Authentic Excellence for Organizations

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Author :
Publisher : Taylor & Francis
ISBN 13 : 1000892190
Total Pages : 164 pages
Book Rating : 4.0/5 (8 download)

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Book Synopsis Authentic Excellence for Organizations by : R. Kelly Crace

Download or read book Authentic Excellence for Organizations written by R. Kelly Crace and published by Taylor & Francis. This book was released on 2023-06-26 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: Authentic Excellence for Organizations explores organizational culture from a values-based perspective and applies the psychological principles of values-based flourishing to organizations. Integrating the principles of Giving Voice to Values (GVV) and Authentic Excellence (AX), this book provides a process that details how organizations can harness their team’s inherent wisdom to flourish through the relentless pace and pressure of today’s world. Moving beyond team-building strategies and programming, this book helps develop confidence in managing the tensions inherent in organizations. It explores: The difference between moral values and personal values; How both can be effectively expressed and managed in organizations; The possibilities of shifting from a fear-based culture of "Or" to an inclusive and values-centred culture of "&"; and How to practically create flourishing "&" cultures using the GVV model. How to create an organizational culture that effectively sustains "&s" like competitive & collaborative, productive & fulfilled, and innovation & tradition This book is intended for organizational leaders, members, and HR managers looking to develop strong and thriving teams. It also aligns with required or recommended reading for secondary or undergraduate courses that explore values, leadership, organizational development and performance, decision making, ethics, and entrepreneurship.

Authentic Excellence

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Author :
Publisher : Routledge
ISBN 13 : 0429619499
Total Pages : 241 pages
Book Rating : 4.4/5 (296 download)

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Book Synopsis Authentic Excellence by : R. Kelly Crace

Download or read book Authentic Excellence written by R. Kelly Crace and published by Routledge. This book was released on 2019-07-24 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: Never before have the pressures of a comparative and competitive world impacted on our sense of wellbeing, particularly among young adults. Building on the principles of Giving Voice to Values, which honors the complexity and difficulty of leading with our values, this book addresses the unique challenges faced by young adults. It provides a clear process that details how to harness natural wisdom to flourish through the relentless pace and pressure of today’s world. Moving beyond mere values clarification, Authentic Excellence helps the reader to develop a deeper relationship with their values and confidently express them, and builds effective coping skills to manage the relentless noise of our comparative and competitive world. Authentic Excellence answers five primary questions: How are young adults affected by this world of relentless change and pressure? Why are young adults vulnerable to a plateau that can negatively affect their resilience? What is the difference between fear-based excellence and authentic excellence and what role do values play in this distinction? What is necessary to move beyond fear-based excellence and why is it so hard? How do you train a deeper level of effectiveness that includes more consistent productivity, fulfillment and resilience?

Excellence Wins

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Author :
Publisher : Zondervan
ISBN 13 : 031035210X
Total Pages : 225 pages
Book Rating : 4.3/5 (13 download)

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Book Synopsis Excellence Wins by : Horst Schulze

Download or read book Excellence Wins written by Horst Schulze and published by Zondervan. This book was released on 2019-03-05 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: Horst Schulze knows what it takes to win. In Excellence Wins, the cofounder and former president of the Ritz-Carlton Hotel Company lays out a blueprint for becoming the very best in a world of compromise. In his characteristic no-nonsense approach, Schulze shares the visionary and disruptive principles that have led to immense global success over the course of his still-prolific fifty-year career in the hospitality industry. For over twenty years, Schulze fearlessly led the company to unprecedented multibillion dollar growth, setting the business vision and people-focused standards that made the Ritz-Carlton brand world renowned. In Excellence Wins, Schulze shares his approach to everything from providing the best customer service to creating a culture of excellence within your organization. With his tried-and-true methods and inspiring, hard-earned wisdom, Schulze teaches you everything you need to know about: Why leading well is an acquired skill Serving your customers Engaging your employees Creating a culture of customer service Why vision statements make a difference What it really means to practice servant leadership Schulze's principles are designed to be versatile and practical no matter where you are in your career. He'll remind you that you don't need a powerful title or dozens of direct reports to benefit from the advice he shares in Excellence Wins--you have everything you need to apply it to your life and career right now. Let Schulze's incredible story help you unleash the disruptive power of your true potential, beat the competition, own your career trajectory, and experience the game-changing power of what happens when Excellence Wins.

Conscious Business

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Author :
Publisher : ReadHowYouWant.com
ISBN 13 : 1427098182
Total Pages : 546 pages
Book Rating : 4.4/5 (27 download)

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Book Synopsis Conscious Business by : Fred Kofman

Download or read book Conscious Business written by Fred Kofman and published by ReadHowYouWant.com. This book was released on 2008-11 with total page 546 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presents techniques for organizational success that involve embracing such qualities as integrity, authenticity, accountability, and honesty.

Yours Truly

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Publisher : Bloomsbury Publishing
ISBN 13 : 1472950933
Total Pages : 313 pages
Book Rating : 4.4/5 (729 download)

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Book Synopsis Yours Truly by : Margarita Mayo

Download or read book Yours Truly written by Margarita Mayo and published by Bloomsbury Publishing. This book was released on 2018-02-22 with total page 313 pages. Available in PDF, EPUB and Kindle. Book excerpt: At the heart of contemporary corporate leadership lies a crisis of confidence. Since the financial crash of 2008, distrust of employers among the workforce has dramatically increased due to a lack of authentic leadership. But how can leaders become and remain authentic? Yours Truly draws on a host of inspirational examples from executives of multinational corporations to political leaders and sports leaders, as well as more than two decades of research, in order to examine and explain the missing link in research into authentic leadership: how leaders strive for success, excellence and constant renewal, whilst remaining true to themselves. Margarita Mayo introduces the three characteristics – Heart, Habits and Harmony – that differentiate authentic from non-authentic leaders. Presented within a practical framework, the book provides a measurable guide to developing your own authentic power: · Contagious passion that wins the hearts of others; · Setting new habits of learning to empower others; · And Enhancing harmony by building authentic contexts. Ideal for managers, senior executives and aspiring leaders, Yours Truly captures the value of authentic leadership in transforming organizations. The book strips away the seemingly magical, innate charismatic qualities of leaders in order to showcase a less mysterious and more practical process that can be followed by anyone.

The Pursuit of Social Business Excellence

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Author :
Publisher :
ISBN 13 : 9780985356460
Total Pages : 202 pages
Book Rating : 4.3/5 (564 download)

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Book Synopsis The Pursuit of Social Business Excellence by : Vala Afshar

Download or read book The Pursuit of Social Business Excellence written by Vala Afshar and published by . This book was released on 2012 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you are not a social business you are losing market share. If you are not a social business, you are also losing the opportunity to recruit and retain the very best talent in the market. In this social and mobile era, customers have choices and voices that are scaled and amplified like never before. For businesses to truly connect with their employees and customers they must be able to listen, respond, engage, and add value in a timely and robust manner. But, to truly connect we must do so by way of a personalized and mutually beneficial approach; and in order to do this well, we must embrace social collaboration. By reading the Pursuit of Social Business Excellence you will be able to 1) identify foundational success elements of a social business; 2) follow a prioritized and guided step by step transformation process; 3) measure progress and identify self-reinforcing confirmation points. 4) increase top line revenue, profit, employee retention and customer loyalty. Afshar and Martin are award winning enterprise technology and management executives who have unlocked the value of social business transformation to drive industry leading growth, customer loyalty and profitability. In 2011, Afshar pioneered and led the efforts to drive the innovation behind enterprise networking industries first social machines. In 2012 Afshar and Martin s company, Enterasys Networks, was recognized as one of Boston's best places to work and was also awarded for top services-collaboration innovation, best contact center and next generation quality leadership.

The Power of Employee Resource Groups

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Author :
Publisher : Berrett-Koehler Publishers
ISBN 13 : 1523001259
Total Pages : 169 pages
Book Rating : 4.5/5 (23 download)

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Book Synopsis The Power of Employee Resource Groups by : Farzana Nayani

Download or read book The Power of Employee Resource Groups written by Farzana Nayani and published by Berrett-Koehler Publishers. This book was released on 2022-06-07 with total page 169 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the first authoritative book on building employee resource groups (ERGs) to empower underrepresented employees and positively impact diversity, equity, and inclusion (DEI) efforts within organizations and in society at large. In existence for decades, ERGs originated out of affirmative action policies and have evolved into powerful sources of employee activity and engagement. Organizations can leverage ERGs to support business goals, but ERGs can also play a critical role in creating a more inclusive work environment for marginalized individuals. ERGs represent a balance of serving company interests and empowering employees, offering the opportunity for innovative leadership within organizations. This book is a practical guide on how to manage ERGs effectively and how they inspire a deeper connection between employees and companies while helping us progress toward the DEI goals that we aim to accomplish. Participating in an ERG can help professionals of color and other historically excluded groups advance their careers, thereby increasing diverse representation in leadership. Farzana Nayani provides foundational tools for starting ERGs and outlines the five Ps—purpose, people, processes, planning, and priorities—needed to successfully operate them. Unlike other ERG handbooks, this book is people-centric and socially conscious and thoughtfully takes into account the experiences of employees and leaders during current times. It also serves as a deeper call to action around how ERGs can foster authentic change within organizations, creating transformative impact in the surrounding world.

Why Should Anyone Work Here?

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Author :
Publisher : Harvard Business Review Press
ISBN 13 : 1625275102
Total Pages : 247 pages
Book Rating : 4.6/5 (252 download)

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Book Synopsis Why Should Anyone Work Here? by : Rob Goffee

Download or read book Why Should Anyone Work Here? written by Rob Goffee and published by Harvard Business Review Press. This book was released on 2015-10-13 with total page 247 pages. Available in PDF, EPUB and Kindle. Book excerpt: Imagine designing the best company on earth to work for . . . What would that company be like? How would you build and sustain it? As a leader, you need to know. In the past, businesses made people conform to the organization’s needs. But the old paradigm has shifted. Now leaders must transform their organizations so that they attract the right people, keep them, and inspire them to do their best work. How do you create a culture people want to belong to? In this powerful and necessary follow-up to the classic Why Should Anyone Be Led by You?, leadership and organizational sages Rob Goffee and Gareth Jones identify and illuminate the six key organizational attributes to do just that. In separate chapters, they delve deeply into each one: 1. Let people be themselves 2. Practice radical honesty 3. Magnify people’s strengths 4. Stand for authenticity (more than shareholder value) 5. Make work meaningful 6. Make simple rules With vivid stories and examples from global companies, the authors illustrate the kind of strong, attractive workplace culture that leads to sustained high performance. They also provide ways of assessing how your company is doing and describe the tensions and trade-offs that leaders must manage as they transform their organizations. Why Should Anyone Work Here? is the question all contemporary organizational leaders must constantly ask themselves if they want to survive and thrive in the new world. This book will help them answer that question.

The Book of Excellence

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Author :
Publisher : Thomas Nelson Inc
ISBN 13 : 9781558531710
Total Pages : 132 pages
Book Rating : 4.5/5 (317 download)

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Book Synopsis The Book of Excellence by : Byrd Baggett

Download or read book The Book of Excellence written by Byrd Baggett and published by Thomas Nelson Inc. This book was released on 2001-02-22 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt: Focusing on the basic habits that are common among business leaders, this book pinpoints characteristics of a successful sales lifestyle. Contains the basic information all sales professionals need to know. Here is the basic information anyone in business needs to know. I believe passionately that it is not enough to be just a good salesperson, secretary or manager. We also need to remember that losing a customer is just one bad experience away, and we must do everything we can to give our best service. The Book of Excellence is the first book in a trilogy of handbooks for business success by Byrd Baggett: The Book of Excellence - on sales, Satisfaction Guaranteed - on customer service and now Taking Charge - on leadership.

The Critical Few

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Publisher : Berrett-Koehler Publishers
ISBN 13 : 1523098732
Total Pages : 209 pages
Book Rating : 4.5/5 (23 download)

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Book Synopsis The Critical Few by : Jon R. Katzenbach

Download or read book The Critical Few written by Jon R. Katzenbach and published by Berrett-Koehler Publishers. This book was released on 2019-01-16 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: In a global survey by the Katzenbach Center, 80 percent of respondents believed that their organization must evolve to succeed. But a full quarter of them reported that a change effort at their organization had resulted in no visible results. Why? The fate of any change effort depends on whether and how leaders engage their culture: the self-sustaining patterns of behaving, feeling, thinking, and believing that determine how things are done in an organization. Culture is implicit rather than explicit, emotional rather than rational--that's what makes it so hard to work with, but that's also what makes it so powerful. For the first time, this book lays out the Katzenbach Center's proven methodology for identifying your culture's four most critical elements: traits, characteristics that are at the heart of people's emotional connection to what they do; keystone behaviors, actions that would lead your company to succeed if they were replicated at a greater scale; authentic informal leaders, people who have a high degree of "emotional intuition" or social connectedness; and metrics, integrated, thoughtful measures to track progress, encourage the self-reinforcing cycle of lasting change and link to business performance. By leveraging these critical few elements, you can tap into a source of catalytic change within your organization. People will make an emotional, not just a rational, commitment to new initiatives. You will elicit enthusiasm and creativity and build the kind of powerful company that people recognize for its innate value and effectiveness.

Guiding Teams to Excellence With Equity

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Author :
Publisher : Corwin Press
ISBN 13 : 1506343597
Total Pages : 353 pages
Book Rating : 4.5/5 (63 download)

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Book Synopsis Guiding Teams to Excellence With Equity by : John Krownapple

Download or read book Guiding Teams to Excellence With Equity written by John Krownapple and published by Corwin Press. This book was released on 2016-10-28 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt: Guide your school through its cultural proficiency transformation Despite the best efforts of equity leaders, our schools suffer from persistent inequities. Guiding the Journey to Excellence with Equity is a must-read for anyone who supports professional learning in our schools. It defines a process of “inside-out” growth that helps develop culturally proficient educators with the facilitation skills needed to navigate the obstacles that arise during equity transformations. Written with an equity lens, this book: Includes a powerful vignette that illustrates common challenges and solutions Focuses on mental models for managing group energy Is grounded in a systems model for personal and organizational transformation Provides tools for planning culturally proficient learning experiences

Working Toward Excellence

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Author :
Publisher : Morgan James Publishing
ISBN 13 : 1614481776
Total Pages : 93 pages
Book Rating : 4.6/5 (144 download)

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Book Synopsis Working Toward Excellence by : Paul Buyer

Download or read book Working Toward Excellence written by Paul Buyer and published by Morgan James Publishing. This book was released on 2012-03-01 with total page 93 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Weaves together thoughts, stories, and quotes from top performers in music, business, and sports to help you achieve excellence” (Jeff Janssen, founder and president of the Janssen Sports Leadership Center). Does excellence relentlessly drive you? Does mediocrity constantly bother you? In Working Toward Excellence, Clemson University professor Paul Buyer identifies eight values for achieving excellence in work and life including hunger, effort, process, quality, consistency, leadership, time, and perseverance. Each chapter features inspiring stories, questions, and quotes from respected professionals who have achieved uncommon success in business, sports, education, and the arts such as John Maxwell, Jim Collins, Stephen Covey, John Wooden, Mike Krzyzewski, Wynton Marsalis, Isaac Stern, and many others. Also included is a Working Toward Excellence Evaluation to help you and your organization reach your true potential and further develop, improve, and measure these essential attributes of success. “Working Toward Excellence has captures my attention in a big way. It is filled with valuable and practical information. It will make a major difference in your life.” —Pat Williams, Orlando Magic, senior vice president, author of Leadership Excellence

Giving Voice to Values

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Author :
Publisher : Yale University Press
ISBN 13 : 0300161328
Total Pages : 283 pages
Book Rating : 4.3/5 (1 download)

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Book Synopsis Giving Voice to Values by : Mary C. Gentile

Download or read book Giving Voice to Values written by Mary C. Gentile and published by Yale University Press. This book was released on 2010-08-24 with total page 283 pages. Available in PDF, EPUB and Kindle. Book excerpt: How can you effectively stand up for your values when pressured by your boss, customers, or shareholders to do the opposite? Drawing on actual business experiences as well as on social science research, Babson College business educator and consultant Mary Gentile challenges the assumptions about business ethics at companies and business schools. She gives business leaders, managers, and students the tools not just to recognize what is right, but also to ensure that the right things happen. The book is inspired by a program Gentile launched at the Aspen Institute with Yale School of Management, and now housed at Babson College, with pilot programs in over one hundred schools and organizations, including INSEAD and MIT Sloan School of Management. She explains why past attempts at preparing business leaders to act ethically too often failed, arguing that the issue isn’t distinguishing what is right or wrong, but knowing how to act on your values despite opposing pressure. Through research-based advice, practical exercises, and scripts for handling a wide range of ethical dilemmas, Gentile empowers business leaders with the skills to voice and act on their values, and align their professional path with their principles. Giving Voice to Values is an engaging, innovative, and useful guide that is essential reading for anyone in business.

Customer Experience Excellence

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Author :
Publisher : Kogan Page Publishers
ISBN 13 : 1398601047
Total Pages : 273 pages
Book Rating : 4.3/5 (986 download)

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Book Synopsis Customer Experience Excellence by : Tim Knight

Download or read book Customer Experience Excellence written by Tim Knight and published by Kogan Page Publishers. This book was released on 2021-08-03 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover how the world's best brands create outstanding customer experience, engaged teams and market-beating growth with this practical guide, providing a model that will help any organization deliver effective and seamless customer engagement. Customer experience (CX) has been a phrase in business lexicon for over 30 years. Seen by many as the last battleground, where winners will gain competitive advantage and increased market share, there is not a company in the world that is not in some way focused on the quality of the experience they deliver. However, for many businesses, CX is neither a strategic discipline, consistently applied, nor is it a well-trodden path. It's not easy to deliver exceptional customer experience, again and again, and it becomes difficult to have a CX strategy that provides tangible and measurable results. Customer Experience Excellence provides a route map to CX success. Drawing on a vast body of research collated and curated by the global consulting group KPMG, this book shows how the world's most elite organizations have made excellence a habit, by creating authentic, human connections at scale. Whether dealing with external consumers or internal colleagues, learn how to become an enlightened and agile business and 'think customer' at every single touch point.

In Search of Excellence

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Author :
Publisher : Harper Collins
ISBN 13 : 0062263617
Total Pages : 404 pages
Book Rating : 4.0/5 (622 download)

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Book Synopsis In Search of Excellence by : Thomas J. Peters

Download or read book In Search of Excellence written by Thomas J. Peters and published by Harper Collins. This book was released on 2012-11-27 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt: The "Greatest Business Book of All Time" (Bloomsbury UK), In Search of Excellence has long been a must-have for the boardroom, business school, and bedside table. Based on a study of forty-three of America's best-run companies from a diverse array of business sectors, In Search of Excellence describes eight basic principles of management -- action-stimulating, people-oriented, profit-maximizing practices -- that made these organizations successful. Joining the HarperBusiness Essentials series, this phenomenal bestseller features a new Authors' Note, and reintroduces these vital principles in an accessible and practical way for today's management reader.

Authentic Achievement

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Author :
Publisher : Jossey-Bass
ISBN 13 :
Total Pages : 392 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Authentic Achievement by : Fred M. Newmann

Download or read book Authentic Achievement written by Fred M. Newmann and published by Jossey-Bass. This book was released on 1996-10-28 with total page 392 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new book presents the findings of a five-year, federally funded study that examined the connection between school restructuring and student achievement. Investigating twenty-four elementary and secondary schools from twenty-two districts across the country, the researchers found that restructuring efforts fail when there is too much focus on structure and technique and not enough attention paid to the intellectual quality of student and teacher work and to the vitality of the school community. Using a wealth of examples, the authors provide a vivid picture of the conditions under which innovations in a school's organization contribute to student achievement - extending learning beyond rote memorization of isolated facts to thinking, disciplined understanding, and complex communication.

Authentic Conversations

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Author :
Publisher : Berrett-Koehler Publishers
ISBN 13 : 1605096938
Total Pages : 250 pages
Book Rating : 4.6/5 (5 download)

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Book Synopsis Authentic Conversations by : James D. Showkeir

Download or read book Authentic Conversations written by James D. Showkeir and published by Berrett-Koehler Publishers. This book was released on 2008-09-01 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this groundbreaking new book, the Showkeirs take something people typically think of as merely functional—ordinary conversations—and show the power they have to create, sustain, and change the very nature of workplace culture. Conversations can lead to an engaged and energized workforce, or to one that is alienated and uninspired. If you want to change the culture you must change the conversations. All too often workplace conversations—between managers and direct reports, peer-to-peer, or with external stakeholders— create parent-child relationships. People hide facts, sugarcoat reality and claim helplessness to try to control interactions and get what they want. The Showkeirs expose the destructiveness of these manipulative conversations, and demonstrate how we can move to honest and authentic interactions that create adult relationships. By intentionally and thoughtfully changing conversations, organizations will engender increased commitment, true accountability, and improved workplace performance. Drawing on more than 25 years of experience as organizational consultants, their book offers examples of parent-child and adult-adult workplace conversations in a variety of settings, circumstances and industries. They also provide a hands-on guide, including sample scripts, for dealing with a host of potentially difficult conversations. Authentic Conversations goes to the heart of why so many people today are disengaged, uninspired, and uncommitted to their organization’s success. It challenges the conventional wisdom about managing people and sets out specific, concrete ways to consciously make conversations the primary driver for change.