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Citizens Expectations
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Book Synopsis Experiments in Public Management Research by : Oliver James
Download or read book Experiments in Public Management Research written by Oliver James and published by Cambridge University Press. This book was released on 2017-07-27 with total page 549 pages. Available in PDF, EPUB and Kindle. Book excerpt: An overview of experimental research and methods in public management, and their impact on theory, research practices and substantive knowledge.
Book Synopsis Citizens as Partners Information, Consultation and Public Participation in Policy-Making by : OECD
Download or read book Citizens as Partners Information, Consultation and Public Participation in Policy-Making written by OECD and published by OECD Publishing. This book was released on 2001-10-11 with total page 253 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines a wide range of country experiences, offers examples of good practice, highlights innovative approaches and identifies promising tools (including new information technologies)for engaging citizens in policy making. It proposes a set of ten guiding principles.
Book Synopsis Inflation Expectations by : Peter J. N. Sinclair
Download or read book Inflation Expectations written by Peter J. N. Sinclair and published by Routledge. This book was released on 2009-12-16 with total page 402 pages. Available in PDF, EPUB and Kindle. Book excerpt: Inflation is regarded by the many as a menace that damages business and can only make life worse for households. Keeping it low depends critically on ensuring that firms and workers expect it to be low. So expectations of inflation are a key influence on national economic welfare. This collection pulls together a galaxy of world experts (including Roy Batchelor, Richard Curtin and Staffan Linden) on inflation expectations to debate different aspects of the issues involved. The main focus of the volume is on likely inflation developments. A number of factors have led practitioners and academic observers of monetary policy to place increasing emphasis recently on inflation expectations. One is the spread of inflation targeting, invented in New Zealand over 15 years ago, but now encompassing many important economies including Brazil, Canada, Israel and Great Britain. Even more significantly, the European Central Bank, the Bank of Japan and the United States Federal Bank are the leading members of another group of monetary institutions all considering or implementing moves in the same direction. A second is the large reduction in actual inflation that has been observed in most countries over the past decade or so. These considerations underscore the critical – and largely underrecognized - importance of inflation expectations. They emphasize the importance of the issues, and the great need for a volume that offers a clear, systematic treatment of them. This book, under the steely editorship of Peter Sinclair, should prove very important for policy makers and monetary economists alike.
Book Synopsis The Handbook of Public Sector Communication by : Vilma Luoma-aho
Download or read book The Handbook of Public Sector Communication written by Vilma Luoma-aho and published by John Wiley & Sons. This book was released on 2020-03-24 with total page 517 pages. Available in PDF, EPUB and Kindle. Book excerpt: A multidisciplinary collection on global public entity strategic communication Research into public sector communication investigates the interaction between public and governmental entities and citizens within their sphere of influence. Today’s public sector organizations are operating in environments where people receive their information from multiple sources. Although modern research demonstrates the immense impact public entities have on democracy and societal welfare, communication in this context is often overlooked. Public sector organizations need to develop “communicative intelligence” in balancing their institutional agendas and aims of public engagement. The Handbook of Public Sector Communication is the first comprehensive volume to explore the field. This timely, innovative volume examines the societal role, environment, goals, practices, and development of public sector strategic communication. International in scope, this handbook describes and analyzes the contexts, policies, issues, and questions that shape public sector communication. An interdisciplinary team of leading experts discusses diverse subjects of rising importance to public sector, government, and political communication. Topics include social exchange relationships, crisis communication, citizen expectations, measuring and evaluating media, diversity and inclusion, and more. Providing current research and global perspectives, this important resource: Addresses the questions public sector communicators face today Summarizes the current state of public sector communication worldwide Clarifies contemporary trends and practices including mediatization, citizen engagement, and change and expectation management Addresses global challenges and crises such as corruption and bureaucratic roadblocks Provides a framework for measuring communication effectiveness Requiring minimal prior knowledge of the field, The Handbook of Public Sector Communication is a valuable tool for academics, students, and practitioners in areas of public administration, public management, political communication, strategic and organizational communication, and related fields such as political science, sociology, marketing, journalism, and globalization studies.
Download or read book Citizen written by Claudia Rankine and published by Graywolf Press. This book was released on 2014-10-07 with total page 165 pages. Available in PDF, EPUB and Kindle. Book excerpt: * Finalist for the National Book Award in Poetry * * Winner of the National Book Critics Circle Award in Poetry * Finalist for the National Book Critics Circle Award in Criticism * Winner of the NAACP Image Award * Winner of the L.A. Times Book Prize * Winner of the PEN Open Book Award * ONE OF THE BEST BOOKS OF THE YEAR: The New Yorker, Boston Globe, The Atlantic, BuzzFeed, NPR. Los Angeles Times, Publishers Weekly, Slate, Time Out New York, Vulture, Refinery 29, and many more . . . A provocative meditation on race, Claudia Rankine's long-awaited follow up to her groundbreaking book Don't Let Me Be Lonely: An American Lyric. Claudia Rankine's bold new book recounts mounting racial aggressions in ongoing encounters in twenty-first-century daily life and in the media. Some of these encounters are slights, seeming slips of the tongue, and some are intentional offensives in the classroom, at the supermarket, at home, on the tennis court with Serena Williams and the soccer field with Zinedine Zidane, online, on TV-everywhere, all the time. The accumulative stresses come to bear on a person's ability to speak, perform, and stay alive. Our addressability is tied to the state of our belonging, Rankine argues, as are our assumptions and expectations of citizenship. In essay, image, and poetry, Citizen is a powerful testament to the individual and collective effects of racism in our contemporary, often named "post-race" society.
Book Synopsis ICTs, Citizens and Governance by : Albert Meijer
Download or read book ICTs, Citizens and Governance written by Albert Meijer and published by IOS Press. This book was released on 2009 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: ICTs, Citizens and Governance: After the Hype! aims to help researchers and practitioners to understand hypes about ICT and government without becoming cynical. Hypes can be functional in triggering processes of change, but one should be able to distinguish a 'trigger' from a realistic set of expectations. This book combines an analysis of the discourse (in terms of hypes) with an analysis of practices (in terms of stable routines and relational patterns). The relation between the discourse and resulting changing is complex, situational and interpretable in multiple ways but certainly merits our attention.
Book Synopsis Creating Citizen-Consumers by : John Clarke
Download or read book Creating Citizen-Consumers written by John Clarke and published by Pine Forge Press. This book was released on 2007-01-24 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: `This is an illuminating and topical study, which skilfully blends together theoretical and empirical analysis in search of the "citizen-consumer". It should become a key text for all with an interest in public service reform and the "choice" agenda, as well as consumerism and citizenship′ - Ruth Lister, Professor of Social Policy, University of Loughborough Political, popular and academic debates have swirled around the notion of the citizen as a consumer of public services, with public service reform increasingly geared towards a consumer society. This innovative book draws on original research with those people in the front-line of the reforms - staff, managers and users of public services - to explore their responses to this turn to consumerism. Creating Citizen-Consumers explores a range of theoretical, political, policy and practice issues that arise in the shift towards consumerism. It draws on recent controversies about choice to examine the tensions of modernising public services to meet the demands of a consumer society. The book offers a fresh and challenging understanding of the relationships between people and services, and argues for a model based on interdependence, respect and partnership rather than choice. This original book makes a distinctive contribution to debates about the future of public services. It will be of interest to those studying social policy, cultural studies, public administration and management across the social sciences, as well as for those working in public services. John Clarke is a Professor of Social Policy at the Open University. Janet Newman is a Professor of Social Policy at the Open University. Nick Smith is a Research Officer in the Personal Social Services Research Unit at the University of Kent. Elizabeth Vidler is a Project Officer in the Faculty of Social Sciences at the Open University. Louise Westmarland is a Lecturer in Criminology at the Open University.
Book Synopsis Software Services for e-World by : Wojciech Cellary
Download or read book Software Services for e-World written by Wojciech Cellary and published by Springer. This book was released on 2010-10-12 with total page 319 pages. Available in PDF, EPUB and Kindle. Book excerpt: th I3E 2010 marked the 10 anniversary of the IFIP Conference on e-Business, e- Services, and e-Society, continuing a tradition that was invented in 1998 during the International Conference on Trends in Electronic Commerce, TrEC 1998, in Hamburg (Germany). Three years later the inaugural I3E 2001 conference was held in Zurich (Switzerland). Since then I3E has made its journey through the world: 2002 Lisbon (Portugal), 2003 Sao Paulo (Brazil), 2004 Toulouse (France), 2005 Poznan (Poland), 2006 Turku (Finland), 2007 Wuhan (China), 2008 Tokyo (Japan), and 2009 Nancy (France). I3E 2010 took place in Buenos Aires (Argentina) November 3–5, 2010. Known as “The Pearl” of South America, Buenos Aires is a cosmopolitan, colorful, and vibrant city, surprising its visitors with a vast variety of cultural and artistic performances, European architecture, and the passion for tango, coffee places, and football disc- sions. A cultural reference in Latin America, the city hosts 140 museums, 300 theaters, and 27 public libraries including the National Library. It is also the main educational center in Argentina and home of renowned universities including the U- versity of Buenos Aires, created in 1821. Besides location, the timing of I3E 2010 is th also significant––it coincided with the 200 anniversary celebration of the first local government in Argentina.
Book Synopsis The Euro: Consequences for the Consumer and the Citizen by : Thierry Vissol
Download or read book The Euro: Consequences for the Consumer and the Citizen written by Thierry Vissol and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: "EURO". The name of the single currency for the European Union has not been chosen casually by the Heads of State and Government during the Madrid Council of December 1995. After tough discus sions, it has been unanimously accepted. The intention was to recall to every single citizen that this new money would be his money, that it would be the expression of the new European environment carefully built since the "fifties" to avoid any return to war and barbarism in Europe. Confidence and positive expectations for a better future put in the European construction have thus been clearly linked to the confidence in the new European currency and vice-versa. Euro notes and coins will be the first expression, clear, material and universal (for any European citizen being young or old, rich or poor, but also for the rest of the world) of a European identity alongside the national one. Obviously, it is of the outmost importance that the change over to the euro, be as smooth and as citizen-friendly as possible.
Book Synopsis Public Sector Communication by : María José Canel
Download or read book Public Sector Communication written by María José Canel and published by John Wiley & Sons. This book was released on 2018-07-31 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt: A comprehensive guide to future-proofing public sector communication and increasing citizen satisfaction How to communicate with the citizens of the future? Why does public sector communication often fail? Public Sector Communication combines practical examples from around the world with the latest theoretical insights to show how communication can help bridge gaps that exist between public sector organizations and the individual citizens they serve. The authors—two experts in the field with experience from the public sector—explain how public entities, be they cities, governments, foundations, agencies, authorities, municipalities, regulators, military, or government monopolies and state owned businesses can build their intangible assets to future-proof themselves in a volatile environment. The book examines how the recent digitalization has increased citizen expectations and why one-way communication leaves public sector organizations fragile. To explain how to make public sector communication antifragile, the authors map contributions from a wide variety of fields combined with illustrative examples from around the world. The authors propose a research-based framework of different intangible assets that can directly improve communication in the public sector. This important resource: Helps explain the sector-specific conditions and why communication is often challenging in the public sector Summarizes all relevant literature on the topic across disciplines and includes the most popular management ideals of the recent decades Explores how public sector organizations can increase citizen satisfaction with effective communication Presents new approaches to both the study and practice of communication in the public sector Provides international examples of successful public sector communication Offers realistic guides to building intangible assets in practice Written for advanced undergraduate and graduate students, as well as public managers and leaders, Public Sector Communication offers an illustrative, research-based guide to improving communication and engaging citizens of today and the future.
Book Synopsis Great Theatre by : Herbert F. Weisberg
Download or read book Great Theatre written by Herbert F. Weisberg and published by Cambridge University Press. This book was released on 1998-05-13 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 104th Congress, the first in four decades to be Republican-controlled, may prove to have ushered in an era of party dominance by congressional Republicans, or to be a transitory aberration. Either way, the 104th is a watershed in congressional history. Using the theatre metaphor to characterize the actions of Congress and to help make the institution more understandable, Congressional life and behaviour is dissected and placed in the broader context of changes in Congress in the 1990s. The contributors evaluate the way members of Congress play to the media and the larger audience, the electorate; analyze leadership roles in a cast of 535 'leading players'; evaluate the committee systems as 'little theatre'; and analyze relations among the various branches of government. Herbert Weisberg and Samuel Patterson conclude the presentation by reminding us that in Congress, 'the play's the thing'.
Book Synopsis Health Care, Entitlement, and Citizenship by : Candace Johnson Redden
Download or read book Health Care, Entitlement, and Citizenship written by Candace Johnson Redden and published by University of Toronto Press. This book was released on 2002-01-01 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: Redden examines the theoretical dimensions of citizenship and rights in Canada as they intersect with health care politics, and offers answers to questions concerning the right to health care and the equitable distribution of health care resources.
Book Synopsis Citizen Perspectives on Community Policing by : Brian N. Williams
Download or read book Citizen Perspectives on Community Policing written by Brian N. Williams and published by SUNY Press. This book was released on 1998-02-13 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: A qualitative, non-experimental research design with focus-group interviewing is used to collect, explore, and examine the perceptions and attitudes of East Athens residents and community policing officers. The focus-group technique enables the researchers to gather in-depth data on the expectations of these inner-city residents and the implications for public administrations serving this community.
Download or read book Higher Expectations written by Derek Bok and published by Princeton University Press. This book was released on 2020-08-25 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: How our colleges and universities can respond to the changing hopes and needs of society In recent decades, cognitive psychologists have cast new light on human development and given colleges new possibilities for helping students acquire skills and qualities that will enhance their lives and increase their contributions to society. In this landmark book, Derek Bok explores how colleges can reap the benefits of these discoveries and create a more robust undergraduate curriculum for the twenty-first century. Prior to this century, most psychologists thought that creativity, empathy, resilience, conscientiousness, and most personality traits were largely fixed by early childhood. What researchers have now discovered is that virtually all of these qualities continue to change through early adulthood and often well beyond. Such findings suggest that educators may be able to do much more than was previously thought possible to teach students to develop these important characteristics and thereby enable them to flourish in later life. How prepared are educators to cultivate these qualities of mind and behavior? What do they need to learn to capitalize on the possibilities? Will college faculties embrace these opportunities and make the necessary changes in their curricula and teaching methods? What can be done to hasten the process of innovation and application? In providing answers to these questions, Bok identifies the hurdles to institutional change, proposes sensible reforms, and demonstrates how our colleges can help students lead more successful, productive, and meaningful lives.
Book Synopsis Police Behavior, Hiring, and Crime Fighting by : John A. Eterno
Download or read book Police Behavior, Hiring, and Crime Fighting written by John A. Eterno and published by Routledge. This book was released on 2021-09-27 with total page 409 pages. Available in PDF, EPUB and Kindle. Book excerpt: This edited collection by internationally recognized authors provides essays on police behavior in the categories of police administration, police operations, and combating specific crimes. Individual chapters strike at critical issues for police today, such as maintaining the well-being of officers, handling stress, hiring practices, child sexual exploitation, gunrunning, crime prevention strategies, police legitimacy, and much more. Understanding how police are hired and behave is a way of understanding different governments around the world. The book will cover the practices of countries as diverse as China, Germany, India, Japan, Turkey, South Africa, the United States, and others. Readers will be exposed to aspects of police that are rarely, if ever, explored. The book is intended for a wide range of audiences, including law enforcement and community leaders and students of criminal justice.
Author :Chief Editor- Biplab Auddya, Editor- Dr. Narsingh Pimparne, Laila Subba, Natasha Lama, Dr. Nehal Ahmad Ansari, Dr. Dharmasoth Rama Devi Publisher :The Hill Publication ISBN 13 :8196477694 Total Pages :84 pages Book Rating :4.1/5 (964 download)
Book Synopsis Research in Multidisciplinary Subjects (Volume-10) by : Chief Editor- Biplab Auddya, Editor- Dr. Narsingh Pimparne, Laila Subba, Natasha Lama, Dr. Nehal Ahmad Ansari, Dr. Dharmasoth Rama Devi
Download or read book Research in Multidisciplinary Subjects (Volume-10) written by Chief Editor- Biplab Auddya, Editor- Dr. Narsingh Pimparne, Laila Subba, Natasha Lama, Dr. Nehal Ahmad Ansari, Dr. Dharmasoth Rama Devi and published by The Hill Publication. This book was released on 2023-11-28 with total page 84 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Democracy Administered by : Anthony Michael Bertelli
Download or read book Democracy Administered written by Anthony Michael Bertelli and published by Cambridge University Press. This book was released on 2021-09-09 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: How does representative government function when public administration can reshape democracy? The traditional narrative of public administration balances the accountability of managers, a problem of control, with the need for effective administration, a problem of capability. The discretion modern governments give to administrators allows them to make tradeoffs among democratic values. This book challenges the traditional view with its argument that the democratic values of administration should complement the democratic values of the representative government within which they operate. Control, capability and value reinforcement can render public administration into democracy administered. This book offers a novel framework for empirically and normatively understanding how democratic values have, and should be, reinforced by public administration. Bertelli's theoretical framework provides a guide for managers and reformers alike to chart a path toward democracy administered.
