Client Service For Law Firms

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The Client-Centered Law Firm

Author : Jack Newton
Publisher : Blue Check Publishing
ISBN 13 : 9781989603321
Total Pages : 314 pages
Book Rating : 4.6/5 (33 download)

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Book Synopsis The Client-Centered Law Firm by : Jack Newton

Download or read book The Client-Centered Law Firm written by Jack Newton and published by Blue Check Publishing. This book was released on 2020-01-28 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt: The legal industry has long been risk averse, but when it comes to adapting to the experience-driven world created by companies like Netflix, Uber, and Airbnb, adherence to the old status quo could be the death knell for today's law firms. In The Client-Centered Law Firm, Clio cofounder Jack Newton offers a clear-eyed and timely look at how providing a client-centered experience and running an efficient, profitable law firm aren't opposing ideas. With this approach, they drive each other. Covering the what, why, and how of running a client-centered practice, with examples from law firms leading this revolution as well as practical strategies for implementation, The Client-Centered Law Firm is a rallying call to unlock the enormous latent demand in the legal market by providing client-centered experiences, improving internal processes, and raising the bottom line.

Remaking Law Firms

Author : George Beaton
Publisher :
ISBN 13 : 9781634253963
Total Pages : 272 pages
Book Rating : 4.2/5 (539 download)

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Book Synopsis Remaking Law Firms by : George Beaton

Download or read book Remaking Law Firms written by George Beaton and published by . This book was released on 2016-06-07 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides examples of innovative and successful business models from remade law firms to inspire change that goes beyond thinking and planning, and leads straight to implementing change and better client service.

American Law Firms

Author : Randall Kiser
Publisher :
ISBN 13 : 9781641053853
Total Pages : pages
Book Rating : 4.0/5 (538 download)

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Book Synopsis American Law Firms by : Randall Kiser

Download or read book American Law Firms written by Randall Kiser and published by . This book was released on 2019 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Model Rules of Professional Conduct

Author : American Bar Association. House of Delegates
Publisher : American Bar Association
ISBN 13 : 9781590318737
Total Pages : 216 pages
Book Rating : 4.3/5 (187 download)

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Book Synopsis Model Rules of Professional Conduct by : American Bar Association. House of Delegates

Download or read book Model Rules of Professional Conduct written by American Bar Association. House of Delegates and published by American Bar Association. This book was released on 2007 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Model Rules of Professional Conduct provides an up-to-date resource for information on legal ethics. Federal, state and local courts in all jurisdictions look to the Rules for guidance in solving lawyer malpractice cases, disciplinary actions, disqualification issues, sanctions questions and much more. In this volume, black-letter Rules of Professional Conduct are followed by numbered Comments that explain each Rule's purpose and provide suggestions for its practical application. The Rules will help you identify proper conduct in a variety of given situations, review those instances where discretionary action is possible, and define the nature of the relationship between you and your clients, colleagues and the courts.

The Law Firm Client Service Interview Playbook

Author : Beth Cuzzzone
Publisher :
ISBN 13 : 9781639050277
Total Pages : pages
Book Rating : 4.0/5 (52 download)

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Book Synopsis The Law Firm Client Service Interview Playbook by : Beth Cuzzzone

Download or read book The Law Firm Client Service Interview Playbook written by Beth Cuzzzone and published by . This book was released on 2022 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: "A guide to conducting client service interviews at law firms"--

Marketing the Law Firm

Author : Sally J. Schmidt
Publisher : Law Journal Press
ISBN 13 : 9781588520524
Total Pages : 692 pages
Book Rating : 4.5/5 (25 download)

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Book Synopsis Marketing the Law Firm by : Sally J. Schmidt

Download or read book Marketing the Law Firm written by Sally J. Schmidt and published by Law Journal Press. This book was released on 1991 with total page 692 pages. Available in PDF, EPUB and Kindle. Book excerpt: Marketing the Law Firm: Business Development Techniques examines how marketing can improve client satisfaction and increase the bottom line for both corporate and consumer practices.

Marketing for Attorneys and Law Firms

Author : William Winston
Publisher : Routledge
ISBN 13 : 1135022933
Total Pages : 360 pages
Book Rating : 4.1/5 (35 download)

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Book Synopsis Marketing for Attorneys and Law Firms by : William Winston

Download or read book Marketing for Attorneys and Law Firms written by William Winston and published by Routledge. This book was released on 2013-04-15 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: Marketing for Attorneys and Law Firms presents timely topics which are well-researched and written by a fine array of authors from around the country. As attorneys are becoming more interested in marketing and how it can benefit their practices, this book is an important tool. It aids attorneys as they evaluate and improve old marketing strategies and create new marketing strategies where such advertising was neglected. It is an ideal readings text for today’s attorney and legal consultants who wish to obtain a better insight into select aspects of marketing the law firm. This is the only readings book that focuses on these areas: applications of marketing planning, attorney selection by consumers, and client and provider attitudes toward legal services. Part Two thoroughly examines various aspects of how clients select and evaluate the performance of legal services. Today’s attorneys must first fully understand what their clients perceive about their services before jumping into marketing their services. This section provides insight that most attorneys would normally not investigate and lays the groundwork for the development of marketing programs. Part Three addresses the wide use of legal advertising, and again provides insight into what clients and attorneys think and perceive about various forms of advertising the law firm. This provides a base from which attorneys who are planning to advertise may be able to prevent failure and promote a greater level of success for the advertising program. Applied mainly to private legal practices and clinics, some of the specific topics covered in the three sections include consumers’perceptions of attorneys and legal advertising; attorneys’perceptions of marketing and advertising; perceived risk in selecting an attorney and how consumers actually select attorneys; customer/client service attributes for attorneys; measuring the effectiveness of legal advertising; market planning and strategies for today’s legal practice; promoting the legal practice; and developing referral and networking systems in legal practice. For attorneys in private practice, law firm libraries and administrators, law professors who specialize in practice development, consultants who concentrate in legal practice marketing, law school libraries, and marketing professors and consultants who teach or consult in the professional service sectors should read this invaluable reference book.

Legal Writing in Plain English

Author : Bryan A. Garner
Publisher : University of Chicago Press
ISBN 13 : 022603139X
Total Pages : 285 pages
Book Rating : 4.2/5 (26 download)

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Book Synopsis Legal Writing in Plain English by : Bryan A. Garner

Download or read book Legal Writing in Plain English written by Bryan A. Garner and published by University of Chicago Press. This book was released on 2013-08-26 with total page 285 pages. Available in PDF, EPUB and Kindle. Book excerpt: “This easy-to-follow guide is useful both as a general course of instruction and as a targeted aid in solving particular legal writing problems.” —Harvard Law Review Clear, concise, down-to-earth, and powerful—all too often, legal writing embodies none of these qualities. Its reputation for obscurity and needless legalese is widespread. For more than twenty years, Bryan A. Garner’s Legal Writing in Plain English has helped address this problem by providing lawyers, judges, paralegals, law students, and legal scholars with sound advice and practical tools for improving their written work. The leading guide to clear writing in the field, this indispensable volume encourages legal writers to challenge conventions and offers valuable insights into the writing process that will appeal to other professionals: how to organize ideas, create and refine prose, and improve editing skills. Accessible and witty, Legal Writing in Plain English draws on real-life writing samples that Garner has gathered through decades of teaching. Trenchant advice covers all types of legal materials, from analytical and persuasive writing to legal drafting, and the book’s principles are reinforced by sets of basic, intermediate, and advanced exercises in each section. In this new edition, Garner preserves the successful structure of the original while adjusting the content to make it even more classroom-friendly. He includes case examples from the past decade and addresses the widespread use of legal documents in electronic formats. His book remains the standard guide for producing the jargon-free language that clients demand and courts reward. “Those who are willing to approach the book systematically and to complete the exercises will see dramatic improvements in their writing.” —Law Library Journal

Legal Upheaval

Author : Michele DeStefano
Publisher :
ISBN 13 : 9781641051200
Total Pages : 282 pages
Book Rating : 4.0/5 (512 download)

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Book Synopsis Legal Upheaval by : Michele DeStefano

Download or read book Legal Upheaval written by Michele DeStefano and published by . This book was released on 2018 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is for anyone invested in the future of the legal profession, be it someone tasked with transforming their practice, someone looking to approach their work in a new way, someone looking for a fresh approach to client relations, or someone new to the field interested in a forecast of the world to come.

Introduction to Law Firm Practice

Author : Michael P. Downey
Publisher : American Bar Association
ISBN 13 : 9781604428247
Total Pages : 278 pages
Book Rating : 4.4/5 (282 download)

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Book Synopsis Introduction to Law Firm Practice by : Michael P. Downey

Download or read book Introduction to Law Firm Practice written by Michael P. Downey and published by American Bar Association. This book was released on 2010 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: For both the law student and young lawyer, this guide provides an introduction to the basics of working in a law firm. It discusses how a lawyer can get around within the firm to succeed in law firm practice.

Client Development Strategies for Law Firms

Author : Aspatore Books
Publisher :
ISBN 13 : 9780314989826
Total Pages : 89 pages
Book Rating : 4.9/5 (898 download)

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Book Synopsis Client Development Strategies for Law Firms by : Aspatore Books

Download or read book Client Development Strategies for Law Firms written by Aspatore Books and published by . This book was released on 2008 with total page 89 pages. Available in PDF, EPUB and Kindle. Book excerpt: Client Development Strategies for Law Firms is an authoritative, insiders perspective on the best practices for successful law firm marketing and client retention strategies. Featuring managing partners and chief marketing officers, these experts guide the reader through the process of attaining and building relationships with clients. From developing new prospects and growing customer loyalty to establishing profitability benchmarks and identifying key accounts, these authors explain all aspects of the business development process and highlight the distinct challenges of marketing this unique type of professional service. Additionally, these leaders reveal their advice for structuring client service teams, educating attorneys on their role in the development process, and emphasizing strong practice areas and specialties to differentiate ones firm from the rest. The different niches represented and the breadth of perspectives presented enable readers to get inside some of the great minds of today, as these experts identify what it takes to continually grow ones client base in the legal services industry.

Law is a Buyer's Market

Author : Jordan Furlong
Publisher :
ISBN 13 : 9780995348806
Total Pages : 244 pages
Book Rating : 4.3/5 (488 download)

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Book Synopsis Law is a Buyer's Market by : Jordan Furlong

Download or read book Law is a Buyer's Market written by Jordan Furlong and published by . This book was released on 2017 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: Law has become a buyer's market, and it's never going back. Re-envisioning the purpose of law firms and the role of lawyers, Jordan Furlong has designed a transformative client-first law firm that rethinks the business model, culture, service, competitiveness, growth strategies, diversity, and leadership of modern legal enterprises.

Best Practices in Law Firm Business Development and Marketing

Author : Deborah Brightman Farone
Publisher :
ISBN 13 : 9781402431166
Total Pages : 208 pages
Book Rating : 4.4/5 (311 download)

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Book Synopsis Best Practices in Law Firm Business Development and Marketing by : Deborah Brightman Farone

Download or read book Best Practices in Law Firm Business Development and Marketing written by Deborah Brightman Farone and published by . This book was released on 2019 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Best Practices in Law Firm Business Development and Marketing is a unique resource for law firm leaders, practicing attorneys, legal marketers, consultants, and educators who want to uncover the best marketing practices in the legal profession. Find out how the most successful law firm leaders are creating and developing firm cultures to encourage business development, and how smaller firms and single practitioners are executing on marketing plans to make an impact.This book uncovers the best practices in the wide arena of legal marketing and covers topics including: the most successful ways to create long-term relationships with clientshow personalities, leadership, and collaboration contribute to a firm's culture and brandwhat characteristics management should look for when hiring a CMOhow compensation, firm culture, training, and coaching can support and incentivize business developmentsteps to take to build an individual reputation and brand, including the use of press, speaking engagements, and social mediathe essential approach to support women lawyers with business development -- including ideas on networking, mentorship versus sponsorship, and authenticity in marketing how new technologies are being applied to deliver better service, attract clients, and generate businessthe important role of legal operations, the procurement professional, and legal process outsourcingpractical methods for evaluating AI solutions to business needs such as billing, e-discovery, and technology-assisted reviewCulled from scores of interviews with law firm leaders, chief marketing officers, and legal innovation visionaries, Best Practices provides actionable advice and real-world thinking. Each chapter is filled with information that can be scaled to apply to a single-person law practice as well as a large international law firm. In addition, the book features special "Think Pieces" from some of the nation's leading experts in legal marketing.

Client Service for Law Firms

Author : Heather Stewart
Publisher : Law Society Publishing
ISBN 13 : 9781853287442
Total Pages : 0 pages
Book Rating : 4.2/5 (874 download)

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Book Synopsis Client Service for Law Firms by : Heather Stewart

Download or read book Client Service for Law Firms written by Heather Stewart and published by Law Society Publishing. This book was released on 2011 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The legal profession is faced with increasing levels of competition as firms strive to differentiate themselves. Client Service for Law Firms helps to create a client-centred culture that will help you to differentiate your firm in market."--Book jacket.

Letters for Lawyers

Author : Thomas E. Kane
Publisher : American Bar Association
ISBN 13 : 9781590312674
Total Pages : 180 pages
Book Rating : 4.3/5 (126 download)

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Book Synopsis Letters for Lawyers by : Thomas E. Kane

Download or read book Letters for Lawyers written by Thomas E. Kane and published by American Bar Association. This book was released on 2004 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: This publication will help ease the task of communicating with clients, prospects and others.

The Modern Law Firm: How to Thrive in an Era of Rapid Technological Change

Author : Heinan Landa
Publisher :
ISBN 13 : 9781734576412
Total Pages : 144 pages
Book Rating : 4.5/5 (764 download)

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Book Synopsis The Modern Law Firm: How to Thrive in an Era of Rapid Technological Change by : Heinan Landa

Download or read book The Modern Law Firm: How to Thrive in an Era of Rapid Technological Change written by Heinan Landa and published by . This book was released on 2020-04-12 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: Not all law firms will survive the tumult headed their way.Over the past three decades, the legal industry has been turned upside down. Increasingly rapid advances in technology have radically changed everything about the way law firms operate-from attracting and retaining clients, to researching relevant case law, collaborating with colleagues, and filing documents. With competition coming not just from other traditional law firms but also from online legal services, it's more important than ever to differentiate your firm in a crowded marketplace. Yet the majority of firms continue down the path of "business as usual" despite the whirlwind of change roaring outside their windows.Will your firm be blindsided by the threats at hand and pay the price in lost business, lost talent, and lost revenue? Or will you face these threats head-on and learn how to turn them to your advantage so you can not just survive, but thrive?If you'd prefer the latter, this book is your comprehensive, actionable roadmap for navigating this new landscape. Let's dive in!

How to Capture and Keep Clients

Author : Jennifer J. Rose
Publisher : American Bar Association
ISBN 13 : 159031526X
Total Pages : 292 pages
Book Rating : 4.5/5 (93 download)

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Book Synopsis How to Capture and Keep Clients by : Jennifer J. Rose

Download or read book How to Capture and Keep Clients written by Jennifer J. Rose and published by American Bar Association. This book was released on 2005 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this new, in-depth book the best and most innovative solo and small firm lawyers give you their secrets, approaches and strategies to that age-old puzzle of growing your law firm. Through this wealth of savvy advice, you'll learn how to ask for business, attract and keep clients, partner with other lawyers, build a virtual law firm, use technology in client development, brand your law firm and much more.