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Calidad De Servicio Y Satisfaccion Del Cliente
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Author : Publisher :Religacion Press ISBN 13 : Total Pages :123 pages Book Rating :4./5 ( download)
Download or read book written by and published by Religacion Press. This book was released on with total page 123 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Experiencia de Cliente by : Alberto Córdoba
Download or read book Experiencia de Cliente written by Alberto Córdoba and published by Editorial Almuzara. This book was released on 2015 with total page 426 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Sport Management in the Ibero-American World by : Gabriel Cepeda Carrión
Download or read book Sport Management in the Ibero-American World written by Gabriel Cepeda Carrión and published by Taylor & Francis. This book was released on 2023-07-10 with total page 361 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores innovation in technology, products, and services in sport management in the Ibero-American region, one of the most rapidly developing regions in world sport. This timely volume captures a sense of the potential impact and opportunities presented in the region for international sport businesses and sporting organisations. The book presents cutting-edge research into topics as diverse as digitization in the Chilean sport industry; responses to COVID-19 by sports clubs in the region; consumer behavior in the Portuguese fitness industry; multiplatform content distribution in Brazilian basketball, and the strategy behind the growth and development of the Valencia marathon in Spain. It is full of insight, data, and examples of best practice in innovation. This is fascinating reading for any student, researcher, or practitioner working in sport management, sport business, sport governance, international business and management, or Ibero-American studies.
Book Synopsis Systems and Decision Processes in Management, Innovation and Sustainability by : Ernesto León-Castro
Download or read book Systems and Decision Processes in Management, Innovation and Sustainability written by Ernesto León-Castro and published by Springer Nature. This book was released on with total page 408 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Advances in Tourism, Technology and Smart Systems by : Álvaro Rocha
Download or read book Advances in Tourism, Technology and Smart Systems written by Álvaro Rocha and published by Springer Nature. This book was released on 2019-11-25 with total page 701 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book features a collection of high-quality research papers presented at the International Conference on Tourism, Technology & Systems (ICOTTS 2019), held at the Universidad Abierta Interamericana, in Buenos Aires, Argentina, from 5th to 7th December 2019. It covers the areas technology in tourism and the tourist experience, generations and technology in tourism, digital marketing applied to tourism and travel, mobile technologies applied to sustainable tourism, information technologies in tourism, digital transformation of tourism business, e-tourism and tourism 2.0, big data and management for travel and tourism, geotagging and tourist mobility, smart destinations, robotics in tourism, and information systems and technologies.
Book Synopsis Quality Management by : Donna C. S. Summers
Download or read book Quality Management written by Donna C. S. Summers and published by Pearson Educación. This book was released on 2005 with total page 436 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designed to enable readers to recognize the cornerstones of creating and sustaining organizational effectiveness, the First Edition is based on key quality initiatives including Six Sigma, the Malcolm Baldrige National Quality Award, ISO 9000, lean manufacturing, and value creation. This book explores how quality management has progressed from an emphasis on the management of quality to a focus on the quality of managing, operating, and integrating customer service, marketing, production, delivery, information, and finance areas throughout an organization's value chain. For professionals with a career or interest in business, engineering, engineering technology, and quality management.
Book Synopsis Los secretos detrás de la magia by : Jonatan Loidi
Download or read book Los secretos detrás de la magia written by Jonatan Loidi and published by Ediciones LEA. This book was released on 2024-05-03 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Jonatan Loidi y ‘Gaita’ González presentan un modelo de 10 pasos para la creación y gestión de experiencias mágicas para tu organización. “Este libro es el manual de la excelencia en atención al cliente y desarrollo empresarial. Demuestra que la pasión es clave para superar los desafíos. Una invitación a reflexionar, trabajar y cambiar paradigmas para formar parte del 5% que marca la diferencia”. Martín Zuppi, CEO Stellatis Argentina “Conocí el modelo a partir de una conferencia, y sin dudas me pareció el recorrido ideal para trabajar en la experiencia que una organización puede ofrecer. Hoy este libro forma parte de nuestra agenda de trabajo”. Carolina Del Hoyo, Directora Regional Marketing Fratelli Branca “Este libro permite enamorarse de la idea de que no existen los límites cuando se trata de satisfacer y hacer felices a nuestros clientes, y a nuestro equipo de trabajo. 100% aplicable a la realidad de Latinoamérica”. Isabel Cristina Sepúlveda Parra, Directora de Experiencia al cliente en Bancolombia. “Participé de la experiencia en Orlando dos veces. Por tal motivo aseguro que este libro marca un antes y después para la organización y el liderazgo, ofreciendo un camino lógico y simple hacia el éxito, con ejemplos claros”. Carlos Bethancourt, Director ejecutivo Acecolombia. “El libro describe un modelo que todo fanático del marketing y las experiencias debe conocer. Es práctico y aplicable a cualquier empresa”. Soledad Moll, Directora de MMA LATAM
Download or read book Marketing written by Gary Armstrong and published by Pearson Educación. This book was released on 2003 with total page 686 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written for courses in Principles of Marketing at four-year and two-year colleges, this shorter overview aims to help students master the basic principles and practices of modern marketing in an enjoyable and practical way. Its coverage balances upon three essential pillars - (1) theory and concepts; (2) practices and applications; and (3) pedagogy - cultivating an efficient, effective teaching and learning environment. This sixth edition provides revised content throughout, and reflects the major trends and forces that are impacting marketing in this new, connected millennium. It includes new thinking and expanded coverage on a wide variety of topics, for example: relationship marketing; connecting technologies; the company value chain; value-delivery networks; and global marketing.
Book Synopsis Principles of Operations Management by : Jay H. Heizer
Download or read book Principles of Operations Management written by Jay H. Heizer and published by Pearson Educación. This book was released on 2004 with total page 710 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this textbook, Heizer (business administration, Texas Lutheran U.) and Render (operations management, Rollins College) provide a broad introduction to the field of operations management. A sampling of topics includes operations strategy for competitive advantage, forecasting, design of goods and services, human resources, e- commerce, project management, inventory management, and maintenance. The CD-ROM contains video case studies, lecture notes, Excel OM and Extend software, and additional practice problems. Annotation copyrighted by Book News Inc., Portland, OR
Book Synopsis Etica Comercial, Manual Sobre La Administracion De Una Empresa Comercial Responsable by :
Download or read book Etica Comercial, Manual Sobre La Administracion De Una Empresa Comercial Responsable written by and published by . This book was released on 2007 with total page 372 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Economy, Business and Uncertainty: New Ideas for a Euro-Mediterranean Industrial Policy by : Jaime Gil-Lafuente
Download or read book Economy, Business and Uncertainty: New Ideas for a Euro-Mediterranean Industrial Policy written by Jaime Gil-Lafuente and published by Springer. This book was released on 2018-10-13 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents original research articles addressing various aspects of economics, management and optimization. The topics discussed include economics, finance, marketing, resource allocation strategies, fuzzy logic, and network-based techniques for the analysis of economics, management and mathematical optimization. Combining the input of contributing professors and researchers from various Spanish, Italian and Latin American universities, the book will be of interest to students, researchers and practitioners, as well as members of the general public interested in the world of Economics and Management.
Book Synopsis New Trends in Intelligent Software Methodologies, Tools and Techniques by : H. Fujita
Download or read book New Trends in Intelligent Software Methodologies, Tools and Techniques written by H. Fujita and published by IOS Press. This book was released on 2018-09-18 with total page 1058 pages. Available in PDF, EPUB and Kindle. Book excerpt: Knowledge-based systems, fully integrated with software, have become essential enablers for both science and commerce. But current software methodologies, tools and techniques are not robust or reliable enough for the demands of a constantly changing and evolving market, and many promising approaches have proved to be no more than case-oriented methods that are not fully automated. This book presents the proceedings of the 17th international conference on New Trends in Intelligent Software Methodology, Tools and Techniques (SoMeT18) held in Granada, Spain, 26-28 September 2018. The SoMeT conferences provide a forum for the exchange of ideas and experience, foster new directions in software development methodologies and related tools and techniques, and focus on exploring innovations, controversies, and the current challenges facing the software engineering community. The 80 selected papers included here are divided into 13 chapters, and cover subjects as diverse as intelligent software systems; medical informatics and bioinformatics; artificial intelligence techniques; social learning software and sentiment analysis; cognitive systems and neural analytics; and security, among other things. Offering a state-of-the-art overview of methodologies, tools and techniques, this book will be of interest to all those whose work involves the development or application of software.
Book Synopsis Innovation and Research - A Driving Force for Socio-Econo-Technological Development by : Marcelo Zambrano Vizuete
Download or read book Innovation and Research - A Driving Force for Socio-Econo-Technological Development written by Marcelo Zambrano Vizuete and published by Springer Nature. This book was released on 2022-08-01 with total page 644 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents the proceedings of the 2nd International Congress on Innovation and Research—A Driving Force for Socio-Econo-Technological Development (CI3 2021). CI3 was held on September 1–3, 2021. It was organized by the Instituto Tecnológico Superior Rumiñahui and GDEON, in co-organization with Higher Institutes: Bolivariano de Tecnología, Central Técnico, Espíritu Santo, José Chiriboga Grijalva, ISMAC, Policía Nacional del Ecuador Vida Nueva; and sponsored by the Universidad Nacional Mayor de San Marcos (Peru), Universidade Federal de Goiás (Brazil) and City University of New York (United States). CI3 aims to disseminate the research project results that are being carried out in different Higher Education Institutions, research centers, and the business sector.
Book Synopsis La cadena de valor de los operadores logísticos en España: un análisis empírico by : Arturo Berrozpe Martínez
Download or read book La cadena de valor de los operadores logísticos en España: un análisis empírico written by Arturo Berrozpe Martínez and published by Lulu.com. This book was released on with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis The Management of Emotions in Sports Organizations by : Manuel Alonso Dos Santos
Download or read book The Management of Emotions in Sports Organizations written by Manuel Alonso Dos Santos and published by Frontiers Media SA. This book was released on 2020-12-28 with total page 149 pages. Available in PDF, EPUB and Kindle. Book excerpt: This eBook is a collection of articles from a Frontiers Research Topic. Frontiers Research Topics are very popular trademarks of the Frontiers Journals Series: they are collections of at least ten articles, all centered on a particular subject. With their unique mix of varied contributions from Original Research to Review Articles, Frontiers Research Topics unify the most influential researchers, the latest key findings and historical advances in a hot research area! Find out more on how to host your own Frontiers Research Topic or contribute to one as an author by contacting the Frontiers Editorial Office: frontiersin.org/about/contact.
Book Synopsis Incidencia de la Cultura sobre el Marketing Relacional practicado entre consumidores y tenderos en la tienda tradicional by : Dagoberto Páramo Morales
Download or read book Incidencia de la Cultura sobre el Marketing Relacional practicado entre consumidores y tenderos en la tienda tradicional written by Dagoberto Páramo Morales and published by Lulu.com. This book was released on 2013-08-13 with total page 159 pages. Available in PDF, EPUB and Kindle. Book excerpt: Este libro es fruto de un trabajo de investigación sobre la contribución que han desarrollado las tiendas de barrio a la economía nacional colombiana.
Book Synopsis Editorial: Best Practice Approaches for Mixed Methods Research in Psychological Science by : M. Teresa Anguera
Download or read book Editorial: Best Practice Approaches for Mixed Methods Research in Psychological Science written by M. Teresa Anguera and published by Frontiers Media SA. This book was released on 2021-01-21 with total page 418 pages. Available in PDF, EPUB and Kindle. Book excerpt: