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Author : Kenneth R. Robinson
Publisher :
ISBN 13 :
Total Pages : 280 pages
Book Rating : 4.:/5 ( download)
Download or read book A Handbook of Training Management written by Kenneth R. Robinson and published by . This book was released on 1985 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Martyn Sloman
Publisher : Routledge
ISBN 13 : 1351962442
Total Pages : 312 pages
Book Rating : 4.3/5 (519 download)
Download or read book A Handbook for Training Strategy written by Martyn Sloman and published by Routledge. This book was released on 2017-07-05 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: When the first edition of Martyn Sloman’s Handbook appeared, it made an immediate impact on the HRD community. Its starting point was the idea that traditional approaches to training in the organization were no longer effective. The Handbook introduced a new model and set out the practical implications. The world of HRD has moved on, and Martyn Sloman has now drastically revised the text to reflect the increased complexity of organizational life and the many recent developments in the field. His aim remains the same: to help readers to develop a framework in which training can be effectively managed and delivered. In Part I of the text the author draws attention to the opportunities created for training by the current emphasis on competition through people. In Part II he poses the question: ’What should training managers be doing to ensure that training in their organization is as good as it can be?’ Here he stresses the need to keep training aligned with business objectives, and to encourage line managers to work alongside the human resource professionals. The third and final Part considers the trainer as a strategic facilitator and examines the skills required. Martyn Sloman writes as an experienced training manager and his book is concerned, above all, with implementation. Thus the text is supported by questionnaires, survey instruments and specimen documents. With its combination of thought-provoking argument and practical guidance, the Handbook will continue to serve all those with an interest in organizational training.
Author : Alex Maccaw
Publisher : Alex Maccaw
ISBN 13 : 9781737438700
Total Pages : 302 pages
Book Rating : 4.4/5 (387 download)
Download or read book The Manager's Handbook written by Alex Maccaw and published by Alex Maccaw. This book was released on 2021-08-16 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook is the practical guide to becoming a great manager. It covers all the major topics including hiring, coaching, feedback, one-on-ones, and decision making. It also covers some of softer, but equally important, topics like conflict resolution and mental health. Great management changes lives. In fact, it's one of the most single overlooked pieces of leverage in the world. Great managers are remembered like great teachers, inspirations who help others soar. That's why it's such a shame management training is so often overlooked. Successful individual-contributors are rewarded with a 'promotion' into management and then, more often than not, left to sink or swim. If you're a new manager, this book will shine a friendly light on the road ahead. And if you're an old dog, perhaps it'll teach you a trick or two. This handbook was written by Alex MacCaw and stress-tested at a company called Clearbit.
Author : Jean Barbazette
Publisher : John Wiley & Sons
ISBN 13 : 0470410426
Total Pages : 419 pages
Book Rating : 4.4/5 (74 download)
Download or read book Managing the Training Function For Bottom Line Results written by Jean Barbazette and published by John Wiley & Sons. This book was released on 2008-05-14 with total page 419 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents time saving strategies, tactics, and a host of job aids to get the best result from the corporate learning function. It will serve both as a must-have reference tool and as a practical survival guide for workplace learning professionals who face unique challenges in accomplishing their responsibilities. Several strategies and tactics are offered to organize the roles and responsibilities of the training function. There's authoritative advice, too, for managing the function including staff management, communicating expectations, setting the learning agenda, coaching subject matter experts, hiring consultants and vendors, managing content, working with learning portals, setting up and managing a learning resource center, marketing and building internal support for training, and integrating learning into the business.
Author : Jack J. Phillips
Publisher : Routledge
ISBN 13 : 1136010424
Total Pages : 440 pages
Book Rating : 4.1/5 (36 download)
Download or read book Handbook of Training Evaluation and Measurement Methods written by Jack J. Phillips and published by Routledge. This book was released on 2012-08-21 with total page 440 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new, third edition of Jack Phillips's classic Handbook of Training Evaluation and Measurement Methods shows the reader not only how to design, implement, and assess the effectiveness of HRD programs, but how to ultimately measure their return on investment (ROI). Each chapter has been revised and updated to include additional research, expanded coverage, and new examples of Dr. Phillips's case studies. Seven entirely new chapters have also been added, focusing largely on ROI.
Author : Calvin P. Otto
Publisher : Addison Wesley Publishing Company
ISBN 13 :
Total Pages : 424 pages
Book Rating : 4.X/5 ( download)
Download or read book The Management of Training written by Calvin P. Otto and published by Addison Wesley Publishing Company. This book was released on 1970 with total page 424 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Alison Green
Publisher : John Wiley & Sons
ISBN 13 : 1118137612
Total Pages : 244 pages
Book Rating : 4.1/5 (181 download)
Download or read book Managing to Change the World written by Alison Green and published by John Wiley & Sons. This book was released on 2012-04-03 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: Why getting results should be every nonprofit manager's first priority A nonprofit manager's fundamental job is to get results, sustained over time, rather than boost morale or promote staff development. This is a shift from the tenor of many management books, particularly in the nonprofit world. Managing to Change the World is designed to teach new and experienced nonprofit managers the fundamental skills of effective management, including: managing specific tasks and broader responsibilities; setting clear goals and holding people accountable to them; creating a results-oriented culture; hiring, developing, and retaining a staff of superstars. Offers nonprofit managers a clear guide to the most effective management skills Shows how to address performance problems, dismiss staffers who fall short, and the right way to exercising authority Gives guidance for managing time wisely and offers suggestions for staying in sync with your boss and managing up This important resource contains 41 resources and downloadable tools that can be implemented immediately.
Author : James D. Berkley
Publisher : Baker Books
ISBN 13 : 0801068142
Total Pages : 560 pages
Book Rating : 4.8/5 (1 download)
Download or read book Leadership Handbook of Management and Administration written by James D. Berkley and published by Baker Books. This book was released on 2008 with total page 560 pages. Available in PDF, EPUB and Kindle. Book excerpt: This revised and expanded edition of a proven ministry resource contains new contributions from Leith Anderson, Rick Warren, Brian McLaren, Luis Palau, John Ortberg, Aubrey Malphurs, and many others.
Author : Tanja Twist
Publisher :
ISBN 13 : 9781683081470
Total Pages : 56 pages
Book Rating : 4.0/5 (814 download)
Download or read book The Denials Management Training Handbook written by Tanja Twist and published by . This book was released on 2017-01-17 with total page 56 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Denials Management Training Handbook (Pack of 5) Tanja Twist, MBA/HCM Many hospitals struggle with denials management thanks to the complex regulations and various types of denials. Payers often send denials to the wrong person, and hospitals may lose valuable research and appeals time as a result. In addition, drafting effective appeals letters that follow Medicare's regulations can be time-consuming and difficult even for experienced staff. Worst of all, the hard work of managing denials and submitting appeals on the back end can all be wasted if there is no system to use denials data to address root causes on the front end. The Denials Management Training Handbook provides clear, concise explanations of the complex appeal guidelines for Medicare and other payers. This information is presented in an easy-to-understand handbook for distribution to staff members involved in preventing and handling appeals. This handbook will help you manage the denials management process by: Providing an overview of common denial types and appeal timelines Giving you sample forms and templates Exploring best practices for improving the denials management process throughout the revenue cycle Gliding in the use of denials data to track recurrent denials and address their causes
Author : Doug Harward
Publisher : Pearson Education
ISBN 13 : 0133496392
Total Pages : 193 pages
Book Rating : 4.1/5 (334 download)
Download or read book What Makes a Great Training Organization? written by Doug Harward and published by Pearson Education. This book was released on 2014-03-21 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: All learning leaders want their organizations to be perceived as great, but what makes a “great” training organization? How does a training organization achieve greatness, particularly from the perspective of the corporation, the learners, and any customers, clients and partners that interact with it? This book presents findings that are based on the data, information, and experiences shared with Training Industry, Inc. by several hundred learning professionals over a five year span, from 2008 to 2012. It identified 8 process capabilities, which have been identified as the key functions in the design, delivery and management of corporate workforce training. Each section of the book focuses on the process capabilities in detail. In addition, individual practices are explained further, noting specific procedures or scenarios and how they are best executed, all supported by best practices and comments from learning leaders.
Author : Eddie Davies
Publisher :
ISBN 13 : 9788184081022
Total Pages : pages
Book Rating : 4.0/5 (81 download)
Download or read book A Handbook of Training Managers written by Eddie Davies and published by . This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Melvin L. Silberman
Publisher : John Wiley & Sons
ISBN 13 : 1118972015
Total Pages : 453 pages
Book Rating : 4.1/5 (189 download)
Download or read book Active Training written by Melvin L. Silberman and published by John Wiley & Sons. This book was released on 2015-05-04 with total page 453 pages. Available in PDF, EPUB and Kindle. Book excerpt: The all-time bestselling training handbook, updated for new technologies and roles Active Training turns instructional design on its head by shifting the emphasis away from the instructor, and on to the learner. Comprehensively updated to reflect the many developments in the field, this new fourth edition covers the latest technologies and applications, the evolving role of the trainer, and how new business realities impact training, advancing new evidence-based best practices for new trainer tasks, skills, and knowledge. Up to date theory and research inform the practical tips and techniques that fully engage learners and help them get the most out of sessions, while updated workplace examples and revised templates and worksheets help bring these techniques into the classroom quickly. You'll gain insight into improving training evaluation by using Return on Expectations (ROE), learn how to extend the value of training programs through transfer of learning, and develop fresh, engaging methods that incorporate state-of-the-art applications. Active Training designs offer just the right amount of content; the right balance of affective, behavioral, and cognitive learning; a variety of approaches; real-life problem solving; gradual skill-building; and engaging delivery that uses the participants' expertise as a foundation for learning. This book is the classic guide to employing Active Training methods effectively and appropriately for almost any topic. Learn how the trainer's role has changed Engage learners through any training delivery method Inspire collaboration and innovation through application Overcome the challenges trainers face in the new business environment Active Training methods make training sessions fun, engaging, relevant, and most importantly, effective. Participants become enthusiastic about the material, and view sessions as interesting challenges rather than as means to fulfill requirements. To bring these widely endorsed methods into your training repertoire, Active Training is the complete practical handbook you need.
Author :
Publisher :
ISBN 13 : 9788185353142
Total Pages : pages
Book Rating : 4.3/5 (531 download)
Download or read book Handbook Of Training Management written by and published by . This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Mark Easterby-Smith
Publisher : John Wiley & Sons
ISBN 13 : 0470972815
Total Pages : 678 pages
Book Rating : 4.4/5 (79 download)
Download or read book Handbook of Organizational Learning and Knowledge Management written by Mark Easterby-Smith and published by John Wiley & Sons. This book was released on 2011-08-17 with total page 678 pages. Available in PDF, EPUB and Kindle. Book excerpt: The fully revised and updated version of this successful Handbook is welcomed by management scholars world-wide. By bringing together the latest approaches from the leading experts in organizational learning & knowledge management the volume provides a unique and valuable overview of current thinking about how organizations accumulate 'knowledge' and learn from experience. Key areas of update in the new edition are: Resource based view of the firm Capability management Global management Organizational culture Mergers & acquisitions Strategic management Leadership
Author : Renee Evenson
Publisher : AMACOM Div American Mgmt Assn
ISBN 13 : 0814417159
Total Pages : 225 pages
Book Rating : 4.8/5 (144 download)
Download or read book Customer Service Management Training 101 written by Renee Evenson and published by AMACOM Div American Mgmt Assn. This book was released on 2011 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: Becoming a great customer service manager requires a mastery of skills beyond those needed by frontline employees. Filled with the same accessible, step-by-step guidance as Customer Service Training 101, this user-friendly book shows readers how to develop the skills they need to communicate, lead, train, motivate, and manage those employees responsible for customer satisfaction. Designed for new managers and veterans alike, Customer Service Management Training 101 covers essential topics, including: Planning and goal setting * Time management * Team development * Conflict resolution * Providing feedback * Monitoring performance * Conducting meetings * Managing challenges * Listening * Verbal, nonverbal, and written communication. Readers will learn to identify their personal management style, develop core leadership qualities, and efficiently focus on their own development as managers. Packed with checklists, "real world" practice lessons, and examples of the right and wrong ways to do things, this is the one book every customer service manager needs to thrive.
Author : Eddie Davies
Publisher : Thorogood Publishing
ISBN 13 : 1854184059
Total Pages : 380 pages
Book Rating : 4.8/5 (541 download)
Download or read book The Training Manager's Desktop Guide written by Eddie Davies and published by Thorogood Publishing. This book was released on 2007 with total page 380 pages. Available in PDF, EPUB and Kindle. Book excerpt: Training is a vital part of professional development, but how much of the time, effort and cost invested comes back in improved performance and profitability? This title explains how to develop a coherent training strategy and then how to deliver training that produces results.
Author : Ari Weinzweig
Publisher : Hyperion
ISBN 13 : 1401305075
Total Pages : 125 pages
Book Rating : 4.4/5 (13 download)
Download or read book Zingerman's Guide to Giving Great Service written by Ari Weinzweig and published by Hyperion. This book was released on 2012-06-26 with total page 125 pages. Available in PDF, EPUB and Kindle. Book excerpt: Entrepreneurial phenomenon Ari Weinzweig, co-founder of the much-loved Zingerman's Deli, shares the secrets to providing world-class customer service. Zingerman's in Ann Arbor, Michigan, is a beloved deli with some of the most loyal clientele around. It has been praised for its products and service in media outlets far and wide, including the New York Times, Men's Journal, Inc. Magazine, Esquire, Atlantic Monthly, USA Today, and Fast Company. And what started out as a small deli has grown to a flourishing restaurant, catering service, bakery, mail-order operation, creamery, and training business. Booming business and loyal customers are proof enough that the Zingerman's team knows a thing or two about customer service. Now in Zingerman's Guide to Giving Great Service, co-founder Ari Weinzweig shares the unique Zingerman method of treating customers, giving the reader step-by-step instructions on what to teach staff, how to train them, how to implement the training, how to measure their success, and finally, how to reward performance. Some of Zingerman's time-tested principles: Customers who get a great product but poor service won't be as loyal as those who are disappointed with a product but get great service. You'll get more complaints if people believe you care enough to listen to them. And that's a good thing. Employees who are rewarded, respected, and well cared for treat customers the same way.
