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A Trauma Informed Framework For Supporting Patrons
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Author :The Public Library Association Social Worker Task Force Publisher :American Library Association ISBN 13 :0838938205 Total Pages :113 pages Book Rating :4.8/5 (389 download)
Book Synopsis A Trauma-Informed Framework for Supporting Patrons by : The Public Library Association Social Worker Task Force
Download or read book A Trauma-Informed Framework for Supporting Patrons written by The Public Library Association Social Worker Task Force and published by American Library Association. This book was released on 2022-03-07 with total page 113 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether it’s navigating a crisis or witnessing a community member struggling with tough times, coming face to face with trauma and adversity can be uncomfortable. But in striving to learn more about challenging behaviors, and how we can better interact with library patrons and our coworkers, we can come to see that people are complex and not simply “problems.” This workbook from the PLA Social Worker Task Force (SWTF) provides a collection of powerful tools to add to your customer service toolbox. It’s filled with prompts, exercises, and best practices that shed light on how trauma can affect people, helping you build confidence in your ability to support your library’s patrons. You will delve into what trauma is and how it impacts library work; be introduced to a framework for utilizing a trauma-informed lens in your interactions; practice exercises to spur personal reflection on common concerns bound up with library work and the policies relating to these issues; and gain hand-on tools and techniques, including strategies for de-escalation and guidance on the impacts of involving law-enforcement and banning patrons. You will also explore various scenarios which provide the opportunity to integrate what you’ve learned and practice responding through a trauma-informed lens, including Mental Health Challenges Sleeping at the Library Strong Personal Odor Personal Belongings Suspected Intoxication/Under the Influence Substance Use Threatening Verbal and Nonverbal Behavior Unsheltered Teens Adult Self-Neglect Child Abuse or Assault Solicitation or Panhandling Stealing Child Unattended After Closing
Book Synopsis A Trauma-Informed Approach to Library Services by : Rebecca Tolley
Download or read book A Trauma-Informed Approach to Library Services written by Rebecca Tolley and published by American Library Association. This book was released on 2020-07-14 with total page 37 pages. Available in PDF, EPUB and Kindle. Book excerpt: We are only now coming to terms with how common trauma really is; a landmark Kaiser study that surveyed patients receiving physicals found that almost two-thirds had experienced at least one form of abuse, neglect, or other trauma as a child. Though originating in the fields of health and social services, trauma-informed care is a framework that holds great promise for application to library work. Empathetic service, positive patron encounters, and a more trusting workplace are only a few of the benefits that this approach offers. In this important book Tolley, experienced in both academic and public libraries, brings these ideas into the library context. Library administrators, directors, and reference and user services staff will all benefit from learning - the six key principles of trauma-informed care; - characteristics of a trusting and transparent library organization, plus discussion questions to promote a sense of psychological safety among library workers; - how certain language and labels can undermine mutuality, with suggested phrases that will help library staff demonstrate neutrality to patron ideas and views during information requests; - delivery models that empower patrons; - advice on balancing free speech on campus with students’ need for safety; - how appropriate furniture arrangement can help people suffering from PTSD feel safe; - guidance on creating safe zones for LGBTQIA+ children, teens, and adults; and - self-assessment tools to support change toward trauma-responsive library services. Using the trauma-informed approach outlined in this book, libraries can ensure they are empathetic community hubs where everyone feels welcomed, respected, and safe.
Book Synopsis Ask, Listen, Empower by : Mary Davis Fournier
Download or read book Ask, Listen, Empower written by Mary Davis Fournier and published by American Library Association. This book was released on 2021-01-08 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: Foreword by Tracie D. Hall Community engagement isn’t simply an important component of a successful library—it’s the foundation upon which every service, offering, and initiative rests. Working collaboratively with community members—be they library customers, residents, faculty, students or partner organizations— ensures that the library works, period. This important resource from ALA’s Public Programs Office (PPO) provides targeted guidance on how libraries can effectively engage with the public to address a range of issues for the betterment of their community, whether it is a city, neighborhood, campus, or something else. Featuring contributions by leaders active in library-led community engagement, it’s designed to be equally useful as a teaching text for LIS students and a go-to handbook for current programming, adult services, and outreach library staff. Balancing practical tools with case studies and stories from field, this collection explores such key topics as why libraries belong in the community engagement realm; getting the support of board and staff; how to understand your community; the ethics and challenges of engaging often unreached segments of the community; identifying and building engaged partnerships; collections and community engagement; engaged programming; and outcome measurement.
Download or read book Going Virtual written by Sarah Ostman and published by American Library Association. This book was released on 2021-04-07 with total page 103 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the moment the pandemic took hold in Spring 2020, libraries and library workers have demonstrated their fortitude and flexibility by adapting to physical closures, social distancing guidelines, and a host of other challenges. Despite the obstacles, they’ve been able to stay connected to their communities—and helped connect the people in their communities to each other, as well as to the information and services they need and enjoy. Ostman and ALA’s Public Programs Office (PPO) here present a handpicked cross-section of successful programs, most of them virtual, from a range of different libraries. Featuring events designed to support learning, spark conversation, create connection, or simply entertain, the ideas here will inspire programming staff to try similar offerings at their own libraries. Showcasing innovation in action as well as lessons learned, programs include COVID-19 Misinformation Challenge, featuring an email quiz, to encourage participants to separate fact from fiction; weekly virtual storytimes; community cooking demonstrations via Zoom; an online grocery store tour, complete with tips about shopping healthy on a budget; a virtual beer tasting that boasted 80 attendees; socially distanced "creativity crates" for summer reading; an online Minecraft club for kids ages 6 and up; a Zoom presentation about grieving and funerals during COVID, featuring the director of a local funeral home; Art Talk Tuesday, a one-hour, docent-led program; a virtual lecture on the history of witchcraft, presented by a public library in partnership with a university rare book room, that drew thousands of viewers; "knitting for knewbies" kits for curbside pickup; Songs from the Stacks, an ongoing virtual concert series in the style of NPR’s “Tiny Desk”; a pink supermoon viewing party that included people howling at the moon together from their homes on Facebook Live; and many others
Book Synopsis Strategic Planning for Public Libraries by : Joy L. Fuller
Download or read book Strategic Planning for Public Libraries written by Joy L. Fuller and published by Library Association Publishing (UK). This book was released on 2021-09-06 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strategic Planning for Public Libraries is a complete planning toolkit. Each purchase comes with a downloadable supplemental folder full of reusable templates, worksheets, as well as real-life examples from other libraries to help guide the reader through the planning process. This book provides a framework that any library, whether it serves urban, suburban, or rural communities, can use as a basis for its strategic planning.
Book Synopsis Creating a Person-Centered Library by : Elizabeth A. Wahler
Download or read book Creating a Person-Centered Library written by Elizabeth A. Wahler and published by Bloomsbury Publishing USA. This book was released on 2023-12-28 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: Creating a Person-Centered Library provides a comprehensive overview of various services, programs, and collaborations to help libraries serve high-needs patrons as well as strategies for supporting staff working with these individuals. While public libraries are struggling to address growing numbers of high-needs patrons experiencing homelessness, food insecurity, mental health problems, substance abuse, and poverty-related needs, this book will help librarians build or contribute to library services that will best address patrons' psychosocial needs. The authors, experienced in both library and social work, begin by providing an overview of patrons' psychosocial needs, structural and societal reasons for the shift in these needs, and how these changes impact libraries and library staff. Chapters focus on best practices for libraries providing person-centered services and share lessons learned, including information about special considerations for certain patron populations that might be served by individual libraries. The book concludes with information about how library organizations can support public library staff. Librarians and library students who are concerned about both patrons and library staff will find the practical advice in this book invaluable.
Book Synopsis A Trauma-Informed Approach to Library Services by : Rebecca Tolley
Download or read book A Trauma-Informed Approach to Library Services written by Rebecca Tolley and published by American Library Association. This book was released on 2020-07-14 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: We are only now coming to terms with how common trauma really is; a landmark Kaiser study that surveyed patients receiving physicals found that almost two-thirds had experienced at least one form of abuse, neglect, or other trauma as a child. Though originating in the fields of health and social services, trauma-informed care is a framework that holds great promise for application to library work. Empathetic service, positive patron encounters, and a more trusting workplace are only a few of the benefits that this approach offers. In this important book Tolley, experienced in both academic and public libraries, brings these ideas into the library context. Library administrators, directors, and reference and user services staff will all benefit from learning the six key principles of trauma-informed care; characteristics of a trusting and transparent library organization, plus discussion questions to promote a sense of psychological safety among library workers; how certain language and labels can undermine mutuality, with suggested phrases that will help library staff demonstrate neutrality to patron ideas and views during information requests; delivery models that empower patrons; advice on balancing free speech on campus with students’ need for safety; how appropriate furniture arrangement can help people suffering from PTSD feel safe; guidance on creating safe zones for LGBTQIA+ children, teens, and adults; and self-assessment tools to support change toward trauma-responsive library services.
Book Synopsis Blueprint for Your Library Marketing Plan by : Patricia H. Fisher
Download or read book Blueprint for Your Library Marketing Plan written by Patricia H. Fisher and published by American Library Association. This book was released on 2006 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt: In these challenging times, libraries face fierce competition for customers and funding. Creating and implementing a marketing plan can help libraries make a compelling case and address both issues—attracting funding and customers by focusing on specific needs. But where and how do you start?
Book Synopsis Try Softer Guided Journey by : Aundi Kolber
Download or read book Try Softer Guided Journey written by Aundi Kolber and published by Tyndale House Publishers, Inc.. This book was released on 2021-10-05 with total page 129 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Try Softer Guided Journey is your next step toward wholeness and healing. Based on the groundbreaking book by trauma-informed therapist Aundi Kolber, the Try Softer Guided Journey is a five-session workbook that will help you grow in self-compassion and grace. Whether you’ve read Try Softer and feel ready to dig deeper into its principles or you’ve been doing this work for a while and are looking for more guided support, the content in these pages is designed to help you engage with and explore your inner world, your creativity, and your hopes for the future. Easily adapted for either individual or group work, Try Softer Guided Journey provides an empathic foundation for conversation and growth. Trying softer is deep, sacred work. Let this guide be exactly that: a gentle guide, a companion helping you come home to yourself. May it give you profound courage and ground you in goodness with every step.
Download or read book Rainy Day Ready written by Melanie Welch and published by ALA Editions. This book was released on 2019-12-06 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing from the expertise of business librarians and ALA's Public Programs Office (PPO), this book is a ready-to-use guide for offering financial literacy initiatives at your own library.
Book Synopsis Film Programming for Public Libraries by : Kati Irons
Download or read book Film Programming for Public Libraries written by Kati Irons and published by ALA Editions. This book was released on 2014 with total page 169 pages. Available in PDF, EPUB and Kindle. Book excerpt: Film programming can seem more complicated than other kids of programming libraries offer. Irons, development library for the Film and Music Collection at the Pierce County Library System in Washington State, provides inspiration on aspects such as licensing, marketing, equipment, film advisory, and film displays.
Book Synopsis Get Your Community Moving by : Jenn Carson
Download or read book Get Your Community Moving written by Jenn Carson and published by ALA Editions. This book was released on 2018-05-16 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is essential reading for any programming librarian, administrator, or community coordinator looking to boost circulation stats, program numbers, literacy rates, and foster joy and wellness in their community.
Book Synopsis Library Space Planning by : David Vinjamuri
Download or read book Library Space Planning written by David Vinjamuri and published by . This book was released on 2019 with total page 34 pages. Available in PDF, EPUB and Kindle. Book excerpt: The interior design language of the 21st century is the language of retail, and libraries must be fluent to be successful. Most patrons are unaware of the variety of services and offerings that their local library can provide. Rightly or wrongly, library patrons expect robust merchandising, easily accessible spaces and self-directed way finding. Library Space Planning: A PLA Guide is a brief and to-the-point guide that will help you to understand these ideals and recreate them in your library. In addition, you will learn how to improve the functionality of your space in the short, medium and long-term, and discover how libraries can use the ideas herein to aid patrons in discovery, discernment and delivery.
Book Synopsis Curating Community Collections by : Mary Schreiber
Download or read book Curating Community Collections written by Mary Schreiber and published by Bloomsbury Publishing USA. This book was released on 2024-01-25 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: Begins where diversity audits end, informing and supporting academic, school, and public librarians in the quest to embed diversity, equity, and inclusion in a meaningful and sustainable manner throughout collections, policies, and practices. A primary question for many librarians, directors, and board members is how to evaluate diversity in a collection on an ongoing basis. Curating Community Collections provides librarians with the tools they need to understand the results of diversity audits and to formulate a reasonable, achievable plan for increasing diversity, equity, and inclusion not only in the collection itself, but also in library collection policies and practices. Information on ways to make diversity, equity, and inclusion part of a library's everyday workflow will help ensure the sustainability of these principles. Mary Schreiber and Wendy Bartlett teach readers how to increase the number of diverse materials in their collections and make them more discoverable to library patrons through the implementation of a community collections program. Stories from librarians around the United States and Canada who are auditing and improving the diversity of their collections add broad, scalable perspectives for libraries of any size, budget, and mission. Action steps provided at the end of each section offer a practical road map for all types of libraries to curate a diverse, equitable, and inclusive community collection.
Book Synopsis INSPIRE Handbook by : World Health Organization
Download or read book INSPIRE Handbook written by World Health Organization and published by World Health Organization. This book was released on 2019-02-26 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: INSPIRE is a resource to help governments, international agencies, and non-government organisations prevent and respond to violence against children. It was developed by 10 international and U.S.-based agencies and includes strategy documents and implementation tools. This handbook provides guidance on how to choose and implement interventions based on specific needs and context, and is organised around the 7 key INSPIRE strategies: implementation and enforcement of laws; norms and values; safe environments; parent and caregiver support; income and economic strengthening; response and support services; and education and life skills. The handbook also provides an overview of implementation and impact indicators, drawn from the companion document 'INSPIRE indicator guidance and results framework'.
Book Synopsis Raising Free People by : Akilah S. Richards
Download or read book Raising Free People written by Akilah S. Richards and published by PM Press. This book was released on 2020-11-01 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: No one is immune to the byproducts of compulsory schooling and standardized testing. And while reform may be a worthy cause for some, it is not enough for countless others still trying to navigate the tyranny of what schooling has always been. Raising Free People argues that we need to build and work within systems truly designed for any human to learn, grow, socialize, and thrive, regardless of age, ability, background, or access to money. Families and conscious organizations across the world are healing generations of school wounds by pivoting into self-directed, intentional community-building, and Raising Free People shows you exactly how unschooling can help facilitate this process. Individual experiences influence our approach to parenting and education, so we need more than the rules, tools, and “bad adult” guilt trips found in so many parenting and education books. We need to reach behind our behaviors to seek and find our triggers; to examine and interrupt the ways that social issues such as colonization still wreak havoc on our ability to trust ourselves, let alone children. Raising Free People explores examples of the transition from school or homeschooling to unschooling, how single parents and people facing financial challenges unschool successfully, and the ways unschooling allows us to address generational trauma and unlearn the habits we mindlessly pass on to children. In these detailed and unabashed stories and insights, Richards examines the ways that her relationships to blackness, decolonization, and healing work all combine to form relationships and enable community-healing strategies rooted in an unschooling practice. This is how millions of families center human connection, practice clear and honest communication, and raise children who do not grow up to feel that they narrowly survived their childhoods.
Book Synopsis Trauma Stewardship by : Laura van Dernoot Lipsky
Download or read book Trauma Stewardship written by Laura van Dernoot Lipsky and published by Berrett-Koehler Publishers. This book was released on 2009-05-08 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: This beloved bestseller—over 180,000 copies sold—has helped caregivers worldwide keep themselves emotionally, psychologically, spiritually, and physically healthy in the face of the sometimes overwhelming traumas they confront every day. A longtime trauma worker, Laura van Dernoot Lipsky offers a deep and empathetic survey of the often-unrecognized toll taken on those working to make the world a better place. We may feel tired, cynical, or numb or like we can never do enough. These, and other symptoms, affect us individually and collectively, sapping the energy and effectiveness we so desperately need if we are to benefit humankind, other living things, and the planet itself. In Trauma Stewardship, we are called to meet these challenges in an intentional way. Lipsky offers a variety of simple and profound practices, drawn from modern psychology and a range of spiritual traditions, that enable us to look carefully at our reactions and motivations and discover new sources of energy and renewal. She includes interviews with successful trauma stewards from different walks of life and even uses New Yorker cartoons to illustrate her points. “We can do meaningful work in a way that works for us and for those we serve,” Lipsky writes. “Taking care of ourselves while taking care of others allows us to contribute to our societies with such impact that we will leave a legacy informed by our deepest wisdom and greatest gifts instead of burdened by our struggles and despair.”
