Mastering Professional Services

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Publisher :
ISBN 13 : 9780976718406
Total Pages : 0 pages
Book Rating : 4.7/5 (184 download)

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Book Synopsis Mastering Professional Services by : Thomas E. Lah

Download or read book Mastering Professional Services written by Thomas E. Lah and published by . This book was released on 2005-09 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Companies worldwide continue to seek new growth opportunities by establishing professional services to complement their current company portfolio. These professional service organizations are being chartered to secure high margin streams of revenue, improve customer satisfaction, and solidify customer loyalty. However, many of these companies have little experience building and managing a professional services organization. This lack of experience is creating incredible organizational pain. Not just product companies are struggling in their attempts to create profitable and effective professional service organizations. System integrators and value added resellers that must incorporate complicated technologies into their service offerings are struggling to scale service capabilities. Outsourcing and managed service providers that now want to provide consultative support are learning there are significant differences in these service lines. Many times, the current professional service strategy for these companies is simply not sustainable. Mastering Professional Services is the first book to guide acompany through the process of designing a viable services strategy that complements a broader company portfolio. From the author of Building Professional Services: The Siren's Song, this book continues the tradition of providing practical tools and techniques to manage professional services when it is not the core offering of the company.

Reinventing Professional Services

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118097521
Total Pages : 242 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis Reinventing Professional Services by : Ari Kaplan

Download or read book Reinventing Professional Services written by Ari Kaplan and published by John Wiley & Sons. This book was released on 2011-05-18 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: How engaging technology and relationships can help you stand out, attract business and achieve a more dynamic professional life The technological landscape has reshaped the way white collar workers cultivate and promote their businesses. The Transformation of Professional Services is an engaging look at how licensed experts are adapting to today's dynamic economic environment. From Ari Kaplan—a recognized advisor on business and career development— Reinventing Professional Services: Building Your Business in the Digital Marketplaceoffers insights on taking advantage of enterprising techniques to stand out and position one's self as an insightful chameleon rather than as an isolated purveyor of facts and figures. Details the importance of offering resources instead of simply selling Reveals strategies for increasing one's searchability and distinguishing one's self in an economic downturn or recovery Offers advice readers can immediately use to strengthen client relationships Written in a straightforward and accessible style, this book provides engaging guidance for anyone in the professional services field—from business consultants, financial advisers, and lawyers to accountants, real estate brokers, and appraisers.

Managing The Professional Service Firm

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Publisher : Simon and Schuster
ISBN 13 : 1471109658
Total Pages : 479 pages
Book Rating : 4.4/5 (711 download)

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Book Synopsis Managing The Professional Service Firm by : David H. Maister

Download or read book Managing The Professional Service Firm written by David H. Maister and published by Simon and Schuster. This book was released on 2012-12-11 with total page 479 pages. Available in PDF, EPUB and Kindle. Book excerpt: Professional service firms differ from other business enterprises in two distinct ways: first they provide highly customised services thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalised, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals. Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, strategic planning to effective leadership. While these issues can be complex, Maister simplifies them by recognising that 'every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people and financial success for its owners.'

Professional Services Marketing

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Publisher : John Wiley & Sons
ISBN 13 : 1118604342
Total Pages : 373 pages
Book Rating : 4.1/5 (186 download)

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Book Synopsis Professional Services Marketing by : Mike Schultz

Download or read book Professional Services Marketing written by Mike Schultz and published by John Wiley & Sons. This book was released on 2013-06-04 with total page 373 pages. Available in PDF, EPUB and Kindle. Book excerpt: A proven approach to revenue-generating marketing and client development Professional Services Marketing is a fully field-tested and research-based approach to marketing and client development for professional services firms. The book, now in its Second Edition, covers five key areas that are critical for firms that want to grow and become more profitable: creating a marketing and growth strategy; establishing a brand and reputation; implementing a marketing communications program; executing lead generation strategies; and developing business by winning new clients. You will also read real-world case studies that illustrate major points, as well as quotes and stories from well-respected professionals in the industry. The Second Edition features new research and updates throughout, including new chapters on social media and online marketing, as well as new case studies and interviews Authors Mike Schultz and John E. Doerr are the coauthors of the Wall Street Journal and Inc. Magazine bestseller Rainmaking Conversations and Professional Services Marketing; Lee W. Frederiksen is coauthor of Online Marketing for Professional Services Will be widely promoted via multiple online routes and direct mail marketing Firms of any size can use this proven approach to marketing and client development to attract new clients and grow their professional service businesses.

Building Professional Services

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Publisher : Prentice Hall
ISBN 13 : 9780132762106
Total Pages : 384 pages
Book Rating : 4.7/5 (621 download)

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Book Synopsis Building Professional Services by : Thomas Lah

Download or read book Building Professional Services written by Thomas Lah and published by Prentice Hall. This book was released on 2002-06-12 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: Coverage includes: chartering, organizing, and establishing metrics for professional services; addressing the unique challenges faced by professional services in traditional product companies; and managing a professional services business at every stage of its lifecycle.

Understanding the NEC4 Professional Service Contract

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Publisher : Routledge
ISBN 13 : 1000221695
Total Pages : 265 pages
Book Rating : 4.0/5 (2 download)

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Book Synopsis Understanding the NEC4 Professional Service Contract by : Kelvin Hughes

Download or read book Understanding the NEC4 Professional Service Contract written by Kelvin Hughes and published by Routledge. This book was released on 2020-11-24 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: As usage of the NEC (formerly the New Engineering Contract) family of contracts continues to grow worldwide, so does the importance of understanding its clauses and nuances to everyone working in the built environment. Currently in its fourth edition (NEC4), this set of contracts is different to others in concept as well as format, so users may well find themselves needing a helping hand along the way. Understanding the NEC4 Professional Service Contract uses plain English to lead the reader through the NEC4 Professional Service Contract’s key features and differences from its predecessor, the NEC3 Professional Services Contract, including: Main and Secondary Options the use of early warnings programme provisions payment compensation events preparing tender documents Common problems experienced when using the Professional Service Contract are signalled to the reader throughout, and the correct way of interpreting each clause explained. The way the contract affects procurement processes, dispute resolution, project management and risk management are all addressed in order to direct the user to best practice. Written for construction professionals, by a practising international construction contract consultant, this handbook is the most straightforward, balanced and practical guide to the NEC4 Professional Service Contract available. It is an ideal companion for Clients, Contractors, Service Managers, Project Managers, Supervisors, Engineers, Architects, Quantity Surveyors, Subcontractors and anyone else interested in working successfully with the NEC4 Professional Service Contract.

Innovating Professional Services

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Publisher : Ashgate Publishing, Ltd.
ISBN 13 : 1472427912
Total Pages : 299 pages
Book Rating : 4.4/5 (724 download)

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Book Synopsis Innovating Professional Services by : Mr Alastair Ross

Download or read book Innovating Professional Services written by Mr Alastair Ross and published by Ashgate Publishing, Ltd.. This book was released on 2015-05-28 with total page 299 pages. Available in PDF, EPUB and Kindle. Book excerpt: Innovating Professional Services provides a practical and detailed guide for change agents and leaders who are seeking to transform their firm’s performance through innovation. Alastair Ross draws heavily on his 10 years of applying best practice techniques that created measurable improvements for leading law, business service and consulting firms. Multiple case studies are used to help demonstrate the opportunities - and challenges - of driving major improvement through innovation. Read this book to see how it is possible to increase client value and reduce cost.

Legal and Ethical Issues for Health Professionals

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Publisher : Jones & Bartlett Learning
ISBN 13 : 1284261719
Total Pages : 505 pages
Book Rating : 4.2/5 (842 download)

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Book Synopsis Legal and Ethical Issues for Health Professionals by : George D. Pozgar

Download or read book Legal and Ethical Issues for Health Professionals written by George D. Pozgar and published by Jones & Bartlett Learning. This book was released on 2023-03-21 with total page 505 pages. Available in PDF, EPUB and Kindle. Book excerpt: Legal and Ethical Issues for Health Professionals, 6th Edition, has been designed to assist the reader in a more comfortable transition from the didactics of the classroom to the practical application in the workplace. The 6th Edition provides the reader with a clearer understanding of how the law and ethics are intertwined as they relate to health care dilemmas. The 6th Edition, as with previous editions, has been designed to introduce the reader to various ethical-legal issues and should not be considered an in-depth or comprehensive review of a particular ethical-legal issue. The book is a call to arms to do good things, to stand out from the crowd, because acts of caring, compassion, and kindness often go unnoticed.

Universal Design in Higher Education

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Publisher : Harvard Education Press
ISBN 13 : 1612500935
Total Pages : 369 pages
Book Rating : 4.6/5 (125 download)

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Book Synopsis Universal Design in Higher Education by : Sheryl E. Burgstahler

Download or read book Universal Design in Higher Education written by Sheryl E. Burgstahler and published by Harvard Education Press. This book was released on 2010-01-01 with total page 369 pages. Available in PDF, EPUB and Kindle. Book excerpt: Universal Design in Higher Education looks at the design of physical and technological environments at institutions of higher education; at issues pertaining to curriculum and instruction; and at the full array of student services. Universal Design in Higher Education is a comprehensive guide for researchers and practitioners on creating fully accessible college and university programs. It is founded upon, and contributes to, theories of universal design in education that have been gaining increasingly wide attention in recent years. As greater numbers of students with disabilities attend postsecondary educational institutions, administrators have expressed increased interest in making their programs accessible to all students. This book provides both theoretical and practical guidance for schools as they work to turn this admirable goal into a reality. It addresses a comprehensive range of topics on universal design for higher education institutions, thus making a crucial contribution to the growing body of literature on special education and universal design. This book will be of unique value to university and college administrators, and to special education researchers, practitioners, and activists.

Concise Encyclopedia of Professional Services Marketing

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Publisher : Routledge
ISBN 13 : 1135695121
Total Pages : 181 pages
Book Rating : 4.1/5 (356 download)

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Book Synopsis Concise Encyclopedia of Professional Services Marketing by : Kenneth E. Clow

Download or read book Concise Encyclopedia of Professional Services Marketing written by Kenneth E. Clow and published by Routledge. This book was released on 2009-01-12 with total page 181 pages. Available in PDF, EPUB and Kindle. Book excerpt: Concise Encyclopedia of Professional Services Marketing provides readers with a detailed account of the concepts and strategies necessary to successfully market professional services--including dozens of essay-length articles and detailed expositions of the theories and techniques necessary to formulating and executing a successful marketing plan.

2010 ADA Standards for Accessible Design

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Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781500783945
Total Pages : 0 pages
Book Rating : 4.7/5 (839 download)

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Book Synopsis 2010 ADA Standards for Accessible Design by : Department Justice

Download or read book 2010 ADA Standards for Accessible Design written by Department Justice and published by Createspace Independent Publishing Platform. This book was released on 2014-10-09 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: (a) Design and construction. (1) Each facility or part of a facility constructed by, on behalf of, or for the use of a public entity shall be designed and constructed in such manner that the facility or part of the facility is readily accessible to and usable by individuals with disabilities, if the construction was commenced after January 26, 1992. (2) Exception for structural impracticability. (i) Full compliance with the requirements of this section is not required where a public entity can demonstrate that it is structurally impracticable to meet the requirements. Full compliance will be considered structurally impracticable only in those rare circumstances when the unique characteristics of terrain prevent the incorporation of accessibility features. (ii) If full compliance with this section would be structurally impracticable, compliance with this section is required to the extent that it is not structurally impracticable. In that case, any portion of the facility that can be made accessible shall be made accessible to the extent that it is not structurally impracticable. (iii) If providing accessibility in conformance with this section to individuals with certain disabilities (e.g., those who use wheelchairs) would be structurally impracticable, accessibility shall nonetheless be ensured to persons with other types of disabilities, (e.g., those who use crutches or who have sight, hearing, or mental impairments) in accordance with this section.

Reinventing Professional Services

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118001907
Total Pages : 242 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis Reinventing Professional Services by : Ari Kaplan

Download or read book Reinventing Professional Services written by Ari Kaplan and published by John Wiley & Sons. This book was released on 2011-06-28 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: How engaging technology and relationships can help you stand out, attract business and achieve a more dynamic professional life The technological landscape has reshaped the way white collar workers cultivate and promote their businesses. The Transformation of Professional Services is an engaging look at how licensed experts are adapting to today's dynamic economic environment. From Ari Kaplan—a recognized advisor on business and career development— Reinventing Professional Services: Building Your Business in the Digital Marketplaceoffers insights on taking advantage of enterprising techniques to stand out and position one's self as an insightful chameleon rather than as an isolated purveyor of facts and figures. Details the importance of offering resources instead of simply selling Reveals strategies for increasing one's searchability and distinguishing one's self in an economic downturn or recovery Offers advice readers can immediately use to strengthen client relationships Written in a straightforward and accessible style, this book provides engaging guidance for anyone in the professional services field—from business consultants, financial advisers, and lawyers to accountants, real estate brokers, and appraisers.

Accessibility of Professional Services

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Author :
Publisher :
ISBN 13 :
Total Pages : 114 pages
Book Rating : 4.:/5 (837 download)

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Book Synopsis Accessibility of Professional Services by : Mehnaaz Karim

Download or read book Accessibility of Professional Services written by Mehnaaz Karim and published by . This book was released on 2006 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Seven Principles of Professional Services

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Publisher :
ISBN 13 : 9780986210716
Total Pages : pages
Book Rating : 4.2/5 (17 download)

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Book Synopsis The Seven Principles of Professional Services by : Thomas McGrath

Download or read book The Seven Principles of Professional Services written by Thomas McGrath and published by . This book was released on 2014-12-01 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: This book details the prerequisite knowledge every consultant must master when delivering complex professional services. Coupled with the author's and his industry colleagues' real life examples of success and failure, these principles provide every consultant with actionable guidance to improve their service quality. Professional services consultants are walking a dangerous high wire between the success of their customers and the ongoing success of their firm. To maintain balance and walk this tightrope successfully, a consultant needs a strong set of principles that can be relied upon in the heat of a customer engagement. Through detailed analysis of his own experience as a consultant, a customer, and a professional services executive, Shane describes in detail the seven principles of professional services that have led him and others to repeated success. If you have been a consultant for ten minutes or ten years, this book will help you assess how well you deliver your service today and enable you to identify ways to elevate it in the future. Doing so will benefit your customer, your firm and your career.

Outsourcing and Offshoring of Professional Services: Business Optimization in a Global Economy

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Publisher : IGI Global
ISBN 13 : 1599049732
Total Pages : 440 pages
Book Rating : 4.5/5 (99 download)

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Book Synopsis Outsourcing and Offshoring of Professional Services: Business Optimization in a Global Economy by : Gupta, Amar

Download or read book Outsourcing and Offshoring of Professional Services: Business Optimization in a Global Economy written by Gupta, Amar and published by IGI Global. This book was released on 2008-03-31 with total page 440 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book discusses the considerations and implications surrounding the outsourcing and offshoring of professional services, such as software development computer-aided design, and healthcare, from multiple global perspectives. This book, offers industry professionals, policymakers, students, and educators with a balance between a broad overview and detailed analysis of offshore outsourcing, would make an invaluable addition to any reference library"--Provided by publisher.

Marketing the Professional Services Firm

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Publisher : John Wiley & Sons
ISBN 13 : 1119995426
Total Pages : 339 pages
Book Rating : 4.1/5 (199 download)

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Book Synopsis Marketing the Professional Services Firm by : Laurie Young

Download or read book Marketing the Professional Services Firm written by Laurie Young and published by John Wiley & Sons. This book was released on 2010-03-11 with total page 339 pages. Available in PDF, EPUB and Kindle. Book excerpt: Professional services are estimated to be worth up to $700 billion worldwide, but as the market matures there is an urgent need for new marketing thinking for global players or small businesses alike. This book applies the core principles of strategic marketing to professional services for the first time, in an approach that is at once accessible and compelling. With case studies from a range of companies including J. Walter Thompson, market research companies, the ?big four? accounting firms, Headhunters, Interbrand and large US legal firms, it is intended to become the definitive book for effective strategic marketing in professional services.

Applied Ethics

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Publisher : Studera Press
ISBN 13 : 9385883321
Total Pages : 470 pages
Book Rating : 4.3/5 (858 download)

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Book Synopsis Applied Ethics by : S.D. Chamola

Download or read book Applied Ethics written by S.D. Chamola and published by Studera Press. This book was released on 2017-01-10 with total page 470 pages. Available in PDF, EPUB and Kindle. Book excerpt: Applied ethics is a field of ethics that deals with ethical questions specific to a professional, disciplinary, or practical field. There is ample literature available on ethics but there is scarcity of literature as how to apply the principles of ethics in solving the problems of contemporary world. The main objective of the book is how to apply principles and theories of ethics in day-to-day life in our ordinary business of life. There are numerous dimensions of ethics but it is not possible to discuss all of them. Some important subsets of applied ethics are discussed in the book. First, what are the principles of ethics and how ethics is associated with religion, law, science and technology? Second, the present world is facing grave issues such as climate change, population explosion, Corruption and violence, globalisation problems etc. How these issues can be resolved ethically. Third, all the countries of the world are engaged in rapid economic development of their economies. How this can be done ethically. The main aim behind this book is that the Individuals, Societies, Corporations, Countries and the entire world should be run on ethical lines. This alone will endure happiness and well-being of all.