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Chief Process Officer A Complete Guide 2019 Edition
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Book Synopsis The Chief Information Officer's Body of Knowledge by : Dean Lane
Download or read book The Chief Information Officer's Body of Knowledge written by Dean Lane and published by John Wiley & Sons. This book was released on 2011-09-13 with total page 342 pages. Available in PDF, EPUB and Kindle. Book excerpt: Down to earth, real answers on how to manage technology—from renowned IT leaders Filled with over thirty contributions from practitioners who handle both the day-to-day and longer term challenges that Information Technology (IT) departments and their parent businesses face, this hands-on, practical IT desk reference is written in lay terms for business people and IT personnel alike. Without jargon and lofty theories, this resource will help you assist your organization in addressing project risks in a global and interconnected world. Provides guidance on how business people and IT can work together to maximize business value Insights from more than thirty leading IT experts Commonsense, rational solutions for issues such as managing outsourcing relationships and operating IT as a business Offering solutions for many of the problems CIOs face, this unique book addresses the Chief Information Officer's role in managing and running IT as a business, so the IT department may become a full strategic partner in the organization's crucial decisions.
Book Synopsis The Process Improvement Handbook: A Blueprint for Managing Change and Increasing Organizational Performance by : Tristan Boutros
Download or read book The Process Improvement Handbook: A Blueprint for Managing Change and Increasing Organizational Performance written by Tristan Boutros and published by McGraw Hill Professional. This book was released on 2013-10-13 with total page 412 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Definitive Guide to Process Improvement & Operational Excellence. This complete body of knowledge for process improvement professionals provides an easy-to-understand foundation for process maturity capability in any company. Gold Medal Winner of the 2015 Axiom Book Award for best business theory book! The Process Improvement Handbook: A Blueprint for Managing Change and Increasing Organizational Performance introduces an all-encompassing body of knowledge for anyone looking to improve their operating environment. It presents a practical way to build and improve processes, and can assist professionals whether they are learning the basics of Process Improvement, planning their first improvement project, or evangelizing process oriented thinking throughout their organization. All of the concepts explained in this book encapsulate everything needed to enable process excellence from start to finish, saving time, conserving resources, and accomplishing more in a competitive timeframe. These practical insights will make you more effective in any Process Improvement role: from contributor, stakeholder, executive, team member, department, business division, supplier, and customer. Highlights include: A comprehensive framework that outlines the methods, tools, and competencies used to create sustainable Process Improvement efforts An industry-leading architecture approach for building organizational processes - Process-Oriented Architecture (POA) Demonstrating the importance of end-to-end process improvement, and the pitfalls of individual and isolated improvement methods Capitalizing on practical agility principles to deliver faster results Sample learning materials such as instructions for getting started, practical guides, real-world case studies, and templates available in the book and on an affiliated website A self-sufficient reference guide that all employees can easily use or self-train with A common vocabulary within the Process Improvement profession for discussing, writing, and applying Process Improvement concepts A robust tool for educating or training organizations and professionals Includes a Foreword from Dr. H. James Harrington, prolific author of over 35 Process Improvement books and winner of numerous quality awards including ASQ's Distinguished Service Medal.
Book Synopsis The Chief Data Officer Handbook for Data Governance by : Sunil Soares
Download or read book The Chief Data Officer Handbook for Data Governance written by Sunil Soares and published by MC Press. This book was released on 2015-04-15 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical guide for today's chief data officers to define and manage data governance programs The relatively new role of chief data officer (CDO) has been created to address the issue of managing a company's data as a strategic asset, but the problem is that there is no universally accepted "playbook" for this role. Magnifying the challenge is the rapidly increasing volume and complexity of data, as well as regulatory compliance as it relates to data. In this book, Sunil Soares provides a practical guide for today's chief data officers to manage data as an asset while delivering the trusted data required to power business initiatives, from the tactical to the transformative. The guide describes the relationship between the CDO and the data governance team, whose task is the formulation of policy to optimize, secure, and leverage information as an enterprise asset by aligning the objectives of multiple functions. Soares provides unique insight into the role of the CDO and presents a blueprint for implementing data governance successfully within the context of the position. With practical advice CDOs need, this book helps establish new data governance practices or mature existing practices.
Book Synopsis Fundamentals of Business Process Management by : Marlon Dumas
Download or read book Fundamentals of Business Process Management written by Marlon Dumas and published by Springer. This book was released on 2018-03-23 with total page 546 pages. Available in PDF, EPUB and Kindle. Book excerpt: This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide. In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 230 exercises – many with solutions – and numerous suggestions for further reading. This second edition includes extended and completely revised chapters on process identification, process discovery, qualitative process analysis, process redesign, process automation and process monitoring. A new chapter on BPM as an enterprise capability has been added, which expands the scope of the book to encompass topics such as the strategic alignment and governance of BPM initiatives. The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website.
Book Synopsis Business Process Management by : John Jeston
Download or read book Business Process Management written by John Jeston and published by Routledge. This book was released on 2014-01-21 with total page 689 pages. Available in PDF, EPUB and Kindle. Book excerpt: This textbook provides organisational leadership with an understanding of business process management and its benefits to an organisation. It provides a practical framework, complete with a set of tools and techniques, to successfully implement business process management projects.
Download or read book Data Governance written by John Ladley and published by Academic Press. This book was released on 2019-11-08 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing data continues to grow as a necessity for modern organizations. There are seemingly infinite opportunities for organic growth, reduction of costs, and creation of new products and services. It has become apparent that none of these opportunities can happen smoothly without data governance. The cost of exponential data growth and privacy / security concerns are becoming burdensome. Organizations will encounter unexpected consequences in new sources of risk. The solution to these challenges is also data governance; ensuring balance between risk and opportunity. Data Governance, Second Edition, is for any executive, manager or data professional who needs to understand or implement a data governance program. It is required to ensure consistent, accurate and reliable data across their organization. This book offers an overview of why data governance is needed, how to design, initiate, and execute a program and how to keep the program sustainable. This valuable resource provides comprehensive guidance to beginning professionals, managers or analysts looking to improve their processes, and advanced students in Data Management and related courses. With the provided framework and case studies all professionals in the data governance field will gain key insights into launching successful and money-saving data governance program. - Incorporates industry changes, lessons learned and new approaches - Explores various ways in which data analysts and managers can ensure consistent, accurate and reliable data across their organizations - Includes new case studies which detail real-world situations - Explores all of the capabilities an organization must adopt to become data driven - Provides guidance on various approaches to data governance, to determine whether an organization should be low profile, central controlled, agile, or traditional - Provides guidance on using technology and separating vendor hype from sincere delivery of necessary capabilities - Offers readers insights into how their organizations can improve the value of their data, through data quality, data strategy and data literacy - Provides up to 75% brand-new content compared to the first edition
Book Synopsis Masterclass Enterprise Architecture Management by : Jürgen Jung
Download or read book Masterclass Enterprise Architecture Management written by Jürgen Jung and published by Springer Nature. This book was released on 2021-09-06 with total page 223 pages. Available in PDF, EPUB and Kindle. Book excerpt: This textbook provides a hands-on introduction to enterprise architecture management. It guides the reader through the applications of methods and tools to typical business problems by presenting enterprise architecture frameworks and by sharing experiences from industry. The structure of the book represents the typical stages of the journey of an enterprise architect. Chapter 1 addresses the central question of what to achieve with the introduction of an enterprise architecture. Chapter 2 then introduces concepts and visualizations for business architecture that help with understanding the business. In chapter 3 the development of an application architecture is outlined, which provides transparency on information systems and their business context. Next, chapter 4 presents visual tools to analyze, improve and eventually optimize the application landscape. Chapter 5 discusses both traditional organizational as well as collaborative approaches to enterprise architecture management. Eventually, several established enterprise architecture frameworks like TOGAF, Zachmann, ArchiMate, and IAF are described in chapter 6. The book concludes with a summary and an outlook on future research potential in chapter 7. Based on their experiences through several years of teaching, the authors introduce students step-by-step to enterprise architecture development and management. Their book is intended as a guide for master classes at universities and includes lots of exercises and references for further reading.
Book Synopsis Business Process Management by : Thomas Hildebrandt
Download or read book Business Process Management written by Thomas Hildebrandt and published by Springer Nature. This book was released on 2019-08-23 with total page 451 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the proceedings of the 17th International Conference on Business Process Management, BPM 2019, held in Vienna, Austria, in September 2019. The 23 full and 4 tutorial short papers included in this volume were carefully reviewed and selected from 115 submissions. The papers were organized in topical sections named: foundations; engineering; and management.
Book Synopsis The Changing C-Suite by : José Luis Alvarez
Download or read book The Changing C-Suite written by José Luis Alvarez and published by Oxford University Press. This book was released on 2022 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book is about changing corporate power structures. We examine the evolving ways in which power at the apex of complex organizations is structured through roles and relationships in anticipation of and in response to diverse contingencies and interests. Our focus is the changing C-suite, a term denoting the most important senior executives in an organization, characterized by the proliferation of and variation in new Chief X Officer (CXO) roles, where 'X' stands for a specific domain, such as sustainability, communication, digital, human resources, finance, etc. By exploring the emergence and evolution of these CXO roles, we seek to understand these elites' new command posts, sources of expertise and identity, competition and collaboration, and ways of getting things done-what we call their 'style'-thereby extending the political perspective of organizations, which has largely overlooked the changing structure and dynamics underlying executive power and actions. It is in moments of structural transformation, such as the ongoing incorporation of a plethora of new CXO roles on executive committees, that the political model of organizations is better revealed and assessed. The book develops a theoretical account, combined with a rich empirical illustration, of the C-suite's transformation over the last two decades: its magnitude and meaning, its co-construction by different interests, and its potential significance for corporate control. As C-suite incumbents have more leeway to construct their roles than managers at any other organizational layer, special attention is placed on their social and political action styles"--
Book Synopsis Chief Joy Officer by : Richard Sheridan
Download or read book Chief Joy Officer written by Richard Sheridan and published by Penguin. This book was released on 2018-12-04 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: A 2018 Nautilus Book Award Winner for Business and Leadership! The founder of Menlo Innovations and author of the business culture cult classic Joy, Inc offers an inspirational guide to leaders seeking joy in the challenge of leading others. Rich Sheridan's Joy, Inc. told the story of how his tiny software company in Ann Arbor, Michigan achieved success and renown by embracing offbeat culture and human-centered values. In Chief Joy Officer, he turns his attention from culture to leadership, and draws on his experience running Menlo and consulting elsewhere to offer a wise, provocative guide on how anyone can build leadership capacity for joy within their own organization. Chief Joy Officer offers sage, hard-won advice to any manager or leader who yearns to make more of an impact on the lives of others, including: * Self-understanding is the cornerstone for every virtue of leadership: authenticity, trust, humility, and optimism. * Good leaders make more leaders: Learn to judge your performance not on whether people are doing what they're told, but whether they're developing independent leadership capacity. * Influencing up is just as important is influencing down: how to encourage different thinking in those above you in your organizations. Filled with colorful anecdotes from Sheridan's personal journey and wisdom from many leadership mentors, Chief Joy Officer offers an approachable, down-to-earth philosophy and practice that will help even the most disillusioned of middle managers bring a renewed sense of purpose to their work building others.
Author :American Bar Association. House of Delegates Publisher :American Bar Association ISBN 13 :9781590318737 Total Pages :216 pages Book Rating :4.3/5 (187 download)
Book Synopsis Model Rules of Professional Conduct by : American Bar Association. House of Delegates
Download or read book Model Rules of Professional Conduct written by American Bar Association. House of Delegates and published by American Bar Association. This book was released on 2007 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Model Rules of Professional Conduct provides an up-to-date resource for information on legal ethics. Federal, state and local courts in all jurisdictions look to the Rules for guidance in solving lawyer malpractice cases, disciplinary actions, disqualification issues, sanctions questions and much more. In this volume, black-letter Rules of Professional Conduct are followed by numbered Comments that explain each Rule's purpose and provide suggestions for its practical application. The Rules will help you identify proper conduct in a variety of given situations, review those instances where discretionary action is possible, and define the nature of the relationship between you and your clients, colleagues and the courts.
Book Synopsis Fire Officer's Handbook of Tactics by : John Norman
Download or read book Fire Officer's Handbook of Tactics written by John Norman and published by Fire Engineering Books. This book was released on 2012 with total page 654 pages. Available in PDF, EPUB and Kindle. Book excerpt: John Norman has updated his best-selling book, a guide for the firefighter and fire officer who, having learned the basic mechanics of the trade, are looking for specific methods for handling specific situations. In this new fourth edition, readers will find a new chapter on lightweight construction, a new chapter on electrical fires and emergencies, updates to many chapters including such topics as wind-driven fires, and many new illustrations.
Book Synopsis Handbook of Urban Educational Leadership by : Rene O. Guillaume
Download or read book Handbook of Urban Educational Leadership written by Rene O. Guillaume and published by Rowman & Littlefield. This book was released on 2021-10-15 with total page 497 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is the second edition of the highly successful Handbook of Urban Educational Leadership. This book examines the uniqueness of the urban school and those in leadership roles that affect urban students and schools. It examines community, district, school, and teacher leadership influencing urban schools. This edition examines conceptualizations of urban ecologies as well as other critical geographies and how these shape understandings in educational contexts. Contributions for this edition focused on areas that examined social, technological, international and other processes with intersections of issues of race, class, and gender, power, politics, and capital and how they influence urban educational leadership. We also included place and space-based theories and discourses that influence urban realities, which include (but were not limited to): networks, assemblages, safe/brave space, placemaking, flow, thirdspace, homeplace, and urbanormativity.
Book Synopsis Complete Guide for MAT and other MBA Entrance Exams 4th Edition by : Disha Experts
Download or read book Complete Guide for MAT and other MBA Entrance Exams 4th Edition written by Disha Experts and published by Disha Publications. This book was released on 2019-07-02 with total page 933 pages. Available in PDF, EPUB and Kindle. Book excerpt: The thoroughly updated 4th Edition of the “Complete Guide for MAT and other MBA entrance exams” is specially designed for MBA entrance exam. The USP of the book lies in its coverage of syllabus, exhaustive theory, techniques to master problem solving and Fully Solved exercises. 1. The book contains Comprehensive Sections on : • Mathematical Skills • English Language • Data Analysis & Sufficiency • Intelligence and Critical Reasoning • Indian and Global Environment 2. The book provides detailed theory along with exhaustive question bank in the form of exercise at the end of each chapter. The solutions have been provided to each and every question. 3. The Indian and Global Environment has been thoroughly revised and updated with latest current affairs inluding business questions as well. The exercises has also been updated with latest questions. 4. The book contains a lot of past MAT questions asked in the previous years. To summarize, the book is aimed to serve as one stop solution for all major MBA Entrance Exams - CMAT, NMAT, SNAP, MH-CET, IRMA, ATMA, ICET, etc.
Book Synopsis Business Process Change by : Paul Harmon
Download or read book Business Process Change written by Paul Harmon and published by Morgan Kaufmann. This book was released on 2019-02-28 with total page 536 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business Process Change: A Business Process Management Guide for Managers and Process Professionals, Fourth Edition, provides a balanced view of the field of business process change. Bestselling author and renowned expert in the field Paul Harmon offers concepts, methods, cases for all aspects, and phases of successful business process improvement. Students and professionals alike will benefit from the comprehensive coverage and customizable, integrated approach to broad business process management that focuses on improving efficiency and productivity. In this updated Edition, particular attention is paid to the impact of disruptive technology on business and the need for agile transformation. - Covers Business Process Management Systems and the integration of process redesign and Six Sigma - Explores how different process elements fit together, including the human aspects of process redesign - Presents best-practice methodologies that can be applied and tailored to an organization's specific needs - Offers invaluable, detailed case studies demonstrating how these key methods are implemented
Book Synopsis Chief Customer Officer 2.0 by : Jeanne Bliss
Download or read book Chief Customer Officer 2.0 written by Jeanne Bliss and published by John Wiley & Sons. This book was released on 2015-06-15 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Customer Experience Roadmap to Transform Your Business and Culture Chief Customer Officer 2.0 will give you a proven framework that has launched and advanced the customer experience transformation in businesses in every vertical around the world. And it will take years off your learning curve. Written by Jeanne Bliss, worldwide authority on customer experience, and preeminent thought leader on the role of the Customer Leadership Executive (such as Chief Customer Officer, Vice President of Customer Experience, etc.) this book follows the five-competency model she uses to coach the C-Suite and Chief Customer Officers. 1. Manage and Honor Customers as Assets 2. Align Around Experience 3. Build a Customer Listening Path 4. Proactive Experience Reliability and Innovation 5. One Company Accountability, Leadership & Decision Making Chief Customer Officer 2.0 will get you into action quickly with a united leadership team, and will shift your business intent to earning the right to growth by improving customers’ lives. Jeanne Bliss fearlessly shares her tools and leadership ‘recipe cards’ for leading and enabling your business transformation. And she provides practical guidance on how embed the five competencies into how your company develops products, goes to market, enables and rewards people, and conducts annual planning. Including over forty accounts of actions by Customer Leadership Executives around the world, this is the book you have been waiting for that tells it like it is and gives you the framework to build your customer-driven growth engine. Jeanne Bliss pioneered the Customer Leadership Executive position, holding the role for twenty years at Lands’ End, Allstate, Coldwell Banker, Mazda and Microsoft Corporations. Since 2002 she has led CustomerBliss, a preeminent customer experience transformation company where she helps companies achieve customer-driven growth. She is a worldwide keynote speaker, and sought frequently by major media for her point of view. Jeanne is the co-founder of the Customer Experience Professionals Association, established to advance the worldwide discipline of customer experience and customer experience practitioners. She is also the best-selling author of Chief Customer Officer: Getting Past Lip Service to Passionate Action (2006), and I Love You More than My Dog: Five Decisions to Drive Extreme Customer Loyalty in Good Times and Bad (2011).
Book Synopsis Lean for the Process Industries by : Peter L. King
Download or read book Lean for the Process Industries written by Peter L. King and published by CRC Press. This book was released on 2019-06-05 with total page 251 pages. Available in PDF, EPUB and Kindle. Book excerpt: Compared to its widespread implementation across almost all areas of production, Lean improvement efforts lag within the process industries. While many innovators have successfully applied Lean principles to these industries during the past three decades, most of those pioneering efforts were never recorded to guide the improvement efforts of others. Drawing on more than 40 years of application experience at one of the world’s largest chemical and materials manufacturers, coupled with 10 years in private practice, Peter King corrects this void by providing the first comprehensive resource written explicitly for change agents within the process industries. Focusing on areas where the improvement needs of the process industry differ from parts assembly manufacturing, Lean for the Process Industries: Dealing with Complexity, Second Edition: Covers each of the eight wastes commonly described in Lean literature, looking at how they manifest themselves in process operations. Explains how to adapt value stream mapping for process operations. Shows how to identify the root causes of bottlenecks, and how to manage them to optimize flow until they can be eliminated. Provides practical techniques to overcome the barriers which have prevented the application of Cellular Manufacturing to process operations. Discusses the role of business leadership in a Lean strategy, describing both enabling and counter-productive management behaviors Since the publication of the first edition of this book, Peter King has been busy consulting with food, beverage, gasoline additive, and nutraceutical companies -- these new experiences have broadened his perspectives on certain Lean processes and have given him a richer set of examples to discuss in this new edition. While Value Stream Mapping is a very powerful tool to understand flow, bottlenecks, and waste in an operation, the traditional format as presented in many other books does not describe all of the data required to fully understand process flow and its detractors. This new edition highlights the necessary additions with examples of why they are useful. Product wheel scheduling achieves production leveling in a far more comprehensive and effective way than traditional heijunka methods. This edition has a more thorough description of the wheel concept and design steps, and more examples from actual applications.
