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Author : Intergovernmental Advisory Board
Publisher :
ISBN 13 :
Total Pages : 48 pages
Book Rating : 4.:/5 (458 download)
Download or read book Citizens Expectations for Electronic Government Services written by Intergovernmental Advisory Board and published by . This book was released on 2000 with total page 48 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Reddick, Christopher G.
Publisher : IGI Global
ISBN 13 : 1615209328
Total Pages : 552 pages
Book Rating : 4.6/5 (152 download)
Download or read book Citizens and E-Government: Evaluating Policy and Management written by Reddick, Christopher G. and published by IGI Global. This book was released on 2010-04-30 with total page 552 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book examines the role that citizens play in the development of electronic government or e-government,specifically focusing on the impact of e-government and citizens, exploring issues of policy and management in government"--Provided by publisher.
Author : Tim Field
Publisher : Org. for Economic Cooperation & Development
ISBN 13 :
Total Pages : 208 pages
Book Rating : 4.3/5 (91 download)
Download or read book OECD E-Government Studies The E-Government Imperative written by Tim Field and published by Org. for Economic Cooperation & Development. This book was released on 2003-08-19 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: E-Government is more about government than about “e”. The rise of the information society has led to major changes in citizen expectations and organisational structures, cultures and working processes. Governments are following suit and adopting information society tools and working practices to remain responsive to citizen needs. The impact of e-government at the broadest level is simply better government by enabling better policy outcomes, higher quality services, greater engagement with citizens and by improving other key outputs. Governments and public administrations will, and should, continue to be judged against these established criteria for success. Governments are responding to new technologies, and are particularly attentive to time. Unlike other aspects of government, technologies evolve very quickly and equipment rapidly becomes out of date. The decisions taken today commit administrations to a future that is changing, and not fully understood. Errors are costly financially, but are especially worrisome in terms of losing the trust of citizens and businesses. The transition to e-government is an opportunity for countries to show their capacity to adapt and overcome barriers. Delays in implementing e-government reforms will penalise economic development in this competitive, rapidly changing world. E-government initiatives refocus attention on a number of issues: how to collaborate more effectively across agencies to address complex, shared problems; how to enhance customer focus; and how to build relationships with private sector partners. Public administrations must address these issues if they are to remain responsive. As long as these steps have not been successfully undertaken and the necessary tools put in place, the full potential of e-government will not be realised.
Author : Imed Boughzala
Publisher : Springer
ISBN 13 : 3319080814
Total Pages : 223 pages
Book Rating : 4.3/5 (19 download)
Download or read book Case Studies in e-Government 2.0 written by Imed Boughzala and published by Springer. This book was released on 2014-08-29 with total page 223 pages. Available in PDF, EPUB and Kindle. Book excerpt: The goal of this book is to provide a comprehensive, multi-dimensional approach to research and practice in e-government 2.0 implementation. Contributions from an international panel of experts apply a variety of methodological approaches and illustrative case studies to present state-of-the-art analysis and perspectives. Around the world, governments are employing technological advancements to revolutionize their ways of working, resulting in changing relationships among public organizations and their constituents. Important enablers are new uses of information and knowledge-sharing technologies that emerged with the advent of the Web 2.0 paradigm; initially used in the private arena, such user-friendly, participatory, intuitive and flexible Web 2.0 technologies (e.g., blogs, Wikis, RSS, social networking platforms, folksonomy, podcasting, mashups, virtual worlds, open linked data, etc.) are increasingly disseminated within the professional sphere, regardless of organization type or field of activities. Current e-government environments have undergone considerable transformations in an attempt to satisfy the incessant demand for more advanced e-service delivery, better access to information and more efficient government management. Looking to the future, the emergence of Web 2.0, the rise of social networks and the wider dissemination of data and information are expected to generate many benefits, such as a better match between public services and citizens' expectations, greater adoption of online services by citizens and better control of costs and prevention of delays in the implementation of new services. Governments around the world are building frameworks and proposals for e-government 2.0, in the hopes of improving participation, transparency and integration, while speeding up the pace of innovation through collaboration and consultation. This volume addresses a gap in the research literature, offering timely insights on the e-government 2.0 phenomenon and directions for future practice and policy.
Author : Dennis Anderson
Publisher : Springer
ISBN 13 : 1493933507
Total Pages : 120 pages
Book Rating : 4.4/5 (939 download)
Download or read book E-Government Strategy, ICT and Innovation for Citizen Engagement written by Dennis Anderson and published by Springer. This book was released on 2015-12-28 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book discusses three levels of e-government and national strategies to reach a citizen-centric participatory e-government, and examines how disruptive technologies help shape the future of e-government. The authors examine how e-government can facilitate a symbiotic relationship between the government and its citizens. ICTs aid this relationship and promote transparencies so that citizens can place greater trust in the activities of their government. If a government can manage resources more effectively by better understanding the needs of its citizens, it can create a sustainable environment for citizens. Having a national strategy on ICT in government and e-government can significantly reduce government waste, corruption, and inefficiency. Businesses, CIOs and CTOs in the public sector interested in meeting sustainability requirements will find this book useful.
Author : Peter Hernon
Publisher : Scarecrow Press
ISBN 13 : 9780810853577
Total Pages : 428 pages
Book Rating : 4.8/5 (535 download)
Download or read book Comparative Perspectives on E-government written by Peter Hernon and published by Scarecrow Press. This book was released on 2006 with total page 428 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the 1990s, many governments began to use information and communications technologies, especially Internet applications, to improve the efficiency and economy of government operations and to provide their citizens, the business community, and government officials with information and services. The goal of e-government is to become entrenched in the everyday lives of these people so that they become reliant on Internet access to government. Comparative Perspectives on E-government draws upon the expertise of its contributors, who have conducted research and policy analyses related to government information policy and e-government, and who have published previously in these areas. The focus of coverage is on five countries (Australia, Canada, New Zealand, the United Kingdom, and the United States) and topical issues such as the digital divide, the balance between access and security in the aftermath of 9-11, trust in government, the citizen's perspective on e-government, and the evaluation of government Web sites. The book addresses the need to understand the phenomenon of e-government better_its development, mission and goals, success in achieving those goals, and future plans_extending an inquiry to both developed and developing countries. An additional need for detailed cross-country analyses and comparisons, introduced here, is also addressed.
Author : Albert Meijer
Publisher : IOS Press
ISBN 13 : 1586039733
Total Pages : 288 pages
Book Rating : 4.5/5 (86 download)
Download or read book ICTs, Citizens and Governance written by Albert Meijer and published by IOS Press. This book was released on 2009 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: ICTs, Citizens and Governance: After the Hype! aims to help researchers and practitioners to understand hypes about ICT and government without becoming cynical. Hypes can be functional in triggering processes of change, but one should be able to distinguish a 'trigger' from a realistic set of expectations. This book combines an analysis of the discourse (in terms of hypes) with an analysis of practices (in terms of stable routines and relational patterns). The relation between the discourse and resulting changing is complex, situational and interpretable in multiple ways but certainly merits our attention.
Author : Anttiroiko, Ari-Veikko
Publisher : IGI Global
ISBN 13 : 1599049481
Total Pages : 4780 pages
Book Rating : 4.5/5 (99 download)
Download or read book Electronic Government: Concepts, Methodologies, Tools, and Applications written by Anttiroiko, Ari-Veikko and published by IGI Global. This book was released on 2008-03-31 with total page 4780 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides research on e-government and its implications within the global context. Covers topics such as digital government, electronic justice, government-to-government, information policy, and cyber-infrastructure research and methodologies.
Author : Gil-Garcia, J. Ramon
Publisher : IGI Global
ISBN 13 : 1466640596
Total Pages : 424 pages
Book Rating : 4.4/5 (666 download)
Download or read book E-Government Success Factors and Measures: Theories, Concepts, and Methodologies written by Gil-Garcia, J. Ramon and published by IGI Global. This book was released on 2013-05-31 with total page 424 pages. Available in PDF, EPUB and Kindle. Book excerpt: As governments around the world seek new and more effective methods of organizing their administrations, electronic government plays an increasingly more important role in governmental success. However, due to hindrances in financial and communication resources, these advantages are often overlooked. E-Government Success Factors and Measures: Theories, Concepts, and Methodologies investigates successful e-government initiatives in a modern technological environment, exploring both benefits and challenges due to various technical, organizational, social, and contextual factors. The book provides academics and professionals with concepts, theories, and current research in the arena of e-government, enabling readers to develop a broader understanding of the measures inherent in successful e-governments on a global scale. This book is part of the Advances in Electronic Government, Digital Divide, and Regional Development series collection.
Author : Sahu, Ganesh P.
Publisher : IGI Global
ISBN 13 : 1605667145
Total Pages : 358 pages
Book Rating : 4.6/5 (56 download)
Download or read book E-Government Development and Diffusion: Inhibitors and Facilitators of Digital Democracy written by Sahu, Ganesh P. and published by IGI Global. This book was released on 2009-05-31 with total page 358 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book provides a comprehensive, integrative, and global assessment of the e-government evolution in terms of real-life success and failure cases"--Provided by publisher.
Author : John F. Affisco
Publisher : Emerald Group Publishing
ISBN 13 : 1845449002
Total Pages : 124 pages
Book Rating : 4.8/5 (454 download)
Download or read book E-Government written by John F. Affisco and published by Emerald Group Publishing. This book was released on 2006 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt: Electronic government (e-government) involves providing service to citizens, businesses, and government agencies electronically. The scope of this e-book on e-government is to provide an insight to research that is being undertaken in the e-government area. After a vigorous review process, we have selected nine papers and one expert opinion. The selected articles provide an in-depth understanding of critical issues involved in e-government.
Author : Huang, Wayne
Publisher : IGI Global
ISBN 13 : 1591403502
Total Pages : 464 pages
Book Rating : 4.5/5 (914 download)
Download or read book Electronic Government Strategies and Implementation written by Huang, Wayne and published by IGI Global. This book was released on 2004-09-30 with total page 464 pages. Available in PDF, EPUB and Kindle. Book excerpt: Digital government is a new frontier of the development of electronic commerce. Electronic Government Strategies and Implementation is a timely piece to address the issues involved in strategically implementing digital government, covering the various aspects of digital government strategic issues and implementations from the perspectives of both developed and developing countries. This book combines e-government implementation experiences from both developed and developing countries, and is useful to researchers and practitioners in the area as well as instructors teaching courses related to digital government and/or electronic commerce.
Author : Viktor Mayer-Schönberger
Publisher : MIT Press
ISBN 13 : 0262134837
Total Pages : 329 pages
Book Rating : 4.2/5 (621 download)
Download or read book Governance and Information Technology written by Viktor Mayer-Schönberger and published by MIT Press. This book was released on 2007 with total page 329 pages. Available in PDF, EPUB and Kindle. Book excerpt: Experts discuss moving beyond the notion of electronic government and its focus on technology and efficiency to a broader concept of "information government" that incorporates the role of information flows within government, between government and citizens, and among citizens themselves.
Author : Kelvin J. Bwalya
Publisher : Walter de Gruyter GmbH & Co KG
ISBN 13 : 311039605X
Total Pages : 296 pages
Book Rating : 4.1/5 (13 download)
Download or read book E-Government written by Kelvin J. Bwalya and published by Walter de Gruyter GmbH & Co KG. This book was released on 2014-09-12 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: E-Government is a hot topic. The integration of Information and Communication Technologies into public service delivery worldwide offers a number of promising opportunities. This text refers in particular to the benefits derived from ubiquitous access to and delivery of government services to citizens, business partners and employees. This book analyses the fundamental technical and non-technical concepts that are essential for successful implementation of e-Government in diverse environments, especially in developing countries. This book is an indispensable resource for both e-Government practitioners and researchers in that it brings to the fore scholarly scrutiny, scientific debate, and best practice in e-Government. The author has a background in computer and information science and accentuates the multi-disciplinary nature of the issues surrounding e-Government.
Author : Timothy Leonard Turner
Publisher :
ISBN 13 :
Total Pages : 602 pages
Book Rating : 4.:/5 (819 download)
Download or read book The Roles of Citizens in Electronic Government written by Timothy Leonard Turner and published by . This book was released on 2011 with total page 602 pages. Available in PDF, EPUB and Kindle. Book excerpt: This thesis adopts a design science approach to formulate a framework of rules from a novel market segmentation view of the constituents of electronic government within which principles of electronic government service design can be structured. The intent of the framework is to guide the design of electronic government services to better meet the expectations of constituents as they interact with government in various roles. The alignment of service design with constituent expectations is proposed to increase the rate of adoption of electronic government services. Electronic government has been established in Australian government operations since the early 1990s. At the same time, Australians have demonstrated a propensity to adopt new media for communications having very high penetration of internet connection and mobile telephone use. Yet the adoption of electronic government services lags behind the use of the Internet for equivalent commercial activities. Consequently, the benefits to both constituents and government of electronic government are not being fully realised. The contention of this thesis is that electronic government services do not make sufficient account of the expectations of constituents when the services are designed and deployed. A design science approach is adopted to create a framework that will guide electronic service design. Design science is adopted because the thesis proposes to create guidance on how 'things should be' rather than exploring 'how things are'. The framework proposed is developed from a suggestion by Henry Mintzberg about key roles of constituents in government. That suggestion is operationalised with reference to the marketing literature on segmentation and through investigation of the nature of government interactions with constituents. Rules are developed to guide the identification of which market segmentation any government service addresses through consideration of its salient characteristics. The segmentation rules are tested and refined using financial transaction data from actual electronic government services. The framework is then demonstrated through application on some example government services and through its power to augment existing models of electronic government adoption drivers. Throughout the thesis, specific design principles are nominated. The limitations of the framework are noted and future research, particularly suggestions for further empirical verification, are nominated.
Author : Gregory G. Curtin
Publisher : Routledge
ISBN 13 : 1135023891
Total Pages : 263 pages
Book Rating : 4.1/5 (35 download)
Download or read book The World Of E-Government written by Gregory G. Curtin and published by Routledge. This book was released on 2013-04-15 with total page 263 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explore the latest groundbreaking e-government insider information! The World of E-Government investigates how electronic communication is helping to revolutionize democracies across the globe. Using case studies, cutting-edge research, and commentary from some of the field’s foremost researchers, practitioners, and industry leaders, this first-of-its-kind volume explores the enormous future potential of e-government as it links all world citizens locally, regionally, nationally, and internationally. This pioneering text offers the experiences of many leading countries using electronic government, showing you what mistakes they made, the benefits they’ve reaped, and the impact of e-government to democracy, traditional government, and international commerce. Contributors to this timely book include some of the world’s leading practitioners in e-government—people who were actually involved in establishing and shaping the experiences of countries now ranked as leaders in e-government projects. These authorities reveal how their countries successfully implemented e-strategies to directly benefit their citizens. The World of E-Government details how electronic government is being used to govern and change the lives of citizens online in such areas of the world as: the United States Singapore Canada the European Union Australia New Zealand Germany This book will give you a better understanding of: how to best plan for citizen use of e-government how countries have avoided waste and unnecessary spending how e-government can move forward by using optimal planning and previous experiences what citizens expect of e-government in countries around the globe the realities, the latest initiatives, and the future of e-government in America, Europe, and elsewhere The World of E-Government is an essential book for all elected officials and their staffs, e-government practitioners, researchers, and information specialists to use in order to stay up-to-date with the growing needs of the general public. The advice offered in this text can help you improve service delivery, provide vital information to the public, and enhance public participation online. This volume contains useful bibliographies, additional readings, tables, and figures to further your career or research studies in public administration, government, political science, law, education, or information technology.
Author : Saqib Saeed
Publisher : Springer
ISBN 13 : 3319594427
Total Pages : 258 pages
Book Rating : 4.3/5 (195 download)
Download or read book User Centric E-Government written by Saqib Saeed and published by Springer. This book was released on 2017-09-17 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides user studies and theories related to user-centered technology design processes for e-government projects. The book mainly discusses inherent issues of technology design implications, user experiences, and guidelines for technology appropriation. Ethnographic studies focusing on real life examples will enable readers to understand the problems in an effective way. Furthermore, the theories and results will help researchers and practitioners to handle these challenges in an efficient way. E-Government is about harnessing the information revolution to improve the efficiency of government processes and the lives of citizens. It aims at a citizen centered approach to governance through effective use of the Internet and Information and Communication Technologies (ICTs). E-Government promotes transparency and effectiveness of a government’s processes as well as citizens’ participation (e-participation) in the affairs of the government. Whereas E-government projects are huge undertakings for government departments, a user-centric approach requires citizens’ participation in the design and delivery of e government services. In both these respects, there are huge challenges and governments require long term commitment as well as correct planning and availability of financial resources to address them. System design for e-governmental applications is inherently a complex process. In successful e-government projects, appropriately designed technology infrastructure plays a pivotal rule. The technology appropriation process requires that e-government technologies should be in line with the work practices of end users, so that successful usage of these technologies can be realized. E-governmental systems which fail to take into account such human factors result in failure and wasting huge amounts of public money as well as a loss of confidence of the public in such technological infrastructures. It is highly important that citizens are enabled to have access to the appropriate information technology, have knowledge and skills to use the available technology, and have the positive commitment to affect the governments’ strategies. So, enabling citizens to effectively participate is much more difficult. This book addresses these inherent challenges and available opportunities with respect to user-centric e-government.
