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Communicating With Citizens About Government Performance
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Book Synopsis Communicating with Citizens about Government Performance by :
Download or read book Communicating with Citizens about Government Performance written by and published by . This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Features "Communicating with Citizens about Government Performance," number three in the series "Governing-for-Results and Accountability, a publication of the Urban Institute in Washington, D.C. Explains that the report examines strategic planning, program budgeting, and citizen involvement in the states.
Book Synopsis Communicating with Citizens about Government Performance by : Patricia J. Dusenbury
Download or read book Communicating with Citizens about Government Performance written by Patricia J. Dusenbury and published by . This book was released on 1999 with total page 14 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Public Sector Communication by : María José Canel
Download or read book Public Sector Communication written by María José Canel and published by John Wiley & Sons. This book was released on 2018-07-31 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt: A comprehensive guide to future-proofing public sector communication and increasing citizen satisfaction How to communicate with the citizens of the future? Why does public sector communication often fail? Public Sector Communication combines practical examples from around the world with the latest theoretical insights to show how communication can help bridge gaps that exist between public sector organizations and the individual citizens they serve. The authors—two experts in the field with experience from the public sector—explain how public entities, be they cities, governments, foundations, agencies, authorities, municipalities, regulators, military, or government monopolies and state owned businesses can build their intangible assets to future-proof themselves in a volatile environment. The book examines how the recent digitalization has increased citizen expectations and why one-way communication leaves public sector organizations fragile. To explain how to make public sector communication antifragile, the authors map contributions from a wide variety of fields combined with illustrative examples from around the world. The authors propose a research-based framework of different intangible assets that can directly improve communication in the public sector. This important resource: Helps explain the sector-specific conditions and why communication is often challenging in the public sector Summarizes all relevant literature on the topic across disciplines and includes the most popular management ideals of the recent decades Explores how public sector organizations can increase citizen satisfaction with effective communication Presents new approaches to both the study and practice of communication in the public sector Provides international examples of successful public sector communication Offers realistic guides to building intangible assets in practice Written for advanced undergraduate and graduate students, as well as public managers and leaders, Public Sector Communication offers an illustrative, research-based guide to improving communication and engaging citizens of today and the future.
Book Synopsis The Handbook of Public Sector Communication by : Vilma Luoma-aho
Download or read book The Handbook of Public Sector Communication written by Vilma Luoma-aho and published by John Wiley & Sons. This book was released on 2020-02-07 with total page 642 pages. Available in PDF, EPUB and Kindle. Book excerpt: A multidisciplinary collection on global public entity strategic communication Research into public sector communication investigates the interaction between public and governmental entities and citizens within their sphere of influence. Today’s public sector organizations are operating in environments where people receive their information from multiple sources. Although modern research demonstrates the immense impact public entities have on democracy and societal welfare, communication in this context is often overlooked. Public sector organizations need to develop “communicative intelligence” in balancing their institutional agendas and aims of public engagement. The Handbook of Public Sector Communication is the first comprehensive volume to explore the field. This timely, innovative volume examines the societal role, environment, goals, practices, and development of public sector strategic communication. International in scope, this handbook describes and analyzes the contexts, policies, issues, and questions that shape public sector communication. An interdisciplinary team of leading experts discusses diverse subjects of rising importance to public sector, government, and political communication. Topics include social exchange relationships, crisis communication, citizen expectations, measuring and evaluating media, diversity and inclusion, and more. Providing current research and global perspectives, this important resource: Addresses the questions public sector communicators face today Summarizes the current state of public sector communication worldwide Clarifies contemporary trends and practices including mediatization, citizen engagement, and change and expectation management Addresses global challenges and crises such as corruption and bureaucratic roadblocks Provides a framework for measuring communication effectiveness Requiring minimal prior knowledge of the field, The Handbook of Public Sector Communication is a valuable tool for academics, students, and practitioners in areas of public administration, public management, political communication, strategic and organizational communication, and related fields such as political science, sociology, marketing, journalism, and globalization studies.
Book Synopsis Communicating for Results in Government by : James L. Garnett
Download or read book Communicating for Results in Government written by James L. Garnett and published by Jossey-Bass. This book was released on 1992-03-30 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing on research and practical experience, James L. Garnett offers public managers a new, more systematic and strategic approach to communicating with superiors, colleagues, and citizens; presents guidelines for effective communication; and furnishes practical tools for using this new approach.
Book Synopsis Communicating in a Crisis by : Robert DeMartino
Download or read book Communicating in a Crisis written by Robert DeMartino and published by DIANE Publishing. This book was released on 2009-02 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt: A resource for public officials on the basic tenets of effective communications generally and on working with the news media specifically. Focuses on providing public officials with a brief orientation and perspective on the media and how they think and work, and on the public as the end-recipient of info.; concise presentations of techniques for responding to and cooperating with the media in conveying info. and delivering messages, before, during, and after a public health crisis; a practical guide to the tools of the trade of media relations and public communications; and strategies and tactics for addressing the probable opportunities and the possible challenges that are likely to arise as a consequence of such communication initiatives. Ill.
Book Synopsis Government Public Relations by : Mordecai Lee
Download or read book Government Public Relations written by Mordecai Lee and published by CRC Press. This book was released on 2007-12-17 with total page 456 pages. Available in PDF, EPUB and Kindle. Book excerpt: Much maligned in the past as wasteful and self-serving, government public relations provides several distinct services that can be used to advance the substantive mission of an agency in ways that save money, time, and effort. In the same manner as budgeting, HR, strategic planning, and performance assessment, public relations must be included in t
Book Synopsis Communication Through Elections by : Joshua Michael Hirsh Pasek
Download or read book Communication Through Elections written by Joshua Michael Hirsh Pasek and published by Stanford University. This book was released on 2011 with total page 189 pages. Available in PDF, EPUB and Kindle. Book excerpt: Elections are an occasion for citizens to communicate their desires to government in a democracy. Although we typically think of the electoral communication environment as flowing from citizens to their government, the decisions of those citizens are not made in a vacuum. More than simply processors of political information, citizens make choices about whether and how to vote based on a wide range of inputs. This dissertation explores how citizens are influenced by three of these factors: knowledge of candidate issue positions, attitudes about individuals of different races, and the ordering of candidates' names on the ballot. Analysis of each of these influences reveals that candidate issue positions appear to have less of an impact on the decision to participate than many had hypothesized and that both citizens' racial attitudes and the ordering of candidates names had a significant influence on electoral choices -- changing the messages citizens sent to their government. Together, these studies present a portrait of electoral behavior as more diversely impacted than might otherwise be apparent.
Book Synopsis The Politics of the Public Encounter by : Peter Hupe
Download or read book The Politics of the Public Encounter written by Peter Hupe and published by Edward Elgar Publishing. This book was released on 2022-11-25 with total page 397 pages. Available in PDF, EPUB and Kindle. Book excerpt: On the ground floor of government, citizens interact with teachers, medical staff, police officers and other professionals in public service. It is during these encounters that laws, public policies and professional guidelines gain further substance and form. In this insightful book, Peter Hupe brings together expert contributions from scholars across the globe to study the social mechanisms behind these public encounters.
Book Synopsis Citizen 2.0: Public and Governmental Interaction through Web 2.0 Technologies by : Kloby, Kathryn
Download or read book Citizen 2.0: Public and Governmental Interaction through Web 2.0 Technologies written by Kloby, Kathryn and published by IGI Global. This book was released on 2012-03-31 with total page 380 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book defines the role of Web 2.0 technologies in government and highlights a variety of strategies and tools public administrators can use to engage citizens, including suggestions for adoption and implementation based on the lessons learned by scholars and practitioners in the field"--Provided by publisher.
Book Synopsis How We Are Governed by : Philip Dearman
Download or read book How We Are Governed written by Philip Dearman and published by Cambridge Scholars Publishing. This book was released on 2014-06-26 with total page 245 pages. Available in PDF, EPUB and Kindle. Book excerpt: How We Are Governed explores interdisciplinary relations between communication and politics. It brings together diverse perspectives from the field of Communication and Media Studies, focusing on formal arenas of politics and public policy as well as politics in the broad sense of an informal negotiation of social relations of power between people. The book deals with questions about governing across many different domains, paying particular attention to communicative practices and technologies. Each chapter focuses on some empirical instance or instances of media–politics and media–democracy relations, on how these have been or are being exercised in shaping the limits of possible action, and on how they are being interrogated and reinvented. A persistent theme is whether the arrangements detailed in each instance can best be described as democratic, or otherwise. Chapters focus on arguments about media regulation; the guardianship of public life; the Leveson Inquiry; Web 2.0 communication in German elections; new media and citizen participation in politics; reality TV and the formation of economic literacy; online participation in the “illiberal democracy” of Singapore; citizenship and market formation in online safety education programs; mining taxes and market populism; and public broadcasting and soft diplomacy.
Book Synopsis E-Governance and Civic Engagement: Factors and Determinants of E-Democracy by : Manoharan, Aroon
Download or read book E-Governance and Civic Engagement: Factors and Determinants of E-Democracy written by Manoharan, Aroon and published by IGI Global. This book was released on 2011-10-31 with total page 673 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Thia book examines how e-government facilitates online public reporting, two-way communication and debate, online citizen participation in decision-making, and citizen satisfaction with e-governance"--Provided by publisher.
Book Synopsis Social Media and Local Governments by : Mehmet Zahid Sobaci
Download or read book Social Media and Local Governments written by Mehmet Zahid Sobaci and published by Springer. This book was released on 2015-07-11 with total page 333 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today, social media have attracted the attention of political actors and administrative institutions to inform citizens as a prerequisite of open and transparent administration, deliver public services, contact stakeholders, revitalize democracy, encourage the cross-agency cooperation, and contribute to knowledge management. In this context, the social media tools can contribute to the emergence of citizen-oriented, open, transparent and participatory public administration. Taking advantage of the opportunities offered by social media is not limited to central government. Local governments deploy internet-based innovative technologies that complement traditional methods in implementing different functions. This book focuses on the relationship between the local governments and social media, deals with the change that social media have caused in the organization, understanding of service provision, performance of local governments and in the relationships between local governments and their partners, and aims to advance our theoretical and empirical understanding of the growing use of social media by local governments. This book will be of interest to researchers and students in e-government, public administration, political science, communication, information science, and social media. Government officials and public managers will also find practical use recommendations for social media in several aspects of local governance
Book Synopsis Public Sector Communication by : Doris Appel Graber
Download or read book Public Sector Communication written by Doris Appel Graber and published by CQ-Roll Call Group Books. This book was released on 1992 with total page 454 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written by an expert in media and communications, Public Sector Communication focuses on information management in government agencies by analyzing the nature of information flows and communication problems. This book provides practical information for those interested in the public sector.
Book Synopsis Information and Communication Technologies in Public Administration by : Christopher Reddick
Download or read book Information and Communication Technologies in Public Administration written by Christopher Reddick and published by CRC Press. This book was released on 2015-04-08 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: An examination of how information technology (IT) can be used in public administration, Information and Communication Technologies in Public Administration: Innovations from Developed Countries examines global perspectives on public administration and IT innovations. This book illustrates the theoretical context of current policies, issues, and imp
Book Synopsis Democracy's Double-Edged Sword by : Catie Snow Bailard
Download or read book Democracy's Double-Edged Sword written by Catie Snow Bailard and published by JHU Press. This book was released on 2014-09-22 with total page 175 pages. Available in PDF, EPUB and Kindle. Book excerpt: "As digital media becomes more omnipresent in our lives, it becomes ever more important for political scientists and communication scholars to understand its influence on all aspects of the political process--from campaigning to governance. Catie Snow Bailard seeks to determine the Internet's influence on citizens' evaluations of their governments' performance, particularly whether the Internet influences their satisfaction regarding the quality of democratic practices available in their nation. While itis clearly important to understand how the Internet can streamline political organization once people are moved to action, the discipline has afforded less attention to whether the Internet influences citizens at this more foundational, antecedent stage of political action. Bailard originates two theories for democratization specialists to consider: mirror-holding and window-opening. Mirror-holding explores how accessing the Internet allows citizens to see a more detailed and nuanced view of their own government's performance, dirty laundry and all. Window-opening, on the other hand, enables those same citizens to see how other governments' perform in general, particularly in comparison to their own. The author offers a theory of the impact of Internet use on evaluations of government, as well as tests of that theory at the country and individual levels based on survey data collected in 73 countries and two field experiments conducted in Bosnia-Herzegovina and Tanzania"--
Book Synopsis Active Citizen Participation in E-Government: A Global Perspective by : Manoharan, Aroon
Download or read book Active Citizen Participation in E-Government: A Global Perspective written by Manoharan, Aroon and published by IGI Global. This book was released on 2012-02-29 with total page 650 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book focuses on the issues and challenges involving adoption and implementation of online civic engagement initiatives globally and will serve as a valuable guide to governments in their efforts to enable active citizen participation"--Provided by publisher.
