Work Place Drama

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No More Team Drama

Author : Joe Mull
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781717552280
Total Pages : 166 pages
Book Rating : 4.5/5 (522 download)

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Book Synopsis No More Team Drama by : Joe Mull

Download or read book No More Team Drama written by Joe Mull and published by Createspace Independent Publishing Platform. This book was released on 2018-04-28 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you a leader who is tired of your time, attention, and energy getting devoured by team drama? Gossip. Infighting. Complaints. Cliques. Drama is what occurs when team members aren't given the tools or support they need to rise above stress, selfishness, and disagreements. Team drama wreaks havoc on organizational health. It damages morale, productivity, engagement, and retention. Drama leads to customer complaints, lost revenue, and a talent exodus. It also sucks the life out of every manager it touches, monopolizing their time and obliterating their spirit. This is why leaders at every level, in every industry, have a duty to build team unity and prevent team drama. No More Team Drama deftly merges research in psychology, organizational development, and employee engagement with the author's practical experience training front-line leaders from all over the U.S. The result is an indispensable manual on improving the quality of interactions between employees in the workplace. Cure for the Common Leader author Joe Mull describes exactly how to transform a group of employees into a band of collaborators committed to working hard, getting along, and wowing customers. In other words: No. More. Team. Drama. -------- "Yes, yes, yes! Joe has smartly and frankly addressed behaviors that suck the energy out of so many at work, providing us all credible, doable fixes. No More Team Drama should be required for anyone serious about creating healthy company cultures!" - Suzanne Malausky, Director of Culture and Talent Management, MedExpress, an Optum Company "Using proven ideas and presented in a real-world, read-it-and-use-it format, No More Team Drama is a treasure trove of resources and expert ideas to improve employee engagement, customer experience, and co-worker connections." - Vicki Hess, Author, Shift to Professional Paradise and 6 Shortcuts to Employee Engagement "I spent 20 years leading professional baseball organizations. I can attest that this book explains simply how to develop a workforce that models the best, most successful teams in sports. Joe mixes Gladwell-like stories and research with real-world experiences, so that you learn how to develop workplace teams that get along, while getting the job done." - Skip Weisman, Author, Overcoming The 7 Deadliest Communication SINs: A New Standard for Workplace Communication

The Drama-Free Workplace

Author : Patti Perez
Publisher : John Wiley & Sons
ISBN 13 : 1119546443
Total Pages : 222 pages
Book Rating : 4.1/5 (195 download)

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Book Synopsis The Drama-Free Workplace by : Patti Perez

Download or read book The Drama-Free Workplace written by Patti Perez and published by John Wiley & Sons. This book was released on 2019-03-26 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt: Eliminate sexual harassment, unconscious bias, ethical lapses and other HR nightmares! Companies spend millions on legal compliance training and initiatives to eliminate workplace drama and the resulting low morale and lawsuits, but don’t always get the results they want. Most organizations understand that simply checking legal compliance boxes around sexual harassment, bias, etc. isn’t enough, but are at a loss on how to implement solutions, especially in today’s post-#MeToo world. Patti Perez is an attorney, HR expert, trainer, and former state regulator, who has conducted over 1,200 workplace investigations. In this unique book, she explains the secret to avoiding all forms of drama, legal exposure, and low morale: A healthy workplace culture. Patti combines the lessons learned from 25 years of professional experience with robust data from behavioral science research to debunk common myths, including the belief that a focus on legal compliance leads to a healthy workplace culture. (In fact, it increases the likelihood of getting sued). The Drama-Free Workplace includes a section with easy-to-understand causes, effects and solutions to problems related to: Sexual harassment Bias and diversity Ethics lapses The book also includes helpful information on: Becoming an organization that values and practices fearlessness, fairness and freedom Anticipating situations that give rise to drama, with detailed advice on how to prevent it from happening Using emotional intelligence to communicate more precisely and persuasively about sensitive, controversial topics in the workplace Finally, the book’s DIY section guides companies on how to: draft and enforce helpful policies (that employees will actually read and *want* to follow) design and deliver powerful and effective training programs investigate and resolve claims of sexual harassment and other types of misconduct. Together, these practical tools will help all your employees feel valued and motivated, and keep drama, disengagement, and lawsuits, away.

From Bud to Boss

Author : Kevin Eikenberry
Publisher : John Wiley & Sons
ISBN 13 : 0470943904
Total Pages : 326 pages
Book Rating : 4.4/5 (79 download)

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Book Synopsis From Bud to Boss by : Kevin Eikenberry

Download or read book From Bud to Boss written by Kevin Eikenberry and published by John Wiley & Sons. This book was released on 2011-01-07 with total page 326 pages. Available in PDF, EPUB and Kindle. Book excerpt: Practical advice for making the shift to your first leadership position The number of people who will become first-time supervisors will likely grow in the next 10 years, as Baby Boomers retire. Perhaps the most challenging leadership experience anyone will face isn't one at the top, but their first promotion to leadership. They must deal with the change and uncertainty that comes with a new job, requiring new skills, and they've been promoted from peer to leader. While the book addresses the needs of any manager, supervisor, or leader, it pulls from the best leadership and management thinking, and puts the focus on the difficulties that new leaders experience. Includes practical information for new managers who must supervise friends and former peers Authors are expert consultants who work with leaders at all levels Shows how to adopt the mindset of a leader, including: communicating change, giving feedback, coaching employees, leading productive teams, and achieving goals This much-needed book can help new leaders get beyond the stress and fear to focus on becoming the most effective leader they can be-starting right now.

Creating a Drama-Free Workplace

Author : Anna Maravelas
Publisher : Red Wheel/Weiser
ISBN 13 : 1632657759
Total Pages : 226 pages
Book Rating : 4.6/5 (326 download)

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Book Synopsis Creating a Drama-Free Workplace by : Anna Maravelas

Download or read book Creating a Drama-Free Workplace written by Anna Maravelas and published by Red Wheel/Weiser. This book was released on 2020-01-01 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Maravelas is the best source on workplace irritability and tension.” —Matt Villano, New York Times The human longing for respect and dignity is deep and pervasive. Yet, while resolving more than 300 workplace conflicts, author Anna Maravelas has met thousands of individuals struggling with tension and mistrust. Creating a Drama-Free Workplace contains strategies to avoid and reverse these troubling trends. Learn why trust and connectedness slip through our fingers despite our yearnings for workplaces that are grounded in collaboration and success. Stop common missteps before they walk out the door with your most valuable assets—trust, morale, and productivity. You can create the environments you desire and deserve with these proven skills grounded in neuroscience. In this book you will learn how to: Take the drama out of disagreement and enhance your ability to problem solve. Eliminate the 5 root causes of workplace tension. Be hard on the problem and soft on the people and create lasting alliances. Preserve your integrity by talking to people rather than about them. Replace bitterness about the past with a shared responsibility for the future. Knowing how to transform conflict into collaboration affects the outcome of every interaction, challenge, and opportunity.

No Ego

Author : Cy Wakeman
Publisher : St. Martin's Press
ISBN 13 : 125014406X
Total Pages : 223 pages
Book Rating : 4.2/5 (51 download)

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Book Synopsis No Ego by : Cy Wakeman

Download or read book No Ego written by Cy Wakeman and published by St. Martin's Press. This book was released on 2017-09-19 with total page 223 pages. Available in PDF, EPUB and Kindle. Book excerpt: New York Times bestselling author and leadership trainer says: Getting your employees to do their work shouldn't have to be so much, well, work!

3 Vital Questions

Author : David Emerald
Publisher :
ISBN 13 : 9780996871839
Total Pages : 226 pages
Book Rating : 4.8/5 (718 download)

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Book Synopsis 3 Vital Questions by : David Emerald

Download or read book 3 Vital Questions written by David Emerald and published by . This book was released on 2019-03-26 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: Finalist, 2019 Indie Book Awards, Careers Category Transform Workplace Drama into Workforce Empowerment! If you have ever experienced infighting, such as a team or a department pitting itself against another team or department; if you have ever worked for a micromanaging and overbearing boss; if you have ever navigated the changes that come with a merger or other significant restructuring process, then you have had a front-row seat for organizational drama. 3 Vital Questions is a teaching story about transforming workplace drama and its heavy costs to organizations. Working late at night, Lucas, a middle manager in a large organization, meets a custodian named Ted. The two strike up a friendship as Ted teaches Lucas three vital questions with the power to transform the disillusionment he is experiencing at work. Readers follow Lucas as he learns how to shift from feeling like a Victim to acting as a Creator in his career. With the wise guidance of Ted and Kasey, a senior manager, Lucas applies the three vital questions and begins transforming his workplace relationships, with exciting results. At home, Lucas and his wife Sarah discover how the questions can spark creative collaboration with each other and their two young children. This long-awaited and highly enjoyable read by the author of the bestselling self-leadership title, The Power of TED* (*The Empowerment Dynamic) ushers in a new era of possibility for the world of work. This book teaches David Emerald's groundbreaking 3 Vital Questions(R) approach for empowering leaders and teams to become collaborative, engaged, and resilient in the face of the rapid changes that mark today's increasingly complex competitive environment.

Reality-Based Leadership

Author : Cy Wakeman
Publisher : John Wiley & Sons
ISBN 13 : 0470613505
Total Pages : 199 pages
Book Rating : 4.4/5 (76 download)

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Book Synopsis Reality-Based Leadership by : Cy Wakeman

Download or read book Reality-Based Leadership written by Cy Wakeman and published by John Wiley & Sons. This book was released on 2010-09-21 with total page 199 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leadership strategies grounded in reality and focused on results Recent polls show that 71% of workers think about quitting their jobs every day. That number would be shocking-if people actually were quitting. Worse, they go to work, punching time clocks and collecting pay checks, while completely checked out emotionally. In Reality-Based Leadership, expert Fast Company blogger Cy Wakeman reveals how to be the kind of leader who changes the way people think about and perceive their circumstances-one who deals with the facts, clarifies roles, gives clear and direct feedback, and insists that everyone do the same-without drama or defensiveness. Filled with dynamic examples, innovative tools, and diagnostic tests, this book shows you how to become a Reality-Based Leader, revealing how to: Uncover destructive thought patterns with yourself and others Diffuse drama and lead the person in front of you Stop managing and start leading, empowering others to focus on facts and think for themselves Equipped with a facts-based, confident approach, you will free yourself from the frustrations you face at work and transform yourself into a Reality-Based Leader, with the ability to liberate and inspire others.

No-Drama Leadership

Author : Marlene Chism
Publisher : Routledge
ISBN 13 : 1351861026
Total Pages : 222 pages
Book Rating : 4.3/5 (518 download)

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Book Synopsis No-Drama Leadership by : Marlene Chism

Download or read book No-Drama Leadership written by Marlene Chism and published by Routledge. This book was released on 2016-11-03 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt: Choice. Power. Speed. Today's leaders continually face these forces. But with too many choices, too much power, and too much speed, leaders often make decisions in a heightened state of emotion (and drama). Hasty decisions are often poor ones and in this climate there is no place to hide. Privacy is a thing of the past; the days of covering up or ignoring a problem are over. In today's transparent culture, the decision making of leaders is more vulnerable then ever-and it is more critical than ever to get it right. Marlene Chism's No-Drama Leadership introduces just the model the corporate world needs. Using case studies, checklists, and examples from various levels of hierarchy in leadership and from a variety of industries, Chism introduces the mindset shifts and practical skills needed to develop enlightened leaders, whose decision making flows from a much more grounded and aligned place. You will learn how to: Identify the signs of misalignment Increase your leadership effectiveness Use four quadrants of change as a catalyst for leadership growth Increase employee engagement Tap into the gifts and talents of your employees Communicate strategically Create a culture of accountability Increase innovation and productivity through empowerment Today's leader needs more than position, power, or business acumen. Today's leader needs more than self-management, communication skills, or emotional intelligence. We need leaders who are aligned, aware, and accountable, who balance choice and power with wisdom and responsibility-leaders who embrace and embody both the inner game of leadership growth with the outer game of business results, modeling both the mindsets and actions that transform the cultures they lead.

The Drama-Free Office

Author : Jim Warner
Publisher : Oncourse Publishing
ISBN 13 : 9780615659954
Total Pages : 216 pages
Book Rating : 4.6/5 (599 download)

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Book Synopsis The Drama-Free Office by : Jim Warner

Download or read book The Drama-Free Office written by Jim Warner and published by Oncourse Publishing. This book was released on 2012-07-04 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn proven, field-tested techniques to manage disruptive, drama-causing subordinates, peers, and bosses to dramatically improve productivity and boost the bottom line.

Mean Girls at Work: How to Stay Professional When Things Get Personal

Author : Katherine Crowley
Publisher : McGraw Hill Professional
ISBN 13 : 0071802053
Total Pages : 209 pages
Book Rating : 4.0/5 (718 download)

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Book Synopsis Mean Girls at Work: How to Stay Professional When Things Get Personal by : Katherine Crowley

Download or read book Mean Girls at Work: How to Stay Professional When Things Get Personal written by Katherine Crowley and published by McGraw Hill Professional. This book was released on 2012-11-02 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of the New York Post's Top 10 Career Books of 2012 and a Booklist Top 10 Business Book DO YOU WORK WITH A MEAN GIRL? A woman’s field guide to the new frontier of professional development—working with other women Women-to-women relationships in the workplace are . . . complicated. When they’re good, they’re great. But when they’re bad, they can ruin your day, your week—even your year. Packed with proven advice from two of today’s leading experts in workplace relationships, this one-of-a-kind guide gives women the tools they need to navigate difficult situations unique to women-to-women relationships—whether with a boss, a colleague, a client, or an employee. Have you dealt with a woman in the workplace who: “Accidentally” excludes you from important meetings? Seems intent on taking you down professionally? Gossips about you with other coworkers? Makes you look bad by missing deadlines? Forms a “pack” of mean girls to make your life miserable? Mean Girls at Work isn’t just about surviving difficult situations. It’s about transforming a toxic relationship into one that benefits and supports both of you. This book is also for women who engage in mean behavior . . . but don’t know it. After all, who hasn’t gossiped about a female coworker? Who hasn’t rolled her eyes in the presence of a woman she doesn’t like? Who hasn’t scanned another woman head to toe—which is just a nonverbal way of saying, “You’ve just been judged”? The authors provide invaluable advice to the more subtle ways of being mean—even if they’re not intended. With a workforce composed of a higher percentage of women than ever, workplace dynamics have changed. Crowley and Elster cover every conceivable scenario, providing critical advice on how to rise above the fray and move forward professionally. Mean Girls at Work is your map to dodging the mines and moving forward in today’s transformed workplace. Praise for Mean Girls at Work “An invaluable suit of armor for surviving nine to five!” —Leil Lowndes, bestselling author of How to Talk to Anyone “If you think the emotional cruelty of comedies like Mean Girls and Heathers doesn’t exist in the real world workplace, think again. In Mean Girls at Work, Katherine Crowley and Kathi Elster valuably chronicle female vs. female predators and offer solid defensive strategies.” —Ann Kreamer, author of It’s Always Personal: Navigating Emotion in the New Workplace “Whether you are in your twenties and just starting your professional career, your midcareer forties, when you are supposed to have figured it out already, or a woman in her fifties or sixties who’s seen it all—this book is a must-read. . . . The authors have finally given women the tools and the sound advice necessary to deal with . . . conflicts that keep us all from succeeding. . . . Carry this book with you to work every day!” —Carolyn Cassin, President, Michigan Women’s Foundation “A must-read for women of all ages in today’s workforce. This book offers what we all need to develop the capacities to endure this ever-changing workplace. We know it is all about relationships and you need the skills outlined in this book to survive and thrive when the Mean Girls attack.” —Kim Harrington, Coordinator, Professional Development and Training, Office of Human Resources, California State University, Sacramento

Stop Complainers and Energy Drainers

Author : Linda Byars Swindling
Publisher : John Wiley & Sons
ISBN 13 : 111849296X
Total Pages : 224 pages
Book Rating : 4.1/5 (184 download)

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Book Synopsis Stop Complainers and Energy Drainers by : Linda Byars Swindling

Download or read book Stop Complainers and Energy Drainers written by Linda Byars Swindling and published by John Wiley & Sons. This book was released on 2013-02-26 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Turn constant complainers into productive contributors Constant complainers take up resources, time, and mental bandwidth in the workplace. When you change a culture of complainers to one of contributors, you boost morale, increase productivity, and promote effective communication. In short, you get more done with less drama. In Stop Complainers and Energy Drainers, workplace communication expert Linda Swindling shares her expertise in negotiating tough situations in the workplace. Discover how to influence others to accomplish your purpose. Stop Complainers and Energy Drainers uses scenarios, engaging questions, and survey results to provide strategies that can be implemented immediately. Shows how to identify complainers and time drainers Provides forms to help prepare for discussions, suggested language to show up powerfully, and encouragement to apply strategies Offers concrete phrases and tactics to refocus a complainer and end unproductive conversations Stop Complainers and Energy Drainers is research-driven and focused on how to identify as well as manage conversations with "venters," complainers, whiners, and energy drainers. With these guidelines for communication, you'll see powerful results, improved relationships, and increased confidence.

Ideas that Work in Drama

Author : Michael Theodorou
Publisher : Nelson Thornes
ISBN 13 : 9780748702251
Total Pages : 184 pages
Book Rating : 4.7/5 (22 download)

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Book Synopsis Ideas that Work in Drama by : Michael Theodorou

Download or read book Ideas that Work in Drama written by Michael Theodorou and published by Nelson Thornes. This book was released on 1989 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt: Contains classroom exercises for teachers of drama in the secondary school.

Structuring Drama Work

Author : Jonothan Neelands
Publisher : Cambridge University Press
ISBN 13 : 1107530164
Total Pages : 175 pages
Book Rating : 4.1/5 (75 download)

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Book Synopsis Structuring Drama Work by : Jonothan Neelands

Download or read book Structuring Drama Work written by Jonothan Neelands and published by Cambridge University Press. This book was released on 2015-09-03 with total page 175 pages. Available in PDF, EPUB and Kindle. Book excerpt: Structuring Drama Work is the only drama resource that explores 100 dramatic conventions and techniques and provides ideas for how to practise them. This book explains dramatic conventions and what they do, explores how dramatic techniques can be used, provides cultural connections and global contexts and includes examples of the techniques in the context of plays and texts. The compact size and simple format make this book convenient and easy to use. Suitable for IGCSE® students up to A Level, IB Diploma and beyond, this resource will give inspiration and ideas to students and save teachers valuable planning time by providing numerous examples in a global context.

Car

Author : Mary Walton
Publisher : W. W. Norton & Company
ISBN 13 : 9780393318616
Total Pages : 396 pages
Book Rating : 4.3/5 (186 download)

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Book Synopsis Car by : Mary Walton

Download or read book Car written by Mary Walton and published by W. W. Norton & Company. This book was released on 1997 with total page 396 pages. Available in PDF, EPUB and Kindle. Book excerpt: This astonishing journey into the belly of one of our most important industries, a portrait of the energy and ingenuity of America at work, follows the 1996 Ford Taurus from its conception to its public debut.

The Drama of the Gifted Child

Author :
Publisher : Basic Books
ISBN 13 : 0786743611
Total Pages : 144 pages
Book Rating : 4.7/5 (867 download)

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Book Synopsis The Drama of the Gifted Child by :

Download or read book The Drama of the Gifted Child written by and published by Basic Books. This book was released on 2008-12-15 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: This “rare and compelling” (New York Magazine) bestseller examines childhood trauma and the enduring effects it has on an individual's management of repressed anger and pain. Why are many of the most successful people plagued by feelings of emptiness and alienation? This wise and profound book has provided millions of readers with an answer--and has helped them to apply it to their own lives. Far too many of us had to learn as children to hide our own feelings, needs, and memories skillfully in order to meet our parents' expectations and win their "love." Alice Miller writes, "When I used the word 'gifted' in the title, I had in mind neither children who receive high grades in school nor children talented in a special way. I simply meant all of us who have survived an abusive childhood thanks to an ability to adapt even to unspeakable cruelty by becoming numb.... Without this 'gift' offered us by nature, we would not have survived." But merely surviving is not enough. The Drama of the Gifted Child helps us to reclaim our life by discovering our own crucial needs and our own truth.

Life's Messy, Live Happy

Author : Cy Wakeman
Publisher : St. Martin's Press
ISBN 13 : 1250275172
Total Pages : 272 pages
Book Rating : 4.2/5 (52 download)

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Book Synopsis Life's Messy, Live Happy by : Cy Wakeman

Download or read book Life's Messy, Live Happy written by Cy Wakeman and published by St. Martin's Press. This book was released on 2022-03-29 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: A simple shift in thinking can change everything you believe about your own happiness. By the time we become adults, most of us have joined the religion of suffering, which preaches that unless circumstances are controlled, life will be a mess. We compare ourselves to others and speculate about an impossible-to-know future, holding out hope for an improved life through getting ahead, fulfilling passion, or finding true love. But the idea that happiness comes from putting effort toward altering one’s circumstances is harmful and backward. What if we instead learned to understand that circumstances can rarely be controlled, and that life is, and always will be, messy? From that starting point, we could learn to use our minds to create happiness despite life’s ever-changing circumstances and events. Life’s Messy, Live Happy by Cy Wakeman is about dramatically changing the level of happiness you feel in your daily life, by learning to disconnect happiness from external forces, stop worrying about the future, and realize that most of your negative feelings are about things that never even happened. Wakeman is a credible, relatable teacher—a business owner, mother, and community member who has lived her philosophy and achieved profound happiness and success in a crazy, messy life. Filled with concrete daily practices and true stories that are hilarious, painful, and poignant, this book will change everything: your perspective, your focus, and your energy level for everyday life.

The Busy Leader's Handbook

Author : Quint Studer
Publisher : John Wiley & Sons
ISBN 13 : 1119576644
Total Pages : 295 pages
Book Rating : 4.1/5 (195 download)

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Book Synopsis The Busy Leader's Handbook by : Quint Studer

Download or read book The Busy Leader's Handbook written by Quint Studer and published by John Wiley & Sons. This book was released on 2019-10-01 with total page 295 pages. Available in PDF, EPUB and Kindle. Book excerpt: A comprehensive book of “need-to-know” insights for busy leaders Being a great leader means getting the fundamentals right. It also means consistently doing the “little things” that make a positive difference in the lives of employees, customers, and other stakeholders. The Busy Leader’s Handbook: How to Lead People and Places That Thrive is a practical, easy-to-use book filled with gentle reminders of what we should be doing every day—especially when work is at its most intense. The Handbook is packed with proven best practices, tools, tips, and tactics for engaging employees, revitalizing cultures, delighting customers, and building high-performance companies. Short, succinct, and accessible, each chapter is “stand-alone,” offering helpful advice for meeting common business challenges. Plus, the strategies, approaches, and tactics are designed to be put into action immediately. Best-selling author, businessman, visionary, and entrepreneur Quint Studer draws on his 30-plus years of experience in helping organizations of all sizes and leaders at every level reach peak performance. Comprehensive in scope, his book overflows with insights and practical advice to help you make smart leadership decisions. For example: Why putting the right foundational structures in place early on creates clarity and heads off problems that cause businesses to struggle and fail The importance of followership: why being a good leader requires that you first be a good follower Why we tend to run from self-disruption and a sense of being unsettled (and how to learn to embrace them instead) Why leaders should seek consent, not consensus How to engage employees and create a positive workplace culture How to help employees find meaning and purpose in their work How to conduct difficult conversations and resolve conflicts—and why having these skills (or not) can make or break you as a leader Advice for attracting and hiring the best talent, retaining them over time, and dealing with the low performers who drive them away Why mentoring is so powerful and how to encourage it inside your company Tips and tactics for seeing the world through your customer’s eyes How to reduce customer anxiety (and encourage them to buy) with the right words at the right times for the right reasons The Busy Leader’s Handbook functions as a desk reference and pocket guide for anyone in a leadership position. It’s also a great training tool for onboarding new leaders. Whether you work for a start-up, a small or mid-size business, or a large corporation, this book will change how you think, inspire you to do your job better—and help your organization thrive.