Voip And Unified Communications

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VoIP and Unified Communications

Author : William A. Flanagan
Publisher : John Wiley & Sons
ISBN 13 : 1118166035
Total Pages : 322 pages
Book Rating : 4.1/5 (181 download)

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Book Synopsis VoIP and Unified Communications by : William A. Flanagan

Download or read book VoIP and Unified Communications written by William A. Flanagan and published by John Wiley & Sons. This book was released on 2012-02-27 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: Translates technical jargon into practical business communications solutions This book takes readers from traditional voice, fax, video, and data services delivered via separate platforms to a single, unified platform delivering all of these services seamlessly via the Internet. With its clear, jargon-free explanations, the author enables all readers to better understand and assess the growing number of voice over Internet protocol (VoIP) and unified communications (UC) products and services that are available for businesses. VoIP and Unified Communications is based on the author's careful review and synthesis of more than 7,000 pages of published standards as well as a broad range of datasheets, websites, white papers, and webinars. It begins with an introduction to IP technology and then covers such topics as: Packet transmission and switching VoIP signaling and call processing How VoIP and UC are defining the future Interconnections with global services Network management for VoIP and UC This book features a complete chapter dedicated to cost analyses and payback calculations, enabling readers to accurately determine the short- and long-term financial impact of migrating to various VoIP and UC products and services. There's also a chapter detailing major IP systems hardware and software. Throughout the book, diagrams illustrate how various VoIP and UC components and systems work. In addition, the author highlights potential problems and threats to UC services, steering readers away from common pitfalls. Concise and to the point, this text enables readers—from novices to experienced engineers and technical managers—to understand how VoIP and UC really work so that everyone can confidently deal with network engineers, data center gurus, and top management.

Unified Communications For Dummies

Author : Tony Bradley
Publisher : John Wiley & Sons
ISBN 13 : 0470401443
Total Pages : 412 pages
Book Rating : 4.4/5 (74 download)

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Book Synopsis Unified Communications For Dummies by : Tony Bradley

Download or read book Unified Communications For Dummies written by Tony Bradley and published by John Wiley & Sons. This book was released on 2010-01-12 with total page 412 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover what Unified Communications can do for your business In our increasingly mobile world, communication must be effective, global, and available through multiple technologies seamlessly. Unified Communications logically blends and combines previously separate services and features, making communication possible by any means, with anyone, using any of your devices. This complex topic is perfect for a book dedicated to making everything easier! Unified Communications For Dummies introduces you to the many advantages this technology offers your business and shows you how to develop a strategy for bringing it about. Unified Communications is a new paradigm for working and communicating efficiently and collaboratively This book explains the features available with Unified Communications and how they can create new capabilities to drive customer satisfaction Shows how Unified Communications encompasses office and mobile phones, voicemail, instant messaging, fax, Internet phone calls, texting, and even Web conferencing Provides a step-by-step approach for creating a Unified Communications strategy Offers tips for improving the implementation process Shares real-world examples of how Unified Communications is being used today Unified Communications For Dummies shows you how to meet business needs with this emerging, cutting-edge solution.

VoIP and Unified Communications

Author : William A. Flanagan
Publisher : John Wiley & Sons
ISBN 13 : 1118019210
Total Pages : 322 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis VoIP and Unified Communications by : William A. Flanagan

Download or read book VoIP and Unified Communications written by William A. Flanagan and published by John Wiley & Sons. This book was released on 2012-03-20 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: Translates technical jargon into practical business communications solutions This book takes readers from traditional voice, fax, video, and data services delivered via separate platforms to a single, unified platform delivering all of these services seamlessly via the Internet. With its clear, jargon-free explanations, the author enables all readers to better understand and assess the growing number of voice over Internet protocol (VoIP) and unified communications (UC) products and services that are available for businesses. VoIP and Unified Communications is based on the author's careful review and synthesis of more than 7,000 pages of published standards as well as a broad range of datasheets, websites, white papers, and webinars. It begins with an introduction to IP technology and then covers such topics as: Packet transmission and switching VoIP signaling and call processing How VoIP and UC are defining the future Interconnections with global services Network management for VoIP and UC This book features a complete chapter dedicated to cost analyses and payback calculations, enabling readers to accurately determine the short- and long-term financial impact of migrating to various VoIP and UC products and services. There's also a chapter detailing major IP systems hardware and software. Throughout the book, diagrams illustrate how various VoIP and UC components and systems work. In addition, the author highlights potential problems and threats to UC services, steering readers away from common pitfalls. Concise and to the point, this text enables readers—from novices to experienced engineers and technical managers—to understand how VoIP and UC really work so that everyone can confidently deal with network engineers, data center gurus, and top management.

Seven Deadliest Unified Communications Attacks

Author : Dan York
Publisher : Syngress
ISBN 13 : 1597495484
Total Pages : 224 pages
Book Rating : 4.5/5 (974 download)

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Book Synopsis Seven Deadliest Unified Communications Attacks by : Dan York

Download or read book Seven Deadliest Unified Communications Attacks written by Dan York and published by Syngress. This book was released on 2010-06-04 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Seven Deadliest Unified Communications Attacks provides a comprehensive coverage of the seven most dangerous hacks and exploits specific to Unified Communications (UC) and lays out the anatomy of these attacks including how to make your system more secure. You will discover the best ways to defend against these vicious hacks with step-by-step instruction and learn techniques to make your computer and network impenetrable. The book describes the intersection of the various communication technologies that make up UC, including Voice over IP (VoIP), instant message (IM), and other collaboration technologies. There are seven chapters that focus on the following: attacks against the UC ecosystem and UC endpoints; eavesdropping and modification attacks; control channel attacks; attacks on Session Initiation Protocol (SIP) trunks and public switched telephone network (PSTN) interconnection; attacks on identity; and attacks against distributed systems. Each chapter begins with an introduction to the threat along with some examples of the problem. This is followed by discussions of the anatomy, dangers, and future outlook of the threat as well as specific strategies on how to defend systems against the threat. The discussions of each threat are also organized around the themes of confidentiality, integrity, and availability. This book will be of interest to information security professionals of all levels as well as recreational hackers. Knowledge is power, find out about the most dominant attacks currently waging war on computers and networks globally Discover the best ways to defend against these vicious attacks; step-by-step instruction shows you how Institute countermeasures, don’t be caught defenseless again, and learn techniques to make your computer and network impenetrable

Hacking Exposed Unified Communications & VoIP Security Secrets & Solutions, Second Edition

Author : Mark Collier
Publisher : McGraw Hill Professional
ISBN 13 : 0071798773
Total Pages : 560 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Hacking Exposed Unified Communications & VoIP Security Secrets & Solutions, Second Edition by : Mark Collier

Download or read book Hacking Exposed Unified Communications & VoIP Security Secrets & Solutions, Second Edition written by Mark Collier and published by McGraw Hill Professional. This book was released on 2013-12-20 with total page 560 pages. Available in PDF, EPUB and Kindle. Book excerpt: The latest techniques for averting UC disaster Establish a holistic security stance by learning to view your unified communications infrastructure through the eyes of the nefarious cyber-criminal. Hacking Exposed Unified Communications & VoIP, Second Edition offers thoroughly expanded coverage of today’s rampant threats alongside ready-to deploy countermeasures. Find out how to block TDoS, toll fraud, voice SPAM, voice social engineering and phishing, eavesdropping, and man-in-the-middle exploits. This comprehensive guide features all-new chapters, case studies, and examples. See how hackers target vulnerable UC devices and entire networks Defend against TDoS, toll fraud, and service abuse Block calling number hacks and calling number spoofing Thwart voice social engineering and phishing exploits Employ voice spam mitigation products and filters Fortify Cisco Unified Communications Manager Use encryption to prevent eavesdropping and MITM attacks Avoid injection of malicious audio, video, and media files Use fuzzers to test and buttress your VoIP applications Learn about emerging technologies such as Microsoft Lync, OTT UC, other forms of UC, and cloud and WebRTC

Voip

Author : Milos Ockay Ph D
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781729650851
Total Pages : 192 pages
Book Rating : 4.6/5 (58 download)

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Book Synopsis Voip by : Milos Ockay Ph D

Download or read book Voip written by Milos Ockay Ph D and published by Createspace Independent Publishing Platform. This book was released on 2018-11-13 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: The author introduces the essentials of Cisco Call Manager Express. Clearly and consistently guides you toward the functional VoIP solution. Carefully selected command line interface configuration tasks build the VoIP network with multiple services. Configuration tasks are presented in side by side multi-protocol (SCCP/SIP) fashion. All the configuration tasks are fully solved with instructions, hints and with the minimal hardware requirements in mind.A hands-on approach makes this book an ideal study material for students, administrators and networking enthusiasts with at least introductory IT and networking experience. The author assumes no specialized background in networking. In the first chapter the author explains preliminaries and essentials for those who need it.

CVOICE 8.0

Author : Andrew Froehlich
Publisher : John Wiley & Sons
ISBN 13 : 1118181417
Total Pages : 626 pages
Book Rating : 4.1/5 (181 download)

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Book Synopsis CVOICE 8.0 by : Andrew Froehlich

Download or read book CVOICE 8.0 written by Andrew Froehlich and published by John Wiley & Sons. This book was released on 2011-10-11 with total page 626 pages. Available in PDF, EPUB and Kindle. Book excerpt: VoIP and convergence are hot topics, and the CVOICE 8.0 exam targets candidates looking to pass Exam 642-437 and pursue their CCNP Voice certification. Companies continue to add VoIP service at a record pace, and network administrators are ramping up their skills. This new member of the Sybex Study Guide series covers everything you’ll need to know to pass the certification exam. VoIP (Voice over IP) is rapidly becoming a preferred solution for companies, and Cisco has responded to the need with a new certification to assure proficiency in VoIP technology Prepares IT professionals for the CVOICE 8.0 exam and includes a CD with the Sybex Test Engine, flashcards, and the Glossary in PDF format. Covers gateway components, dial plans, basic operation and components of VoIP, how to implement a gateway, the function and interoperation of gatekeepers, how to implement an IP-to-IP gateway, and more Administrators of Cisco VoIP networks will find all the essential tools for CVOICE exam success in CVOICE 8.0: Implementing Cisco Unified Communications Voice over IP and QoS v8.0 Study Guide.

Learning VoIP and Unified Communications

Author : Lisa Bock
Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (112 download)

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Book Synopsis Learning VoIP and Unified Communications by : Lisa Bock

Download or read book Learning VoIP and Unified Communications written by Lisa Bock and published by . This book was released on 2017 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Securing Cisco IP Telephony Networks

Author : Akhil Behl
Publisher : Cisco Press
ISBN 13 : 0132731061
Total Pages : 1154 pages
Book Rating : 4.1/5 (327 download)

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Book Synopsis Securing Cisco IP Telephony Networks by : Akhil Behl

Download or read book Securing Cisco IP Telephony Networks written by Akhil Behl and published by Cisco Press. This book was released on 2012-08-31 with total page 1154 pages. Available in PDF, EPUB and Kindle. Book excerpt: The real-world guide to securing Cisco-based IP telephony applications, devices, and networks Cisco IP telephony leverages converged networks to dramatically reduce TCO and improve ROI. However, its critical importance to business communications and deep integration with enterprise IP networks make it susceptible to attacks that legacy telecom systems did not face. Now, there’s a comprehensive guide to securing the IP telephony components that ride atop data network infrastructures–and thereby providing IP telephony services that are safer, more resilient, more stable, and more scalable. Securing Cisco IP Telephony Networks provides comprehensive, up-to-date details for securing Cisco IP telephony equipment, underlying infrastructure, and telephony applications. Drawing on ten years of experience, senior network consultant Akhil Behl offers a complete security framework for use in any Cisco IP telephony environment. You’ll find best practices and detailed configuration examples for securing Cisco Unified Communications Manager (CUCM), Cisco Unity/Unity Connection, Cisco Unified Presence, Cisco Voice Gateways, Cisco IP Telephony Endpoints, and many other Cisco IP Telephony applications. The book showcases easy-to-follow Cisco IP Telephony applications and network security-centric examples in every chapter. This guide is invaluable to every technical professional and IT decision-maker concerned with securing Cisco IP telephony networks, including network engineers, administrators, architects, managers, security analysts, IT directors, and consultants. Recognize vulnerabilities caused by IP network integration, as well as VoIP’s unique security requirements Discover how hackers target IP telephony networks and proactively protect against each facet of their attacks Implement a flexible, proven methodology for end-to-end Cisco IP Telephony security Use a layered (defense-in-depth) approach that builds on underlying network security design Secure CUCM, Cisco Unity/Unity Connection, CUPS, CUCM Express, and Cisco Unity Express platforms against internal and external threats Establish physical security, Layer 2 and Layer 3 security, and Cisco ASA-based perimeter security Complete coverage of Cisco IP Telephony encryption and authentication fundamentals Configure Cisco IOS Voice Gateways to help prevent toll fraud and deter attacks Secure Cisco Voice Gatekeepers and Cisco Unified Border Element (CUBE) against rogue endpoints and other attack vectors Secure Cisco IP telephony endpoints–Cisco Unified IP Phones (wired, wireless, and soft phone) from malicious insiders and external threats This IP communications book is part of the Cisco Press® Networking Technology Series. IP communications titles from Cisco Press help networking professionals understand voice and IP telephony technologies, plan and design converged networks, and implement network solutions for increased productivity.

Packet Guide to Voice Over IP

Author : Bruce Hartpence
Publisher : "O'Reilly Media, Inc."
ISBN 13 : 1449339670
Total Pages : 243 pages
Book Rating : 4.4/5 (493 download)

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Book Synopsis Packet Guide to Voice Over IP by : Bruce Hartpence

Download or read book Packet Guide to Voice Over IP written by Bruce Hartpence and published by "O'Reilly Media, Inc.". This book was released on 2013 with total page 243 pages. Available in PDF, EPUB and Kindle. Book excerpt: "A system administrator's guide to VoIP technologies"--Cover.

Unified Communications Forensics

Author : Nicholas Mr. Grant
Publisher : Syngress
ISBN 13 : 9781597499927
Total Pages : 0 pages
Book Rating : 4.4/5 (999 download)

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Book Synopsis Unified Communications Forensics by : Nicholas Mr. Grant

Download or read book Unified Communications Forensics written by Nicholas Mr. Grant and published by Syngress. This book was released on 2013-10-18 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Unified Communications Forensics: Anatomy of Common UC Attacks is the first book to explain the issues and vulnerabilities and demonstrate the attacks, forensic artifacts, and countermeasures required to establish a secure (UC) environment. This book is written by leading UC experts Nicholas Grant and Joseph W. Shaw II and provides material never before found on the market, including: . analysis of forensic artifacts in common UC attacks . an in-depth look at established UC technologies and attack exploits . hands-on understanding of UC attack vectors and associated countermeasures . companion website http://secvoip.com giving readers access to the most up-to-date information on UC attacks.

Taking Charge of Your VoIP Project

Author : John Q. Walker
Publisher : Cisco Press
ISBN 13 : 9780132702911
Total Pages : 316 pages
Book Rating : 4.7/5 (29 download)

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Book Synopsis Taking Charge of Your VoIP Project by : John Q. Walker

Download or read book Taking Charge of Your VoIP Project written by John Q. Walker and published by Cisco Press. This book was released on 2004-02-23 with total page 316 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strategies and solutions for successful VoIP deployments Justify your network investment The step-by-step approach to VoIP deployment and management enables you to plan early and properly for successful VoIP integration with your existing systems, networks, and applications. The detailed introduction offers a common grounding for members of both the telephony and data networking communities. IT managers and project leaders are armed with details on building a business case for VoIP, including details of return-on-investment (ROI) analysis and justification. A VoIP deployment is presented as a major IT project, enabling you to understand the steps involved and the required resources. The comprehensive look at quality of service and tuning describes when and where to use them in a VoIP deployment. These are often the most complex topics in VoIP; you'll get smart recommendations on which techniques to use in various circumstances. You learn how to plan for VoIP security, including prevention, detection, and reaction. Voice over IP (VoIP) is the telephone system of the future. Problem is, VoIP is not yet widely deployed, so there are few skilled practitioners today. As you make your move to VoIP, how will you know how to make VoIP work and keep it working well? What changes will you need to make without disrupting your business? How can you show your return on this investment? Many books contain technical details about VoIP, but few explain in plain language how to make it run successfully in an enterprise. Taking Charge of Your VoIP Project provides the detailed plans you need to be successful in your organization's deployment of VoIP. Through their years of work in the field, authors John Q. Walker and Jeffrey T. Hicks bring a project-oriented approach to VoIP, with much-needed clarity on getting VoIP to work well. Taking Charge of Your VoIP Project starts with simple concepts, each chapter building on the knowledge from the last. Although not a technical manual, you learn about the standards, such as H.323, G.711, and Real-Time Transport Protocol (RTP), and the implications they have on your VoIP system. Most importantly, you'll gain expert advice and a systematic guide on how to make VoIP work for your organization. This volume is in the Network Business Series offered by Cisco Press. Books in this series provide IT executives, decision makers, and networking professionals with pertinent information on today's most important technologies and business strategies. 158720092903152004

VoIP Performance Management and Optimization

Author : Adeel Ahmed
Publisher : Cisco Press
ISBN 13 : 0132583062
Total Pages : 675 pages
Book Rating : 4.1/5 (325 download)

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Book Synopsis VoIP Performance Management and Optimization by : Adeel Ahmed

Download or read book VoIP Performance Management and Optimization written by Adeel Ahmed and published by Cisco Press. This book was released on 2010-07-29 with total page 675 pages. Available in PDF, EPUB and Kindle. Book excerpt: VoIP Performance Management and Optimization A KPI-based approach to managing and optimizing VoIP networks IP Communications Adeel Ahmed, CCIE® No. 4574 Habib Madani Talal Siddiqui, CCIE No. 4280 VoIP Performance Management and Optimization is the first comprehensive, expert guide to managing, monitoring, troubleshooting, and optimizing large VoIP networks. Three leading Cisco VoIP experts bring together state-of-the-art techniques for ensuring that customer service level agreements (SLA) are consistently met or exceeded. The authors begin by reviewing how VoIP is deployed in enterprise and service provider networks and the performance tradeoffs and challenges associated with each leading VoIP deployment model. Next, they present a comprehensive approach to diagnosing problems in VoIP networks using key performance indicators (KPI) and proactively addressing issues before they impact service. In this book, you will find a proven tools-based strategy for gauging VoIP network health and maximizing performance and voice quality. You also will learn how to perform trend analysis and use the results for capacity planning and traffic engineering—thereby optimizing your networks for both the short- and long-term. The authors all work in the Cisco Advanced Services Group. Deploy, manage, monitor, and scale multivendor VoIP networks more effectively Integrate performance data from multiple VoIP network segments and service flows to effectively manage SLAs Use performance counters, call detail records, and call agent trace logs to gauge network health in real time Utilize dashboards to analyze and correlate VoIP metrics, analyze trends, and plan capacity Implement a layered approach to quickly isolate and troubleshoot both localized and systemic problems in VoIP networks Optimize performance in networks where the service provider owns the “last mile” connection Improve performance when VoIP is deployed over publicly shared infrastructure Manage performance in enterprise networks using both centralized and distributed call processing Plan media deployment for the best possible network performance Monitor trends, establish baselines, optimize existing resources, and identify emerging problems Understand and address common voice quality issues This IP communications book is part of the Cisco Press® Networking Technology Series. IP communications titles from Cisco Press help networking professionals understand voice and IP telephony technologies, plan and design converged networks, and implement network solutions for increased productivity. Category: Networking: Unified Communications Covers: Voice over IP Network Management

Cisco Unified Customer Voice Portal

Author : Rue Green
Publisher : Cisco Press
ISBN 13 : 0132660377
Total Pages : 385 pages
Book Rating : 4.1/5 (326 download)

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Book Synopsis Cisco Unified Customer Voice Portal by : Rue Green

Download or read book Cisco Unified Customer Voice Portal written by Rue Green and published by Cisco Press. This book was released on 2011-12-16 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cisco Unified Customer Voice Portal Building Unified Contact Centers Rue Green, CCIE® No. 9269 The definitive guide to deploying Cisco Unified Customer Voice Portal IVRs in any contact center environment Thousands of companies are replacing legacy ACD/TDM-based contact centers with pure IP-based unified contact center solutions. One of these solutions is quickly earning market leadership: Cisco Unified Customer Voice Portal (CVP). Now, one of the leading Cisco CVP experts brings together everything network and telephony professionals need to successfully implement production Interactive Voice Response (IVR) solutions with CVP: architectural guidelines, deployment best practices, detailed insights for design and sizing, and more. CCIE Rue Green guides you through designing unified contact centers with CVP, and deploying proven infrastructures to support your designs. The author first explains CVP’s architecture, outlining its key advantages and opportunities for integration and illuminating the design challenges it presents. Next, he guides you through addressing each of these challenges, covering all CVP components and tools and offering detailed insights available in no other book. Using this book’s detailed working configurations and examples, you can minimize configuration errors, reduce downtime, strengthen monitoring, and drive maximum value from any CVP-based unified call center solution. Rue Green, CCIE No. 9269 (Routing & Switching and Voice), CISSP, MCSE, MCITP is a Technical Leader for the Customer Collaboration Service Line within Cisco Advanced Services, where he focuses on unified contact center architectures and deployment methodologies. He currently acts in a delivery architect role for Unified CVP, Unified ICM, and Cisco Unified Communications Manager for Unified Contact Center Solutions. He has spent the last 21 years working within different roles related to the architecture, design, and implementation of large voice and data networks, including several years working with complex contact center solutions. · Discover CVP’s powerful capabilities and advantages · Understand how CVP’s components fit together into a unified architecture · Utilize CVP native components: Call Server, VXML Server, Reporting Server, Operations Console Server, and Cisco Unified Call Studio · Integrate non-native components such as IOS devices, Unified ICM, UCM, content load balancers, and third-party servers · Choose the right deployment model for your organization · Implement detailed call flows for Standalone, Call Director, Comprehensive, and VRU-only deployment models · Design Unified CVP for high availability · Efficiently deliver media via streaming, caching, and other techniques · Address crucial sizing, QoS, network latency, and security considerations · Successfully upgrade from older versions or H.323 platforms · Isolate and troubleshoot faults in native and non-native CVP components · Design virtualized Unified CVP deployments using UCS This IP communications book is part of the Cisco Press® Networking Technology Series. IP communications titles from Cisco Press help networking professionals understand voice and IP telephony technologies, plan and design converged networks, and implement network solutions for increased productivity.

Microsoft Voice and Unified Communications

Author : Joe Schurman
Publisher : Pearson Education
ISBN 13 : 032163473X
Total Pages : 460 pages
Book Rating : 4.3/5 (216 download)

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Book Synopsis Microsoft Voice and Unified Communications by : Joe Schurman

Download or read book Microsoft Voice and Unified Communications written by Joe Schurman and published by Pearson Education. This book was released on 2009-02-15 with total page 460 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Microsoft Voice and Unified Communications is essential reading for anyone using—or considering—Microsoft’s range of VoIP options, from consumers to small business owners to enterprise customers.” --Xuedong Huang, General Manager, Microsoft Research Communications, Innovation Center “Joe Schurman has captured the essence of Microsoft’s vision and implementation in the areas of Voice and Unified Communications. This is an important book for those interested in connecting the dots between the present and the future in human communications and understanding why things are evolving in that way.” --Gurdeep Singh Pall, Microsoft Corporate Vice President, Unified Communications Group Microsoft® Voice and Unified Communications is a book that provides insight into Microsoft’s Voice and Unified Communications portfolio of products and services related to Microsoft Windows Live, Microsoft Response Point, and the Microsoft Unified Communications platform. Here’s What You’ll Find Inside. . . · Microsoft’s vision of voice products and services for consumer, small/medium businesses, and enterprise organizations including a foreword by Gurdeep Singh Pall, Microsoft Corporate Vice President, Unified Communications Group, and commentary by Xuedong Huang, General Manager of the Microsoft Research Communications Innovation Center. · Technical guidance and information related to Microsoft Windows Live, Microsoft Response Point, and the Microsoft Unified Communications platform, including the newly released Microsoft Office Communications Server 2007 R2. · Sales guidance for selling Microsoft voice solutions in the SMB and Enterprise markets. · Examples of customized Microsoft voice and unified communications applications. · Overview of Microsoft voice and unified communications security. · Latest Microsoft voice and unified communications research and development. · Understanding of voice, unified communications, and telephony concepts and terms as well as the history and evolution of communications technology.

Cisco Unified Communications Manager 8

Author : Tanner Ezell
Publisher : Packt Publishing Ltd
ISBN 13 : 1849684332
Total Pages : 431 pages
Book Rating : 4.8/5 (496 download)

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Book Synopsis Cisco Unified Communications Manager 8 by : Tanner Ezell

Download or read book Cisco Unified Communications Manager 8 written by Tanner Ezell and published by Packt Publishing Ltd. This book was released on 2012-03-30 with total page 431 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is written in an easy-to-read style, with a strong emphasis on real-world, practical examples. Step-by-step explanations are provided for performing important administration tasks. If you are Cisco Unified Communications administrators or engineers looking forward for advanced recipes to perform important administration tasks, then this is the best guide for you. This book assumes familiarity with the basics of Cisco's Unified Communications Manager architecture.

Implementing Cisco Collaboration Applications (CAPPS) Foundation Learning Guide (CCNP Collaboration Exam 300-085 CAPPS)

Author : Chris Olsen
Publisher : Cisco Press
ISBN 13 : 0134272978
Total Pages : 602 pages
Book Rating : 4.1/5 (342 download)

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Book Synopsis Implementing Cisco Collaboration Applications (CAPPS) Foundation Learning Guide (CCNP Collaboration Exam 300-085 CAPPS) by : Chris Olsen

Download or read book Implementing Cisco Collaboration Applications (CAPPS) Foundation Learning Guide (CCNP Collaboration Exam 300-085 CAPPS) written by Chris Olsen and published by Cisco Press. This book was released on 2015-12-22 with total page 602 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now fully updated for the new Cisco CAPPS 300-085 exam, Implementing Cisco Collaboration Applications (CAPPS) Foundation Learning Guide is your Cisco® authorized learning tool for CCNP® Collaboration preparation. Part of the Cisco Press Foundation Learning Series, it teaches advanced skills for designing, deploying, configuring, and troubleshooting Cisco Collaboration and Unified Communications applications, devices, and networks. Author Chris Olsen shows how to effectively use Cisco Unity Connection, Cisco Unity Express, Cisco Instant Message and Presence, Cisco TelePresence Video Communication Server, and Cisco TelePresence Management Suite in production environments. He begins by introducing the server platforms and overlays that are the basis for all Cisco Unity Connection design and integration. Next, he presents in-depth coverage of a wide range of essential tasks–from user configuration to voicemail redundancy, configuring Cisco Jabber Mobile, to provisioning Cisco Prime Collaboration. Each chapter opens with a list of topics that clearly identifies its focus. Each chapter ends with a summary of key concepts for quick study, as well as review questions to assess and reinforce your understanding. Throughout, configuration examples and sample verification outputs illustrate critical issues in network operation and troubleshooting. Whether you are preparing for the CCNP Collaboration certification exams or you are just interested in learning about how to deploy and operate Cisco collaboration applications, you will find this book to be an invaluable resource. Shows how to integrate Cisco Unity Connection with Cisco Unified Communications Manager or other PBXs Covers configuring Cisco Unity Connection users, templates, service classes, distribution lists, security, LDAP, dial plans, and call management Walks through Unified Messaging single Inbox configuration Shows how to design, integrate, and configure feature-rich branch office messaging solutions with Cisco Unity Express Explains Cisco Unified IM and Presence components, design, integration, deployment, and feature configuration Covers Cisco Jabber and Cisco Jabber Mobile configuration Guides you through deploying Cisco Collaboration Systems Applications with Cisco Prime Collaboration Introduces Cisco TelePresence Management Suite (Cisco TMS) capabilities and scheduling options This book is in the Foundation Learning Guide Series. These guides are developed together with Cisco® as the only authorized, self-paced learning tools that help networking professionals build their understanding of networking concepts and prepare for Cisco certification exams.