Serving Citizens

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Publisher : Inter-American Development Bank
ISBN 13 : 1597821845
Total Pages : 232 pages
Book Rating : 4.5/5 (978 download)

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Book Synopsis Serving Citizens by : Juan Carlos Cortázar Velarde

Download or read book Serving Citizens written by Juan Carlos Cortázar Velarde and published by Inter-American Development Bank. This book was released on 2014-09-19 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book focuses on civil service reform within the central administration in Latin America. It analyzes updated versions of the country assessments carried out by the Inter-American Development Bank in 2004 in 16 countries and presents a comparative analysis of the ways in which the countries have evolved during the last decade. The methodology is based on the principles of the Ibero-American Charter for Public Service. In addition, it draws lessons from reform processes, identifying strategies for civil service modernization in the region. Finally, the book proposes a possible future agenda to continue the efforts to further professionalize the civil service in Latin America.

Civil Service and the Citizen

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Author :
Publisher :
ISBN 13 :
Total Pages : 48 pages
Book Rating : 4.:/5 (319 download)

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Book Synopsis Civil Service and the Citizen by : United States Civil Service Commission. Public Information Office

Download or read book Civil Service and the Citizen written by United States Civil Service Commission. Public Information Office and published by . This book was released on 1958 with total page 48 pages. Available in PDF, EPUB and Kindle. Book excerpt:

OECD Public Governance Reviews Skills for a High Performing Civil Service

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Publisher : OECD Publishing
ISBN 13 : 9264280723
Total Pages : 140 pages
Book Rating : 4.2/5 (642 download)

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Book Synopsis OECD Public Governance Reviews Skills for a High Performing Civil Service by : OECD

Download or read book OECD Public Governance Reviews Skills for a High Performing Civil Service written by OECD and published by OECD Publishing. This book was released on 2017-09-11 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report looks at the capacity and capabilities of civil servants of OECD countries and suggests approaches for addressing skills gaps through recruitment, development and workforce management

OECD Public Governance Reviews Engaging Public Employees for a High-Performing Civil Service

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Publisher : OECD Publishing
ISBN 13 : 9264267190
Total Pages : 112 pages
Book Rating : 4.2/5 (642 download)

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Book Synopsis OECD Public Governance Reviews Engaging Public Employees for a High-Performing Civil Service by : OECD

Download or read book OECD Public Governance Reviews Engaging Public Employees for a High-Performing Civil Service written by OECD and published by OECD Publishing. This book was released on 2016-11-14 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: How can governments reduce workforce costs while ensuring civil servants remain engaged and productive? This report addresses this question, using evidence from the 2014 OECD Survey on Managing Budgeting Constraints: Implications for HRM and Employment in Central Public Administration.

Citizens and Service Delivery

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Publisher : World Bank Publications
ISBN 13 : 0821389807
Total Pages : 153 pages
Book Rating : 4.8/5 (213 download)

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Book Synopsis Citizens and Service Delivery by : Alaka Holla

Download or read book Citizens and Service Delivery written by Alaka Holla and published by World Bank Publications. This book was released on 2011-12-01 with total page 153 pages. Available in PDF, EPUB and Kindle. Book excerpt: In many low and middle income countries, dismal failures in the quality of public service delivery such as absenteeism among teachers and doctors and leakages of public funds have driven the agenda for better governance and accountability. This has raised interest in the idea that citizens can contribute to improved quality of service delivery by holding policy-makers and providers of services accountable. This proposition is particularly resonant when it comes to the human development sectors – health, education and social protection – which involve close interactions between providers and citizens/users of services. Governments, NGOs, and donors alike have been experimenting with various “social accountability” tools that aim to inform citizens and communities about their rights, the standards of service delivery they should expect, and actual performance; and facilitate access to formal redress mechanisms to address service failures. The report reviews how citizens – individually and collectively – can influence service delivery through access to information and opportunities to use it to hold providers – both frontline service providers and program managers – accountable. It focuses on social accountability measures that support the use of information to increase transparency and service delivery and grievance redress mechanisms to help citizens use information to improve accountability. The report takes stock of what is known from international evidence and from within projects supported by the World Bank to identify knowledge gaps, key questions and areas for further work. It synthesizes experience to date; identifies what resources are needed to support more effective use of social accountability tools and approaches; and formulates considerations for their use in human development. The report concludes that the relationships between citizens, policy-makers, program managers, and service providers are complicated, not always direct or easily altered through a single intervention, such as an information campaign or scorecard exercise. The evidence base on social accountability mechanisms in the HD sectors is under development. There is a small but growing set of evaluations which test the impact of information interventions on service delivery and HD outcomes. There is ample space for future experiments to test how to make social accountability work at the country level.

Confessions of a Civil Servant

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Publisher : Rowman & Littlefield
ISBN 13 : 9780742527652
Total Pages : 220 pages
Book Rating : 4.5/5 (276 download)

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Book Synopsis Confessions of a Civil Servant by : Bob Stone

Download or read book Confessions of a Civil Servant written by Bob Stone and published by Rowman & Littlefield. This book was released on 2004-07-26 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: Confessions of a Civil Servant is filled with lessons on leading change in government and the military. Bob Stone based the book on thirty years as a revolutionary in government. It comes at a time when the events of 9-11 are sharpening America's demands for government at all levels that works.

The Present Status of Civil Service Reform

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Author :
Publisher :
ISBN 13 :
Total Pages : 20 pages
Book Rating : 4.A/5 ( download)

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Book Synopsis The Present Status of Civil Service Reform by : Theodore Roosevelt

Download or read book The Present Status of Civil Service Reform written by Theodore Roosevelt and published by . This book was released on 1895 with total page 20 pages. Available in PDF, EPUB and Kindle. Book excerpt:

American Government 3e

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Publisher :
ISBN 13 : 9781738998470
Total Pages : 0 pages
Book Rating : 4.9/5 (984 download)

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Book Synopsis American Government 3e by : Glen Krutz

Download or read book American Government 3e written by Glen Krutz and published by . This book was released on 2023-05-12 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Black & white print. American Government 3e aligns with the topics and objectives of many government courses. Faculty involved in the project have endeavored to make government workings, issues, debates, and impacts meaningful and memorable to students while maintaining the conceptual coverage and rigor inherent in the subject. With this objective in mind, the content of this textbook has been developed and arranged to provide a logical progression from the fundamental principles of institutional design at the founding, to avenues of political participation, to thorough coverage of the political structures that constitute American government. The book builds upon what students have already learned and emphasizes connections between topics as well as between theory and applications. The goal of each section is to enable students not just to recognize concepts, but to work with them in ways that will be useful in later courses, future careers, and as engaged citizens. In order to help students understand the ways that government, society, and individuals interconnect, the revision includes more examples and details regarding the lived experiences of diverse groups and communities within the United States. The authors and reviewers sought to strike a balance between confronting the negative and harmful elements of American government, history, and current events, while demonstrating progress in overcoming them. In doing so, the approach seeks to provide instructors with ample opportunities to open discussions, extend and update concepts, and drive deeper engagement.

Civil Service Management and Administrative Systems in South Asia

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Author :
Publisher : Springer
ISBN 13 : 3319901915
Total Pages : 339 pages
Book Rating : 4.3/5 (199 download)

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Book Synopsis Civil Service Management and Administrative Systems in South Asia by : Ishtiaq Jamil

Download or read book Civil Service Management and Administrative Systems in South Asia written by Ishtiaq Jamil and published by Springer. This book was released on 2018-06-25 with total page 339 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines public administration in South Asia in the context of rapid changes and modernization of administrative traditions, thoughts, and practices. The existing literature has, however, not given adequate attention to these developments, at least in a single volume. The book describes both the shared administrative traditions of Bhutan, Bangladesh, China, India, the Maldives, Nepal, Pakistan, and Sri Lanka, and how far they have adapted their administrative systems to respond to contemporary administrative and governance challenges. The book studies how national civil service reforms have been carried out in each member state of South Asia and how the national civil service acts and different regulations are being implemented, as well as what are the critical factors associated with the implementation of national civil service acts and reform measures in the region.

The Blunders of Our Governments

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Publisher : Simon and Schuster
ISBN 13 : 1780746180
Total Pages : 668 pages
Book Rating : 4.7/5 (87 download)

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Book Synopsis The Blunders of Our Governments by : Anthony King

Download or read book The Blunders of Our Governments written by Anthony King and published by Simon and Schuster. This book was released on 2014-09-04 with total page 668 pages. Available in PDF, EPUB and Kindle. Book excerpt: With unrivalled political savvy and a keen sense of irony, distinguished political scientists Anthony King and Ivor Crewe open our eyes to the worst government horror stories and explain why the British political system is quite so prone to appalling mistakes.

Citizens and Soldiers

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Publisher : Cornell University Press
ISBN 13 : 150173377X
Total Pages : 238 pages
Book Rating : 4.5/5 (17 download)

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Book Synopsis Citizens and Soldiers by : Eliot A. Cohen

Download or read book Citizens and Soldiers written by Eliot A. Cohen and published by Cornell University Press. This book was released on 2019-01-24 with total page 238 pages. Available in PDF, EPUB and Kindle. Book excerpt: Why has the United States, unlike every other 20th-century world power, failed to settle on a durable system of military service? In this lucid book, Eliot Cohen studies the enduring problems of America's methods of raising an army.

Government Code

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Publisher :
ISBN 13 :
Total Pages : 556 pages
Book Rating : 4.3/5 (511 download)

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Book Synopsis Government Code by : Texas

Download or read book Government Code written by Texas and published by . This book was released on 2000 with total page 556 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Citizens as Partners Information, Consultation and Public Participation in Policy-Making

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Author :
Publisher : OECD Publishing
ISBN 13 : 9264195564
Total Pages : 253 pages
Book Rating : 4.2/5 (641 download)

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Book Synopsis Citizens as Partners Information, Consultation and Public Participation in Policy-Making by : OECD

Download or read book Citizens as Partners Information, Consultation and Public Participation in Policy-Making written by OECD and published by OECD Publishing. This book was released on 2001-10-11 with total page 253 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines a wide range of country experiences, offers examples of good practice, highlights innovative approaches and identifies promising tools (including new information technologies)for engaging citizens in policy making. It proposes a set of ten guiding principles.

The Handbook of Public Sector Communication

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Publisher : John Wiley & Sons
ISBN 13 : 111926314X
Total Pages : 517 pages
Book Rating : 4.1/5 (192 download)

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Book Synopsis The Handbook of Public Sector Communication by : Vilma Luoma-aho

Download or read book The Handbook of Public Sector Communication written by Vilma Luoma-aho and published by John Wiley & Sons. This book was released on 2020-03-24 with total page 517 pages. Available in PDF, EPUB and Kindle. Book excerpt: A multidisciplinary collection on global public entity strategic communication Research into public sector communication investigates the interaction between public and governmental entities and citizens within their sphere of influence. Today’s public sector organizations are operating in environments where people receive their information from multiple sources. Although modern research demonstrates the immense impact public entities have on democracy and societal welfare, communication in this context is often overlooked. Public sector organizations need to develop “communicative intelligence” in balancing their institutional agendas and aims of public engagement. The Handbook of Public Sector Communication is the first comprehensive volume to explore the field. This timely, innovative volume examines the societal role, environment, goals, practices, and development of public sector strategic communication. International in scope, this handbook describes and analyzes the contexts, policies, issues, and questions that shape public sector communication. An interdisciplinary team of leading experts discusses diverse subjects of rising importance to public sector, government, and political communication. Topics include social exchange relationships, crisis communication, citizen expectations, measuring and evaluating media, diversity and inclusion, and more. Providing current research and global perspectives, this important resource: Addresses the questions public sector communicators face today Summarizes the current state of public sector communication worldwide Clarifies contemporary trends and practices including mediatization, citizen engagement, and change and expectation management Addresses global challenges and crises such as corruption and bureaucratic roadblocks Provides a framework for measuring communication effectiveness Requiring minimal prior knowledge of the field, The Handbook of Public Sector Communication is a valuable tool for academics, students, and practitioners in areas of public administration, public management, political communication, strategic and organizational communication, and related fields such as political science, sociology, marketing, journalism, and globalization studies.

Mobilizing for Democracy

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Publisher : Zed Books Ltd.
ISBN 13 : 1848139152
Total Pages : 214 pages
Book Rating : 4.8/5 (481 download)

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Book Synopsis Mobilizing for Democracy by : Vera Schatten Coelho

Download or read book Mobilizing for Democracy written by Vera Schatten Coelho and published by Zed Books Ltd.. This book was released on 2013-04-04 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mobilizing for Democracy is an in-depth study into how ordinary citizens and their organizations mobilize to deepen democracy. Featuring a collection of new empirical case studies from Angola, Bangladesh, Brazil, India, Kenya, Nigeria and South Africa, this important new book illustrates how forms of political mobilization, such as protests, social participation, activism, litigation and lobbying, engage with the formal institutions of representative democracy in ways that are core to the development of democratic politics. No other volume has brought together examples from such a broad Southern spectrum and covering such a diversity of actors: rural and urban dwellers, transnational activists, religious groups, politicians and social leaders. The cases illuminate the crucial contribution that citizen mobilization makes to democratization and the building of state institutions, and reflect the uneasy relationship between citizens and the institutions that are designed to foster their political participation.

Citizenship and Social Class, and Other Essays

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Author :
Publisher : Hassell Street Press
ISBN 13 : 9781014060402
Total Pages : 176 pages
Book Rating : 4.0/5 (64 download)

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Book Synopsis Citizenship and Social Class, and Other Essays by : T H (Thomas Humphrey) Marshall

Download or read book Citizenship and Social Class, and Other Essays written by T H (Thomas Humphrey) Marshall and published by Hassell Street Press. This book was released on 2021-09-09 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: This work has been selected by scholars as being culturally important and is part of the knowledge base of civilization as we know it. This work is in the public domain in the United States of America, and possibly other nations. Within the United States, you may freely copy and distribute this work, as no entity (individual or corporate) has a copyright on the body of the work. Scholars believe, and we concur, that this work is important enough to be preserved, reproduced, and made generally available to the public. To ensure a quality reading experience, this work has been proofread and republished using a format that seamlessly blends the original graphical elements with text in an easy-to-read typeface. We appreciate your support of the preservation process, and thank you for being an important part of keeping this knowledge alive and relevant.

US Citizenship Test Study Guide 2020 and 2021

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Author :
Publisher : Apex Test Prep
ISBN 13 : 9781628456905
Total Pages : 84 pages
Book Rating : 4.4/5 (569 download)

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Book Synopsis US Citizenship Test Study Guide 2020 and 2021 by : Apex Test Prep

Download or read book US Citizenship Test Study Guide 2020 and 2021 written by Apex Test Prep and published by Apex Test Prep. This book was released on 2020-03-16 with total page 84 pages. Available in PDF, EPUB and Kindle. Book excerpt: APEX Test Prep's US Citizenship Test Study Guide 2020 and 2021: Naturalization Test Prep Book for all 100 Civics Civics Questions and Answers [2nd Edition] Preparing for your test shouldn't be harder than the test itself. To that end, our APEX Test Prep team packs our guides with everything you need. This includes testing tips, straightforward instruction, comprehensive material, practice questions, and detailed answer explanations. All these are used to help study for the naturalization civics test. We want you to succeed. Get our APEX Test Prep Civics study guide to get: -Test-Taking Tips: We can help reduce your test anxiety. You can pass with confidence. These APEX Test Prep tips help you know how the test works. -Straightforward Instruction: APEX Test Prep's Civics material is easy to understand. We also have information about the test itself. This includes time limits and registration details. -Comprehensive Material: Our APEX Test Prep team has all the information that could be on your exam in this guide. You'll be prepared for any question. -Civics Practice Test Questions: Test out your skills. The questions written by APEX Test Prep are as close as possible to the actual test. You're training with the pros! -Detailed Answer Explanations: Every practice test comes with an in-depth answer key. Miss a question? Don't know why? These APEX Test Prep explanations show you where you went wrong. Now, you can avoid making the same mistake on the actual exam. Get the experts of APEX Test Prep on your side. Don't miss out on this top-notch guide. Life is difficult. Test prep doesn't have to be.