A report by the Health Service Ombudsman and the Local Government Ombudsman about the care and support provided to a person with Down's syndrome

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Publisher : The Stationery Office
ISBN 13 : 9780102975215
Total Pages : 82 pages
Book Rating : 4.9/5 (752 download)

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Book Synopsis A report by the Health Service Ombudsman and the Local Government Ombudsman about the care and support provided to a person with Down's syndrome by : Great Britain: Parliamentary and Health Service Ombudsman

Download or read book A report by the Health Service Ombudsman and the Local Government Ombudsman about the care and support provided to a person with Down's syndrome written by Great Britain: Parliamentary and Health Service Ombudsman and published by The Stationery Office. This book was released on 2011-11-23 with total page 82 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report tells the story of Mr J, who was an active, outgoing and sociable man. He had Down's syndrome. He lived independently in rented accommodation with his wife. Newcastle City Council, latterly through the Coquet Trust, provided day-to-day support to Mr J and his wife to help maintain their independence. In 2005, owing to concerns about a significant deterioration in his skills and health, Mr J was admitted to hospital for a five to six week assessment. Mr J remained in hospital for seven months, some five of those after he had been declared ready for discharge. Mr J was discharged into inappropriate locked accommodation, which he only left following his death 10 months later. Mr J was 53. Mr J's brother, Mr K, complained about the care provided to Mr J. This joint investigation with the Local Government Ombudsman found significant failings on the part of both Northumberland, Tyne and Wear NHS Foundation Trust and the Council. They are to compensate, and apologise to, the family. The NHS Trust and the Council will also prepare, share and update progress on an action plan showing what they have done (or will do) to prevent recurrence of their failings.

Real People, Real Problems

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Publisher : National Academies
ISBN 13 :
Total Pages : 314 pages
Book Rating : 4.1/5 (383 download)

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Book Synopsis Real People, Real Problems by : Jo Harris-Wehling

Download or read book Real People, Real Problems written by Jo Harris-Wehling and published by National Academies. This book was released on 1995 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The work of the Local Government Ombudsman

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Publisher : The Stationery Office
ISBN 13 : 9780215046819
Total Pages : 96 pages
Book Rating : 4.0/5 (468 download)

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Book Synopsis The work of the Local Government Ombudsman by : Great Britain: Parliament: House of Commons: Communities and Local Government Committee

Download or read book The work of the Local Government Ombudsman written by Great Britain: Parliament: House of Commons: Communities and Local Government Committee and published by The Stationery Office. This book was released on 2012-07-17 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Communities and Local Government Committee calls on the Local Government Ombudsman (LGO) to raise its game significantly. To deliver its role as independent arbitrator in disputes about unfair treatment or service failure by local authorities, the Local Government Ombudsman must tackle operational inefficiencies rapidly and conduct its own activities with credible effectiveness. The LGO must implement the changes identified by the recent Strategic Business Review. The LGO management's rationale for not publishing the 2011 Strategic Business Review in full was unconvincing and suggests there may be insufficient appetite for change within the LGO. The LGO must explain which findings from the Strategic Business Review will be implemented in full and in part, and provide a timetable for this. It also needs to set out the arrangements and timetable for appointing the new Chief Operating Officer (and their responsibilities). In future the LGO must be completely clear with all parties about the criteria it applies in order to determine whether cases are assigned to be resolved through a mediated process to achieve redress, or are allocated for full investigation and formal determination. Likewise the LGO must be transparent about the procedures that apply when any case is moved from one process to another - such as when mediation fails. The Government must explain how it will monitor the implementation of reorganisation at the LGO. An annual, independent staff survey should be reinstated at the LGO with results published.

Law for Social Workers

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Publisher : Oxford University Press, USA
ISBN 13 : 0199696403
Total Pages : 614 pages
Book Rating : 4.1/5 (996 download)

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Book Synopsis Law for Social Workers by : Hugh Brayne

Download or read book Law for Social Workers written by Hugh Brayne and published by Oxford University Press, USA. This book was released on 2012-12-13 with total page 614 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new edition gives a clear and up-to-date picture of how the Children Act 1989 is working. All chapters have been updated with the latest case law, legislation and guidance.

How We Treat the Sick

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Publisher : Jessica Kingsley Publishers
ISBN 13 : 0857003550
Total Pages : 386 pages
Book Rating : 4.8/5 (57 download)

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Book Synopsis How We Treat the Sick by : Michael Mandelstam

Download or read book How We Treat the Sick written by Michael Mandelstam and published by Jessica Kingsley Publishers. This book was released on 2011-08-15 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: No official statistics are kept for the number of hospital patients, in particular older people, who are subjected to neglect and abuse. That is, left malnourished and dehydrated, in pain, allowed to develop agonising and fatal pressure sores, not taken to the toilet, left to lie in their own bodily waste, cared for in a filthy environment and at risk of infection, ignored, allowed to fall over repeatedly, not spoken to, left naked or dressed in other patients' clothes - and discharged from hospital prematurely. This book bears witness to all these practices and more. Setting out a wealth of evidence not previously brought together, Michael Mandelstam shows beyond question that neglectful care is a systemic blight, rather than mere local blemish, within our health services. He analyses the causes and factors involved, reveals the widespread denial and lack of accountability on the part of those responsible - and spells out the political, moral, professional and legal implications of this failure to care for the most vulnerable of patients with humanity and compassion. Most important, Mandelstam points to the main obstacles to a solution - and to how they can be removed and change be accomplished. This book should be read by anyone concerned with the state of our health services, including National Health Service users, government policy makers and planners, public health practitioners and academics and researchers.

Practical Social Work Law

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Publisher : Routledge
ISBN 13 : 1317864689
Total Pages : 577 pages
Book Rating : 4.3/5 (178 download)

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Book Synopsis Practical Social Work Law by : Siobhan E. Laird

Download or read book Practical Social Work Law written by Siobhan E. Laird and published by Routledge. This book was released on 2014-05-01 with total page 577 pages. Available in PDF, EPUB and Kindle. Book excerpt: Practical Social Work Law: analysing court cases and inquiries presents legal issues associated with social work in an accessible format. It approaches the law in a way that is less daunting and more engaging by examining actual court cases and public inquiries, and explores the stories of real people and the legal and ethical dilemmas practitioners will face. The text adopts a problem-centred approach to learning by introducing the reader to key aspects of the law through a series of real-life situations; it addresses basic principles regarding the operation of the law and explores the lessons for good practice. Each chapter addresses a specific area of social work law including family breakdown, safeguarding children, youth justice, adults with disabilities, mental health and mental capacity. Landmark cases, cases drawn from the lower courts, tribunals, and ombudsman’s decisions are included throughout presenting an accessible account of the application of the law. Practical Social Work Law is an essential text for undergraduate, postgraduate and recently qualified social workers who are wrestling with the complexity of the law and the professional dilemmas it poses for their practice. "This book is unusual for a law book in that it is not only a reference book but also a very readable volume...[It] is set out clearly and provides a sound basis for student social workers new to the law and a refresher for qualified practitioners." Catherine Poulter. RSW. Integrated Community Services. Carmarthenshire County Council

Country Reports on Human Rights Practices

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Author :
Publisher :
ISBN 13 :
Total Pages : 1250 pages
Book Rating : 4.A/5 ( download)

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Book Synopsis Country Reports on Human Rights Practices by :

Download or read book Country Reports on Human Rights Practices written by and published by . This book was released on 2009 with total page 1250 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Country Reports on Human Rights Practices for 2009

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Author :
Publisher : Government Printing Office
ISBN 13 :
Total Pages : 1244 pages
Book Rating : 4./5 ( download)

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Book Synopsis Country Reports on Human Rights Practices for 2009 by :

Download or read book Country Reports on Human Rights Practices for 2009 written by and published by Government Printing Office. This book was released on with total page 1244 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Care and Compassion?

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Publisher : The Stationery Office
ISBN 13 : 9780102971026
Total Pages : 44 pages
Book Rating : 4.9/5 (71 download)

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Book Synopsis Care and Compassion? by : Great Britain. Parliamentary and Health Service Ombudsman

Download or read book Care and Compassion? written by Great Britain. Parliamentary and Health Service Ombudsman and published by The Stationery Office. This book was released on 2011 with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this report, "Care and compassion?" the Health Service Ombudsman says the NHS is failing to treat older people with care, compassion, dignity and respect. The report is based on the findings of ten independent investigations into complaints about NHS care for people over the age of 65 across England. It serves to illuminate the gulf between the principles and values of the NHS Constitution and the felt reality of being an older person in the care of the NHS in England. The Ombudsman's findings show how ten older patients suffered unnecessary pain, indignity and distress while in the care of the NHS. Her investigations highlight common failures in pain control, discharge arrangements, communication with patients and their relatives and ensuring adequate nutrition. These are not isolated cases. Of the nearly 9,000 properly made complaints to the Ombudsman about the NHS last year, 18 per cent were about the care of older people. The Ombudsman accepted twice as many cases for investigation about older people as for all other age groups put together. The findings reveal an attitude - both personal and institutional - which fails to recognise the humanity and individuality of the people concerned and to respond to them with sensitivity, compassion and professionalism. These accounts present a picture of NHS provision that is failing to meet even the most basic standards of care. The NHS must close the gap between the promise of care and compassion outlined in its Constitution and the injustice that many older people experience.

Local Government Ombudsman - Parliamentary and Health Service Ombudsman: Care and Treatment in a Care Home: A Report by the Health Service Obbudsman and the Local Government Ombudsman on a Joint Investigation

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Author :
Publisher : The Stationery Office
ISBN 13 : 9780102987089
Total Pages : 58 pages
Book Rating : 4.9/5 (87 download)

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Book Synopsis Local Government Ombudsman - Parliamentary and Health Service Ombudsman: Care and Treatment in a Care Home: A Report by the Health Service Obbudsman and the Local Government Ombudsman on a Joint Investigation by : Great Britain. Parliamentary and Health Service Ombudsman

Download or read book Local Government Ombudsman - Parliamentary and Health Service Ombudsman: Care and Treatment in a Care Home: A Report by the Health Service Obbudsman and the Local Government Ombudsman on a Joint Investigation written by Great Britain. Parliamentary and Health Service Ombudsman and published by The Stationery Office. This book was released on 2013-10-30 with total page 58 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report relates to a stroke patient who died of a pulmonary embolism. The patient's niece complained that poor care and lack of nutrition led to the patient's early death. The Ombudsmen decided that the Council and PCT in question did not act in line with recognised quality standards or established good practice and that the care the patient received amounted to service failure. However, they did not find that the poor nutrition and hydration could be linked to the patient's death

Six Lives

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Publisher : Stationery Office/Tso
ISBN 13 : 9780102958577
Total Pages : 652 pages
Book Rating : 4.9/5 (585 download)

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Book Synopsis Six Lives by : Great Britain. Parliamentary and Health Service Ombudsman

Download or read book Six Lives written by Great Britain. Parliamentary and Health Service Ombudsman and published by Stationery Office/Tso. This book was released on 2009-03-24 with total page 652 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Health Service Ombudsman and the Local Government Ombudsman investigated complaints made by Mencap on behalf of the families of Mark Cannon, Warren Cox, Edward Hughes, Emma Kemp, Martin Ryan and Tom Wakefield, who died whilst in NHS or local authority care between 2003 and 2005. The report reveals significant and distressing failures in service across health and social care. One person died as a consequence of public service failure. It is likely the death of another individual could have been avoided, had the care and treatment provided not fallen so far below the relevant standards. People with learning disabilities experienced prolonged suffering and poor care, and some of these failures were for disability related reasons. Some public bodies failed to live up to human rights principles, especially those of dignity and equality. Many organisations responded inadequately to the complaints made against them which left family members feeling drained and demoralised. The Ombudsmen recommend that NHS bodies and councils urgently confront whether they have the correct systems and culture in place to protect individuals with learning disabilities from discrimination, in line with existing laws and guidance. The Care Quality Commission, Monitor and the Equality and Human Rights Commission, should satisfy themselves that the approach taken in their regulatory frameworks and performance monitoring regimes provide effective assurance that health and social care organisations are meeting their statutory and regulatory requirements in this area. The Department of Health should promote and support implementation of the recommendations and publish a progress report within 18 months.

Board and Care

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Publisher :
ISBN 13 :
Total Pages : 242 pages
Book Rating : 4.0/5 ( download)

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Book Synopsis Board and Care by : United States. Congress. Senate. Special Committee on Aging

Download or read book Board and Care written by United States. Congress. Senate. Special Committee on Aging and published by . This book was released on 1989 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Foundations of Adult Nursing

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Publisher : SAGE Publications Limited
ISBN 13 : 1529615305
Total Pages : 415 pages
Book Rating : 4.5/5 (296 download)

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Book Synopsis Foundations of Adult Nursing by : Dianne Burns

Download or read book Foundations of Adult Nursing written by Dianne Burns and published by SAGE Publications Limited. This book was released on 2023-11-29 with total page 415 pages. Available in PDF, EPUB and Kindle. Book excerpt: Covering the issues, themes and principles that explain what it means to be a nurse today, this book provides the theory you need to know and applies it to the diverse patient groups and settings that you will encounter on your placements. Key features of the book are: · Introduces the core aspects of adult nursing · An evidence-based approach with discussion of literature, policy and research and suggested further reading for every chapter · Over 30 case scenarios to help you understand the realities of practice across a range of settings including primary care and the community · Activity boxes which challenge assumptions and encourage reflection The book has been closely developed in line with the latest NMC Standards and Essential Skills Clusters and supports you across your entire degree programme as you develop into nurses of the future ready to deliver and lead care.

Government Code

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Publisher :
ISBN 13 :
Total Pages : 556 pages
Book Rating : 4.3/5 (511 download)

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Book Synopsis Government Code by : Texas

Download or read book Government Code written by Texas and published by . This book was released on 2000 with total page 556 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Parliamentary Debates (Hansard).

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Publisher :
ISBN 13 :
Total Pages : 1116 pages
Book Rating : 4.:/5 (31 download)

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Book Synopsis Parliamentary Debates (Hansard). by : Great Britain. Parliament. House of Commons

Download or read book Parliamentary Debates (Hansard). written by Great Britain. Parliament. House of Commons and published by . This book was released on 2003 with total page 1116 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Catalog of Federal Domestic Assistance

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Publisher :
ISBN 13 :
Total Pages : 1390 pages
Book Rating : 4.:/5 (9 download)

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Book Synopsis Catalog of Federal Domestic Assistance by :

Download or read book Catalog of Federal Domestic Assistance written by and published by . This book was released on 2010 with total page 1390 pages. Available in PDF, EPUB and Kindle. Book excerpt: Identifies and describes specific government assistance opportunities such as loans, grants, counseling, and procurement contracts available under many agencies and programs.

Health Care in the Information Society

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Publisher : Open Book Publishers
ISBN 13 : 1805111914
Total Pages : 341 pages
Book Rating : 4.8/5 (51 download)

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Book Synopsis Health Care in the Information Society by : David Ingram

Download or read book Health Care in the Information Society written by David Ingram and published by Open Book Publishers. This book was released on 2023-11-17 with total page 341 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this fascinating book David Ingram traces the history of information technology and health informatics from its pioneers in the middle of the twentieth century to its latest developments. The book is distinctive in its broad scope and coverage and as the eyewitness account of an author who became the first UK professor appointed with the mission to bridge information technology with everyday medicine, health, and care. In this role, he has been a co-founder and leader of two rapidly growing initiatives, openEHR and OpenEyes, which stem from international collaborations of universities, health services and industries. These open source and open platform technologies have struck a widely resonant chord worldwide through their focus on community interest endeavours and open access to their methods and outputs. Set against the history of extremely costly, burdensome, and serially unsuccessful top-down attempts of governments to tackle the domain, the book argues for a greater focus on shared endeavours of this kind, contributing towards a standardized care information utility that incorporates methods and resources evolved, shared, and sustained in the public domain. As information technologies are now at the very core of health care, shaping the relationship between medical services and communities, professions, organisations and industries this book is important reading for politicians, health care academics, administrators and providers, and to anybody interested in the future of health services in the digital age.