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At Your Service 5 Star Customer Care For A Successful Dental Practice
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Book Synopsis At Your Service: 5-Star Customer Care for a Successful Dental Practice by : Ann Marie Gorczyca
Download or read book At Your Service: 5-Star Customer Care for a Successful Dental Practice written by Ann Marie Gorczyca and published by . This book was released on 2017-04-05 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: At Your Service...Five-Star Customer Care for A Successful Dental Practice shares tips, strategies, and solutions for building a practice of customer service leaders.
Download or read book Take Action written by Ann Marie Gorczyca and published by . This book was released on 2021-05 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis At Your Service by : Ann Marie Gorczyca
Download or read book At Your Service written by Ann Marie Gorczyca and published by . This book was released on 2020-02 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: At Your Service...Five-Star Customer Care for A Successful Dental Practice shares tips, strategies, and solutions for building a practice of customer service leaders.
Book Synopsis Everything is Marketing by : Fred Joyal
Download or read book Everything is Marketing written by Fred Joyal and published by Futuredontics Incorporated. This book was released on 2009 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis At Your Service: 5-Star Customer Care for a Successful Dental Practice by : Ann Marie Gorczyca
Download or read book At Your Service: 5-Star Customer Care for a Successful Dental Practice written by Ann Marie Gorczyca and published by . This book was released on 2017-04-05 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: At Your Service...Five-Star Customer Care for A Successful Dental Practice shares tips, strategies, and solutions for building a practice of customer service leaders.
Book Synopsis Beyond the Morning HUDDLE by : Ann Marie Gorczyca
Download or read book Beyond the Morning HUDDLE written by Ann Marie Gorczyca and published by . This book was released on 2015-09-01 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: Beyond the Morning Huddle-HUMAN RESOURCE MANAGEMENT for a Successful Dental Practice shares tips, experiences, strategies and solutions to make your dental office the best it can be. RECRUITMENT With time and attention given to the hiring process, the doctor and team implement a strong management system to select the best candidate and build a strong team. INTEGRATION By creating an effective feedback system which includes cross-training and team involvement, the dental office is improved with each new hire. MANAGEMENT Trust, confidence, and job satisfaction are built by education, communication and active participation. Never underestimate the effectiveness of acknowledgement and appreciation as well as setting clear standards and goals. FEEDBACK Teamwork builds trust, ownership, commitment, accountability, results, and excellence. Communication is the key to success. DISTRIBUTION OF RESOURCES Making smart HRM decisions will keep HR costs under control. EMPLOYMENT LAW Be aware of changing state and federal employment laws and how they apply to your dental office.
Book Synopsis Five Star Service, One Star Budget by : Michael Heppell
Download or read book Five Star Service, One Star Budget written by Michael Heppell and published by Pearson Education. This book was released on 2006 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides readers with strategies and advice on providing top quality customer service at very low cost to their organisation. It aims to help readers make their customer and colleagues happier; develop their careers; grow their customer base; get repeat orders and referrals. Table of contents: * The service star * Wee wows * The top three referability habits * The emotional bank account * Putting on the Ritz * 99 percent of people are good * Designing fantastic customer service * Beware the silent customer * RADAR thinking * RADAR thinking at work * Send cards * The customer is always right - not! * Feel, felt, found * What's in a smile? * One chance to make a first impression * I honestly don't care about your problems * Empowering service * Creativity gives better service * It's not what you say * It's your best friend - the awkward customer * Be individual, encourage individuals * Prepare for and relish competition * The difference between one, some, many and all * Super script * Voicemail, answering machines and automated call queue systems * Telephone services * Advanced telephone service * Tiny steps to giant strides * What's in a name? * Hills and valleys * Good ideas verses desirable ideas * Ring the bell * Spanners and heros * Know your competition * Speed it up!
Download or read book Delivering WOW written by Anissa Holmes and published by Morgan James Publishing. This book was released on 2018-08-07 with total page 151 pages. Available in PDF, EPUB and Kindle. Book excerpt: Delivering WOW is a blueprint for running and growing a dental practice. Dr. Anissa Holmes was sick of working too much and earning too little, so she decided to do something about it. After years of learning and experimentation, she developed a simple, high-impact process to run and grow a dental practice that turned her office into a high-profit practice with over 50,000 raving Facebook fans and a reliable team she can trust to handle anything that comes their way. With this newly-updated and expanded version of a book that helped thousands of dentists build more profitable and enjoyable dental practices, Dr. Holmes walks dentists through building a winning team, maximizing profitability, and reliably growing patient numbers without having to waste time and money on expensive and ineffective advertising methods. If you’re tired of feeling guilty, stressed, and frustrated by your practice and want to build one that allows you to make more, work less, and have a meaningful impact in the world, Delivering WOW is the step-by-step plan for you!
Book Synopsis Multi-Million Dollar Dental Practice by : Michael Kesner
Download or read book Multi-Million Dollar Dental Practice written by Michael Kesner and published by . This book was released on 2009-01-01 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Everything is Marketing by : Fred Joyal
Download or read book Everything is Marketing written by Fred Joyal and published by . This book was released on 2009 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :American Dental Association Publisher :American Dental Association ISBN 13 :1684470609 Total Pages :194 pages Book Rating :4.6/5 (844 download)
Book Synopsis CDT 2021 by : American Dental Association
Download or read book CDT 2021 written by American Dental Association and published by American Dental Association. This book was released on 2020-09-08 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: To find the most current and correct codes, dentists and their dental teams can trust CDT 2021: Current Dental Terminology, developed by the ADA, the official source for CDT codes. 2021 code changes include 28 new codes, 7 revised codes, and 4 deleted codes. CDT 2021 contains new codes for counseling for the control and prevention of adverse oral, behavioral, and systemic health effects associated with high-risk substance use, including vaping; medicament application for the prevention of caries; image captures done through teledentistry by a licensed practitioner to forward to another dentist for interpretation; testing to identify patients who may be infected with SARS-CoV-2 (aka COVID-19). CDT codes are developed by the ADA and are the only HIPAA-recognized code set for dentistry. CDT 2021 codes go into effect on January 1, 2021. -- American Dental Association
Book Synopsis How to Buy a Dental Practice by : Brian D. Hanks
Download or read book How to Buy a Dental Practice written by Brian D. Hanks and published by Createspace Independent Publishing Platform. This book was released on 2017-02-23 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you're thinking about buying a dental practice, you must read this book. Thousands of dentists go through the process of buying a dental practice every year. Did they choose a good practice? Did they buy at the right price? Did they buy at the right time? The stakes are high to get the RIGHT answers to those questions. Buy the wrong practice and you're looking at stress, money worries, angry staff and patients, and a frustrated family that doesn't see you as much as they'd like. Buy the right practice, like many do, and you have the foundation upon which to thrive - happy, relaxed, wealthy and positively impacting the lives of patients and living the life of your dreams. Unfortunately, the process of how to buy a dental practice remains a black box for the majority of buyers. Advice, tips and information are spread across magazines, blogs, online forums and podcasts with no easy way to tell the good advice from the bad. Until now. How to Buy a Dental Practice walks buyers step-by-step through the process of finding, analyzing, and purchasing a great dental practice. In this book you'll find answers to questions like: - How do I find a good practice? - How do I choose a good accountant and attorney? - How can I tell a good practice from a bad one? - When is the right time to sign a letter of intent? - What can I negotiate besides price? - How do I get a bank loan? - What do I do after I find a practice to buy? After reading this book, you will be armed with the specific knowledge and checklists to find, analyze and purchase the right practice for you.
Book Synopsis The Ultimate Guide to Doubling and Tripling Your Dental Practice Production by : Wendy Briggs
Download or read book The Ultimate Guide to Doubling and Tripling Your Dental Practice Production written by Wendy Briggs and published by Createspace Independent Publishing Platform. This book was released on 2015-02 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt: What if everything you have been told about building a dental practice was wrong? Wendy Briggs and Dr. John Meis challenge dentists with this daily. Two top producers in their own practices reveal their 5-step system that any doctor can follow to double their production. They are showing you how you can create the income needed to grow your practice from what you already have! This means there is no output of money, until you have made the revenue and determined to re-invest that into your practice. That is the beauty of the system that they have laid out.
Book Synopsis Dental Startup Manual by : Mark Costes
Download or read book Dental Startup Manual written by Mark Costes and published by . This book was released on 2021-03-04 with total page 245 pages. Available in PDF, EPUB and Kindle. Book excerpt: Starting a dental clinic is a long journey with many pitfalls. The authors know this well after owning 25 clinics collectively. In this guide, they teach and guide you through the journey from initial idea through first patients- plus saving you more than $50,000 in the process. With downloadable documents to match throughout the process, this guide will attack the major parts of the process including financing, site selection, floorplan design, construction, equipment selection, cabinetry, technology, marketing, systemization and cash flow control. Included in this book is a 50-page guide on setting up your OpenDental Software from scratch using the best practices.
Download or read book Dental Practice written by and published by . This book was released on 1988 with total page 680 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Dental Practice Hero by : Dr Paul Etchison
Download or read book Dental Practice Hero written by Dr Paul Etchison and published by Dental Practice Hero. This book was released on 2017-12-30 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dr. Etchison is not your average dentist. A visionary leader, he combines marketing and business knowledge, clinical excellence, and leadership to create a thriving growing practice. And he wants to share this special knowledge with you. It's time to set off on a quest to implement systems that take your practice to the next level inspire your team to greatness and help you become the visionary leader who can transform your practice and your life. In Dental Practice Hero, the reader will learn the systems Dr. Etchison used: -to grow his startup to 1M in collections the first year, and continue to grow 30-40% each year after to almost 3M in just 5 years and still growing! And all out of 5 ops! -to destress the day to day of running his practice, so that he could only do 3 days/week of clinical. -to become the leader that influences practice culture so positively, that practice growth becomes organic. Reviews: "Paul's book has all the elements necessary to assess your practice as well as your life and make it exceptional. Most books written for dentists, are designed to provide some cheerleading, give you a few helpful nuggets to improve you practice, and then motivate you to sign up with their consulting services. This book, however, breaks down piece-by-piece every component of a highly functioning practice and provides the tools and insight to take your practice the highest level possible. You get ALL the nuggets needed to redesign your practice and in-effect create the life you desire. Thank you Paul for providing this book at a critical time when many dentists are scrambling to find the answers to an ever-changing field." - Dr. Lance Pietropola "Dr. Paul's Book "Dental Practice Hero" is an easy to digest, real world entertaining look at the way all of us private practitioners should be practicing. He provides humor insight and a lot of great and easy to understand examples of what he is trying to get across to the reader. He organizes the book into subcategories that make it simple to tackle the issues we face in our dental offices one problem at a time. What I really enjoyed was how he uses a different perspective on how to view things we see as road blocks and turns them into manageable "bumps in the road." A great read. Definitely recommend. Picked up a lot of great information that I should have implemented when I started working in private practice years ago." - Dr. David Sanders "Dental Hero, is a must read for any entrepreneur. A truly inspiring and enjoyable piece of literature. Dr Etchison's philosophies are now at the core of how we practice/manage our business." - Dr. Sunil Kurup "Great Guide for modern methods combined with compassionate dentistry. Comprehensive methods to differentiate your dental practice and increase you income! I have implemented the methods in the book and it has helped my office grow past 1.5M in a 1 doc practice with room to grow." - Dr. Joe Lee
Book Synopsis Dental Operations Manual by : Addison Killeen
Download or read book Dental Operations Manual written by Addison Killeen and published by . This book was released on 2020-09-11 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: A 250+ Page Operations Manual that will give you detailed systems to help run your dental practice including Foundational Elements, Back Office Systemization, Front Office and Billing Routines, Human Resources Guidance, Positional checklists, Marketing Resources and Patient Experience verbiage. With all this as an example, you will have no trouble finishing your own Operations Manual for your practice so that you are not reliant on a few key players- but that everyone plays in the system. Online documents available that will correlate to the handbook will also speed up the learning curve and allow you to maximize the potential this book holds. Don't waste weeks and months doing it yourself, copy this one- and make yours even better!
