Artificial Intelligence In Management

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Artificial Intelligence for Managers

Author : Malay A. Upadhyay
Publisher : BPB Publications
ISBN 13 : 9389898390
Total Pages : 166 pages
Book Rating : 4.3/5 (898 download)

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Book Synopsis Artificial Intelligence for Managers by : Malay A. Upadhyay

Download or read book Artificial Intelligence for Managers written by Malay A. Upadhyay and published by BPB Publications. This book was released on 2020-09-18 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt: Understand how to adopt and implement AI in your organizationKey Featuresa- 7 Principles of an AI Journeya- The TUSCANE Approach to Become Data Readya- The FAB-4 Model to Choose the Right AI Solutiona- Major AI Techniques & their Applications:- CART & Ensemble Learning- Clustering, Association Rules & Search- Reinforcement Learning- Natural Language Processing- Image RecognitionDescriptionMost AI initiatives in organizations fail today not because of a lack of good AI solutions, but because of a lack of understanding of AI among its end users, decision makers and investors. Today, organizations need managers who can leverage AI to solve business problems and provide a competitive advantage. This book is designed to enable you to fill that need, and create an edge for your career.The chapters offer unique managerial frameworks to guide an organization's AI journey. The first section looks at what AI is; and how you can prepare for it, decide when to use it, and avoid pitfalls on the way. The second section dives into the different AI techniques and shows you where to apply them in business. The final section then prepares you from a strategic AI leadership perspective to lead the future of organizations.By the end of the book, you will be ready to offer any organization the capability to use AI successfully and responsibly - a need that is fast becoming a necessity.What will you learna- Understand the major AI techniques & how they are used in business.a- Determine which AI technique(s) can solve your business problem.a- Decide whether to build or buy an AI solution.a- Estimate the financial value of an AI solution or company.a- Frame a robust policy to guide the responsible use of AI.Who this book is forThis book is for Executives, Managers and Students on both Business and Technical teams who would like to use Artificial Intelligence effectively to solve business problems or get an edge in their careers.Table of Contents1.Preface2.Acknowledgement3.About the Author4.Section 1: Beginning an AI Journeya. AI Fundamentalsb. 7 Principles of an AI Journeyc. Getting Ready to Use AI5.Section 2: Choosing the Right AI Techniquesa. Inside the AI Laboratoryb. How AI Predicts Values & Categoriesc. How AI Understands and Predicts Behaviors & Scenariosd. How AI Communicates & Learns from Mistakese. How AI Starts to Think Like Humans6.Section 3: Using AI Successfully & Responsiblya. AI Adoption & Valuationb. AI Strategy, Policy & Risk Management7.EpilogueAbout the AuthorsMalay A. Upadhyay is a Customer Journey executive, certified in Machine Learning. Over the course of his role heading the function at a N. American AI SaaS firm in Toronto, Malay trained 150+ N. American managers on the basics of AI and its successful adoption, held executive thought leadership sessions for CEOs and CHROs on AI strategy & IT modernization roadmaps, and worked as the primary liaison to realize AI value on unique customer datasets. It was here that he learnt the growing need for greater knowledge and awareness of how to use AI both responsibly and successfully.Malay was also one of 25 individuals chosen globally to envision the industrial future for the Marzotto Group, Italy, on its 175th anniversary. He holds an MBA, M.Sc. and B.E., with experiences across India, UAE, Italy and Canada.A Duke of Edinburgh awardee, Malay has been driving the subject of responsible AI management as an advisor, author, online instructor and member of the European AI Alliance that informed the HLEG on the European Commission's AI policy.

Artificial Intelligence in Management

Author : Andrzej Wodecki
Publisher : Edward Elgar Publishing
ISBN 13 : 1839104953
Total Pages : 224 pages
Book Rating : 4.8/5 (391 download)

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Book Synopsis Artificial Intelligence in Management by : Andrzej Wodecki

Download or read book Artificial Intelligence in Management written by Andrzej Wodecki and published by Edward Elgar Publishing. This book was released on 2020-11-27 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Autonomous systems are on the frontiers of Artificial Intelligence (AI) research, and they are slowly finding their business applications. Driven mostly by Reinforcement Learning (RL) methods (one of the most difficult, but also the most promising modern AI algorithms), autonomous systems help create self-learning and self-optimising systems, ranging from simple game-playing agents to robots able to efficiently act in completely new environments. Based on in-depth study of more than 100 projects, Andrzej Wodecki explores RL as a key component of modern digital technologies, its real-life applications to activities in a value chain and the ways in which it impacts different industries.

The AI-Powered Enterprise

Author : Seth Earley
Publisher : LifeTree Media
ISBN 13 : 1928055524
Total Pages : 203 pages
Book Rating : 4.9/5 (28 download)

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Book Synopsis The AI-Powered Enterprise by : Seth Earley

Download or read book The AI-Powered Enterprise written by Seth Earley and published by LifeTree Media. This book was released on 2020-04-28 with total page 203 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn how to develop and employ an ontology, the secret weapon for successfully using artificial intelligence to create a powerful competitive advantage in your business. The AI-Powered Enterprise examines two fundamental questions: First, how will the future be different as a result of artificial intelligence? And second, what must companies do to stake their claim on that future? When the Web came along in the mid-90s, it transformed the behavior of customers and remade whole industries. Now, as part of its promise to bring revolutionary change in untold ways to human activity, artificial intelligence—AI—is about to create another complete transformation in how companies create and deliver value to customers. But despite the billions spent so far on bots and other tools, AI continues to stumble. Why can't it magically use all the data organizations generate to make them run faster and better? Because something is missing. AI works only when it understands the soul of the business. An ontology is a holistic digital model of every piece of information that matters to the business, from processes to products to people, and it's what makes the difference between the promise of AI and delivering on that promise. Business leaders who want to catch the AI wave—rather than be crushed by it—need to read The AI-Powered Enterprise. The book is the first to combine a sophisticated explanation of how AI works with a practical approach to applying AI to the problems of business, from customer experience to business operations to product development.

Artificial Intelligence and Machine Learning in Business Management

Author : Sandeep Kumar Panda
Publisher : CRC Press
ISBN 13 : 1000432114
Total Pages : 279 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis Artificial Intelligence and Machine Learning in Business Management by : Sandeep Kumar Panda

Download or read book Artificial Intelligence and Machine Learning in Business Management written by Sandeep Kumar Panda and published by CRC Press. This book was released on 2021-11-04 with total page 279 pages. Available in PDF, EPUB and Kindle. Book excerpt: Artificial Intelligence and Machine Learning in Business Management The focus of this book is to introduce artificial intelligence (AI) and machine learning (ML) technologies into the context of business management. The book gives insights into the implementation and impact of AI and ML to business leaders, managers, technology developers, and implementers. With the maturing use of AI or ML in the field of business intelligence, this book examines several projects with innovative uses of AI beyond data organization and access. It follows the Predictive Modeling Toolkit for providing new insight on how to use improved AI tools in the field of business. It explores cultural heritage values and risk assessments for mitigation and conservation and discusses on-shore and off-shore technological capabilities with spatial tools for addressing marketing and retail strategies, and insurance and healthcare systems. Taking a multidisciplinary approach for using AI, this book provides a single comprehensive reference resource for undergraduate, graduate, business professionals, and related disciplines.

Transforming Management Using Artificial Intelligence Techniques

Author : Vikas Garg
Publisher : CRC Press
ISBN 13 : 1000209946
Total Pages : 215 pages
Book Rating : 4.0/5 (2 download)

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Book Synopsis Transforming Management Using Artificial Intelligence Techniques by : Vikas Garg

Download or read book Transforming Management Using Artificial Intelligence Techniques written by Vikas Garg and published by CRC Press. This book was released on 2020-11-09 with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt: Transforming Management Using Artificial Intelligence Techniques redefines management practices using artificial intelligence (AI) by providing a new approach. It offers a detailed, well-illustrated treatment of each topic with examples and case studies, and brings the exciting field to life by presenting a substantial and robust introduction to AI in a clear and concise manner. It provides a deeper understanding of how the relevant aspects of AI impact each other’s efficacy for better output. It’s a reliable and accessible one-step resource that introduces AI; presents a full examination of applications; provides an understanding of the foundations; examines education powered by AI, entertainment, home and service robots, healthcare re-imagined, predictive policing, space exploration; and so much more, all within the realm of AI. This book will feature: Uncovering new and innovative features of AI and how it can help in raising economic efficiency at both micro- and macro levels Both the literature and practical aspects of AI and its uses This book summarizing key concepts at the end of each chapter to assist reader comprehension Case studies of tried and tested approaches to resolutions of typical problems Ideal for both teaching and general-knowledge purposes. This book will also simply provide the topic of AI for the readers, aspiring researchers and practitioners involved in management and computer science, so they can obtain a high-level of understanding of AI and managerial applications.

Artificial Intelligence for Business Leaders

Author : Ajit Jha
Publisher : Independently Published
ISBN 13 :
Total Pages : 239 pages
Book Rating : 4.6/5 (687 download)

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Book Synopsis Artificial Intelligence for Business Leaders by : Ajit Jha

Download or read book Artificial Intelligence for Business Leaders written by Ajit Jha and published by Independently Published. This book was released on 2020-07-23 with total page 239 pages. Available in PDF, EPUB and Kindle. Book excerpt: ◆◆ "Embrace artificial intelligence or be replaced by it." ◆◆ "AI is a new electricity." Andrew Ng ✓Have you ever thought that if AI is the new electricity, why does it not quickly inspire Managers/Leaders/C-Suites? ✓If business leaders do not act, they must be prepared to lag behind competitors who adopt new technologies. ✓Managers/Leaders/C-Suites and others who are willing to feel the spark of AI, should learn and understand AI immediately to know what AI can do and what it cannot. ✓Did you know that AI is changing our world faster than we think? Artificial intelligence will affect all areas of life in ways we cannot even predict, whether we like it or not. According to research done by PricewaterhouseCoopers (PwC), by 2030, artificial intelligence can contribute up to US$15.7 trillion to the global economy, so the opportunities for implementing and learning AI are huge. ⚠ Companies that do not use AI will soon become obsolete. From making faster and better decisions to automating rote memorization to enabling robots to respond to emotions, artificial intelligence and machine learning have been reshaping business and society. ⚠ Not investing in the organizational and technical requirements of adopting AI may mean that they are far behind and unable to compete in the future. ✓ Business is changing. Will you adapt or fall behind? Accelerate and deepen your understanding of the themes that shape the company's future. ✓ This book is suitable for business executives, business managers, business leaders, senior managers, technical leaders, students, and many people who want to understand artificial intelligence. ✓ It will take you to learn the concepts of machine learning, artificial intelligence and deep learning, more and how to use them to influence your business. ✓✓ Even if you do not have technical knowledge, you will understand AI, ML and its implementation. ◆◆ Key features ◆◆ nbsp; ★ A must book for the business leader to understand AI and its application ★ Understand strategy behind AI implementation ★ Zero coding with simple explanation ★ A straightforward explanation for important algorithms like TensorFlow, NLP, K-Means, Support Vector Machine, Supervised Learning, Unsupervised Learning, Ensemble Techniques, Regression, Clustering, and many more ★★ Grab your copy of this book to build artificial intelligence for business and stand to the best of times!

The AI Advantage

Author : Thomas H. Davenport
Publisher : MIT Press
ISBN 13 : 0262538008
Total Pages : 243 pages
Book Rating : 4.2/5 (625 download)

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Book Synopsis The AI Advantage by : Thomas H. Davenport

Download or read book The AI Advantage written by Thomas H. Davenport and published by MIT Press. This book was released on 2019-08-06 with total page 243 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cutting through the hype, a practical guide to using artificial intelligence for business benefits and competitive advantage. In The AI Advantage, Thomas Davenport offers a guide to using artificial intelligence in business. He describes what technologies are available and how companies can use them for business benefits and competitive advantage. He cuts through the hype of the AI craze—remember when it seemed plausible that IBM's Watson could cure cancer?—to explain how businesses can put artificial intelligence to work now, in the real world. His key recommendation: don't go for the “moonshot” (curing cancer, or synthesizing all investment knowledge); look for the “low-hanging fruit” to make your company more efficient. Davenport explains that the business value AI offers is solid rather than sexy or splashy. AI will improve products and processes and make decisions better informed—important but largely invisible tasks. AI technologies won't replace human workers but augment their capabilities, with smart machines to work alongside smart people. AI can automate structured and repetitive work; provide extensive analysis of data through machine learning (“analytics on steroids”), and engage with customers and employees via chatbots and intelligent agents. Companies should experiment with these technologies and develop their own expertise. Davenport describes the major AI technologies and explains how they are being used, reports on the AI work done by large commercial enterprises like Amazon and Google, and outlines strategies and steps to becoming a cognitive corporation. This book provides an invaluable guide to the real-world future of business AI. A book in the Management on the Cutting Edge series, published in cooperation with MIT Sloan Management Review.

Artificial Intelligence in Construction Engineering and Management

Author : Limao Zhang
Publisher : Springer Nature
ISBN 13 : 9811628424
Total Pages : 271 pages
Book Rating : 4.8/5 (116 download)

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Book Synopsis Artificial Intelligence in Construction Engineering and Management by : Limao Zhang

Download or read book Artificial Intelligence in Construction Engineering and Management written by Limao Zhang and published by Springer Nature. This book was released on 2021-06-18 with total page 271 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book highlights the latest technologies and applications of Artificial Intelligence (AI) in the domain of construction engineering and management. The construction industry worldwide has been a late bloomer to adopting digital technology, where construction projects are predominantly managed with a heavy reliance on the knowledge and experience of construction professionals. AI works by combining large amounts of data with fast, iterative processing, and intelligent algorithms (e.g., neural networks, process mining, and deep learning), allowing the computer to learn automatically from patterns or features in the data. It provides a wide range of solutions to address many challenging construction problems, such as knowledge discovery, risk estimates, root cause analysis, damage assessment and prediction, and defect detection. A tremendous transformation has taken place in the past years with the emerging applications of AI. This enables industrial participants to operate projects more efficiently and safely, not only increasing the automation and productivity in construction but also enhancing the competitiveness globally.

Applying Artificial Intelligence to Project Management

Author : Paul Boudreau
Publisher :
ISBN 13 : 9781687550941
Total Pages : 184 pages
Book Rating : 4.5/5 (59 download)

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Book Synopsis Applying Artificial Intelligence to Project Management by : Paul Boudreau

Download or read book Applying Artificial Intelligence to Project Management written by Paul Boudreau and published by . This book was released on 2019-11-13 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt: Author Paul Boudreau shares the keys to project management success using a modern approach: artificial intelligence. Within the pages of Applying Artificial Intelligence to Project Management, Boudreau describes five AI tools in concept and how they apply directly to project success, as well as the strategy and method to use to purchase and implement AI tools for project management. Understand the difference between automating a task and changing it by using AI. Discover how AI uses data and the importance of data maintenance. Learn why projects fail and how using artificial intelligence for project management improves project success rates. Read project management success stories in one of the best business books on machine learning, and prepare to leave behind that 50 percent project success rate for one that's 95 percent or higher.

The Future of Management in an AI World

Author : Jordi Canals
Publisher : Springer Nature
ISBN 13 : 3030206807
Total Pages : 254 pages
Book Rating : 4.0/5 (32 download)

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Book Synopsis The Future of Management in an AI World by : Jordi Canals

Download or read book The Future of Management in an AI World written by Jordi Canals and published by Springer Nature. This book was released on 2019-09-21 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: Artificial Intelligence (AI) is redefining the nature and principles of general management. The technological revolution is reshaping industries, disrupting existing business models, making traditional companies obsolete and creating social change. In response, the role of the manager needs to urgently evolve and adjust. Companies need to rethink their purpose, strategy, organisational design and decision-making rules. Crucially they will also need to consider how to nurture and develop the business leaders of the future and develop new ways to interact with society on issues such as privacy and trust. Containing international insights from leading figures from the world of management and technology, this book addresses the big challenges facing organisations, including: · Decision-making · Corporate strategy · People management and leadership · Organisational design Taking a holistic approach, this collection of expert voices provides valuable insight into how firms will discover and commit to what makes them unique in this new big data world, empowering them to create and sustain competitive advantage.

Managing AI Wisely

Author : Waardenburg, Lauren
Publisher : Edward Elgar Publishing
ISBN 13 : 1800887671
Total Pages : 160 pages
Book Rating : 4.8/5 (8 download)

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Book Synopsis Managing AI Wisely by : Waardenburg, Lauren

Download or read book Managing AI Wisely written by Waardenburg, Lauren and published by Edward Elgar Publishing. This book was released on 2021-10-12 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: Artificial Intelligence (AI) is being rapidly introduced into the workplace, creating debate around what AI means for our work and organizations. This book gives grounded counterweight to provocative newspaper headlines by using in-depth case studies of eight organizations’ experiences of implementing and using AI, providing readers with a solid understanding of what is actually happening in practice.

Artificial Intelligence for Asset Management and Investment

Author : Al Naqvi
Publisher : John Wiley & Sons
ISBN 13 : 1119601827
Total Pages : 323 pages
Book Rating : 4.1/5 (196 download)

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Book Synopsis Artificial Intelligence for Asset Management and Investment by : Al Naqvi

Download or read book Artificial Intelligence for Asset Management and Investment written by Al Naqvi and published by John Wiley & Sons. This book was released on 2021-02-09 with total page 323 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make AI technology the backbone of your organization to compete in the Fintech era The rise of artificial intelligence is nothing short of a technological revolution. AI is poised to completely transform asset management and investment banking, yet its current application within the financial sector is limited and fragmented. Existing AI implementations tend to solve very narrow business issues, rather than serving as a powerful tech framework for next-generation finance. Artificial Intelligence for Asset Management and Investment provides a strategic viewpoint on how AI can be comprehensively integrated within investment finance, leading to evolved performance in compliance, management, customer service, and beyond. No other book on the market takes such a wide-ranging approach to using AI in asset management. With this guide, you’ll be able to build an asset management firm from the ground up—or revolutionize your existing firm—using artificial intelligence as the cornerstone and foundation. This is a must, because AI is quickly growing to be the single competitive factor for financial firms. With better AI comes better results. If you aren’t integrating AI in the strategic DNA of your firm, you’re at risk of being left behind. See how artificial intelligence can form the cornerstone of an integrated, strategic asset management framework Learn how to build AI into your organization to remain competitive in the world of Fintech Go beyond siloed AI implementations to reap even greater benefits Understand and overcome the governance and leadership challenges inherent in AI strategy Until now, it has been prohibitively difficult to map the high-tech world of AI onto complex and ever-changing financial markets. Artificial Intelligence for Asset Management and Investment makes this difficulty a thing of the past, providing you with a professional and accessible framework for setting up and running artificial intelligence in your financial operations.

Artificial Intelligence for Managers

Author : Malay A. Upadhyay
Publisher : BPB Publications
ISBN 13 : 9389898382
Total Pages : 162 pages
Book Rating : 4.3/5 (898 download)

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Book Synopsis Artificial Intelligence for Managers by : Malay A. Upadhyay

Download or read book Artificial Intelligence for Managers written by Malay A. Upadhyay and published by BPB Publications. This book was released on 2020-09-17 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt: Understand how to adopt and implement AI in your organization Key Features _ 7 Principles of an AI Journey _ The TUSCANE Approach to Become Data Ready _ The FAB-4 Model to Choose the Right AI Solution _ Major AI Techniques & their Applications: - CART & Ensemble Learning - Clustering, Association Rules & Search - Reinforcement Learning - Natural Language Processing - Image Recognition Description Most AI initiatives in organizations fail today not because of a lack of good AI solutions, but because of a lack of understanding of AI among its end users, decision makers and investors. Today, organizations need managers who can leverage AI to solve business problems and provide a competitive advantage. This book is designed to enable you to fill that need, and create an edge for your career. The chapters offer unique managerial frameworks to guide an organization's AI journey. The first section looks at what AI is; and how you can prepare for it, decide when to use it, and avoid pitfalls on the way. The second section dives into the different AI techniques and shows you where to apply them in business. The final section then prepares you from a strategic AI leadership perspective to lead the future of organizations. By the end of the book, you will be ready to offer any organization the capability to use AI successfully and responsibly - a need that is fast becoming a necessity. What will you learn _ Understand the major AI techniques & how they are used in business. _ Determine which AI technique(s) can solve your business problem. _ Decide whether to build or buy an AI solution. _ Estimate the financial value of an AI solution or company. _ Frame a robust policy to guide the responsible use of AI. Who this book is for This book is for Executives, Managers and Students on both Business and Technical teams who would like to use Artificial Intelligence effectively to solve business problems or get an edge in their careers. Table of Contents 1.Preface 2.Acknowledgement 3.About the Author 4.Section 1: Beginning an AI Journey a. AI Fundamentals b. 7 Principles of an AI Journey c. Getting Ready to Use AI 5.Section 2: Choosing the Right AI Techniques a. Inside the AI Laboratory b. How AI Predicts Values & Categories c. How AI Understands and Predicts Behaviors & Scenarios d. How AI Communicates & Learns from Mistakes e. How AI Starts to Think Like Humans 6.Section 3: Using AI Successfully & Responsibly a. AI Adoption & Valuation b. AI Strategy, Policy & Risk Management 7.Epilogue

Management, Organisations and Artificial Intelligence

Author : Piotr Buła
Publisher : Routledge Studies in Innovation, Organizations and Technology
ISBN 13 : 9781032025834
Total Pages : 0 pages
Book Rating : 4.0/5 (258 download)

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Book Synopsis Management, Organisations and Artificial Intelligence by : Piotr Buła

Download or read book Management, Organisations and Artificial Intelligence written by Piotr Buła and published by Routledge Studies in Innovation, Organizations and Technology. This book was released on 2023-05 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book combines academic research with practical guidelines in methods and techniques to supplement existing knowledge relating to organizational management in the era of digital acceleration. It offers a simple layout with concise but rich content presented in an engaging, accessible style and the authors' holistic approach is unique in the field. From a universalist perspective, the book examines and analyzes the development of, among others, Industry 4.0, artificial intelligence (AI), AI 2.0, AI systems and platforms, algorithmics, new paradigms of organization management, business ecosystems, data processing models in AI-based organizations and AI strategies in the global perspective. An additional strength of the book is its relevance and contemporary nature, featuring information, data, forecasts or scenarios reaching up to 2030. How does one build, step by step, an organization that will be based on artificial intelligence technology and gain measurable benefits from it, for instance, as a result of its involvement in the creation of the so-called mesh ecosystem? The answer to this and many other pertinent questions are provided in this book. This timely and important book will appeal to scholars and students across the fields of organizational management and innovation and technology management, as well as managers, educators, scientists, entrepreneurs, innovators and more.

Artificial Intelligence for Customer Relationship Management

Author : Boris Galitsky
Publisher : Springer Nature
ISBN 13 : 303061641X
Total Pages : 474 pages
Book Rating : 4.0/5 (36 download)

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Book Synopsis Artificial Intelligence for Customer Relationship Management by : Boris Galitsky

Download or read book Artificial Intelligence for Customer Relationship Management written by Boris Galitsky and published by Springer Nature. This book was released on 2020-12-23 with total page 474 pages. Available in PDF, EPUB and Kindle. Book excerpt: The second volume of this research monograph describes a number of applications of Artificial Intelligence in the field of Customer Relationship Management with the focus of solving customer problems. We design a system that tries to understand the customer complaint, his mood, and what can be done to resolve an issue with the product or service. To solve a customer problem efficiently, we maintain a dialogue with the customer so that the problem can be clarified and multiple ways to fix it can be sought. We introduce dialogue management based on discourse analysis: a systematic linguistic way to handle the thought process of the author of the content to be delivered. We analyze user sentiments and personal traits to tailor dialogue management to individual customers. We also design a number of dialogue scenarios for CRM with replies following certain patterns and propose virtual and social dialogues for various modalities of communication with a customer. After we learn to detect fake content, deception and hypocrisy, we examine the domain of customer complaints. We simulate mental states, attitudes and emotions of a complainant and try to predict his behavior. Having suggested graph-based formal representations of complaint scenarios, we machine-learn them to identify the best action the customer support organization can chose to retain the complainant as a customer.

Challenges and Opportunities for SMEs in Industry 4.0

Author : Ahmad, Noor Hazlina
Publisher : IGI Global
ISBN 13 : 1799825795
Total Pages : 271 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Challenges and Opportunities for SMEs in Industry 4.0 by : Ahmad, Noor Hazlina

Download or read book Challenges and Opportunities for SMEs in Industry 4.0 written by Ahmad, Noor Hazlina and published by IGI Global. This book was released on 2020-03-20 with total page 271 pages. Available in PDF, EPUB and Kindle. Book excerpt: Small and medium enterprises (SMEs) have been widely acknowledged to be an important agent of development because of their potential for addressing unemployment, inequality, and poverty, as well as promoting inclusiveness in economic development. The sector is critical for achieving the country’s sustainable growth. However, there is a lack of research on the adaptations SMEs are making in today’s technologically driven market. Challenges and Opportunities for SMEs in Industry 4.0 is a collection of innovative research on the methods and applications of modern business development and innovative strategies for small and medium enterprises in the age of smart industrialism. This book features a wide range of topics including business intelligence, collaborative manufacturing, and organizational networking. This reference source is ideally designed for managers, policymakers, economists, entrepreneurs, strategists, researchers, industrialists, academicians, educators, and students.

Driving Results Through Social Networks

Author : Robert L. Cross
Publisher : John Wiley & Sons
ISBN 13 : 0470392495
Total Pages : 246 pages
Book Rating : 4.4/5 (73 download)

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Book Synopsis Driving Results Through Social Networks by : Robert L. Cross

Download or read book Driving Results Through Social Networks written by Robert L. Cross and published by John Wiley & Sons. This book was released on 2009-01-09 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: Driving Results Through Social Networks shows executives and managers how to obtain substantial performance and innovation impact by better leveraging these traditionally invisible assets. For the past decade, Rob Cross and Robert J. Thomas have worked closely with executives from over a hundred top-level companies and government agencies. In this groundbreaking book, they describe in-depth how these leaders are using network thinking to increase revenues, lower costs, and accelerate innovation.