Commitment to Excellence

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Author :
Publisher : Career Press
ISBN 13 : 9781564143877
Total Pages : 0 pages
Book Rating : 4.1/5 (438 download)

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Book Synopsis Commitment to Excellence by : Career

Download or read book Commitment to Excellence written by Career and published by Career Press. This book was released on 1998 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: A collection of insights and motivation, this guide has been compiled to inspire readers to reach for life's greatest achievements.

The Lost Art of Closing

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Author :
Publisher : Penguin
ISBN 13 : 0735211698
Total Pages : 241 pages
Book Rating : 4.7/5 (352 download)

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Book Synopsis The Lost Art of Closing by : Anthony Iannarino

Download or read book The Lost Art of Closing written by Anthony Iannarino and published by Penguin. This book was released on 2017-08-08 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Always be closing!” —Glengarry Glen Ross, 1992 “Never Be Closing!” —a sales book title, 2014 “?????” —salespeople everywhere, 2017 For decades, sales managers, coaches, and authors talked about closing as the most essential, most difficult phase of selling. They invented pushy tricks for the final ask, from the “take delivery” close to the “now or never” close. But these tactics often alienated customers, leading to fads for the “soft” close or even abandoning the idea of closing altogether. It sounded great in theory, but the results were often mixed or poor. That left a generation of salespeople wondering how they should think about closing, and what strategies would lead to the best possible outcomes. Anthony Iannarino has a different approach geared to the new technological and social realities of our time. In The Lost Art of Closing, he proves that the final commitment can actually be one of the easiest parts of the sales process—if you’ve set it up properly with other commitments that have to happen long before the close. The key is to lead customers through a series of necessary steps designed to prevent a purchase stall. Iannarino addressed this in a chapter of The Only Sales Guide You’ll Ever Need—which he thought would be his only book about selling. But he discovered so much hunger for guidance about closing that he’s back with a new book full of proven tactics and useful examples. The Lost Art of Closing will help you win customer commitment at ten essential points along the purchase journey. For instance, you’ll discover how to: · Compete on value, not price, by securing a Commitment to Invest early in the process. · Ask for a Commitment to Build Consensus within the client’s organization, ensuring that your solution has early buy-in from all stakeholders. · Prevent the possibility of the sale falling through at the last minute by proactively securing a Commitment to Resolve Concerns. The Lost Art of Closing will forever change the way you think about closing, and your clients will appreciate your ability to help them achieve real change and real results.\

Quotations that Lift the Spirit Toward Excellence

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Publisher :
ISBN 13 : 9789833830626
Total Pages : 126 pages
Book Rating : 4.8/5 (36 download)

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Book Synopsis Quotations that Lift the Spirit Toward Excellence by :

Download or read book Quotations that Lift the Spirit Toward Excellence written by and published by . This book was released on 2008 with total page 126 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Working Toward Excellence

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Publisher : Morgan James Publishing
ISBN 13 : 1614481776
Total Pages : 93 pages
Book Rating : 4.6/5 (144 download)

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Book Synopsis Working Toward Excellence by : Paul Buyer

Download or read book Working Toward Excellence written by Paul Buyer and published by Morgan James Publishing. This book was released on 2012-03-01 with total page 93 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Weaves together thoughts, stories, and quotes from top performers in music, business, and sports to help you achieve excellence” (Jeff Janssen, founder and president of the Janssen Sports Leadership Center). Does excellence relentlessly drive you? Does mediocrity constantly bother you? In Working Toward Excellence, Clemson University professor Paul Buyer identifies eight values for achieving excellence in work and life including hunger, effort, process, quality, consistency, leadership, time, and perseverance. Each chapter features inspiring stories, questions, and quotes from respected professionals who have achieved uncommon success in business, sports, education, and the arts such as John Maxwell, Jim Collins, Stephen Covey, John Wooden, Mike Krzyzewski, Wynton Marsalis, Isaac Stern, and many others. Also included is a Working Toward Excellence Evaluation to help you and your organization reach your true potential and further develop, improve, and measure these essential attributes of success. “Working Toward Excellence has captures my attention in a big way. It is filled with valuable and practical information. It will make a major difference in your life.” —Pat Williams, Orlando Magic, senior vice president, author of Leadership Excellence

Excellence Wins

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Publisher : Zondervan
ISBN 13 : 031035210X
Total Pages : 225 pages
Book Rating : 4.3/5 (13 download)

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Book Synopsis Excellence Wins by : Horst Schulze

Download or read book Excellence Wins written by Horst Schulze and published by Zondervan. This book was released on 2019-03-05 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: Horst Schulze knows what it takes to win. In Excellence Wins, the cofounder and former president of the Ritz-Carlton Hotel Company lays out a blueprint for becoming the very best in a world of compromise. In his characteristic no-nonsense approach, Schulze shares the visionary and disruptive principles that have led to immense global success over the course of his still-prolific fifty-year career in the hospitality industry. For over twenty years, Schulze fearlessly led the company to unprecedented multibillion dollar growth, setting the business vision and people-focused standards that made the Ritz-Carlton brand world renowned. In Excellence Wins, Schulze shares his approach to everything from providing the best customer service to creating a culture of excellence within your organization. With his tried-and-true methods and inspiring, hard-earned wisdom, Schulze teaches you everything you need to know about: Why leading well is an acquired skill Serving your customers Engaging your employees Creating a culture of customer service Why vision statements make a difference What it really means to practice servant leadership Schulze's principles are designed to be versatile and practical no matter where you are in your career. He'll remind you that you don't need a powerful title or dozens of direct reports to benefit from the advice he shares in Excellence Wins--you have everything you need to apply it to your life and career right now. Let Schulze's incredible story help you unleash the disruptive power of your true potential, beat the competition, own your career trajectory, and experience the game-changing power of what happens when Excellence Wins.

The Toyota Way to Service Excellence: Lean Transformation in Service Organizations

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Publisher : McGraw Hill Professional
ISBN 13 : 1259641112
Total Pages : 449 pages
Book Rating : 4.2/5 (596 download)

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Book Synopsis The Toyota Way to Service Excellence: Lean Transformation in Service Organizations by : Jeffrey K. Liker

Download or read book The Toyota Way to Service Excellence: Lean Transformation in Service Organizations written by Jeffrey K. Liker and published by McGraw Hill Professional. This book was released on 2016-09-23 with total page 449 pages. Available in PDF, EPUB and Kindle. Book excerpt: The world’s bestselling Lean expert shows service-based organizations how to go Lean, gain value, and get results—The Toyota Way. A must-read for service professionals of every level, this essential book takes the proven Lean principles of the bestselling Toyota Way series and applies them directly to the industries where quality of service is crucial for success. Jeff Liker and Karyn Ross show you how to develop Lean practices throughout your organization using the famous 4P model. Whether you are an executive, manager, consultant, or frontline worker who deals with customers every day, you’ll learn how take advantage of all Lean has to offer. With this book as your guide, you’ll gain a clear understanding of Lean and discover the principles, practices and tools needed to develop people and processes that surprise and delight each of your customers. These ground-tested techniques are designed to help you make continuous improvements in your services, streamline your operations, and add ever-increasing value to your customers. Fascinating case studies of Lean-driven success in a range of service industries, including healthcare, insurance, financial services, and telecommunications, illustrate that Lean principles and practices work as well in services as they do in manufacturing. Drawn from original research and real-world examples, The Toyota Way to Service Excellence will help you make the leap to Lean.

Unleashing Excellence

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Publisher : John Wiley & Sons
ISBN 13 : 0470503807
Total Pages : 261 pages
Book Rating : 4.4/5 (75 download)

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Book Synopsis Unleashing Excellence by : Dennis Snow

Download or read book Unleashing Excellence written by Dennis Snow and published by John Wiley & Sons. This book was released on 2009-11-16 with total page 261 pages. Available in PDF, EPUB and Kindle. Book excerpt: A step-by-step guide to designing and implementing an amazing customer service culture In today's competitive business environment, keeping customers happy is the key to long-term success. But some businesses provide much better customer service than others. It's not always clear what works and what doesn't, and implementing new customer service practices midstream can be a difficult, chaotic task. Business leaders who want to transform their business culture into one of customer service excellence need reliable, proven guidance. Unleashing Excellence gives you practical tools and step-by-step guidance tailored to your company's individual customer service needs. It shows you how to navigate your teams through every step of the implementation process to achieve true customer service excellence. The book covers the training and education of your group, how to measure the quality of your service, how to build a culture of personal accountability, and how to recognize excellence and reward it. Fully revised to include updated information on the latest tools and best practices, as well as the stories and lessons learned from those organizations that have used the process described in the book. Offers proven best practices for designing and implementing an excellent customer service culture Simple format divides content into nine "leadership actions" that guide you through a step-by-step process Shows you how to build a common customer service vision for your entire organization Customer service is vital to the survival of your business. If you want to move your organization's customer service practices from good to great, Unleashing Excellence is the key.

Understanding Medical Professionalism

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Publisher : McGraw Hill Professional
ISBN 13 : 0071807446
Total Pages : 337 pages
Book Rating : 4.0/5 (718 download)

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Book Synopsis Understanding Medical Professionalism by : American Board of Internal Medicine Foundation

Download or read book Understanding Medical Professionalism written by American Board of Internal Medicine Foundation and published by McGraw Hill Professional. This book was released on 2014-04-22 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: A groundbreaking text on how to deliver the highest quality patient care through professionalism in daily medical practice Five Star Doody’s Review: “This is an outstanding book for all clinicians and professors, indeed for everyone in medicine to help mentor and self-police the medical profession.” "Understanding Medical Professionalism is a 'must-have' for all involved in the healing arts. The book demystifies professionalism, bringing it from a philosophical, mystical concept to a practical everyday set of behaviors. The twelve chapters, in a uniform way, provide wonderful, real-life stories that illustrate the challenges faced by practitioners, describe ways to deal with those challenges, and help develop the personal and institutional skills necessary to provide excellent and compassionate care." -- Carlos A. Pellegrini, MD, FACS, FRCSI (Hon.), The Henry N. Harkins Professor and Chair, Department of Surgery, University of Washington "Insightful, practical, and authoritative. Building on their own research and that of others, Levinson et al. offer a comprehensive discussion of medical professionalism from the refreshing perspective of behavioral skills and an enabling healthcare system. Understanding Medical Professionalism has fundamentally reframed the professionalism debate and will likely remain the definitive work in this field for quite some time." -- David G. Nichols, MD, President and CEO, The American Board of Pediatrics "The authors' ambitious goal of providing a framework for the continuum of physician development of professional behaviors, from student through expert senior clinician, has been met. Students will find the text modular and instructive; residents will benefit from the reinforcement of positive professional behaviors and explication of strategies to excel in this competency; educational program directors will find the framework and tools for assessment and strategies for remediation enriching; and the expert professional will find subtle opportunities to grow to mastership of this most important physician competency." -- Thomas J. Nasca, MD, MACP, Chief Executive Officer, Accreditation Council for Graduate Medical Education, Professor of Medicine, Jefferson Medical College "The authors offer a framework and an approach to medical professionalism that enable us to understand it, teach it, and incorporate it into our day-to-day lives as health professionals. It is a much needed addition to our armamentarium as we work to align the education of health professionals with the needs and expectations of the society we serve." -- George E. Thibault, MD, President, Josiah Macy Jr. Foundation

The new commitment to excellence

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Author :
Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (855 download)

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Book Synopsis The new commitment to excellence by :

Download or read book The new commitment to excellence written by and published by . This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Courage Habit

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Publisher : New Harbinger Publications
ISBN 13 : 1626259895
Total Pages : 195 pages
Book Rating : 4.6/5 (262 download)

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Book Synopsis The Courage Habit by : Kate Swoboda

Download or read book The Courage Habit written by Kate Swoboda and published by New Harbinger Publications. This book was released on 2018-05-01 with total page 195 pages. Available in PDF, EPUB and Kindle. Book excerpt: What kind of life would you live if you didn’t allow your fears to hold you back? The Courage Habit offers a powerful program to help you conquer your inner critic, work toward your highest aspirations, and build a courageous community. Are your fears preventing you from living the life you truly want? Do you ever wish that you had a better job, lived in a different city, or had more authentic and nurturing relationships? Many people believe that they would do more, accomplish more, and feel more fulfilled if only they could rid themselves of that fearful inner voice that constantly whispers, “you can’t do it.” In The Courage Habit, certified life coach Kate Swoboda offers a unique program based in cognitive behavioral therapy (CBT) and acceptance and commitment therapy (ACT) to help you act courageously in spite of fear. By identifying your fear triggers, releasing yourself from your past experiences, and acting on what you truly value, you can make courage a daily habit. Using a practical four-part program, you’ll learn to understand the emotions that arise when fears are triggered, and to pause and evaluate your emotional state before you act. You’ll discover how to listen without attachment to the self-defeating messages of your inner critic, understand the critic’s function, and implement respectful boundaries so that your inner voice no longer controls your behavior. You’ll reframe self-limiting life narratives that can—without conscious awareness—dictate your day-to-day decisions. And finally, you’ll nurture more authentic connections with family, friends, and community in order to find support and reinforce the life changes you’re making. If you feel like something is holding you back from landing your dream job, moving to a new city, having a satisfying love relationship, or simply taking advantage of all life has to offer—and if you have a sneaking suspicion that that something is you—then this one-of-a-kind guide will show you how to finally break free from self-doubt and start living your best life.

Excellence in Leadership

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Publisher : InterVarsity Press
ISBN 13 : 9780830868902
Total Pages : 134 pages
Book Rating : 4.8/5 (689 download)

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Book Synopsis Excellence in Leadership by : John White

Download or read book Excellence in Leadership written by John White and published by InterVarsity Press. This book was released on 2011-06-27 with total page 134 pages. Available in PDF, EPUB and Kindle. Book excerpt: As Christian leaders, should we solve our problems using the secular strategies of best-selling management books, or is there another way? John White says that Nehemiah provides the model we need for excellence in leadership. With wisdom and biblical insight, he shows how to be action-oriented and prayer-oriented, a firm leader and a servant, a realist and a visionary.

Excellence at Work

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Publisher : Worldatwork
ISBN 13 :
Total Pages : 242 pages
Book Rating : 4.E/5 ( download)

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Book Synopsis Excellence at Work by : Sandy Asch

Download or read book Excellence at Work written by Sandy Asch and published by Worldatwork. This book was released on 2007 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Quality In Quality Out

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Publisher : Natella Isazada
ISBN 13 : 9781777704209
Total Pages : 288 pages
Book Rating : 4.7/5 (42 download)

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Book Synopsis Quality In Quality Out by : Natella Isazada

Download or read book Quality In Quality Out written by Natella Isazada and published by Natella Isazada. This book was released on 2021-05-07 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the midst of global chaos and its aftermath, doing business the old-fashioned way no longer serves anyone. Visionary Business Leaders recognize the urgent need for a different approach to achieving long-term stability. On-the-ground professional experiences and challenges led Natella Isazada to ask important questions. Her discoveries might surprise you.WHAT IF THE SECRET TO BUSINESS SUCCESS IS CARING WORKPLACES?●Is it possible to be a rank-and-file employee and still be satisfied with your workplace? ●Is it possible that the staff you hire can become your greatest brand ambassadors? ●Is it possible that caring about your employees' motivations can generate the abundant bottom-line results you've always sought? WHAT IF CARING LEADERSHIP IS THE PROFITABLE BUSINESS SOLUTION YOU'VE BEEN SEEKING?With relatable anecdotes and examples, Quality In Quality Out offers an overlooked perspective: with Caring Leadership, your employees can make a profound contribution to company profits and a lasting legacy.CAN QUALITY IN QUALITY OUT PROVIDE A NEW PATHWAY TO SUCCEED IN BUSINESS?Outlining productive steps any Business Leader can implement, QIQO is a long-term strategy and a framework of support for building dedicated teams ready to embrace the future.YOUR PEOPLE ARE LOOKING TO YOU: GET READY TO LEAD THEM WITH QIQO.

Commitment to Excellence

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Author :
Publisher : Compendium Publishing & Communications
ISBN 13 : 9781932319026
Total Pages : 132 pages
Book Rating : 4.3/5 (19 download)

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Book Synopsis Commitment to Excellence by : Dan Zadra

Download or read book Commitment to Excellence written by Dan Zadra and published by Compendium Publishing & Communications. This book was released on 2003-10 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book celebrates the people and organizations who pursue excellence on purpose. It is filled with inspiring quotations on pride, craftsmanship, world-class quality, service and teamwork.

Commitment to Excellence

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Author :
Publisher :
ISBN 13 :
Total Pages : 78 pages
Book Rating : 4.:/5 (212 download)

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Book Synopsis Commitment to Excellence by : George L. Flynn

Download or read book Commitment to Excellence written by George L. Flynn and published by . This book was released on 1979 with total page 78 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discusses football coach Vince Lombardi's dedication to excellence, interspersed with brief case studies of Willie Davis, Earl Blaik, Gil Reich, Philip W. Anderson, Ivan Gaskill, Mildred Lathrop, Theodore N. Vail, Bill Toomey, and Grace Fippinger.

Commitment to Excellence

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Author :
Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.:/5 (18 download)

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Book Synopsis Commitment to Excellence by : Richard Bach

Download or read book Commitment to Excellence written by Richard Bach and published by . This book was released on 2003 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

An Attitude of Excellence

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Author :
Publisher : BenBella Books
ISBN 13 : 1946885592
Total Pages : 156 pages
Book Rating : 4.9/5 (468 download)

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Book Synopsis An Attitude of Excellence by : Dr. Willie Jolley

Download or read book An Attitude of Excellence written by Dr. Willie Jolley and published by BenBella Books. This book was released on 2018-10-16 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: You imagine a "new and improved" version of yourself—one who has achieved your goals and reached your definition of success. But you stop at wanting to be better because you don't feel you have the tools to achieve it. You do have the power to make yourself into a winner. Success isn't a matter of chance—it's a matter of choice. It all comes down to your attitude and a mindset to pursue excellence. When you make the conscious choice to develop an attitude of excellence, you will achieve more, enjoy more, have better relationships, take better care of yourself physically and mentally, and vastly improve the quality of your day-to-day life. Armed with a positive attitude and the determination to pursue excellence, plus a coach to help you stay focused, you will become the best version of yourself. Dr. Willie Jolley is a world-renowned speaker and motivational coach. He is the expert Ford Motor Company turned to while on the brink of bankruptcy, and he helped the company go on to reject a government bailout and to reach billion-dollar profits. In this powerful new book, An Attitude of Excellence: Get the Best from Yourself, Your Team, and Your Organization, he teaches readers how to achieve more in their lives—both professionally and personally. Dr. Jolley's work has inspired millions with a simple message: The best way to grow your future is to grow yourself, and the best way to grow an organization is to grow the people in that organization. Why? Because great people will give great service, while negative people will kill your future. This eye-opening book features T.I.P.S. (Tips, Ideas, Principles & Strategies) everyone can use to enhance the quality of our relationships and our lives, both at work and at home, using the power of an attitude of excellence.