Beyond The Lean Office

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Beyond the Lean Office

Author : Kevin J. Duggan
Publisher :
ISBN 13 : 9781315381725
Total Pages : pages
Book Rating : 4.3/5 (817 download)

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Book Synopsis Beyond the Lean Office by : Kevin J. Duggan

Download or read book Beyond the Lean Office written by Kevin J. Duggan and published by . This book was released on 2017 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: "While more and more companies are aggressively pursuing Operational Excellence by employing Six Sigma, Lean, and other continuous improvement methods, the concept has yet to be defined in a way that can be easily taught and applied, especially in industries other than manufacturing. This book fills that need. Beyond the Lean Office uses a compelling novel format to illustrate what it takes to create and sustain flow and Operational Excellence in the office. Readers learn as they follow the main character through initial attempts to correct late responses to a primary customer and the evolution to an approach based on Operational Excellence. The story illustrates the day-to-day issues that most organizations face in their pursuit of Operational Excellence. To achieve Operational Excellence, it takes more than just a strong leader with passion and drive. The key ingredient is practical knowledge that can be applied quickly and easily by following a process. This book supplies step-by-step guidance on how to move your office services from point A to point B. The practical insights and guidance presented here create a road map that can be shared with each employee to rapidly move your organization forward. All chapters also include a From the Author section that shares authoritative insights on the topic at hand. After reading this book, you will understand how to design and create self-healing flow that provides reliable, predictable output in the office and operates without the need for management intervention to deliver the services provided by the office. Instead, management focuses on the activities that grow your enterprise."--Provided by publisher.

Beyond the Lean Office

Author : Kevin J. Duggan
Publisher : Productivity Press
ISBN 13 : 9781498712484
Total Pages : 0 pages
Book Rating : 4.7/5 (124 download)

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Book Synopsis Beyond the Lean Office by : Kevin J. Duggan

Download or read book Beyond the Lean Office written by Kevin J. Duggan and published by Productivity Press. This book was released on 2016-02-19 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book teaches readers how to create flow and operational excellence in the office. It presents an easy-to-follow story where the main character is followed through his initial attempts to correct late responses to a primary customer and his evolution to an approach based on operational excellence.

Beyond the Lean Revolution

Author : Deborah Nightingale
Publisher : AMACOM
ISBN 13 : 0814417108
Total Pages : 290 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis Beyond the Lean Revolution by : Deborah Nightingale

Download or read book Beyond the Lean Revolution written by Deborah Nightingale and published by AMACOM. This book was released on 2011-08-15 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: Most organizations’ change efforts focus solely on eliminating waste in specific departments. While this “lean paradigm” is a good place to start, true enterprise transformation goes much further. Based on years of research and implementation, Beyond the Lean Revolution provides a road map for achieving the kind of future-oriented results that enhance value to stakeholders. Authors Deborah Nightingale and Jayakanth help readers achieve this by asking them to address the big-picture questions like, What are the strategic objectives? How is the enterprise performing against those objectives? How should it be? Who are the stakeholders and what do they value? You’ll then learn to strategically position your responses to move toward an audacious vision for the future--one where every cog in the complex enterprise system of people, processes, and is successful. Illuminating examples will teach you how to ensure senior leadership remains committed, how to assess your enterprise’s current state, and how to analyze stakeholder values so you can plan for future growth. From inception to implementation and beyond, this book provides a holistic framework for bridging the gap from mere change--to genuine transformation.

Lean Office and Service Simplified

Author : Drew Locher
Publisher : CRC Press
ISBN 13 : 1439884749
Total Pages : 297 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis Lean Office and Service Simplified by : Drew Locher

Download or read book Lean Office and Service Simplified written by Drew Locher and published by CRC Press. This book was released on 2017-07-27 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: Winner of a 2012 Shingo Research and Professional Publication AwardDemystifying the application of Lean methods, Lean Office and Service Simplified: The Definitive How-To Guide goes beyond the basic tools to detail the key concepts of Lean as they apply to office and service environments. It begins by discussing value stream management, followed by

Beyond the Lean Office

Author : Kevin J. Duggan
Publisher : Taylor & Francis
ISBN 13 : 1315363194
Total Pages : 124 pages
Book Rating : 4.3/5 (153 download)

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Book Synopsis Beyond the Lean Office by : Kevin J. Duggan

Download or read book Beyond the Lean Office written by Kevin J. Duggan and published by Taylor & Francis. This book was released on 2017-09-29 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt: While more and more companies are aggressively pursuing Operational Excellence by employing Six Sigma, Lean, and other continuous improvement methods, the concept has yet to be defined in a way that can be easily taught and applied, especially in industries other than manufacturing. This book fills that need. Beyond the Lean Office uses a compelling novel format to illustrate what it takes to create and sustain flow and Operational Excellence in the office. Readers learn as they follow the main character through initial attempts to correct late responses to a primary customer and the evolution to an approach based on Operational Excellence. The story illustrates the day-to-day issues that most organizations face in their pursuit of Operational Excellence. To achieve Operational Excellence, it takes more than just a strong leader with passion and drive. The key ingredient is practical knowledge that can be applied quickly and easily by following a process. This book supplies step-by-step guidance on how to move your office services from point A to point B. The practical insights and guidance presented here create a road map that can be shared with each employee to rapidly move your organization forward. All chapters also include a From the Author section that shares authoritative insights on the topic at hand. After reading this book, you will understand how to design and create self-healing flow that provides reliable, predictable output in the office and operates without the need for management intervention to deliver the services provided by the office. Instead, management focuses on the activities that grow your enterprise.

Thinking Beyond Lean

Author : Michael A. Cusumano
Publisher : Simon and Schuster
ISBN 13 : 0684849186
Total Pages : 280 pages
Book Rating : 4.6/5 (848 download)

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Book Synopsis Thinking Beyond Lean by : Michael A. Cusumano

Download or read book Thinking Beyond Lean written by Michael A. Cusumano and published by Simon and Schuster. This book was released on 1998 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cusumano and Nobeoka the bestselling coauthors of MICROSOFT SECRETS, reveal how Toyota and other leading automobile makers achieve remarkable savings and growth by using shared technology and organisational capabilities across multiple projects. THINKING BEYOND LEAN explains how to manage product development more strategically and efficiently, focusing on a concept the authors call "multi-project management". In contrast, most books on product development deal with how to manage products one at a time. The basic idea of multi-product management is to create new products that share key components but to utilise separate development teams that ensure each product will differ enough to attract different customers. Taking up where THE MACHINE THAT CHANGED THE WORLD left off, THINKING BEYOND LEAN will change the way leaders do business now and in the future.

Operational Excellence in Your Office

Author : Kevin J. Duggan
Publisher : CRC Press
ISBN 13 : 1498714099
Total Pages : 275 pages
Book Rating : 4.4/5 (987 download)

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Book Synopsis Operational Excellence in Your Office by : Kevin J. Duggan

Download or read book Operational Excellence in Your Office written by Kevin J. Duggan and published by CRC Press. This book was released on 2016-02-24 with total page 275 pages. Available in PDF, EPUB and Kindle. Book excerpt: Operational Excellence is achieved when all employees in your organization can see the flow of value to your customers and can make adjustments to that flow before it breaks down. Operational Excellence in Your Office: A Guide to Achieving Autonomous Value Stream Flow with Lean Techniques presents nine time-tested guidelines for designing business process flow that enable Operational Excellence in the office. Each chapter describes one guideline by using text, illustrations, and practical examples to provide a comprehensive understanding of why creating flow in the office is essential and how to achieve it. Accounting for the reality that most office employees are required to work on many different projects throughout the day, this book details a step-by-step methodology for leveraging traditional value stream flow to establish Operational Excellence in an office environment. In addition, it describes a more advanced form of flow called "self-healing" flow—in which employees are capable of identifying and fixing problems with the flow without requiring management intervention. Explaining how to achieve Operational Excellence and self-healing flow with the nine guidelines, the book also introduces new concepts such as part-time continuous flow processing cells, workflow cycles, takt capability, integration events, pitch in the office, and ways to tell whether your office is on time. With this book, you will be able to take the knowledge provided and immediately apply it by following the step-by-step checklists included at the end of each chapter. In addition to the lists of action items for implementing each guideline, the book includes "acid tests" you can use to determine if you have implemented each guideline correctly. When finished, you will have designed an end-to-end flow for the services in your office as well as visual systems to help employees distinguish normal flow from abnormal flow so they can fix flow problems on their own, before they negatively impact your customers.

The Complete Lean Enterprise

Author : Beau Keyte
Publisher : CRC Press
ISBN 13 : 1563273012
Total Pages : 141 pages
Book Rating : 4.5/5 (632 download)

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Book Synopsis The Complete Lean Enterprise by : Beau Keyte

Download or read book The Complete Lean Enterprise written by Beau Keyte and published by CRC Press. This book was released on 2004-07-30 with total page 141 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Winner of the 2005 Shingo Prize for Excellence in Manufacturing Research" Most lean initiatives conducted by manufacturers are focused mostly on shop-floor activities — mapping the value stream of raw material to the shop-floor customer. Much of the untapped potential for productivity improvements lies, however, in non-production areas — where the value stream is administrative (i.e., "order to cash"). These "office" value streams directly support the daily production needs of an enterprise. Beau Keyte and Drew Locher's new book, The Complete Lean Enterprise: Value Stream Mapping for Administrative and Office Processes, offers a step-by-step approach to applying lean initiatives to the administrative and office environment. It's a must read for leaders looking to improve their production support activities within their order-to-cash value stream. The Complete Lean Enterprise is a valuable tool in applying value stream mapping (VSM) to non-production areas, identifying office wastes, establishing performance metrics, speeding up administrative workflow, and improving office efficiency.

Creating Mixed Model Value Streams

Author : Kevin J. Duggan
Publisher : CRC Press
ISBN 13 : 1439868441
Total Pages : 258 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis Creating Mixed Model Value Streams by : Kevin J. Duggan

Download or read book Creating Mixed Model Value Streams written by Kevin J. Duggan and published by CRC Press. This book was released on 2018-02-05 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: Following in the footsteps of its bestselling predecessor, Kevin J. Duggan, an executive mentor and recognized authority on Lean and Operational Excellence, draws on more than 10 years of experience and learning to provide Creating Mixed Model Value Streams, Second Edition. This second edition takes a step-by-step approach to implementing Lean in c

Lean Thinking

Author : James P. Womack
Publisher : Simon and Schuster
ISBN 13 : 1471111008
Total Pages : 400 pages
Book Rating : 4.4/5 (711 download)

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Book Synopsis Lean Thinking by : James P. Womack

Download or read book Lean Thinking written by James P. Womack and published by Simon and Schuster. This book was released on 2013-09-26 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lean Thinking was launched in the fall of 1996, just in time for the recession of 1997. It told the story of how American, European, and Japanese firms applied a simple set of principles called 'lean thinking' to survive the recession of 1991 and grow steadily in sales and profits through 1996. Even though the recession of 1997 never happened, companies were starving for information on how to make themselves leaner and more efficient. Now we are dealing with the recession of 2001 and the financial meltdown of 2002. So what happened to the exemplar firms profiled in Lean Thinking? In the new fully revised edition of this bestselling book those pioneering lean thinkers are brought up to date. Authors James Womack and Daniel Jones offer new guidelines for lean thinking firms and bring their groundbreaking practices to a brand new generation of companies that are looking to stay one step ahead of the competition.

Lean In

Author : Sheryl Sandberg
Publisher : Knopf
ISBN 13 : 0385349955
Total Pages : 240 pages
Book Rating : 4.3/5 (853 download)

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Book Synopsis Lean In by : Sheryl Sandberg

Download or read book Lean In written by Sheryl Sandberg and published by Knopf. This book was released on 2013-03-11 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: The #1 international best seller In Lean In, Sheryl Sandberg reignited the conversation around women in the workplace. Sandberg is chief operating officer of Facebook and coauthor of Option B with Adam Grant. In 2010, she gave an electrifying TED talk in which she described how women unintentionally hold themselves back in their careers. Her talk, which has been viewed more than six million times, encouraged women to “sit at the table,” seek challenges, take risks, and pursue their goals with gusto. Lean In continues that conversation, combining personal anecdotes, hard data, and compelling research to change the conversation from what women can’t do to what they can. Sandberg provides practical advice on negotiation techniques, mentorship, and building a satisfying career. She describes specific steps women can take to combine professional achievement with personal fulfillment, and demonstrates how men can benefit by supporting women both in the workplace and at home. Written with humor and wisdom, Lean In is a revelatory, inspiring call to action and a blueprint for individual growth that will empower women around the world to achieve their full potential.

Leading the Lean Enterprise Transformation, Second Edition

Author : George Koenigsaecker
Publisher : CRC Press
ISBN 13 : 1439859884
Total Pages : 264 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis Leading the Lean Enterprise Transformation, Second Edition by : George Koenigsaecker

Download or read book Leading the Lean Enterprise Transformation, Second Edition written by George Koenigsaecker and published by CRC Press. This book was released on 2016-04-19 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: Updated with new information, illustrations, and leadership tools, Leading the Lean Enterprise Transformation, Second Edition describes how the metrics used by Toyota drive every line item in a financial statement in the right direction. Rather than focus on Lean tools and principles, the new edition of this bestselling reference focuses on what may be the least understood and most critical aspect of a Lean transformation: the building of a Lean culture. In addition to new appendices with background information and insightful stories on Lean leadership and implementation, it includes new information on tactical organization practices, strategy deployment, and Lean culture. An inductee to IndustryWeek's Hall of Fame, George Koenigsaecker illustrates successful strategies and valuable lessons learned with case histories of U.S. leaders who have been instrumental in bringing Lean to the forefront. He explains the use of value stream analysis at the leadership level and describes how to structure kaizen events that can improve the value stream. Organized in the chronological sequence that a leader embarking on a Lean journey would experience, the book discusses the methods used by the author during the Hon Company’s successful Lean conversion, which doubled productivity, tripled revenues, and led IndustryWeek to recognize Hon as one of the "World’s 100 Best Managed Firms." The book not only introduces powerful leadership tools—including strategy deployment, transformation value stream analysis, and transformation plan of care—but also arms potential change agents with the soft skills needed to define, develop, and communicate their vision. Detailing the steps required to sustain improvements, it supplies time-tested guidance for effective leadership throughout a Lean transformation in any organization.

Creating Your Lean Future State

Author : Tom Luyster
Publisher : CRC Press
ISBN 13 : 1482278189
Total Pages : 144 pages
Book Rating : 4.4/5 (822 download)

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Book Synopsis Creating Your Lean Future State by : Tom Luyster

Download or read book Creating Your Lean Future State written by Tom Luyster and published by CRC Press. This book was released on 2017-07-26 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: Move beyond Value Stream Mapping and Create Your Lean Future In Creating Your Lean Future State: How to Move from Seeing to Doing, Tom Luyster, with Don Tapping, details the implementation of lean after the creation of current and future state maps. This book is a follow-up to the successful Value Stream Management: Eight Steps to Planning, Mapping

Lean Office Demystified II

Author : Don Tapping
Publisher :
ISBN 13 : 9780982500491
Total Pages : 401 pages
Book Rating : 4.5/5 (4 download)

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Book Synopsis Lean Office Demystified II by : Don Tapping

Download or read book Lean Office Demystified II written by Don Tapping and published by . This book was released on 2010-03 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lean Office Demystified II is simple to understand and provides easy-to-do steps explaining how Lean can be applied in various administrative settings. The tools of takt time, pitch, leveling, standard work, mistake proofing, value stream mapping, etc. are all explained with examples that anyone can relate to. The book provides three main steps into applying Lean in any type office environment. This new version also reveals the secrets on how Lean can be leveraged with MS Office (and other applications) to move information where it is needed, when it is needed, in error-free ways never dreamed of - at the speed of sight. Learn how MS Excel, Word, Access, Grove, and Visio, as well as ACT!, Windows Explorer, and Google Docs can be used in applying Lean tools and concepts. This is all conveyed through the Global Winds case study that is included at the end of each chapter. This easy-to-use book includes everything you need for success - readiness guides, worksheets, forms, screen shots, application examples, etc. Lean Office Demystified II goes beyond theory to explain how all this works in the actual business case study of Global Winds. Lean Office Demystified II will boost office performance, reduce costs, and increase customer satisfaction, while at the same time create stress-free work place. BONUS! The Appendix now contains step-by-step instructions on how to: 1.Create a value stream map in Visio 2.Use Pivot Tables to help identify a value stream 3.Use Excel to create an Employee Balance Chart

The Lean Book of Lean

Author : John Earley
Publisher : John Wiley & Sons
ISBN 13 : 1119096197
Total Pages : 278 pages
Book Rating : 4.1/5 (19 download)

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Book Synopsis The Lean Book of Lean by : John Earley

Download or read book The Lean Book of Lean written by John Earley and published by John Wiley & Sons. This book was released on 2016-06-20 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: An essential guide to bringing lean to your business and your life The Lean Book of Leanprovides a succinct overview of the concepts of Lean, explains them in everyday terms, and shows how the general principles can be applied in any business or personal situation. Disengaging the concept of Lean from any particular industry or sector, this book brings Lean out of the factory to help you apply it anywhere, anytime. You'll learn the major points and ideas along with practical tips and hints, and find additional insight in the illustrative examples. Lean is all about achieving the desired outcome with the minimum amount of fuss and effort, and this book practises what it preaches — concise enough to be read in a couple of sittings, it nonetheless delivers a wealth of information distilled into the essential bits you need to know. The Lean Book of Lean discards unnecessary specialisation and minute detail, and gets to the point quickly, so you can get started right away. Understand the basic principles of lean Recognise lean behaviours that come naturally Study examples of lean practices, policies, behaviours, and operations Apply lean concepts to both your business and personal life Lean is about being agile, efficient, responsive, productive, and smart. It applies to any and every aspect of life, from the factory floor to your morning routine. The Lean Book of Lean is the quick, smart guide to employing lean principles every day, so you can start doing more with less.

Design for Operational Excellence: A Breakthrough Strategy for Business Growth

Author : Kevin J. Duggan
Publisher : McGraw Hill Professional
ISBN 13 : 0071768564
Total Pages : 304 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Design for Operational Excellence: A Breakthrough Strategy for Business Growth by : Kevin J. Duggan

Download or read book Design for Operational Excellence: A Breakthrough Strategy for Business Growth written by Kevin J. Duggan and published by McGraw Hill Professional. This book was released on 2011-09-16 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: Beyond Six Sigma and Lean! Design your processes to facilitate real business growth, in both healthy and unhealthy economies Design for Operational Excellence defines why companies embark upon continuous improvement—and the true answer is not to improve efficiency, quality, or eliminate waste! The reason is to achieve Operational Excellence. Duggan, an established authority on OpEx, provides the design criteria and guidelines that enable you to grow your business organically by refocusing management’s attention from running the business to growing the business. Founded on eight key principles, this groundbreaking system facilitates the continuous flow of value into any operation—from customer service to sales to manufacturing. Kevin J. Duggan is a renowned speaker, executive mentor, and educator in applying advanced lean techniques to achieve Operational Excellence and the author of two books on the subject: Creating Mixed Model Value Streams and The Office That Grows Your Business—Achieving Operational Excellence in Your Business Processes. As the Founder of the Institute for Operational Excellence, the leading educational center on Operational Excellence, and Duggan Associates, an international training and advisory firm, Kevin has assisted many major corporations worldwide, including United Technologies Corporation, Caterpillar, Pratt & Whitney, Singapore Airlines, IDEX Corporation, GKN and Parker Hannifin. A recognized expert on Operational Excellence, Kevin is a frequent keynote speaker, master of ceremonies, and panelist at international conferences, and has appeared on CNN and the Fox Business Network.

Beyond Heroes

Author : Kim Barnas
Publisher : ThedaCare Center for Healthcare Value
ISBN 13 : 098488484X
Total Pages : 216 pages
Book Rating : 4.9/5 (848 download)

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Book Synopsis Beyond Heroes by : Kim Barnas

Download or read book Beyond Heroes written by Kim Barnas and published by ThedaCare Center for Healthcare Value. This book was released on 2014-04-29 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hospitals have long relied on the heroics of one brilliant nurse or doctor to save the day. Such heroics often result in temporary workarounds and quick fixes that leave not only patients and quality care at risk, but also increase costs. This is the story of an organization breaking that habit. Like a growing number of healthcare organizations around the world, ThedaCare, Inc. has been using lean thinking and the principles of the Toyota Production System to improve quality of care, reduce waste, and become more reliable. But lean thinking was incompatible with ThedaCare’s old top-down, hero-based system of management. Kim Barnas, former SVP of ThedaCare, shows us how she and her team created a management system that is stable and lean, to spur continuous improvement. Beyond Heroes shows the reader, step by step, how ThedaCare teams developed the system, using the stories of its doctors, nurses and administrators to illustrate. The book explores each of the eight essential components of the lean system, from front-line problem solving with the scientific method to daily team huddles and creating standard work for leaders all the way to the top of an organization. Finally, the author introduces four executives from healthcare systems across North America who have implemented ThedaCare’s system and share the lessons they learned along the way. Beyond Heroes is not just a call to action or an argument for a better healthcare system. It is a necessary roadmap through the rocky terrain ahead, one that healthcare leaders can customize to their special needs.