Communication Skills For Managers

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Six Key Communication Skills for Records and Information Managers

Author : Kenneth Laurence Neal
Publisher : Chandos Publishing
ISBN 13 : 1780634633
Total Pages : 182 pages
Book Rating : 4.7/5 (86 download)

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Book Synopsis Six Key Communication Skills for Records and Information Managers by : Kenneth Laurence Neal

Download or read book Six Key Communication Skills for Records and Information Managers written by Kenneth Laurence Neal and published by Chandos Publishing. This book was released on 2014-09-06 with total page 182 pages. Available in PDF, EPUB and Kindle. Book excerpt: Excellent business communication skills are especially important for information management professionals, particularly records managers, who have to communicate a complex idea: how an effective program can help the organization be better prepared for litigation, and do it in a way that is persuasive in order to win records program support and budget. Six Key Communication Skills for Records and Information Managers explores those skills that enable records and information to have a better chance of advancing their programs and their careers. Following an introduction from the author, this book will focus on six key communication skills: be brief, be clear, be receptive, be strategic, be credible and be persuasive. Honing these skills will enable readers to more effectively obtain support for strategic programs, communicate more effectively with senior management, IT personnel and staff, and master key forms of business communication including written, verbal and formal presentations. The final chapter will highlight one of the most practical applications of applying the skills for records and information managers: the business case. Based on real events, the business cases spotlighted involve executives who persuaded organizations to adopt new programs. These case histories bring to life many of the six keys to effective communication. Addresses communication skills specifically for records and information managers while clarifying how these skills can also benefit professionals in any discipline Includes case history examples of how communications skills made a difference in business and/or personal success Focuses on written, verbal and presentation skills, where many books emphasize only one of these areas

Communication Skills for Managers

Author : Janis Fisher Chan
Publisher : AMACOM Div American Mgmt Assn
ISBN 13 : 0761213384
Total Pages : 171 pages
Book Rating : 4.7/5 (612 download)

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Book Synopsis Communication Skills for Managers by : Janis Fisher Chan

Download or read book Communication Skills for Managers written by Janis Fisher Chan and published by AMACOM Div American Mgmt Assn. This book was released on 2002 with total page 171 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Communications Skills for Project Managers

Author : G. Michael Campbell
Publisher : AMACOM/American Management Association
ISBN 13 : 9780814410530
Total Pages : 268 pages
Book Rating : 4.4/5 (15 download)

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Book Synopsis Communications Skills for Project Managers by : G. Michael Campbell

Download or read book Communications Skills for Project Managers written by G. Michael Campbell and published by AMACOM/American Management Association. This book was released on 2009 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: According to the Project Management Institute, over 80% of a project manager's job is communication yet most project management books hardly discuss it. Communications Skills for Project Managers provides practical advice and strategies for ensuring success, even in the face of shifting organizational priorities, constantly evolving expectations, and leadership turnover. This important guidebook gives readers the practical strategies they need to keep everyone including themselves in the loop. Even a project that is brought in on time and on budget can be considered a failure if those outside a project team haven't been clearly communicated with throughout the project lifespan. This book provides readers with the skills they need for ensured project success, every time.

Self-Handicapping Leadership

Author : Phillip J. Decker
Publisher : FT Press
ISBN 13 : 0134119894
Total Pages : 341 pages
Book Rating : 4.1/5 (341 download)

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Book Synopsis Self-Handicapping Leadership by : Phillip J. Decker

Download or read book Self-Handicapping Leadership written by Phillip J. Decker and published by FT Press. This book was released on 2015-11-12 with total page 341 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every day, millions of employees watch their leaders sabotage themselves. They watch, they learn, and then they do it, too. Next thing you know, everyone’s lost motivation, and nobody takes ownership. That’s how organizations fail. This book will help you break the vicious cycle of self-handicapping leadership in your organization, stop the excuses, and unleash all the performance your team is capable of delivering. Phil and Jordan reveal how and why people handicap themselves even when they know better. Next, they offer real solutions from their own pioneering research and consulting. You’ll find practical ways to strengthen accountability and self-awareness, recognize the “big picture,” improve decision-making, deepen trust and engagement, develop talent, escape micromanagement, and focus relentlessly on outcomes. Your colleagues can be far more effective, and so can you. In fact, it starts with you–right here, right now, with this book. Many leaders inadvertently create cultures of failure. They model and promote “selfhandicapping” actions, where people withdraw effort or create new problems, in order to maintain their own self-images of competence. Self-Handicapping Leadership shines the spotlight on this widespread and destructive phenomenon and presents real action plans for overcoming it.

Action Learning for Managers

Author : Mr Mike Pedler
Publisher : Gower Publishing, Ltd.
ISBN 13 : 1409460657
Total Pages : 108 pages
Book Rating : 4.4/5 (94 download)

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Book Synopsis Action Learning for Managers by : Mr Mike Pedler

Download or read book Action Learning for Managers written by Mr Mike Pedler and published by Gower Publishing, Ltd.. This book was released on 2012-09-01 with total page 108 pages. Available in PDF, EPUB and Kindle. Book excerpt: Action Learning for Managers is a clear, concise and straightforward guide to this well-established approach to problem solving and learning in groups that enables change in individuals, teams, organisations and systems. Through action learning people develop themselves and build the relationships that are the key to improving operations and bringing about innovations.

Managerial Communication

Author : Geraldine E. Hynes
Publisher : SAGE Publications
ISBN 13 : 1506365132
Total Pages : 489 pages
Book Rating : 4.5/5 (63 download)

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Book Synopsis Managerial Communication by : Geraldine E. Hynes

Download or read book Managerial Communication written by Geraldine E. Hynes and published by SAGE Publications. This book was released on 2018-01-20 with total page 489 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Practical, Strategic Approach to Managerial Communication Managerial Communication: Strategies and Applications focuses on communication skills and strategies that managers need to be successful in today’s workplace. Known for its holistic overview of communication, solid research base, and focus on managerial competencies, this text continues to be the market leader in the field. In the Seventh Edition, author Geraldine E. Hynes and new co-author Jennifer R. Veltsos preserve the book’s strategic perspective and include new updates to reflect the modern workplace. The new edition adds a chapter on visual communication that explains how to design documents, memorable presentations, and impactful graphics. New coverage of virtual teams, virtual presentations, and online communication help students avoid common pitfalls when using technology. "This is probably the best book on Managerial Communication in the market." –Astrid Sheil, California State University San Bernardino

Interpersonal Skills for Portfolio, Program, and Project Managers

Author : Ginger Levin DPA, PMP, PgMP
Publisher : Berrett-Koehler Publishers
ISBN 13 : 1567263151
Total Pages : 259 pages
Book Rating : 4.5/5 (672 download)

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Book Synopsis Interpersonal Skills for Portfolio, Program, and Project Managers by : Ginger Levin DPA, PMP, PgMP

Download or read book Interpersonal Skills for Portfolio, Program, and Project Managers written by Ginger Levin DPA, PMP, PgMP and published by Berrett-Koehler Publishers. This book was released on 2010-08-01 with total page 259 pages. Available in PDF, EPUB and Kindle. Book excerpt: Improve Your Interpersonal Skills to Achieve Greater Management Success! Any formula for management success must include a high level of interpersonal skills. The growing complexity of organizational portfolios, programs, and projects, as well as the increasing number and geographic dispersion of stakeholders and employees, makes a manager's interpersonal skills critical. The frequency and variety of interpersonal interactions and the pressure to perform multiple leadership roles successfully while ensuring customer satisfaction have never been greater.Interpersonal Skills for Portfolio, Program, and Project Managers offers practical and proven tools and methods you can use to develop your interpersonal skills and meet the challenges of today's competitive professional environment. Develop the interpersonal skills you need to: • Build effective, high-performing teams • Work efficiently with virtual teams • Develop approaches to build and maintain relationships with stakeholders at all levels • Handle stress and deal with unexpected critical incidents • Motivate your team Whatever your level of experience, you will find these practical and proven methods to be the best formula for improving your interpersonal skills-and enhancing your management success. The chapters include discussion questions, making this a perfect text for use in academic or workshop settings.

Effective Communication (Revised Edition)

Author : John Adair
Publisher : Pan Macmillan
ISBN 13 : 0330530844
Total Pages : 244 pages
Book Rating : 4.3/5 (35 download)

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Book Synopsis Effective Communication (Revised Edition) by : John Adair

Download or read book Effective Communication (Revised Edition) written by John Adair and published by Pan Macmillan. This book was released on 2011-02-28 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strong communication skills are arguably the most important attribute a manager can possess. Many managers believe they have already mastered the four basic communication skills – speaking, listening, writing and reading – but many simply go through the motions. In Effective Communication John Adair, Britain’s foremost expert on leadership training, will tell you everything you need to know to enable you to: Use words to their maximum effectiveness in order to persuade and really be heard Train yourself to hear what other people are actually saying Construct your correspondence and presentations to get across what you want to say in the clearest manner Improve your assimilation and understanding of the thousands of words you have to read every day Including helpful advice on interviews, appraisals, giving and receiving criticism, conducting and participating in meetings, the use of visual aids, communication between departments and much more, this is the ultimate tool for improving your communication skills and helping you become a better manager.

The Manager's Communication Toolkit

Author : Tina Kuhn
Publisher : Greenleaf Book Group
ISBN 13 : 1626345902
Total Pages : 232 pages
Book Rating : 4.6/5 (263 download)

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Book Synopsis The Manager's Communication Toolkit by : Tina Kuhn

Download or read book The Manager's Communication Toolkit written by Tina Kuhn and published by Greenleaf Book Group. This book was released on 2019-02-05 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to Communicate with Difficult People in the Workplace and Successfully Lead Any Personality Type This is a clear and practical guide to high performance business communication. Successful managers keep their organizations and teams focused on their goals and avoid the mire of drama and frustration. This book teaches managers how to deal with the most difficult people, listen and respond to others, resolve conflict, and be a stronger leader. In The Manager’s Communication Toolkit, Tina Kuhn, an accomplished Senior Executive with 35 years of expertise in organizational transformation, introduces hands-on strategies for dealing with the ten most challenging personality types: the Manipulator, Gossiper, Naysayer, Controller, Perfectionist, Yes-Man, Drama Queen, Recluse, Whiner, and Liar. Dividing the book into three parts, she breaks down the different communication tools, illustrates techniques for working purposefully and skillfully with the personalities she profiles, and shows readers how to explore their own communication and management styles. This book is for anyone who needs to communicate with others at work—bosses, coworkers, subordinates, and customers. It provides a framework to have less conflict, better communication, and stronger leadership techniques. Ultimately, it can positively influence all relationships: at work, home, school, or anywhere else.

The Manager's Communication Toolbox

Author : Everett Chasen
Publisher : Association for Talent Development
ISBN 13 : 1607285185
Total Pages : 221 pages
Book Rating : 4.6/5 (72 download)

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Book Synopsis The Manager's Communication Toolbox by : Everett Chasen

Download or read book The Manager's Communication Toolbox written by Everett Chasen and published by Association for Talent Development. This book was released on 2012-11-29 with total page 221 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Manager's Communication Toolbox focuses on management development by improving communication for new managers as well as more experienced professionals. Like a star baseball player, every good manager should aim to be a five-tool expert. Reading, writing, speaking, listening, and thinking are basic skills for any employee, but the manager who stands out is the manager who commands these skills. To improve your standing with your employees and superiors, it’s essential to understand each of these areas of communication. In The Manager’s Communication Toolbox, the authors offer tips, checklists, and examples, along with other expert testimony for best practices. Over the years, the practice of these skills has changed as a result of technology. Everyone emails these days, but in this book, the authors dig deeper into what to say, when to say it, and how to say it in a business setting. Rethink your thinking skills—find more time in your day by being more aware of your tendencies. And for everyone who worries about giving speeches and making presentations, find out how to improve, and the steps you can take to show off your managerial communication skills.

Communication Skills and Strategies

Author : Jerry A. Dibble
Publisher : Wadsworth Publishing Company
ISBN 13 : 9780538835206
Total Pages : 148 pages
Book Rating : 4.8/5 (352 download)

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Book Synopsis Communication Skills and Strategies by : Jerry A. Dibble

Download or read book Communication Skills and Strategies written by Jerry A. Dibble and published by Wadsworth Publishing Company. This book was released on 1994 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book features guidelines which, if followed, will improve readers' writing and speaking skills and practical, effective strategies for those who have not got time for theory. The content emphasises group nature of the workplace and illustrations such as writing and presentation planning sheets are tools for learning.

Managerial Communication

Author : Reginald L. Bell
Publisher : Business Expert Press
ISBN 13 : 1606499734
Total Pages : 266 pages
Book Rating : 4.6/5 (64 download)

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Book Synopsis Managerial Communication by : Reginald L. Bell

Download or read book Managerial Communication written by Reginald L. Bell and published by Business Expert Press. This book was released on 2014-09-05 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first book of its kind to offer a unique functions approach to managerial communication, Managerial Communication explores what the communication managers actually do in business across the planning, organizing, leading, and controlling functions. Focusing on theory and application that will help managers and future managers understand the practices of management communication, this book combines ideas from industry experts, popular culture, news events, and academic articles and books written by leading scholars. All of the levels of communication (intrapersonal, interpersonal, group, organizational, and intercultural) play a role in managerial communication and are discussed thoroughly. The top, middle, and frontline communications in which managers engage are also addressed. Expounding on theories of communication, the authors relate them to the theories of management—such as crisis management, impression management, equity theory, and effective presentation skills. These are the skills that are invaluable to management.

HBR's 10 Must Reads on Communication (with featured article "The Necessary Art of Persuasion," by Jay A. Conger)

Download HBR's 10 Must Reads on Communication (with featured article

Author : Harvard Business Review
Publisher : Harvard Business Press
ISBN 13 : 1422191516
Total Pages : 201 pages
Book Rating : 4.4/5 (221 download)

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Book Synopsis HBR's 10 Must Reads on Communication (with featured article "The Necessary Art of Persuasion," by Jay A. Conger) by : Harvard Business Review

Download or read book HBR's 10 Must Reads on Communication (with featured article "The Necessary Art of Persuasion," by Jay A. Conger) written by Harvard Business Review and published by Harvard Business Press. This book was released on 2013-03-12 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: The best leaders know how to communicate clearly and persuasively. How do you stack up?If you read nothing else on communicating effectively, read these 10 articles. We’ve combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you express your ideas with clarity and impact—no matter what the situation. Leading experts such as Deborah Tannen, Jay Conger, and Nick Morgan provide the insights and advice you need to: Pitch your brilliant idea—successfully Connect with your audience Establish credibility Inspire others to carry out your vision Adapt to stakeholders’ decision-making style Frame goals around common interests Build consensus and win support

Mastering Communication at Work: How to Lead, Manage, and Influence

Author : Ethan F. Becker
Publisher : McGraw Hill Professional
ISBN 13 : 007171345X
Total Pages : 241 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Mastering Communication at Work: How to Lead, Manage, and Influence by : Ethan F. Becker

Download or read book Mastering Communication at Work: How to Lead, Manage, and Influence written by Ethan F. Becker and published by McGraw Hill Professional. This book was released on 2009-08-14 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mastering Communication at Work is based on 45 years of research and working with over half-a-million clients around the world. From leaders of countries to leaders of companies to people just starting out in their career, Becker and Wortmann teach techniques that start with the essential wisdom of Aristotle and include the best practices in today’s global organizations. The book includes interviews with leaders who reveal the inside story of the communication secrets at: The White House Doris Kearns Goodwin, presidential historian and Pulitzer Prize winning author Google Laszlo Bock, Vice President, People Operations EMI Publishing Big Jon Platt, President IBM Jeanatte Horan, Vice President of Enterprise Business Transformation Harvard Business School Tony Mayo, Director of the Leadership Initiative The New York Giants Peter John-Baptiste, Director of Public Relations Mastering Communication at Work provides clear, actionable advice you can put to use right away and simple drills to practice during your next meeting, one-on-one conversation—or even sitting at your desk. Use Mastering Communication at Work as your coach and you’ll see immediate results in yourself, your people, and your organization.

Business Communication for Managers, 2/e

Author : Payal Mehra
Publisher : Pearson Education India
ISBN 13 : 9332577536
Total Pages : 434 pages
Book Rating : 4.3/5 (325 download)

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Book Synopsis Business Communication for Managers, 2/e by : Payal Mehra

Download or read book Business Communication for Managers, 2/e written by Payal Mehra and published by Pearson Education India. This book was released on 2016 with total page 434 pages. Available in PDF, EPUB and Kindle. Book excerpt: Communication has evolved over the years. Face-to-face interactions of the past have given way to technology-driven channels of communication in present times. Communication audit, crisis communication, financial communication, communication beyond boundaries, and corporate communication are the new buzzwords in the language of business. The second edition of Business Communication for Managers, aimed at all MBA students, begins by briefly analysing the various theories of communication. It demonstrates methods of effective communication through examples, real-life scenarios, and role-plays. It adopts a multi-dimensional and integrative approach to solve communication dilemmas at the workplace and touches upon the thoughts related to attention, perception, empathy, and professionalism

How to Say Anything to Anyone

Author : Shari Harley
Publisher : Greenleaf Book Group
ISBN 13 : 1608325598
Total Pages : 177 pages
Book Rating : 4.6/5 (83 download)

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Book Synopsis How to Say Anything to Anyone by : Shari Harley

Download or read book How to Say Anything to Anyone written by Shari Harley and published by Greenleaf Book Group. This book was released on 2013-01-07 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: Take charge of your career by taking charge of your business relationships and communication skills. We all know how it feels when our colleagues talk about us but not to us. It's frustrating, and it creates tension. When effective communication is missing in the workplace, employees feel like they're working in the dark. Leaders don't have crucial conversations; managers are frustrated when outcomes are not what they expect; and employees often don’t get positive feedback or constructive feedback. Many of us remain passive against poor communication habits and communication barriers, hoping that business communication will miraculously improve--but it won't. Business communication and relationships won’t improve without skills and effort. The people you work with can work with you, around you, or against you. How people work with you depends on the business relationships you cultivate. Do your colleagues trust you? Can they speak openly to you when projects and tasks go awry? Do you have effective communication skills? Take charge of your career by eliminating communication barriers and taking charge of your business relationships. Make your work environment less tense and more productive by improving communication skills. Set relationship expectations, work with people how they like to work, and give positive feedback and constructive feedback. In How to Say Anything to Anyone, you'll learn how to: - ask for what you want at work - improve communication skills - strengthen all types of working relationships - reduce the gossip and drama in your office - tell people when you’re frustrated and have difficult conversations in a way that resonates - take action on your ideas and feelings - get honest positive feedback and constructive feedback on your performance Harley shares the real-life stories of people who have struggled to get what they want at work. With her clear and specific business communication roadmap in hand, Harley enables you to improve communication skills and create the career and business relationships you really want--and keep them.

Executive Writing Skills for Managers

Author : Fiona Talbot
Publisher : Kogan Page Publishers
ISBN 13 : 0749458496
Total Pages : 160 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis Executive Writing Skills for Managers by : Fiona Talbot

Download or read book Executive Writing Skills for Managers written by Fiona Talbot and published by Kogan Page Publishers. This book was released on 2009-09-03 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: Executive Writing Skills for Managers deals with the English business writing you need at the top of your career. It focuses on writing English as a key business tool in international business which may have to be tailored for a multicultural readership. The invaluable guidance includes how to harmonize the English you and your teams use (for example, for performance evaluation, sales pitch etc) and introduces the notion of Word Power Skills 2.0 for unified writing that keeps everyone in the loop. The book is for anyone who has to excel in their English business writing and the guidance helps you understand how to write successfully for both a native or non-native English readership, avoiding the misunderstandings and other impediments to performance that can so easily arise.