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Author : Kenneth R. Robinson
Publisher :
ISBN 13 :
Total Pages : 280 pages
Book Rating : 4.:/5 ( download)
Download or read book A Handbook of Training Management written by Kenneth R. Robinson and published by . This book was released on 1985 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Doug Harward
Publisher : Pearson Education
ISBN 13 : 013349196X
Total Pages : 193 pages
Book Rating : 4.1/5 (334 download)
Download or read book What Makes a Great Training Organization? written by Doug Harward and published by Pearson Education. This book was released on 2014 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: All learning leaders want their organizations to be perceived as great, but what makes a 'great' training organization? This book presents findings that are based on the data, information, and experiences shared with Training Industry, Inc. by several hundred learning professionals over a five year span, from 2008 to 2012. It identified 8 process capabilities, which have been identified as the key functions in the design, delivery and management of corporate workforce training.
Author : Alex Maccaw
Publisher : Alex Maccaw
ISBN 13 : 9781737438700
Total Pages : 302 pages
Book Rating : 4.4/5 (387 download)
Download or read book The Manager's Handbook written by Alex Maccaw and published by Alex Maccaw. This book was released on 2021-08-16 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook is the practical guide to becoming a great manager. It covers all the major topics including hiring, coaching, feedback, one-on-ones, and decision making. It also covers some of softer, but equally important, topics like conflict resolution and mental health. Great management changes lives. In fact, it's one of the most single overlooked pieces of leverage in the world. Great managers are remembered like great teachers, inspirations who help others soar. That's why it's such a shame management training is so often overlooked. Successful individual-contributors are rewarded with a 'promotion' into management and then, more often than not, left to sink or swim. If you're a new manager, this book will shine a friendly light on the road ahead. And if you're an old dog, perhaps it'll teach you a trick or two. This handbook was written by Alex MacCaw and stress-tested at a company called Clearbit.
Author : Jack J. Phillips
Publisher : Routledge
ISBN 13 : 1136010424
Total Pages : 440 pages
Book Rating : 4.1/5 (36 download)
Download or read book Handbook of Training Evaluation and Measurement Methods written by Jack J. Phillips and published by Routledge. This book was released on 2012-08-21 with total page 440 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new, third edition of Jack Phillips's classic Handbook of Training Evaluation and Measurement Methods shows the reader not only how to design, implement, and assess the effectiveness of HRD programs, but how to ultimately measure their return on investment (ROI). Each chapter has been revised and updated to include additional research, expanded coverage, and new examples of Dr. Phillips's case studies. Seven entirely new chapters have also been added, focusing largely on ROI.
Author : James D. Berkley
Publisher : Baker Books
ISBN 13 : 0801068142
Total Pages : 560 pages
Book Rating : 4.8/5 (1 download)
Download or read book Leadership Handbook of Management and Administration written by James D. Berkley and published by Baker Books. This book was released on 2008 with total page 560 pages. Available in PDF, EPUB and Kindle. Book excerpt: This revised and expanded edition of a proven ministry resource contains new contributions from Leith Anderson, Rick Warren, Brian McLaren, Luis Palau, John Ortberg, Aubrey Malphurs, and many others.
Author : Tanja Twist
Publisher :
ISBN 13 : 9781683081470
Total Pages : 56 pages
Book Rating : 4.0/5 (814 download)
Download or read book The Denials Management Training Handbook written by Tanja Twist and published by . This book was released on 2017-01-17 with total page 56 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Denials Management Training Handbook (Pack of 5) Tanja Twist, MBA/HCM Many hospitals struggle with denials management thanks to the complex regulations and various types of denials. Payers often send denials to the wrong person, and hospitals may lose valuable research and appeals time as a result. In addition, drafting effective appeals letters that follow Medicare's regulations can be time-consuming and difficult even for experienced staff. Worst of all, the hard work of managing denials and submitting appeals on the back end can all be wasted if there is no system to use denials data to address root causes on the front end. The Denials Management Training Handbook provides clear, concise explanations of the complex appeal guidelines for Medicare and other payers. This information is presented in an easy-to-understand handbook for distribution to staff members involved in preventing and handling appeals. This handbook will help you manage the denials management process by: Providing an overview of common denial types and appeal timelines Giving you sample forms and templates Exploring best practices for improving the denials management process throughout the revenue cycle Gliding in the use of denials data to track recurrent denials and address their causes
Author : Alison Green
Publisher : John Wiley & Sons
ISBN 13 : 1118137612
Total Pages : 244 pages
Book Rating : 4.1/5 (181 download)
Download or read book Managing to Change the World written by Alison Green and published by John Wiley & Sons. This book was released on 2012-04-03 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: Why getting results should be every nonprofit manager's first priority A nonprofit manager's fundamental job is to get results, sustained over time, rather than boost morale or promote staff development. This is a shift from the tenor of many management books, particularly in the nonprofit world. Managing to Change the World is designed to teach new and experienced nonprofit managers the fundamental skills of effective management, including: managing specific tasks and broader responsibilities; setting clear goals and holding people accountable to them; creating a results-oriented culture; hiring, developing, and retaining a staff of superstars. Offers nonprofit managers a clear guide to the most effective management skills Shows how to address performance problems, dismiss staffers who fall short, and the right way to exercising authority Gives guidance for managing time wisely and offers suggestions for staying in sync with your boss and managing up This important resource contains 41 resources and downloadable tools that can be implemented immediately.
Author : Ari Weinzweig
Publisher : Hyperion
ISBN 13 : 1401305075
Total Pages : 125 pages
Book Rating : 4.4/5 (13 download)
Download or read book Zingerman's Guide to Giving Great Service written by Ari Weinzweig and published by Hyperion. This book was released on 2012-06-26 with total page 125 pages. Available in PDF, EPUB and Kindle. Book excerpt: Entrepreneurial phenomenon Ari Weinzweig, co-founder of the much-loved Zingerman's Deli, shares the secrets to providing world-class customer service. Zingerman's in Ann Arbor, Michigan, is a beloved deli with some of the most loyal clientele around. It has been praised for its products and service in media outlets far and wide, including the New York Times, Men's Journal, Inc. Magazine, Esquire, Atlantic Monthly, USA Today, and Fast Company. And what started out as a small deli has grown to a flourishing restaurant, catering service, bakery, mail-order operation, creamery, and training business. Booming business and loyal customers are proof enough that the Zingerman's team knows a thing or two about customer service. Now in Zingerman's Guide to Giving Great Service, co-founder Ari Weinzweig shares the unique Zingerman method of treating customers, giving the reader step-by-step instructions on what to teach staff, how to train them, how to implement the training, how to measure their success, and finally, how to reward performance. Some of Zingerman's time-tested principles: Customers who get a great product but poor service won't be as loyal as those who are disappointed with a product but get great service. You'll get more complaints if people believe you care enough to listen to them. And that's a good thing. Employees who are rewarded, respected, and well cared for treat customers the same way.
Author : David Miller
Publisher : Kogan Page Publishers
ISBN 13 : 0749473029
Total Pages : 208 pages
Book Rating : 4.7/5 (494 download)
Download or read book Enterprise Change Management written by David Miller and published by Kogan Page Publishers. This book was released on 2016-04-03 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of the biggest challenges facing organizations today is the ability to deliver the necessary change to sustain competitive advantage and adapt to economic and market environments. However, the gap between what organizations would like to deliver and their capabilities to do so is getting increasingly wide. Enterprise Change Management provides a practical roadmap for bridging this gap to help organizations build the sustainable capabilities to implement a portfolio of changes. Based on research on change performance from over 300 organizations and 400,000 data points over a 21-year period, Enterprise Change Management will help diagnose the root causes of the organizational change gap, manage demand for change and create the context for successful continuous change in the organization. This book introduces five core capabilities - adaptive leadership; executing single changes effectively; managing the demand for change; hiring resilient people and creating the context for successful change. Frameworks, processes and tools help readers assess change capabilities and then create a strategy to close the change gap and improve performance in their organization.
Author : Lisa J. Downs
Publisher : Association for Talent Development
ISBN 13 : 1607280930
Total Pages : 335 pages
Book Rating : 4.6/5 (72 download)
Download or read book Time Management Training written by Lisa J. Downs and published by Association for Talent Development. This book was released on 2016-10-24 with total page 335 pages. Available in PDF, EPUB and Kindle. Book excerpt: Empower workshop participants to reclaim their time. Kitchen fire or time waster? The inability to differentiate robs us of precious time and well-being. Master trainer Lisa Downs has developed a collection of complete workshops and tools you’ll need to conduct effective two-day, one-day, and half-day time management workshop programs that teach how to reclaim time and productivity. Empower workshop participants to strategically manage procrastination, negotiate priorities, and exercise control over how they spend their time by helping them develop their time management and productivity skills. Complete with effective training methodologies, this book helps you accelerate learning and leverage technology for maximum efficiency. Workshop programs found in this volume make planning easy and can be tailored for the unique needs of your organization. Supplemental resources are available online and include downloadable and customizable presentation slides, handouts, assessments, and tools.
Author : Phillip L. Hunsaker
Publisher : Prentice Hall
ISBN 13 : 9780130399250
Total Pages : 520 pages
Book Rating : 4.3/5 (992 download)
Download or read book Training in Management Skills written by Phillip L. Hunsaker and published by Prentice Hall. This book was released on 2003-04-01 with total page 520 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text is appropriate for college courses in Management Skills. Management is an applied topic. Conceptual frameworks can provide business school graduates with needed information and ideas to understand management situations, but to become effective managers they need practice in behaving as a manager and they need to receive feedback on their performance. This text focuses on how to develop the skills one needs to manage, rather than what managers do. It is organized around the four functions of management (planning, organizing, leading and controlling).
Author : Lisa J. Downs
Publisher : ASTD
ISBN 13 : 9781607280927
Total Pages : 0 pages
Book Rating : 4.2/5 (89 download)
Download or read book Time Management Training written by Lisa J. Downs and published by ASTD. This book was released on 2016-10-24 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Kitchen fire or time waster? The inability to differentiate robs us of precious time and well-being. Empower workshop participants to strategically manage procrastination, negotiate priorities, and exercise control over how they spend their time. Developed by master trainer Lisa Downs, each complete two-day, one-day, and half-day workshop in this book builds time management and productivity skills that are essential across industries.
Author : Alan Clardy
Publisher : AMACOM
ISBN 13 : 0814432247
Total Pages : 240 pages
Book Rating : 4.8/5 (144 download)
Download or read book The Management Training Tool Kit written by Alan Clardy and published by AMACOM. This book was released on 2012-06-29 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Most people learn best through experience, which is why new managers often feel ill-equipped to resolve the frustrations, setbacks, conflicts, and concerns of the people on their team. The Management Training Tool Kit includes all the essential tools to help you face even the most advanced leadership challenges and avoid embarrassing blunders. Psychology professor Alan Clardy supplies thirty-five real-life case studies that explore the important lessons learned by other experienced professionals, including how to troubleshoot plummeting morale, interpersonal conflict, decreased productivity, disruptive employees, sexual harassment claims, and more. With probing discussion questions that help pinpoint core issues, practical solutions that can be used to resolve problems, role-playing analysis exercises that bring the case studies to life, and an inventory to help you assess your unique management style, you’ll gain the skills needed to guide your team through trials and on to success. New managers tossed to the front lines with absolutely no experience are bound to make some mistakes. But The Management Training Tool Kit will help leaders adeptly overcome any obstacle.
Author : Thomas Pyzdek
Publisher : McGraw Hill Professional
ISBN 13 : 0071799257
Total Pages : 512 pages
Book Rating : 4.0/5 (717 download)
Download or read book The Handbook for Quality Management, Second Edition written by Thomas Pyzdek and published by McGraw Hill Professional. This book was released on 2012-12-14 with total page 512 pages. Available in PDF, EPUB and Kindle. Book excerpt: The definitive guide to organizational excellence--completely updated Fully revised for the latest American Society for Quality (ASQ) Certified Manager of Quality/Organizational Excellence (CMQ/QE) Body of Knowledge, The Handbook for Quality Management: A Complete Guide to Operational Excellence, Second Edition offers in-depth guidance on effectively applying the principles of quality management in today's business environment and delivering superior results. Designed to help you prepare for and pass the ASQ CMQ/QE exam, this authoritative volume also serves as an essential on-the-job reference. Coverage includes: Business-integrated quality systems Organizational structures The quality function Approaches to quality Customer-focused organizations Integrated planning Strategic planning Understanding customer expectations and needs Benchmarking Organizational assessment Process control Quantifying process variation Quality audits Supply chain management Continuous improvement Effective change management Six Sigma methodology, including detailed descriptions of the DMAIC and DMADV approaches Management of human resources Motivation theories and principles Management styles Resource requirements to manage the quality function Over the past 40 years, the quality management discipline has undergone steady evolution from disparate quality assurance efforts to strategic, business-integrated functions. Today's quality manager must be able to plan and implement measurable, cost-effective process-improvement initiatives across the organization. Written by two of the foremost authorities on the subject and fully updated for the latest American Society for Quality (ASQ) Certified Manager of Quality/Organizational Excellence (CMQ/OE) Body of Knowledge, The Handbook for Quality Management, Second Edition provides an operational guide to the proper understanding and application of quality management in the current business environment. It serves as a primary reference source for an organization's quality program and for anyone seeking to pass the CMQ/OE exam, given by the ASQ. The Handbook for Quality Management: A Complete Guide to Operational Excellence, Second Edition: Clearly defines quality management principles and their application within a cross section of industries Integrates the application of Theory of Constraints, Six Sigma, and Lean thinking into the Quality Management discipline Contains detailed methods for planning, including customer needs recognition, benchmarking, and organizational assessments Discusses controls such as statistical process control, audits, and supply chain management Explains the stages of continuous improvement Incorporates classic motivation theory with more current management practices advocated by Joiner, Senge, and Deming, among others Features simulated and past exam questions to help you study for the ASQ CMQ/OE exam with answers that can be found at www.mhprofessional.com/HQM2
Author : Alan E. Kazdin
Publisher : Oxford University Press
ISBN 13 : 0195386000
Total Pages : 423 pages
Book Rating : 4.1/5 (953 download)
Download or read book Parent Management Training written by Alan E. Kazdin and published by Oxford University Press. This book was released on 2008-12 with total page 423 pages. Available in PDF, EPUB and Kindle. Book excerpt: Among evidence-based therapies for children and adolescents with oppositional, aggressive, and antisocial behavior, parent management training (PMT) is without peer; no other treatment for children has been as thoroughly investigated and as widely applied. Here, Alan E. Kazdin brings together the conceptual and empirical bases underlying PMT with discussions of background, principles, and concepts, supplemented with concrete examples of the ways therapists should interact with parents and children. The second half of the book is a PMT treatment manual. The manual details the particulars of the therapy: what is done to and by whom, what the therapist should say, and what to expect at each stage of treatment. It also contains handouts, charts, and aides for parents. A companion website (www.oup.com/us/pmt) provides additional resources for clinicians.
Author : Martyn Sloman
Publisher : Taylor & Francis
ISBN 13 : 1351962450
Total Pages : 308 pages
Book Rating : 4.3/5 (519 download)
Download or read book A Handbook for Training Strategy written by Martyn Sloman and published by Taylor & Francis. This book was released on 2017-07-05 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: The world of HRD has moved on since the first edition of this book was published in 1994, and Martyn Sloman has now substantially revised the text to reflect the increased complexity of organizational life and the many recent developments in the field. His aim remains the same: to help readers to develop a framework in which training can be effectively managed and delivered.
Author : Jean Barbazette
Publisher : John Wiley & Sons
ISBN 13 : 0470410426
Total Pages : 419 pages
Book Rating : 4.4/5 (74 download)
Download or read book Managing the Training Function For Bottom Line Results written by Jean Barbazette and published by John Wiley & Sons. This book was released on 2008-05-14 with total page 419 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents time saving strategies, tactics, and a host of job aids to get the best result from the corporate learning function. It will serve both as a must-have reference tool and as a practical survival guide for workplace learning professionals who face unique challenges in accomplishing their responsibilities. Several strategies and tactics are offered to organize the roles and responsibilities of the training function. There's authoritative advice, too, for managing the function including staff management, communicating expectations, setting the learning agenda, coaching subject matter experts, hiring consultants and vendors, managing content, working with learning portals, setting up and managing a learning resource center, marketing and building internal support for training, and integrating learning into the business.
