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Author : Robert Mills
Publisher :
ISBN 13 : 9780956174031
Total Pages : 217 pages
Book Rating : 4.1/5 (74 download)
Download or read book A Practical Guide to Designing the Invisible written by Robert Mills and published by . This book was released on 2011 with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Lara Penin
Publisher : Bloomsbury Publishing
ISBN 13 : 1350031917
Total Pages : 616 pages
Book Rating : 4.3/5 (5 download)
Download or read book An Introduction to Service Design written by Lara Penin and published by Bloomsbury Publishing. This book was released on 2018-05-17 with total page 616 pages. Available in PDF, EPUB and Kindle. Book excerpt: A comprehensive introduction to designing services according to the needs of the customer or participants, this book addresses a new and emerging field of design and the disciplines that feed and result from it. Despite its intrinsic multidisciplinarity, service design is a new specialization of design in its own right. Responding to the challenges of and providing holisitic, creative and innovative solutions to increasingly complex contemporary societies, service design now represents an integrative and advanced culture of design. All over the world new design studios are defining their practice as service design while long established design and innovation consultancies are increasingly embracing service design as a key capacity within their offering. Divided into two parts to allow for specific reader requirements, Service Design starts by focusing on main service design concepts and critical aspects. Part II offers a methodological overview and practical tools for the service design learner, and highlights fundamental capacities the service design student must master. Combined with a number of interviews and case studies from leading service designers, this is a comprehensive, informative exploration of this exciting new area of design.
Author : Robert Mills
Publisher :
ISBN 13 : 9781907828065
Total Pages : 215 pages
Book Rating : 4.8/5 (28 download)
Download or read book A Practical Guide to Designing the Invisible written by Robert Mills and published by . This book was released on 2012 with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt: It's not enough to design a website that looks nice. What's the story? Why is that header green? Why is that icon shaped like a fish? Designing for the web is not just about fancy layouts, the latest CSS3 or HTML5 or UX technique. Great web experiences tell a great story, and Designing the Invisible will give you the tools to help you do it. From how to apply colour to tell the right story, through to using the right words, this book details the basics of building great web experiences.
Author : Adriana Gorea
Publisher : Bloomsbury Publishing
ISBN 13 : 1350228524
Total Pages : 209 pages
Book Rating : 4.3/5 (52 download)
Download or read book The Book of Pockets written by Adriana Gorea and published by Bloomsbury Publishing. This book was released on 2020-12-01 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether fashionable or functional-or both-pockets are an important design detail that can enhance the aesthetic of your collection and improve the experience of the wearer. Whether it's for fashion design, construction, patternmaking or costume design, if you're looking to get the full picture on patch pockets, better command of the cargo, or more know-how on welts, this is your go-to resource. The Book of Pockets includes: - inspirational imagery, overlaid with fl at patterns or zoom-ins of the pocket detail - comprehensive information on all things pocket, beginning with their long history and going all the way from workwear to activewear and couture - practical advice through interviews with fashion designers, curators, and technology developers a Pocket Flat Sketch Library appendix for quick reference, and - step-by-step construction tutorials, illustrated with flats throughout, showing you how to create nested pockets with gussets, invisible zipper patch pockets, cascading pockets, and more. With consumers crying out for stylish, functional pockets, The Book of Pockets is the ultimate guide to help you successfully incorporate them into your designs.
Author : Marc Stickdorn
Publisher : "O'Reilly Media, Inc."
ISBN 13 : 1491927135
Total Pages : 1341 pages
Book Rating : 4.4/5 (919 download)
Download or read book This Is Service Design Doing written by Marc Stickdorn and published by "O'Reilly Media, Inc.". This book was released on 2018-01-02 with total page 1341 pages. Available in PDF, EPUB and Kindle. Book excerpt: How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization. Great customer experience needs a common language across disciplines to break down silos within an organization. This book provides a consistent model for accomplishing this and offers hands-on descriptions of every single step, tool, and method used. You'll be able to focus on your customers and iteratively improve their experience. Move from theory to practice and build sustainable business success.
Author : Ben Reason
Publisher : John Wiley & Sons
ISBN 13 : 1118988922
Total Pages : 214 pages
Book Rating : 4.1/5 (189 download)
Download or read book Service Design for Business written by Ben Reason and published by John Wiley & Sons. This book was released on 2015-12-14 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical approach to better customer experience through service design Service Design for Business helps you transform your customer's experience and keep them engaged through the art of intentional service design. Written by the experts at Livework, this practical guide offers a tangible, effective approach for better responding to customers' needs and demands, and provides concrete strategy that can be implemented immediately. You'll learn how taking a design approach to problem solving helps foster creativity, and how to apply it to the real issues that move businesses forward. Highly visual and organized for easy navigation, this quick read is a handbook for connecting market factors to the organizational challenge of customer experience by seeing your company through the customers' eyes. Livework pioneered the service design industry, and guides organizations including Sony, the British Government, Volkswagen Procter & Gamble, the BBC, and more toward a more carefully curated customer experience. In this book, the Livework experts show you how to put service design to work in your company to solve the ongoing challenge of winning with customers. Approach customer experience from a design perspective See your organization through the lens of the customer Make customer experience an organization-wide responsibility Analyze the market factors that dovetail with customer experience design The Internet and other digital technology has brought the world to your customers' fingertips. With unprecedented choice, consumers are demanding more than just a great product—the organizations coming out on top are designing and delivering experiences tailored to their customers' wants. Service Design for Business gives you the practical insight and service design perspective you need to shape the way your customers view your organization.
Author : Andy Polaine
Publisher : Rosenfeld Media
ISBN 13 : 1933820616
Total Pages : 218 pages
Book Rating : 4.9/5 (338 download)
Download or read book Service Design written by Andy Polaine and published by Rosenfeld Media. This book was released on 2013-03-13 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: Service Design is an eminently practical guide to designing services that work for people. It offers powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.
Author : Hillman Curtis
Publisher : New Riders Publishing
ISBN 13 : 9780735711655
Total Pages : 0 pages
Book Rating : 4.7/5 (116 download)
Download or read book MTIV written by Hillman Curtis and published by New Riders Publishing. This book was released on 2002 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Through trial and error, Hillman and his company honed a seven-step process for creating concepts, and developing and designing new media. Often overlooked or unknown by designers, the methods in this book are distilled from years of experience and enhanced by Hillman's years as a leader in the design field. Divided into three parts - "Process," "Inspiration," and "Practice"--The book offers a practical methodology for successful artistic and professional work and also offers technical advice for translating this to the web.
Author : Donald Reinertsen
Publisher : Simon and Schuster
ISBN 13 : 0684839911
Total Pages : 296 pages
Book Rating : 4.6/5 (848 download)
Download or read book Managing the Design Factory written by Donald Reinertsen and published by Simon and Schuster. This book was released on 1997-10 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the bestselling author of Developing Products in Half the Time, this book presents a comprehensive approach to managing design-in-process inventory.
Author : John Novello
Publisher : BookLocker.com, Inc.
ISBN 13 : 164719220X
Total Pages : 183 pages
Book Rating : 4.6/5 (471 download)
Download or read book The Invisible Architect: How to Design Your Perfect Life From Within written by John Novello and published by BookLocker.com, Inc.. This book was released on 2021-05-01 with total page 183 pages. Available in PDF, EPUB and Kindle. Book excerpt: What would it mean if your perfect life was awaiting your discovery? What if you knew the exact steps that would allow you to discover and achieve this perfect life? And what if you had an Invisible Architect-an all-powerful all-knowing best friend at your beckon call to help you discover, design, and achieve your perfect life? And what if your perfect life has already been achieved and is waiting for you to claim it? This is exactly what award-winning musician/author John Novello offers in the pages of his extraordinary new transformational book, the Invisible Architect. You'll learn that there is indeed a Perfect All-Knowing Power, an Invisible Architect, or to put it in more scientific terms, an Invisible Field of Intelligent Energy that permeates everything that exists, including you and me and all life, matter, energy, space, and time, and is available to us for information, advice, comfort, and assistance in designing our perfect Divine lives. The Invisible Architect is a rare look into the inner world of acclaimed jazz musician/composer/author John Novello by the author himself and based on his discovery of an inner power we all possess but rarely knowingly use. This book was written because of a Divine unsolicited conversation he had with the Invisible Architect one day. Here is the conversation... Invisible Architect: "John, you now need to spread the WORD!" John, confused: "What WORD?" Invisible Architect: "That everybody is one with the Invisible Architect and could be employing this miraculous energy to design their perfect lives from within!" John: "But there are already many books on this subject." Invisible Architect: "True, but not from your unique perspective as a jazz musician who has experienced these wonderful miracles!" End of conversation. And therein lies the genesis of this book. I cannot imagine operating without my mystical friend and advisor-the Invisible Architect. And it is now very clear to me that my duty is to spread the WORD to everyone so that they too can design their perfect lives from within, as long as they understand the spiritual mechanics involved-the relationship between the Universal Energy (the Invisible Architect) and its creations and the interactions thereof. But first you must become aware of the Architect, learn how to consciously commune with and employ the Architect, and finally trust the Architect to manifest your desires as only it knows how! The Invisible Architect is a captivating story of the aspirations and cognitions of the life of a now-famous jazz musician. Enlightening, inspirational, tragic, and miraculous, The Invisible Architect is a self-help program for designing your perfect life from within-the exact process of how our inner world creates our outer world. Spread the WORD...!
Author : Brian McDonald
Publisher :
ISBN 13 : 9780998534473
Total Pages : 170 pages
Book Rating : 4.5/5 (344 download)
Download or read book Invisible Ink written by Brian McDonald and published by . This book was released on 2017-01-12 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt: Invisible Ink is a helpful, accessible guide to the essential elements of the best storytelling by award-winning writer/director/producer Brian McDonald. Readers learn techniques for building a compelling story around a theme, engaging audiences with writing, creating appealing characters, and much more.
Author : Harry Beckwith
Publisher : Business Plus
ISBN 13 : 0759521522
Total Pages : 137 pages
Book Rating : 4.7/5 (595 download)
Download or read book Selling the Invisible written by Harry Beckwith and published by Business Plus. This book was released on 2000-10-15 with total page 137 pages. Available in PDF, EPUB and Kindle. Book excerpt: SELLING THE INVISIBLE is a succinct and often entertaining look at the unique characteristics of services and their prospects, and how any service, from a home-based consultancy to a multinational brokerage, can turn more prospects into clients and keep them. SELLING THE INVISIBLE covers service marketing from start to finish. Filled with wonderful insights and written in a roll-up-your-sleeves, jargon-free, accessible style, such as: Greatness May Get You Nowhere Focus Groups Don'ts The More You Say, the Less People Hear & Seeing the Forest Around the Falling Trees.
Author : Roman Mars
Publisher : Houghton Mifflin
ISBN 13 : 0358126606
Total Pages : 405 pages
Book Rating : 4.3/5 (581 download)
Download or read book The 99% Invisible City written by Roman Mars and published by Houghton Mifflin. This book was released on 2020 with total page 405 pages. Available in PDF, EPUB and Kindle. Book excerpt: A beautifully designed guidebook to the unnoticed yet essential elements of our cities, from the creators of the wildly popular 99% Invisible podcast
Author : Daniela Sangiorgi
Publisher : Bloomsbury Publishing
ISBN 13 : 1474250149
Total Pages : 288 pages
Book Rating : 4.4/5 (742 download)
Download or read book Designing for Service written by Daniela Sangiorgi and published by Bloomsbury Publishing. This book was released on 2017-02-23 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Service design is the activity of planning and organizing people, infrastructure, communication and material components of a service in order to improve its quality and the interaction between service provider and customers. It is now a growing field of both practice and academic research. Designing for Service brings together a wide range of international contributors to map the field of service design and identify key issues for practitioners and researchers such as identity, ethics and accountability. Designing for Service aims to problematize the field in order to inform a more critical debate within service design, thereby supporting its development beyond the pure methodological discussions that currently dominate the field. The contributors to this innovative volume consider the practice of service design, ethical challenges designers may encounter, and the new spaces opened up by the advent of modern digital technologies.
Author : Francis D. K. Ching
Publisher : John Wiley & Sons
ISBN 13 : 1118090713
Total Pages : 384 pages
Book Rating : 4.1/5 (18 download)
Download or read book Interior Design Illustrated written by Francis D. K. Ching and published by John Wiley & Sons. This book was released on 2012-02-20 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offers a concise and accessible presentation of important concepts for beginning designers, and experienced practitioners will appreciate its insightful and practical coverage of the relationship between building structures and interior spaces. A broad range of rich illustrations communicates visual information and ploughs fertile ground for creative ideas and inspiration.
Author : Louise Downe
Publisher : BIS Publishers
ISBN 13 : 9789063695439
Total Pages : 0 pages
Book Rating : 4.6/5 (954 download)
Download or read book Good Services written by Louise Downe and published by BIS Publishers. This book was released on 2020-03-03 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a "good" service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a "good" and "bad" service and describing the common elements within all services that mean they either work for users or don't. A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users.
Author : Marc Stickdorn
Publisher : Bis Publishers
ISBN 13 : 9789063692797
Total Pages : 376 pages
Book Rating : 4.6/5 (927 download)
Download or read book This is Service Design Thinking written by Marc Stickdorn and published by Bis Publishers. This book was released on 2012 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book, assembled to describe and illustrate the emerging field of service design, was brought together using exactly the same co-creative and user-centred approaches you can read and learn about inside. The boundaries between products and services are blurring and it is time for a different way of thinking: this is service design thinking. A set of 23 international authors and even more online contributors from the global service design community invested their knowledge, experience and passion together to create this book. It introduces service design thinking in manner accessible to beginners and students, it broadens the knowledge and can act as a resource for experienced design professionals.
