A Study Job Satisfaction And Its Relationship With Turnover Intentions And Organizational Citizenship Behaviour Among Employees Of Hotels In Malaysia

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Proceedings of the 4th International Conference on the Future of Asean 2023 (ICoFA 2023)

Author : Nursyamilah Annuar
Publisher : Springer Nature
ISBN 13 : 2384760769
Total Pages : 385 pages
Book Rating : 4.3/5 (847 download)

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Book Synopsis Proceedings of the 4th International Conference on the Future of Asean 2023 (ICoFA 2023) by : Nursyamilah Annuar

Download or read book Proceedings of the 4th International Conference on the Future of Asean 2023 (ICoFA 2023) written by Nursyamilah Annuar and published by Springer Nature. This book was released on 2023-07-26 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is an open access book. ASEAN countries are diverse, with GDP per capita ranging from about USD1,297 in Myanmar, a lower-middle income country, to USD64,041 in Singapore, a high-income advanced economy (World Economic Outlook Database, IMF, April 2019). ASEAN marked its 50th anniversary in 2017 with relatively successful and prosperous development in five decades, with establishment of the ASEAN Economic Community in 2015 as one the key milestones as well as the achievements of Millennium Development Goals 2015. Building on the past successes via Millennium Development Goals 2015, especially in areas such as poverty eradication, better health outcomes and quality education, ASEAN countries are poised to make a more inclusive progress towards the newly adopted development agenda of Sustainable Development Goals 2030 (SDG 2030), which cover a wider set of interlinked development objectives under its 17 goals. The economic dynamism of the ASEAN region on the back of its strong income growth, continuous structural transformation and infrastructure improvements is expected to support sustainable development in the region. From the IMF Report (September 2018), most ASEAN countries, with their continued income growth and strong policy efforts, are on track to eradicate absolute poverty by 2030, while some of these countries are already doing well in terms of gender equality. Similarly, improvement in universal primary education completion is one of the key progress areas made by the majority of ASEAN countries. Despite these achievements, challenges persist, hence, we need to ensure a more inclusive and environmentally sustainable development in the region. Income inequality remains relatively high in several countries, and the shift towards manufacturing has strained environmental sustainability in the region. Furthermore, the other remaining development challenges call for a more comprehensive and integrated approach via the intra-ASEAN initiatives.

Current Issues in Hospitality and Tourism

Author : A. Zainal
Publisher : CRC Press
ISBN 13 : 0203075366
Total Pages : 666 pages
Book Rating : 4.2/5 (3 download)

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Book Synopsis Current Issues in Hospitality and Tourism by : A. Zainal

Download or read book Current Issues in Hospitality and Tourism written by A. Zainal and published by CRC Press. This book was released on 2012-08-22 with total page 666 pages. Available in PDF, EPUB and Kindle. Book excerpt: Globally the hospitality and tourism industry is evolving and undergoing radical changes. The past practices are now advancing through the rapid development of knowledge and skills acquired to adapt and create innovations in various ways. Hence, it is imperative that we have an understanding of the present issues so that we are able to remedy probl

Hospitality and Tourism 2015

Author : Salamiah A. Jamal
Publisher : CRC Press
ISBN 13 : 1315640481
Total Pages : 392 pages
Book Rating : 4.3/5 (156 download)

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Book Synopsis Hospitality and Tourism 2015 by : Salamiah A. Jamal

Download or read book Hospitality and Tourism 2015 written by Salamiah A. Jamal and published by CRC Press. This book was released on 2015-10-29 with total page 392 pages. Available in PDF, EPUB and Kindle. Book excerpt: Innovation and Best Practices in Hospitality and Tourism Research contains 71 accepted papers from the Hospitality and Tourism Conference (HTC 2015, Melaka, Malaysia, 2-3 November, 2015). The book presents theup-and-coming paradigms and innovative practices within the hospitality and tourism industries, and covers the following topics:Mana

ECMLG 2022 18th European Conference on Management, Leadership and Governance

Author : Florinda Matos
Publisher : Academic Conferences and publishing limited
ISBN 13 : 1914587588
Total Pages : 596 pages
Book Rating : 4.9/5 (145 download)

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Book Synopsis ECMLG 2022 18th European Conference on Management, Leadership and Governance by : Florinda Matos

Download or read book ECMLG 2022 18th European Conference on Management, Leadership and Governance written by Florinda Matos and published by Academic Conferences and publishing limited. This book was released on 2022-11-10 with total page 596 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Organizational Behavior Challenges in the Tourism Industry

Author : Aydin, ?ule
Publisher : IGI Global
ISBN 13 : 1799814904
Total Pages : 524 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Organizational Behavior Challenges in the Tourism Industry by : Aydin, ?ule

Download or read book Organizational Behavior Challenges in the Tourism Industry written by Aydin, ?ule and published by IGI Global. This book was released on 2019-12-27 with total page 524 pages. Available in PDF, EPUB and Kindle. Book excerpt: Improving positive and reducing negative organizational behaviors in businesses are important in terms of organizational success as this will lead to an increase in employee organizational commitment and job satisfaction. Considering that the tourism industry has such a dynamic structure, it is obvious that behavioral issues in the industry need to be scrutinized. Organizational Behavior Challenges in the Tourism Industry is a collection of innovative research that aims to explore relevant theoretical frameworks in terms of organizational behavior issues and provides the opportunity for tourism organizations to understand their employees’ behavior. While highlighting topics including emotional labor, deviant behavior, and organizational cynicism, this book is ideally designed for hotel managers, tour directors, restaurateurs, travel agents, business managers, professionals, researchers, academicians, and students.

Successful Teacher: Personality and Other Correlates

Author : Elena Mirela Samfira
Publisher : Frontiers Media SA
ISBN 13 : 2832537669
Total Pages : 191 pages
Book Rating : 4.8/5 (325 download)

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Book Synopsis Successful Teacher: Personality and Other Correlates by : Elena Mirela Samfira

Download or read book Successful Teacher: Personality and Other Correlates written by Elena Mirela Samfira and published by Frontiers Media SA. This book was released on 2023-11-08 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt: The question of what makes a good teacher has been asked by practitioners, policymakers, and researchers. Teachers are important drivers of student success in the immediate term, such as academic success. Nowadays, the education process is influenced by various factors which can all have a strong effect on the quality of teaching and learning. Having the intention to create high-quality teaching and learning, it is very important to clearly determine what those factors are, and what kind of effect they have on the education process. Different teacher characteristics and competencies have been distinguished in the literature as being relevant predictors of their instructional quality. Even though educational psychology has emphasized the significance of the personality role in the education process, the empirical evidence on the relationship between teacher characteristics and instructional quality is not yet conclusive. Certainly, there is much more to find out.

Psychological Capital and Beyond

Author : Fred Luthans
Publisher : Oxford University Press, USA
ISBN 13 : 0199316473
Total Pages : 337 pages
Book Rating : 4.1/5 (993 download)

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Book Synopsis Psychological Capital and Beyond by : Fred Luthans

Download or read book Psychological Capital and Beyond written by Fred Luthans and published by Oxford University Press, USA. This book was released on 2015 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: Although there are as many answers to the question of how organizations can gain competitive advantage in today's global economy as there are books and experts, one lesson seems very clear: traditional answers and resources are no longer sufficient. This seminal book offers not only an answer regarding how to gain competitive advantage through people, but also a brand new, untapped human resource--psychological capital, or simply PsyCap. Generated from both the positive-psychology movement and the authors' pioneering work on positive organizational behavior, PsyCap is a rigorous concept: to be included in PsyCap, a given positive construct must be based on theory, research, and valid measurement, must be open to development, and must have measurable performance impact. The positive constructs that have been determined to best meet these PsyCap criteria--efficacy (confidence), hope, optimism, and resiliency--are covered in separate chapters in Psychological Capital and Beyond. Following an exploration of other potential positive constructs such as creativity, wisdom, well-being, flow, humor, gratitude, forgiveness, emotional intelligence, spirituality, authenticity, and courage, the authors summarize the research demonstrating the performance impact of PsyCap. They go on to provide the PsyCap Questionnaire (PCQ) as a measurement tool, and the PsyCap Intervention (PCI) as a development aid. Psychological Capital and Beyond provides theory, research, measurements, and methods of application for psychological capital, a resource that can be developed and sustained for competitive advantage. Each copy includes a complimentary PsyCap online self-assessment.

Stress in Health and Disease

Author : Bengt B. Arnetz
Publisher : John Wiley & Sons
ISBN 13 : 3527609067
Total Pages : 434 pages
Book Rating : 4.5/5 (276 download)

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Book Synopsis Stress in Health and Disease by : Bengt B. Arnetz

Download or read book Stress in Health and Disease written by Bengt B. Arnetz and published by John Wiley & Sons. This book was released on 2006-12-13 with total page 434 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is the first to address the most urgent issues, combining a solid basic research approach with applied individual and stress issues, including interventions. Throughout, the focus is on our latest knowledge about various causes of stress and its neuro-cognitive and biological implications. World-renowned authors from Europe as well as the US describe how stress affects the brain of young people as well as adults. They cover the topic from all perspectives, showing how stress affects life in general, from the societal and organizational level to the individual, organ and molecular level. While the book clearly points out stress as a risk factor to health, it also offers a number of evidence-based methods to cope with stress and even ride the positive energy of stress - both as an individual, as well as what managers can do to create a healthy and productive workplace. Written in a reader-friendly and appealing style, the book provides real-life examples from various laboratories, as well as such events as the Volvo Ocean Race, the largest around-the-globe sailing competition. Essential reading for clinicians and biologists, as well as for a wide range of students, including medicine and public health, but also managers and HR staff. With a Foreword by Nobel Laureate Professor Arvid Carlsson (Medicine 2000).

Tourism Employment

Author : Michael Riley
Publisher : Channel View Publications
ISBN 13 : 1873150318
Total Pages : 209 pages
Book Rating : 4.8/5 (731 download)

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Book Synopsis Tourism Employment by : Michael Riley

Download or read book Tourism Employment written by Michael Riley and published by Channel View Publications. This book was released on 2002-02-12 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is an attempt to understand tourism employment in a holistic way. Using ideas from labour economics, work psychology and industrial sociology the authors look at tourism employment in both its workplace context and its wider economic and social environment and attempt to tell a coherent story. Both behavioural and economic perspectives are used to address questions that are salient to manpower planning, education planning and tourism management. By examining the diversity and commonality within occupations against the background of a dynamic labour market the text develops themes that contribute to our understanding of the behaviour of workers and managers in the industry.

Job Satisfaction in Higher Education

Author : Titus Oshagbemi
Publisher : Trafford Publishing
ISBN 13 : 1466989548
Total Pages : 237 pages
Book Rating : 4.4/5 (669 download)

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Book Synopsis Job Satisfaction in Higher Education by : Titus Oshagbemi

Download or read book Job Satisfaction in Higher Education written by Titus Oshagbemi and published by Trafford Publishing. This book was released on 2013 with total page 237 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is about the job satisfaction or dissatisfaction of workers generally, and those in higher education in particular. The aim of the book is to explain how to determine the average level of workers' job satisfaction as a basis for decision and policy making in organisations including the relevant government departments.

Job Satisfaction

Author : Paul E. Spector
Publisher : Routledge
ISBN 13 : 1000539342
Total Pages : 142 pages
Book Rating : 4.0/5 (5 download)

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Book Synopsis Job Satisfaction by : Paul E. Spector

Download or read book Job Satisfaction written by Paul E. Spector and published by Routledge. This book was released on 2022-02-27 with total page 142 pages. Available in PDF, EPUB and Kindle. Book excerpt: Distilling the vast literature on this most frequently studied variable in organizational behavior, Paul E. Spector provides students and professionals with a pithy overview of the research and application of job satisfaction. In addition to discussing the nature of and techniques for assessing job satisfaction, this text summarizes the findings regarding how people feel toward work, including cultural and gender differences in job satisfaction, personal and organizational antecedents, potential consequences, and interventions to improve job satisfaction. Students, researchers, and practitioners will particularly appreciate the extensive list of references and the Job Satisfaction Survey included in the Appendix. This book includes the latest research and new topics including the business case for job satisfaction, customer service, disabled workers, leadership, mental health, organizational climate, virtual work, and work-family issues. Further, paulspector.com features an ongoing series of blog articles, links to assessments mentioned in the book, and other resources on job satisfaction to coincide with this text. This book is ideal for professionals, researchers, and undergraduate and graduate students in industrial and organizational psychology and organizational behavior, as well as in specialized courses on job attitudes or job satisfaction. .

Work Motivation

Author : Craig C. Pinder
Publisher : Addison-Wesley Longman
ISBN 13 :
Total Pages : 390 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Work Motivation by : Craig C. Pinder

Download or read book Work Motivation written by Craig C. Pinder and published by Addison-Wesley Longman. This book was released on 1984 with total page 390 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Service Quality

Author : Benjamin Schneider
Publisher : SAGE
ISBN 13 : 9780761921479
Total Pages : 204 pages
Book Rating : 4.9/5 (214 download)

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Book Synopsis Service Quality by : Benjamin Schneider

Download or read book Service Quality written by Benjamin Schneider and published by SAGE. This book was released on 2004 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: The last three decades have seen a dramatic increase in the attention businesses devote to their quality of service. Scholars and researchers in a number of disciplines, including marketing, human resources I/O psychology, sociology, and consumer behavior, have all made substantial contributions to understanding what service is, how service and service delivery quality are experienced by customers, and the role of employees and their organizations in service delivery. Service Quality: Research Perspectives presents a comprehensive overview and analysis of the field and its research, including its growth, emerging trends, and debates

Corporate Social Responsibility: Concepts, Methodologies, Tools, and Applications

Author : Management Association, Information Resources
Publisher : IGI Global
ISBN 13 : 1522561935
Total Pages : 1689 pages
Book Rating : 4.5/5 (225 download)

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Book Synopsis Corporate Social Responsibility: Concepts, Methodologies, Tools, and Applications by : Management Association, Information Resources

Download or read book Corporate Social Responsibility: Concepts, Methodologies, Tools, and Applications written by Management Association, Information Resources and published by IGI Global. This book was released on 2018-07-06 with total page 1689 pages. Available in PDF, EPUB and Kindle. Book excerpt: The decisions a corporation makes affect more than just its stakeholders and can have wide social, environmental, and economic consequences. This facilitates a business environment built around the practical regulations and transparency necessary to ensure ethical and responsible business practice. Corporate Social Responsibility: Concepts, Methodologies, Tools, and Applications is a vital reference source on the ways in which corporate entities can implement responsible strategies and create synergistic value for both businesses and society. Highlighting a range of topics such as company culture, organizational diversity, and human resource management, this multi-volume book is ideally designed for business executives, managers, business professionals, human resources managers, academicians, and researchers interested in the latest advances in organizational development.

Employee Retention and Turnover

Author : Peter W. Hom
Publisher : Routledge
ISBN 13 : 1351382225
Total Pages : 319 pages
Book Rating : 4.3/5 (513 download)

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Book Synopsis Employee Retention and Turnover by : Peter W. Hom

Download or read book Employee Retention and Turnover written by Peter W. Hom and published by Routledge. This book was released on 2019-08-28 with total page 319 pages. Available in PDF, EPUB and Kindle. Book excerpt: This exploration of what employee turnover is, why it happens, and what it means for companies and employees draws together contemporary and classic theories and research to present a well-rounded perspective on employee retention and turnover. The book uses models such as job embeddedness theory, proximal withdrawal states, and context-emergent turnover theory, as well as highlights cultural differences affecting global differences in turnover. Employee Retention and Turnover contextualises the issue of turnover, its causes and its consequences, before discussing underrepresented antecedents of turnover, key aspects of retention and methods for regulating turnover, and future research directions. Ideal for both academics and advanced students of industrial/organizational psychology, Employee Retention and Turnover is essential for understanding the past, present, and future of turnover and related research.

Managing the Millennials

Author : Chip Espinoza
Publisher : John Wiley & Sons
ISBN 13 : 1119261694
Total Pages : 240 pages
Book Rating : 4.1/5 (192 download)

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Book Synopsis Managing the Millennials by : Chip Espinoza

Download or read book Managing the Millennials written by Chip Espinoza and published by John Wiley & Sons. This book was released on 2016-04-13 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Builders, Baby Boomers, Generation X, and Millennials—all make up workforces in every type of industry all over the world. The generational gaps are numerous and distinctly different between each age group, and Millennials have gotten a reputation for being particularly unique and often challenging. In this updated and expanded Second Edition of the popular guidebook Managing the Millennials, you'll see how Millennial traits are the same around the globe. In fact, Millennials are more alike than any other generation before them due in large part to rapid advances in technology that let us share more experiences together. These same rapid advances are also redefining the fundamental ways businesses operate, and this revised edition includes the international perspective today's valuable leadership needs to attract and retain these high-performing workers with very different values and expectations. With fresh research and new real-world examples, the powerhouse authorial team reexamines the differences between how different generations work today in businesses around the world, with insightful exploration into what makes the Millennial generation so different from the ones that came before. The authors reveal nine specific points of tension commonly arising from clashing value systems among generations and prescribe nine proven solutions to resolve conflict and build communication, nurture collaborative teams, and create long-lasting relationships among colleagues of every age. A wealth of informative tables and convenient end-of-chapter summaries make this an invaluable everyday reference to support you: Making the most informed decisions with up-to-date, research-based guidance on getting the most from twenty-something employees Executing solutions to the most common obstacles to younger workers engaging and learning from the people who manage them Enhancing your skills as a job coach with practical tips and hands-on tools for coaching Millennials, including concrete action steps for overcoming roadblocks Complete with case studies of real managers and employees interacting in every area of business, enlightening analysis of performance and behavioral patterns across generations, and easy-to-use techniques you can use right away to improve your organization, Managing the Millennials, Second Edition gives you everything you need to inspire your entire workforce to new levels of productivity.

International Human Resource Management

Author : Mustafa Ozbilgin
Publisher : Bloomsbury Publishing
ISBN 13 : 0230216420
Total Pages : 208 pages
Book Rating : 4.2/5 (32 download)

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Book Synopsis International Human Resource Management by : Mustafa Ozbilgin

Download or read book International Human Resource Management written by Mustafa Ozbilgin and published by Bloomsbury Publishing. This book was released on 2020-07-17 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: International Human Resource Management is a core text for undergraduate, specialist Master's and MBA students taking a module in international or comparative human resource management. It provides and introduction to both the theory and practice of managing HR in an international context. It discusses the development of mainstream HRM and analyses the significance of the international contexts, processes and issues pertaining to the effective employment of people in different geographical locations. The book is underpinned by a clear analytical framework of key aspects of international HRM and contains some contributed chapters from experts in the field.