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Author : Paul Philip Rux
Publisher :
ISBN 13 :
Total Pages : 502 pages
Book Rating : 4.:/5 (89 download)
Download or read book Benchmarking Total Quality Management Databases for Higher Education written by Paul Philip Rux and published by . This book was released on 1994 with total page 502 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Sayeda Begum
Publisher : Taylor & Francis
ISBN 13 : 1000332462
Total Pages : 204 pages
Book Rating : 4.0/5 (3 download)
Download or read book Total Quality Management in Higher Education written by Sayeda Begum and published by Taylor & Francis. This book was released on 2020-12-23 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers a conceptual, theoretical, and empirical overview of the role of total quality management (TQM) in Indian higher education from the perspectives of the engineering faculty, students, and alumni. It identifies the critical dimensions to measure the performance of TQM. This volume conceptualizes the service quality of higher education, especially in engineering education, through empirical assessment of the services being provided to major stakeholders like the faculty, the students, and the alumni. It highlights the significance of TQM in creating success stories while discussing the importance of improved productivity and quality in higher education with respect to the quality of engineering educational institutions. Further, the book provides a complete framework for the implementation of TQM in engineering educational institutions. This book will be of interest to students, teachers, and researchers of education and management studies. It will also be useful for educationalists, education administrators, education policymakers and bureaucrats, management professionals, business leaders, and the governing bodies of higher education institutions.
Author : Gary D. Levy
Publisher : John Wiley & Sons
ISBN 13 : 1118641043
Total Pages : 105 pages
Book Rating : 4.1/5 (186 download)
Download or read book Benchmarking in Institutional Research written by Gary D. Levy and published by John Wiley & Sons. This book was released on 2012-12-21 with total page 105 pages. Available in PDF, EPUB and Kindle. Book excerpt: While the term benchmarking is commonplace nowadays in institutional research and higher education, less common, is a solid understanding of what it really means and how it has been, and can be, used effectively. This volume begins by defining benchmarking as “a strategic and structured approach whereby an organization compares aspects of its processes and/or outcomes to those of another organization or set of organizations to identify opportunities for improvement.” Building on this definition, the chapters provide a brief history of the evolution and emergence of benchmarking in general and in higher education in particular. The authors apply benchmarking to: Enrollment management and student success Institutional effectiveness The potential economic impact of higher education institutions on their host communities. They look at the use of national external survey data in institutional benchmarking and selection of peer institutions, introduce multivariate statistical methodologies for guiding that selection, and consider a novel application of baseball sabermetric methods. The volume offers a solid starting point for those new to benchmarking in higher education and provides examples of current best practices and prospective new directions. This is the 156th volume of this Jossey-Bass series. Always timely and comprehensive, New Directions for Institutional Research provides planners and administrators in all types of academic institutions with guidelines in such areas as resource coordination, information analysis, program evaluation, and institutional management.
Author : Luis Rocha-Lona
Publisher : CRC Press
ISBN 13 : 1466564997
Total Pages : 205 pages
Book Rating : 4.4/5 (665 download)
Download or read book Building Quality Management Systems written by Luis Rocha-Lona and published by CRC Press. This book was released on 2013-06-25 with total page 205 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quality has quickly become one of the most important decision-making factors for consumers. And although organizations invest considerable resources into building the right quality management systems (QMSs), in many instances, the adoption of such quality improvement tools are just not enough. Building Quality Management Systems: Selecting the Right Methods and Tools explains exactly what directors, practitioners, consultants, and researchers must do to make better choices in the design, implementation, and improvement of their QMSs. Based on the authors’ decades of industrial experience working on business improvement projects for multinationals looking to design or improve their QMSs, the book discusses building QMSs based on two important organizational elements: needs and resources. It begins with an overview of QMSs and systems thinking and the impact of QMSs on financial performance. Illustrating the process management approach, it reviews the most well-known business and quality improvement models, methods, and tools that support a major QMS. The authors introduce their own time-tested methodology for designing, implementing, and enhancing your own QMS. Using their proven method, you will learn how to: Implement a strategic quality plan based on your specific needs, capabilities, cost–benefits, policies, and business strategies Select the right models, methods, and tools to be adopted as part of your QMS Understand the critical success factors and implementation challenges Evaluate the level of maturity of your QMS and your implementation efforts Highlighting the importance of quality as a way of life, this book supplies the understanding you’ll need to make the right choices in the development and deployment of your QMS. With a clear focus on business performance and process management, it provides the basis for creating the quality management culture required to become a world-class organization.
Author : Michael Armstrong
Publisher : Routledge
ISBN 13 : 1135374570
Total Pages : 310 pages
Book Rating : 4.1/5 (353 download)
Download or read book Benchmarking and Threshold Standards in Higher Education written by Michael Armstrong and published by Routledge. This book was released on 2014-05-12 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: The specification of standards in higher education has long been the subject of international debate. This text covers the rationales, operational issues and perspectives on benchmarking and standards from international viewpoints.
Author : Norman Jackson
Publisher : Open University Press
ISBN 13 : 9780335204540
Total Pages : 0 pages
Book Rating : 4.2/5 (45 download)
Download or read book Benchmarking for Higher Education written by Norman Jackson and published by Open University Press. This book was released on 2000 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Benchmarking for Higher Education provides an holistic view of the application of benchmarking. It uses case studies and system-wide reviews to show how benchmarking is being used by universities and colleges, and by subject and functional communities, in the UK and in other higher education systems, to aid self-regulation and self-improvement. The book is an important resource for academic and non-academic managers in higher education."--Jacket
Author : A. Gnanam
Publisher :
ISBN 13 :
Total Pages : 258 pages
Book Rating : 4.3/5 (91 download)
Download or read book Benchmarking Quality in Higher Education written by A. Gnanam and published by . This book was released on 2003 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: The world over, quality assurance agencies are working towards the same purpose, but in different contexts and with consequent variance in their procedures. There is a growing fund of experience on various issues of quality and quality assurance to build on but at present it is highly fragmented and well developed only in a few countries and on issues more pressing to the context of those countries.
Author : Chenicheri Sid Nair
Publisher : Elsevier
ISBN 13 : 1780630379
Total Pages : 247 pages
Book Rating : 4.7/5 (86 download)
Download or read book Leadership and Management of Quality in Higher Education written by Chenicheri Sid Nair and published by Elsevier. This book was released on 2010-08-12 with total page 247 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a range of case studies concerning the leadership and management of quality development in higher education. It captures the experiences of senior administrators and managers to the complexity of problems that quality development involves. The authors draw attention to the human-centred approach to quality, as they argue that in any activity there is a need to take account of human values and attitudes. Experiences from experts in the field Guide to resources that are utilized in the higher education industry Auditors’ perceptions
Author : Allan M. Hoffman
Publisher :
ISBN 13 :
Total Pages : 488 pages
Book Rating : 4.:/5 (321 download)
Download or read book Total Quality Management written by Allan M. Hoffman and published by . This book was released on 1995 with total page 488 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Jiju Antony
Publisher : Psychology Press
ISBN 13 : 9780415222716
Total Pages : 258 pages
Book Rating : 4.2/5 (227 download)
Download or read book Understanding, Managing, and Implementing Quality written by Jiju Antony and published by Psychology Press. This book was released on 2002 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes in a range of organisational contexts, including manufacturing, higher education, health care, policing and retailing.
Author : Sony, Michael
Publisher : IGI Global
ISBN 13 : 1522598316
Total Pages : 462 pages
Book Rating : 4.5/5 (225 download)
Download or read book Quality Management Implementation in Higher Education: Practices, Models, and Case Studies written by Sony, Michael and published by IGI Global. This book was released on 2019-08-02 with total page 462 pages. Available in PDF, EPUB and Kindle. Book excerpt: Although initially utilized in business and industrial environments, quality management systems can be adapted into higher education to assess and improve an institution’s standards. These strategies are now playing a vital role in educational areas such as teaching, learning, and institutional-level practices. However, quality management tools and models must be adapted to fit with the culture of higher education. Quality Management Implementation in Higher Education: Practices, Models, and Case Studies is a pivotal reference source that explores the challenges and solutions of designing quality management models in the current educational culture. Featuring research on topics such as Lean Six Sigma, distance education, and student supervision, this book is ideally designed for school board members, administrators, deans, policymakers, stakeholders, professors, graduate students, education professionals, and researchers seeking current research on the applications and success factors of quality management systems in various facets of higher education.
Author : Tammy Jean Lee
Publisher :
ISBN 13 :
Total Pages : 244 pages
Book Rating : 4.:/5 (319 download)
Download or read book Benchmarking Academic Key Performance Indicators for Higher Education written by Tammy Jean Lee and published by . This book was released on 2001 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Anthony Kelly
Publisher : Routledge
ISBN 13 : 1134518889
Total Pages : 175 pages
Book Rating : 4.1/5 (345 download)
Download or read book Benchmarking for School Improvement written by Anthony Kelly and published by Routledge. This book was released on 2004-08-02 with total page 175 pages. Available in PDF, EPUB and Kindle. Book excerpt: Benchmarking is a term used by the DfEE and OFSTED to describe a school's performance against a national or local average. This useful guide helps senior management teams of schools or colleges, to undertake their own benchmarking, with the aim of increasing effectiveness and improvement. Tony Kelly looks at the different types of benchmarking and what should be benchmarked and why. He discusses the possibility of forming a benchmarking partnership with another organisation which is acknowledged to be better performing. He also addresses the process of forming a benchmarking team within a school or college. Practical guidance is provided on techniques such as making an effectiveness comparison, targeting for improvement, and producing target-setting tables and benchmarking comparison charts. The content of the book has been based on extensive research from the UK and overseas. It provides step-by-step advice, photocopiable templates and suggestions for further reading.
Author : John S. Oakland
Publisher : Routledge
ISBN 13 : 1317808428
Total Pages : 801 pages
Book Rating : 4.3/5 (178 download)
Download or read book Total Quality Management and Operational Excellence written by John S. Oakland and published by Routledge. This book was released on 2014-04-24 with total page 801 pages. Available in PDF, EPUB and Kindle. Book excerpt: The notion of "Quality" in business performance has exploded since the publication of the first edition of this classic text in 1989. Today there is a plethora of performance improvement frameworks including Baldrige, EFQM, Lean, Six Sigma and ISO 9001, offering a potentially confusing variety of ways to achieve business excellence. Quality guru John Oakland’s famous TQM model, in many ways a precursor to these frameworks, has evolved to become the ultimate holistic overview of performance improvement strategy. Incorporating the frameworks that succeeded it, the revised model redefines Quality by: Accelerating change Reducing cost Protecting reputation Oakland’s popular, practical, jargon-free style, along with ten case studies eight of which are brand new, effortlessly ties the model to its real-life applications, making it easy to understand how to apply what you’ve learned to your practices and a achieve sustainable competitive advantage. Total Quality Management and Operational Excellence: Text with Cases (Fourth Edition) is supplemented for the first time with a suite of online teaching aids for busy tutors. This exciting update of a classic text is perfect for all students studying for professional qualifications in the management of quality, or those studying science, engineering or business and management who need to understand the part TQM may play in their subjects.
Author : Paul F. Fendt
Publisher : Edwin Mellen Press
ISBN 13 :
Total Pages : 192 pages
Book Rating : 4.3/5 (91 download)
Download or read book Quality Improvement in Continuing Higher Education and Service Organizations written by Paul F. Fendt and published by Edwin Mellen Press. This book was released on 1992 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Higher education and business have much to share and to learn from each other. Economic stress includes all entities: nations, states, businesses, institutions of higher learning, and many others. This text seeks to demonstrate how specific application of Total Quality Management (TQM) programmes have proven instructive and useful to higher education and to service organizations. It goes beyond stewardship and explores expanding uses of human potential, covering: management, planning, evaluation, and accountability.
Author : Geoff Doherty
Publisher : Routledge
ISBN 13 : 1134961421
Total Pages : 209 pages
Book Rating : 4.1/5 (349 download)
Download or read book Developing Quality Systems in Education written by Geoff Doherty and published by Routledge. This book was released on 2003-09-02 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presents an overview of the pitfalls and problems of implementing quality standards in education. The text looks at the practical advantages and disadvantages of quality systems, case studies of attempts at implementation and proposals for developments across the education sector as a whole.
Author : Susan Jurow
Publisher : Routledge
ISBN 13 : 1135022909
Total Pages : 215 pages
Book Rating : 4.1/5 (35 download)
Download or read book Integrating Total Quality Management in a Library Setting written by Susan Jurow and published by Routledge. This book was released on 2013-04-15 with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt: Improve the delivery of library services by implementing total quality management (TQM), a system of continuous improvement employing participative management and centered on the needs of customers. Although TQM was originally designed for and successfully applied in business and manufacturing settings, this groundbreaking volume introduces strategies for translating TQM principles from the profit-based manufacturing sector to the library setting. Integrating Total Quality Management in a Library Setting shows librarians how to improve library services by implementing strategies such as employee involvement and training, problem-solving teams, statistical methods, long-term goals and thinking, and an overall recognition that the system (not the staff) is responsible for most inefficiencies. Total Quality Management in a Library Setting describes the principles of TQM, its origins, and the potential benefits and barriers to be expected when adopting quality management approaches in libraries. Chapters provide guidelines for planning and implementation to help libraries use total quality management to break down interdepartmental barriers and work on continuously improving library services. The contributors, who have begun to think about using or who are already using TQM in a library setting, present specific planning and implementation issues that can be put to immediate use in libraries. With this innovative book, library managers will learn that by working together on problem solving teams to address specific operational questions, and by developing a shared knowledge of problem-solving tools and techniques, staff members grow personally and gain a larger sense of organizational purpose. Other TQM methods introduced in this book include the concept of the internal customer, which teaches staff to recognize how other staff members use the results of their work, and the principle of continuous improvement, which enables libraries to set measurable goals based on quantitative performance indicators, and to monitor progress toward those goals.
