Vocal Skills Pocketbook

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Publisher : Management Pocketbooks
ISBN 13 : 190707788X
Total Pages : 114 pages
Book Rating : 4.9/5 (7 download)

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Book Synopsis Vocal Skills Pocketbook by : Richard Payne

Download or read book Vocal Skills Pocketbook written by Richard Payne and published by Management Pocketbooks. This book was released on 2015-09-16 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Vocal Skills Pocketbook explains how to devleop a confident, authoritative and vital voice in a range of speaking situations. It will enable individuals to analyse their speaking voices and establish what aspects they wish to improve. The advice and information are relevant not just to public speaking events but also to numerous other situations such as interviews, meetings and speaking on the telephone. The pocketbook is aimed at end-users and at trainers who deliver courses on general communications and/or presentation skills. Breathing control, projection, use of emphasis, speech rate, vocal care and maintenance, vowel formation, fluency, pauses, clarity, dialect, inflection, releasing the voice and numerous other topics are covered in the book. It's author, Richard Payne, is a voice coach and management trainer. 'A good introduction for anyone who wants common sense advice about how to use their voice effectively', says one of the reviewers on Amazon. 'The book does what it says in the blurb and does not blind you with science.'

Telephone Skills Pocketbook

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Publisher : Pocketbooks
ISBN 13 : 1903776848
Total Pages : 113 pages
Book Rating : 4.9/5 (37 download)

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Book Synopsis Telephone Skills Pocketbook by : Mary Richards

Download or read book Telephone Skills Pocketbook written by Mary Richards and published by Pocketbooks. This book was released on 2007 with total page 113 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Telephone Skills Pocketbook covers every aspect of using thetelephone to improve business performance. It highlights theimportance of good communications skills, the need to buildrapport, favourite bad habits and how to avoid them, how to takecontrol of a call, how to keep customers happy, and more. Thereare separate chapters on ......

Listening Skills Pocketbook

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Publisher : Pocketbooks
ISBN 13 : 1907078754
Total Pages : 115 pages
Book Rating : 4.9/5 (7 download)

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Book Synopsis Listening Skills Pocketbook by : Mike Pezet

Download or read book Listening Skills Pocketbook written by Mike Pezet and published by Pocketbooks. This book was released on 2017-09-11 with total page 115 pages. Available in PDF, EPUB and Kindle. Book excerpt: tips tools and techniques to help recognise common mistakes and become a purposeful listner

Speech, Language & Communication Pocketbook

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Publisher : Management Pocketbooks
ISBN 13 : 1908284706
Total Pages : 131 pages
Book Rating : 4.9/5 (82 download)

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Book Synopsis Speech, Language & Communication Pocketbook by : Victoria Mason

Download or read book Speech, Language & Communication Pocketbook written by Victoria Mason and published by Management Pocketbooks. This book was released on 2014-01-01 with total page 131 pages. Available in PDF, EPUB and Kindle. Book excerpt: Most children develop speech, language and communication skills instinctively, a process that begins at birth and continues into adulthood. However, in most classrooms there are children - as many as 50% in some areas - who have not acquired the fundamental spoken and written skills that underpin all types of social interaction, skills that are essential for success in education and at work. This book shows teachers how to support pupils with SLCN - speech, language and communication needs. Written by a speech and language therapist and a secondary teacher working in mainstream schools, this highly illustrated Pocketbook begins by defining SLCN and placing it against a backdrop of normal language development. The authors identify who has SLCN and explain how weak communication skills lead to academic, social, emotional and behavioural problems. Language is both received and transmitted; both input and output pose problems for pupils with SLCN. A chapter on attention and listening covers hearing impairment, auditory memory, teacher talk and active listening skills. It is followed by sections on receptive language difficulties - understanding concepts and inference, reasoning and deduction - and expressive language difficulties: building sentences and narrative in speech and writing. Speech difficulties such as stammering, phonological difficulties, articulation and voice disorders are also covered. Learning, storing and retrieving vocabulary are given a section of their own as is social communication. The book concludes with ideas for implementing a whole school approach. Cartoons, diagrams and visual prompts support the text throughout.

Managing Recruitment Pocketbook

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Publisher : Management Pocketbooks
ISBN 13 : 190707760X
Total Pages : 130 pages
Book Rating : 4.9/5 (7 download)

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Book Synopsis Managing Recruitment Pocketbook by : Stewart Wright

Download or read book Managing Recruitment Pocketbook written by Stewart Wright and published by Management Pocketbooks. This book was released on 2015-09-16 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: Recruiting successful candidates leads to improved performance, increased customer satisfaction, enhanced organisational reputation, greater staff morale and a positive reflection on those involved in the recruitment process. The Managing Recruitment Pocketbook explains how to plan recruitment, attract the right candidates, assess CVs and application forms, get the most out of the interview, use different methods of selection and how to make the job offer. Under 'attracting the right candidates', the pocketbook looks at advertising methods, using the internet, employing recruitment agencies and recruiting internally. Selection methods addressed include psychometric tests, personality questionnaires, assessment centres, presentations and work sample exercises. The final chapter covers how to pull all the selection information together, references, medicals, handling unsuccessful candidates and making the eventual offer. Complementing this new title are two other existing pocketbooks, The Interviewer's Pocketbook and The Succeeding At Interviews Pocketbook.

Quick Tips For Managers

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Publisher : Management Pocketbooks
ISBN 13 : 1908284412
Total Pages : 109 pages
Book Rating : 4.9/5 (82 download)

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Book Synopsis Quick Tips For Managers by : Mike Clayton

Download or read book Quick Tips For Managers written by Mike Clayton and published by Management Pocketbooks. This book was released on 2014-08-15 with total page 109 pages. Available in PDF, EPUB and Kindle. Book excerpt: Get off to a flying start as a new manager, with the help of this time-saving ebook. Each chapter can be read in five minutes or less (ideal for reading in your coffee break or on the train) yet the tips you'll pick up can benefit you throughout your whole career. The short chapters are structured so that you can read them in any order, dipping into your chosen topic as the need arises. Topics include: assertiveness, career development, decision making, handling difficult conversations, interviewing (and being interviewed), learning, listening, managing meetings, negotiating, NLP, organising yourself, persuading, presenting, rapport, report writing, self-confidence, stress management, time management and transactional analysis. Each comes with an exercise to help you put your newly-gained know-how into action straight away. Now you don't need to search through numerous lengthy management books trying to unearth the gems that will actually be of use in your everyday work - Mike Clayton has done that hard work for you, distilling some of the most helpful business models and presenting you with the essence: clear, succinct summaries of the techniques that will serve you best. Quick Tips For Managers will be helpful to experienced managers too, as a concise refresher.

Classroom Presence Pocketbook

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Publisher : Management Pocketbooks
ISBN 13 : 1908284625
Total Pages : 131 pages
Book Rating : 4.9/5 (82 download)

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Book Synopsis Classroom Presence Pocketbook by : Rob Salter

Download or read book Classroom Presence Pocketbook written by Rob Salter and published by Management Pocketbooks. This book was released on 2016-01-19 with total page 131 pages. Available in PDF, EPUB and Kindle. Book excerpt: We all know teachers who exude an air of authority the minute they walk into a room. Like magic, they command attention without a word being spoken. When they speak and interact they are engaging and compelling. Their classes are calm and focused, teacher and students work well together and behaviour is rarely a problem. How do they do it? Classroom presence is the effect created by your teacher persona. Drawing on material from the worlds of acting and improvisation, sports psychology and NLP this book demonstrates how to develop your persona and radiate presence. Learn about 'status techniques' and how to tap into a shared energy with your audience; master the triad of skills that create presence; work with your 'cultural architects', and see your classroom as a stage where voice, breathing, spatial awareness and costume all play a part. It's not magic, but with a few tricks up your sleeve you can transform the atmosphere, relationships and behaviour in your classes in just a short spell!

Training Evaluation Pocketbook

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Publisher : Management Pocketbooks
ISBN 13 : 1908284358
Total Pages : 99 pages
Book Rating : 4.9/5 (82 download)

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Book Synopsis Training Evaluation Pocketbook by : Paul Donovan

Download or read book Training Evaluation Pocketbook written by Paul Donovan and published by Management Pocketbooks. This book was released on 2014-01-01 with total page 99 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 2nd edition of the Training Evaluation Pocketbook explains - succinctly, visually and with abundant informative examples - how to measure training results. In order to 'demystify' the process of evaluating training events, the pocketbook identifies nine possible outcomes to measure: reaction to training, satisfaction with the way training was organised, knowledge acquisition, skills improvement, attitude shift, behaviour change, organisational results, return on investment and psychological capital. The book's authors are Paul Donovan and John Townsend who have also jointly written three other titles in the Pocketbook Series, namely: Facilitator's, Training Needs Analysis and Transfer of Learning.

Career Transition Pocketbook

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Publisher : Management Pocketbooks
ISBN 13 : 1907077596
Total Pages : 128 pages
Book Rating : 4.9/5 (7 download)

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Book Synopsis Career Transition Pocketbook by : Keith Corbin

Download or read book Career Transition Pocketbook written by Keith Corbin and published by Management Pocketbooks. This book was released on 2015-09-16 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical, easy-to-use guide for job changers and job seekers, The Career Transition Pocketbook details seven key stages to the career transition process: self-questioning, goal setting, preparing a career history, networking, applying for jobs, getting ready for interviews and evaluating job offers. Each stage is described in a separate chapter.

Leadership Pocketbook

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Publisher : Management Pocketbooks
ISBN 13 : 1908284285
Total Pages : 113 pages
Book Rating : 4.9/5 (82 download)

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Book Synopsis Leadership Pocketbook by : Fiona Elsa Dent

Download or read book Leadership Pocketbook written by Fiona Elsa Dent and published by Management Pocketbooks. This book was released on 2014-09-10 with total page 113 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written for leaders at all levels - strategic, organisational and team level - the Leadership Pocketbook explains how to inspire, influence, deal with change and achieve objectives. Illustrated throughout, the book adopts a practical approach, setting out the principles of leadership, the role of the leader, the skills required for effective leadership and the key challenges facing leaders in today's business environment. This 2nd edition sees the addition of a new section about leaders and social responsibility. "Contemporary business leaders must be aware of the major forces shaping society today and understand how their organisations need to respond and contribute to these challenges", author Fiona Dent writes. She is Director of Faculty Development at Ashridge where she is also Programme Director for the Influencing Strategies and Skills Programme. A focus of the book, described by the author as 'perhaps the most necessary skill for any leader', is self-awareness - to know yourself, to realise what your leadership strengths and weaknesses are and when you must continue to develop. "With admirable clarity, Fiona Dent distils the salient leadership issues and skills. Every potential leader and every leader with potential should find a place for this book in their pocket or bag." Philip Hodgson, Director of Leadership Programmes, Ashridge "A practical, easy to use guide for all levels of leadership. It covers a broad range of topics in sufficient detail to make it usable both for fresh learning and for reference." Richard Nicholson, Management Development Manager, Novartis Pharmaceuticals UK Ltd

Interviewer's Pocketbook

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Publisher : Management Pocketbooks
ISBN 13 : 1908284420
Total Pages : 114 pages
Book Rating : 4.9/5 (82 download)

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Book Synopsis Interviewer's Pocketbook by : Sean McManus

Download or read book Interviewer's Pocketbook written by Sean McManus and published by Management Pocketbooks. This book was released on 2014-01-01 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Interviewer's Pocketbook has had a major overhaul in this new third edition and now focuses exclusively on the recruitment interview. The opening chapters look in detail at the necessary skills for conducting an interview: questioning techniques, listening skills and interpretation of body language. Types of question are explored, with ways in which to use them, as well as questions to avoid asking, while a helpful example interview shows the techniques in action. Later chapters cover preparing for and conducting the interview, including looking at job descriptions and specifications, preparing evidence questions, and evaluation of candidates.

Webinars Pocketbook

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Publisher : Pocketbooks
ISBN 13 : 1906610800
Total Pages : 113 pages
Book Rating : 4.9/5 (66 download)

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Book Synopsis Webinars Pocketbook by : Stella Collins

Download or read book Webinars Pocketbook written by Stella Collins and published by Pocketbooks. This book was released on 2015-06-10 with total page 113 pages. Available in PDF, EPUB and Kindle. Book excerpt: Engaging your audience and holding their attention is the principal focus of the Webinars Pocketbook. It will show you how to design, set-up and deliver internet-based meetings, presentations and training workshops that harness technology for maximum impact and effectiveness. The pocketbook begins by describing the different webinar tools available – such as web cams, polls, messaging windows, whiteboards and breakout rooms – and how and when they can be employed to your advantage. It then goes on to explain how you need to adapt your communication style and method of delivery to suit the virtual environment, including making good use of attractive visuals to support your message. An explanation of how to gain participant buy-in, several case studies, a troubleshooting section (problems and solutions) and the authors’ top 21 tips for successful webinars end the pocketbook on a practical note. Virtually the best advice there is!

Manager's Pocketbook

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Publisher : Management Pocketbooks
ISBN 13 : 1908284366
Total Pages : 100 pages
Book Rating : 4.9/5 (82 download)

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Book Synopsis Manager's Pocketbook by : John Townsend

Download or read book Manager's Pocketbook written by John Townsend and published by Management Pocketbooks. This book was released on 2014-01-01 with total page 100 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Manager's Pocketbook is aimed at team leaders, supervisors and people managers of all levels. The 5th edition of this popular title in the Pocketbook Series will be published in March 2014. Using the acronym POLCA, the pocketbook teaches the five essential management skills: 'P' for 'planning'; 'O' for 'organising'; 'L' for 'leading'; 'C' for 'coaching/correcting'; and, 'A' for 'achieving'. There is a separate chapter on each of these five skills, preceded by an overview of the manager's role. The Manager's Pocketbook is extensively illustrated and concisely presented, reflecting the lively, right-brained approach that author John Townsend has developed throughout his long career in helping managers excel and deal with the many challenges they face.

Meetings Pocketbook

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Publisher : Pocketbooks
ISBN 13 : 190707872X
Total Pages : 116 pages
Book Rating : 4.9/5 (7 download)

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Book Synopsis Meetings Pocketbook by : Patrick Forsyth

Download or read book Meetings Pocketbook written by Patrick Forsyth and published by Pocketbooks. This book was released on 2017-04-04 with total page 116 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Meetings Pocketbook reveals all the do's and don't's needed to make meetings successful. Updated and now in its 3rd edition, this popular pocketbook covers advance preparation, chairing, controlling discussions, effective participation and use of minutes. Essential reading for both organisers and participants. 'Don't arrange or attend another meeting without reading it', recommended one reader. A 'straightforward reminder of the rules' said another.

Resilience Pocketbook

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Publisher : Pocketbooks
ISBN 13 : 1908284528
Total Pages : 116 pages
Book Rating : 4.9/5 (82 download)

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Book Synopsis Resilience Pocketbook by : Janine Waldman

Download or read book Resilience Pocketbook written by Janine Waldman and published by Pocketbooks. This book was released on 2017-03-07 with total page 116 pages. Available in PDF, EPUB and Kindle. Book excerpt: Resilience is about an individual's readiness to meet the world in a resourceful state. It means being equipped to deal calmly and confidently with challenging circumstances while being able to bounce back or recover quickly from setbacks. With improved resilience comes less stress, less stress-related illness and, ultimately, better performance – and that's good news, not just for the person concerned but for the organisation as a whole. The Resilience Pocketbook is packed with coping strategies, tools and tips to show people how to draw out, strengthen and put into practice their inbuilt resources. It includes a questionnaire to identify strengths and weaknesses, and there is a section on building resilience within teams – invaluable advice for team leaders, HR/OD practitioners and trainers.

Mediation Pocketbook

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Publisher : Management Pocketbooks
ISBN 13 : 1908284382
Total Pages : 131 pages
Book Rating : 4.9/5 (82 download)

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Book Synopsis Mediation Pocketbook by : Richard Boardman

Download or read book Mediation Pocketbook written by Richard Boardman and published by Management Pocketbooks. This book was released on 2014-01-01 with total page 131 pages. Available in PDF, EPUB and Kindle. Book excerpt: Early intervention in a dispute, before the disagreement escalates, is often the most effective form of mediation. Consequently, the line manager or supervisor responsible for those individuals at loggerheads is frequently the best person to spot a growing problem and then to intervene. The Mediation Pocketbook will help such managers to understand what creates and sustains conflict and describes a step-by-step approach for dealing with it. The book sets out the skills that are required and what tools and techniques are available and how they can be deployed to achieve positive outcomes. The ideas and methods featured will also be helpful to HR specialists and those people with training in the subject, for when a problem demands formal mediation procedures. Individuals facing conflict and the need to persuade others to see their point of view will also benefit from the practical advice. Conflict in the workplace causes dissatisfaction and demotivation which in turn leads to greater absenteeism and affects performance. Resolving disputes constructively, rather than simply persuading people to 'agree to differ', will impact positively throughout the organisation.

Facilitator's Pocketbook

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Publisher : Management Pocketbooks
ISBN 13 : 1908284056
Total Pages : 129 pages
Book Rating : 4.9/5 (82 download)

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Book Synopsis Facilitator's Pocketbook by : John Townsend

Download or read book Facilitator's Pocketbook written by John Townsend and published by Management Pocketbooks. This book was released on 2014-09-04 with total page 129 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 'facilitraining rainbow' won't lead you to a pot of gold but it will enable you to decide on the most suitable approach for your next facilitation session. This innovative decision-making model is central to The Facilitator's Pocketbook - a comprehensive guide covering all stages of facilitation, from planning through to implementation. Interpersonal skills (including attitudes and values) and session skills (including energising and problem solving) are dealt with at length. This second edition contains significant new material, notably the addition of a detailed case study and examples of six typical facilitation sessions. "John and Paul provide a quick route to a practical understanding of facilitation. This book should be compulsory reading for all managers handling change." Teresa Kilmartin, Executive Manager Training & Development, Irish Life Assurance plc "This book is the perfect illustration of what facilitation is all about - making things easy. Reflecting on the methods, skills and techniques described, it is easy to understand what it takes to become a skilled facilitator. Read it and you will undoubtedly do it better and get better results!" Karin Priarollo, Director, Human Resources, Novartis Consumer Health