Building A Coaching Business Ten Steps To Success 2e

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Building a Coaching Business: Ten steps to success 2e

Author : Jenny Rogers
Publisher : McGraw-Hill Education (UK)
ISBN 13 : 0335227015
Total Pages : 194 pages
Book Rating : 4.3/5 (352 download)

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Book Synopsis Building a Coaching Business: Ten steps to success 2e by : Jenny Rogers

Download or read book Building a Coaching Business: Ten steps to success 2e written by Jenny Rogers and published by McGraw-Hill Education (UK). This book was released on 2017-07-16 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: This practical guide is for anyone contemplating coaching as a career: coaches in training, coaches already trained and hoping to build a thriving business. This totally revised second edition offers step by step guidance on what to do: • What does it take to succeed as a coach? How long does it take? • Why it matters to get practice clients and where to find them • Why is it so important to think like a buyer rather than like a seller? • What can you charge? • How do you make yourself distinctive in a crowded market? • What do you need to do to attract clients? Which marketing materials and methods pay off and which are a waste of time? • How can you exploit social media? • Overcoming your fear of selling: how to sell with integrity • Going for growth: what is involved in building an even bigger business? “Jenny Rogers has the rare ability to offer the lessons of decades of experience in ways which are practical to implement and easy to absorb. This book is comprehensive – offering both high level concept and lots of important details on the kinds of things that differentiate the successful coaching professional from the crowd.” Phil Hayes, Chairman, Management Futures, UK “Another great book from Jenny Rogers... As always with Jenny’s books, a new edition does not simply mean a few typos corrected and a couple of new references.” Jane Cook, Managing Director, Linden Learning, UK “In a marketplace crowded with quick fixes and unrealistic promises, this book is a breath of fresh air!" Leni Wildflower, PhD, PCC, Knowledge Based Coaching in the Workplace, Fielding Graduate University, USA “This book is a must read for anyone who wants to earn a living through coaching." Susan Binnersley, MD h2h resources limited, UK “This is a book that challenges and inspires, and you will find yourself recommending it to other people, who may not even be coaches.” Margaret Kelly, Executive Coach, Margaret Kelly Consulting, UK & Ireland “This book is an obvious must for anybody who wants to build a coaching business. But I would also recommend this inspiring and comprehensive book to anybody who thinks of different options in their professional life.” Dorota Porażka, Vice-President of the Board, DORADCA Consultants Ltd, Poland “I strongly recommend this book.” Ana Oliveira Pinto, Executive Coach, Portugal “This book is a must for coaches wanting business success.” Jacqui Harper, INSEAD lecturer, Communication Coach, Author, Speaker “A must-read for anyone wanting to build a coaching business.” Mark Wakefield, Director, Vogel Wakefield, the counter-consultancy, UK "A clear, systematic and down-to-earth primer on how to start, build and maintain a professional coaching business." Clare Brigstocke, Executive Coach, Lateralshift “Jenny Rogers’ earlier Developing a Coaching Business has been a mainstay for Meyler Campbell Graduates for years, but this new version is even better.” Daniel Burke, Chairman, Meyler Campbell

10 Steps to Successful Coaching, 2nd Edition

Author : Sophie Oberstein
Publisher : Association for Talent Development
ISBN 13 : 195049621X
Total Pages : 246 pages
Book Rating : 4.9/5 (54 download)

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Book Synopsis 10 Steps to Successful Coaching, 2nd Edition by : Sophie Oberstein

Download or read book 10 Steps to Successful Coaching, 2nd Edition written by Sophie Oberstein and published by Association for Talent Development. This book was released on 2020-04-14 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: Build Your Coaching Skills to Develop Others Coaching has the power to enhance individual, team, and organizational performance. Its interactive process helps individuals set and act upon goals, make better decisions, and produce results. 10 Steps to Successful Coaching offers meaningful advice to help you embrace and elevate your existing coaching skills, drawing upon your strengths as a leader, colleague, or employee to bring out the strengths of others. This book is an entry point for anyone who wants—or has been asked—to do some formal or informal coaching. It’s also for anyone who wants to infuse day-to-day interactions in the workplace with a powerful new skill: development through coaching. With coaching skills quickly becoming essential for anyone who wants to help others develop in the workplace, use this book as your road map to being an effective coach who is ready to listen, encourage, and challenge others to greater achievement. Your coachees will enjoy greater job satisfaction and confidence, and your organization will benefit from this cost-effective way of developing employees and improving productivity. You, as a coach, will discover growth in your working relationships and gain a tremendous sense of accomplishment. This second edition addresses coaching in terms of the broader organization; creating a coaching culture; the impact of technology on the coaching relationship; and goal and accountability setting; overcoming obstacles to good listening; and ending the coaching process. You'll find a diverse array of tools to help you along the way. Examples include: a development plan to highlight existing coaching skills and areas of opportunity sample questions to ask during sessions forms to secure commitment to coaching an assessment to evaluate your organization’s coaching culture.

Coaching Skills: The Definitive Guide to being a Coach 5e

Author : Jenny Rogers
Publisher : McGraw-Hill Education (UK)
ISBN 13 : 0335251439
Total Pages : 360 pages
Book Rating : 4.3/5 (352 download)

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Book Synopsis Coaching Skills: The Definitive Guide to being a Coach 5e by : Jenny Rogers

Download or read book Coaching Skills: The Definitive Guide to being a Coach 5e written by Jenny Rogers and published by McGraw-Hill Education (UK). This book was released on 2024-03-13 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Coaching Skills is simply the one book I carry everywhere with me as I coach… It is realistic, honest, brilliantly readable, and as good to dip into as it is to read from cover to cover. Essential!” Stephen Page, Chair of Faber and Faber, UK “Written in a clear, informative, insightful style and by an expert coach who has been there, seen it, done it and thought about it, this book will help you become an outstanding coach.” Professor Jonathan Passmore, Henley Business School and Senior Vice President of EZRA, UK Coaching Skills is still as important as when it was first written twenty years ago and remains the authoritative text for both trainee and practising coaches. Now in its 5th edition, the book is substantially updated throughout while still written in Jenny’s unique voice and draws on her wealth of experience and expertise. Practicalities and theory are both expertly covered: the book is brought to life through case studies and practical guidance, while also emphasizing the importance of underpinning psychological awareness and understanding. This new edition includes: •New chapters on trauma and relationships •A brand-new chapter on identity and inclusion •Substantial updates to reflect changes in technology and the coaching market With up-to-date case studies and examples, this book will support you whether you are an experienced coach or a beginner taking your first steps on the journey to becoming a master practitioner. Coaching Skills gives real-life answers to the challenging questions that coaches face as they develop their coaching practice. Jenny Rogers is one of the UK’s most experienced executive coaches with 30 years of successful practice. She won the Henley Business School Award in 2019 for Outstanding Contribution to Coaching. Her clients include Chief Executives and Directors of some of the UK’s best-known organisations. As well as running her own practice, Jenny has trained and supervised many hundreds of coaches.

10 Steps to Successful Business Writing

Author : Jack E. Appleman
Publisher : ASTD
ISBN 13 : 9781562864811
Total Pages : 0 pages
Book Rating : 4.8/5 (648 download)

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Book Synopsis 10 Steps to Successful Business Writing by : Jack E. Appleman

Download or read book 10 Steps to Successful Business Writing written by Jack E. Appleman and published by ASTD. This book was released on 2008 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business management.

Developing a Coaching Business

Author : Rogers
Publisher : McGraw-Hill Education (UK)
ISBN 13 : 0335230172
Total Pages : 161 pages
Book Rating : 4.3/5 (352 download)

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Book Synopsis Developing a Coaching Business by : Rogers

Download or read book Developing a Coaching Business written by Rogers and published by McGraw-Hill Education (UK). This book was released on 2006-06-01 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explains step by step how to build a successful new coaching business using an innovative method of selling with integrity. Using helpful case studies, Jenny Rogers clearly analyses the practical issues that can make or break a new venture.

Coaching - What Really Works

Author : Jenny Rogers
Publisher : SAGE
ISBN 13 : 1529756820
Total Pages : 193 pages
Book Rating : 4.5/5 (297 download)

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Book Synopsis Coaching - What Really Works by : Jenny Rogers

Download or read book Coaching - What Really Works written by Jenny Rogers and published by SAGE. This book was released on 2021-02-17 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is your essential companion to being a coach. Author Jenny Rogers distills her decades of experience to guide you through the challenges and pitfalls, joys and rewards, and dos and don’ts of coaching. Whether you are a qualified coach many years into practice, or a trainee moving into your first placement, the book provides a treasure trove of practical strategies and skills, theories and concepts that will enhance your practice. It captures what it takes to be a successful coach, and will support and inspire you to become a more confident, self-reflective practitioner.

10 Steps to Successful Presentations, 2nd Edition

Author : ATD
Publisher : Association for Talent Development
ISBN 13 : 1950496341
Total Pages : 162 pages
Book Rating : 4.9/5 (54 download)

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Book Synopsis 10 Steps to Successful Presentations, 2nd Edition by : ATD

Download or read book 10 Steps to Successful Presentations, 2nd Edition written by ATD and published by Association for Talent Development. This book was released on 2019-11-05 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt: Overcome Your Fear of Presenting Are you afraid of public speaking? Do you feel anxious before presenting? Are you worried about making mistakes in front of others and being judged? If so, you are not alone—public speaking and presenting are among the things people fear the most. Conquer your phobia of public speaking with 10 Steps to Successful Presentations. In this second edition, the Association for Talent Development provides an updated 10-step guide to delivering first-rate presentations whether you have several months or just one day to prepare. Discover how to develop a dynamic, engaging presentation and deliver it flawlessly. Learn strategies to reduce stress and become a think-on-your-feet presenter. Master your openings and closings (including the question-and-answer session) and captivate your audience from start to finish. Updated tools offer guidance and reassurance along the way. New content covers: leading virtual presentations telling interesting stories and relatable examples using mindfulness to recover in the moment asking questions to involve the audience.

FT Guide to Business Coaching ePub eBook

Author : Anne Scoular
Publisher : Pearson UK
ISBN 13 : 0273746537
Total Pages : 198 pages
Book Rating : 4.2/5 (737 download)

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Book Synopsis FT Guide to Business Coaching ePub eBook by : Anne Scoular

Download or read book FT Guide to Business Coaching ePub eBook written by Anne Scoular and published by Pearson UK. This book was released on 2012-09-07 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: The FT Guide to Business Coaching shows you everything you need to know about becoming a business coach, from how to find out if you’ve got what it takes, through the basic tools and models that really work. This book gives you a step-by-step guide to the tools, the market knowledge and the crucial new techniques from psychology you need to become an exceptional business coach. Clear, compelling and comprehensive, covering classic and fresh material from both business and psychology, this is the first book to cover both the critical elements of world-class business coaching. This book takes you through a tried and trusted process developed specifically for senior business leaders. It will help you: Know when to coach and when to lead. Build powerful listening skills. Get to grips with the most useful and up-to-the minute coaching tools and psychological techniques. Calculate if – and crucially, how - you can make a living as a business coach. Decide if, how and when to go for accreditation as a coach.

Start Your Own Coaching Business

Author : Entrepreneur Press
Publisher : Entrepreneur Press
ISBN 13 : 1613081847
Total Pages : 200 pages
Book Rating : 4.6/5 (13 download)

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Book Synopsis Start Your Own Coaching Business by : Entrepreneur Press

Download or read book Start Your Own Coaching Business written by Entrepreneur Press and published by Entrepreneur Press. This book was released on 2012-09-01 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: The $100 billion coaching industry has exploded since the 1990s, as harried businesspeople turn to experts to help them make the right decisions and get motivated. And while there are many books on the market teaching the basics of starting a coaching business, this book covers three unique coaching arenas—motivation, life and business. Readers will learn how to master the two separate disciplines of a successful coaching business: the art of motivating clients and the science of running a successful business. They’ll discover how to establish their expertise to find new clients—and how to retain those clients. Smart pricing strategies and creative coaching package ideas will increase entrepreneurs’ revenue potential. Sales and publicity tips will further help entrepreneurs build their business as a motivational, life or business coach, and in-depth explanations of expansion ideas are included to allow readers to go as far as their dreams will take them.

How to Build a Successful Virtual Assistant Business (CDN-2nd Edition)

Author : Janice Byer & Elayne Whitfield-Parr
Publisher : Lulu.com
ISBN 13 : 0980967627
Total Pages : 245 pages
Book Rating : 4.9/5 (89 download)

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Book Synopsis How to Build a Successful Virtual Assistant Business (CDN-2nd Edition) by : Janice Byer & Elayne Whitfield-Parr

Download or read book How to Build a Successful Virtual Assistant Business (CDN-2nd Edition) written by Janice Byer & Elayne Whitfield-Parr and published by Lulu.com. This book was released on 2011-03-09 with total page 245 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to Build a Successful Virtual Assistant Business is the perfect resource for anyone interested in starting or building their own Virtual Assistant practice. It helps you every step of the way... from choosing the right name for your business... to determining your rates... to marketing your services... and even helps you when it comes time to expand your business... plus so much more! This book takes critical information needed to turn your desire to start your own Virtual Assistant business into a profitable endeavor that are guaranteed to bring success... including dozens of sample letters, contracts and other documents; an extensive list of helpful websites and software; and input from VAs in all stages of business ownership.

Work Made Fun Gets Done!

Author : Bob Nelson
Publisher : Berrett-Koehler Publishers
ISBN 13 : 152309236X
Total Pages : 241 pages
Book Rating : 4.5/5 (23 download)

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Book Synopsis Work Made Fun Gets Done! by : Bob Nelson

Download or read book Work Made Fun Gets Done! written by Bob Nelson and published by Berrett-Koehler Publishers. This book was released on 2021-05-11 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bob Nelson, author of the multimillion-copy bestseller 1001 Ways to Reward Employees, and human performance expert Mario Tamayo offer hundreds of practical, creative tips for helping employees—and their managers—make work more fun. According to the employees that work for firms listed in Fortune's “100 Best Companies to Work for in America,” the most defining characteristic of these organizations is they are all “fun” places to work. Fun is the secret sauce every business needs to better engage and motivate its employees today. Work Made Fun Gets Done! gives readers simple, practical ideas for instantly bringing fun into their work and workplace. Based on examples from scores of companies like Zoom, Pinterest, Bank of America, Zappos, Honda, Microsoft, and many more, this book provides clear examples of exactly what managers and employees alike can do to lighten the tone in the work environment and allow employees to have more fun at work. From AAA's “Dump a Dog” program where workers can pass their least-wanted project on to their manager and Houzz's complimentary office slippers to CARFAX's themed-wardrobe Zoom meetings and Google's company-approved Nerf-gun battles and paper airplane contests, you'll find dozens of ideas you can immediately adapt and implement in your own workplace. Work and fun have typically been considered polar opposites, but this book proves they can be integrated in ways that produce more motivated workers—and exceptional results.

Coaching for Leadership

Author : Marshall Goldsmith
Publisher : John Wiley & Sons
ISBN 13 : 0470947748
Total Pages : 357 pages
Book Rating : 4.4/5 (79 download)

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Book Synopsis Coaching for Leadership by : Marshall Goldsmith

Download or read book Coaching for Leadership written by Marshall Goldsmith and published by John Wiley & Sons. This book was released on 2012-05-01 with total page 357 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE THIRD EDITION of the classic book Coaching for Leadership is written for today’s coaches who are challenged with the task of combining concepts from various disciplines in order to help their clients, especially high-potential leaders, learn and succeed. In this sense, coaches have to become discriminating eclectics, developing a keen sense of judgment to select which ideas are best woven into their coaching method and which concepts are best to ignore. Coaching for Leadership is intended to be a cherished companion in that learning journey presented by the world’s greatest coaches, including: Marshall Goldsmith, Paul Hersey, Beverly Kaye, Dave Ulrich, and many more. This comprehensive resource offers a wealth of material for established and novice coaches including proven coaching techniques, key principles, and important learning points. The book offers a concise overview of the foundations of coaching and reveals What it takes to coach for engagement and retention Why mentoring is circular How to build a team without wasting time What it means to be a purposeful leader How to write like a leader The right stuff of leadership What is needed to lead across national boundaries How to coach high potential women Why coaching is empowerment How to influence decision makers Why you should double your value The ten suggestions for successful peer coaching The coaching tools for the leadership journey How to coach executives for succession Coaching for Leadership is a proven resource that offers best practices, sample scenarios, case studies, and practical tools.

10 Steps to Be a Successful Manager, 2nd Ed

Author : Lisa Haneberg
Publisher : Association for Talent Development
ISBN 13 : 1949036219
Total Pages : 143 pages
Book Rating : 4.9/5 (49 download)

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Book Synopsis 10 Steps to Be a Successful Manager, 2nd Ed by : Lisa Haneberg

Download or read book 10 Steps to Be a Successful Manager, 2nd Ed written by Lisa Haneberg and published by Association for Talent Development. This book was released on 2019-06-11 with total page 143 pages. Available in PDF, EPUB and Kindle. Book excerpt: There’s always room for improvement. It’s tough to be a great manager, but also fascinating, enriching, meaningful, and fun. Organizations need managers who bring individuals and teams together to do their best work in the service of company goals—make no mistake, management is a people-driven job. Though the barriers to success are many—you could become a victim of circumstances, confuse the need to manage with the need to control, let management become maintenance, fail to tune up and realign—don’t be discouraged. With over 30 years of experience, author Lisa Haneberg has seen it all and is here to guide you with 10 Steps to Be a Successful Manager. From detailing the foundational importance of knowing your business to understanding pull versus push motivation, managing change, and leaving a legacy, Haneberg illustrates how to establish or realign your management habits, describing in each step an area of action you can develop for a healthy management practice. With pointers, examples, tables, tools, and worksheets, this updated second edition is also aligned with ATD survey-based research on social skills crucial to managerial success—so you are better able to build managerial capabilities. Intended for managers of all experience levels, this book will help you to embrace your challenges and triumph over management barriers. Make your current management challenge the best job you will ever have.

Advancing Executive Coaching

Author : Gina Hernez-Broome
Publisher : John Wiley & Sons
ISBN 13 : 0470902388
Total Pages : 318 pages
Book Rating : 4.4/5 (79 download)

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Book Synopsis Advancing Executive Coaching by : Gina Hernez-Broome

Download or read book Advancing Executive Coaching written by Gina Hernez-Broome and published by John Wiley & Sons. This book was released on 2010-10-19 with total page 318 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for Advancing Executive Coaching "Rich in content, this book is an impressive and varied review of the field of coaching from a notable assembly of authors. It is thought provoking yet practical, and represents an important contribution to a fast-moving field. A must read for anyone interested in executive coaching and all organizations that want to implement coaching " —Marshall Goldsmith, executive coach and author of the New York Times best-sellers, MOJO and What Got You Here Won't Get You There "This excellent book on executive coaching takes the reader on an exciting journey of discovery and explores the link between practice and research. A great resource for HR professionals and coaches." —Professor Stephen Palmer, Ph.D., director of the Coaching Psychology Unit, City University, London, United Kingdom "If you are looking for a solid evidence-based book on leadership and executive coaching – look no further. From tools and techniques, to theoretical frameworks and practice advice on how to implement and measure leadership coaching – it's all here. A must-have for the novice and experienced executive coach alike. Enjoy!" —Anthony M. Grant, Ph.D., director, Coaching Psychology Unit, University of Sydney "The book offers both tested strategies and techniques and an exploration of emerging issues and new directions." —Cindy McCauley, Ph.D., senior fellow at the Center for Creative Leadership "The editors have compiled an 'all-star' roster of authors who tackle issues from implementing and evaluating coaching programs to maximizing the effectiveness of individual coaching relationships. This book will be a must have for anyone interested in world-class executive coaching." —Kurt Kraiger, Ph.D., 2010 SIOP President, Professor and Director of the Industrial and Organizational Psychology Program at Colorado State University

INSPIRED

Author : Marty Cagan
Publisher : John Wiley & Sons
ISBN 13 : 111938754X
Total Pages : 370 pages
Book Rating : 4.1/5 (193 download)

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Book Synopsis INSPIRED by : Marty Cagan

Download or read book INSPIRED written by Marty Cagan and published by John Wiley & Sons. This book was released on 2017-11-17 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do today’s most successful tech companies—Amazon, Google, Facebook, Netflix, Tesla—design, develop, and deploy the products that have earned the love of literally billions of people around the world? Perhaps surprisingly, they do it very differently than the vast majority of tech companies. In INSPIRED, technology product management thought leader Marty Cagan provides readers with a master class in how to structure and staff a vibrant and successful product organization, and how to discover and deliver technology products that your customers will love—and that will work for your business. With sections on assembling the right people and skillsets, discovering the right product, embracing an effective yet lightweight process, and creating a strong product culture, readers can take the information they learn and immediately leverage it within their own organizations—dramatically improving their own product efforts. Whether you’re an early stage startup working to get to product/market fit, or a growth-stage company working to scale your product organization, or a large, long-established company trying to regain your ability to consistently deliver new value for your customers, INSPIRED will take you and your product organization to a new level of customer engagement, consistent innovation, and business success. Filled with the author’s own personal stories—and profiles of some of today’s most-successful product managers and technology-powered product companies, including Adobe, Apple, BBC, Google, Microsoft, and Netflix—INSPIRED will show you how to turn up the dial of your own product efforts, creating technology products your customers love. The first edition of INSPIRED, published ten years ago, established itself as the primary reference for technology product managers, and can be found on the shelves of nearly every successful technology product company worldwide. This thoroughly updated second edition shares the same objective of being the most valuable resource for technology product managers, yet it is completely new—sharing the latest practices and techniques of today’s most-successful tech product companies, and the men and women behind every great product.

Are You Listening?

Author : Jenny Rogers
Publisher : Penguin UK
ISBN 13 : 0241474663
Total Pages : 208 pages
Book Rating : 4.2/5 (414 download)

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Book Synopsis Are You Listening? by : Jenny Rogers

Download or read book Are You Listening? written by Jenny Rogers and published by Penguin UK. This book was released on 2021-09-09 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'Absorbing' - The Guardian 'Are You Listening? is a real gem: full of insights about the human psyche, non-fiction, as gripping as a novel' - Miranda Levy, author of THE INSOMNIA DIARIES on Twitter It is very rare as an adult to find a place where you are not judged, where you can be open, honest and vulnerable: that is exactly what coaching provides. Through twenty stories from her 32 years in the coaching room, Jenny demonstrates how even the most successful people can be held back by doubts, limitations and human dilemmas, such as: · 'Can I be my real self at work?' · 'What's my purpose in life?' · 'How do I deal with unhappiness and disappointment?' · 'Should I go for a job where I get paid a fortune but know I'd be miserable?' Through these moving, beautifully written stories, Jenny reflects on the meaning of modern relationships, demonstrating how the courage to be vulnerable can make a huge, transformative difference to the quality of all our lives. 'Jenny Roger cherishes the core of truth in each of us' - Sally Helgesen, author of HOW WOMEN RISE

Ultimate Performance Management

Author : Jeffrey Russell
Publisher : Association for Talent Development
ISBN 13 : 1607283506
Total Pages : 571 pages
Book Rating : 4.6/5 (72 download)

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Book Synopsis Ultimate Performance Management by : Jeffrey Russell

Download or read book Ultimate Performance Management written by Jeffrey Russell and published by Association for Talent Development. This book was released on 2009-11-01 with total page 571 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mention the dreaded phrase "performance review" to most employees, and you're likely to get a variety of responses—none positive. Face it: it's time to find a better way to manage performance. Whether you're an organizational leader, human resource professional, or organization development specialist, Ultimate Performance Management can help you transform your company's system for performance improvement. Rather than the traditional annual performance review, you can develop a larger framework for an ongoing performance coaching conversation, a fresh approach that enables managers and performers to build their skills consistently over time. This book provides complete background materials on learning and performance management issues, guidelines for assessing your organization's current culture and evaluating your program results, and a full range of hands-on tools, including complete instructions and presentations for one-day or half-day workshops on several performance-related processes handouts such as checklists, exercises, charts, diagrams, and other supportive materials training instruments and tools including a wide array of quizzes, questionnaires, outlines, and feedback forms learning activities to provide workshop participants with a broad variety of structured experiences a CD-ROM containing all of the ready-to-print materials shown in the workbook. Note: The Content Express e-book contains a link to the same ready-to-print material contained within the CD-ROM.