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Understanding Citizens Adoption Of New Technologies Used In Delivery Of Public Service And Information
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Book Synopsis Citizens and Service Delivery by : Alaka Holla
Download or read book Citizens and Service Delivery written by Alaka Holla and published by World Bank Publications. This book was released on 2011-12-01 with total page 153 pages. Available in PDF, EPUB and Kindle. Book excerpt: In many low and middle income countries, dismal failures in the quality of public service delivery such as absenteeism among teachers and doctors and leakages of public funds have driven the agenda for better governance and accountability. This has raised interest in the idea that citizens can contribute to improved quality of service delivery by holding policy-makers and providers of services accountable. This proposition is particularly resonant when it comes to the human development sectors health, education and social protection which involve close interactions between providers and citizens/users of services. Governments, NGOs, and donors alike have been experimenting with various social accountability tools that aim to inform citizens and communities about their rights, the standards of service delivery they should expect, and actual performance; and facilitate access to formal redress mechanisms to address service failures. The report reviews how citizens individually and collectively can influence service delivery through access to information and opportunities to use it to hold providers both frontline service providers and program managers accountable. It focuses on social accountability measures that support the use of information to increase transparency and service delivery and grievance redress mechanisms to help citizens use information to improve accountability. The report takes stock of what is known from international evidence and from within projects supported by the World Bank to identify knowledge gaps, key questions and areas for further work. It synthesizes experience to date; identifies what resources are needed to support more effective use of social accountability tools and approaches; and formulates considerations for their use in human development. The report concludes that the relationships between citizens, policy-makers, program managers, and service providers are complicated, not always direct or easily altered through a single intervention, such as an information campaign or scorecard exercise. The evidence base on social accountability mechanisms in the HD sectors is under development. There is a small but growing set of evaluations which test the impact of information interventions on service delivery and HD outcomes. There is ample space for future experiments to test how to make social accountability work at the country level.
Book Synopsis Are We There Yet? by : Michael A. Pagano
Download or read book Are We There Yet? written by Michael A. Pagano and published by University of Illinois Press. This book was released on 2020-12-14 with total page 137 pages. Available in PDF, EPUB and Kindle. Book excerpt: Autonomous vehicle (AV) technology represents a possible paradigm shift in our way of life. But complex challenges and obstacles impose a reality at odds with the utopian visions propounded by AV enthusiasts in the private and public sectors. The new volume in the Urban Agenda series examines the technological questions still surrounding autonomous vehicles and the uncertain societal and legislative impact of widespread AV adoption. Assessing both short- and long-term concerns, the authors probe how autonomous vehicles might change transportation but also land use, energy consumption, mass transit, commuter habits, traffic safety, job markets, the freight industry, and supply chains. At the same time, the essays discuss opportunities for industry, researchers, and policymakers to make the autonomous future safer, more efficient, and more mobile. Contributors: Austin Brown, Stan Caldwell, Chris Hendrickson, Kazuya Kawamura, Taylor Long, and P. S. Srira.
Book Synopsis Digital Governance by : Michael E. Milakovich
Download or read book Digital Governance written by Michael E. Milakovich and published by Routledge. This book was released on 2021-09-27 with total page 474 pages. Available in PDF, EPUB and Kindle. Book excerpt: The application of digital information and communication technologies (ICTs) to reform governmental structures and public service is widely and perhaps naively viewed as the 21st century "savior", the enlightened way to reinvigorate democracy, reduce costs, and improve the quality of public services. This book examines the transition from e-government to digital governance in light of the financial exigencies and political controversies facing many governments. The chapters concentrate on strategies for public sector organizational transformation and policies for improved and measurable government performance in the current contentious political environment. This fully updated second edition of Digital Governance provides strategies for public officials to apply advanced technologies, manage remote workforces, measure performance, and improve service delivery in current crisis-driven administrative and political environments. The full implementation of advanced digital governance requires fundamental changes in the relationship between citizens and their governments, using ICTs as catalysts for political as well as administrative communication. This entails attitudinal and behavioral changes, secure networks, and less dependence on formal bureaucratic structures (covered in Part I of this book); transformation of administrative, educational, and security systems to manage public services in a more citizen-centric way (covered in Part II); the integration of advanced digital technologies with remote broadband wireless internet services (Part III); and the creation of new forms of global interactive citizenship and self-governance (covered in Part IV). Author Michael E. Milakovich offers recommendations for further improvement and civic actions to stimulate important instruments of governance and public administration. This book is required reading for political science, public administration, and public policy courses, as well as federal, state, and local government officials.
Author :Management Association, Information Resources Publisher :IGI Global ISBN 13 :1466617411 Total Pages :1959 pages Book Rating :4.4/5 (666 download)
Book Synopsis Digital Democracy: Concepts, Methodologies, Tools, and Applications by : Management Association, Information Resources
Download or read book Digital Democracy: Concepts, Methodologies, Tools, and Applications written by Management Association, Information Resources and published by IGI Global. This book was released on 2012-06-30 with total page 1959 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book presents a vital compendium of research detailing the latest case studies, architectures, frameworks, methodologies, and research on Digital Democracy"--Provided by publisher.
Author : Publisher :IOS Press ISBN 13 : Total Pages :6097 pages Book Rating :4./5 ( download)
Download or read book written by and published by IOS Press. This book was released on with total page 6097 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis E-Learning, E-Business, Enterprise Information Systems, and E-Government by : Hamid R. Arabnia
Download or read book E-Learning, E-Business, Enterprise Information Systems, and E-Government written by Hamid R. Arabnia and published by 2017 Worldcomp International C. This book was released on 2018-02 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume contains the proceedings of the 2017 International Conference on e-Learning, e-Business, Enterprise Information Systems, and e-Government (EEE'17).
Book Synopsis Handbook of Public Service Delivery by : Christopher G. Reddick
Download or read book Handbook of Public Service Delivery written by Christopher G. Reddick and published by Edward Elgar Publishing. This book was released on 2024-09-06 with total page 439 pages. Available in PDF, EPUB and Kindle. Book excerpt: Adopting an integrated approach, this Handbook examines the design, organization, implementation and evaluation of public service delivery. Emphasizing the complex and dynamic nature of public services, it draws on cutting-edge research to identify responses to the unique challenges of the field.
Book Synopsis Regulation and Best Practices in Public and Nonprofit Marketing by : Lucica Matei
Download or read book Regulation and Best Practices in Public and Nonprofit Marketing written by Lucica Matei and published by Matei Lucica. This book was released on 2010 with total page 662 pages. Available in PDF, EPUB and Kindle. Book excerpt: The volume contains the papers presented during the 9th International Congress of the International Association on Public and Nonprofit Marketing (IAPNM) entitled "Regulation and Best Practices in Public and Nonprofit Marketing." Structured in accordance with the sessions of the mentioned Congress, the volume includes papers and relevant contributions on marketing research development in the public administration, healthcare and social assistance, higher education, local development and, more generally, nonprofit organizations. The social marketing specific issues take an important part of the volume giving the diversity of the approached topics as well as the large number of researchers concerned with this matter. Though of small dimensions, the contents of the sessions dedicated the revival and reinvention of public marketing must be underlined, as well as of the transfer of public marketing best practices to the South-Eastern European states. Publishing this volume represents a term of the interest expressed by over 40 academic and research groups in Europe and other continents with interests in the public and nonprofit marketing field, as well as in other European states' bodies that develop specific empirical studies.
Book Synopsis Routledge Handbook on Information Technology in Government by : Yu-Che Chen
Download or read book Routledge Handbook on Information Technology in Government written by Yu-Che Chen and published by Routledge. This book was released on 2017-02-17 with total page 689 pages. Available in PDF, EPUB and Kindle. Book excerpt: The explosive growth in information technology has ushered in unparalleled new opportunities for advancing public service. Featuring 24 chapters from foremost experts in the field of digital government, this Handbook provides an authoritative survey of key emerging technologies, their current state of development and use in government, and insightful discussions on how they are reshaping and influencing the future of public administration. This Handbook explores: Key emerging technologies (i.e., big data, social media, Internet of Things (IOT), GIS, smart phones & mobile technologies) and their impacts on public administration The impacts of the new technologies on the relationships between citizens and their governments with the focus on collaborative governance Key theories of IT innovations in government on the interplay between technological innovations and public administration The relationship between technology and democratic accountability and the various ways of harnessing the new technologies to advance public value Key strategies and conditions for fostering success in leveraging technological innovations for public service This Handbook will prove to be an invaluable guide and resource for students, scholars and practitioners interested in this growing field of technological innovations in government.
Book Synopsis Technology Enabled Transformation of the Public Sector: Advances in E-Government by : Weerakkody, Vishanth
Download or read book Technology Enabled Transformation of the Public Sector: Advances in E-Government written by Weerakkody, Vishanth and published by IGI Global. This book was released on 2012-06-30 with total page 457 pages. Available in PDF, EPUB and Kindle. Book excerpt: Electronic Government is continually advancing in topics such as hardware and software technology, e-government adoption and diffusion, e-government policy, e-government planning, management, e-government applications, and e-government impacts. Technology Enabled Transformation of the Public Sector: Advances in E-Government is filled with original research about electronic government and supplies academicians, practitioners, and professionals with quality applied research results in the field of electronic/digital government, its applications, and impacts on governmental organizations around the world. This title effectively and positively provides organizational and managerial directions with greater use and management of electronic/digital government technologies in organizations. It also epitomizes the research available within e-government while exponentially emphasizing the expansiveness of this field.
Book Synopsis Electronic Participation by : Panos Panagiotopoulos
Download or read book Electronic Participation written by Panos Panagiotopoulos and published by Springer. This book was released on 2019-08-19 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the proceedings of the 11th IFIP WG 8.5 International Conference on Electronic Participation, ePart 2019, held in San Benedetto del Tronto, Italy, in September 2019, in conjunction with the 18th IFIP WG 8.5 IFIP International Conference on Electronic Government (EGOV 2019) and the International Conference for E-Democracy and Open Government Conference (CeDEM 2019). The 13 revised full papers presented were carefully reviewed and selected from 26 submissions. The papers are clustered under the following topical sections: eParticipation Developments; Digital Transformations; Crisis and Emergency Management; and User Perspectives.
Book Synopsis The Role of Digital Technologies in Shaping the Post-Pandemic World by : Savvas Papagiannidis
Download or read book The Role of Digital Technologies in Shaping the Post-Pandemic World written by Savvas Papagiannidis and published by Springer Nature. This book was released on 2022-09-06 with total page 504 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the refereed proceedings of the 21st IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2022, which took place Newcastle-upon-Tyne, UK, in September 2022. The 37 papers presented in this volume were carefully reviewed and selected from 72 submissions. They were organized in topical sections as follows: Artificial intelligence; Data and Analytics; Careers and ICT; Digital Innovation and Transformation; Electronic Services; Health and Wellbeing; Pandemic; Privacy, Trust and Security.
Book Synopsis Encyclopedia of Information Science and Technology by : Mehdi Khosrow-Pour
Download or read book Encyclopedia of Information Science and Technology written by Mehdi Khosrow-Pour and published by IGI Global Snippet. This book was released on 2009 with total page 4292 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This set of books represents a detailed compendium of authoritative, research-based entries that define the contemporary state of knowledge on technology"--Provided by publisher.
Author :Academic Conferences and Publishing Limited Publisher :Academic Conferences and publishing limited ISBN 13 :1911218476 Total Pages :464 pages Book Rating :4.9/5 (112 download)
Book Synopsis ECSM 2017 4th European Conference on Social Media by : Academic Conferences and Publishing Limited
Download or read book ECSM 2017 4th European Conference on Social Media written by Academic Conferences and Publishing Limited and published by Academic Conferences and publishing limited. This book was released on 2017-07-03 with total page 464 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Reinvigorating Democracy? by : Rachel K. Gibson
Download or read book Reinvigorating Democracy? written by Rachel K. Gibson and published by Routledge. This book was released on 2017-11-22 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: This title was first published in 2000. This volume examines the extent to which digital technology, such as the World Wide Web, e-mail and developing database software, are being used within the political institutions and organization. The focus is on the UK political system with some reference to the US. The chapters cover central themes surrounding British politics and the use of the Internet and other emerging technologies. Topics include an overview of the development and use of the Internet and its influence, the impact on central and local government, promoting better democratic citizenship, the use of information communication technologies by political parties, the implications of Internet and e-mail use by pressure groups to aid campaigning, and many more.
Book Synopsis Trust and Communication by : Bernd Blöbaum
Download or read book Trust and Communication written by Bernd Blöbaum and published by Springer Nature. This book was released on 2021-07-02 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: Trust is a fundamental concept in modern society. This book provides current findings of trust research from various disciplines: communication studies, information systems, educational and organizational psychology, sports psychology and economics. The volume analyses how trust relationships have changed and are still changing under the influence of digitalization. In addition to presenting the current state of research, the implications for trust relationships in the digital world are examined. The book brings together empirical findings with the implications for media, business, sports and science. It is of value to interdisciplinary researchers and graduate students.
Author :Academic Conferences and Publishing Limited Publisher :Academic Conferences and publishing limited ISBN 13 :1911218379 Total Pages :376 pages Book Rating :4.9/5 (112 download)
Book Synopsis ECDG 2017 17th European Conference on Digital Government by : Academic Conferences and Publishing Limited
Download or read book ECDG 2017 17th European Conference on Digital Government written by Academic Conferences and Publishing Limited and published by Academic Conferences and publishing limited. This book was released on 2017 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt:
