Basics Of Systems Engineering

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Systems Engineering

Author : Reinhard Haberfellner
Publisher : Springer
ISBN 13 : 3030134318
Total Pages : 458 pages
Book Rating : 4.0/5 (31 download)

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Book Synopsis Systems Engineering by : Reinhard Haberfellner

Download or read book Systems Engineering written by Reinhard Haberfellner and published by Springer. This book was released on 2019-06-06 with total page 458 pages. Available in PDF, EPUB and Kindle. Book excerpt: This translation brings a landmark systems engineering (SE) book to English-speaking audiences for the first time since its original publication in 1972. For decades the SE concept championed by this book has helped engineers solve a wide variety of issues by emphasizing a top-down approach. Moving from the general to the specific, this SE concept has situated itself as uniquely appealing to both highly trained experts and anybody managing a complex project. Until now, this SE concept has only been available to German speakers. By shedding the overtly technical approach adopted by many other SE methods, this book can be used as a problem-solving guide in a great variety of disciplines, engineering and otherwise. By segmenting the book into separate parts that build upon each other, the SE concept’s accessibility is reinforced. The basic principles of SE, problem solving, and systems design are helpfully introduced in the first three parts. Once the fundamentals are presented, specific case studies are covered in the fourth part to display potential applications. Then part five offers further suggestions on how to effectively practice SE principles; for example, it not only points out frequent stumbling blocks, but also the specific points at which they may appear. In the final part, a wealth of different methods and tools, such as optimization techniques, are given to help maximize the potential use of this SE concept. Engineers and engineering students from all disciplines will find this book extremely helpful in solving complex problems. Because of its practicable lessons in problem-solving, any professional facing a complex project will also find much to learn from this volume.

Systems Engineering Practice

Author : R. Ian Faulconbridge
Publisher :
ISBN 13 : 9781921138072
Total Pages : 319 pages
Book Rating : 4.1/5 (38 download)

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Book Synopsis Systems Engineering Practice by : R. Ian Faulconbridge

Download or read book Systems Engineering Practice written by R. Ian Faulconbridge and published by . This book was released on 2014-01-01 with total page 319 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Essentials of Project and Systems Engineering Management

Author : Howard Eisner
Publisher : John Wiley & Sons
ISBN 13 : 1118276345
Total Pages : 516 pages
Book Rating : 4.1/5 (182 download)

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Book Synopsis Essentials of Project and Systems Engineering Management by : Howard Eisner

Download or read book Essentials of Project and Systems Engineering Management written by Howard Eisner and published by John Wiley & Sons. This book was released on 2011-11-17 with total page 516 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Third Edition of Essentials of Project and Systems Engineering Management enables readers to manage the design, development, and engineering of systems effectively and efficiently. The book both defines and describes the essentials of project and systems engineering management and, moreover, shows the critical relationship and interconnection between project management and systems engineering. The author's comprehensive presentation has proven successful in enabling both engineers and project managers to understand their roles, collaborate, and quickly grasp and apply all the basic principles. Readers familiar with the previous two critically acclaimed editions will find much new material in this latest edition, including: Multiple views of and approaches to architectures The systems engineer and software engineering The acquisition of systems Problems with systems, software, and requirements Group processes and decision making System complexity and integration Throughout the presentation, clear examples help readers understand how concepts have been put into practice in real-world situations. With its unique integration of project management and systems engineering, this book helps both engineers and project managers across a broad range of industries successfully develop and manage a project team that, in turn, builds successful systems. For engineering and management students in such disciplines as technology management, systems engineering, and industrial engineering, the book provides excellent preparation for moving from the classroom to industry.

INCOSE Systems Engineering Handbook

Author : INCOSE
Publisher : John Wiley & Sons
ISBN 13 : 111899941X
Total Pages : 309 pages
Book Rating : 4.1/5 (189 download)

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Book Synopsis INCOSE Systems Engineering Handbook by : INCOSE

Download or read book INCOSE Systems Engineering Handbook written by INCOSE and published by John Wiley & Sons. This book was released on 2015-06-12 with total page 309 pages. Available in PDF, EPUB and Kindle. Book excerpt: A detailed and thorough reference on the discipline and practice of systems engineering The objective of the International Council on Systems Engineering (INCOSE) Systems Engineering Handbook is to describe key process activities performed by systems engineers and other engineering professionals throughout the life cycle of a system. The book covers a wide range of fundamental system concepts that broaden the thinking of the systems engineering practitioner, such as system thinking, system science, life cycle management, specialty engineering, system of systems, and agile and iterative methods. This book also defines the discipline and practice of systems engineering for students and practicing professionals alike, providing an authoritative reference that is acknowledged worldwide. The latest edition of the INCOSE Systems Engineering Handbook: Is consistent with ISO/IEC/IEEE 15288:2015 Systems and software engineering—System life cycle processes and the Guide to the Systems Engineering Body of Knowledge (SEBoK) Has been updated to include the latest concepts of the INCOSE working groups Is the body of knowledge for the INCOSE Certification Process This book is ideal for any engineering professional who has an interest in or needs to apply systems engineering practices. This includes the experienced systems engineer who needs a convenient reference, a product engineer or engineer in another discipline who needs to perform systems engineering, a new systems engineer, or anyone interested in learning more about systems engineering.

Basic Control Systems Engineering

Author : Paul H. Lewis
Publisher :
ISBN 13 :
Total Pages : 472 pages
Book Rating : 4.X/5 (4 download)

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Book Synopsis Basic Control Systems Engineering by : Paul H. Lewis

Download or read book Basic Control Systems Engineering written by Paul H. Lewis and published by . This book was released on 1997 with total page 472 pages. Available in PDF, EPUB and Kindle. Book excerpt: Control systems engineering. Modeling physical systems: Differential equation. Transfer - function models. State models. Simulation. Stability. Performance criteria and some effects of feedback. Root-locuc techniques...

Agile Systems Engineering

Author : Bruce Powel Douglass
Publisher : Morgan Kaufmann
ISBN 13 : 012802349X
Total Pages : 453 pages
Book Rating : 4.1/5 (28 download)

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Book Synopsis Agile Systems Engineering by : Bruce Powel Douglass

Download or read book Agile Systems Engineering written by Bruce Powel Douglass and published by Morgan Kaufmann. This book was released on 2015-09-24 with total page 453 pages. Available in PDF, EPUB and Kindle. Book excerpt: Agile Systems Engineering presents a vision of systems engineering where precise specification of requirements, structure, and behavior meet larger concerns as such as safety, security, reliability, and performance in an agile engineering context. World-renown author and speaker Dr. Bruce Powel Douglass incorporates agile methods and model-based systems engineering (MBSE) to define the properties of entire systems while avoiding errors that can occur when using traditional textual specifications. Dr. Douglass covers the lifecycle of systems development, including requirements, analysis, design, and the handoff to specific engineering disciplines. Throughout, Dr. Douglass couples agile methods with SysML and MBSE to arm system engineers with the conceptual and methodological tools they need to avoid specification defects and improve system quality while simultaneously reducing the effort and cost of systems engineering. - Identifies how the concepts and techniques of agile methods can be effectively applied in systems engineering context - Shows how to perform model-based functional analysis and tie these analyses back to system requirements and stakeholder needs, and forward to system architecture and interface definition - Provides a means by which the quality and correctness of systems engineering data can be assured (before the entire system is built!) - Explains agile system architectural specification and allocation of functionality to system components - Details how to transition engineering specification data to downstream engineers with no loss of fidelity - Includes detailed examples from across industries taken through their stages, including the "Waldo" industrial exoskeleton as a complex system

System Engineering Management

Author : Benjamin S. Blanchard
Publisher : John Wiley & Sons
ISBN 13 : 1119225329
Total Pages : 578 pages
Book Rating : 4.1/5 (192 download)

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Book Synopsis System Engineering Management by : Benjamin S. Blanchard

Download or read book System Engineering Management written by Benjamin S. Blanchard and published by John Wiley & Sons. This book was released on 2016-02-16 with total page 578 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical, step-by-step guide to total systems management Systems Engineering Management, Fifth Edition is a practical guide to the tools and methodologies used in the field. Using a "total systems management" approach, this book covers everything from initial establishment to system retirement, including design and development, testing, production, operations, maintenance, and support. This new edition has been fully updated to reflect the latest tools and best practices, and includes rich discussion on computer-based modeling and hardware and software systems integration. New case studies illustrate real-world application on both large- and small-scale systems in a variety of industries, and the companion website provides access to bonus case studies and helpful review checklists. The provided instructor's manual eases classroom integration, and updated end-of-chapter questions help reinforce the material. The challenges faced by system engineers are candidly addressed, with full guidance toward the tools they use daily to reduce costs and increase efficiency. System Engineering Management integrates industrial engineering, project management, and leadership skills into a unique emerging field. This book unifies these different skill sets into a single step-by-step approach that produces a well-rounded systems engineering management framework. Learn the total systems lifecycle with real-world applications Explore cutting edge design methods and technology Integrate software and hardware systems for total SEM Learn the critical IT principles that lead to robust systems Successful systems engineering managers must be capable of leading teams to produce systems that are robust, high-quality, supportable, cost effective, and responsive. Skilled, knowledgeable professionals are in demand across engineering fields, but also in industries as diverse as healthcare and communications. Systems Engineering Management, Fifth Edition provides practical, invaluable guidance for a nuanced field.

Practical Model-Based Systems Engineering

Author : Jose L. Fernandez
Publisher : Artech House
ISBN 13 : 1630815810
Total Pages : 259 pages
Book Rating : 4.6/5 (38 download)

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Book Synopsis Practical Model-Based Systems Engineering by : Jose L. Fernandez

Download or read book Practical Model-Based Systems Engineering written by Jose L. Fernandez and published by Artech House. This book was released on 2019-07-31 with total page 259 pages. Available in PDF, EPUB and Kindle. Book excerpt: This comprehensive resource provides systems engineers and practitioners with the analytic, design and modeling tools of the Model-Based Systems Engineering (MBSE) methodology of Integrated Systems Engineering (ISE) and Pipelines of Processes in Object Oriented Architectures (PPOOA) methodology. This methodology integrates model based systems and software engineering approaches for the development of complex products, including aerospace, robotics and energy domains applications. Readers learn how to synthesize physical architectures using design heuristics and trade-off analysis. The book provides information about how to identify, classify and specify the system requirements of a new product or service. Using Systems Modeling Language (SysML) constructs, readers will be able to apply ISE & PPOOA methodology in the engineering activities of their own systems.

Engineering a Safer World

Author : Nancy G. Leveson
Publisher : MIT Press
ISBN 13 : 0262297302
Total Pages : 555 pages
Book Rating : 4.2/5 (622 download)

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Book Synopsis Engineering a Safer World by : Nancy G. Leveson

Download or read book Engineering a Safer World written by Nancy G. Leveson and published by MIT Press. This book was released on 2012-01-13 with total page 555 pages. Available in PDF, EPUB and Kindle. Book excerpt: A new approach to safety, based on systems thinking, that is more effective, less costly, and easier to use than current techniques. Engineering has experienced a technological revolution, but the basic engineering techniques applied in safety and reliability engineering, created in a simpler, analog world, have changed very little over the years. In this groundbreaking book, Nancy Leveson proposes a new approach to safety—more suited to today's complex, sociotechnical, software-intensive world—based on modern systems thinking and systems theory. Revisiting and updating ideas pioneered by 1950s aerospace engineers in their System Safety concept, and testing her new model extensively on real-world examples, Leveson has created a new approach to safety that is more effective, less expensive, and easier to use than current techniques. Arguing that traditional models of causality are inadequate, Leveson presents a new, extended model of causation (Systems-Theoretic Accident Model and Processes, or STAMP), then shows how the new model can be used to create techniques for system safety engineering, including accident analysis, hazard analysis, system design, safety in operations, and management of safety-critical systems. She applies the new techniques to real-world events including the friendly-fire loss of a U.S. Blackhawk helicopter in the first Gulf War; the Vioxx recall; the U.S. Navy SUBSAFE program; and the bacterial contamination of a public water supply in a Canadian town. Leveson's approach is relevant even beyond safety engineering, offering techniques for “reengineering” any large sociotechnical system to improve safety and manage risk.

Systems Engineering

Author : Dahai Liu
Publisher : CRC Press
ISBN 13 : 1498784798
Total Pages : 376 pages
Book Rating : 4.4/5 (987 download)

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Book Synopsis Systems Engineering by : Dahai Liu

Download or read book Systems Engineering written by Dahai Liu and published by CRC Press. This book was released on 2018-10-08 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: For the past several decades, systems engineering has grown rapidly in its scope and application and shown significant benefits for the design of large, complex systems. However, current systems engineering textbooks are either too technical or at a high conceptual level. Written by an expert with more than ten years of teaching experience, Systems Engineering: Design Principles and Models not only gives students exposure to the concepts of systems and systems engineering, but also provides enough technical expertise for them to immediately use and apply what they learn. The book covers systems and systems engineering, systems methods, models, and analytical techniques as well as systems management and control methods. It discusses systems concepts, emphasizing system life cycle, and includes coverage of systems design processes and the major activities involved. It offers hands-on exercises after each chapter, giving students a solid understanding of system requirements, and uses a software package (CORE) to introduce the requirement management process. Designed for readers with a wide range of backgrounds, the book enables students to learn about systems and systems engineering, and, more specifically, to be able to use and apply the models and methods in the systems engineering field. The author has integrated feedback from students with materials used in teaching for many years, making the book especially approachable to non-engineering students with no prior exposure to this subject. Engineering students, on the other hand, will also benefit from the clear, concise coverage this book provides as well as the relevant analysis models and techniques.

Systems Analysis and Systems Engineering in Environmental Remediation Programs at the Department of Energy Hanford Site

Author : Committee on Remediation of Buried and Tank Wastes
Publisher : National Academies Press
ISBN 13 : 0309522811
Total Pages : 63 pages
Book Rating : 4.3/5 (95 download)

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Book Synopsis Systems Analysis and Systems Engineering in Environmental Remediation Programs at the Department of Energy Hanford Site by : Committee on Remediation of Buried and Tank Wastes

Download or read book Systems Analysis and Systems Engineering in Environmental Remediation Programs at the Department of Energy Hanford Site written by Committee on Remediation of Buried and Tank Wastes and published by National Academies Press. This book was released on 1998-09-04 with total page 63 pages. Available in PDF, EPUB and Kindle. Book excerpt: The primary purpose of systems engineering is to organize information and knowledge to assist those who manage, direct, and control the planning, development, production, and operation of the systems necessary to accomplish a given mission. However, this purpose can be compromised or defeated if information production and organization becomes an end unto itself. Systems engineering was developed to help resolve the engineering problems that are encountered when attempting to develop and implement large and complex engineering projects. It depends upon integrated program planning and development, disciplined and consistent allocation and control of design and development requirements and functions, and systems analysis. The key thesis of this report is that proper application of systems analysis and systems engineering will improve the management of tank wastes at the Hanford Site significantly, thereby leading to reduced life cycle costs for remediation and more effective risk reduction. The committee recognizes that evidence for cost savings from application of systems engineering has not been demonstrated yet.

CAN System Engineering

Author : Wolfhard Lawrenz
Publisher : Springer Science & Business Media
ISBN 13 : 1447156137
Total Pages : 375 pages
Book Rating : 4.4/5 (471 download)

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Book Synopsis CAN System Engineering by : Wolfhard Lawrenz

Download or read book CAN System Engineering written by Wolfhard Lawrenz and published by Springer Science & Business Media. This book was released on 2013-12-05 with total page 375 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book addresses the various challenges and open questions relating to CAN communication networks. Opening with a short introduction into the fundamentals of CAN, the book then examines the problems and solutions for the physical layout of networks, including EMC issues and topology layout. Additionally, a discussion of quality issues with a particular focus on test techniques is presented. Each chapter features a collection of illuminating insights and detailed technical information supplied by a selection of internationally-regarded experts from industry and academia. Features: presents thorough coverage of architectures, implementations and application of CAN transceiver, data link layer and so-called higher layer software; explains CAN EMC characteristics and countermeasures, as well as how to design CAN networks; demonstrates how to practically apply and test CAN systems; includes examples of real networks from diverse applications in automotive engineering, avionics, and home heating technology.

The Engineering Design of Systems

Author : Dennis M. Buede
Publisher : John Wiley & Sons
ISBN 13 : 111902806X
Total Pages : 584 pages
Book Rating : 4.1/5 (19 download)

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Book Synopsis The Engineering Design of Systems by : Dennis M. Buede

Download or read book The Engineering Design of Systems written by Dennis M. Buede and published by John Wiley & Sons. This book was released on 2016-02-04 with total page 584 pages. Available in PDF, EPUB and Kindle. Book excerpt: New for the third edition, chapters on: Complete Exercise of the SE Process, System Science and Analytics and The Value of Systems Engineering The book takes a model-based approach to key systems engineering design activities and introduces methods and models used in the real world. This book is divided into three major parts: (1) Introduction, Overview and Basic Knowledge, (2) Design and Integration Topics, (3) Supplemental Topics. The first part provides an introduction to the issues associated with the engineering of a system. The second part covers the critical material required to understand the major elements needed in the engineering design of any system: requirements, architectures (functional, physical, and allocated), interfaces, and qualification. The final part reviews methods for data, process, and behavior modeling, decision analysis, system science and analytics, and the value of systems engineering. Chapter 1 has been rewritten to integrate the new chapters and updates were made throughout the original chapters. Provides an overview of modeling, modeling methods associated with SysML, and IDEF0 Includes a new Chapter 12 that provides a comprehensive review of the topics discussed in Chapters 6 through 11 via a simple system – an automated soda machine Features a new Chapter 15 that reviews General System Theory, systems science, natural systems, cybernetics, systems thinking, quantitative characterization of systems, system dynamics, constraint theory, and Fermi problems and guesstimation Includes a new Chapter 16 on the value of systems engineering with five primary value propositions: systems as a goal-seeking system, systems engineering as a communications interface, systems engineering to avert showstoppers, systems engineering to find and fix errors, and systems engineering as risk mitigation The Engineering Design of Systems: Models and Methods, Third Edition is designed to be an introductory reference for professionals as well as a textbook for senior undergraduate and graduate students in systems engineering.

System Engineering Analysis, Design, and Development

Author : Charles S. Wasson
Publisher : John Wiley & Sons
ISBN 13 : 1118967143
Total Pages : 882 pages
Book Rating : 4.1/5 (189 download)

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Book Synopsis System Engineering Analysis, Design, and Development by : Charles S. Wasson

Download or read book System Engineering Analysis, Design, and Development written by Charles S. Wasson and published by John Wiley & Sons. This book was released on 2015-11-16 with total page 882 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for the first edition: “This excellent text will be useful to everysystem engineer (SE) regardless of the domain. It covers ALLrelevant SE material and does so in a very clear, methodicalfashion. The breadth and depth of the author's presentation ofSE principles and practices is outstanding.” –Philip Allen This textbook presents a comprehensive, step-by-step guide toSystem Engineering analysis, design, and development via anintegrated set of concepts, principles, practices, andmethodologies. The methods presented in this text apply to any typeof human system -- small, medium, and large organizational systemsand system development projects delivering engineered systems orservices across multiple business sectors such as medical,transportation, financial, educational, governmental, aerospace anddefense, utilities, political, and charity, among others. Provides a common focal point for “bridgingthe gap” between and unifying System Users, System Acquirers,multi-discipline System Engineering, and Project, Functional, andExecutive Management education, knowledge, and decision-making fordeveloping systems, products, or services Each chapter provides definitions of key terms,guiding principles, examples, author’s notes, real-worldexamples, and exercises, which highlight and reinforce key SE&Dconcepts and practices Addresses concepts employed in Model-BasedSystems Engineering (MBSE), Model-Driven Design (MDD), UnifiedModeling Language (UMLTM) / Systems Modeling Language(SysMLTM), and Agile/Spiral/V-Model Development such asuser needs, stories, and use cases analysis; specificationdevelopment; system architecture development; User-Centric SystemDesign (UCSD); interface definition & control; systemintegration & test; and Verification & Validation(V&V) Highlights/introduces a new 21st Century SystemsEngineering & Development (SE&D) paradigm that is easy tounderstand and implement. Provides practices that are critical stagingpoints for technical decision making such as Technical StrategyDevelopment; Life Cycle requirements; Phases, Modes, & States;SE Process; Requirements Derivation; System ArchitectureDevelopment, User-Centric System Design (UCSD); EngineeringStandards, Coordinate Systems, and Conventions; et al. Thoroughly illustrated, with end-of-chapter exercises andnumerous case studies and examples, Systems EngineeringAnalysis, Design, and Development, Second Edition is a primarytextbook for multi-discipline, engineering, system analysis, andproject management undergraduate/graduate level students and avaluable reference for professionals.

Introduction to Industrial Engineering

Author : Avraham Shtub
Publisher : CRC Press
ISBN 13 : 1498706029
Total Pages : 408 pages
Book Rating : 4.4/5 (987 download)

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Book Synopsis Introduction to Industrial Engineering by : Avraham Shtub

Download or read book Introduction to Industrial Engineering written by Avraham Shtub and published by CRC Press. This book was released on 2015-12-22 with total page 408 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Firsthand Look at the Role of the Industrial Engineer The industrial engineer helps decide how best to utilize an organization’s resources to achieve company goals and objectives. Introduction to Industrial Engineering, Second Edition offers an in-depth analysis of the industrial engineering profession. While also providing a historical perspective chronicling the development of the profession, this book describes the standard duties performed, the tools and terminologies used, and the required methods and processes needed to complete the tasks at hand. It also defines the industrial engineer’s main areas of operation, introduces the topic of information systems, and discusses their importance in the work of the industrial engineer. The authors explain the information system concept, and the need for integrated processes, supported by modern information systems. They also discuss classical organizational structures (functional organization, project organization, and matrix organization), along with the advantages and disadvantages of their use. The book includes the technological aspects (data collection technologies, databases, and decision-support areas of information systems), the logical aspects (forecasting models and their use), and aspects of principles taken from psychology, sociology, and ergonomics that are commonly used in the industry. What’s New in this Edition: The second edition introduces fields that are now becoming a part of the industrial engineering profession, alongside conventional areas (operations management, project management, quality management, work measurement, and operations research). In addition, the book: Provides an understanding of current pathways for professional development Helps students decide which area to specialize in during the advanced stages of their studies Exposes students to ergonomics used in the context of workspace design Presents key factors in human resource management Describes frequently used methods of teaching in the field Covers basic issues relative to ergonomics and human–machine interface Introduces the five basic processes that exist in many organizations Introduction to Industrial Engineering, Second Edition establishes industrial engineering as the organization of people and resources, describes the development and nature of the profession, and is easily accessible to anyone needing to learn the basics of industrial engineering. The book is an indispensable resource for students and industry professionals.

MITRE Systems Engineering Guide

Author :
Publisher :
ISBN 13 : 9780615974422
Total Pages : pages
Book Rating : 4.9/5 (744 download)

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Book Synopsis MITRE Systems Engineering Guide by :

Download or read book MITRE Systems Engineering Guide written by and published by . This book was released on 2012-06-05 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Service Systems Engineering and Management

Author : A. Ravi Ravindran
Publisher : CRC Press
ISBN 13 : 149872308X
Total Pages : 520 pages
Book Rating : 4.4/5 (987 download)

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Book Synopsis Service Systems Engineering and Management by : A. Ravi Ravindran

Download or read book Service Systems Engineering and Management written by A. Ravi Ravindran and published by CRC Press. This book was released on 2018-04-18 with total page 520 pages. Available in PDF, EPUB and Kindle. Book excerpt: Recipient of the 2019 IISE Institute of Industrial and Systems Engineers Joint Publishers Book-of-the-Year Award This is a comprehensive textbook on service systems engineering and management. It emphasizes the use of engineering principles to the design and operation of service enterprises. Service systems engineering relies on mathematical models and methods to solve problems in the service industries. This textbook covers state-of-the-art concepts, models and solution methods important in the design, control, operations and management of service enterprises. Service Systems Engineering and Management begins with a basic overview of service industries and their importance in today’s economy. Special challenges in managing services, namely, perishability, intangibility, proximity and simultaneity are discussed. Quality of service metrics and methods for measuring them are then discussed. Evaluating the design and operation of service systems frequently involves the conflicting criteria of cost and customer service. This textbook presents two approaches to evaluate the performance of service systems – Multiple Criteria Decision Making and Data Envelopment Analysis. The textbook then discusses several topics in service systems engineering and management – supply chain optimization, warehousing and distribution, modern portfolio theory, revenue management, retail engineering, health systems engineering and financial services. Features: Stresses quantitative models and methods in service systems engineering and management Includes chapters on design and evaluation of service systems, supply chain engineering, warehousing and distribution, financial engineering, healthcare systems, retail engineering and revenue management Bridges theory and practice Contains end-of-chapter problems, case studies, illustrative examples, and real-world applications Service Systems Engineering and Management is primarily addressed to those who are interested in learning how to apply operations research models and methods for managing service enterprises. This textbook is well suited for industrial engineering students interested in service systems applications and MBA students in elective courses in operations management, logistics and supply chain management that emphasize quantitative analysis.