Barriers to Excellence

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Author :
Publisher : R&L Education
ISBN 13 : 1610485807
Total Pages : 109 pages
Book Rating : 4.6/5 (14 download)

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Book Synopsis Barriers to Excellence by : Betsy Gunzelmann

Download or read book Barriers to Excellence written by Betsy Gunzelmann and published by R&L Education. This book was released on 2012-06-07 with total page 109 pages. Available in PDF, EPUB and Kindle. Book excerpt: Barriers to Excellence: The Changes Needed for Our Schools brings a new and different viewpoint to our educational problems in the United States. The reasons behind the academic decline we have seen over the last several decades, the continued inequity in our schools, and the frustration with inconsistent and inadequate policies, procedures and support will be addressed in this eye-opening book. Barriers to Excellence discuses the obstacles we face to regain our academic distinction. We need to look at the bigger picture when it comes to attaining educational excellence in the United States.

Modern Industrial Services

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Author :
Publisher : Springer Nature
ISBN 13 : 3030805115
Total Pages : 220 pages
Book Rating : 4.0/5 (38 download)

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Book Synopsis Modern Industrial Services by : Shaun West

Download or read book Modern Industrial Services written by Shaun West and published by Springer Nature. This book was released on 2022 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: This open access book is an outcome of several years of research, practice, and teaching experience of the authors on the challenges that underpin the successful switch to services for manufacturing firms. Ideal for a student as well as a practitioner, the book describes the industrial services ecosystem, the barriers and challenges, and a roadmap for building service excellence. Curated cases are used to describe the current approaches in practice to overcome the barriers. The book also provides several tools, each with a short introduction, that the authors have used successfully in projects to help overcome the servitization barriers. Many of these tools are from management, design thinking, or service design. The service excellence roadmap is based on the development methodology and helps current and future business leaders to create their own individual roadmaps.

The Big Leap

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Publisher : Harper Collins
ISBN 13 : 0061735345
Total Pages : 230 pages
Book Rating : 4.0/5 (617 download)

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Book Synopsis The Big Leap by : Gay Hendricks

Download or read book The Big Leap written by Gay Hendricks and published by Harper Collins. This book was released on 2009-04-21 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: Most of us believe that we will finally feel satisfied and content with our lives when we get the good news we have been waiting for, find a healthy relationship, or achieve one of our personal goals. However, this rarely happens. Good fortune is often followed by negative emotions that overtake us and result in destructive behaviors. "I don't deserve this," "this is too good to be true," or any number of harmful thought patterns prevent us from experiencing the joy and satisfaction we have earned. Sound familiar? This is what New York Times bestselling author Gay Hendricks calls the Upper Limit Problem, a negative emotional reaction that occurs when anything positive enters our lives. The Upper Limit Problem not only prevents happiness, but it actually stops us from achieving our goals. It is the ultimate life roadblock. In The Big Leap, Hendricks reveals a simple yet comprehensive program for overcoming this barrier to happiness and fulfillment, presented in a way that engages both the mind and heart. Working closely with more than one thousand extraordinary achievers in business and the arts—from rock stars to Fortune 500 executives—whose stories are featured in these pages, the book describes the four hidden fears that are at the root of the Upper Limit Problem. The Big Leap delivers a proven method for first identifying which of these four fears prevents us from reaching our personal upper limit, and then breaking through that limitation to achieve what Hendricks refers to as our Zone of Genius. Hendricks provides a clear path for achieving our true potential and attaining not only financial success but also success in love and life.

Breaking Barriers

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Publisher : Teachers College Press
ISBN 13 : 0807765589
Total Pages : 217 pages
Book Rating : 4.8/5 (77 download)

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Book Synopsis Breaking Barriers by : Stanley S. Litow

Download or read book Breaking Barriers written by Stanley S. Litow and published by Teachers College Press. This book was released on 2021 with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt: "With job opportunities in decline for youth with no postsecondary degree, and college completion rates especially for students of color stagnating, a high school diploma is no longer enough. To solve this large-scale global problem. High school must be completely redesigned and reinvented providing all students real opportunity with both equity and excellence. P-TECH (Pathways in Technology Early College High School) has done just that by combining public high schools and community colleges in partnership with employers, providing both opportunity and support for all students, regardless of income, race or any screen for admission. Unlike many school models, this innovative and effective approach has spread across the US and around the world, eliminating barriers to replication by engaging all stakeholders. The first P-TECH, opened in a low-income Brooklyn neighborhood, across from a public housing project, and served 100% students of color. It has become the model for school reform across over a dozen US states and nearly twenty countries. Praised by President Obama, governors in red and blue states, and heads of nations, its story is told in this book through the personal stories of students who have destroyed the myths about which students can succeed. Their stories demonstrate that all students, if given the opportunity and support, can reach great heights in high school, college, and career"--

Advances in Patient Safety

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Publisher :
ISBN 13 :
Total Pages : 526 pages
Book Rating : 4.7/5 (54 download)

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Book Synopsis Advances in Patient Safety by : Kerm Henriksen

Download or read book Advances in Patient Safety written by Kerm Henriksen and published by . This book was released on 2005 with total page 526 pages. Available in PDF, EPUB and Kindle. Book excerpt: v. 1. Research findings -- v. 2. Concepts and methodology -- v. 3. Implementation issues -- v. 4. Programs, tools and products.

Unapologetically Ambitious

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Publisher : Hachette UK
ISBN 13 : 1538702908
Total Pages : 200 pages
Book Rating : 4.5/5 (387 download)

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Book Synopsis Unapologetically Ambitious by : Shellye Archambeau

Download or read book Unapologetically Ambitious written by Shellye Archambeau and published by Hachette UK. This book was released on 2020-10-06 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: *Named a Best Business Book of 2020 by Fortune and Bloomberg* Full of empowering wisdom from one of Silicon Valley's first female African American CEOs, this inspiring leadership book offers a blueprint for how to achieve your personal and professional goals. Shellye Archambeau recounts how she overcame the challenges she faced as a young black woman, wife, and mother, managing her personal and professional responsibilities while climbing the ranks at IBM and subsequently in her roles as CEO. Through the busts and booms of Silicon Valley in the early 2000s, this bold and inspiring book details the risks she took and the strategies she engaged to steer her family, her career, and her company MetricStream toward success. Through her journey, Shellye discovered that ambition alone is not enough to achieve success. Here, she shares the practical strategies, tools, and approaches readers can employ right now, including concrete steps to most effectively: Dismantle impostor syndrome Capitalize on the power of planning Take risks Developing financial literacy Build your network Establish your reputation Take charge of your career Integrate work, marriage, parenthood, and self-care Each chapter lays out key takeaways and actions to increase the odds of achieving your personal and professional goals. With relatable personal stories that ground her advice in the real world and a foreword by leading venture capitalist and New York Times bestselling author Ben Horowitz, Unapologetically Ambitious invites readers to move beyond the solely supportive roles others expect them to fill, to learn how to carefully tread the thin line between assertive and aggressive, and to give themselves permission to strive for the top. Make no apologies for the height of your ambitions. Shellye Archambeau will show you how.

An Ethic of Excellence

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Author :
Publisher : Heinemann Educational Books
ISBN 13 :
Total Pages : 164 pages
Book Rating : 4.X/5 (4 download)

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Book Synopsis An Ethic of Excellence by : Ron Berger

Download or read book An Ethic of Excellence written by Ron Berger and published by Heinemann Educational Books. This book was released on 2003 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: The author gives us a vision of educational reform that transcends standards, curriculum, and instructional strategies. He argues for a paradigm shift-a schoolwide embrace of an "ethic of excellence" and with a passion for quality describes what's possible when teachers, students, and parents commit to nothing less than the best. The author tells exactly how this can be done, from the blackboard to the blacktop to the school boardroom.

Quality Management Implementation in Higher Education: Practices, Models, and Case Studies

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Author :
Publisher : IGI Global
ISBN 13 : 1522598316
Total Pages : 483 pages
Book Rating : 4.5/5 (225 download)

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Book Synopsis Quality Management Implementation in Higher Education: Practices, Models, and Case Studies by : Sony, Michael

Download or read book Quality Management Implementation in Higher Education: Practices, Models, and Case Studies written by Sony, Michael and published by IGI Global. This book was released on 2019-08-02 with total page 483 pages. Available in PDF, EPUB and Kindle. Book excerpt: Although initially utilized in business and industrial environments, quality management systems can be adapted into higher education to assess and improve an institution’s standards. These strategies are now playing a vital role in educational areas such as teaching, learning, and institutional-level practices. However, quality management tools and models must be adapted to fit with the culture of higher education. Quality Management Implementation in Higher Education: Practices, Models, and Case Studies is a pivotal reference source that explores the challenges and solutions of designing quality management models in the current educational culture. Featuring research on topics such as Lean Six Sigma, distance education, and student supervision, this book is ideally designed for school board members, administrators, deans, policymakers, stakeholders, professors, graduate students, education professionals, and researchers seeking current research on the applications and success factors of quality management systems in various facets of higher education.

The 12 Pillars of Project Excellence

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Publisher : CRC Press
ISBN 13 : 1439849129
Total Pages : 694 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis The 12 Pillars of Project Excellence by : Adil F. Dalal

Download or read book The 12 Pillars of Project Excellence written by Adil F. Dalal and published by CRC Press. This book was released on 2011-10-17 with total page 694 pages. Available in PDF, EPUB and Kindle. Book excerpt: Asking tough questions about the current state of project management, The 12 Pillars of Project Excellence: A Lean Approach to Improving Project Results provides groundbreaking techniques to achieve excellence in project leadership that can result in six sigma type results or failure-free projects. It unveils novel solutions and breakthrough concepts—including project culture analysis, the five powers of project leadership, the power of visualizationTM, the science of simplicityTM, dynamic risk leadership, and dynamic project failures analysis—to help you chart the most efficient path to the pinnacle of project leadership. Winner of a 2013 Axiom Business Book Award The author provides the cutting-edge methods based on decades of personal practical experience, valuable lessons learned, and authoritative insights gained from leading over 300 projects to successful conclusions. Complete with powerful tools for organizational- and self-assessment on the accompanying CD, this book will not only transform your approach to project management, but will also provide you with the tools to develop effective leaders and consistently achieve exceptional business results. Some Praise for the Book: ... a highly pragmatic guide to project management. ... lays out the way of thinking that underpins success... a book that everyone could benefit from. —Mikel J. Harry, Ph.D., co-creator of Six Sigma provides the most significant contribution for leaders to mitigate project risks, assure sustainable growth, and guarantee survival... . —Carlos Alberto Briganti, general manager of Eaton Europe and Japan, 2001-2003; vice president of Eaton South America 2004-2007 ... one of the BEST books I have ever read on project leadership. —John Salazar, CIO Department of Work Force Solutions; former CIO of Department of Taxation & Revenue, State of New Mexico ... a comprehensive guide that will assist any business leader within an organization to consistently achieve excellent business results! A ‘must buy’—get it now! —Billy Billimoria, director, customer applications, BAE Systems; program director, Lockheed Martin; project engineer, Space Shuttle and Support Equipment Design

Deceptions, Distractions & Disillusionment: Barriers to Your Success and Ours

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Author :
Publisher : Lulu.com
ISBN 13 : 1943616124
Total Pages : 242 pages
Book Rating : 4.9/5 (436 download)

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Book Synopsis Deceptions, Distractions & Disillusionment: Barriers to Your Success and Ours by : Michael A. Wright

Download or read book Deceptions, Distractions & Disillusionment: Barriers to Your Success and Ours written by Michael A. Wright and published by Lulu.com. This book was released on 2016-02-10 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book accomplishes 2 simple tasks. First, it identifies and discusses the primary barriers to collaboration. Second, it provides the methods for overcoming the barriers. The difference is that it takes the discussion deep into the system of deception, self-deception, role and identity confusion, guilt, shame, and adult development in response to the Parental Obligation. We don't know ourselves or focus on what we think are negatives about ourselves (shame). We don't trust ourselves (suppression). We don't know the other (role confusion). We don't trust the other (isolation). We are a bunch of islands attempting to convince ourselves that we are "family," and therefore "family" has come to mean something less than people who are willing to give their all to establish your success.

Driving Excellence

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Publisher : Hachette Books
ISBN 13 : 1401396461
Total Pages : 277 pages
Book Rating : 4.4/5 (13 download)

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Book Synopsis Driving Excellence by : Mark Aesch

Download or read book Driving Excellence written by Mark Aesch and published by Hachette Books. This book was released on 2011-02-01 with total page 277 pages. Available in PDF, EPUB and Kindle. Book excerpt: Driving Excellence tells the inspiring story of one man who, with no formal business training, turned an entire industry on its head. Mark Aesch proves that we really can run government like a business, and provide value to taxpayers and shareholders alike. When Aesch took over the Rochester Genesee Regional Transportation Authority in 2004, it was operating with a 27.7-million-dollar deficit, and was poised to raise fares, lay off employees, and slash service. Under Aesch's leadership, those deficits have been eradicated and replaced with multimillion-dollar surpluses; reliance on taxpayer subsidies has been reduced; demand for service has increased at rates three times the national average; and in an unprecedented move, the fare at the Authority's two largest subsidiaries were actually reduced. In Driving Excellence, Aesch shows readers how to create a culture built around selflessness rather than ego, and get employees invested in saving the company. In describing the transition from an ailing business to one that enjoys stunning success--lower fares, multi-million surpluses, and the highest ridership and customer satisfaction levels in twenty years--Aesch offers powerful principles that any organization can implement to achieve exceptional results.

A Lifecycle Approach to Knowledge Excellence in the Biopharmaceutical Industry

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Author :
Publisher : CRC Press
ISBN 13 : 1498750486
Total Pages : 547 pages
Book Rating : 4.4/5 (987 download)

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Book Synopsis A Lifecycle Approach to Knowledge Excellence in the Biopharmaceutical Industry by : Nuala Calnan

Download or read book A Lifecycle Approach to Knowledge Excellence in the Biopharmaceutical Industry written by Nuala Calnan and published by CRC Press. This book was released on 2017-06-26 with total page 547 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book addresses the rapidly emerging field of Knowledge Management in the pharmaceutical, medical devices and medical diagnostics industries. In particular, it explores the role that Knowledge Management can play in ensuring the delivery of safe and effective products to patients. The book also provides good practice examples of how the effective use of an organisation’s knowledge assets can provide a path towards business excellence.

What It Takes

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Publisher : Avid Reader Press / Simon & Schuster
ISBN 13 : 1501158147
Total Pages : 384 pages
Book Rating : 4.5/5 (11 download)

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Book Synopsis What It Takes by : Stephen A. Schwarzman

Download or read book What It Takes written by Stephen A. Schwarzman and published by Avid Reader Press / Simon & Schuster. This book was released on 2019-09-17 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: NEW YORK TIMES BESTSELLER From Blackstone chairman, CEO, and co-founder Stephen A. Schwarzman, a long-awaited book that uses impactful episodes from Schwarzman's life to show readers how to build, transform, and lead thriving organizations. Whether you are a student, entrepreneur, philanthropist, executive, or simply someone looking for ways to maximize your potential, the same lessons apply. People know who Stephen Schwarzman is—at least they think they do. He’s the man who took $400,000 and co-founded Blackstone, the investment firm that manages over $500 billion (as of January 2019). He’s the CEO whose views are sought by heads of state. He’s the billionaire philanthropist who founded Schwarzman Scholars, this century’s version of the Rhodes Scholarship, in China. But behind these achievements is a man who has spent his life learning and reflecting on what it takes to achieve excellence, make an impact, and live a life of consequence. Folding handkerchiefs in his father’s linen shop, Schwarzman dreamed of a larger life, filled with purpose and adventure. His grades and athleticism got him into Yale. After starting his career in finance with a short stint at a financial firm called DLJ, Schwarzman began working at Lehman Brothers where he ascended to run the mergers and acquisitions practice. He eventually partnered with his mentor and friend Pete Peterson to found Blackstone, vowing to create a new and different kind of financial institution. Building Blackstone into the leading global financial institution it is today didn’t come easy. Schwarzman focused intensely on culture, hiring great talent, and establishing processes that allow the firm to systematically analyze and evaluate risk. Schwarzman’s simple mantra “don’t lose money” has helped Blackstone become a leading private equity and real estate investor, and manager of alternative assets for institutional investors globally. Both he and the firm are known for the rigor of their investment process, their innovative approach to deal making, the diversification of their business lines, and a conviction to be the best at everything they do. Schwarzman is also an active philanthropist, having given away more than a billion dollars. In philanthropy, as in business, he is drawn to situations where his capital and energy can be applied to drive transformative solutions and change paradigms, notably in education. He uses the skills learned over a lifetime in finance to design, establish, and support impactful and innovative organizations and initiatives. His gifts have ranged from creating a new College of Computing at MIT for the study of artificial intelligence, to establishing a first-of-its-kind student and performing arts center at Yale, to enabling the renovation of the iconic New York Public Library, to founding the Schwarzman Scholars fellowship program at Tsinghua University in Beijing—the single largest philanthropic effort in China’s history from international donors. Schwarzman’s story is an empowering, entertaining, and informative guide for anyone striving for greater personal impact. From deal making to investing, leadership to entrepreneurship, philanthropy to diplomacy, Schwarzman has lessons for how to think about ambition and scale, risk and opportunities, and how to achieve success through the relentless pursuit of excellence. Schwarzman not only offers readers a thoughtful reflection on all his own experiences, but in doing so provides a practical blueprint for success.

Leading for Equity

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Author :
Publisher : Harvard Education Press
ISBN 13 : 1612500110
Total Pages : 177 pages
Book Rating : 4.6/5 (125 download)

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Book Synopsis Leading for Equity by : Stacey M. Childress

Download or read book Leading for Equity written by Stacey M. Childress and published by Harvard Education Press. This book was released on 2009-07-01 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leading for Equity tells the compelling story of the Montgomery County (Maryland) Public Schools and its transformation—in less than a decade—into a system committed to breaking the links between race and class and academic achievement. In chapters organized around six core themes, the authors lay out the essential elements of MCPS’s success. They identify key lessons other districts can draw from MCPS’s experience and offer a framework for applying them. A dramatic departure from “business as usual,” MCPS has won nationwide attention as a compelling model for tackling the achievement and opportunity issues that confront our nation as a whole.

Knocking Down Barriers

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Publisher : Northwestern University Press
ISBN 13 : 0810122928
Total Pages : 345 pages
Book Rating : 4.8/5 (11 download)

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Book Synopsis Knocking Down Barriers by : Truman Kella Gibson

Download or read book Knocking Down Barriers written by Truman Kella Gibson and published by Northwestern University Press. This book was released on 2005-09-07 with total page 345 pages. Available in PDF, EPUB and Kindle. Book excerpt: Winner, 2006 Illinois State Historical Society Book Award Certificate of Excellence Recipient, 2007 Hyde Park Historical Society Paul Cornell Award Knocking Down Barriers is the memoir of a life spent making a difference. In 1940, when Truman Gibson reported for duty at the War Department, Washington was like a southern city in its seemingly unalterable segregation and oppressive summer heat. Gibson had no illusions about the nation’s racism, but as a Chicagoan who’d enjoyed the best of the vibrant Black culture of prewar America, he was shocked to find the worst of the Jim Crow South in the capital. What Gibson accomplished as an advocate for African American soldiers—first as a lawyer working for the secretary of war, then as a member of Harry S. Truman’s “Black cabinet”—fueled the struggle for civil rights in the American military. A University of Chicago Law School graduate, Gibson took his fight for racial justice to the corridors of power, arguing against restrictive real estate covenants before the US Supreme Court, opposing such iconic military figures as Generals Dwight D. Eisenhower and George C. Marshall to demand the integration of the armed forces, and challenging white control of professional sports by creating a boxing empire that made television history. Filled with firsthand details and little-known stories about key advancements in race relations in the worlds of law, the military, sports, and entertainment, Gibson’s memoir is also an engaging recollection of encounters with the likes of Thurgood Marshall, W. E. B. Du Bois, Eleanor Roosevelt, George Patton, Jackie Robinson, and Joe Louis. Winner of the 2006 Illinois State Historical Society Book Award Certificate of Excellence, Knocking Down Barriers illuminates social milestones that continue to shape race in the United States today.

Bridging Disciplines in the Brain, Behavioral, and Clinical Sciences

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Author :
Publisher : National Academies Press
ISBN 13 : 0309070783
Total Pages : 144 pages
Book Rating : 4.3/5 (9 download)

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Book Synopsis Bridging Disciplines in the Brain, Behavioral, and Clinical Sciences by : Institute of Medicine

Download or read book Bridging Disciplines in the Brain, Behavioral, and Clinical Sciences written by Institute of Medicine and published by National Academies Press. This book was released on 2000-09-24 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: Interdisciplinary research is a cooperative effort by a team of investigators, each an expert in the use of different methods and concepts, who have joined in an organized program to attack a challenging problem. Each investigator is responsible for the research in their area of discipline that applies to the problem, but together the investigators are responsible for the final product. The need for interdisciplinary training activities has been detailed over the last 25 years in both public and private reports. The history of science and technology has even shown the important advances that arose from interdisciplinary research, including plate tectonics which brought together geologists, oceanographers, paleomagnetists, seismologists, and geophysicists to advance the ability to forecast earthquakes and volcanic eruptions. In recognition of this, the need to train scientists who can address the highly complex problems that challenge us today and fully use new knowledge and technology, and the fact that cooperative efforts have proved difficult, the National Institute of Mental Health (NIMH), the National Institutes of Health (NIH) Office of Behavioral and Social Sciences Research (OBSSR), the National Institute on Nursing Research (NINR), and the National Institute on Aging (NIA) requested that an Institute of Medicine (IOM) Committee be created to complete several tasks including: examining the needs and strategies for interdisciplinary training in the brain, behavioral, social, and clinical sciences, defining necessary components of true interdisciplinary training in these areas, and reviewing current educational and training programs to identify elements of model programs that best facilitate interdisciplinary training. Bridging Disciplines in the Brain, Behavioral, and Clinical Sciences provides the conclusions and recommendations of this committee. Due to evaluations of the success of interdisciplinary training programs are scarce, the committee could not specify the "necessary components" or identify the elements that "best facilitate" interdisciplinary training. However, after reviewing existing programs and consulting with experts, the committee identified approaches likely to be successful in providing direction for interdisciplinary endeavors at various career stages. This report also includes interviews, training programs, and workshop agendas used.

The 12 Principles of Manufacturing Excellence

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Author :
Publisher : CRC Press
ISBN 13 : 1466512873
Total Pages : 268 pages
Book Rating : 4.4/5 (665 download)

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Book Synopsis The 12 Principles of Manufacturing Excellence by : Larry E. Fast

Download or read book The 12 Principles of Manufacturing Excellence written by Larry E. Fast and published by CRC Press. This book was released on 2011-09-20 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explaining how to implement and sustain a top-down strategy for manufacturing excellence, The 12 Principles of Manufacturing Excellence: A Leader’s Guide to Achieving and Sustaining Excellence provides a comprehensive, proven approach for delivering world-class performance while also cultivating the right culture through leadership and mentoring. Tapping into four decades of leadership experience, 35 years of it in the manufacturing industry, Larry Fast explains how to achieve vertical and horizontal alignment across your organization. He details a clear pathway to excellence via the 12 Principles of Manufacturing Excellence and provides a method for tracking progress—plant by plant and function by function. Emphasizing the importance of using Lean and Six Sigma tools to improve your business, the book: Integrates strategy and leadership development Paves a path for culture change–Operator-Led Process Control (OLPC)—that prepares hourly employees to take control of their processes and prepares management to enable them to do it Details an audit process for tracking progress and ensuring sustainability Includes a CD with color versions of the images in the book as well as a sample Manufacturing Excellence Audit, a sample Communications Plan, and a sample Training Plan that can all be easily customized for the reader’s use This resource-rich book will allow you to spell out leadership expectations and provide your employees and associates with a clear understanding of their individual roles. Helping you keep everyone in your organization focused during the quest towards sustainable manufacturing excellence, the accompanying CD supplies the tools you and your team will need to pursue it with passion, confidence, and urgency. Listen to what Larry Fast has to say about his new book, The 12 Principles of Manufacturing Excellence. Part One — Part Two