50 Powerful Ideas You Can Use To Keep Your Customers 3rd Edition

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50 Powerful Ideas You Can Use to Keep Your Customers, Third Edition

Author : Paul R. Timm
Publisher : Red Wheel/Weiser
ISBN 13 : 1601637020
Total Pages : 160 pages
Book Rating : 4.6/5 (16 download)

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Book Synopsis 50 Powerful Ideas You Can Use to Keep Your Customers, Third Edition by : Paul R. Timm

Download or read book 50 Powerful Ideas You Can Use to Keep Your Customers, Third Edition written by Paul R. Timm and published by Red Wheel/Weiser. This book was released on 2002-05-15 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: 50 Simple Yet Effective Ways to Keep Customers Happy and Coming Back for More Ultimately, every successful enterprise must attract, serve, and win the loyalty of customers by providing worthwhile products and delivering excellent service. Getting and maintaining loyal customers affect an organization’s bottom line more than any ad campaign, marketing program, or PR effort. This book is designed to get all managers and employees thinking about the little things that can make all the difference. It’s a quick read—you can finish it in less time than it takes to deal with one customer complaint. And if you put the information within this book into action, you will be able to decrease customer complaints considerably. It’s packed with practical, applicable suggestions that can be put to work immediately, such as how to: Turn angry customers into lifelong clients Use a simple gesture to immediately put customers at ease Listen with more than your ears Easily give customers more than they expect Use negative feedback for positive action Managers and staff members alike can use this little manual to avoid the devastating ripple effects that turned-off customers can produce. It will easily show how everyone in a business, large or small, can creatively apply a constant flow of small, customer-centered innovations to create a consistent and persistent strengthening of your customer base.

50 Powerful Ideas You Can Use to Keep Your Customers, 3rd Edition

Author : Paul R. Timm
Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (52 download)

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Book Synopsis 50 Powerful Ideas You Can Use to Keep Your Customers, 3rd Edition by : Paul R. Timm

Download or read book 50 Powerful Ideas You Can Use to Keep Your Customers, 3rd Edition written by Paul R. Timm and published by . This book was released on 2002 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

50 Powerful Ideas You Can Use to Keep Your Customers

Author : Paul R. Timm
Publisher :
ISBN 13 : 9781564141552
Total Pages : 132 pages
Book Rating : 4.1/5 (415 download)

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Book Synopsis 50 Powerful Ideas You Can Use to Keep Your Customers by : Paul R. Timm

Download or read book 50 Powerful Ideas You Can Use to Keep Your Customers written by Paul R. Timm and published by . This book was released on 1995 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt: Practical techniques to help you learn how to turn angry customers into lifelong clients and keep the valued customers you already have.

Entrepreneurship in Action

Author : Rosalie J. Regni
Publisher : Bloomsbury Publishing USA
ISBN 13 : 1501386182
Total Pages : 417 pages
Book Rating : 4.5/5 (13 download)

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Book Synopsis Entrepreneurship in Action by : Rosalie J. Regni

Download or read book Entrepreneurship in Action written by Rosalie J. Regni and published by Bloomsbury Publishing USA. This book was released on 2014-06-17 with total page 417 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many design students dream of opening a retail store of their own, but the actual process of starting their own business can be quite daunting. Entrepreneurship in Action: A Retail Store Simulation provides an opportunity to practice all the steps necessary to conceptualize, develop, open, and finally operate a business in the safe and nurturing environment of the classroom. As they prepare to open their simulated retail business, students learn how to develop a product and product niche, conduct market research, and find funding and a good location for their store. Most important, when they reach the end of the book, they will have written a complete business plan in a format suitable for submission to a bank or other lending institution. This book brings your enterprising students one step closer to making their dream a reality. Each chapter begins with learning objectives and explains a concept, as well as addresses questions that an entrepreneur would need to ask. An assignment follows that directs the students to think creatively to apply the theoretical knowledge previously introduced. The simulation thus pulls together the content as well as the format of a well-conceived business plan. Introducing Entrepreneurship in Action STUDIO--an online tool for more effective study! ~Study smarter with self-quizzes featuring scored results and personalized study tips ~Review concepts with flashcards of terms and definitions ~Watch videos that bring chapter topics and concepts to life ~Access downloadable files with definitions, technical instructions, lists related to small businesses, sample leases, floor plans, advertising materials, photos and sample stationery ~Review your knowledge using graphics of first year sales plans, fixed cost worksheets, personal financial statements, sales exercises, profit and loss statements, and opening and closing balance sheets ~Explore business ownership using marketing, sales, and budgeting graphics and images ~Redeeming the code inside this card will give you full access to the content previously contained on the DVD or CD packaged with this book

50 Powerful Ideas to keep your customers

Author : Paul R. Timm, Ph.D
Publisher :
ISBN 13 : 9788179923351
Total Pages : 160 pages
Book Rating : 4.9/5 (233 download)

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Book Synopsis 50 Powerful Ideas to keep your customers by : Paul R. Timm, Ph.D

Download or read book 50 Powerful Ideas to keep your customers written by Paul R. Timm, Ph.D and published by . This book was released on 2004 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is designed to get all managers and employees thinking about the little things that can make all the difference. It’s a quick read – you can finish it in less time than it takes to deal with one customer complaint. And if you put the information within this book into action, you will be able to decrease customer complaints considerably. It’s packed with practical, applicable suggestions that can be put to work immediately, such as how to: — turn angry customers into lifelong clients. — use a simple gesture to immediately put customers at ease. — listen with more than your ears. — easily give customers more than your ears. — use negative feedback for positive action. Managers and staff members alike can use this little manual to avoid the devastating ripple effects that turned-off customers can produce. It will easily show how everyone in a business, large or small, can creatively apply a constant flow of small, customer-centered innovations to create a consistent and persistent strengthening of your customer base.

Professional Selling

Author : Mohamed B. Mansour
Publisher : Dog Ear Publishing
ISBN 13 : 1457560178
Total Pages : 186 pages
Book Rating : 4.4/5 (575 download)

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Book Synopsis Professional Selling by : Mohamed B. Mansour

Download or read book Professional Selling written by Mohamed B. Mansour and published by Dog Ear Publishing. This book was released on 2018-06-14 with total page 186 pages. Available in PDF, EPUB and Kindle. Book excerpt: Professional Selling: Types, Approaches and Management is an essential guide that covers the role of professional selling as part of an organization’s integrated marketing system. It presents, in detail, the various types of professional selling functions as well as the process of presenting a product to a customer and closing a sale. It describes how a professional salesperson should follow up after a sale in order to maintain customer satisfaction and develop a long-term relationship. This professional reference goes global, too, by discussing sales and negotiation activities in different cultures. The book does more than discuss the steps of selling; it also includes comprehensive information about what it takes to manage key accounts as well as salespeople, especially recruitment, training, compensation, and evaluation. It features exercises, cases, and role-playing to achieve its objectives. Salespeople and managers alike will benefit from the knowledge and guidance provided in Professional Selling: Types, Approaches and Management.

50 Powerful Ideas You Can Use to Keep Your Customers

Author : Paul R. Timm
Publisher :
ISBN 13 : 9781564141552
Total Pages : 132 pages
Book Rating : 4.1/5 (415 download)

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Book Synopsis 50 Powerful Ideas You Can Use to Keep Your Customers by : Paul R. Timm

Customer Service

Author : Paul R. Timm
Publisher : Prentice Hall
ISBN 13 :
Total Pages : 306 pages
Book Rating : 4.0/5 ( download)

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Book Synopsis Customer Service by : Paul R. Timm

Download or read book Customer Service written by Paul R. Timm and published by Prentice Hall. This book was released on 2007 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customer Service: Career Success in the Service Economy, 4eprovides a systematic process for building service skills that all business people need. Presented in a friendly, conversational manner, the book is filled with examples that demonstrate the link between service skills and career achievement. This edition emphasizes the impact of customer loyalty on business growth and discusses how to measure a company's ration of promoters, or Net Promoter Score. Throughout the book, there is an emphasis on exceeding customer expectations and translating customer loyalty into personal and corporate success. Explains why certain actions lead to better customer loyalty, and provides specific ways to accomplish these behaviors. Goes well beyond canned responses to help readers apply creative solutions to ever-changing problems. A greater emphasis on loyaltyand the latest techniques such as the Net Promoter Score, exceeding expectations, customer-friendly technology etc. Examines how loyalty translates to business growth and development through recommendations, referrals and promotions. This book is for employees and managers of customer service departments and human resource training departments.

50 Ways to Win New Customers

Author : Paul R. Timm
Publisher :
ISBN 13 : 9781564140722
Total Pages : 100 pages
Book Rating : 4.1/5 (47 download)

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Book Synopsis 50 Ways to Win New Customers by : Paul R. Timm

Download or read book 50 Ways to Win New Customers written by Paul R. Timm and published by . This book was released on 1993 with total page 100 pages. Available in PDF, EPUB and Kindle. Book excerpt: There are probably thousands of ways to attract and keep customers, but 50 Ways to Win New Customers and 50 Powerful Ideas You Can Use to Keep Your Customers offer the best -- a mix of classic, commonsense tips and ingenious advice. Written in the simple, practical, example-filled style for which he's becoming well-known, Paul Timm shows any business how to get the customers it needs to survive...and keep them for life.

Writer's Guide to Book Editors, Publishers, and Literary Agents, 2003-2004

Author : Jeff Herman
Publisher : Prima Lifestyles
ISBN 13 : 9780761537359
Total Pages : 920 pages
Book Rating : 4.5/5 (373 download)

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Book Synopsis Writer's Guide to Book Editors, Publishers, and Literary Agents, 2003-2004 by : Jeff Herman

Download or read book Writer's Guide to Book Editors, Publishers, and Literary Agents, 2003-2004 written by Jeff Herman and published by Prima Lifestyles. This book was released on 2002 with total page 920 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Key to Unlocking Your Writing Success This ultimate writer's reference connects you to who's who in the publishing industry. Inside, you'll find the names, addresses, phone numbers, and e-mail and Web addresses for hundreds of top editors and agents, plus essays from industry insiders who reveal the secrets to big-time success. With the most up-to-date information on an industry that's constantly changing, this new edition offers everything you need to get past the slush piles and into the hands of the real players in the publishing field, including how to write attention-grabbing book proposals and thrive off rejection. Now, you hold the keys to getting published.

50 Powerful Ways to Win New Customers

Author : Paul R. Timm
Publisher :
ISBN 13 : 9781564143075
Total Pages : 0 pages
Book Rating : 4.1/5 (43 download)

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Book Synopsis 50 Powerful Ways to Win New Customers by : Paul R. Timm

Download or read book 50 Powerful Ways to Win New Customers written by Paul R. Timm and published by . This book was released on 1997 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Paul Timm will teach readers how to become a "customer magnet". After reading this second edition, one will know how to establish a customer base, retain customers through satisfaction and appreciation, and win back lost customers. There are probably thousands of proven ways to win new customers, but Dr. Timm offers the best--a mix of classic, common sense tips, and ingenious advice.

NACADA Journal

Author :
Publisher :
ISBN 13 :
Total Pages : 398 pages
Book Rating : 4.X/5 (3 download)

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Book Synopsis NACADA Journal by :

Download or read book NACADA Journal written by and published by . This book was released on 2006 with total page 398 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Product-Led Growth

Author : Bush Wes
Publisher :
ISBN 13 : 9781777119317
Total Pages : 276 pages
Book Rating : 4.1/5 (193 download)

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Book Synopsis Product-Led Growth by : Bush Wes

Download or read book Product-Led Growth written by Bush Wes and published by . This book was released on 2019-05 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Product-Led Growth is about helping your customers experience the ongoing value your product provides. It is a critical step in successful product design and this book shows you how it's done." - Nir Eyal, Wall Street Journal Bestselling Author of "Hooked"

The Cumulative Book Index

Author :
Publisher :
ISBN 13 :
Total Pages : 2170 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis The Cumulative Book Index by :

Download or read book The Cumulative Book Index written by and published by . This book was released on 1996 with total page 2170 pages. Available in PDF, EPUB and Kindle. Book excerpt: A world list of books in the English language.

Eat Well & Keep Moving 3rd Edition

Author : Cheung, Lillian
Publisher : Human Kinetics
ISBN 13 : 1492503975
Total Pages : 344 pages
Book Rating : 4.4/5 (925 download)

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Book Synopsis Eat Well & Keep Moving 3rd Edition by : Cheung, Lillian

Download or read book Eat Well & Keep Moving 3rd Edition written by Cheung, Lillian and published by Human Kinetics. This book was released on 2015-11-03 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: Eat Well & Keep Moving, Third Edition, includes thoroughly updated nutrition and activity guidelines, multidisciplinary lessons for fourth and fifth graders, eight core Principles of Healthy Living, and a new Kid’s Healthy Eating Plate to help kids make healthy food choices.

Small Press Record of Books in Print

Author : Len Fulton
Publisher :
ISBN 13 :
Total Pages : 994 pages
Book Rating : 4.3/5 (555 download)

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Book Synopsis Small Press Record of Books in Print by : Len Fulton

Download or read book Small Press Record of Books in Print written by Len Fulton and published by . This book was released on 1994 with total page 994 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Leadership Contract Field Guide

Author : Vince Molinaro
Publisher : John Wiley & Sons
ISBN 13 : 1119440653
Total Pages : 258 pages
Book Rating : 4.1/5 (194 download)

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Book Synopsis The Leadership Contract Field Guide by : Vince Molinaro

Download or read book The Leadership Contract Field Guide written by Vince Molinaro and published by John Wiley & Sons. This book was released on 2018-01-04 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: Commit to great leadership and implement it today The Leadership Contract Field Guide provides a practical blueprint for implementing the Leadership Contract. Reading is one thing, but new ideas cannot be useful until they are put into practice—so now it is time to commit. Review the major tenets of great leadership, internalize them, and look around at your organization; what does your organization currently need the most? Where is the clear deficit? What do your people most need right now to work to their full potential? That’s where you start. Decisions? Make them. Obligations? Fulfill them. Hard work? Toughen up. Leadership is a privilege and a responsibility, and this book shows you how to move from conceptualizing “great leadership” into practicing great leadership—starting today. This guide summarizes what you learned in The Leadership Contract, and integrates that knowledge into real-world actions that make you more effective, while new discussion on accountability draws from research and case studies from major organizations to give you fresh perspective and valuable insight. The result is a clear roadmap to high performance, and you’re standing on the starting line—are you ready to go? Review the key points of what it means to lead Focus on accountability and fulfilling obligations Identify and accommodate organizational needs Implement the Contract to become a more effective leader Your employees are your biggest, most valuable asset, and you should be theirs. You need to equip them to succeed, motivate them to achieve, and inspire them to new heights with each and every interaction. In word and in deed, you must walk the walk every single day. This is what great leadership looks like, and it is already inside of you. The Leadership Contract Field Guide gives you a systematic blueprint for unleashing your very best and achieving so much more.