A Theoretical Framework For Measuring Value Creation Based On Viable Systems Approach Vsa

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Social Dynamics in a Systems Perspective

Author : Sergio Barile
Publisher : Springer
ISBN 13 : 3319619675
Total Pages : 263 pages
Book Rating : 4.3/5 (196 download)

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Book Synopsis Social Dynamics in a Systems Perspective by : Sergio Barile

Download or read book Social Dynamics in a Systems Perspective written by Sergio Barile and published by Springer. This book was released on 2017-10-04 with total page 263 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book targets the critical issue of decision making in uncertain conditions and situations. The aim is to increase readers’ understanding of complexity and of socio-economic interactions through the application of systems thinking perspectives. Among the various areas and topics addressed are complexity and sustainable management, markets as complex adaptive systems, the impacts of psychological and emotional factors upon value co-creation exchanges, and ICT enablers of service network performance and service exchange fulfillment. Thanks to the chosen perspectives, all of which are based on different systems research streams, the book will support more consistent and robust decisions, leading to sustainable, wise, and viable systems dynamics. It will aid managers, practitioners, and consultants in their decision-making processes and will also be of interest for academics and scholars in management, systems, computer science, engineering, and marketing.

Research Handbook on Services Management

Author : Davis, Mark M.
Publisher : Edward Elgar Publishing
ISBN 13 : 1800375654
Total Pages : 371 pages
Book Rating : 4.8/5 (3 download)

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Book Synopsis Research Handbook on Services Management by : Davis, Mark M.

Download or read book Research Handbook on Services Management written by Davis, Mark M. and published by Edward Elgar Publishing. This book was released on 2022-08-05 with total page 371 pages. Available in PDF, EPUB and Kindle. Book excerpt: This comprehensive Research Handbook reflects the latest research breakthroughs and practices in services management. Addressing services management from a broader strategic perspective, it delves into the key issues of analytics and service robots, and their potential impact. Edited by the late Mark M. Davis, it represents an early foray into the new frontier of services management and provides insights into the future of the field.

Exploring Service Science

Author : Henriqueta Nóvoa
Publisher : Springer Nature
ISBN 13 : 3030387240
Total Pages : 403 pages
Book Rating : 4.0/5 (33 download)

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Book Synopsis Exploring Service Science by : Henriqueta Nóvoa

Download or read book Exploring Service Science written by Henriqueta Nóvoa and published by Springer Nature. This book was released on 2020-01-27 with total page 403 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the proceedings of the 10th International Conference on Exploring Service Science, IESS 2020, held in Porto, Portugal, in February 2020. The 28 papers presented in this volume were carefully reviewed and selected from 42 submissions. The book includes papers that extend the view on different concepts related to the development of the Service Science domain of study, applying them to frameworks, advanced technologies, and tools for the design of new, digitally-enabled service systems. This book is structured in six parts, based on the six main conference themes, as follows: Customer Experience, Data Analytics in Service, Emerging Service Technologies, Service Design and Innovation, Service Ecosystems, and Service Management.

Improving the Evaluation of Scholarly Work

Author : Evert Gummesson
Publisher : Springer Nature
ISBN 13 : 3031176626
Total Pages : 183 pages
Book Rating : 4.0/5 (311 download)

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Book Synopsis Improving the Evaluation of Scholarly Work by : Evert Gummesson

Download or read book Improving the Evaluation of Scholarly Work written by Evert Gummesson and published by Springer Nature. This book was released on 2022-11-08 with total page 183 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book aims to stimulate debate in the growing and highly controversial area of measuring scholarly work. The authors examine key aspects of this topic through the lens of the latest theoretical developments in service science and associated fields. It includes chapters explaining the theoretical developments and methodological aspects of measuring the quality of academic teaching and research, while other chapters provide a review and analysis of various types of scholarly work metrics and processes with examples from several countries, cultures, and educational systems. The current growing concern about higher education (HE) quality has prompted institutions to divide university teachers’ work into different areas and to design methods aimed at measuring the productivity of these areas. It is widely accepted that the need to evaluate HE service quality is a relevant issue for any society. However, the authors argue that most of the current practices used in the pursuit of this objective are jeopardizing the future of the university as a place of knowledge generation, science evolution and professional education.

Handbook of Service Science, Volume II

Author : Paul P. Maglio
Publisher : Springer
ISBN 13 : 3319985124
Total Pages : 845 pages
Book Rating : 4.3/5 (199 download)

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Book Synopsis Handbook of Service Science, Volume II by : Paul P. Maglio

Download or read book Handbook of Service Science, Volume II written by Paul P. Maglio and published by Springer. This book was released on 2018-10-16 with total page 845 pages. Available in PDF, EPUB and Kindle. Book excerpt: The second volume of this successful handbook represents varied perspectives on the fast-expanding field of Service Science. The novel work collected in these chapters is drawn from both new researchers who have grown-up with Service Science, as well as established researchers who are adapting their frames for the modern service context. The first Handbook of Service Science marked the emergence of Service Science when disciplinary studies of business-to-customer service systems intertwined to meet the needs of a new era of business-to-business and global service ecosystems. Today, the evolving discipline of Service Science involves advanced technologies, such as smartphones, cloud, social platforms, big data analytics, and artificial intelligence. These technologies are reshaping the service landscape, transforming both business models and public policy, ranging from retail and hospitality to transportation and communications. By looking through the eyes of today’s new Service Scientists, it is anticipated that value and grand challenges will emerge from the integration of theories, methods, and techniques brought together in the first volume, but which are now rooted more deeply in service-dominant logic and systems thinking in this second volume. The handbook is divided into four parts: 1) Service Experience--On the Human-centered Nature of Service; 2) Service Systems–On the Nature of Service Interactions; 3) Service Ecosystems–On the Broad Context of Service; 4) Challenges–On Rethinking the Theory and Foundations of Service Science. The chapters add clarity on how to identify, enable, and measure service, thus allowing for new ideas and connections made to physics, design, computer science, and data science and analytics for advancing service innovation and the welfare of society. Handbook of Service Science, Volume II offers a thorough reference suitable for a wide-reaching audience including researchers, practitioners, managers, and students who aspire to learn about or to create a deeper scientific foundation for service design and engineering, service experience and marketing, and service management and innovation.

Exploring Services Science

Author : Theodor Borangiu
Publisher : Springer
ISBN 13 : 3319326899
Total Pages : 761 pages
Book Rating : 4.3/5 (193 download)

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Book Synopsis Exploring Services Science by : Theodor Borangiu

Download or read book Exploring Services Science written by Theodor Borangiu and published by Springer. This book was released on 2016-05-18 with total page 761 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book contains the refereed proceedings of the 7th International Conference on Exploring Service Science (IESS), held in Bucharest, Romania, in May 2016.Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the service industry and its economy. The 45 full papers and 13 short papers accepted for IESS were selected from 119 submissions. The papers consider the topics service exploration theories and processes; modeling service requirements and management of business processes; value co-creation through knowledge management and user-centric services; service design methodologies and patterns; service innovation and strategy; IT-based service engineering; servitization in sustainable manufacturing; product-service systems; business software services and data-driven service design; web service design and service-oriented agents; IoT and mobile apps for public transport service management; e-health services and medical data interoperability; and service and IT-oriented learning and education systems.

The Viable System Model

Author : Raul Espejo
Publisher :
ISBN 13 :
Total Pages : 496 pages
Book Rating : 4.:/5 (43 download)

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Book Synopsis The Viable System Model by : Raul Espejo

Download or read book The Viable System Model written by Raul Espejo and published by . This book was released on 1989-09-08 with total page 496 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book concerns the management of social organizations, offering ways to think about complex situations. It will be of interest to management scientists, organization experts, information scientists and computer experts.

Business Models for Strategic Innovation

Author : S.M. Riad Shams
Publisher : Routledge
ISBN 13 : 1351257900
Total Pages : 203 pages
Book Rating : 4.3/5 (512 download)

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Book Synopsis Business Models for Strategic Innovation by : S.M. Riad Shams

Download or read book Business Models for Strategic Innovation written by S.M. Riad Shams and published by Routledge. This book was released on 2018-05-15 with total page 203 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book extends our understanding of how different cross- functional business and management disciplines, such as innovation and entrepreneurship, strategic management, marketing and HRM, individually and collectively underpin innovation in business management. Business Models for Strategic Innovation develops insights from cross-disciplinary business knowledge streams and their cutting edge discipline-specific practical implications to create a cross- functional business innovation management model. Novel cross- disciplinary knowledge plays an imperative role in business innovation and we know that innovative management processes have significant implications for effective cross- functional management. In this context, each chapter of the book presents fresh insights on diverse business knowledge- streams as well as their applied implications on cross- functional business innovation management. Finally, centred on these cross- disciplinary business theories and their cutting edge implications, the last chapter of this book proposes a model of strategic cross- functional business innovation management process. This academically rigorous work uses innovative theoretical propositions and state- of- the- art empirical analysis in order to enable cross- functional management teams to support organisation- wide business innovation processes.

Handbook of Research on Management of Cultural Products: E-Relationship Marketing and Accessibility Perspectives

Author : Aiello, Lucia
Publisher : IGI Global
ISBN 13 : 1466650087
Total Pages : 518 pages
Book Rating : 4.4/5 (666 download)

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Book Synopsis Handbook of Research on Management of Cultural Products: E-Relationship Marketing and Accessibility Perspectives by : Aiello, Lucia

Download or read book Handbook of Research on Management of Cultural Products: E-Relationship Marketing and Accessibility Perspectives written by Aiello, Lucia and published by IGI Global. This book was released on 2014-01-31 with total page 518 pages. Available in PDF, EPUB and Kindle. Book excerpt: An integrated approach to investigate, create, and propose a model for the value creation of cultural products is essential in maintaining its connection with e-relationship marketing; this examination is important in recognizing a common perspective. The Handbook of Research on Management of Cultural Products: E-Relationship Marketing and Accessibility Perspectives examines the potential value of cultural products and how the support of new technologies can enable non-conventional and social-media marketing relationships. This book aims to highlight an emerging subject area in the field of financial management, management of value creation, and marketing that will be essential for scientists, researchers, and practitioners.

Handbook of Research on Strategic Alliances and Value Co-Creation in the Service Industry

Author : Rozenes, Shai
Publisher : IGI Global
ISBN 13 : 1522520856
Total Pages : 507 pages
Book Rating : 4.5/5 (225 download)

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Book Synopsis Handbook of Research on Strategic Alliances and Value Co-Creation in the Service Industry by : Rozenes, Shai

Download or read book Handbook of Research on Strategic Alliances and Value Co-Creation in the Service Industry written by Rozenes, Shai and published by IGI Global. This book was released on 2017-01-06 with total page 507 pages. Available in PDF, EPUB and Kindle. Book excerpt: Value creation is a pivotal aspect of the modern business industry. By implementing these strategies into initiatives and processes, deeper alliances between customers and organizations can be established. The Handbook of Research on Strategic Alliances and Value Co-Creation in the Service Industry is a comprehensive source of scholarly material on frameworks for the effective management of value co-creation in contemporary business contexts. Highlighting relevant perspectives across a range of topics, such as public relations, service-dominant logic, and consumer culture theory, this publication is ideally designed for professionals, researchers, graduate students, academics, and practitioners interested in emerging developments in the service industry.

Sustainability Assessment

Author : Alan James Bond
Publisher : Routledge
ISBN 13 : 0415598486
Total Pages : 298 pages
Book Rating : 4.4/5 (155 download)

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Book Synopsis Sustainability Assessment by : Alan James Bond

Download or read book Sustainability Assessment written by Alan James Bond and published by Routledge. This book was released on 2013 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: Currently the writing on the subject is limited and comprises, for the most part, guidance documents and completed assessments.

Systems Approaches to Public Sector Challenges Working with Change

Author : OECD
Publisher : OECD Publishing
ISBN 13 : 9264279865
Total Pages : 150 pages
Book Rating : 4.2/5 (642 download)

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Book Synopsis Systems Approaches to Public Sector Challenges Working with Change by : OECD

Download or read book Systems Approaches to Public Sector Challenges Working with Change written by OECD and published by OECD Publishing. This book was released on 2017-08-11 with total page 150 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report, produced by the OECD Observatory of Public Sector Innovation, explores how systems approaches can be used in the public sector to solve complex or “wicked” problems.

Sustainability Indicators

Author : Simon Bell
Publisher : Routledge
ISBN 13 : 113655601X
Total Pages : 252 pages
Book Rating : 4.1/5 (365 download)

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Book Synopsis Sustainability Indicators by : Simon Bell

Download or read book Sustainability Indicators written by Simon Bell and published by Routledge. This book was released on 2012-05-04 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for the first edition: 'This book should be of interest to anyone interested in sustainable development, and especially sustainability indicators. Bell and Morse easily succeed in exposing the fundamental paradoxes of these concepts and, more importantly, they offer us a way forward. Readers ... will find their practical recommendations for those attempting to do sustainability analysis in the field most welcome, which is also the book's greatest strength.' Local Environment: The International Journal of Justice and Sustainability 'This book makes a valuable contribution to the theory and practice of using indicators for sustainability. It introduces systems ideas and a range of tools and techniques that have the potential to broaden and deepen our understanding of a whole range of complex situations. Well worth a closer look.' Christine Blackmore, Open University 'This is a book that explores new ways of thinking about how to measure sustainability... It offers stimulating food for thought for environmental educators and researchers.' Environmental Education Research 'This book tells me, as an SI 'practitioner', where I have been and why, and more importantly how I should be thinking in order to effectively present to and empower the local community in the years ahead.' David Ellis, Principal Pollution Monitoring Officer, Norwich City Council 'A practical guide to the development of sustainability indicators which offers a systemic and participative way to use them at local scale. Our preliminary results are highly positive and the approach is applicable in many contexts.' Elisabeth Coudert, Programme Officer Prospective and Regional Development, Blue Plan The groundbreaking first edition of Sustainability Indicators reviewed the development and value of sustainability indicators and discussed the advantage of taking a holistic and qualitative approach rather than focusing on strictly quantitative measures. In the new edition the authors bring the literature up to date and show that the basic requirement for a systemic approach is now well grounded in the evidence. They examine the origins and development of Systemic Sustainability Analysis (SSA) as a theoretical approach to sustainability which has been developed in practice in a number of countries on an array of projects since the first edition. They look at how SSA has evolved into the practical approaches of Systemic Prospective Sustainability Analysis (SPSA) and IMAGINE, and, in particular, how a wide range of participatory methodologies have been adopted over the years. They also provide an assessment of the strengths and weaknesses of projects that undertake work in the general field of sustainable development.

Developing Sustainable Food Value Chains

Author : David Neven
Publisher : Food & Agriculture Organization of the UN (FAO)
ISBN 13 :
Total Pages : 92 pages
Book Rating : 4.:/5 (31 download)

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Book Synopsis Developing Sustainable Food Value Chains by : David Neven

Download or read book Developing Sustainable Food Value Chains written by David Neven and published by Food & Agriculture Organization of the UN (FAO). This book was released on 2014 with total page 92 pages. Available in PDF, EPUB and Kindle. Book excerpt: Using sustainable food value chain development (SFVCD) approaches to reduce poverty presents both great opportunities and daunting challenges. SFVCD requires a systems approach to identifying root problems, innovative thinking to find effective solutions and broad-based partnerships to implement programmes that have an impact at scale. In practice, however, a misunderstanding of its fundamental nature can easily result in value-chain projects having limited or non-sustainable impact. Furthermore, development practitioners around the world are learning valuable lessons from both failures and successes, but many of these are not well disseminated. This new set of handbooks aims to address these gaps by providing practical guidance on SFVCD to a target audience of policy-makers, project designers and field practitioners. This first handbook provides a solid conceptual foundation on which to build the subsequent handbooks. It (1) clearly defines the concept of a sustainable food value chain; (2) presents and discusses a development paradigm that integrates the multidimensional concepts of sustainability and value added; (3) presents, discusses and illustrates ten principles that underlie SFVCD; and (4) discusses the potential and limitations of using the value-chain concept in food-systems development. By doing so, the handbook makes a strong case for placing SFVCD at the heart of any strategy aimed at reducing poverty and hunger in the long run.

Measuring Organizational Performance

Author : Robert B. Carton
Publisher : Edward Elgar Publishing
ISBN 13 : 1847202845
Total Pages : 580 pages
Book Rating : 4.8/5 (472 download)

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Book Synopsis Measuring Organizational Performance by : Robert B. Carton

Download or read book Measuring Organizational Performance written by Robert B. Carton and published by Edward Elgar Publishing. This book was released on 2006-01-01 with total page 580 pages. Available in PDF, EPUB and Kindle. Book excerpt: This exciting and innovative book will find its audience in researchers and scholars at many levels of academe in the fields of entrepreneurship and strategic management, organizational theory and accounting, and finance.

Exploring the Field of Business Model Innovation

Author : Oliver Gassmann
Publisher : Springer
ISBN 13 : 3319411446
Total Pages : 128 pages
Book Rating : 4.3/5 (194 download)

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Book Synopsis Exploring the Field of Business Model Innovation by : Oliver Gassmann

Download or read book Exploring the Field of Business Model Innovation written by Oliver Gassmann and published by Springer. This book was released on 2016-10-01 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presenting a broad literature review of scholarly work in the area of Business Model Innovation, this new book analyses 50 management theories in the context of BMI to yield valuable new insights. Research on BMI is still in its infancy and has so far proved to be more than just a sub-discipline of strategy or innovation research. Exploring the field of Business Innovation demonstrates the importance of the discipline as a more specialized management research field and offers new understandings of this important subject. It presents ‘grand theories’ that will help researchers approach BMI through a different angle and describes business models as phenomena, enabling readers to understand their patterns and mechanisms. Reviewing the most important academic work on the subject over the last 15 years, the authors aim to open up the debate and inspire researchers to look at this phenomenon from new and different angles.

Holistic Management

Author : William F. Christopher
Publisher : John Wiley & Sons
ISBN 13 : 0470108983
Total Pages : 538 pages
Book Rating : 4.4/5 (71 download)

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Book Synopsis Holistic Management by : William F. Christopher

Download or read book Holistic Management written by William F. Christopher and published by John Wiley & Sons. This book was released on 2007-04-27 with total page 538 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents two recently developed knowledge areas that can significantly improve the management and the performance of business enterprise: System Science and Cybernetics and Key Performance Areas. Included in this book are advanced (and evolving) methods and technologies for planning and budgeting, creating and keeping customers, quality and productivity, innovation, improving organization capability, sustainability in the company's social and ecological environments, and profitability-all integrated with this new viable systems model and system thinking.