Utility Benchmarking And Regulation In Developing Countries

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Utility Benchmarking and Regulation in Developing Countries

Author : Silver Mugisha
Publisher : IWA Publishing
ISBN 13 : 1843392577
Total Pages : 211 pages
Book Rating : 4.8/5 (433 download)

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Book Synopsis Utility Benchmarking and Regulation in Developing Countries by : Silver Mugisha

Download or read book Utility Benchmarking and Regulation in Developing Countries written by Silver Mugisha and published by IWA Publishing. This book was released on 2011-05-14 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt: Utility performance, especially in developing countries is still working toward the standard necessary to deliver best practice. Utility Benchmarking and Regulation in Developing Countries examines performance monitoring and regulation as a prominent efficiency enhancement tool and clarifies many of the unknowns regarding the design and approach surrounding the area of utility management. Principles and practices are linked in a way that is informative and accessible, highlighting the challenges facing those who are trying to improve performance in the water sector. Operational settings are complex and unpredictable in developing countries due to inadequate infrastructure planning and this book makes clear which systems work best in these situations. Utility Benchmarking and Regulation in Developing Countries discusses performance monitoring in the critical areas of utility management that achieve sustainable performance goals: Performance development planning Modes of performance monitoring Provocative approaches to incentives creation Monitoring through high incentive plans Customer relations monitoring Pro-poor oriented monitoring Careful use of partial performance indicators Proposed indicators for assessing governance incentives A case study on the National Water and Sewerage Corporation, Uganda is included in the book detailing the difficulties in discerning performance progress based on partial performance indicators. It underlines disparities in basing performance conclusions on partial performance indicators on one hand and aggregate analysis using modern benchmarking toolkits on the other. This is an excellent handbook for utility monitors or regulators whose primary duty is to oversee performance management. It is a valuable resource for decision-makers, analysts, and policy-makers and can be used in capacity-building programs (both in-house and in universities) around the world.

Water Utility Benchmarking

Author : Sanford Berg
Publisher : IWA Publishing
ISBN 13 : 1843392720
Total Pages : 185 pages
Book Rating : 4.8/5 (433 download)

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Book Synopsis Water Utility Benchmarking by : Sanford Berg

Download or read book Water Utility Benchmarking written by Sanford Berg and published by IWA Publishing. This book was released on 2010-03-31 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: Benchmarking is essential for those developing and implementing water policy. If decision-makers do not know where they have been or where they are, it would seem to be impossible to set reasonable targets for future performance. Information on water/sewerage system (WSS) operations, investments, and outputs is essential for good management and oversight. This book is designed to help decision makers identify the data required for performance comparisons over time and across water utilities, to understand the strengths and limitations of alternative benchmarking methodologies, and to perform (or commission) benchmark studies. This book provides an overview of the strengths and limitations of different methodologies for making performance comparisons over time and across water utilities (metric benchmarking). In addition, it identifies ways to determine the robustness of performance rankings. Current benchmarking activities in Latin America, Asia, Africa, Central Europe/Asia, and OECD nations are summarized. Five basic approaches to benchmarking characterize current studies: Core indicators and a summary or overall performance Indicator (partial metric method), Performance scores based on production or cost estimates (“total” methods), Performance relative to a model company (engineering approach), Process benchmarking, and Customer survey benchmarking. This volume is of interest to the water professionals, water utility managers and senior staff of regulatory agencies, professionals in related government agencies, and consultants. Visit the IWA WaterWiki to read and share material related to this title: http://www.iwawaterwiki.org/xwiki/bin/view/Articles/InfrastructureRegulationStateOwnedEnterprisesVsInvestor-ownedInfrastructureOperators

A Primer on Efficiency Measurement for Utilities and Transport Regulators

Author : Tim Coelli
Publisher : World Bank Publications
ISBN 13 : 0821353799
Total Pages : 147 pages
Book Rating : 4.8/5 (213 download)

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Book Synopsis A Primer on Efficiency Measurement for Utilities and Transport Regulators by : Tim Coelli

Download or read book A Primer on Efficiency Measurement for Utilities and Transport Regulators written by Tim Coelli and published by World Bank Publications. This book was released on 2003 with total page 147 pages. Available in PDF, EPUB and Kindle. Book excerpt: Annotation Options and guidelines for measuring the efficiency of recently privatized utilities (electricity, gas, water, sewerage, telecommunications, airports, ports, rail).

Uncovering the Drivers of Utility Performance

Author : Luis A. Andrés
Publisher : World Bank Publications
ISBN 13 : 0821397001
Total Pages : 257 pages
Book Rating : 4.8/5 (213 download)

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Book Synopsis Uncovering the Drivers of Utility Performance by : Luis A. Andrés

Download or read book Uncovering the Drivers of Utility Performance written by Luis A. Andrés and published by World Bank Publications. This book was released on 2013-07-18 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides insights into infrastructure sector performance by focusing on the links between key indicators for utilities, and changes in ownership, regulatory agency governance, and corporate governance, among other dimensions. By linking inputs and outputs over the last 15 years, the analysis is able to uncover key determinants that have impacted performance and address why the effects of such dimensions resulted in significant changes in the performance of infrastructure service provision.

Sustaining High Performing Public Enterprises

Author : Silver Mugisha
Publisher : IWA Publishing
ISBN 13 : 1789060249
Total Pages : 164 pages
Book Rating : 4.7/5 (89 download)

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Book Synopsis Sustaining High Performing Public Enterprises by : Silver Mugisha

Download or read book Sustaining High Performing Public Enterprises written by Silver Mugisha and published by IWA Publishing. This book was released on 2019-02-15 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sustaining High Performing Public Enterprises presents steps taken by National Water and Sewerage Corporation of Uganda, a typical public enterprise, to sustain a high performance momentum after over 15 years of successful utility reforms. Specifically, the author pinpoints key achievements during the period 2013–2018 including growth in geographical coverage from 23 to 240 towns, increase in connections from 310,000 to about 600,000; revenues growing more than three times and network growth improving from 80kms per year to over 2000kms per year. The concept of new public management (NPM) is used to set the scene for a case description of various initiatives and innovations implemented. A balanced scorecard framework is used to characterize the various activities. The book highlights a shift from over-emphasis on positive cash-flows alone to a balanced approach to ‘water for all’ citizens. The need to balance technical work and political aspirations is highlighted. Also featured is the nexus between utility operations and environmental protection to ensure sustainable water supply. The cardinal role of aligning staff needs to organizational needs and working for win-win solutions is also highlighted. Sustaining High Performing Public Enterprises presents strong lessons and conclusions for utility leaders and policy makers intending to reform their utilities to create value for citizens. It is also of value to academicians and researchers for scholarly studies in water and sanitation governance and management.

Rethinking Power Sector Reform in the Developing World

Author : Vivien Foster
Publisher : World Bank Publications
ISBN 13 : 1464814430
Total Pages : 454 pages
Book Rating : 4.4/5 (648 download)

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Book Synopsis Rethinking Power Sector Reform in the Developing World by : Vivien Foster

Download or read book Rethinking Power Sector Reform in the Developing World written by Vivien Foster and published by World Bank Publications. This book was released on 2019-12-05 with total page 454 pages. Available in PDF, EPUB and Kindle. Book excerpt: During the 1990s, a new paradigm for power sector reform was put forward emphasizing the restructuring of utilities, the creation of regulators, the participation of the private sector, and the establishment of competitive power markets. Twenty-five years later, only a handful of developing countries have fully implemented these Washington Consensus policies. Across the developing world, reforms were adopted rather selectively, resulting in a hybrid model, in which elements of market orientation coexist with continued state dominance of the sector. This book aims to revisit and refresh thinking on power sector reform approaches for developing countries. The approach relies heavily on evidence from the past, drawing both on broad global trends and deep case material from 15 developing countries. It is also forward looking, considering the implications of new social and environmental policy goals, as well as the emerging technological disruptions. A nuanced picture emerges. Although regulation has been widely adopted, practice often falls well short of theory, and cost recovery remains an elusive goal. The private sector has financed a substantial expansion of generation capacity; yet, its contribution to power distribution has been much more limited, with efficiency levels that can sometimes be matched by well-governed public utilities. Restructuring and liberalization have been beneficial in a handful of larger middle-income nations but have proved too complex for most countries to implement. Based on these findings, the report points to three major policy implications. First, reform efforts need to be shaped by the political and economic context of the country. The 1990s reform model was most successful in countries that had reached certain minimum conditions of power sector development and offered a supportive political environment. Second, countries found alternative institutional pathways to achieving good power sector outcomes, making a case for greater pluralism. Among the top performers, some pursued the full set of market-oriented reforms, while others retained a more important role for the state. Third, reform efforts should be driven and tailored to desired policy outcomes and less preoccupied with following a predetermined process, particularly since the twenty-first-century century agenda has added decarbonization and universal access to power sector outcomes. The Washington Consensus reforms, while supportive of the twenty-first-century century agenda, will not be able to deliver on them alone and will require complementary policy measures

International Handbook on Economic Regulation

Author : Michael A. Crew
Publisher : Edward Elgar Publishing
ISBN 13 : 184720161X
Total Pages : 420 pages
Book Rating : 4.8/5 (472 download)

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Book Synopsis International Handbook on Economic Regulation by : Michael A. Crew

Download or read book International Handbook on Economic Regulation written by Michael A. Crew and published by Edward Elgar Publishing. This book was released on 2006 with total page 420 pages. Available in PDF, EPUB and Kindle. Book excerpt: Michael Crew and David Parker have compiled a comprehensive, up-to-date and detailed analytical work on leading research issues in the economics of regulation. With contributions from international specialists in economic regulation, the Handbook provides a comprehensive discussion of major developments in both the theory and practice of regulatory economics. This book will be an indispensable source for both students and practitioners of regulation. The Handbook begins by looking at the principles, history and methods of regulation before turning to specialist themes including: pricing and social welfare regulating service quality consumer representation performance benchmarking environmental regulation calculating the cost of capital information revelation and incentives the economics of access charging regulatory governance regulatory policy in developing countries particular issues in the regulation of the telecommunications, energy, transport and water sectors. The International Handbook on Economic Regulation is essential reading for researchers in the economics of regulation and students of regulation on final year undergraduate and postgraduate degree courses. As a major reference work, it is of value and assistance to economists in regulatory offices, regulated companies and government departments.

Regulatory Effectiveness

Author : Jon Stern
Publisher : World Bank Publications
ISBN 13 :
Total Pages : 59 pages
Book Rating : 4./5 ( download)

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Book Synopsis Regulatory Effectiveness by : Jon Stern

Download or read book Regulatory Effectiveness written by Jon Stern and published by World Bank Publications. This book was released on with total page 59 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The authors review a number of studies on the effectiveness of utility regulatory agency and governance arrangements for the electricity industry, particularly for developing countries. They discuss governance criteria and their measurement, both legal frameworks and surveys of regulatory practice. They also discuss the results from econometric studies of effectiveness for regulatory agencies in the electricity and telecommunications industries and compare these with the results from econometric studies of independent central banks and their governance. The authors conclude with a discussion of policy implications and of priorities for information collection to improve understanding of these issues. "--World Bank web site.

Infrastructure Regulation

Author : Darryl S. L. Jarvis
Publisher : World Scientific
ISBN 13 : 9814335738
Total Pages : 622 pages
Book Rating : 4.8/5 (143 download)

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Book Synopsis Infrastructure Regulation by : Darryl S. L. Jarvis

Download or read book Infrastructure Regulation written by Darryl S. L. Jarvis and published by World Scientific. This book was released on 2011 with total page 622 pages. Available in PDF, EPUB and Kindle. Book excerpt: Regulation of public infrastructure has been a topic of interest for more than a century. Yet, little is known about what works and why, when it comes to infrastructure regulation. This book intends to contribute to the understanding of infrastructure regulations by analyzing empirical cases in telecommunications, electricity and water, with examples drawn from a number of countries in Asia and beyond. The book addresses the following questions: Does regulation work? What kind of regulation works? What kinds don't work? Why do some forms of regulation work and not others? How do we know whether they work or not? How do we isolate the effects of different political, economic and legal contexts? Are there systematic differences across infrastructure sectors that necessitate particular regulatory design? It brings together distinguished scholars and practitioners who are experts in the area to address essential issues in regulation through conceptual and empirical studies.

Performance-Based Contracts (PBC) for Improving Utilities Efficiency

Author : Philippe Marin
Publisher : IWA Publishing
ISBN 13 : 1780405952
Total Pages : 186 pages
Book Rating : 4.7/5 (84 download)

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Book Synopsis Performance-Based Contracts (PBC) for Improving Utilities Efficiency by : Philippe Marin

Download or read book Performance-Based Contracts (PBC) for Improving Utilities Efficiency written by Philippe Marin and published by IWA Publishing. This book was released on 2018-02-15 with total page 186 pages. Available in PDF, EPUB and Kindle. Book excerpt: Scientific and Technical Report No. 24 Performance-Based Contracts (PBC) for Improving Utilities Efficiency: Experiences and Perspectives is a compendium of articles written by members of the PBC taskforce. It focuses on new approaches without delegated management to private operator i.e. service contracts, consulting contracts, Alliance approach, public-public partnership. It also mentions new design and generation of more traditional PPPs, (MC, lease, concession), where a larger proportion of performance-based design is being applied. List of Contents: Performance Based Contracts – Setting the scene; PBC and Results Based Financing: the inverse approach; PBC and Energy Efficiency; Internal Performance Contracts: A Case of the National Water and Sewerage Corporation in Uganda; Performance-Based Service Contracts in Navi Mumbai; Financial Comparison of PBCs and Conventional Approach; Tegucigalpa PBC Case Study; Performance Based Contracts – Key Design Issues; NRW Reduction Optimization Framework; How to improve water services performance? Performance Based Contracts (PBC) and Regulatory issues; Peer-to-Peer Partnerships Operational for sustainable water services; Performance Based Contracts in Malawi: Teamwork Works; Performance based affermage contracts; Performance based Contracts, The Aroona Integrated Alliance Experience; Experience from Eastern Europe; NRW Performance Contract – Kingdom of Bahrain; The way forward and perspectives/trends

Electricity Sector Reform in Developing Countries

Author : Yin-Fang Zhang
Publisher :
ISBN 13 : 9781854495525
Total Pages : 37 pages
Book Rating : 4.4/5 (955 download)

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Book Synopsis Electricity Sector Reform in Developing Countries by : Yin-Fang Zhang

Download or read book Electricity Sector Reform in Developing Countries written by Yin-Fang Zhang and published by . This book was released on 2002 with total page 37 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Infrastructure Performance and Reform in Developing and Transition Economies

Author : Lourdes Trujillo
Publisher : World Bank Publications
ISBN 13 :
Total Pages : 28 pages
Book Rating : 4./5 ( download)

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Book Synopsis Infrastructure Performance and Reform in Developing and Transition Economies by : Lourdes Trujillo

Download or read book Infrastructure Performance and Reform in Developing and Transition Economies written by Lourdes Trujillo and published by World Bank Publications. This book was released on 2005 with total page 28 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Estache, Perelman, and Trujillo review about 80 studies on electricity and gas, water and sanitation, and rail and ports (with a footnote on telecommunications) in developing countries. The main policy lesson is that there is a difference in the relevance of ownership for efficiency between utilities and transport in developing countries. In transport, private operators have tended to perform better than public operators. For utilities, ownership often does not matter as much as sometimes argued. Most cross-country studies find no statistically significant difference in efficiency scores between public and private providers. As for the country-specific studies, some do find differences in performance over time but these differences tend to matter much less than a large number of other variables. Across sectors, private operators functioning in a competitive environment or regulated under price caps or hybrid regulatory regimes tend to catch up best practice faster than public operators. There is a very strong case to push regulators in developing and transition economies toward a more systematic reliance on yardstick competition in a sector in which residual monopoly powers tend to be common. This paper--a product of the Office of the Vice President, Infrastructure Network--is part of a larger effort in the network to document the state of the sector"--World Bank web site.

Reforming Infrastructure

Author : Ioannis Nicolaos Kessides
Publisher : World Bank Publications
ISBN 13 : 0821350706
Total Pages : 325 pages
Book Rating : 4.8/5 (213 download)

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Book Synopsis Reforming Infrastructure by : Ioannis Nicolaos Kessides

Download or read book Reforming Infrastructure written by Ioannis Nicolaos Kessides and published by World Bank Publications. This book was released on with total page 325 pages. Available in PDF, EPUB and Kindle. Book excerpt: Electricity, natural gas, telecommunications, railways, and water supply, are often vertically and horizontally integrated state monopolies. This results in weak services, especially in developing and transition economies, and for poor people. Common problems include low productivity, high costs, bad quality, insufficient revenue, and investment shortfalls. Many countries over the past two decades have restructured, privatized and regulated their infrastructure. This report identifies the challenges involved in this massive policy redirection. It also assesses the outcomes of these changes, as well as their distributional consequences for poor households and other disadvantaged groups. It recommends directions for future reforms and research to improve infrastructure performance, identifying pricing policies that strike a balance between economic efficiency and social equity, suggesting rules governing access to bottleneck infrastructure facilities, and proposing ways to increase poor people's access to these crucial services.

Process Benchmarking in the Water Industry

Author : Renato Parena
Publisher : IWA Publishing
ISBN 13 : 9781843390107
Total Pages : 76 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Process Benchmarking in the Water Industry by : Renato Parena

Download or read book Process Benchmarking in the Water Industry written by Renato Parena and published by IWA Publishing. This book was released on 2002-03-01 with total page 76 pages. Available in PDF, EPUB and Kindle. Book excerpt: Free market mechanisms increasingly influence former monopoly sectors such as water and wastewater services with requirements for more transparency and efficiency. Small and large-scale consumers alike demand greater insight into how drinking water tariffs are structured and into the level of service. Public and private shareholders require guarantees on water supply at a reasonable price, with the requisite quality (both of service and product) and reliability together with careful eco-management. Developing sound policies requires information on key industry issues such as water resources, public health, water services, the environment and the cost of providing the level of the service demanded by customers and regulators. Similarly, informed decision-making on issues of ownership, industry structure, competition policy and effective regulation requires accurate analysis of performance across the industry throughout the world. In many sectors of industry Performance Indicators and Benchmarking exercises are widely used as suitable management tools for gaining and maintaining continuous improvement and competitive advantage. Addressing the need to promote best practice principles as part of the advocacy for the advancement of water and sanitation services is currently one of the major governance issues that IWA is challenged to tackle. The objective is to develop generally accepted procedures and methodologies able to provide decision makers with an overall perception of the utility performance as a sound basis for making strategic choices. This requires the definition of a reference framework for Performance Indicators and Benchmarking methodologies, as well as adequate models of aggregation that fit the basic needs of the key types of user. The Task Force on Performance Indicators (operating within the IWA Operation and Management Specialist Group) and the Task Force on Benchmarking (operating within the IWA Statistics and Economics Specialist Group) were set up with the remit to develop the definition of such a common language. The Task Force on Benchmarking carried out a survey among the countries represented inside the Statistics and Economics Specialist Group with the aim of designing a framework of the various national approaches to Benchmarking in terms of: The type, degree evolution and main adopted concepts of Benchmarking Development of the above concepts in focusing Benchmark objectives The survey indicated that, in the main, initiatives of Process Benchmarking are voluntary and non-systematic. It is evident that many water utilities are on what the European Foundation for Quality Management calls the "start-up" level in terms of Business excellence (or continuous improvement) and are keen to find best practices to compare with. The Task Force on Benchmarking moved to the second step, borrowing the European Commission's DG III recommendation that identify benchmarking as an important tool to improve competitiveness of small and medium sized enterprises in Europe according to the methodologies developed and applied in large corporations. With the objective of developing a generally accepted concept and a methodology with wide applicability, deeper analyses were then made of Process Benchmarking procedures adopted in the Nordic countries and in The Netherlands. As a result this Manual aims to present well-devised guidelines for establishing a management tool based on the use of Process Benchmarking methodologies that will allow future systematic and rigorous performance comparisons to be made within the water industry. Contents Main benchmarking experiences in a water context How far we are on benchmarking Benchmarking methodologies in the Netherlands and the Nordic countries One coherent philosophy for two different approaches Process Benchmarking approach Key numbers and definitions References Relations between process benchmarking and performance indicators Introduction letter and questionnaires

Performance Measurement and Regulation of Network Utilities

Author : Tim Coelli
Publisher : Edward Elgar Publishing
ISBN 13 : 9781781956519
Total Pages : 408 pages
Book Rating : 4.9/5 (565 download)

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Book Synopsis Performance Measurement and Regulation of Network Utilities by : Tim Coelli

Download or read book Performance Measurement and Regulation of Network Utilities written by Tim Coelli and published by Edward Elgar Publishing. This book was released on 2006-01-01 with total page 408 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the important role that economic performance measurement is playing in the regulation of network utilities in many countries today. The contributors to the book - researchers from academia, regulatory agencies and consulting firms - address the use of efficiency measures in price regulation and in assessing the effects of past regulatory reforms. Industries examined include electricity supply, water supply, telecommunications and airlines, across a range of countries including the USA, UK, Norway, the Netherlands, Australia and New Zealand.

Electricity Sector Reform in Developing Countries

Author : Yin-Fang Zhang
Publisher :
ISBN 13 : 9781904056300
Total Pages : 33 pages
Book Rating : 4.0/5 (563 download)

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Book Synopsis Electricity Sector Reform in Developing Countries by : Yin-Fang Zhang

Download or read book Electricity Sector Reform in Developing Countries written by Yin-Fang Zhang and published by . This book was released on 2002 with total page 33 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Utilities Reforms and Corruption in Developing Countries

Author : Antonio Estache
Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (931 download)

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Book Synopsis Utilities Reforms and Corruption in Developing Countries by : Antonio Estache

Download or read book Utilities Reforms and Corruption in Developing Countries written by Antonio Estache and published by . This book was released on 2012 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: This paper shows empirically that "privatization" in the energy, telecommunications, and water sectors, and the introduction of independent regulators in those sectors, have not always had the expected effects on access, affordability, or quality of services. It also shows that corruption leads to adjustments in the quantity, quality, and price of services consistent with the profit-maximizing behavior that one would expect from monopolies in the sector. The results suggest that privatization and the introduction of independent regulators have, at best, only partial effects on the consequences of corruption for access, affordability, and quality of utility services.