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A World Of Experience
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Book Synopsis What's the Secret? by : John R. DiJulius
Download or read book What's the Secret? written by John R. DiJulius and published by John Wiley & Sons. This book was released on 2008-05-02 with total page 339 pages. Available in PDF, EPUB and Kindle. Book excerpt: What's the Secret? gives you an inside look at the world-class customer service strategies of some of today's best companies. You'll learn how companies like Disney, Nordstrom, and The Ritz-Carlton get 50,000 employees to deliver world-class customer service on a consistent basis- and how your company can too. Packed with insider knowledge and a wealth of proven best practices, author John DiJulius will show you how your company can emulate the world's best customer service providers.
Book Synopsis Understanding the Global Experience by : Thomas Arcaro
Download or read book Understanding the Global Experience written by Thomas Arcaro and published by Routledge. This book was released on 2016-03-22 with total page 335 pages. Available in PDF, EPUB and Kindle. Book excerpt: First Published in 2016. In this anthology of essays for Global Studies students, the editors hope to encourage readers to live intelligent and thoughtful lives, not only as citizens of their native countries, but also as citizens of the world.
Download or read book A World of Good written by Gethin Nadin and published by Createspace Independent Publishing Platform. This book was released on 2017 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt: The UK's leading Employee Experience book and Amazon U.K. HR Bestseller. "This is one of the best books I've read in a long time" - Ruth Dance, The Employee Engagement Alliance Sleeping at work, taking long lunch breaks and turning up late are no longer necessarily the characteristics of a lazy worker. Since the middle of the last century, psychologists have been focused on the workplace and the effect it has on us. Thousands of studies have been dedicated to improving the world of work, and in recent years this trend has grown rapidly as the modern employer reacts to changing expectations. Finding ways to improve the lives of employees should be a priority for every employer. More than ever, an organisations front line affects their bottom line. 'A World of Good' brings together some surprising workplace practices from more than fifteen countries, and underpins them with interviews and psychological research. "Gethin is leading a revolution to improve the Employee Experience" - Gemma Godfrey, The Celebrity Apprentice (US)
Book Synopsis World's Best Travel Experiences by : National Geographic
Download or read book World's Best Travel Experiences written by National Geographic and published by National Geographic Books. This book was released on 2012 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: Features some of the world's most transformative locales, from Norway's western fjords and Cambodia's Angkor Wat to Kyoto's Moss Garden and the urban surprises of Denver, Pittsburgh, and Vancouver.
Book Synopsis World Civilizations by : Peter N. Stearns
Download or read book World Civilizations written by Peter N. Stearns and published by Longman Publishing Group. This book was released on 2007 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The primary goal of World Civilizations is to present a truly global historysince the development of agriculture and herding to the present. Overview of World History. Readers interested in the history and development of civilization worldwide.
Book Synopsis Spectacular Nature by : Susan G. Davis
Download or read book Spectacular Nature written by Susan G. Davis and published by Univ of California Press. This book was released on 2023-09-01 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the story of Sea World, a theme park where the wonders of nature are performed, marketed, and sold. With its trademark star, Shamu the killer whale—as well as performing dolphins, pettable sting rays, and reproductions of pristine natural worlds—the park represents a careful coordination of shows, dioramas, rides, and concessions built around the theme of ocean life. Susan Davis analyzes the Sea World experience and the forces that produce it: the theme park industry; Southern California tourism; the privatization of urban space; and the increasing integration of advertising, entertainment, and education. The result is an engaging exploration of the role played by images of nature and animals in contemporary commercial culture, and a precise account of how Sea World and its parent corporation, Anheuser-Busch, succeed. Davis argues that Sea World builds its vision of nature around customers' worries and concerns about the environment, family relations, and education. While Davis shows the many ways that Sea World monitors its audience and manipulates animals and landscapes to manufacture pleasure, she also explains the contradictions facing the enterprise in its campaign for a positive public identity. Shifting popular attitudes, animal rights activists, and environmental laws all pose practical and public relations challenges to the theme park. Davis confronts the park's vast operations with impressive insight and originality, revealing Sea World as both an industrial product and a phenomenon typical of contemporary American culture. Spectacular Nature opens an intriguing field of inquiry: the role of commercial entertainment in shaping public understandings of the environment and environmental problems.
Book Synopsis From Lived Experience to the Written Word by : Pamela H. Smith
Download or read book From Lived Experience to the Written Word written by Pamela H. Smith and published by University of Chicago Press. This book was released on 2022-09-23 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book focuses on how literate artisans began to write about their discoveries starting around 1400: in other words, it explores the origins of technical writing. Artisans and artists began to publish handbooks, guides, treatises, tip sheets, graphs and recipe books rather than simply pass along their knowledge in the workshop. And they tried to articulate what the new knowledge meant. The popularity of these texts coincided with the founding of a "new philosophy" that sought to investigate nature in a new way. Smith shows how this moment began in the unceasing trials of the craft workshop, and ended in the experimentation of the natural scientific laboratory. These epistemological developments have continued to the present day and still inform how we think about scientific knowledge"--
Book Synopsis Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System by : Joseph A. Michelli
Download or read book Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System written by Joseph A. Michelli and published by McGraw Hill Professional. This book was released on 2011-05-20 with total page 347 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE #1 NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLER! “Like any business, a hospital must be true to its core values in order to succeed. ‘Trickle-down values’ start at the top with the best leadership, so that all the stakeholders understand and carry out the institution’s mission. That is the gift that David F einberg has brought to U CLA. I am in awe of his management skills.” —Lynda Resnick, owner of Pom Wonderful, Fiji Water, Teleflora, and Wonderful Pistachios “With clear purpose, unwavering principles, and steadfast leadership, the people at UCLA have established a new bar, a compelling promise, for what healthcare can and should be.” —David M. Lawrence, M.D., former CEO, Kaiser Permanente “An absorbing and educational account of a large institution’s astonishing transformation. The strong, courageous, and focused leadership of David Feinberg and his outstanding team is evident on every page. A tremendous lesson for all large enterprises.” —William E. Simon, Jr., cochairman, William E. Simon & Sons “Most leadership authors describe how to apply common-sense principles. Michelli is a notable exception. He artfully describes the compelling, uncommon leadership practices that transformed UCLA Health System. The resulting lessons are plentiful and powerful for today’s business leader.” —Lee J. Colan, Ph.D., author of Sticking to It: The Art of Adherence About the Book: Joseph Michelli, author of The Starbucks Experience and The New Gold Standard, is among the world’s top authorities on the principles of creating an organizational culture dedicated to service excellence. In these bestselling books, he examines how leading service companies dominate their respective industries with innovative customerexperience strategies. Now, Michelli turns his attention to one of the most complex, controversial, and critical industries—healthcare. In Prescription for Excellence, Michelli provides an inside look at an organization that has become the envy of its industry—and explains how you can dominate your own industry by using the same approach. UCLA Health System is revered worldwide for its top-tier patient/customer care. Great physicians, nurses, researchers, and staff are only part of the equation; UCLA’s overall success is a result of organization-wide collaboration that is driven by leaders with a shared vision of unyielding excellence. Michelli breaks down UCLA’s approach into five simple principles: Commit to Care Leave No Room for Error Make the Best Better Create the Future Service Serves Us From administrative offices to operating rooms to research centers, continued adherence to these five principles has guided UCLA to financial strength, social significance, and sustainability. The best part is that these principles translate to any industry, so you, too, can achieve similar goals. Michelli gives you the tools to adapt UCLA’s ideas, systems, and leadership principles into your own best practices. Whether it is a healthcare organization, a financial institution, or a neighborhood hair salon, good business begins and ends with customer connection. When all workers in an organization focus on providing quality care for those they serve, success inevitably follows. Business is always personal; UCLA’s leadership ensures that this simple truth drives every UCLA employee, every day. Apply the lessons Michelli spells out in Prescription for Excellence to create a system that ensures that your people take business personally, day in and day out.
Book Synopsis The World War II Experience by : Allison Louise Lassieur
Download or read book The World War II Experience written by Allison Louise Lassieur and published by Capstone. This book was released on 2014-11-01 with total page 335 pages. Available in PDF, EPUB and Kindle. Book excerpt: There is no better way to understand World War II than to put yourself in the middle of the action. This collection of 3 You Choose books takes you from the Attack on Pearl Harbor to the battlefields of Europe, and the struggles and challenges of the homefront. With more than 140 choice and 64 possible endings, The World War II Experience will immerse you in the drama and action of World War II while providing greater understanding of this world changing event.
Book Synopsis Out of the Classroom and into the World by : Salvatore Vascellaro
Download or read book Out of the Classroom and into the World written by Salvatore Vascellaro and published by The New Press. This book was released on 2011-11-01 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bank Street College of Education professor Salvatore Vascellaro is a leading advocate of taking children and teachers into a wider world as the key to improving our struggling schools. Combining practical and theoretical guidance, Out of the Classroom and into the World visits a rich variety of classrooms transformed by innovative field trip curricula—showing how students' hearts and minds are opened as they discover how a suspension bridge works, what connects them to the people and places of their neighborhood, and as they come to understand the ecosystem of a river by following it to its source. Vascellaro shows, equally, that what teachers can offer children is fueled by their own engagement with the world, and he offers stunning examples of teachers awakened by their direct experiences with the social issues plaguing American society—from the flood-torn areas of New Orleans to the mining areas of West Virginia. Based on the core principles of progressive pedagogy, and the wisdom gained from Vascellaro's experience as a teacher, school administrator, and teacher educator, Out of the Classroom and into the World is a direct retort to test scores and standards as adequate measures of teaching and learning—an inspiring call and major new resource for anyone interested in reinvigorating America's classrooms.
Book Synopsis Subtle Energy and the World We Experience by : Rich Ralston
Download or read book Subtle Energy and the World We Experience written by Rich Ralston and published by Balboa Press. This book was released on 2013-11 with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt: Subtle Energy and the World We Experience provides encouragement for those looking to find a deeper spiritual meaning in their lives, improve self-esteem, and regain personal power. Subtle energy affects everything in our world, including beliefs, emotions, health, and decisions. We are largely influenced by our surrounding energies. Empower yourself to form new perspectives by learning to recognize, observe, and release those that no longer serve a beneficial purpose. This is an informational guide with easy, step-by-step exercises for all ages to use the basics of subtle energy; you can - learn chakra, aura, grounding, and meditation exercises; - attract desirable situations, people, and experiences; - release and replace troubling emotions; - identify and release beliefs that hold you back; and - regain the confidence and power to make decisions for yourself. Subtle Energy and the World We Experience also includes - stories of souls of the dead crossing over; - the universal laws and their roles in our world; - explanations and examples of the supernatural; - exercises to explore your past lives and karma flows; and - the author's personal meditation and healing techniques. If you've ever wished you could change but found yourself thinking and doing in the same old patterns; desired to make a big change but felt fearful or hesitant to do so; or wondered why things happen (or don't) the way they do, this book is for you. The author comes from a Christian perspective of more than twenty-five years and explains how subtle energy operates in the area of religious persuasion, and how to get free from its influence to reach a higher potential and live a more meaningful life.
Book Synopsis On the Margins of the World by : Michel Agier
Download or read book On the Margins of the World written by Michel Agier and published by Polity. This book was released on 2008-06-30 with total page 129 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fifty million people in the world today are victims of forced relocation caused by wars and violence. Whole new countries are being created, occupied by Afghan refugees, displaced Columbians, deported Rwandans, exiled Congolese, fleeing Iraqis, Chechens, Somalians and Sudanese who have witnessed wars, massacres, aggression and terror. New populations appear, defined by their shared conditions of fear and victimhood and by their need to survive outside of their homelands. Their lives are marked by the daily trudge of dislocation, refugee camps, humanitarian help and the never-ending wait. These populations are the emblems of a new human condition which takes shape on the very margins of the world. In this remarkable book Michel Agier sheds light on this process of dislocation and quarantine which is affecting an ever-growing proportion of the world's population. He describes the experience of these people, speaking of their pain and their plight but also criticising their victimization by the rest of the world. Agier analyses the ambiguous and often tainted nature of identities shaped in and by conflicts, but also the process taking place in the refugee camp itself, which allows refugees and the deported to create once again a sense of community and of shared humanity.
Book Synopsis World Civilizations by : Peter N. Stearns
Download or read book World Civilizations written by Peter N. Stearns and published by . This book was released on 2020 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: "World history explores the human past, around the globe, to help us understand the world we live in today. It seeks to identify how major forces, like patterns of migration or world trade, have developed over time. It explores the cultures and political institutions of different regions, to help explain commonalities and differences. World history builds on a growing body of historical scholarship, some of which has truly altered the picture of the past. It involves a rich array of stories and examples of human variety, intriguing in themselves. It helps develop skills that are vital not just to the history classroom, but to effective operation in a global society-skills like comparing different societies, appreciating various viewpoints, and identifying big changes and continuities in the human experience. Always, however, it uses the past as a prologue to the present. World historians argue that no one society, past or present, can be understood without reference to other societies and to larger global forces. They argue, even more vigorously, that the present-which clearly involves relationships that embrace the whole world-cannot be grasped without a sense of the global historical record. From its first edition, World Civilizations: The Global Experience has aimed at capturing a truly global approach by discussing and comparing major societies and focusing on their interactions. The goal is to present a clear factual framework while stimulating analysis about global contacts, regional patterns, and the whole process of change and continuity on a world stage. This kind of world history, focused on the development over time of the forces that shape the world today, helps students make sense of the present and prepare to meet the challenges of the future. It is hard to imagine a more important topic. Embracing the whole world's history obviously requires selectivity and explicit points of emphasis. This text gains coherence through decisions about time, about place, and about topic. In all three cases, the book encourages analysis, relating facts to vital issues of interpretation. Through analysis and interpretation students become active, engaged learners, rather than serving as passive vessels for torrents of historical facts. Underpinning analysis, the issues of time, place, and topic are the three keys to an intelligible global past"--
Author :Nat'l Museum African American Hist/Cult Publisher :Smithsonian Institution ISBN 13 :1588345688 Total Pages :289 pages Book Rating :4.5/5 (883 download)
Book Synopsis Dream a World Anew by : Nat'l Museum African American Hist/Cult
Download or read book Dream a World Anew written by Nat'l Museum African American Hist/Cult and published by Smithsonian Institution. This book was released on 2016-09-27 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dream A World Anew is the stunning gift book accompanying the opening of the Smithsonian National Museum of African American History and Culture. It combines informative narratives from leading scholars, curators, and authors with objects from the museum's collection to present a thorough exploration of African American history and culture. The first half of the book bridges a major gap in our national memory by examining a wide arc of African American history, from Slavery, Reconstruction, the Harlem Renaissance, and the Great Migrations through Segregation, the Civil Rights Movement, and beyond. The second half of the book celebrates African American creativity and cultural expressions through art, dance, theater, and literature. Sidebars and profiles of influential figures--including Harriet Tubman, Robert Smalls, Ida B. Wells, Mordecai Johnson, Louis Armstrong, Nina Simone, and many others--provide additional context and interest throughout the book. Dream a World Anew is a powerful book that provides an opportunity to explore and revel in African American history and culture, as well as the chance to see how central African American history is for all Americans.
Book Synopsis Experience and the World's Own Language by : Richard Gaskin
Download or read book Experience and the World's Own Language written by Richard Gaskin and published by Clarendon Press. This book was released on 2006-02-09 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: John McDowell's 'minimal empiricism' is one of the most influential and widely discussed doctrines in contemporary philosophy. Richard Gaskin subjects it to careful examination and criticism. The doctrine is undermined, he argues, by inadequacies in the way McDowell conceives what he styles the 'order of justification' connecting world, experience, and judgement. McDowell’s conception of the roles played by causation and nature in this order is threatened with vacuity; and the requirements of self-consciousness and verbal articulacy which he places on subjects participating in the justificatory relation between experience and judgement are unwarranted, and have the implausible consequence that infants and non-human animals are excluded from the 'order of justification' and so are deprived of experience of the world. Above all, McDowell's position is vitiated by a substantial error he commits in the philosophy of language: following ancient tradition rather than Frege's radical departure from that tradition, he locates concepts at the level of sense rather than at the level of reference in the semantical hierarchy. This error generates an unwanted Kantian transcendental idealism which in effect delivers a reductio ad absurdum of McDowell's metaphysical economy. Gaskin goes on to show how to correct the mistake, and thereby presents his own version of empiricism. First we must follow Frege in his location of concepts at the level of reference, but then we must go beyond Frege and locate not only concepts but also propositions at that level; and this in turn requires us to take seriously an idea which McDowell mentions only to reject, that of objects as speaking to us 'in the world's own language'. If empiricism is to have any chance of success it must be still more minimal in its pretensions than McDowell allows: in particular, it must abandon the individualistic and intellectualistic construction which McDowell places on the 'order of justification'.
Book Synopsis Between the World and Me by : Ta-Nehisi Coates
Download or read book Between the World and Me written by Ta-Nehisi Coates and published by One World. This book was released on 2015-07-14 with total page 163 pages. Available in PDF, EPUB and Kindle. Book excerpt: #1 NEW YORK TIMES BESTSELLER • NATIONAL BOOK AWARD WINNER • NAMED ONE OF TIME’S TEN BEST NONFICTION BOOKS OF THE DECADE • PULITZER PRIZE FINALIST • NATIONAL BOOK CRITICS CIRCLE AWARD FINALIST • ONE OF OPRAH’S “BOOKS THAT HELP ME THROUGH” • NOW AN HBO ORIGINAL SPECIAL EVENT Hailed by Toni Morrison as “required reading,” a bold and personal literary exploration of America’s racial history by “the most important essayist in a generation and a writer who changed the national political conversation about race” (Rolling Stone) NAMED ONE OF THE MOST INFLUENTIAL BOOKS OF THE DECADE BY CNN • NAMED ONE OF PASTE’S BEST MEMOIRS OF THE DECADE • NAMED ONE OF THE TEN BEST BOOKS OF THE YEAR BY The New York Times Book Review • O: The Oprah Magazine • The Washington Post • People • Entertainment Weekly • Vogue • Los Angeles Times • San Francisco Chronicle • Chicago Tribune • New York • Newsday • Library Journal • Publishers Weekly In a profound work that pivots from the biggest questions about American history and ideals to the most intimate concerns of a father for his son, Ta-Nehisi Coates offers a powerful new framework for understanding our nation’s history and current crisis. Americans have built an empire on the idea of “race,” a falsehood that damages us all but falls most heavily on the bodies of black women and men—bodies exploited through slavery and segregation, and, today, threatened, locked up, and murdered out of all proportion. What is it like to inhabit a black body and find a way to live within it? And how can we all honestly reckon with this fraught history and free ourselves from its burden? Between the World and Me is Ta-Nehisi Coates’s attempt to answer these questions in a letter to his adolescent son. Coates shares with his son—and readers—the story of his awakening to the truth about his place in the world through a series of revelatory experiences, from Howard University to Civil War battlefields, from the South Side of Chicago to Paris, from his childhood home to the living rooms of mothers whose children’s lives were taken as American plunder. Beautifully woven from personal narrative, reimagined history, and fresh, emotionally charged reportage, Between the World and Me clearly illuminates the past, bracingly confronts our present, and offers a transcendent vision for a way forward.
Book Synopsis The Experience Economy by : B. Joseph Pine
Download or read book The Experience Economy written by B. Joseph Pine and published by Harvard Business Press. This book was released on 1999 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text seeks to raise the curtain on competitive pricing strategies and asserts that businesses often miss their best opportunity for providing consumers with what they want - an experience. It presents a strategy for companies to script and stage the experiences provided by their products.
