Writing Compelling Business Cases: Methods, Tools and Templates for Writing and Presenting a Brilliant Business Case

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Author :
Publisher : aikaizen
ISBN 13 :
Total Pages : 129 pages
Book Rating : 4./5 ( download)

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Book Synopsis Writing Compelling Business Cases: Methods, Tools and Templates for Writing and Presenting a Brilliant Business Case by : EMANUELA GIANGREGORIO

Download or read book Writing Compelling Business Cases: Methods, Tools and Templates for Writing and Presenting a Brilliant Business Case written by EMANUELA GIANGREGORIO and published by aikaizen. This book was released on 2024-01-03 with total page 129 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Business Case is a decision-making tool. Business Case authors therefore have a responsibility to write a Business Case that balances brevity with clarity, in a way that is easy and interesting to read and helps Decision Makers make the best decision for the organisation and key stakeholders. Writing a Business Case can be a daunting task. Many organisations do not have standard templates that support the author, or the templates are old and long-winded. Penned by a seasoned consultant who has supported professionals across industry to write better business cases, this book is the only blueprint of its kind. The guidance in this book, together with a host of useful templates and tested techniques, demystifies the task of writing Business Cases and propels professionals into the echelons of mastery. This book is a field coach that will help Business Case authors craft a narrative that resonates with decision-makers. From simple business case scenarios to large complex cases, this book is a universal blueprint. Whether you're a budding entrepreneur or a seasoned corporate veteran, the principles in this book will guide you and improve the way you write business cases. If you aim to complete a business case writing qualification such as Better Business CasesTM, this book is highly recommended as pre-reading to first understand all key aspects of a business case. If you have completed a qualification and have not read this book, it is guaranteed to provide you with unique tools, techniques and insights that are not included in the Better Business CasesTM qualification and supporting text book. When you follow Emanuela’s guidance in this book, you will be equipped to write and present compelling business cases more confidently, professionally and successfully. As always with this author’s books, there is no waffle, page filling theory or unnecessary padding. Practical. Relevant. Useful. Templates in this book include a: · Benefits Tracker · Project Business Case Template · Clarification Questions Log · Stakeholder Mapping · Stakeholder Insights Analysis · Strategic Fitness Scorecard · Ideas Comparison Scorecard · Simple Options Appraisal · TCO Options Comparison Table · Simple Options Appraisal with x-year TCO · Scored Options Appraisal Showing TCO · Impact v Net Position Chart · Weighted Scored Options Appraisal Showing TCO · Investment Appraisal · Business Case RACI Matrix · Simple Risk Assessment · Residual Risk Assessment · Business Case Review Checklist · Business Case Assumptions Log EMANUELA is a performance improvement coach with over 20 years’ experience in project management. She has trained thousands of people on the subject around the world and has a knack for explaining complex topics simply. Whether training in-person or virtually, she engages individuals and teams with her energy, enthusiasm, and her passion for continuous improvement.

Developing a Business Case

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Author :
Publisher : Harvard Business Press
ISBN 13 : 1422172627
Total Pages : 128 pages
Book Rating : 4.4/5 (221 download)

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Book Synopsis Developing a Business Case by : Harvard Business Review

Download or read book Developing a Business Case written by Harvard Business Review and published by Harvard Business Press. This book was released on 2010-12-02 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do you decide on the best course of action for your company to take advantage of new opportunities? By building a business case. This book provides a framework for building a business case. You'll learn how to: Clearly define the opportunity you'll want to address in your business case Identify and analyze a range of alternatives Recommend one option and assess its risks Create a high-level implementation plan for your proposed alternative Communicate your case to key stakeholders

Artificial Intelligence in Project Management: AI Tools, Use Cases, and Prompts for Driving Project Efficiency, Innovation and Success

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Author :
Publisher : PMIP
ISBN 13 :
Total Pages : 132 pages
Book Rating : 4./5 ( download)

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Book Synopsis Artificial Intelligence in Project Management: AI Tools, Use Cases, and Prompts for Driving Project Efficiency, Innovation and Success by : EMANUELA GIANGREGORIO

Download or read book Artificial Intelligence in Project Management: AI Tools, Use Cases, and Prompts for Driving Project Efficiency, Innovation and Success written by EMANUELA GIANGREGORIO and published by PMIP. This book was released on 2024-06-02 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt: Embrace the intersection of human ingenuity and technological innovation. Gartner’s research team have predicted that by 2030, 80% of Project Management tasks will be run by AI. AI is not going to go away, so the longer project managers ignore it, the more they are losing out. Not only losing out on the benefits of AI but losing out on staying ahead in their careers. Organisations that effectively leverage AI in project management gain a competitive edge. They can deliver projects more efficiently, meet deadlines consistently, and adapt to changing circumstances with greater agility, ultimately contributing to the overall success of the organization. Are you ready to transform your project management approach? Artificial Intelligence in Project Management is the essential guide for project managers who are new to AI and want to catch up with this game-changing technology. This book shows how AI can save you time, and support you in being more efficient in your role. With real-world examples, practical use cases and actionable insights, this book bridges the gap between complex AI concepts and everyday project management tasks. It provides clear, actionable steps to help you integrate AI into your projects, even if you're starting from scratch. Don't get left behind. Equip yourself with this essential know-how to lead your projects with confidence in this new age. The efficiency gains from using AI tools in project management allows us more time to focus on the people-side of project management. AI enables project managers and teams to stay on top of their project planning and execution activities, whilst freeing up time for much needed stakeholder management. Target audience for this book: Project and Programme Managers, workstream leaders, project management officers, Business Analysts and all professionals interested in AI and Project Management. This is also a brilliant text to support graduate and post-graduate studies in Project Management. Reading this book will help you: · Understand the fundamentals of AI and its implications for project management. · Learn about key AI tools and technologies applicable to project management tasks. · Discover real-world examples of successful AI integration in project environments. · Learn how to leverage AI for decision-making, planning, and risk management. · Utilise a set if time-saving use cases where AI can assist in project management. · Understand what you need to do to stay ahead in your career as a Project Manager. As always with this author’s books, there is no waffle, page filling theory or unnecessary padding. Practical. Relevant. Useful. EMANUELA is a performance improvement coach with over 20 years’ experience in project management. She has trained thousands of people on the subject around the world and has a knack for explaining complex topics simply. Whether training in-person or virtually, she engages individuals and teams with her energy, enthusiasm, and her passion for continuous improvement.

Writing Effective Use Cases

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Author :
Publisher : Pearson Education
ISBN 13 : 0201702258
Total Pages : 301 pages
Book Rating : 4.2/5 (17 download)

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Book Synopsis Writing Effective Use Cases by : Alistair Cockburn

Download or read book Writing Effective Use Cases written by Alistair Cockburn and published by Pearson Education. This book was released on 2001 with total page 301 pages. Available in PDF, EPUB and Kindle. Book excerpt: This guide will help readers learn how to employ the significant power of use cases to their software development efforts. It provides a practical methodology, presenting key use case concepts.

Case Study Research for Business

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Publisher : SAGE
ISBN 13 : 1446281205
Total Pages : 147 pages
Book Rating : 4.4/5 (462 download)

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Book Synopsis Case Study Research for Business by : Jillian Dawes Farquhar

Download or read book Case Study Research for Business written by Jillian Dawes Farquhar and published by SAGE. This book was released on 2012-02-21 with total page 147 pages. Available in PDF, EPUB and Kindle. Book excerpt: The only case study research textbook written exclusively for students of Business and related disciplines. Using a step-by-step approach, Case Study Research for Business takes you right through the case study research process from research design and data collection using qualitative and quantitative methods, to research analysis, writing up and presenting your work. Key features: - Takes a multidisciplinary approach to case study research design by drawing on research philosophies to improve student understanding of these critical research traditions and hence provide firmer theoretical foundations for their research - Coverage of contemporary topics such as research ethics and access - Packed with practical examples from all areas of business - Pedagogical features include vignettes, exercises and ′cases′ which directly relate to business research Case Study Research for Business will prove a valuable resource for undergraduate, postgraduate and research students of business and related disciplines.

HBR Guide to Building Your Business Case

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Publisher : Harvard Business Press
ISBN 13 : 1633690024
Total Pages : 178 pages
Book Rating : 4.6/5 (336 download)

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Book Synopsis HBR Guide to Building Your Business Case by : Raymond Sheen

Download or read book HBR Guide to Building Your Business Case written by Raymond Sheen and published by Harvard Business Press. This book was released on 2015 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: "You've got a great idea that will increase revenue or productivity--but how do you get approval to make it happen? By building a business case that clearly shows its value. Maybe you struggle to win support for projects because you're not sure what kind of data your stakeholders will trust, or naysayers always seem to shoot your ideas down at the last minute. Or perhaps you're intimidated by analysis and number crunching, so you just take a stab at estimating costs and benefits, with little confidence in your accuracy. To get any idea off the ground at your company you'll have to make a strong case for it. This guide gives you the tools to do that"--

HBR Guide to Persuasive Presentations

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Publisher : Harvard Business Press
ISBN 13 : 1422187101
Total Pages : 258 pages
Book Rating : 4.4/5 (221 download)

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Book Synopsis HBR Guide to Persuasive Presentations by : Nancy Duarte

Download or read book HBR Guide to Persuasive Presentations written by Nancy Duarte and published by Harvard Business Press. This book was released on 2012 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: Terrified of speaking in front of a group> Or simply looking to polish your skills? No matter where you are on the spectrum, this guide will give you the confidence and the tools you need to get results. Learn how to wIn over tough crows, organize a coherent narrative, create powerful messages and visuals, connect with and engage your audience, show people why your ideas matter to them, and strike the right tone, in any situation.

How to Write a Great Business Plan

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Publisher : Harvard Business Review Press
ISBN 13 : 1633691314
Total Pages : 73 pages
Book Rating : 4.6/5 (336 download)

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Book Synopsis How to Write a Great Business Plan by : William A. Sahlman

Download or read book How to Write a Great Business Plan written by William A. Sahlman and published by Harvard Business Review Press. This book was released on 2008-03-01 with total page 73 pages. Available in PDF, EPUB and Kindle. Book excerpt: Judging by all the hoopla surrounding business plans, you'd think the only things standing between would-be entrepreneurs and spectacular success are glossy five-color charts, bundles of meticulous-looking spreadsheets, and decades of month-by-month financial projections. Yet nothing could be further from the truth. In fact, often the more elaborately crafted a business plan, the more likely the venture is to flop. Why? Most plans waste too much ink on numbers and devote too little to information that really matters to investors. The result? Investors discount them. In How to Write a Great Business Plan, William A. Sahlman shows how to avoid this all-too-common mistake by ensuring that your plan assesses the factors critical to every new venture: The people—the individuals launching and leading the venture and outside parties providing key services or important resources The opportunity—what the business will sell and to whom, and whether the venture can grow and how fast The context—the regulatory environment, interest rates, demographic trends, and other forces shaping the venture's fate Risk and reward—what can go wrong and right, and how the entrepreneurial team will respond Timely in this age of innovation, How to Write a Great Business Plan helps you give your new venture the best possible chances for success.

The Case Study Handbook, Revised Edition

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Author :
Publisher : Harvard Business Press
ISBN 13 : 1633696162
Total Pages : 290 pages
Book Rating : 4.6/5 (336 download)

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Book Synopsis The Case Study Handbook, Revised Edition by : William Ellet

Download or read book The Case Study Handbook, Revised Edition written by William Ellet and published by Harvard Business Press. This book was released on 2018-08-28 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: The guide all MBAs and exec ed students need. If you're enrolled in an MBA or executive education program, you've probably encountered a powerful learning tool: the business case. But if you're like many people, you may find interpreting and writing about cases mystifying and time-consuming. In The Case Study Handbook, Revised Edition, William Ellet presents a potent new approach for efficiently analyzing, discussing, and writing about cases. Early chapters show how to classify cases according to the analytical task they require (making a decision, performing an evaluation, or diagnosing a problem) and quickly establish a base of knowledge about a case. Strategies and templates, in addition to several sample Harvard Business School cases, help you apply the author's framework. Later in the book, Ellet shows how to write persuasive case-analytical essays based on the process laid out earlier. Examples of effective writing further reinforce the methods. The book also includes a chapter on how to talk about cases more effectively in class. Any current or prospective MBA or executive education student needs this guide.

Critical Care Nursing

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Publisher : Elsevier Health Sciences
ISBN 13 : 0729587177
Total Pages : 1108 pages
Book Rating : 4.7/5 (295 download)

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Book Synopsis Critical Care Nursing by : Leanne Aitken

Download or read book Critical Care Nursing written by Leanne Aitken and published by Elsevier Health Sciences. This book was released on 2019-08-19 with total page 1108 pages. Available in PDF, EPUB and Kindle. Book excerpt: Endorsed by the Australian College of Critical Care Nurses (ACCCN) ACCCN is the peak professional organisation representing critical care nurses in Australia Written by leading critical care nursing clinicians, Leanne Aitken, Andrea Marshall and Wendy Chaboyer, the 4th edition of Critical Care Nursing continues to encourage and challenge critical care nurses and students to develop world-class practice and ensure the delivery of the highest quality care. The text addresses all aspects of critical care nursing and is divided into three sections: scope of practice, core components and specialty practice, providing the most recent research, data, procedures and guidelines from expert local and international critical care nursing academics and clinicians. Alongside its strong focus on critical care nursing practice within Australia and New Zealand, the 4th edition brings a stronger emphasis on international practice and expertise to ensure students and clinicians have access to the most contemporary practice insights from around the world. Increased emphasis on practice tips to help nurses care for patients within critical care Updated case studies, research vignettes and learning activities to support further learning Highlights the role of the critical care nurse within a multidisciplinary environment and how they work together Additional resources on Evolve An eBook on VitalSource Instructor resources Case Study suggested responses Learning Activity suggested responses Additional Case Study answers Image collection, including tables Student resources Additional Case Studies Weblinks Increased global considerations relevant to international context of critical care nursing alongside its key focus within the ANZ context Aligned to update NMBA RN Standards for Practice and NSQHS Standards An eBook included in all print purchases

Safety Cases and Safety Reports

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Publisher : CRC Press
ISBN 13 : 1317059883
Total Pages : 148 pages
Book Rating : 4.3/5 (17 download)

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Book Synopsis Safety Cases and Safety Reports by : Richard Maguire

Download or read book Safety Cases and Safety Reports written by Richard Maguire and published by CRC Press. This book was released on 2017-05-15 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: The safety case and its associated reports are quickly becoming not only a mechanism for achieving safety goals, but also a valuable decision-support asset, and a vital industrial liability management tool. Recent developments in industry have led to safety cases being frequently required as contractual deliverables as part of large and complex commercial programmes. A safety case consists of a rational argument and detailed evidence to justify and demonstrate that a system or product is tolerably safe in its use, and that it has a management programme to ensure that this remains so. The safety case report is the snap-shot presentation of the arguments and evidence demonstrating the contemporary safety performance of the system and the programme that is in place. This book, written from personal experience and reference, provides a concentrated source document for assessing and constructing safety cases and safety case reports - from understanding their purposes, through their development and on to their presentation.

The Case Study Handbook

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Author :
Publisher : Harvard Business Review Press
ISBN 13 : 1633691209
Total Pages : 281 pages
Book Rating : 4.6/5 (336 download)

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Book Synopsis The Case Study Handbook by : William Ellet

Download or read book The Case Study Handbook written by William Ellet and published by Harvard Business Review Press. This book was released on 2007-04-17 with total page 281 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you're enrolled in an executive education or MBA program, you've probably encountered a powerful learning tool: the business case. But if you're like many people, you may find interpreting and writing about cases mystifying, challenging, or downright frustrating. In "The Case Study Handbook", William Ellet presents a potent new approach for analyzing, discussing, and writing about cases. Early chapters show how to classify cases according to the analytical task they require (solving a problem, making a decision, or forming an evaluation) and quickly establish a base of knowledge about a case. Strategies and templates, in addition to several sample Harvard Business School cases, help you apply the author's framework. Later in the book, Ellet shows how to write persuasive case-analytical essays based on the process laid out earlier. Extensive examples of effective and ineffective writing further reinforce your learning. The book also includes a chapter on how to talk about cases more effectively in class. Any current or prospective MBA or executive education student needs to read this book.

Template Analysis for Business and Management Students

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Publisher : SAGE
ISBN 13 : 1473952867
Total Pages : 126 pages
Book Rating : 4.4/5 (739 download)

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Book Synopsis Template Analysis for Business and Management Students by : Nigel King

Download or read book Template Analysis for Business and Management Students written by Nigel King and published by SAGE. This book was released on 2016-11-10 with total page 126 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Template Analysis, Nigel King and Joanna Brookes guide you through the origins of template analysis and its place in qualitative research, its basic components, and the main strengths and limitations of this method. Practical case studies and examples from published research then guide you through how to use it in your own research project. Ideal for Business and Management students reading for a Master’s degree, each book in the series may also serve as a reference book for doctoral students and faculty members interested in the method. Part of SAGE’s Mastering Business Research Methods, conceived and edited by Bill Lee, Mark N. K. Saunders and Vadake K. Narayanan and designed to support researchers by providing in-depth and practical guidance on using a chosen method of data collection or analysis.

Fifty Quick Ideas to Improve Your User Stories

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Publisher : Neuri Consulting Llp
ISBN 13 : 9780993088100
Total Pages : 0 pages
Book Rating : 4.0/5 (881 download)

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Book Synopsis Fifty Quick Ideas to Improve Your User Stories by : Gojko Adzic

Download or read book Fifty Quick Ideas to Improve Your User Stories written by Gojko Adzic and published by Neuri Consulting Llp. This book was released on 2014-10-15 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book will help you write better stories, spot and fix common issues, split stories so that they are smaller but still valuable, and deal with difficult stuff like crosscutting concerns, long-term effects and non-functional requirements. Above all, this book will help you achieve the promise of agile and iterative delivery: to ensure that the right stuff gets delivered through productive discussions between delivery team members and business stakeholders. Who is this book for? This is a book for anyone working in an iterative delivery environment, doing planning with user stories. The ideas in this book are useful both to people relatively new to user stories and those who have been working with them for years. People who work in software delivery, regardless of their role, will find plenty of tips for engaging stakeholders better and structuring iterative plans more effectively. Business stakeholders working with software teams will discover how to provide better information to their delivery groups, how to set better priorities and how to outrun the competition by achieving more with less software. What's inside? Unsurprisingly, the book contains exactly fifty ideas. They are grouped into five major parts: - Creating stories: This part deals with capturing information about stories before they get accepted into the delivery pipeline. You'll find ideas about what kind of information to note down on story cards and how to quickly spot potential problems. - Planning with stories: This part contains ideas that will help you manage the big-picture view, set milestones and organise long-term work. - Discussing stories: User stories are all about effective conversations, and this part contains ideas to improve discussions between delivery teams and business stakeholders. You'll find out how to discover hidden assumptions and how to facilitate effective conversations to ensure shared understanding. - Splitting stories: The ideas in this part will help you deal with large and difficult stories, offering several strategies for dividing them into smaller chunks that will help you learn fast and deliver value quickly. - Managing iterative delivery: This part contains ideas that will help you work with user stories in the short and mid term, manage capacity, prioritise and reduce scope to achieve the most with the least software. About the authors: Gojko Adzic is a strategic software delivery consultant who works with ambitious teams to improve the quality of their software products and processes. Gojko's book Specification by Example was awarded the #2 spot on the top 100 agile books for 2012 and won the Jolt Award for the best book of 2012. In 2011, he was voted by peers as the most influential agile testing professional, and his blog won the UK agile award for the best online publication in 2010. David Evans is a consultant, coach and trainer specialising in the field of Agile Quality. David helps organisations with strategic process improvement and coaches teams on effective agile practice. He is regularly in demand as a conference speaker and has had several articles published in international journals.

Good Strategy Bad Strategy

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Author :
Publisher : Currency
ISBN 13 : 0307886239
Total Pages : 338 pages
Book Rating : 4.3/5 (78 download)

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Book Synopsis Good Strategy Bad Strategy by : Richard Rumelt

Download or read book Good Strategy Bad Strategy written by Richard Rumelt and published by Currency. This book was released on 2011-07-19 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: Good Strategy/Bad Strategy clarifies the muddled thinking underlying too many strategies and provides a clear way to create and implement a powerful action-oriented strategy for the real world. Developing and implementing a strategy is the central task of a leader. A good strategy is a specific and coherent response to—and approach for—overcoming the obstacles to progress. A good strategy works by harnessing and applying power where it will have the greatest effect. Yet, Rumelt shows that there has been a growing and unfortunate tendency to equate Mom-and-apple-pie values, fluffy packages of buzzwords, motivational slogans, and financial goals with “strategy.” In Good Strategy/Bad Strategy, he debunks these elements of “bad strategy” and awakens an understanding of the power of a “good strategy.” He introduces nine sources of power—ranging from using leverage to effectively focusing on growth—that are eye-opening yet pragmatic tools that can easily be put to work on Monday morning, and uses fascinating examples from business, nonprofit, and military affairs to bring its original and pragmatic ideas to life. The detailed examples range from Apple to General Motors, from the two Iraq wars to Afghanistan, from a small local market to Wal-Mart, from Nvidia to Silicon Graphics, from the Getty Trust to the Los Angeles Unified School District, from Cisco Systems to Paccar, and from Global Crossing to the 2007–08 financial crisis. Reflecting an astonishing grasp and integration of economics, finance, technology, history, and the brilliance and foibles of the human character, Good Strategy/Bad Strategy stems from Rumelt’s decades of digging beyond the superficial to address hard questions with honesty and integrity.

Writing Cases

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Publisher : London, Ont. : Ivey Publishing, Richard Ivey School of Business
ISBN 13 : 9780771422706
Total Pages : 190 pages
Book Rating : 4.4/5 (227 download)

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Book Synopsis Writing Cases by : Michiel R. Leenders

Download or read book Writing Cases written by Michiel R. Leenders and published by London, Ont. : Ivey Publishing, Richard Ivey School of Business. This book was released on 2001 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt:

ACCCN's Critical Care Nursing - E-Book

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Author :
Publisher : Elsevier Health Sciences
ISBN 13 : 0729580687
Total Pages : 837 pages
Book Rating : 4.7/5 (295 download)

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Book Synopsis ACCCN's Critical Care Nursing - E-Book by : Leanne Aitken

Download or read book ACCCN's Critical Care Nursing - E-Book written by Leanne Aitken and published by Elsevier Health Sciences. This book was released on 2011-11-21 with total page 837 pages. Available in PDF, EPUB and Kindle. Book excerpt: A revised new edition of this comprehensive critical care nursing text, developed with the Australian College of Critical Care Nurses (ACCCN). This second edition of ACCCN's Critical Care Nursing has been fully revised and updated for critical care nurses and students in Australia and New Zealand. As well as featuring the most recent critical care research data, current clinical practice, policies, procedures and guidelines specific to Australia and New Zealand, this new edition offers new and expanded chapters and case studies. The ultimate guide for critical care nurses and nursing students alike, ACCCN's Critical Care Nursing 2e has been developed in conjunction with the Australian College of Critical Care Nurses (ACCCN). As with the first edition, the text in ACCCN's Critical Care Nursing 2e reflects the expertise of ACCCN's highly-qualified team of local and international critical care nursing academics and clinicians. This authoritative nursing resource takes a patient-centred approach, encouraging practising critical care nurses and students to develop effective, high-quality critical care nursing practice. ACCCN's Critical Care Nursing 2e outlines the scope of critical care nursing, before detailing the core components and specialty aspects of critical care nursing, such as intensive care, emergency nursing, cardiac nursing, neuroscience nursing and acute care. Specific clinical conditions such as emergency presentations, trauma, resuscitation, and organ donation are featured to explore some of the more complex or unique aspects of specialty critical care nursing practice. expanded chapters for cardiovascular, respiratory and neurological content new chapters on Quality and Safety; Recovery and Rehabilitation; Psychological care; and Obstetric emergencies new case studies elaborate on relevant care issues critiques of recent research publications explore related topics practice tips highlight areas of care particularly relevant to daily clinical practice learning activities support knowledge, reflective learning and understanding