Beyond Service Lies the Experience: Wisdom Edition

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Author :
Publisher : Power in Numbers Publishing
ISBN 13 : 9780615466002
Total Pages : 116 pages
Book Rating : 4.4/5 (66 download)

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Book Synopsis Beyond Service Lies the Experience: Wisdom Edition by : David B. Whitfield

Download or read book Beyond Service Lies the Experience: Wisdom Edition written by David B. Whitfield and published by Power in Numbers Publishing. This book was released on 2011-04-01 with total page 116 pages. Available in PDF, EPUB and Kindle. Book excerpt: If success is your goal business and life as it should be Beyond Service Lies the Experience gives you the tools and reasons to create experiences for your clients will have to not only coming back, but also spreading the word to friends and family, about you and what you do. When your clients tell others they would be foolish not to do business with you, you have found the power of the experience. Author and customer service guru David B. Whitfield guides you through creating a theme for your business and incorporating that theme into a framework for every business decision you make. Chapter by chapter Beyond Service Lies the Experience helps you engineer the right experience for your company. This revolutionary concept will help take your business and barketing to the mind-blowing, customer-getting, client-keeping, insane-profit-generating level that the instant-gratification, fun-loving, got-to-have-it-right-now generation demands.

Beyond Service Lies the Experience Revised Edition

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Author :
Publisher : iUniverse
ISBN 13 : 1440187061
Total Pages : 102 pages
Book Rating : 4.4/5 (41 download)

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Book Synopsis Beyond Service Lies the Experience Revised Edition by : Whitfield David B.

Download or read book Beyond Service Lies the Experience Revised Edition written by Whitfield David B. and published by iUniverse. This book was released on 2009-12 with total page 102 pages. Available in PDF, EPUB and Kindle. Book excerpt: "I believe that David has struck upon the foundational benchmark of service for the next business generation. It is a true master that can impart knowledge in an entertaining fashion. This book is the valuable resource for any proactive success-minded leader that intends on exceeding expectations." -Dr. Julian L. Evans "A fresh look at putting the customer at the heart of marketing. It's an enjoyable look at creating an experience that customers will associate positively with your product or service." -Dr. Diane Troyer, president, Cy-Fair College "The key to success for any business is customer satisfaction, and this little book gets to the essence of how to take care of customers in an entertaining, memorable, and effective manner. It is a valuable tool for all of us that are striving to earn loyal customers." -Darcy Mingoia, president, Cy-Fair Houston Chamber of Commerce

Beyond Service Lies the Experience

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Author :
Publisher : iUniverse
ISBN 13 : 0595422829
Total Pages : 75 pages
Book Rating : 4.5/5 (954 download)

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Book Synopsis Beyond Service Lies the Experience by : David Whitfield

Download or read book Beyond Service Lies the Experience written by David Whitfield and published by iUniverse. This book was released on 2007-05 with total page 75 pages. Available in PDF, EPUB and Kindle. Book excerpt: "I believe that David has struck upon the foundational benchmark of service for the next business generation. It is a true master that can impart knowledge in an entertaining fashion. This book is the valuable resource for any proactive success-minded leader that intends on exceeding expectations." -Dr. Julian L. Evans "A fresh look at putting the customer at the heart of marketing. It's an enjoyable look at creating an experience that customers will associate positively with your product or service." -Dr. Diane Troyer, president, Cy-Fair College "The key to success for any business is customer satisfaction, and this little book gets to the essence of how to take care of customers in an entertaining, memorable, and effective manner. It is a valuable tool for all of us that are striving to earn loyal customers." -Darcy Mingoia, president, Cy-Fair Houston Chamber of Commerce

Interconnected

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Author :
Publisher : Simon and Schuster
ISBN 13 : 1614294127
Total Pages : 263 pages
Book Rating : 4.6/5 (142 download)

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Book Synopsis Interconnected by : O-rgyan-ʼphrin-las-rdo-rje (Karma-pa XVII)

Download or read book Interconnected written by O-rgyan-ʼphrin-las-rdo-rje (Karma-pa XVII) and published by Simon and Schuster. This book was released on 2017-02-28 with total page 263 pages. Available in PDF, EPUB and Kindle. Book excerpt: Plucked from a humble nomad family to become the leader of one of Tibet’s oldest Buddhist lineages, the young Seventeenth Karmapa draws on timeless values to create an urgent ethic for today’s global community. We have always been, and will always be, interconnected—through family, community, and shared humanity. As our planet changes and our world grows smaller, it is vital we not only recognize our connections to one another and to the earth but also begin actively working together as interdependent individuals to create a truly global society. The Karmapa, Ogyen Trinley Dorje, is uniquely positioned to guide us in this process. Drawing on years of intensive Buddhist training and a passionate commitment to social issues, he teaches how we can move from a merely intellectual understanding to a fully lived experience of connection. By first seeing, then feeling, and finally living these connections, we can become more effective agents of social and ethical change. The Karmapa shows us how gaining emotional awareness of our connectedness can fundamentally reshape the human race. He then guides us to action, showing step by step how we can change the way we use the earth’s resources and can continue to better our society. In clear language, the Karmapa draws connections between such seemingly far-flung issues as consumer culture, loneliness, animal protection, and self-reliance. In the process, he helps us move beyond theory to practical and positive social and ethical change.

The Convenience Revolution

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Author :
Publisher : Sound Wisdom
ISBN 13 : 1640950532
Total Pages : 173 pages
Book Rating : 4.6/5 (49 download)

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Book Synopsis The Convenience Revolution by : Shep Hyken

Download or read book The Convenience Revolution written by Shep Hyken and published by Sound Wisdom. This book was released on 2018-10-02 with total page 173 pages. Available in PDF, EPUB and Kindle. Book excerpt: Convenience is King When you make it easier for customers to do business with you, they will reward you with their money, their loyalty, and their referrals. There’s a reason they call it a convenience store – because it’s convenient! When you have to pick up a gallon of milk, would you rather stop by a large supermarket or a 7-Eleven? Customers who shop at convenience stores know the selection is smaller and the prices are often higher...yet they still come in droves because of the ease of purchase. What about the minibar in your hotel room? That’s convenient too...but the convenience comes at a cost. Did you ever stop to think that the same $5.00 can of Coca-Cola in the hotel’s mini-fridge can be bought down the hall from the vending machine for just $1.25? Yet even with that can of Coke being four times more expensive, hotels are restocking minibars every day. Customers will pay for convenience. And they’ll choose to do more business over time with the people and companies that make their lives more convenient! Whether you’re trying to out-service a competitor or disrupt an entire industry, creating less friction and being more convenient for your customers should be your strategy. When you raise the convenience bar, you create the next level of amazing customer experience. This book shows you how to leverage convenience as a powerful way to differentiate yourself from your competition. You’ll learn six compelling strategies, supported by numerous examples and case studies that will fuel your plan to create a focus on convenience for your customers. The value proposition is both simple and profound: when you reduce friction and make it easier for customers to do business with you, they’ll reward you with their money, their loyalty, and their referrals. That’s the advantage of being a part of The Convenience Revolution.

Divine Ascension: A Journey to Enlightenment via Selfless Service

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Author :
Publisher : Keith R Parker
ISBN 13 :
Total Pages : 279 pages
Book Rating : 4./5 ( download)

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Book Synopsis Divine Ascension: A Journey to Enlightenment via Selfless Service by : Keith R Parker

Download or read book Divine Ascension: A Journey to Enlightenment via Selfless Service written by Keith R Parker and published by Keith R Parker. This book was released on 2024-07-05 with total page 279 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Divine Ascension: A Journey to Enlightenment via Selfless Service" by Keith R. Parker offers a transformative perspective on spiritual practice, drawing from ancient Vedic teachings and presenting them through a modern lens. This work invites readers to move beyond traditional paths that emphasize suppressing desires, restraining actions and detaching from outcomes. Instead, it proposes a vibrant, engaged approach to spirituality through selfless service. Parker's revival of Krishna’s teaching on Karma Yoga highlights the profound spiritual growth from serving others’ desires. By placing the desires of others at the forefront, we align with a divine force, leading to personal and spiritual evolution. This practice of selfless service is not merely an act of kindness but a profound spiritual practice that leads to the renunciation of selfish desires, fostering true spiritual growth and fulfillment. Each chapter of "Divine Ascension" delves into the practical application of these principles. The book emphasizes living a life of ordered harmony and divine increase, where spiritual and material wellbeing are interconnected. Parker draws from the Bhagavad Gita, providing insightful commentary on its teachings and showing how they apply to achieve higher consciousness. The journey towards enlightenment in "Divine Ascension" is framed as an active, integrated practice where the self and service to others merge seamlessly. This approach dissolves the traditional dichotomy between self-interest and self-sacrifice, presenting a path where personal fulfillment and spiritual growth are achieved through selfless service. The practice of Karma Yoga is a powerful tool for transforming one's life, leading to a deeper understanding and experience of one's divine potential. Through the alchemy of gratitude and the practice of Karma Yoga, "Divine Ascension" encourages readers to unlock their divine potential and experience God's presence in the everyday. This book is a call to action, urging readers to participate in their spiritual journey and find fulfillment through dynamic service to others. By embracing these teachings, readers transform their lives and touch the infinite, experiencing a deeper connection with the divine in their daily lives. Key Themes: - Redefining Karma Yoga: Parker challenges traditional Karma Yoga, emphasizing serving others’ desires as the means to innocently renouncing their own. - Active Engagement: The path to spiritual and material wellbeing favors the householder engaged in serving the desires of those they honor and love. - Integration of Physical and Cognitive Realms: The book shows how aligning physical actions with cognitive understanding leads to a harmonious and fulfilling life. - Practical Application of Vedic Teachings: Each chapter provides insights into how ancient teachings apply to active lives, achieving spiritual and material wellbeing. - Self-sacrifice as a Path to Enlightenment: The practice of selfless service dissolves the separation between self and others, leading to personal and spiritual fulfillment. - Gratitude and Divine Potential: The book emphasizes the transformative power of gratitude to God and its role in unlocking one's divine potential. Conclusion: "Divine Ascension" invites readers to transform their lives through selfless service and experience the divine in the everyday. Parker's commentary on the Bhagavad Gita and his modern reinterpretation of ancient Vedic teachings provide a compelling guide for those seeking deeper understanding on their spiritual journey. This book encourages readers to accelerate their spiritual evolution by embracing a life of selfless service, harmonizing their physical and cognitive realms, and unlocking their divine potential through Karma Yoga.

Beyond Preservation

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Author :
Publisher : Temple University Press
ISBN 13 : 1439902305
Total Pages : 249 pages
Book Rating : 4.4/5 (399 download)

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Book Synopsis Beyond Preservation by : Andrew Hurley

Download or read book Beyond Preservation written by Andrew Hurley and published by Temple University Press. This book was released on 2010-05-21 with total page 249 pages. Available in PDF, EPUB and Kindle. Book excerpt: A framework for stabilizing and strengthening inner-city neighborhoods through the public interpretation of historic landscapes.

Beyond

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Author :
Publisher : Penguin
ISBN 13 : 1594634459
Total Pages : 353 pages
Book Rating : 4.5/5 (946 download)

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Book Synopsis Beyond by : Catherine Wolff

Download or read book Beyond written by Catherine Wolff and published by Penguin. This book was released on 2021-05-25 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Beautifully written, expertly researched and masterfully presented, this tour of how heaven has been understood throughout history is absolutely fascinating.” —James Martin, SJ, author of Jesus: A Pilgrimage A smart and thought-provoking cultural history of heaven. What do we think of when we think about heaven? What might it look like? Who or what might be there? Since humans began to huddle together for protection thousands of years ago, these questions have been part of how civilizations and cultures define heaven, the good place beyond this one. From Christianity to Islam to Hinduism and beyond, from the brush of Michelangelo to the pen of Dante, people across millennia have tried to explain and describe heaven in ways that are distinctive and analogous, unique and universal. In this engrossing cultural history of heaven, Catherine Wolff delves into how people and cultures have defined heaven over the centuries. She describes how different faiths and religions have framed it, how the sense of heaven has evolved, and how nonreligious influences have affected it, from the Enlightenment to the increasingly nonreligious views of heaven today. Wolff looks deep into the accounts of heaven to discover what’s common among them and what makes each conception distinct and memorable. The result is Beyond, an engaging, thoughtful exploration of an idea that is central to our humanity and our desire to define an existence beyond death.

Eyes of Wisdom

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Author :
Publisher : Simon and Schuster
ISBN 13 : 1416562370
Total Pages : 134 pages
Book Rating : 4.4/5 (165 download)

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Book Synopsis Eyes of Wisdom by : Heyoka Merrifield

Download or read book Eyes of Wisdom written by Heyoka Merrifield and published by Simon and Schuster. This book was released on 2007-07-01 with total page 134 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this first volume of The White Buffalo Woman Trilogy, author Heyoka Merrifield celebrates the sacredness of nature and the return of a culture hidden by time. Eyes of Wisdom offers a deeply moving narration of life and ceremony on the plains that is richly interwoven with Native American and other mythic traditions. The author draws inspiration from the legend of White Buffalo Woman, his vision quests, and experiences in the Sun Dance lodge.

Wisdom at Work

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Author :
Publisher : Crown Currency
ISBN 13 : 0525573186
Total Pages : 274 pages
Book Rating : 4.5/5 (255 download)

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Book Synopsis Wisdom at Work by : Chip Conley

Download or read book Wisdom at Work written by Chip Conley and published by Crown Currency. This book was released on 2018-09-18 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: Experience is making a comeback. Learn how to repurpose your wisdom. At age 52, after selling the company he founded and ran as CEO for 24 years, rebel boutique hotelier Chip Conley was looking at an open horizon in midlife. Then he received a call from the young founders of Airbnb, asking him to help grow their disruptive start-up into a global hospitality giant. He had the industry experience, but Conley was lacking in the digital fluency of his 20-something colleagues. He didn't write code, or have an Uber or Lyft app on his phone, was twice the age of the average Airbnb employee, and would be reporting to a CEO young enough to be his son. Conley quickly discovered that while he'd been hired as a teacher and mentor, he was also in many ways a student and intern. What emerged is the secret to thriving as a mid-life worker: learning to marry wisdom and experience with curiosity, a beginner's mind, and a willingness to evolve, all hallmarks of the "Modern Elder." In a world that venerates the new, bright, and shiny, many of us are left feeling invisible, undervalued, and threatened by the "digital natives" nipping at our heels. But Conley argues that experience is on the brink of a comeback. Because at a time when power is shifting younger, companies are finally waking up to the value of the humility, emotional intelligence, and wisdom that come with age. And while digital skills might have only the shelf life of the latest fad or gadget, the human skills that mid-career workers possess--like good judgment, specialized knowledge, and the ability to collaborate and coach - never expire. Part manifesto and part playbook, Wisdom@Work ignites an urgent conversation about ageism in the workplace, calling on us to treat age as we would other type of diversity. In the process, Conley liberates the term "elder" from the stigma of "elderly," and inspires us to embrace wisdom as a path to growing whole, not old. Whether you've been forced to make a mid-career change, are choosing to work past retirement age, or are struggling to keep up with the millennials rising up the ranks, Wisdom@Work will help you write your next chapter.

Leadership of change

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Author :
Publisher : The Stationery Office
ISBN 13 : 9780215040671
Total Pages : 164 pages
Book Rating : 4.0/5 (46 download)

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Book Synopsis Leadership of change by : Great Britain: Parliament: House of Commons: Public Administration Select Committee

Download or read book Leadership of change written by Great Britain: Parliament: House of Commons: Public Administration Select Committee and published by The Stationery Office. This book was released on 2012-01-20 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: The new arrangements implemented at the top of the Civil Service on the retirement of Sir Gus O'Donnell could lead to weaker leadership and disperse power at a critical time of change in government and that they will not succeed unless ministers, and particularly the Prime Minister, accords the two roles - Cabinet Secretary and Head of the Civil Service - equal power and status. There is a risk that the Cabinet Secretary will be "top dog", and the Head of the Civil service will be relegated to a subservient role rendering him ineffective. The report makes public for the first time an organisation chart of the new arrangements. The key findings are: doubts whether the new Head of the Civil Service, Sir Bob Kerslake, will be able to fulfil all the duties set out in his lengthy job description in the two days per week allocated to the post, while also acting as Permanent Secretary in a major department of state; Sir Bob must have the seniority and the ear of the Prime Minister in order to fulfil his role and parity of status with the Cabinet Secretary; he must attend Cabinet regularly on the same basis as the Cabinet Secretary; PASC recommends a full-time Head of the Civil Service who should also be Permanent Secretary in the Cabinet Office, overseeing a stronger centre of government able to implement change across Whitehall; the Government should conduct a full of review these changes in July 2012.

Shaped for Service

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Author :
Publisher : Wipf and Stock Publishers
ISBN 13 : 1498291244
Total Pages : 332 pages
Book Rating : 4.4/5 (982 download)

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Book Synopsis Shaped for Service by : Paul Goodliff

Download or read book Shaped for Service written by Paul Goodliff and published by Wipf and Stock Publishers. This book was released on 2017-02-17 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the English-speaking Western world alone, thousands of men and women begin formal training for Christian ministry each year, or informally, seek to equip themselves for pastoral ministry. Over the past fifty years, the ancient world of virtue ethics has been reimagined as a means of forming people of character and morality today, and in this book, it is used as the framework to understand what we are doing as we form Christian ministers now, and how we might strengthen that formation by more consciously linking the practices of ministry with the person, spirituality, and wisdom of the practitioner. Writing out of the context of a lifetime of pastoral ministry and the oversight of ministers in the Baptist Union of Great Britain, Paul Goodliff explores what pastors do and who they are called to be, using a mixture of theological and pastoral inquiry, reflections upon art, and personal story. This book will be of interest to those who are charged with forming the next generation of ministers; but anyone starting out on that journey of formation for ministry will also find this vision of ministry challenging and inspiring.

Where's the Wisdom in Service-Learning?

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Author :
Publisher : IAP
ISBN 13 : 1681238667
Total Pages : 204 pages
Book Rating : 4.6/5 (812 download)

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Book Synopsis Where's the Wisdom in Service-Learning? by : Robert Shumer

Download or read book Where's the Wisdom in Service-Learning? written by Robert Shumer and published by IAP. This book was released on 2017-04-01 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: The service-learning field is 50 years old in the United States. Much has been developed over that time in the fields of K-12 schooling, higher education, and community organizations. People who have been involved in the movement have worked individually and collaboratively to include servicelearning as an effective pedagogy and program in educational settings. They have created opportunities for students, teachers, faculty, and community members to learn about academic content and personal commitment to serving others for social change and community impact. In this book we hear from individuals who have been involved in the effort for more than 30 or 40 years about what they have learned from their experiences and what wisdom they can share with others who will be involved for the next several decades. Their experience, insight, and understanding will hopefully help younger people to improve and expand on the movement and place service-learning and community engagement as a regular part of American education. “Robert Shumer has been a stalwart of the service learning movement for decades. He’s a practitioner, a researcher, an experimenter. This book gives valuable perspective for all of us going forward.” ~ Paul Loeb, Author of Soul of a Citizen “At a moment when many are asking how higher education can better serve our democracy, Robert Shumer’s book reminds us that we still have much to learn from those who built the movement for community engagement through service learning. As befits the field, the chapters in this book derive wisdom from experience and, in so doing, give us insight and inspiration for identifying the way forward.” ~ Andrew J. Seligsohn, President, Campus Compact “This book provides a strong foundation for promoting discussions on how the service-learning movement has evolved over the past 30-40 years. Rob Shumer has pulled together several key leaders in the service-learning movement to share their stories and experiences. This book will be useful to a younger generation of service-learning practitioners and faculty who will continue to build the field that these pioneers so generously cultivated.” ~ Elaine K. Ikeda, Ph.D. Executive Director, California Campus Compact

Life Beyond Burnout

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Author :
Publisher : Balboa Press
ISBN 13 : 1982210508
Total Pages : 190 pages
Book Rating : 4.9/5 (822 download)

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Book Synopsis Life Beyond Burnout by : Alan Shelton M.D. M.P.H.

Download or read book Life Beyond Burnout written by Alan Shelton M.D. M.P.H. and published by Balboa Press. This book was released on 2018-10-26 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you dread going to work? Have you become so weary and depleted you can’t wait until the end of your shift? Have expanded regulations and limited resources dashed your dreams of caring for the people you serve? Have you lost the joy you once experienced in your job? If so, you are not alone. Burnout is an enormous problem for those in the helping professions. Author Dr. Alan Shelton knows the pain of burnout. He’s struggled through those dark feelings himself. As Clinical Director of the Puyallup Tribal Health Authority, Shelton now oversees a large ambulatory clinic which offers multiple services while seeing his own patients. Not long ago, however, burnout nearly sidelined him. Then a remarkable meeting with a Native Healer gave him surprising insight into his situation. Instead of resigning or changing professions, Shelton found a way to recover his passion for his work and use his new creative energy to address issues. Life Beyond Burnout traces Dr. Shelton’s journey from a depressed, hopeless, and encumbered physician to an energetic, creative, and enthusiastic caregiver. In this self-help book, Shelton shares the secrets he discovered while finding his way back. Whatever you do, if it involves helping people, you know how difficult it is to keep giving, day after day. But by rediscovering and growing your inner life, you can recover the joy and excitement you felt when you first began your career.

Beyond the Tower

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Author :
Publisher : Taylor & Francis
ISBN 13 : 1000979733
Total Pages : 337 pages
Book Rating : 4.0/5 (9 download)

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Book Synopsis Beyond the Tower by : C. David Lisman

Download or read book Beyond the Tower written by C. David Lisman and published by Taylor & Francis. This book was released on 2023-07-03 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: This practical guide is intended for faculty and service-learning directors, combining the how-to information and rigorous intellectual framework that teachers seek. What distinguishes this volume is that the contributors are writing for their peers. They discuss how service-learning can be implemented within philosophy and what philosophy contributes to the pedagogy of service-learning. The book offers both theoretical background and practical pedagogical chapters which describe the design, implementation, and outcomes of philosophical service-learning programs, as well as annotated bibliographies, program descriptions and course syllabi.

The Next Supper

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Author :
Publisher : PublicAffairs
ISBN 13 : 1541758420
Total Pages : 329 pages
Book Rating : 4.5/5 (417 download)

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Book Synopsis The Next Supper by : Corey Mintz

Download or read book The Next Supper written by Corey Mintz and published by PublicAffairs. This book was released on 2021-11-16 with total page 329 pages. Available in PDF, EPUB and Kindle. Book excerpt: A searing expose of the restaurant industry, and a path to a better, safer, happier meal. In the years before the pandemic, the restaurant business was booming. Americans spent more than half of their annual food budgets dining out. In a generation, chefs had gone from behind-the-scenes laborers to TV stars. The arrival of Uber Eats, DoorDash, and other meal delivery apps was overtaking home cooking. Beneath all that growth lurked serious problems. Many of the best restaurants in the world employed unpaid cooks. Meal delivery apps were putting restaurants out of business. And all that dining out meant dramatically less healthy diets. The industry may have been booming, but it also desperately needed to change. Then, along came COVID-19. From the farm to the street-side patio, from the sweaty kitchen to the swarm of delivery vehicles buzzing about our cities, everything about the restaurant business is changing, for better or worse. The Next Supper tells this story and offers clear and essential advice for what and how to eat to ensure the well-being of cooks and waitstaff, not to mention our bodies and the environment. The Next Supper reminds us that breaking bread is an essential human activity and charts a path to preserving the joy of eating out in a turbulent era.

Co-Active Leadership, Second Edition

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Author :
Publisher : Berrett-Koehler Publishers
ISBN 13 : 1523091142
Total Pages : 192 pages
Book Rating : 4.5/5 (23 download)

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Book Synopsis Co-Active Leadership, Second Edition by : Karen Kimsey-House

Download or read book Co-Active Leadership, Second Edition written by Karen Kimsey-House and published by Berrett-Koehler Publishers. This book was released on 2021-05-04 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: As leaders, how we are is as important as what we do. The second edition of this leadership classic, updated with new chapters, shows how to master the inner and outer work needed to build relationships that unleash the transformational creative potential in everyone. We need to expand beyond top-down, one-dimensional leadership models and find alternatives that are more fluid and inclusive and that harness the possibility of many rather than relying on the power of one. This is exactly what Karen and Henry Kimsey-House provide in this groundbreaking book. Co-Active Leadership is a deeply collaborative approach, which is why the first of its five dimensions is leading from within: self-leadership. Leaders must be fully present and live lives of integrity, openheartedness, and self-awareness if they are to make the kind of conscious, creative choices Co-Active Leadership demands. Each of the remaining four dimensions work together holistically. Depending on the situation, you may lead from the front, offering guidance and inspiration; from behind, supporting and encouraging others; from beside, partnering with and supporting other members of your team; or from the field, drawing on insights and wisdom available beyond the rational mind. This edition includes two new chapters, one offering new ways to utilize the Co-Active Leadership Model and another that goes deeply into the Co-Active philosophy. Co-Active Leadership celebrates and honors different expressions of leadership. It invites all of us to share our expertise and allows collaborative solutions to emerge that would never have been possible otherwise.