A Comprehensive Study on the Impact of Abusive Supervision on Employees' OCBs

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Publisher :
ISBN 13 :
Total Pages : 110 pages
Book Rating : 4.:/5 (124 download)

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Book Synopsis A Comprehensive Study on the Impact of Abusive Supervision on Employees' OCBs by : Tung Tony Lee

Download or read book A Comprehensive Study on the Impact of Abusive Supervision on Employees' OCBs written by Tung Tony Lee and published by . This book was released on 2020 with total page 110 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the field of leadership research, the constructive aspects of leadership, such as transformational, authentic, and ethical leadership, have been the predominant areas of focus. Nonetheless, the destructive aspects are gaining attention, with the subject of abusive supervision (AS) receiving more emphasis than toxic, aversive, and tyrannical types of leadership. AS is still in its infancy in terms of its theoretical development and efforts to understand the consequences AS has for working behaviors and how individual cultural dimensions might influence a leader–follower relationship within a work group. Furthermore, most relevant studies have been conducted in the Western context. In this study, conducted in a Chinese cultural context, I investigate the effects of AS on group identity (GI), defined by the group members’ value congruency and sense of belonging. I explore their associated organizational citizenship behaviors (OCBs), defined by discretionary behaviors beyond the scope of any work contract. OCBs, in the aggregate, reinforce an organization’s effectiveness. I further test the moderating effect of the power distance (PD) between AS and GI and approach conflict with supervisors (CWS) in terms of the roles and goals during rounds of conflict, testing the hypothesis that CWS exerts an influence on GI and OCBs. The results from 337 direct reports and 61 of their respective supervisors confirm that AS and GI have a negative causal relationship, and low PD strengthens that relationship. The findings also suggest that GI plays no role in mitigating the relationship between AS and OCBs, and high PD does not facilitate adapting to the hostile behavior of supervisors. This study’s theoretical and practical implications are discussed, and future research areas are outlined.

Perceived Organizational Support

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Publisher : American Psychological Association (APA)
ISBN 13 : 9781433809330
Total Pages : 0 pages
Book Rating : 4.8/5 (93 download)

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Book Synopsis Perceived Organizational Support by : Robert Eisenberger

Download or read book Perceived Organizational Support written by Robert Eisenberger and published by American Psychological Association (APA). This book was released on 2011 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today's constantly changing work environment is fraught with job uncertainty, frequent mergers and acquisitions, and a general breakdown of trust between employer and employee. More than ever, it is critical for managers to proactively shift away from devaluing employees as marginal capital to empowering them as human capital. Perceived organizational support-employees' perception of how much an organization values their contribution and cares about their well-being-mutually benefits both employees and their organizations and is integral to sustainable employer–employee relationships. Using organizational support theory and evidence gathered from hundreds of studies, Eisenberger and Stinglhamber demonstrate how perceived organizational support affects employees' well-being, the positivity of their orientation toward the organization and work, and behavioral outcomes favorable to the organization. The authors illustrate these findings with employee experiences and strategic approaches of major organizations such as Southwest Airlines, Wal-Mart, Costco, and Google. Organizational psychologists, management consultants, managers, and graduate students will obtain a clear understanding of perceived organizational support and the practical knowledge needed to foster its development and positive outcomes.

Reactions to Daily Abusive Supervision

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Publisher :
ISBN 13 : 9781085597203
Total Pages : 143 pages
Book Rating : 4.5/5 (972 download)

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Book Synopsis Reactions to Daily Abusive Supervision by : Rushika De Bruin

Download or read book Reactions to Daily Abusive Supervision written by Rushika De Bruin and published by . This book was released on 2019 with total page 143 pages. Available in PDF, EPUB and Kindle. Book excerpt: Abusive supervision is a widely-studied phenomenon experienced by a multitude of workers across organizations. While abusive supervision is typically studied in terms of negative outcomes (i.e., supervisor-directed retaliation), there is some preliminary evidence that not all consequences of abusive supervision are negative. While there have been several studies exploring employee reactions to abusive supervision, they predominantly take a cross-sectional design perspective. The current study utilized 102 full-time employees from the U.S. who responded to 932 daily surveys assessing personality, workplace behaviors, and justice perceptions. The current study explored how perceptions of abusive supervision changed on a day-to-day basis and how those changes in turn impacted employee reactions, including potential positive outcomes that could stem from abusive supervision (e.g., supervisor-directed OCBs). The current study yielded several results. First, results related to actual employee behaviors demonstrated that abusive supervision was related to a decrease in justice perceptions and OCB engagement and an increase in retaliation. However, these effects did not carry forward to the following days. Rather, employees who retaliated more often reported more abusive supervision, potentially as a justification for their behavior. Second, results related to perceptions demonstrated that justice perceptions led to less abusive supervision and more OCBs during the following days. Hostile attribution bias interacted with perceptions of abuse and perceptions of interactional justice to increase employee retaliation. Third, results related to personality demonstrated that Machiavellianism did not interact with abuse or justice to predict retaliation. Psychopathy interacted with abuse to predict reduced retaliation in cases of low abuse. Narcissism and everyday sadism interacted with justice perceptions to predict more retaliation when the situation was deemed unfair. Lastly, none of the individual differences predicted engagement in supervisor-directed OCBs.

Theoretical and Cultural Perspectives on Organizational Justice

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Publisher : IAP
ISBN 13 : 1607525410
Total Pages : 262 pages
Book Rating : 4.6/5 (75 download)

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Book Synopsis Theoretical and Cultural Perspectives on Organizational Justice by : Stephen W. Gilliland

Download or read book Theoretical and Cultural Perspectives on Organizational Justice written by Stephen W. Gilliland and published by IAP. This book was released on 2001-02-01 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: At the 1998 annual conference of the Society for Industrial and Organizational Psychology, we organized a roundtable discussion session titled “Innovating organizational justice: Cultural, value, and stakeholders’ perspectives.” We were impressed by the high level of discussion that this session generated and decided to try to continue the discussion in a conference devoted to these issues. In the summer of 1999, approximately 20 scholars from seven nations met for two days in Nice, France. The theme of the “International Roundtable” on organizational justice was “Innovating research on organizational justice.” The format of the meeting allowed for extensive discussion of each of the papers that were presented. A strong feeling that emerged from this meeting was that organizational justice research has much to contribute to our understanding of people at work. Further, our current research on organizational justice and the application of justice to managerial issues has in some ways been limited by the confines of our academic journals. The papers presented and discussed at the Nice roundtable clearly extended scholarly thinking in new and exciting directions. We invited a subset of the authors who presented their research at this meeting to submit their papers for review for the first volume of our newly developed series Research in Social Issues in Management. All papers were reviewed independently by organizational justice scholars.

ABUSIVE SUPERVISION AND GROUP-LEVEL PERCEPTIONS

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Publisher :
ISBN 13 :
Total Pages : 79 pages
Book Rating : 4.:/5 (864 download)

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Book Synopsis ABUSIVE SUPERVISION AND GROUP-LEVEL PERCEPTIONS by : Purnima Gopalkrishnan

Download or read book ABUSIVE SUPERVISION AND GROUP-LEVEL PERCEPTIONS written by Purnima Gopalkrishnan and published by . This book was released on 2013 with total page 79 pages. Available in PDF, EPUB and Kindle. Book excerpt: Abusive supervision refers to an employee's perceptions of negative interactions with one's supervisor that are threatening in a non-physical way. Abusive supervision has been shown to have a negative impact on the individual as well as the organization. However, there is little known about how the social context in which abuse might occur can influence the relationship between abusive supervision and outcome variables. This study proposed to look at how group-level perceptions of supervisor behaviors moderate the relationship between individual level perceptions of abuse and individual level experiences of strain such as physical and psychological health, emotion exhaustion and job satisfaction. Group-level perceptions were predicted to act as a buffer and reduce the negative impact of abusive supervision on individual level outcomes. Groups where there may be a lack of/ low group-level perceptions of abusive supervision, the relationship between abusive supervision and individual level outcomes was expected to be stronger. Data were collected from 43 groups of employees with a final N of 172. Hierarchical Linear Modeling and regression analyses were conducted and the results revealed that there was not enough variability between groups for the moderation effects to be significant. Individual level abusive supervision significantly predicted the individual level outcomes, except in the case of job satisfaction. Since the cross-level analyses using HLM were not significant, moderation analyses were conducted using OLS regression. The moderation analyses were significant only in the case of physical health symptoms and the results were not in the expected direction. Potential explanations for the results and future directions are discussed.

Linking Abusive Supervision and Customer Satisfaction in Service Encounters : a Trickle-down Model

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Publisher :
ISBN 13 :
Total Pages : 212 pages
Book Rating : 4.:/5 (958 download)

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Book Synopsis Linking Abusive Supervision and Customer Satisfaction in Service Encounters : a Trickle-down Model by : Reggie S. Baldecer

Download or read book Linking Abusive Supervision and Customer Satisfaction in Service Encounters : a Trickle-down Model written by Reggie S. Baldecer and published by . This book was released on 2013 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Destructive Leadership

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Publisher :
ISBN 13 : 9780889374645
Total Pages : 62 pages
Book Rating : 4.3/5 (746 download)

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Book Synopsis Destructive Leadership by : Birgit Schyns

Download or read book Destructive Leadership written by Birgit Schyns and published by . This book was released on 2014-12 with total page 62 pages. Available in PDF, EPUB and Kindle. Book excerpt: Understanding and preventing destructive leadership and the far-reaching consequences it can have on individuals and organizations.

A Study of Abusive Supervision

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Publisher :
ISBN 13 :
Total Pages : 336 pages
Book Rating : 4.:/5 (54 download)

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Book Synopsis A Study of Abusive Supervision by : Chi-kong David Leung

Download or read book A Study of Abusive Supervision written by Chi-kong David Leung and published by . This book was released on 2003 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Understanding the High Performance Workplace

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Publisher : Routledge
ISBN 13 : 1317626222
Total Pages : 328 pages
Book Rating : 4.3/5 (176 download)

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Book Synopsis Understanding the High Performance Workplace by : Neal M. Ashkanasy

Download or read book Understanding the High Performance Workplace written by Neal M. Ashkanasy and published by Routledge. This book was released on 2016-06-10 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book asks the crucial question: When does high performance supervision become abusive supervision? As more organizations push to adopt high performance work practices (HPWP), the onus increasingly falls on supervisors to do whatever it takes to maximize the productivity of their work teams. In this rigorous, research-based volume, international contributors offer insight into how and when seemingly-beneficial workplace practices cross the line from motivation to abuse. By reviewing critical issues in both high performance work practices and abusive supervision, it illuminates the crossover between these two modes of work, and forges a path for future scholarship.

Managerial Ethics

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Publisher : Psychology Press
ISBN 13 : 1135687137
Total Pages : 377 pages
Book Rating : 4.1/5 (356 download)

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Book Synopsis Managerial Ethics by : Marshall Schminke

Download or read book Managerial Ethics written by Marshall Schminke and published by Psychology Press. This book was released on 1998-08-01 with total page 377 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of the greatest strengths of business ethics research lies in the diversity of backgrounds of those interested in knowing more about it. Where else could we find moral philosophers, industrial psychologists, political scientists, and organizational sociologists hard at work exploring the same issues? These scholars bring to the table an intriguing mix of skills and viewpoints, many of which may be quite different from--and complementary to--those trained in functional areas of business-like management. However, this diversity also reflects a weakness. Researchers from such different backgrounds may be either unable or unwilling to talk to and work with each other in understanding more about these issues. This book bridges the gap and provides a basic reference volume for current business ethics researchers. Second, it stimulates new ways of thinking about, and creating interest in, linking management and ethics among those researchers. Third, it triggers management and ethics researchers who do not currently study business ethics problems to consider the implications of each to their current interests. The central theme of the book is that efforts must be made to better integrate management and ethical theory. Although the market contains a number of good business ethics books, none combines management theory with ethical theory on a chapter-by-chapter, topic-by-topic basis. This book bridges the theoretical, empirical, and at times practical gap between management and ethical scholars.

Antecedents and Outcomes of Abusive Supervision

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Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (893 download)

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Book Synopsis Antecedents and Outcomes of Abusive Supervision by : Joon Hyung Park

Download or read book Antecedents and Outcomes of Abusive Supervision written by Joon Hyung Park and published by . This book was released on 2012 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Previous research has focused on the consequences of abusive supervision and the effects of moderators on the relationship between it and employee outcomes. Only a few studies have looked at the antecedents of this behavior and these have found that supervisors' perceptions of fairness may lead to abusive supervision. Extending this research, this study examined antecedents of abusive supervision such as supervisors' personal characteristics (e.g., narcissism), and supervisors' level of stressors (e.g., job demands, work-family conflict). Also, I examined supervisors' experience of abusive supervision as an antecedent to test a trickle-down model of this negative behavior. In addition, this study investigated subordinates' dispositional characteristics such as neuroticism and implicit person theories as antecedents of abusive supervision. Using data from both supervisors and subordinates, the current study conducted multi-level analyses and tested the effect of abusive supervision on employee unit-level organizational citizenship behaviors and performance. Further, this study examined the moderating effects of coping styles on the relationship between abusive supervision and employee psychological distress. Ninety three supervisors and 402 subordinates were surveyed in order to examine the proposed relationships among constructs. Results showed that supervisors who have experienced abusive supervision from their current bosses may treat their subordinates with same negative behaviors. Also, I found that subordinates high in neuroticism perceive more abusive supervision than those low in neuroticism. Results indicated that abusive supervision is positively related to subordinates' psychological distress. Findings also showed that employees who have experienced abusiveness by their supervisor tried various coping strategies. Unfortunately, individual coping strategies did not buffer the impact of abusive supervision. Implications for practice and limitations of the study are discussed.

Workplace Ostracism

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Publisher : Springer Nature
ISBN 13 : 303054379X
Total Pages : 310 pages
Book Rating : 4.0/5 (35 download)

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Book Synopsis Workplace Ostracism by : Cong Liu

Download or read book Workplace Ostracism written by Cong Liu and published by Springer Nature. This book was released on 2021-01-04 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: Workplace mistreatment is a burgeoning topic of interest, with the majority of workers having experienced it in some form. This book explores workplace ostracism and its negative effects on employee and organizational outcomes, such as employee attitudes, behaviors, and well-being. This edited volume defines workplace ostracism and examines how to differentiate ostracism from other type of workplace mistreatment, such as workplace incivility and interpersonal conflict. Among the questions it seeks to answer are: 1) what are the individual, relational, and contextual factors that influence employees’ workplace ostracism experiences; and 2) what constitutes ostracism in stigmatized populations, such as international students, immigrant workers, and older workers. Researchers in organizational behavior, I/O psychology, and the sociology of work will find this book to be a valuable resource.

The Consequences of Abusive Supervision to Work Behaviors and Attitudes

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Publisher :
ISBN 13 :
Total Pages : 106 pages
Book Rating : 4.:/5 (957 download)

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Book Synopsis The Consequences of Abusive Supervision to Work Behaviors and Attitudes by : Giannina Joyce A. Mangoba

Download or read book The Consequences of Abusive Supervision to Work Behaviors and Attitudes written by Giannina Joyce A. Mangoba and published by . This book was released on 2011 with total page 106 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Research and Theory on Workplace Aggression

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Publisher : Cambridge University Press
ISBN 13 : 1108132669
Total Pages : 599 pages
Book Rating : 4.1/5 (81 download)

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Book Synopsis Research and Theory on Workplace Aggression by : Nathan A. Bowling

Download or read book Research and Theory on Workplace Aggression written by Nathan A. Bowling and published by Cambridge University Press. This book was released on 2017-02-15 with total page 599 pages. Available in PDF, EPUB and Kindle. Book excerpt: Workplace aggression is a serious problem for workers and their employers. As such, an improved scientific understanding of workplace aggression has important implications. This volume, which includes chapters written by leading workplace aggression scholars, addresses three primary topics: the measurement, predictors and consequences of workplace aggression; the social context of workplace aggression; and the prevention of workplace aggression. Of note, the book encompasses the various labels used by researchers to refer to workplace aggression, such as 'abusive supervision', 'bullying', 'incivility' and 'interpersonal conflict'. This approach differs from those of previous books on the topic in that it does not focus on a particular type of workplace aggression, but covers an intentionally broad conceptualization of workplace aggression - specifically, it considers aggression from both the aggressors' and the targets' perspectives and includes behaviors enacted by several types of perpetrators, including supervisors, coworkers and customers.

Stand Up and Speak Up

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Publisher :
ISBN 13 :
Total Pages : 120 pages
Book Rating : 4.:/5 (854 download)

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Book Synopsis Stand Up and Speak Up by : Manuela Priesemuth

Download or read book Stand Up and Speak Up written by Manuela Priesemuth and published by . This book was released on 2012 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt: This dissertation examines what happens when employees witness supervisory abuse in the workplace. In particular, it explores whether--and when--employees will respond to witnessing supervisory abuse of a coworker by engaging in prosocial actions aimed at benefitting the target of abuse. In doing so, it extends work on abusive supervision. Traditionally, abusive supervision research has focused on the impact of abuse on the victim him/herself. However, this work explores the impact of abusive supervision on third party observers. In addition, because abusive supervision represents a form of organizational injustice, this dissertation extends both work on abusive supervision and third party reactions to injustice by considering the positive, prosocial reactions abuse might trigger in employees.

Advances in Organizational Justice

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Publisher : Stanford University Press
ISBN 13 : 0804764581
Total Pages : 304 pages
Book Rating : 4.8/5 (47 download)

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Book Synopsis Advances in Organizational Justice by : Jerald Greenberg

Download or read book Advances in Organizational Justice written by Jerald Greenberg and published by Stanford University Press. This book was released on 2002-03-01 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a state-of-the-science book about organizational justice, which is the study of people’s perception of fairness in organizations. The volume’s contributors, all acknowledged leaders in this burgeoning field, present new theoretical positions, clarify existing paradigms, and identify future areas of application. The first chapter provides a comprehensive framework that integrates and synthesizes key concepts in the field: distributive justice, procedural justice, and retributive justice. The second chapter is a full theoretical analysis of how people use fairness judgments as means of guiding their reactions to organizations and their authorities. The subsequent two chapters examine the conceptual interrelationships between various forms of organizational justice. First, we are given a definitive review and analysis of interactional justice that critically assesses the evidence bearing on its validity. The next chapter argues that previous research has underemphasized important similarities between distributive and procedural justice, and suggests new research directions for establishing these similarities. The three following chapters focus on the social and interpersonal antecedents of justice judgments: the influence that expectations of justice and injustice can have on work-related attitudes and behavior; the construction of a model of the determinants and consequences of normative beliefs about justice in organizations that emphasizes the role of cross-cultural norms; and the potential impact of diversity and multiculturalism on the viability of organizations. The book’s final chapter identifies seven canons of organizational justice and warns that in the absence of additional conceptual refinement these canons may operate as loose cannons that threaten the existence of justice as a viable construct in the organizational sciences.

Handbook of Unethical Work Behavior:

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Publisher : Routledge
ISBN 13 : 1317469070
Total Pages : 361 pages
Book Rating : 4.3/5 (174 download)

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Book Synopsis Handbook of Unethical Work Behavior: by : Robert A Giacalone

Download or read book Handbook of Unethical Work Behavior: written by Robert A Giacalone and published by Routledge. This book was released on 2014-12-18 with total page 361 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook covers the widest possible range of organizational misbehaviors (age, race, and gender discrimination, abuse, bullying, aggression, violence, fraud and corruption), all with an eye toward the effects on individual and organizational health and well-being. It is the first-ever single-source resource on this important topic.