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Author : Bonnie Cox
Publisher :
ISBN 13 : 9780977291403
Total Pages : 127 pages
Book Rating : 4.2/5 (914 download)
Download or read book 52 Secrets to Being the Best Employee Ever! written by Bonnie Cox and published by . This book was released on 2005-01-01 with total page 127 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : John Klymshyn
Publisher : John Wiley & Sons
ISBN 13 : 0470069961
Total Pages : 242 pages
Book Rating : 4.4/5 (7 download)
Download or read book The Ultimate Sales Managers' Guide written by John Klymshyn and published by John Wiley & Sons. This book was released on 2006-09-30 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for The Ultimate Sales Managers' Guide "Klymshyn not only understands this great profession, he relates the passion and fun of managing sales people in this wonderful guide. We have waited for this for some time." —Rand Sperry, cofounder, Sperry Van Ness, Commercial Real Estate Advisors "This book reminds us that we can never invest enough time and effort to reward and recognize the sales effort of our team. I think the importance of this is shared in this book and, if followed, can only lead to a strong and successful sales culture in any organization." —Jim Keenan, President and CEO, Spherion (Canadian Operations) "In thirty-two years of selling and managing the sales process, I found The Ultimate Sales Managers' Guide to be the most complete collection of sales truths. It goes beyond the simple clichés to the heart of the issue, which is what drives and motivates the successful sales mind." —Andy Anderson, Senior Vice President, Sales and Marketing, Destination Hotels & Resorts "Klymshyn not only throws the challenge out there to sales managers to be the 'ultimate sales manager,' he shows us how to get there, step by step." —Paula Kutka, Editor in Chief, staffdigest magazine "Outstanding! This book is a bible for sales managers. It provides a foundation for anyone to build a winning team." —Tim Pulte, Executive Managing Director, GVA Smith Mack
Author : Alison Green
Publisher : Ballantine Books
ISBN 13 : 0399181822
Total Pages : 306 pages
Book Rating : 4.3/5 (991 download)
Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
Author : Quint Studer
Publisher : Fire Starter Publishing
ISBN 13 : 9780982850336
Total Pages : 0 pages
Book Rating : 4.8/5 (53 download)
Download or read book The Great Employee Handbook written by Quint Studer and published by Fire Starter Publishing. This book was released on 2012 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: will update
Author : Jodi Glickman
Publisher : Macmillan + ORM
ISBN 13 : 1429923806
Total Pages : 305 pages
Book Rating : 4.4/5 (299 download)
Download or read book Great on the Job written by Jodi Glickman and published by Macmillan + ORM. This book was released on 2011-05-10 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: Great on the Job offers a much-needed "people skills" primer and masterclass in all facets of workplace communication Do you know how to ask for help at work without sounding dumb? Do you know how to get valuable and useful feedback from your colleagues? Have you mastered your professional elevator pitch so that every time you meet someone, they remember and are impressed by you? If you answered "no" to any of these questions, you need Great on the Job. In 2008, Jodi Glickman launched Great on the Job, a communications consulting firm whose distinguished client list includes Harvard Business School, Wharton, The Stern School of Business, Merrill Lynch, and Citigroup. Now, Glickman's three-step training program is available in book form for the first time. With case studies, micro strategies, and example language, readers will learn communication skills that can be practiced and implemented immediately. In today's economy, it's not typically the smartest, hardest working or most technically savvy who succeed. Instead, the ability to communicate well is often the most important precursor to success in the workplace. So whether you're a star performer or a struggling novice, Great on the Job will give you the building blocks you need for every conversation you'll have at work.
Author : John R. DiJulius, III
Publisher : John Wiley & Sons
ISBN 13 : 1118039424
Total Pages : 337 pages
Book Rating : 4.1/5 (18 download)
Download or read book What's the Secret? written by John R. DiJulius, III and published by John Wiley & Sons. This book was released on 2011-01-07 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: What's the Secret? gives you an inside look at the world-class customer service strategies of some of today's best companies. You'll learn how companies like Disney, Nordstrom, and The Ritz-Carlton get 50,000 employees to deliver world-class customer service on a consistent basis- and how your company can too. Packed with insider knowledge and a wealth of proven best practices, author John DiJulius will show you how your company can emulate the world's best customer service providers.
Author : Glenn Shepard
Publisher : Wiley + ORM
ISBN 13 : 111804066X
Total Pages : 188 pages
Book Rating : 4.1/5 (18 download)
Download or read book How to Be the Employee Your Company Can't Live Without written by Glenn Shepard and published by Wiley + ORM. This book was released on 2010-12-03 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: In his previous books, noted management consultant Glenn Shepard showed managers how to get the most from their workforce. Now, in How to Be the Employee Your Company Can't Live Without, Shepard shows employees how to get the most from themselves, their jobs, and their careers. This practical, actionable guide explains what today's managers are really looking for in employees, what they place the highest value on, and how employees can surpass expectations to gain raises and promotions. Based on common-sense principles that will work for anyone in any career, this practical, real-world guide shows you how to: Answer the one question that will immediately make you a highly valued employee Excel in your job by simply showing your employer how much you care about your job Create job security by earning a reputation as the most reliable person around Learn the right way to make mistakes Develop the kind of professional work ethic that gets you promoted Be the problem-solver companies are looking for And take control of your professional destiny! Millions of Americans feel stuck in dead-end jobs that are getting them nowhere. Often they think, despite their best efforts, that no one will notice or reward their success. How to Be the Employee Your Company Can't Live Without shows you how to excel at the office and garner the recognition you've worked hard to earn. Master these principles and apply them every day at work and unlimited success will be your reward.
Author : Anne Bruce
Publisher : McGraw Hill Professional
ISBN 13 : 007176271X
Total Pages : 144 pages
Book Rating : 4.0/5 (717 download)
Download or read book Perfect Phrases for Documenting Employee Performance Problems written by Anne Bruce and published by McGraw Hill Professional. This book was released on 2005-06-08 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether it's interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, the Perfect Phrases series has the tools for precise, effective business communication. Distilling complex ideas into specific phrases that diplomatically and honestly depict the concepts at hand, this invaluable series provides: Ways to enhance customer service in any business Dialogues and scripts to practice interactions with customers or employees--tailorable to any industry or company culture The best answers to a wide range of interview questions Tips for documenting performance issues and conducting face-to-face reviews This quick-reference tool is perfect for managers who need to find effective ways to document performance problems and then be able to offer practical, helpful feedback to those individuals.
Author : Rich DiGirolamo
Publisher :
ISBN 13 : 9781533462664
Total Pages : 102 pages
Book Rating : 4.4/5 (626 download)
Download or read book Diary of the Happiest Employee on Earth written by Rich DiGirolamo and published by . This book was released on 2011-09-20 with total page 102 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sometimes you hear about companies doing great things to create an employee experience that gets people around the globe talking. This fun and easy to read story will show you how to create such a workplace. But only if you are willing to follow in the steps of other great companies, test new bold ideas, change some old thinking and become pioneers of your own ideas.Diary of the Happiest Employee on Earth is more than a story. Diary of the Happiest Employee on Earth is a blueprint; one person's account of their first year working for a company that focuses on the Employee Happiness day in and day out; and how that employee experience retains customers, keeps people productive and grows a business. It should be read by CEO's, HR Professionals, Managers, Leaders, Front-Line employees and anyone who ever saw the need to improve their work environment.
Author : Cynthia Shapiro
Publisher : St. Martin's Griffin
ISBN 13 : 1429968354
Total Pages : 223 pages
Book Rating : 4.4/5 (299 download)
Download or read book Corporate Confidential written by Cynthia Shapiro and published by St. Martin's Griffin. This book was released on 2005-09-01 with total page 223 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cynthia Shapiro is a former Human Resources executive who's pulling back the curtain on the way that companies really work. In Corporate Confidential, she unmasks startling truths and what you can do about them, including: * There's no right to free speech in the workplace. *Age discrimination exists. * Why being too smart is not too smart. * Human Resources is not there to help you, but to protect the company from you. * And forty-five more! Cynthia Shapiro pulls no punches, giving readers an inside look at a secret world of hidden agendas they would never normally see. A world of insider information and insights that can save a career!
Author : Jill Geisler
Publisher : Center Street
ISBN 13 : 1455511234
Total Pages : 155 pages
Book Rating : 4.4/5 (555 download)
Download or read book Work Happy written by Jill Geisler and published by Center Street. This book was released on 2012-06-05 with total page 155 pages. Available in PDF, EPUB and Kindle. Book excerpt: Management guru Jill Geisler has coached countless men and women who want to build their leadership skills, help employees do their best work, and make workplaces happy and successful. In WORK HAPPY, she provides a practical, step-by-step guide, based on real-world experience, respected research, and lessons that will transform managers and their teams. It's a workshop-in-a-book, designed to produce positive, immediate and lasting results. Whether the reader is an experienced manager, a rookie boss or an aspiring leader, WORK HAPPY will supercharge their skills and celebrate the values that make anyone look forward to going to work. Jill Geisler offers concrete steps for improving each element of management including collaboration, communication, conflict resolution, motivation, coaching, and feedback, so that everyone on the team-whether in the office or working offsite-can do their best. WORK HAPPY takes management skills to the next level and proves that learning, leadership and life at work can (and should) be fun.
Author : Scott Carbonara
Publisher : McGraw Hill Professional
ISBN 13 : 0071799516
Total Pages : 289 pages
Book Rating : 4.0/5 (717 download)
Download or read book Manager's Guide to Employee Engagement written by Scott Carbonara and published by McGraw Hill Professional. This book was released on 2012-10-05 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: USE THE POWER OF EMPLOYEE ENGAGEMENT TO IGNITE PASSION, PURPOSE, AND PRODUCTIVITY IN EVERY MEMBER OF YOUR STAFF Successful managers understand that their job is to help employees do their best work, not simply give orders. The Manager's Guide to Employee Engagement shows leaders at all levels how to build relationships that support collaboration and drive meaningful performance improvement. Learn how to: Foster loyalty, trust, and commitment in all your employees Create a culture of positive thinking Empower employees to act as internal entrepreneurs Align employee and organizational values and goals Become "the best boss ever"--without losing sight of business goals Learn how to make your employees engaged and successful--and facilitate your own success at the same time. Briefcase Books, written specifically for today's busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page: Clear definitions of key terms and concepts Tactics and strategies for engaging employees Tips for executing the tactics in the book Practical advice for minimizing the possibility of error Warning signs for when things are about to go wrong Examples of successful engagement tactics Specific planning procedures, tactics, and hands-on techniques
Author : Gorick Ng
Publisher : Harvard Business Press
ISBN 13 : 1647820456
Total Pages : 194 pages
Book Rating : 4.6/5 (478 download)
Download or read book The Unspoken Rules written by Gorick Ng and published by Harvard Business Press. This book was released on 2021-04-27 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: Named one of 10 Best New Management Books for 2022 by Thinkers50 A Wall Street Journal Bestseller "...this guide provides readers with much more than just early careers advice; it can help everyone from interns to CEOs." — a Financial Times top title You've landed a job. Now what? No one tells you how to navigate your first day in a new role. No one tells you how to take ownership, manage expectations, or handle workplace politics. No one tells you how to get promoted. The answers to these professional unknowns lie in the unspoken rules—the certain ways of doing things that managers expect but don't explain and that top performers do but don't realize. The problem is, these rules aren't taught in school. Instead, they get passed down over dinner or from mentor to mentee, making for an unlevel playing field, with the insiders getting ahead and the outsiders stumbling along through trial and error. Until now. In this practical guide, Gorick Ng, a first-generation college student and Harvard career adviser, demystifies the unspoken rules of work. Ng distills the wisdom he has gathered from over five hundred interviews with professionals across industries and job types about the biggest mistakes people make at work. Loaded with frameworks, checklists, and talking points, the book provides concrete strategies you can apply immediately to your own situation and will help you navigate inevitable questions, such as: How do I manage my time in the face of conflicting priorities? How do I build relationships when I’m working remotely? How do I ask for help without looking incompetent or lazy? The Unspoken Rules is the only book you need to perform your best, stand out from your peers, and set yourself up for a fulfilling career.
Author :
Publisher : Lulu.com
ISBN 13 : 0615208703
Total Pages : 84 pages
Book Rating : 4.6/5 (152 download)
Download or read book Hillstrom's Multichannel Secrets written by and published by Lulu.com. This book was released on with total page 84 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Julie Zhuo
Publisher : Penguin
ISBN 13 : 0735219567
Total Pages : 290 pages
Book Rating : 4.7/5 (352 download)
Download or read book The Making of a Manager written by Julie Zhuo and published by Penguin. This book was released on 2019-03-19 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: Instant Wall Street Journal Bestseller! Congratulations, you're a manager! After you pop the champagne, accept the shiny new title, and step into this thrilling next chapter of your career, the truth descends like a fog: you don't really know what you're doing. That's exactly how Julie Zhuo felt when she became a rookie manager at the age of 25. She stared at a long list of logistics--from hiring to firing, from meeting to messaging, from planning to pitching--and faced a thousand questions and uncertainties. How was she supposed to spin teamwork into value? How could she be a good steward of her reports' careers? What was the secret to leading with confidence in new and unexpected situations? Now, having managed dozens of teams spanning tens to hundreds of people, Julie knows the most important lesson of all: great managers are made, not born. If you care enough to be reading this, then you care enough to be a great manager. The Making of a Manager is a modern field guide packed everyday examples and transformative insights, including: * How to tell a great manager from an average manager (illustrations included) * When you should look past an awkward interview and hire someone anyway * How to build trust with your reports through not being a boss * Where to look when you lose faith and lack the answers Whether you're new to the job, a veteran leader, or looking to be promoted, this is the handbook you need to be the kind of manager you wish you had.
Author : Kate Hanley
Publisher : Simon and Schuster
ISBN 13 : 1507205279
Total Pages : 224 pages
Book Rating : 4.5/5 (72 download)
Download or read book How to Be a Better Person written by Kate Hanley and published by Simon and Schuster. This book was released on 2018-01-02 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: This fun, enlightening book features 401 everyday activities to help you become a better person and make a positive impact on the people around you. How to Be a Better Person is a unique and practical guide that can help you easily turn your good intentions into meaningful actions. Each activity serves as a daily inspiration for you to make a positive impact in your home, community, and relationships. With exercises designed to foster cheerfulness, kindness, generosity, gratitude, acceptance and inclusion, integrity, and honesty, you can learn how easy it is to be the person you’ve always wanted to be.
Author : Geraldine E. Hynes
Publisher : SAGE Publications
ISBN 13 : 1506365132
Total Pages : 489 pages
Book Rating : 4.5/5 (63 download)
Download or read book Managerial Communication written by Geraldine E. Hynes and published by SAGE Publications. This book was released on 2018-01-20 with total page 489 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Practical, Strategic Approach to Managerial Communication Managerial Communication: Strategies and Applications focuses on communication skills and strategies that managers need to be successful in today’s workplace. Known for its holistic overview of communication, solid research base, and focus on managerial competencies, this text continues to be the market leader in the field. In the Seventh Edition, author Geraldine E. Hynes and new co-author Jennifer R. Veltsos preserve the book’s strategic perspective and include new updates to reflect the modern workplace. The new edition adds a chapter on visual communication that explains how to design documents, memorable presentations, and impactful graphics. New coverage of virtual teams, virtual presentations, and online communication help students avoid common pitfalls when using technology. "This is probably the best book on Managerial Communication in the market." –Astrid Sheil, California State University San Bernardino
