Designing Experiences

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Publisher : Columbia University Press
ISBN 13 : 0231549512
Total Pages : 257 pages
Book Rating : 4.2/5 (315 download)

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Book Synopsis Designing Experiences by : J. Robert Rossman

Download or read book Designing Experiences written by J. Robert Rossman and published by Columbia University Press. This book was released on 2019-07-23 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: In an increasingly experience-driven economy, companies that deliver great experiences thrive, and those that do not die. Yet many organizations face difficulties implementing a vision of delivering experiences beyond the provision of goods and services. Because experience design concepts and approaches are spread across multiple, often disconnected disciplines, there is no book that succinctly explains to students and aspiring professionals how to design them. J. Robert Rossman and Mathew D. Duerden present a comprehensive and accessible introduction to experience design. They synthesize the fundamental theories and methods from multiple disciplines and lay out a process for designing experiences from start to finish. Rossman and Duerden challenge us to reflect on what makes a great experience from the user’s perspective. They provide a framework of experience types, explaining people’s engagement with products and services and what makes experiences personal and fulfilling. The book presents interdisciplinary research underlying key concepts such as memory, intentionality, and dramatic structure in a down-to-earth style, drawing attention to both the macro and micro levels. Designing Experiences features detailed instructions and numerous real-world examples that clarify theoretical principles, making it useful for students and professionals. An invaluable overview of a growing field, the book provides readers with the tools they need to design innovative and indelible experiences and to move their organizations into the experience economy. Designing Experiences features a foreword by B. Joseph Pine II.

Building Digital Experience Platforms

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Author :
Publisher : Apress
ISBN 13 : 148424303X
Total Pages : 387 pages
Book Rating : 4.4/5 (842 download)

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Book Synopsis Building Digital Experience Platforms by : Shailesh Kumar Shivakumar

Download or read book Building Digital Experience Platforms written by Shailesh Kumar Shivakumar and published by Apress. This book was released on 2019-01-31 with total page 387 pages. Available in PDF, EPUB and Kindle. Book excerpt: Use digital experience platforms (DXP) to improve your development productivity and release timelines. Leverage the pre-integrated feature sets of DXPs in your organization's digital transformation journey to quickly develop a personalized, secure, and robust enterprise platform. In this book the authors examine various features of DXPs and provide rich insights into building each layer in a digital platform. Proven best practices are presented with examples for designing and building layers. A special focus is provided on security and quality attributes needed for business-critical enterprise applications. The authors cover modern and emerging digital trends such as Blockchain, IoT, containers, chatbots, artificial intelligence, and more. The book is divided into five parts related to requirements/design, development, security, infrastructure, and case study. The authors employ proven real-world methods, best practices, and security and integration techniques derived from their rich experience. An elaborate digital transformation case study for a banking application is included. What You'll Learn Develop a digital experience platform from end to endUnderstand best practices and proven methods for designing overall architecture, user interface and integration components, security, and infrastructureStudy real-world cases, including an elaborate digital transformation building an enterprise platform for a banking applicationKnow the open source tools and technology frameworks that can be used to build DXPs Who This Book Is For Web developers, full stack developers, digital enthusiasts, digital project managers, and architects

The Self-Build Experience

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Author :
Publisher : Policy Press
ISBN 13 : 1447348427
Total Pages : 296 pages
Book Rating : 4.4/5 (473 download)

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Book Synopsis The Self-Build Experience by : Salet, Willem

Download or read book The Self-Build Experience written by Salet, Willem and published by Policy Press. This book was released on 2020-05-06 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: Using a broad international comparative perspective spanning multiple countries across South America, Europe and Africa, contributors explore resident-led self-building for low and middle income groups in urban areas. Although social, economic and urban prosperity differs across these contexts, there exists a recurring, cross-continental, tension between formal governance and self-regulation. Contributors examine the multi-faceted regulation dilemmas of self-building under the conditions of modernization and consider alternative methods of institutionalization, place-making and urban design, reconceptualizing the moral and managerial ownership of the city. Innovative in scope, this book provides an array of globalized solutions for navigating regulatory tensions in order to optimize sustainable development for the future

All Work, No Pay

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Author :
Publisher : Ten Speed Press
ISBN 13 : 1607741695
Total Pages : 210 pages
Book Rating : 4.6/5 (77 download)

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Book Synopsis All Work, No Pay by : Lauren Berger

Download or read book All Work, No Pay written by Lauren Berger and published by Ten Speed Press. This book was released on 2012-01-03 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: Land Killer Internships—and Make the Most of Them! These days, a college resume without internship experience is considered “naked.” Indeed, statistics show that internship experience leads to more job offers with highersalaries—and in this tough economy, college grads need all the help they can get. Enter Lauren Berger, internships expert and CEO of Intern Queen, Inc., whose comprehensive guide reveals insider secrets to scoring the perfect internship, building invaluable connections, boosting transferable skills, and ultimately moving toward your dream career. She’ll show you how to: Discover the best internship opportunities, from big companies to virtual internships Write effective resumes and cover letters Nail phone, Skype, and in-person interviews Know your rights as an intern Use social networking to your advantage Network like a pro Impress your boss Get solid letters of recommendation Turn internships into job opportunities With exercises, examples, and a go-getter attitude, this next-generation internship manual provides all the cutting-edge information students and recent grads will need to get a competitive edge in the job market. So what are you waiting for?

Building and Sustaining a Teaching Career

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Publisher : Cambridge University Press
ISBN 13 : 1108724728
Total Pages : 213 pages
Book Rating : 4.1/5 (87 download)

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Book Synopsis Building and Sustaining a Teaching Career by : Narelle Suzanne Lemon

Download or read book Building and Sustaining a Teaching Career written by Narelle Suzanne Lemon and published by Cambridge University Press. This book was released on 2020-05-26 with total page 213 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text supports pre-service teachers in developing mindfulness strategies as they undertake professional experience.

The Apple Experience: Secrets to Building Insanely Great Customer Loyalty (ENHANCED EBOOK)

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071813284
Total Pages : 298 pages
Book Rating : 4.0/5 (718 download)

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Book Synopsis The Apple Experience: Secrets to Building Insanely Great Customer Loyalty (ENHANCED EBOOK) by : Carmine Gallo

Download or read book The Apple Experience: Secrets to Building Insanely Great Customer Loyalty (ENHANCED EBOOK) written by Carmine Gallo and published by McGraw Hill Professional. This book was released on 2012-10-19 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for THE APPLE EXPERIENCE "There are three pillars of enchantment: likability, trustworthiness, and quality. The Apple experience is the best modern-day example of all three pillars. Carmine's book will help you understand and implement the same kind of world-class experience." --Guy Kawasaki, author of Enchantment and former chief evangelist of Apple "Carmine Gallo explains beautifully and simply just what makes the Apple retail experience so successful. No matter what kind of business you are in, there are insanely valuable lessons in this book!" --Garr Reynolds, author of Presentation Zen and The Naked Presenter "At its core, this book is not about Apple. It's about delivering the best experience possible." --Tony Hsieh, New York Times bestselling author of Delivering Happiness and CEO of Zappos.com, Inc. "An exciting resource for any business owner in any country who wants to reimagine the customer experience." --Loic Le Meur, CEO, LeWeb "Why can't other retail experiences be as great as an Apple store's? Not only does Carmine Gallo answer that question brilliantly, but he shows precisely how to make sure your customers never ask it about your business." --Matthew E. May, author of In Pursuit of Elegance and The Laws of Subtraction "Carmine Gallo gets to the magic of Steve Jobs: Touching people's lives. This simple, yet delightful vision should be at the heart of every retail interaction in the world today." --Peter Steinlauf, Chairman, Edmunds.com "This magnificent collection of insights illuminates the way for anyone who wants to create a truly great experience, whether in retail, service, or software. " --Dan Roam, author of The Back of the Napkin and Blah Blah Blah Reinvent your business to deliver Apple-like customer satisfaction and profits In The Apple Experience, internationally bestselling author Carmine Gallo details the principles and practices behind the company's total commitment to the customer and explains how your brand can achieve outstanding results by delivering this same high standard of service. Carmine Gallo interviewed professionals at all levels who have studied Apple, and he spent hundreds of hours observing the selling floor in Apple’s retail space and learning about Apple’s vision and philosophy. Using insights and data from these sources, he breaks down Apple’s customercentric model to provide an action plan with three distinct areas of focus: Inspire Your Internal Customer with training, support, and communications that create a “feedback loop” for improving performance at every level Serve Your External Customer with irresistible brand stories and dedicated salespeople who embody the APPLE five steps of service-- Approach, Probe, Present, Listen, End with a fond farewell Set the Stage by ensuring that no element is overlooked in creating an immersive retail environment where customers can see, touch, and learn about your products With The Apple Experience, you can improve the return on your investment in retail by adding real value to every customer interaction. Better still, any business that deals with people--employees or customers--can adopt the techniques to achieve Apple-like market dominance by enriching lives, building loyalty, and reimagining the customer experience. This enhanced eBook includes seven bonus videos! Each one focuses on a different lesson for Apple-style success and provides great visuals of different Apple stores throughout the country.

The Self-Build Experience

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Author :
Publisher : Policy Press
ISBN 13 : 1447348478
Total Pages : 352 pages
Book Rating : 4.4/5 (473 download)

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Book Synopsis The Self-Build Experience by : Salet, Willem

Download or read book The Self-Build Experience written by Salet, Willem and published by Policy Press. This book was released on 2020-05-06 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: Using a broad international comparative perspective spanning multiple countries across South America, Europe and Africa, contributors explore resident-led self-building for low and middle income groups in urban areas. Although social, economic and urban prosperity differs across these contexts, there exists a recurring, cross-continental, tension between formal governance and self-regulation. Contributors examine the multi-faceted regulation dilemmas of self-building under the conditions of modernization and consider alternative methods of institutionalization, place-making and urban design, reconceptualizing the moral and managerial ownership of the city. Innovative in scope, this book provides an array of globalized solutions for navigating regulatory tensions in order to optimize sustainable development for the future

The Self-Build Experience

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Author :
Publisher : Policy Press
ISBN 13 : 1447348443
Total Pages : 296 pages
Book Rating : 4.4/5 (473 download)

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Book Synopsis The Self-Build Experience by : Adama Belemviré

Download or read book The Self-Build Experience written by Adama Belemviré and published by Policy Press. This book was released on 2021-07-14 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book investigates self-build housing for low and middle-income groups in urbanized areas in three different continents: South America (Brazil and Ecuador), Europe (the Netherlands, Albany, and Turkey) and Africa (Ethiopia, Egypt and Burkina Faso). Although the levels of social and economic prosperity and the related housing and urban context across these three continents are vastly different, there is a recurring central field of tension of governmental regulation vis- -vis societal self-regulation. The following question will be at the center of the book: How is the capacity for self-regulation in practices of self-build housing and facilities related to formal domains of governance and regulation and how can this relationship be optimized to create more socially sustainable forms of urbanization?

Patterns

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Author :
Publisher : Routledge
ISBN 13 : 1134909098
Total Pages : 156 pages
Book Rating : 4.1/5 (349 download)

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Book Synopsis Patterns by : Marilyn Charles

Download or read book Patterns written by Marilyn Charles and published by Routledge. This book was released on 2013-06-17 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: In recent years, various tributaries of psychoanalytic and developmental theory have flowed into our dawning understanding of the role of early sensory and affective experiences in the construction of our personal worlds. In Patterns: Building Blocks of Experience, Marilyn Charles shows how such primary experiences coalesce into patterns, those essential units of meaning that capture the unique subjectivity of each individual. Frequently "known" by their prosody or affective melody, patterns come to have profound meanings that we utilize in constructing basic notions of self and other. Through pattern, Charles holds, we approach elusive meanings through dimensions of shape, contour, and affective resonance. Such patterned understandings, in turn, become a mode of interchange through which we touch one another in ways that go beyond the overtly physical. Analytic patients, Charles finds, have often led early lives too full of "noise" to use their early sensory and affective experiences constructively. Such patients tend to live out patterns that operate unconsciously and have become literally incomprehensible. Analytic communication, by drawing explicit attention to such patterned experience, provides new images that intrude on ingrained patterns of thinking about the self and other. Out of the productive clash of analytically co-constructed images and the invariant patterns of the past emerge new conceptions of what the patient may choose to be in the present moment. Through it all, Charles displays an admirable willingness to sit in difficult spaces and to work through troubling therapeutic impasses from the inside out, rather than from some point of ostensible safety. This finely textured and richly evocative study, which grows out of Charles' extensive clinical work with artists, writers, and musicians, is a signal contribution to developmental theory, clinical theory, and the psychology of creativity.

Effective UI

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Publisher : "O'Reilly Media, Inc."
ISBN 13 : 1449388728
Total Pages : 316 pages
Book Rating : 4.4/5 (493 download)

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Book Synopsis Effective UI by : Jonathan Anderson

Download or read book Effective UI written by Jonathan Anderson and published by "O'Reilly Media, Inc.". This book was released on 2010-01-26 with total page 316 pages. Available in PDF, EPUB and Kindle. Book excerpt: People expect effortless, engaging interaction with desktop and web applications, but producing software that generates enjoyable user experiences is much harder than many companies anticipate. With Effective UI, you'll learn proven user-experience strategies that will satisfy your clients and customers, drive business value, and increase brand strength. This book shows you how to capture the collaborative and cooperative spirit among designers, engineers, and management required for building engaging software. You'll also learn valuable methods for maintaining focus throughout the process -- whether you're a product manager who needs a clear roadmap, a developer or designer looking for guidance and advocacy, or a businessperson who wants to understand and manage user-experience software initiatives. Learn how to build software that will: Generate engaging and interactive experiences between consumers and businesses, or between businesspeople and their information systems Account for how people work with, think about, and consume information Establish a richer means of collaboration and communication Reduce frustration by streamlining complex tasks and creating processes that are more intuitive Distinguish products, services, and brands to create a competitive advantage Create scalable systems that adapt to changing user needs and behaviors

The Experience Economy

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Publisher : Harvard Business Press
ISBN 13 : 9780875848198
Total Pages : 276 pages
Book Rating : 4.8/5 (481 download)

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Book Synopsis The Experience Economy by : B. Joseph Pine

Download or read book The Experience Economy written by B. Joseph Pine and published by Harvard Business Press. This book was released on 1999 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text seeks to raise the curtain on competitive pricing strategies and asserts that businesses often miss their best opportunity for providing consumers with what they want - an experience. It presents a strategy for companies to script and stage the experiences provided by their products.

Building Time

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Publisher : Bloomsbury Publishing
ISBN 13 : 1350165204
Total Pages : 288 pages
Book Rating : 4.3/5 (51 download)

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Book Synopsis Building Time by : David Leatherbarrow

Download or read book Building Time written by David Leatherbarrow and published by Bloomsbury Publishing. This book was released on 2020-11-26 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: While most books on architecture concentrate on spatial themes, this book explores architecture's temporal dimensions. Through a series of close readings of buildings, both contemporary and classic, it demonstrates the centrality of time in modern architecture, and shows why an understanding of time is critical to understanding good architecture. All buildings exist in time. Even if designed for permanence, they change, slowly but inevitably. They change use, they accrue history and meaning, they decay – all of these processes are inscribed in time. So too is the path traced by the sun through a building, and the movements of the human body from room to room. Time, this book argues, is the framework for our spatial experience of architecture, and a key dimension of a building's structure and significance. Building Time presents twelve close readings of buildings and artworks which explore this idea. Examining works by distinctive modern architects – from Eileen Gray to Álvaro Siza and Wang Shu – it takes the reader, in some cases literally step-by-step, through a built work, and provides insightful reflections on the importance of 'making space for time' in architectural design. This is a book for both theorists and for architectural designers. Through it, theorists will find a way to rethink the fundamental premises and aims of design work, while designers will rediscover the order and ideas that shape the world around them-its buildings, interiors, and landscapes.

Teaching and Learning Building Design and Construction

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Author :
Publisher : Routledge
ISBN 13 : 1134036213
Total Pages : 288 pages
Book Rating : 4.1/5 (34 download)

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Book Synopsis Teaching and Learning Building Design and Construction by : David Dowdle

Download or read book Teaching and Learning Building Design and Construction written by David Dowdle and published by Routledge. This book was released on 2013-10-18 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Innovation in building design and construction depends on innovative strategies being developed by teachers and practitioners, made available to students and then professionally adopted. Successful transfer of this knowledge relies on appropriate support for both students and academics to ensure the new knowledge is translated into a format appropriate to the learner's current state of understanding, often using a constructivist, student-centred learning approach. This special issue of the journal Architectural Engineering and Design Management examines new strategies to manage effectively a growing number of students and a changing student profile in the built environment sector. Written by international experts in the field, core themes covered include student-centred learning, practice-based learning, good practice and evaluation, and instructional systems design. Several papers are devoted to virtual learning, focusing on e-pedagogy, standardisation, bridging the gap between academia and industry, and virtual learning environments. This peer-reviewed publication will be invaluable reading for lecturers and students on architecture and civil engineering courses, professional architects and engineers, and all interested in T&L, continuing professional development and distance learning in the built environment sector.

Building the Brooklyn Bridge, 1869-1883: An Illustrated History, with Images in 3D

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Author :
Publisher : Bauer and Dean Publishers
ISBN 13 : 9781735600123
Total Pages : 336 pages
Book Rating : 4.6/5 (1 download)

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Book Synopsis Building the Brooklyn Bridge, 1869-1883: An Illustrated History, with Images in 3D by : Jeffrey I. Richman

Download or read book Building the Brooklyn Bridge, 1869-1883: An Illustrated History, with Images in 3D written by Jeffrey I. Richman and published by Bauer and Dean Publishers. This book was released on 2021-09-24 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: Building the Brooklyn Bridge reminds us of the historic importance of this iconic bridge that was once considered the eighth wonder of the world. It opened up development across the East River and made travel between the two independent cities of Brooklyn and New York quicker and more reliable; especially once the bridge railway was fully operational in September 1883, four months after the bridge's opening. Historian Jeffrey Richman describes in engaging detail how the Brooklyn Bridge was built over fourteen years and clearly explains the function of each of its parts, from the anchorages to the massive cables. The story of the construction is also told through 255 remarkable images, many never before published, including 44 images in 3D, specially created for this book. These historic photographs, woodcuts, color lithographs, and engineering drawings take us back in time to when all of America, and much of the world, watched with excitement as a singular bridge of unprecedented size and technology was built over one of the busiest waterways in the world. The book illuminates long-forgotten details and presents the bridge as the engineering marvel that it is-one that still elicits awe and admiration. This is an incredible journey back in time to when all of America-and much of the world-excitedly watched as the Brooklyn Bridge was being built. Reading the book will be a real treat to anyone who has ever stepped onto this beloved icon and been moved by its majesty. A pair of 3D glasses is included with every copy of the book.

Medical Classics ...

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Author :
Publisher :
ISBN 13 :
Total Pages : 294 pages
Book Rating : 4.1/5 (22 download)

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Book Synopsis Medical Classics ... by :

Download or read book Medical Classics ... written by and published by . This book was released on 1887 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Journal of the Western Society of Engineers

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Author :
Publisher :
ISBN 13 :
Total Pages : 834 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Journal of the Western Society of Engineers by : Western Society of Engineers (Chicago, Ill.)

Download or read book Journal of the Western Society of Engineers written by Western Society of Engineers (Chicago, Ill.) and published by . This book was released on 1925 with total page 834 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Moving to Sustainable Buildings:

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Author :
Publisher : Walter de Gruyter
ISBN 13 : 8376560115
Total Pages : 190 pages
Book Rating : 4.3/5 (765 download)

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Book Synopsis Moving to Sustainable Buildings: by : Umberto Berardi

Download or read book Moving to Sustainable Buildings: written by Umberto Berardi and published by Walter de Gruyter. This book was released on 2013-11-07 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: In his Moving to Sustainable Buildings. Paths to Adopt Green Innovations in Developed Countries, Umberto Berardi explores the transition of the construction sector to sustainable building through the adoption of green innovations. Applying methods ranging from theoretical discussions to interviews and field studies, Berardi describes how organisational models among stakeholders are changing as the sector moves towards a green economy. Berardi’s book should prove valuable to engineers, architects, environment researchers and policy makers alike, as it successfully weaves together different aspects of green building to create a multidimensional matrix through which sustainable architecture can be understood. Umberto Berardi, an assistant professor at the Worcester Polytechnic Institute (MA, USA), teaches courses on sustainable construction, architectural engineering systems and building physics. He was awarded an MSc from the Politecnico di Bari, an MSc from the University of Southampton (UK) and a PhD from the Scuola Interpolitecnica in Italy. His research areas are related to building acoustics, sustainable constructions and energy saving technologies for buildings. Berardi is also a passionate pianist and a strong proponent of interdisciplinary cooperation between the arts and engineering.