The Effective Client

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Publisher :
ISBN 13 : 9781706240396
Total Pages : 139 pages
Book Rating : 4.2/5 (43 download)

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Book Synopsis The Effective Client by : David Skuodas

Download or read book The Effective Client written by David Skuodas and published by . This book was released on 2020 with total page 139 pages. Available in PDF, EPUB and Kindle. Book excerpt: Have you ever wondered what designers and builders really think about their clients, or why it matters? David Skuodas spent the past several years asking vendors in the construction industry the following question: "Why does it matter to be a good client?" Skuodas interviewed over 50 consultants, contractors, and client project managers about this topic. He asked them what differentiates a good client from a bad client, and how the client affects the cost, schedule, and quality of a project. He also asked vendors what conditions allow them to do their best work, and conversely, what might an owner do that makes it difficult for vendors to do their jobs effectively? This book allows you to peek behind the curtain and find out how designers and builders really differentiate between good and bad clients. You will learn how client behavior affects the price and quality of work - and even how designers and builders choose their clients. That's right, just because you have a project to bid doesn't anybody has to bid it. This book offers practical advice on how you can improve your standing with designers and builders so you can become a client of choice. Make no mistake: owners are in competition with each other for a very limited pool of capable designers and builders. Being a desirable customer is smart business, this book will show you how.

Being an Effective Construction Client

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Author :
Publisher : Routledge
ISBN 13 : 1000702383
Total Pages : 210 pages
Book Rating : 4.0/5 (7 download)

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Book Synopsis Being an Effective Construction Client by : Peter Ullathorne

Download or read book Being an Effective Construction Client written by Peter Ullathorne and published by Routledge. This book was released on 2019-07-25 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: Being a client on a construction project can be incredibly complex and demanding but ultimately rewarding once your ambitions are fulfilled. This comprehensive ‘one stop shop’ will help you to achieve that magic combination of quality and efficiency, guiding you through the entire project lifecycle, from briefing to taking delivery and beyond. It will help you to better understand the project process, the client’s role within it and, critically, how to be successful and effective by advising you on; the key milestones in the project process and your legal responsibilities at each stage achieving cost-effectiveness, efficiency and meeting project timelines key client issues such as funding and investment straightforward best practice advice and how to avoid common problems insightful tips from clients reflecting on their experiences handy tools including a project route map, project decision checklist and diary of a development

The Client Role in Successful Construction Projects

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Author :
Publisher : Routledge
ISBN 13 : 1351674188
Total Pages : 329 pages
Book Rating : 4.3/5 (516 download)

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Book Synopsis The Client Role in Successful Construction Projects by : Jason Challender

Download or read book The Client Role in Successful Construction Projects written by Jason Challender and published by Routledge. This book was released on 2019-05-08 with total page 329 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Client Role in Successful Construction Projects is a practical guide for clients on how to initiate, procure and manage construction projects and developments. This book is written from the perspective of the client initiating a construction project as part of a business venture and differs from most available construction literature which can externalise the client as a risk to be managed by the design team. The book provides a practical framework for new and novice clients undertaking construction, giving them a voice and enabling them to: Understand the challenges that they and the project are likely to face. Communicate and interact effectively with key stakeholders and professionals within the industry. Understand in straightforward terms where they can have a positive impact on the project. Put in place a client-side due diligence process. Reduce their institutional risk and the risk of project failure. Discover how their standard models are able to co-exist and even transfer to a common client-side procedure for managing a construction project. Written by clients, for clients, this book is highly recommended not only for clients, but for construction industry professionals who want to develop their own skills and enhance their working relationship with their clients. A supporting website for the book will be available, which will give practical examples of the points illustrated in the book and practical advice from specialists in the field.

Understanding the Construction Client

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Publisher : John Wiley & Sons
ISBN 13 : 0470759534
Total Pages : 328 pages
Book Rating : 4.4/5 (77 download)

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Book Synopsis Understanding the Construction Client by : David Boyd

Download or read book Understanding the Construction Client written by David Boyd and published by John Wiley & Sons. This book was released on 2008-04-15 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book breaks new ground by creating a framework to understand clients’ actions and needs. Most construction management books focus on improving the construction process; this one focuses on a better engagement with the client. It challenges conceptions of both the construction industry and clients’ businesses so that a more effective process and greater client satisfaction can be achieved. The book suggests that ‘buildings are not about building but about changing and developing the client’. The technical, organisational and psychological aspects of this are described and analysed in detail so that current experience can be explained and better practice determined. The book offers well-researched information about clients in a number of sectors - developers, supermarkets, NHS, government, airports and housing associations - which will help you understand what these client’s business or service needs are and how construction fits into this. It demonstrates how to develop an appreciation of the client’s perspective with a toolkit for ensuring successful client engagement. This makes Understanding the Construction Client a user-friendly and practical guide, as well as significant text for academia.

Project Management for Construction

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Publisher : Chris Hendrickson
ISBN 13 : 0137312660
Total Pages : 425 pages
Book Rating : 4.1/5 (373 download)

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Book Synopsis Project Management for Construction by : Chris Hendrickson

Download or read book Project Management for Construction written by Chris Hendrickson and published by Chris Hendrickson. This book was released on 1989 with total page 425 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Commercial Client's Guide to Engaging an Architect

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Publisher : Routledge
ISBN 13 : 100070307X
Total Pages : 90 pages
Book Rating : 4.0/5 (7 download)

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Book Synopsis Commercial Client's Guide to Engaging an Architect by : Nigel Ostime

Download or read book Commercial Client's Guide to Engaging an Architect written by Nigel Ostime and published by Routledge. This book was released on 2019-08-05 with total page 90 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you need to understand about engaging the services of an architect, this updated RIBA guide is for you. Straightforward and completely up-to-date regarding legislation, it sets out everything you need to be aware of, for a large or small commercial project. The right architect can bring considerable added value to the success of your project. This guide talks you through all aspects of your project and what you should expect from your architect at each stage - including formal appointment mechanisms, calculating fees and project management responsibilities. This is for commercial clients, both for large or small projects, and especially those who have never carried out this role before, this guide offers a quick and easy overview of the value, mechanisms and context of appointing your architect.

Effective Client Management in Professional Services

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Author :
Publisher : Routledge
ISBN 13 : 1317145623
Total Pages : 336 pages
Book Rating : 4.3/5 (171 download)

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Book Synopsis Effective Client Management in Professional Services by : Jack Berkovi

Download or read book Effective Client Management in Professional Services written by Jack Berkovi and published by Routledge. This book was released on 2016-04-29 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do firms become Client-centric? Effective Client Management in Professional Services is about putting the Client first, everywhere, in the activities of professional services firms. The book introduces The Client Management Model to enable firms to assess their level of Client orientation and relationship development. It also features The Client Management Index which enables firms to benchmark their result against their peers. Many firms are still developing and improving their commercial structures and approaches to attract, develop and retain Clients. Characteristically, professional services firms tend to lag their consumer goods and service industry counterparts in overall commerciality. Only recently have they discovered the value of having a strong brand promise with the associated employee engagement. In many firms achievement of Client satisfaction is not a strategic objective; this may need to be reviewed. This book provides a comprehensive, pragmatic guide to the Client relationship journey, from identifying potential Clients to their engagement, care, retention, development, loyalty and beyond. The handbook format has exercises and tools which can help to establish which Clients are likely to be the most lucrative and thus provide the desired financial returns. The book also includes insights from top practitioners, anecdotes, case studies, charts and useful exercises and checklists. Readers can also determine their own level of effectiveness using the end of chapter reviews and a diagnostic tool to produce a Client Management Profile.

Running a Successful Construction Company

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Publisher : Taunton Press
ISBN 13 : 9781561585304
Total Pages : 276 pages
Book Rating : 4.5/5 (853 download)

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Book Synopsis Running a Successful Construction Company by : David U. Gerstel

Download or read book Running a Successful Construction Company written by David U. Gerstel and published by Taunton Press. This book was released on 2002 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: A guide to running a construction company that provides tips and information on creating operating procedures, improving worker skills, using computers, keeping the right forms and paperwork up to date, competitive bidding, and other topics.

Residential Construction Management

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Publisher : J. Ross Publishing
ISBN 13 : 1604270225
Total Pages : 289 pages
Book Rating : 4.6/5 (42 download)

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Book Synopsis Residential Construction Management by : Joseph A. Griffin

Download or read book Residential Construction Management written by Joseph A. Griffin and published by J. Ross Publishing. This book was released on 2010-03-15 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: Residential Construction Management will provide construction managers a concise and practical guide to managing residential construction projects. One of the fundamental reasons residential contractors fail to prosper is that they are poor managers. By presenting project management tools in their appropriate context of the project lifecycle—initiation, planning, execution, monitoring and controlling, and closing, readers will more clearly understand the iterative nature of construction management, which is a key to successfully managing a construction project. You can't afford to be without this indispensible working tool and its step-by-step instructions, project management templates, and real-world case studies. Residential Construction Management provides construction managers a concise and practical guide to managing residential construction projects. One of the fundamental reasons residential contractors fail to prosper is that they are poor managers. By presenting project management tools in their appropriate context of the project lifecycle — initiation, planning, execution, monitoring and controlling, and closing — you will more clearly understand the true nature of construction management, which is a key to successfully managing a construction project. You can't afford to be without this indispensible working tool and its step-by-step instructions, project management templates, and real world case studies.Key Features ¦ Walks you through the entire project management lifecycle resulting in a better understanding of the iterative processes of construction management ¦ Offers the information and real world tools needed to successfully apply to a planned or current project ¦ Shows how various knowledge areas and project management tools interact when doing a project providing you with the knowledge to create your own project plan ¦ Offers a downloadable building specification form, change order authorization form, construction schedule, sample budget, construction flowchart, a guide to working with bankers for spec home loans, and much more — available from the Web Added Value™ Download Resource Center at www.jrosspub.com

Construction Cost Management

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Publisher : Routledge
ISBN 13 : 1135013454
Total Pages : 388 pages
Book Rating : 4.1/5 (35 download)

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Book Synopsis Construction Cost Management by : Keith Potts

Download or read book Construction Cost Management written by Keith Potts and published by Routledge. This book was released on 2014-01-23 with total page 388 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this updated and expanded second edition, Keith Potts and Nii Ankrah examine key issues in construction cost management across the building and civil engineering sectors, both in the UK and overseas. Best practice from pre-contract to post-contract phases of the project life-cycle are illustrated using major projects such as Heathrow Terminal 5, Crossrail and the London 2012 Olympics as case studies. More worked examples, legal cases, case studies and current research have been introduced to cover every aspect of the cost manager’s role. Whole-life costing, value management, and risk management are also addressed, and self-test questions at the end of each chapter support independent learning. This comprehensive book is essential reading for students on surveying and construction management programmes, as well as built environment practitioners with cost or project management responsibilities.

Clients and Users in Construction

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Publisher : Routledge
ISBN 13 : 1317290046
Total Pages : 378 pages
Book Rating : 4.3/5 (172 download)

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Book Synopsis Clients and Users in Construction by : Kim Haugbølle

Download or read book Clients and Users in Construction written by Kim Haugbølle and published by Routledge. This book was released on 2017-06-14 with total page 378 pages. Available in PDF, EPUB and Kindle. Book excerpt: Clients have been identified as critical for building delivery but have been under-researched with only a few studies about them. This book seeks to address this gap. A deeper look into the nature of construction clients and their relation to building users exposes more fundamental questions related to the activity of building and the activity in the building. These fundamental questions include 'How do clients get what they want?', 'How do clients cope with the building process?', and 'How are clients being shaped by building(s)?'. This book on clients and users is structured around three main themes: Agency is concerned with the classical agency/structure dichotomy on actions, roles and responsibilities or, put differently, whether actors can act freely or are bound by structural constraints. Governance is related to the interplay between clients and the supply system: clients govern the supply system but are at the same time governed by the supply system through different processes and mechanisms. Innovation deals with construction innovation and what part clients and users play in this struggle between change and stability. The book includes theoretical and conceptual frameworks on what constitutes clients and users as well as case studies on R&D themes of relevance to practice.

Clients Driving Innovation

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Publisher : John Wiley & Sons
ISBN 13 : 1444301357
Total Pages : 296 pages
Book Rating : 4.4/5 (443 download)

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Book Synopsis Clients Driving Innovation by : Peter S. Brandon

Download or read book Clients Driving Innovation written by Peter S. Brandon and published by John Wiley & Sons. This book was released on 2009-01-26 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: In recent years the construction industry has been criticised forlack of successful innovation compared to other major industries.The question of why the industry has not been seen to be innovativehas created concern among many involved with construction andproperty. The driving concern is where the motivation for thisinnovation should come from. Although construction clients havemade an impact in this area, the industry itself seems divided asto whether, when and where clients should drive the innovationprocess. Clients Driving Innovation brings together an international groupof researchers and practitioners to investigate the role of clientsin construction innovation. Written in three parts, it covers thecontext for innovation driven by clients, the client impact on theinnovation process and how new ideas can be pushed through intopractice. Numerous case studies illustrate the role clients canplay and the key issues that need to be addressed. With increasing interest in the contribution clients can make toconstruction innovation, Clients Driving Innovation will beessential reading for construction management researchers, majorconstruction contractors and clients and government policy makers.

The Organization and Management of Construction

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Author :
Publisher : Taylor & Francis
ISBN 13 : 1135813914
Total Pages : 444 pages
Book Rating : 4.1/5 (358 download)

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Book Synopsis The Organization and Management of Construction by : David Langford

Download or read book The Organization and Management of Construction written by David Langford and published by Taylor & Francis. This book was released on 2012-10-12 with total page 444 pages. Available in PDF, EPUB and Kindle. Book excerpt: The proceedings of the CIB W65 Symposium on the Organization and Management of Construction conference are presented here and in the companion volumes as state-of-the-art papers documenting research and innovative practice in the field of construction. The volumes cover four broad themes: business management, project management, risk management, IT development and applications. Each volume is organized to provide easy reference so that the practitioner can speedily extract up to date information and knowledge about the global construction industry. Managing the Construction Enterprise (Volume One): Covers the firm and its business environment, markets and marketing, human resource management strategic planning, and quality management. Managing the Construction Project (Volume Two): focuses upon productivity, procurement, international projects and human issues in relation to management performance of construction organisations. Managing Risk (Volume Two): incorporates discussion of risk away from regulation by government and those safety risks inherent in the construction process. Managing Construction Information (Volume Three, published in conjunction with Construct IT Centre of Excellence): incorporates material on information systems and methods, application of IT to the design and construction processes and how IT theory and applications are best transmitted to students and practitioners. The work represents a collation of wide ranging ideas and theory about construction and how research has contributed to the development of the industry on a global application of research to the problems of the construction industry.

The Organization and Management of Construction

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Publisher : Taylor & Francis
ISBN 13 : 9780419222309
Total Pages : 448 pages
Book Rating : 4.2/5 (223 download)

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Book Synopsis The Organization and Management of Construction by : D. A. Langford

Download or read book The Organization and Management of Construction written by D. A. Langford and published by Taylor & Francis. This book was released on 1996 with total page 448 pages. Available in PDF, EPUB and Kindle. Book excerpt: The proceedings of the CIB W65 Symposium on the Organization and Management of Construction conference are presented here and in the companion volumes as state-of-the-art papers documenting research and innovative practice in the field of construction. The volumes cover four broad themes: business management, project management, risk management, IT development and applications. Each volume is organized to provide easy reference so that the practitioner can speedily extract up to date information and knowledge about the global construction industry. Managing the Construction Enterprise (Volume One): Covers the firm and its business environment, markets and marketing, human resource management strategic planning, and quality management. Managing the Construction Project (Volume Two): focuses upon productivity, procurement, international projects and human issues in relation to management performance of construction organisations. Managing Risk (Volume Two): incorporates discussion of risk away from regulation by government and those safety risks inherent in the construction process. Managing Construction Information (Volume Three, published in conjunction with Construct IT Centre of Excellence): incorporates material on information systems and methods, application of IT to the design and construction processes and how IT theory and applications are best transmitted to students and practitioners. The work represents a collation of wide ranging ideas and theory about construction and how research has contributed to the development of the industry on a global application of research to the problems of the construction industry.

Conscious Cooperation

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Author :
Publisher : iUniverse
ISBN 13 : 9781475944624
Total Pages : 190 pages
Book Rating : 4.9/5 (446 download)

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Book Synopsis Conscious Cooperation by : Stuart Baker

Download or read book Conscious Cooperation written by Stuart Baker and published by iUniverse. This book was released on 2012-09-26 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is a guide on how to begin, nurture and finish successful construction projects. Written for contractors, property owners and anyone involved in the construction process, the book is rich in illustrative stories and point-by-point advice. It also contains powerful interviews with noted mediators, customers and construction professionals. It evolved out of years of working in the construction industry and learning to do just what is described. Contrary to widely held belief, it IS possible for construction projects to be successful for all concerned, and even fun! Building on basic principles of clarity, mutual respect and intentional collaboration, this book takes the reader on a surprising journey into the dynamics involved in any successful working relationship, told here through the field of construction. It delves into the power of intention, assumption and expectation, and the importance of a positive attitude for any project. This book is hands-on, and it is not theory. It is proven practices and real-life stories.

Dean Foreman's 28 Laws of Contracting

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Publisher : Universal-Publishers
ISBN 13 : 9781581127904
Total Pages : 148 pages
Book Rating : 4.1/5 (279 download)

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Book Synopsis Dean Foreman's 28 Laws of Contracting by : Dean Foreman

Download or read book Dean Foreman's 28 Laws of Contracting written by Dean Foreman and published by Universal-Publishers. This book was released on 1999 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dean Foreman's 28 Laws of Contracting Law #1 - Avoid the Fantasy Land of Wishful Thinking · Law #2 - Use Discovery to Control the Options · Law #3 - The Customer is Not Always Right · Law #4 - Good or Bad, the Customer Is the "Chairman of the Board" · Law #5 - If It Walks Like a Duck and Quacks Like a Duck, It's a Duck · Law #6 - Some Projects Are Better Left to the Next Guy · Law #7 - The Contractor is the "Captain" · Law #8 - Architects are Only Designers · Law #9 - Planning is Not Just Scheduling · Law #10 - Don't "Rig Your Ship" for the Wrong Voyage · Law #11 - Draw a Line in the Sand · Law #12 - Estimating Is Almost as Important as Scheduling · Law #13 - The Pen Is Mightier than the Sword · Law #14 - Use the Contract as a Rifle, Not a Shotgun · Law #15 - If the Contractor Wins, the Customer Wins · Law #16 - Anything You Give Away for Free Is Valued as Worthless · Law #17 - Only Profitable Jobs Have Happy Customers · Law #18 - Scheduling Is Almost as Important as Estimating · Law #19 - Scheduling can Make the Biggest Dummy Look Smart · Law #20 - You Can't Pour Concrete Before Setting Forms · Law #21 - Time Is of the Essence · Law #22 - Nobody Can Tell the "Captain" How to Sail the Ship · Law #23 - Customers Are Responsible for Ripple Effects · Law #24 - Subcontractors Are Like Three-Legged Stools · Law #25 - A "Wronged" Subcontractor Is an Infection · Law #26 - The Subcontractor's File Cabinet is the Truck Floor · Law #27 - Money is the Project Scorecard · Law #28 - Never Show a Chink in Your Armor

Capturing Client Requirements in Construction Projects

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Author :
Publisher : Thomas Telford
ISBN 13 : 9780727731036
Total Pages : 196 pages
Book Rating : 4.7/5 (31 download)

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Book Synopsis Capturing Client Requirements in Construction Projects by : John M. Kamara

Download or read book Capturing Client Requirements in Construction Projects written by John M. Kamara and published by Thomas Telford. This book was released on 2002 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: The adoption of the methodology outlined in this book allows clients to clearly define and communicate their requirements and expectations for a given project to construction industry professionals.