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Buyer Seller Interaction Patterns During Ongoing Service Exchange
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Book Synopsis Procuring Complex Performance by : Nigel Caldwell
Download or read book Procuring Complex Performance written by Nigel Caldwell and published by Routledge. This book was released on 2010-09-13 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines the management of Procuring Complex Performance (PCP) in large-scale programmes that includes the downstream support phase in sectors such as construction, healthcare, transport, aerospace, marine and defence. It brings together a series of edited chapters to explain why the traditional combination of linear project management and highly detailed contracts are now unsuited to the dynamics of emerging customer requirements based on performance and outcome. Working with leading business professors across the UK and Europe, Caldwell and Howard present the case for why large-scale programmes of world class organizations often represent a shifting frontier between the boundaries of public-private provision and silos of operations expertise. Adopting a procurement perspective, the authors explain how complex performance means not just coping with the dynamics of buyer-supplier relationships, but incorporates the shift from production orientation towards availability of bundled services such as maintenance and upgrade delivered over extended, often multi-decade timeframes. The strength of ‘PCP’ is its empirical case-based support for new business models based on through-life management, availability contracting and service support which challenge simplistic notions of dyadic, hierarchical relationships and transfer of risk to the supply base. This unique publication is essential reading for scholars and practitioners seeking to understand the context of innovation and supply as a coordinated and integrated approach to managing and procuring complex performance.
Book Synopsis Case Study Methodology in Business Research by : Jan Dul
Download or read book Case Study Methodology in Business Research written by Jan Dul and published by Routledge. This book was released on 2008 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: A complete guide for how to design and conduct theory-testing and other case studies, this text sets out structures and guidelines that assist students and researchers from a wide range of disciplines to develop their case study research in a consistent and rigorous manner.
Book Synopsis The Purchasing of Maintenance Service Delivery in the Dutch Social Housing Sector by : Johan Hendrik van Mossel
Download or read book The Purchasing of Maintenance Service Delivery in the Dutch Social Housing Sector written by Johan Hendrik van Mossel and published by IOS Press. This book was released on 2008 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: Reveals the essential determinants of maintenance service quality in order to promote tenant satisfaction. This title develops commodity strategies for the purchasing of maintenance services which make its optimization possible from the perspective of tenant satisfaction.
Book Synopsis Organizing Marketing and Sales by : Per Andersson
Download or read book Organizing Marketing and Sales written by Per Andersson and published by Emerald Group Publishing. This book was released on 2018-05-29 with total page 363 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizing Marketing and Sales offers case studies to demonstrate in detail the kinds of challenges faced by multinational, multiproduct firms. It also draws upon theoretical perspectives in order to examine contemporary challenges in marketing and sales organization.
Book Synopsis System Markets, Indirect Network Effects in Action or Inaction? by : Jeroen L.G. Binken
Download or read book System Markets, Indirect Network Effects in Action or Inaction? written by Jeroen L.G. Binken and published by Jeroen L.G. Binken. This book was released on 2010-10-01 with total page 195 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Customer-Oriented Global Supply Chains: Concepts for Effective Management by : Eyob, Ephrem
Download or read book Customer-Oriented Global Supply Chains: Concepts for Effective Management written by Eyob, Ephrem and published by IGI Global. This book was released on 2012-03-31 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book provides insights and supports executives, middle managers and practitioners concerned with the management of supply chain with expertise, knowledge, information and organizational management development in different types of industries"--Provided by publisher.
Book Synopsis Informedness and Customer-centric Revenue Management by : Ting Li
Download or read book Informedness and Customer-centric Revenue Management written by Ting Li and published by . This book was released on 2009 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: The recent pervasive adoption of modern IT in the marketplace has profoundly changed information availability to customers and firms. This improved information endowment results in changes in consumer behavior and corporate strategy. This dissertation proposes new theoretical perspectives - firm informedness, customer informedness, and informedness through learning - to re-conceptualize the decision making process of customer-centric revenue management. It consists of three studies. First, using multiple cases in which firms adopt smart cards and mobile technologies in America, Europe, and Asia, we examine the value creation process of the firm using the explanation of firm informedness and investigate how it advances revenue management. Second, we test the theory of consumer informedness and examine heterogeneity in consumer preferences using stated choice experiments. We find the evidence for trading down and trading out behavior and show that the use of mobile ticketing technologies can help firms to build a hyper-differentiated transport market. Finally, using a computational simulation, we explore the opportunity for devising service offerings to capture profitable consumer responses, considering demand-driven revenue and capacity-management. Overall, this research introduces methods, models, and guidelines for organizations to strategize the informational challenge, make informed decisions, and create transformational values to win in today's competitive network environment.
Book Synopsis The Palgrave Handbook of Humanitarian Logistics and Supply Chain Management by : Gyöngyi Kovács
Download or read book The Palgrave Handbook of Humanitarian Logistics and Supply Chain Management written by Gyöngyi Kovács and published by Springer. This book was released on 2017-10-13 with total page 759 pages. Available in PDF, EPUB and Kindle. Book excerpt: Focusing on the specific challenges of research design and exploring the opportunities of conducting research in humanitarian logistics and supply chain management, this handbook is a significant contribution to future research. Chapters include extensive descriptions of methods used, highlighting their advantages and disadvantages, and the challenges in scoping, sampling, collecting and analysing data, as well as ensuring the quality of studies. Covering a wide variety of topics including risk and resilience and the impact of humanitarian logistics on capacity building, sustainability and the local economy, it also explores the need for scalability and co-ordination in the humanitarian network. Contributors provide important insight on future directions and offer crucial guidance for researchers conducting projects within the field.
Book Synopsis The Sustainable Global Marketplace by : Mary Conway Dato-on
Download or read book The Sustainable Global Marketplace written by Mary Conway Dato-on and published by Springer. This book was released on 2014-10-27 with total page 564 pages. Available in PDF, EPUB and Kindle. Book excerpt: Founded in 1971, the Academy of Marketing Science is an international organization dedicated to promoting timely explorations of phenomena related to the science of marketing in theory, research, and practice. Among its services to members and the community at large, the Academy offers conferences, congresses and symposia that attract delegates from around the world. Presentations from these events are published in this Proceedings series, which offers a comprehensive archive of volumes reflecting the evolution of the field. Volumes deliver cutting-edge research and insights, complimenting the Academy’s flagship journals, the Journal of the Academy of Marketing Science (JAMS) and AMS Review. Volumes are edited by leading scholars and practitioners across a wide range of subject areas in marketing science. This volume includes the full proceedings from the 2011 Academy of Marketing Science (AMS) Annual Conference held in Coral Gables, Florida, entitled The Sustainable Global Marketplace.
Book Synopsis Buying Business Services by : Björn Axelsson
Download or read book Buying Business Services written by Björn Axelsson and published by Wiley. This book was released on 2002-04-12 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Purchasing is a function of growing interest and importance within most companies and organisations. We also live in a society where services are being produced and consumed as never before. This book aims to discuss the procurement of services in the context of the company as a whole, looking at both the integration of purchasing within the companies flow of activities and the system of supply chains which can affect the conditions for purchasing behaviour.
Book Synopsis Supply Chain Management for Humanitarians by : Ira Haavisto
Download or read book Supply Chain Management for Humanitarians written by Ira Haavisto and published by Kogan Page Publishers. This book was released on 2016-08-03 with total page 416 pages. Available in PDF, EPUB and Kindle. Book excerpt: Supply Chain Management for Humanitarians provides an in-depth insight into the management of supply chains in the context of humanitarian logistics. This accessible and practical book considers humanitarian logistics from a strategic and operational perspective. The overarching theme is collaboration and coordination, one of the biggest challenges in the humanitarian community. Supply Chain Management for Humanitarians takes a problem-based learning approach, featuring real cases and examples from leading organizations including Oxfam, Unicef, and The Red Cross. Each chapter is self-standing, relating the content in each chapter to the supply chain as a whole. This enables the reader to easily dip into different sections. At the end of each chapter, there is a case study written by a leading practitioner currently working in the humanitarian field. Supply Chain Management for Humanitarians fills a much needed gap in the market and is essential reading for humanitarians worldwide.
Book Synopsis Innovation in a High Technology B2B Context by : Monika Maria Möhring
Download or read book Innovation in a High Technology B2B Context written by Monika Maria Möhring and published by Springer Science & Business. This book was released on 2014-04-18 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: Investment goods and services require the particular acceptance of buying, technical and strategic departments in customer organisations. The empirical evidence of large scale consumer (B2C) studies therefore bear no validity for B2B decision scenarios in large corporations. Monika Maria Möhring draws on deep insight in an industry-leading multinational corporation's automation, IT, MRO, warehousing and process innovation projects. She scrutinises the build-up and optimisation of sustainable supply relationships. This book depicts the idea, testing, and use of a comprehensive research agenda and methodology for value networks and dyads therein. It introduces a diagnostic industry-proven scorecard and highlights its application for managerial governance of strategic supply chains.
Book Synopsis Accountants' Handbook, Financial Accounting and General Topics by : D. R. Carmichael
Download or read book Accountants' Handbook, Financial Accounting and General Topics written by D. R. Carmichael and published by John Wiley & Sons. This book was released on 2012-06-05 with total page 946 pages. Available in PDF, EPUB and Kindle. Book excerpt: This highly regarded reference is relied on by a considerable part of the accounting profession in their day-to-day work. This comprehensive resource is widely recognized and relied on as a single reference source that provides answers to all reasonable questions on accounting and financial reporting asked by accountants, auditors, bankers, lawyers, financial analysts, and other preparers and users of accounting information. The new edition reflects the new FASB Codification, and includes expanded coverage of fair value and guidance on developing fair value estimates, fraud risk and exposure, healthcare, and IFRS.
Book Synopsis The Practice of Outsourcing by : Mary C. Lacity
Download or read book The Practice of Outsourcing written by Mary C. Lacity and published by Springer. This book was released on 2009-06-25 with total page 508 pages. Available in PDF, EPUB and Kindle. Book excerpt: A close look at the main developments in IT, business processes and offshore outsourcing. This book studies these topics in both theory and practice, exploring the rising prominence of outsourcing with a multi-dimensional, contextual perspective.
Book Synopsis Strategic Relationship Marketing by : Soren Hougaard
Download or read book Strategic Relationship Marketing written by Soren Hougaard and published by Springer Science & Business Media. This book was released on 2013-11-01 with total page 366 pages. Available in PDF, EPUB and Kindle. Book excerpt: There is more and more evidence that shows economic effectiveness and quality in customer relations must be viewed as a separate strategic issue in marketing. This book encompasses strategical as well as operational points of view and gives a complete overview of strategic relationship marketing and the theoretical rationals and paradigms. The authors introduce the concept of relationship networks and discuss how to deal with the influence of relationship. Relationship marketing is dealt with as a real marketing discipline integrating economics, institutional factors, behavioral aspects and strategy.
Book Synopsis Remaking Money for a Sustainable Future by : Ester Barinaga Martín
Download or read book Remaking Money for a Sustainable Future written by Ester Barinaga Martín and published by Policy Press. This book was released on 2024-04-30 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: Engaging imaginatively with the future of money, this book examines the real-life efforts of grassroots movements and activists from across the world who are reclaiming power by designing, organising and implementing complementary currencies. It will be of interest to all who are interested in constructing a more sustainable and just world.
Book Synopsis Business Patterns for Software Developers by : Allan Kelly
Download or read book Business Patterns for Software Developers written by Allan Kelly and published by John Wiley & Sons. This book was released on 2012-04-10 with total page 330 pages. Available in PDF, EPUB and Kindle. Book excerpt: A must-have recipe book for building software Perhaps you can relate to this all-too common scenario: you know all about your software product?but could do with some help in understanding the strategic side of things. If so, this book is the one-stop resource you'll need in order to become a successful software entrepreneur. Patterns expert Allan Kelly provides you with the step-by-step route that needs to be followed in order to understand business strategy and operations. Each chapter starts out with a solid introduction and theoretical overview, which is then further illustrated with patterns and case studies, all aimed at helping you move into the management of software. Teaches you the ropes of business strategy and operations for software Places special emphasis on the patterns for those who make software for sale Addresses patterns philosophy, patterns strategies, business strategy patterns, and software company lifecycle Shares practical tools, tips, and examples of best practices so you can see how each specific pattern fits in and needs to be implemented. Business Patterns for Software Development divulges strategies, operations, and structures for building successful software.
