Clinical 5s For Healthcare

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Clinical 5S for Healthcare

Author : Akio Takahara
Publisher : Enna Products Corporation
ISBN 13 : 9781926537191
Total Pages : 230 pages
Book Rating : 4.5/5 (371 download)

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Book Synopsis Clinical 5S for Healthcare by : Akio Takahara

Download or read book Clinical 5S for Healthcare written by Akio Takahara and published by Enna Products Corporation. This book was released on 2017-03-21 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: ¬From the foremost leading Lean Health Care expert in 5S comes this brilliant, insightful book that will change your workplace forever. It is no secret that problem areas are abundant within the healthcare industry, but what if you could reduce or even eliminate these problems? By utilizing the Lean Kaizen tools that Mr. Takahara has cultivated and perfected in the healthcare industry, you will be able to do just that. Clinical 5S walks you through how to create a better functioning, less problematic workplace and provides you with the tools and methodology for success.“I hope from that bottom of my heart that you will be able to experience positive results such as eliminating medical malpractices, removing wastes in operation, and revitalizing the workplace by implementing Clinical 5S in your workplace.” - Akio Takahara By utilizing Clinical 5S you will see a change in the workplace that encourages creativity, leadership, and inter-departmental coordination from your entire staff. By discussing and eliminating factors such as the reasons human errors occur, excessive inventory, and the root causes of medical errors, your job will become more enjoyable, less wasteful, and infinitely more satisfying.Clinical 5S allows you to:¬ • Reduce Human Errors • Prevent Patient Accidents • Eliminate the Waste of Searching • Better Utilize Available Work Space • Increase Patient and Colleague Satisfaction The first half of this book is designed to explain the true meaning of, and practical methodologies for, 5S implementation. This is achieved by focusing on the principles that are essential for the development of 5S in the healthcare environment. The second half of the book illustrates a series of case studies of actual 5S implementations that have taken place at Takeda General Hospital under Mr. Takahara's direction. Mr. Takahara opens the door for greater understanding by providing you with examples, illustrations, photos, and templates to assist you in your own implementation process.

The Lean Healthcare Handbook

Author : Thomas Pyzdek
Publisher : Springer Nature
ISBN 13 : 3030699013
Total Pages : 252 pages
Book Rating : 4.0/5 (36 download)

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Book Synopsis The Lean Healthcare Handbook by : Thomas Pyzdek

Download or read book The Lean Healthcare Handbook written by Thomas Pyzdek and published by Springer Nature. This book was released on 2021-04-28 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book shows readers exactly how to use Lean tools to design healthcare work that is smooth, efficient, error free and focused on patients and patient outcomes. It includes in-depth discussions of every important Lean tool, including value stream maps, takt time, spaghetti diagrams, workcell design, 5S, SMED, A3, Kanban, Kaizen and many more, all presented in the context of healthcare. For example, the book explains the importance of quick operating room or exam room changeovers and shows the reader specific methods for drastically reducing changeover time. Readers will learn to create healthcare value streams where workflows are based on the pull of customer/patient demand. The book also presents a variety of ways to continue improving after initial Lean successes. Methods for finding the root causes of problems and implementing effective solutions are described and demonstrated. The approach taught here is based on the Toyota Production System, which has been adopted worldwide by healthcare organizations for use in clinical, non-clinical and administrative areas.

Standard Work for Lean Healthcare

Author : Thomas L. Jackson
Publisher : CRC Press
ISBN 13 : 1439837414
Total Pages : 127 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis Standard Work for Lean Healthcare by : Thomas L. Jackson

Download or read book Standard Work for Lean Healthcare written by Thomas L. Jackson and published by CRC Press. This book was released on 2011-07-08 with total page 127 pages. Available in PDF, EPUB and Kindle. Book excerpt: Proven to increase efficiencies in the manufacturing sector, Standard Work has become a key element in reducing process waste, ensuring patient safety, and improving healthcare services. Part of the Lean Tools for Healthcare Series, this reader-friendly book builds on the success of the bestselling, Standard Work for the Shopfloor. Standard Work for Lean Healthcare explains how to apply this powerful Lean tool to increase patient safety and reduce the cost of providing healthcare services. It illustrates how standardization can help you establish best practices for performing daily work and why it should be the cornerstone for all of your continuous improvement efforts. Presented in an easy-to-assimilate format, the book describes work in terms of cycle time, work in process, takt time, and layout. It also: Defines the key concepts of standard work and explores the essential elements of a continuous improvement culture Provides detailed guidance through the process of creating, maintaining, and improving standards Illustrates the application of standardization and standard work in healthcare with a range of examples Includes access to helpful websites and further reading on standardization, standard work, the 5S System, and Lean healthcare A joint effort between the Rona Consulting Group and Productivity Press, this book presents invaluable insights from pioneers in Lean thinking to help you avoid common mistakes that can lead to unnecessary wastes of time and resources. Each richly illustrated chapter includes a chapter summary, reflection questions, and margin assists that highlight key terms, how-to steps, and healthcare examples—making this an essential resource for healthcare professionals starting out on their Lean journey.

Lean Hospitals

Author : Mark Graban
Publisher : CRC Press
ISBN 13 : 1138031585
Total Pages : 383 pages
Book Rating : 4.1/5 (38 download)

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Book Synopsis Lean Hospitals by : Mark Graban

Download or read book Lean Hospitals written by Mark Graban and published by CRC Press. This book was released on 2016-06-30 with total page 383 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizations around the world are using Lean to redesign care and improve processes in a way that achieves and sustains meaningful results for patients, staff, physicians, and health systems. Lean Hospitals, Third Edition explains how to use the Lean methodology and mindsets to improve safety, quality, access, and morale while reducing costs, increasing capacity, and strengthening the long-term bottom line. This updated edition of a Shingo Research Award recipient begins with an overview of Lean methods. It explains how Lean practices can help reduce various frustrations for caregivers, prevent delays and harm for patients, and improve the long-term health of your organization. The second edition of this book presented new material on identifying waste, A3 problem solving, engaging employees in continuous improvement, and strategy deployment. This third edition adds new sections on structured Lean problem solving methods (including Toyota Kata), Lean Design, and other topics. Additional examples, case studies, and explanations are also included throughout the book. Mark Graban is also the co-author, with Joe Swartz, of the book Healthcare Kaizen: Engaging Frontline Staff in Sustainable Continuous Improvements, which is also a Shingo Research Award recipient. Mark and Joe also wrote The Executive’s Guide to Healthcare Kaizen.

A Guide to Lean Healthcare Workflows

Author : Jerry Green
Publisher : IBM Redbooks
ISBN 13 : 0738454400
Total Pages : 86 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis A Guide to Lean Healthcare Workflows by : Jerry Green

Download or read book A Guide to Lean Healthcare Workflows written by Jerry Green and published by IBM Redbooks. This book was released on 2016-10-11 with total page 86 pages. Available in PDF, EPUB and Kindle. Book excerpt: Is Lean a fit for your healthcare organization? Various methodologies can be used to help organizations achieve their objectives depending on their criteria: lowest risk of failure, fast to resolution, or lowest cost for deployment. But what every organization should consider is which methodology will have the greatest impact. Lean, a systematic approach to understanding and optimizing processes, may be the fit for your organization. Learn more in this new IBM® RedpaperTM publication, A Guide to Lean Healthcare Workflows, by Jerry Green and Amy Valentini of Phytel (An IBM Company). The paper delves into the five steps of Lean: Define value from the patient's perspective Map the value stream, and identify issues and constraints Remove waste, and make the value flow without interruption Implement the solution, and allow patients to pull value Maintain the gain, and pursue perfection It describes each step in-depth and includes techniques, example worksheets, and materials that can be used during the overall analysis and implementation process. And it provides insights that are derived from the real-world experience of the authors. This paper is intended to serve as a guide for readers during a process-improvement project and is not necessarily intended to be read end-to-end in one sitting. It is written primarily for clinical practitioners to use as a step-by-step guide to lean out clinical workflows without having to rely on complex statistical hypothesis-testing tools. This guide can also be used by clinical or nonclinical practitioners in non-patient-centered workflows. The steps are based on a universal Lean language that uses industry-standard terms and techniques and, therefore, can be applied to almost any process.

Healthcare Kaizen

Author : Mark Graban
Publisher : CRC Press
ISBN 13 : 143987297X
Total Pages : 395 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis Healthcare Kaizen by : Mark Graban

Download or read book Healthcare Kaizen written by Mark Graban and published by CRC Press. This book was released on 2018-06-08 with total page 395 pages. Available in PDF, EPUB and Kindle. Book excerpt: Healthcare Kaizen focuses on the principles and methods of daily continuous improvement, or Kaizen, for healthcare professionals and organizations. Kaizen is a Japanese word that means "change for the better," as popularized by Masaaki Imai in his 1986 book Kaizen: The Key to Japan‘s Competitive Success and through the books of Norman Bodek, both o

Lean Six Sigma Case Studies in the Healthcare Enterprise

Author : Sandra L. Furterer
Publisher : Springer Science & Business Media
ISBN 13 : 1447155831
Total Pages : 400 pages
Book Rating : 4.4/5 (471 download)

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Book Synopsis Lean Six Sigma Case Studies in the Healthcare Enterprise by : Sandra L. Furterer

Download or read book Lean Six Sigma Case Studies in the Healthcare Enterprise written by Sandra L. Furterer and published by Springer Science & Business Media. This book was released on 2013-11-26 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a detailed description of how to apply Lean Six Sigma in the health care industry, with a special emphasis on process improvement and operations management in hospitals. The book begins with a description of the Enterprise Performance Excellence (EPE) improvement methodology developed by the author that links several methodologies including systems thinking, theory of constraints, Lean and Six Sigma to provide an enterprise-wide prioritization and value-chain view of health care. The EPE methodology helps to improve flow at the macro or value-chain level, and then identifies Lean Six Sigma detailed improvements that can further improve processes within the value-chain. The book also provides real-world health care applications of the EPE and Lean Six Sigma methodologies that showed significant results on throughput, capacity, operational and financial performance. The Enterprise Performance Excellence methodology is described, and also the Six Sigma DMAIC (Define-Measure-Analyze-Improve-Control) problem solving approach which is used to solve problems for health care processes as they are applied to real world cases. The case studies include a wide variety of processes and problems including: emergency department throughput improvement; operating room turnaround; operating room organization; CT imaging diagnostic test reduction in an emergency department; linen process improvement; implementing sepsis protocols in an emergency department; critical success factors of an enterprise performance excellence program.

Lean Thinking for Healthcare

Author : Nilmini Wickramasinghe
Publisher : Springer Science & Business Media
ISBN 13 : 1461480361
Total Pages : 663 pages
Book Rating : 4.4/5 (614 download)

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Book Synopsis Lean Thinking for Healthcare by : Nilmini Wickramasinghe

Download or read book Lean Thinking for Healthcare written by Nilmini Wickramasinghe and published by Springer Science & Business Media. This book was released on 2013-10-04 with total page 663 pages. Available in PDF, EPUB and Kindle. Book excerpt: A growing, aging population; the rise to epidemic proportions of various chronic diseases; competing, often overlapping medical technologies; and of course, skyrocketing costs compounded by waste and inefficiency - these are just a few of the multifarious challenges currently facing healthcare delivery. An unexpected source of solutions is being imported from the manufacturing sector: lean thinking. Lean Principles for Healthcare presents a conceptual framework, management principles, and practical tools for professionals tasked with designing and implementing modern, streamlined healthcare systems or overhauling faulty ones. Focusing on core components such as knowledge management, e-health, patient-centeredness, and collaborative care, chapters illustrate lean concepts in action across specialties (as diverse as nursing, urology, and emergency care) and around the globe. Extended case examples show health systems responding to consumer needs and provider realities with equal efficiency and effectiveness, and improved quality and patient outcomes. Further, contributors tackle the gamut of technological, medical, cultural, and business issues, among them: Initiatives of service-oriented architecture towards performance improvement Adapted lean thinking for emergency departments Lean thinking in dementia care through smart assistive technology Supporting preventive healthcare with persuasive services Value stream mapping for lean healthcare A technology mediated solution to reduce healthcare disparities Geared toward both how lean ideas can be carried out and how they are being used successfully in the real world, Lean Principles for Healthcare not only brings expert knowledge to healthcare managers and health services researchers but to all who have an interest in superior healthcare delivery.

Lean Six Sigma Approaches in Manufacturing, Services, and Production

Author : Erdem Gerard Tetteh
Publisher : IGI Global
ISBN 13 : 1466673214
Total Pages : 365 pages
Book Rating : 4.4/5 (666 download)

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Book Synopsis Lean Six Sigma Approaches in Manufacturing, Services, and Production by : Erdem Gerard Tetteh

Download or read book Lean Six Sigma Approaches in Manufacturing, Services, and Production written by Erdem Gerard Tetteh and published by IGI Global. This book was released on 2014-11-30 with total page 365 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book presents emerging research-based trends in the area of global quality lean six sigma networks and analysis through an interdisciplinary approach focusing on research, cases, and emerging technologies"--Provided by publisher.

Leading the Lean Healthcare Journey

Author : Joan Wellman
Publisher : CRC Press
ISBN 13 : 1439828660
Total Pages : 296 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis Leading the Lean Healthcare Journey by : Joan Wellman

Download or read book Leading the Lean Healthcare Journey written by Joan Wellman and published by CRC Press. This book was released on 2010-12-13 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every healthcare organization can learn from Seattle Children‘s continuous improvement process, but this book is not an operator‘s manual. Instead, it is a challenge to everyone concerned with healthcare to reexamine deeply held assumptions. While it is commonly believed that improved quality, access, and safety, and an improved bottom line are mut

Hospitals & Health Care Organizations

Author : David Edward Marcinko
Publisher : CRC Press
ISBN 13 : 1439879907
Total Pages : 417 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis Hospitals & Health Care Organizations by : David Edward Marcinko

Download or read book Hospitals & Health Care Organizations written by David Edward Marcinko and published by CRC Press. This book was released on 2012-07-06 with total page 417 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing on the expertise of decision-making professionals, leaders, and managers in health care organizations, Hospitals & Health Care Organizations: Management Strategies, Operational Techniques, Tools, Templates, and Case Studies addresses decreasing revenues, increasing costs, and growing consumer expectations in today’s increasingly competitive health care market. Offering practical experience and applied operating vision, the authors integrate Lean managerial applications, and regulatory perspectives with real-world case studies, models, reports, charts, tables, diagrams, and sample contracts. The result is an integration of post PP-ACA market competition insight with Lean management and operational strategies vital to all health care administrators, comptrollers, and physician executives. The text is divided into three sections: Managerial Fundamentals Policy and Procedures Strategies and Execution Using an engaging style, the book is filled with authoritative guidance, practical health care–centered discussions, templates, checklists, and clinical examples to provide you with the tools to build a clinically efficient system. Its wide-ranging coverage includes hard-to-find topics such as hospital inventory management, capital formation, and revenue cycle enhancement. Health care leadership, governance, and compliance practices like OSHA, HIPAA, Sarbanes–Oxley, and emerging ACO model policies are included. Health 2.0 information technologies, EMRs, CPOEs, and social media collaboration are also covered, as are 5S, Six Sigma, and other logistical enhancing flow-through principles. The result is a must-have, "how-to" book for all industry participants.

5S for Operators

Author : Hiroyuki Hirano
Publisher : CRC Press
ISBN 13 : 1040057101
Total Pages : 104 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis 5S for Operators by : Hiroyuki Hirano

Download or read book 5S for Operators written by Hiroyuki Hirano and published by CRC Press. This book was released on 1996-03-01 with total page 104 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hiroyuki Hirano‘s five pillars of the visual workplace: sort, set in order, shine, standardize and sustain are the most fundamental and often overlooked aspects in continuous improvement initiatives. Together, these concepts form the framework of the 5S System, a set of principles whose simplicity often betrays its powerful impact on the workplace.So much of the 5S System seems like common sense, that it is astonishing how often such seemingly simple practices are absent in manufacturing operations. This is a hands-on book that explains the principles, rationale and implementation details of the 5S System. Easy-to-read and apply, each section of the text is loaded with questions, outlines, summaries, diagrams and illustrations. Most importantly, 5S for Operators provides the foundational knowledge that is essential for implementing not just the 5S System, but overall manufacturing improvements like shorter equipment changeovers, just-in-time inventory, total quality management and total productive maintenance. Since its publication in 1996, 5S for Operators has been and continues to be hugely popular and its popularity is not hard to understand. 5S has proven its worth in one company after another, consistently reducing waste, guaranteeing product quality, ensuring safety and increasing the bottom line. With 5S for Operators, the 5S System can have the same profound effect on your operations.

Transforming Health Care

Author : Charles Kenney
Publisher : CRC Press
ISBN 13 : 1439863091
Total Pages : 240 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis Transforming Health Care by : Charles Kenney

Download or read book Transforming Health Care written by Charles Kenney and published by CRC Press. This book was released on 2010-11-08 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: For decades, the manufacturing industry has employed the Toyota Production System the most powerful production method in the world to reduce waste, improve quality, reduce defects and increase worker productivity. In 2001, Virginia Mason Medical Center, an integrated healthcare delivery system in Seattle, Washington set out to achieve its compe

Crossing the Global Quality Chasm

Author : National Academies of Sciences, Engineering, and Medicine
Publisher : National Academies Press
ISBN 13 : 0309477891
Total Pages : 399 pages
Book Rating : 4.3/5 (94 download)

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Book Synopsis Crossing the Global Quality Chasm by : National Academies of Sciences, Engineering, and Medicine

Download or read book Crossing the Global Quality Chasm written by National Academies of Sciences, Engineering, and Medicine and published by National Academies Press. This book was released on 2019-01-27 with total page 399 pages. Available in PDF, EPUB and Kindle. Book excerpt: In 2015, building on the advances of the Millennium Development Goals, the United Nations adopted Sustainable Development Goals that include an explicit commitment to achieve universal health coverage by 2030. However, enormous gaps remain between what is achievable in human health and where global health stands today, and progress has been both incomplete and unevenly distributed. In order to meet this goal, a deliberate and comprehensive effort is needed to improve the quality of health care services globally. Crossing the Global Quality Chasm: Improving Health Care Worldwide focuses on one particular shortfall in health care affecting global populations: defects in the quality of care. This study reviews the available evidence on the quality of care worldwide and makes recommendations to improve health care quality globally while expanding access to preventive and therapeutic services, with a focus in low-resource areas. Crossing the Global Quality Chasm emphasizes the organization and delivery of safe and effective care at the patient/provider interface. This study explores issues of access to services and commodities, effectiveness, safety, efficiency, and equity. Focusing on front line service delivery that can directly impact health outcomes for individuals and populations, this book will be an essential guide for key stakeholders, governments, donors, health systems, and others involved in health care.

Tracking Resources For Primary Health Care: A Framework And Practices In Low- And Middle-income Countries

Author : Hong Wang
Publisher : World Scientific
ISBN 13 : 9811212422
Total Pages : 445 pages
Book Rating : 4.8/5 (112 download)

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Book Synopsis Tracking Resources For Primary Health Care: A Framework And Practices In Low- And Middle-income Countries by : Hong Wang

Download or read book Tracking Resources For Primary Health Care: A Framework And Practices In Low- And Middle-income Countries written by Hong Wang and published by World Scientific. This book was released on 2020-06-03 with total page 445 pages. Available in PDF, EPUB and Kindle. Book excerpt: The global health community is broadly in agreement that achievement of the health-related Sustainable Development Goals (SDGs) hinges upon both an escalation of the financial resources dedicated to primary health care (PHC) and a more effective use of those resources: more money, better spent. This book introduces and explicates the end-to-end resource tracking and management (RTM) framework, which includes five components that determine effective and efficient financing for PHC: resource mobilization, allocation, utilization, productivity, and targeting.In addition, this book compiles detailed results from the most recent RTM-based resource tracking efforts for PHC in selected countries. This is to demonstrate how the RTM framework can be used to bring a set of separate resource tracking efforts at different stages of flow of funds into a comprehensive process with an end-to-end 'storyline'. In order to build a functional PHC system that addresses access, quality, and equity issues, this book highlights the key (public) financing issues that researchers, technical advisors, and policy makers would need to address in addition to more resources.

5S for Healthcare

Author : Thomas L. Jackson
Publisher : CRC Press
ISBN 13 : 143980351X
Total Pages : 144 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis 5S for Healthcare by : Thomas L. Jackson

Download or read book 5S for Healthcare written by Thomas L. Jackson and published by CRC Press. This book was released on 2017-07-27 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: While there are a growing number of books based on the Toyota Production System, or lean, focused on healthcare, there are very few that detail the tools that make lean more than just a way of thinking and put the methodology into practice. Based on Hiroyuki Hirano's classic 5 Pillars of the Visual Workplace and modeled after the Shingo Prize-winning Shopfloor Series for Lean Manufacturers, 5S for Healthcare adopts a proven reader-friendly format to impart all the information needed to understand and implement this essential lean methodology. It provides examples and cased studies based on the experiences of the principals involved with the Rona Consulting Group, who were responsible for the groundbreaking implementation of the Toyota Production System at the Virginia Mason Medical Center. Written to readily assist with hands-on implementation efforts, this volume offers innovative features designed to improve understanding and support application. This includes helpful how-to-steps and practical examples taken directly from the healthcare industry.

The Executive Guide to Healthcare Kaizen

Author : Mark Graban
Publisher : CRC Press
ISBN 13 : 1466586419
Total Pages : 198 pages
Book Rating : 4.4/5 (665 download)

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Book Synopsis The Executive Guide to Healthcare Kaizen by : Mark Graban

Download or read book The Executive Guide to Healthcare Kaizen written by Mark Graban and published by CRC Press. This book was released on 2013-08-21 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hospitals and health systems are facing many challenges, including shrinking reimbursements and the need to improve patient safety and quality. A growing number of healthcare organizations are turning to the Lean management system as an alternative to traditional cost cutting and layoffs. "Kaizen," which is translated from Japanese as "good change" or "change for the better," is a core pillar of the Lean strategy for today’s best healthcare organizations. Kaizen is a powerful approach for creating a continuously learning and continuously improving organizations. A Kaizen culture leads to everyday actions that improve patient care and create better workplaces, while improving the organization’s long-term bottom line. The Executive Guide to Healthcare Kaizen is the perfect introduction to executives and leaders who want to create and support this culture of continuous improvement. The Executive Guide to Healthcare Kaizen is an introduction to kaizen principles and an overview of the leadership behaviors and mindsets required to create a kaizen culture or a culture of continuous improvement. The book is specifically written for busy C-level executives, vice presidents, directors, and managers who need to understand the power of this methodology. The Executive Guide to Healthcare Kaizen shares real and practical examples and stories from leading healthcare organizations, including Franciscan St. Francis Health System, located in Indiana. Franciscan St. Francis’ employees and physicians have implemented and documented 4,000 Kaizen improvements each of the last three years, resulting in millions of dollars in hard savings and softer benefits for patients and staff. Chapters cover topics such as the need for Kaizen, different types of Kaizen (including Rapid Improvement Events and daily Kaizen), creating a Kaizen culture, practical methods for facilitating Kaizen improvements, the role of senior leaders and other leaders in Kaizen, and creating an organization-wide Kaizen program. The book contains a new introduction by Gary Kaplan, MD, CEO of Virginia Mason Medical Center in Seattle, Washington, which was named "Hospital of the Decade" in 2012. The Executive Guide to Healthcare Kaizen is a companion book to the larger book Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements (2012). Healthcare Kaizen is a longer, more complete "how to" guide that includes over 200 full color images, including over 100 real kaizen examples from various health systems around the world. Healthcare Kaizen was named a recipient of the prestigious Shingo Professional Publication and Research Award. Check out what the experts at the Franciscan St. Francis Health System have to say about Healthcare Kaizen. http://www.youtube.com/watch?v=XcGmP5gLEPo&feature=c4-overview&list=UU7jiTxn4nkMzOE5eTbf0Upw