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Aligned Expectations
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Book Synopsis Partner for Performance by : Ingrid Guerra-Lopez
Download or read book Partner for Performance written by Ingrid Guerra-Lopez and published by Association for Talent Development. This book was released on 2017-07-13 with total page 207 pages. Available in PDF, EPUB and Kindle. Book excerpt: As an L&D professional, you know not to take a client request at face value. But can you steer misguided initiatives in the right direction, arriving at a solution that works for your customers and your company? Partner for Performance is the key to aligning your learning and development role with your organization's greatest needs. Performance improvement specialists Ingrid Guerra-López and Karen Hicks offer a framework for fast-tracking your growth as an ally to managers and a consultant to business leaders. Their structured, yet versatile method is a fit for any organization, and you can use it throughout the learning-solution process. Form lasting partnerships with stakeholders. Generate, share, and use performance data that support decision making and action. And help your organization avoid failed training initiatives that waste effort, time, and money, while brewing employee disengagement. Change the L&D status quo and build credibility for your department --Partner for Performance will show you how.
Book Synopsis Children and Youth Speak for Themselves by : Heather Beth Johnson
Download or read book Children and Youth Speak for Themselves written by Heather Beth Johnson and published by Emerald Group Publishing. This book was released on 2010-03-23 with total page 470 pages. Available in PDF, EPUB and Kindle. Book excerpt: The volume is a collection of articles from scholars who pay particular attention to children and/or adolescents' voices, interpretations, perspectives, and experiences within specific social and cultural contexts. Contributions include research stemming from a broad spectrum of methodological and theoretical orientations.
Book Synopsis The Employee Experience by : Tracy Maylett
Download or read book The Employee Experience written by Tracy Maylett and published by John Wiley & Sons. This book was released on 2017-01-10 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ever notice how companies with the best service also have the happiest employees? That’s no accident. Do you want to build a strong, successful organization? Start by ignoring your customers. Really. Instead, focus first on creating a better employee experience, or EX. Your employees interact with customers, make them smile, and carry your brand message from the warehouse to the front lines. If your employees are having a great experience, so will your customers. In The Employee Experience, employee engagement pioneers Tracy Maylett and Matthew Wride reveal the secrets not only to attracting and retaining top talent, but to building a deeply engaged workforce—the foundation of organizational success. With deep insights into the dynamics of trust and mutual expectations, this book shows that before you can deliver a transcendent customer experience (CX), you must first build a superlative EX. With real-world examples and more than 24 million employee survey responses, Maylett and Wride reveal a clear, consistent pattern among the world’s most successful organizations. By establishing a clear set of expectations and promises—collectively known as the Contract—and upholding it consistently, employers can build the trust that leads to powerful engagement. Whether in business, healthcare, education, sports, or nonprofit, these organizations are consistently more successful and more profitable, enjoy sustainable growth, and win the battle to keep today’s rarest resource: talented people. Blending rigorous research, detailed case studies, in-depth interviews and expert insights, The Employee Experience will teach you to: Make the employee experience a core part of your strategy Understand employee expectations and bridge the “Expectation Gap” Establish rock-solid Brand, Transactional, and Psychological Contracts that breed trust and confidence Build an employee-employer partnership in creating something extraordinary Turn employee engagement into fuel for customer satisfaction, profit, and growth Attracting talent, retaining top performers, and creating an environment in which employees choose to engage drives results. The Employee Experience shows you where truly extraordinary organizations begin...and how to build one. TRACY MAYLETT, Ed.D, SPHR, SHRM-SCP, is the CEO of DecisionWise, where he currently advises leaders across the globe in leadership, change, and employee engagement. Maylett holds a doctorate from Pepperdine University and an MBA from BYU. He is a recognized author, and teaches in the Marriott School of Management at Brigham Young University. MATTHEW WRIDE, JD, PHR, is the COO of DecisionWise. With an extensive business background, Wride brings a fresh approach to organization development and leadership consulting. He is passionate about helping leaders create winning employee experiences. Wride holds a JD from Willamette University and a master’s degree from the University of Washington. For over two decades, DecisionWise has advised organizations and leaders in more than seventy countries on leadership, assessment, talent, organization development, and the employee experience. Visit us online at www.decision-wise.com.
Book Synopsis Beyond Core Expectations by : Maria G. Dove
Download or read book Beyond Core Expectations written by Maria G. Dove and published by Corwin Press. This book was released on 2014-05-20 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt: Create a schoolwide foundation to ensure academic success for ALL students This useful guide supports the needs of culturally, linguistically, and academically diverse learners and demonstrates how a shared vision can increase student engagement and ensure that not-so-common learners benefit from academic rigor. Taking a system-wide approach, the authors offer educators a model arranged in six distinct yet complementary pathways to improve programs, policies, and practices for diverse learners. This innovative framework includes: Mapping and aligning an integrated curriculum—making the mainstream curricula accessible for all learners Collaborative planning and assessment—pooling intelligence so the whole is greater than the sum of its parts Teaching students explicit learning strategies—empowering students by increasing student-led learning Promoting disciplinary literacy—providing all students with access to pertinent academic language learning Featuring helpful tables that outline key concepts and real-life vignettes from schools that have successfully applied the principles, this book unlocks success for all students. "Dove, Honigsfeld, and Cohan recognize the urgent need for practices to change on a schoolwide basis so that diverse learners can be positioned to succeed with the Common Core. This book outlines inclusive practices so that all students are included in these important conversations." —Diane Staehr Fenner, President DSF Consulting "In Beyond Core Expectations, the authors present a coherent framework for schoolwide instructional inclusiveness. This book is an essential guide for educators with a vision for true college and career readiness for ALL students, driven by sound curriculum, instruction and assessment practices." —Cheryl H. Champ, Assistant Superintendent for Curriculum and Instruction Sewanhaka Central High School District, Floral Park, NY
Download or read book Aligned written by Bruce McCarthy and published by "O'Reilly Media, Inc.". This book was released on 2024-05-31 with total page 351 pages. Available in PDF, EPUB and Kindle. Book excerpt: Product management naturally incorporates empathy, psychology, and thinking outside the box in pursuit of the best design for products. But how often do you apply those same skills to your relationships with people in your company? By breaking the art of stakeholder management into simple lessons and frameworks, this practical book shows product managers how to manage the crucial relationships that will help you make an impact and advance your career. You'll learn how to build trusting relationships with stakeholders, optimize your communication for different audiences, get buy-in for your ideas and roadmaps, and have stakeholders appreciate it when you say no. You'll learn how to: Build and maintain trust with your stakeholders Map your organization and identify the real power players Establish roles and build an extended team that works well together Communicate in a way that speaks to the needs and goals of different stakeholders Get buy-in on your ideas and roadmap Make stakeholders appreciate and support you when you say "no" Sustain buy-in over time Manage difficult stakeholders and personalities
Book Synopsis The Alignment Premium by : Brian J Caldwell
Download or read book The Alignment Premium written by Brian J Caldwell and published by ACER Press. This book was released on 2018-11-01 with total page 311 pages. Available in PDF, EPUB and Kindle. Book excerpt: It is time for a new narrative on schools in Australia. The Alignment Premium proposes its major features. Analysis of approaches in 13 countries, including most of the world's top-performers, provides 15 benchmarks against which Australia's performance is assessed. Findings include:
Book Synopsis When You're the New Teacher: 28 Strategies to Align Your Good Intentions with Your Teaching Practices ebook by : Elizabeth Soslau
Download or read book When You're the New Teacher: 28 Strategies to Align Your Good Intentions with Your Teaching Practices ebook written by Elizabeth Soslau and published by Teacher Created Materials. This book was released on 2024-10-22 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt: Self-directed, self-paced professional learning teachers can use to build agency and improve their practice, with easy-to-digest ideas that can be implemented in the classroom the next day. Teachers start their professional journey with a clear aim: to teach well so students thrive socially, emotionally, and academically. All too often, though, the hard realities of teaching (mandated curricula, scripted lesson plans, overloaded schedules, students' personal struggles) hamper the best of intentions. Navigating these challenges and avoiding burnout calls for teachers to build strong relationships among colleagues, students, families, and communities. Those relationships in turn help teachers create contexts for deep learning, reflection, and student-centered instruction. This book provides strategies and tools for doing all this. This must-have resource: Provides student teachers and new teachers with a clear set of actions to move into their position and teach well right from the start. Offers practical, step-by-step guidance for building relationships with colleagues and administrators, affirming students' identities, navigating challenges with other professionals, and putting love and care at the heart of teaching. Helps educators build a foundation and philosophy for teaching and collaborating and includes stories from educators and sample dialogues. Dr. Elizabeth Soslau wrote this book to be a resource for self-directed, self-paced professional learning that teachers could use to develop and improve their practice, with easy-to-digest ideas that can be implemented in the classroom the next day. It's a guide that every student teacher, in-service teacher, host teacher, and student teaching field instructor needs.
Download or read book Align written by Chris Meroff and published by Morgan James Publishing. This book was released on 2020-08-04 with total page 113 pages. Available in PDF, EPUB and Kindle. Book excerpt: USA Today and Wall Street Journal BestSellerAlign, part 1 of a 3-part series, shares four simple steps that transforms the way leaders lead and renew their self-confidence. Through the process Align offers, leaders develop the courage to connect with their team in a meaningful way and start winning together. Through Align, leaders will learn to create alignment within their organization and develop a culture built on employee fulfillment. It shows leaders exactly how to get there. Within Align, leaders learn how to: Foster a leadership style built on loving people Leverage their own natural gifts to become an effective leader Develop a culture built on employee fulfillment Create a company where everyone feels like their winning
Book Synopsis Contracting in the New Economy by : David Frydlinger
Download or read book Contracting in the New Economy written by David Frydlinger and published by Springer Nature. This book was released on 2021-05-24 with total page 327 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today’s business environment is constantly evolving, filled with volatility, uncertainty, complexity and ambiguity and driven by digital transformation, globalization, and the need to creating value through innovation. These shifts demand that organizations view contracting through a different lens. Since it is impossible to predict every what-if scenario in a transactional contract, organizations in strategic and complex partnerships must shift to a mindset of shared goals and objectives built upon a strong foundation of transparency and trust, working together to mitigate risk much better than merely shifting risk to the weaker party. Contracting in the New Economy helps you to not only develop this mindset – but also offers the practical tools needed to embrace the social side of contracting, enabling your organization to harness the value creating potential of formal relational contracts. Briefly sharing the theoretical foundations that prove relational contracting works, it goes well beyond theory by providing powerful examples of relational contracting principles in practice. In addition, the authors provide a practical and proven approach for helping you to put relational contracting theory into practice for your own relationships. First by providing a framework for approaching any contracting situation and helping organizations finding the best contract model for each situation. And then by sharing five proven steps you can take to create an effective relational contract for you own strategic and complex business relationships. For anyone involved in developing contracts —lawyers, in-house counsels, contract managers, C-level managers, procurement officers, and so on — this book will empower you to create powerful cooperative alliances that will help you reach —and surpass — your business goals in today’s dynamic new environment.
Download or read book SPS2020 written by K. Säfsten and published by IOS Press. This book was released on 2020-12-24 with total page 706 pages. Available in PDF, EPUB and Kindle. Book excerpt: Knowledge-intensive product realization implies embedded intelligence; meaning that if both theoretical and practical knowledge and understanding of a subject is integrated into the design and production processes of products, this will significantly increase added value. This book presents papers accepted for the 9th Swedish Production Symposium (SPS2020), hosted by the School of Engineering, Jönköping University, Sweden, and held online on 7 & 8 October 2020 because of restrictions due to the Corona virus pandemic. The subtitle of the conference was Knowledge Intensive Product Realization in Co-Operation for Future Sustainable Competitiveness. The book contains the 57 papers accepted for presentation at the conference, and these are divided into nine sections which reflect the topics covered: resource efficient production; flexible production; virtual production development; humans in production systems; circular production systems and maintenance; integrated product and production development; advanced and optimized components, materials and manufacturing; digitalization for smart products and services; and responsive and efficient operations and supply chains. In addition, the book presents five special sessions from the symposium: development of changeable and reconfigurable production systems; smart production system design and development; supply chain relocation; management of manufacturing digitalization; and additive manufacturing in the production system. The book will be of interest to all those working in the field of knowledge-intensive product realization.
Book Synopsis A Commitment to Teaching by : Patrick M. Jenlink
Download or read book A Commitment to Teaching written by Patrick M. Jenlink and published by Rowman & Littlefield. This book was released on 2020-03-30 with total page 163 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Commitment to Teaching: Toward More Efficacious Teacher Preparation introduces the reader to a collection of thoughtful works by authors that represent current research and thinking about teacher self-efficacy and teacher preparation. It is the intent of the book to provide the reader with current and relevant knowledge concerning preparation of committed and efficacious teachers. Teacher self-efficacy, and the presence of teacher efficacy, in teacher preparation and practice, is fundamental to preparing teachers for the public school classroom. As a construct, teacher self-efficacy beliefs are an integral aspect of the teaching process. While many authors refer to teachers’ sense of self-efficacy for teaching, meaning their beliefs about their ability to perform the actions necessary to teach, many others have identified a specific form of self-efficacy pertaining to teaching. These have been called teaching or teacher efficacy. Chapter One opens the book with a focus on the teacher commitment and self-efficacy, providing the reader with an introduction. The authors of Chapters Two-Seven present field-based research that examines the complexities efficacy and commitment in the preparation of teachers. Each chapter offers the reader an examination of teacher self-efficacy and teacher preparation and based on formal research that provides the reader with insight into how the research study was conducted as well as equally important, the findings and conclusions drawn with respect teacher self-efficacy and teacher preparation. Finally, Chapter Nine presents an epilogue that focuses on the for more efficacious teacher preparation.
Book Synopsis The Four Mindsets by : Anna-Lucia Mackay
Download or read book The Four Mindsets written by Anna-Lucia Mackay and published by John Wiley & Sons. This book was released on 2015-11-16 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: Connect, focus, align, and activate your team to increase performance fast The Four Mindsets: How to Influence, Motivate, and Lead High Performance Teams holds the key to significantly increasing productivity, performance, and revenue in your organisation. Developed as a guide proven to help all levels of managers to connect, focus, align and activate their teams to elevate results, this book also serves as a low-cost, first step, alternative to expensive training, coaching and mentoring programs by providing a range of resources and tools to use and become a 'best in class' leader today. Management, motivations and mindsets have changed considerably in the last 25 years and leaders are being challenged with the task of keeping their teams engaged while meeting goals that are more stringent than ever before. The High Performance Mindset Model will equip you with the skills you need to take your teams performance to the next level and considers hot topics in today's business environment, such as emotional intelligence, whole brain thinking, and what makes professionals tick, in a format that is applicable at all levels of management and leadership. The Four Mindsets updates you on what matters most today and the most common strategies and techniques used by high performing companies, leaders and managers–globally. Explore the simplest, fastest ways to increase productivity, performance, and revenue. Understand what you must do to be within the top five percent of today's managers. Discuss what makes people tick at work and how this understanding is the number one key to influencing accountability, focus and results. Consider current best practices in team management, and understand how to practically apply these concepts. The Four Mindsets: How to Influence, Motivate, and Lead High Performance Teams is the ultimate handbook for every manager —from team leader to CEO—HR professionals, management consultants, trainers, coaches, and mentors charged with the responsibility of developing today's modern leaders.
Download or read book Focused written by Jim Watterston and published by Corwin Press. This book was released on 2024-02 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: Transform educational systems by zeroing in on what matters. As schools grapple with an array of social, economic, and political challenges, education leaders must hone their focus on important tasks and learn how to navigate bureaucratic constraints, policies, and parental concerns while fostering change. This essential guide proposes that school leaders become "brave and focused," not by abandoning structures or making changes recklessly, but by understanding their influence and maximizing positive change with evidence-based decisions. Divided into three stages, Focused addresses building a leadership paradigm for outstanding schools, discusses the most influential elements for collective success, and offers solutions to the pitfalls that frequently hinder success. Other features include: Illustrative vignettes, practical examples, and stories Research-based action steps to become a more focused leader Focus points at the close of each chapter to support implementing a new leadership approach Focused provides a practical guide for school leaders to successfully navigate today′s complex educational systems and develop the change-makers, artisans, innovators, inventors, and civic leaders of tomorrow.
Book Synopsis Align Client and Provider Perspectives by : Lionel Haas
Download or read book Align Client and Provider Perspectives written by Lionel Haas and published by Springer. This book was released on 2018-08-11 with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book develops a common understanding between the client and the provider in each of the four stages of strategic outsourcing. These stages range from discovery, where the parties envision their future collaboration; planning, where they lay the ground work for the contract and the project; building, where they effectively carry out the work; and lastly to running, where they orchestrate the relationship on a daily basis to ensure that the new, enlarged company achieves the results sought. In a simple yet direct style, it highlights the dos and don’ts the parties should bear in mind at each stage of the process and combines both the client’s and the provider’s perspectives by comparing their respective involvement at each stage of the process and considering, equally, their obligations in establishing a balanced relationship. The book is primarily intended for those in the private sector with experience of dealing with complex outsourcing situations and who are looking for the small or bigger differentiators that will support their decisions and actions. The target audiences include, on the client side: CCOs, CIOs, lawyers, procurement managers, outsourcing consultants and IT Service managers and, on the provider side: account managers, bid managers, outsourcing project managers, operation managers and service managers. However, it is also useful for anybody involved in outsourcing who is seeking to develop a global understanding of the main processes and roles upstream and downstream in the chain.
Book Synopsis Strategic Customer Service by : John A. GOODMAN
Download or read book Strategic Customer Service written by John A. GOODMAN and published by AMACOM Div American Mgmt Assn. This book was released on 2009-05-13 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: The success of any organization depends on high-quality customer service. But for companies that strategically align customer service with their overall corporate strategy, it can transcend typical good business to become a profitable word-of-mouth machine that will transform the bottom line. Drawing on over thirty years of research for companies such as 3M, American Express, Chik-Fil-A, USAA, Coca-Cola, FedEx, GE, Cisco Systems, Neiman Marcus, and Toyota, author Goodman uses formal research, case studies, and patented practices to show readers how they can: • calculate the financial impact of good and bad customer service • make the financial case for customer service improvements • systematically identify the causes of problems • align customer service with their brand • harness customer service strategy into their organization's culture and behavior Filled with proven strategies and eye-opening case studies, this book challenges many aspects of conventional wisdom—using hard data—and reveals how any organization can earn more loyalty, win more customers...and improve their financial bottom line.
Author :National Research Council (U.S.). National Committee on Science Education Standards and Assessment Publisher : ISBN 13 : Total Pages :404 pages Book Rating :4.F/5 ( download)
Book Synopsis National Science Education Standards by : National Research Council (U.S.). National Committee on Science Education Standards and Assessment
Download or read book National Science Education Standards written by National Research Council (U.S.). National Committee on Science Education Standards and Assessment and published by . This book was released on 1994 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis A Short Guide to Reputation Risk by : Garry Honey
Download or read book A Short Guide to Reputation Risk written by Garry Honey and published by Routledge. This book was released on 2017-05-15 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt: Does your organization have a good or bad reputation, and who takes responsibility for it? Whether viewed as an intangible asset or potential liability, damage to reputation can be costly. In the private sector loss of investor confidence can dent corporate value; in the public sector loss of public trust can lead to political change. How can anyone protect reputation from damage?
