Trust And The Health Of Organizations

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Trust and the Health of Organizations

Author : John G. Bruhn
Publisher : Springer Science & Business Media
ISBN 13 : 1461507391
Total Pages : 238 pages
Book Rating : 4.4/5 (615 download)

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Book Synopsis Trust and the Health of Organizations by : John G. Bruhn

Download or read book Trust and the Health of Organizations written by John G. Bruhn and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 238 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leaders are usually held responsible for the trust, health and success of an organization, but it is the culture of organizations that provides the true foundation for these important factors. The leader's personality and skills influence how a trustful environment and working relationship is created, but the organization has a culture, tradition and experience of its own which influences the leader's success. The level of trust in an organization's culture will ultimately determine whether or not it is trustful, healthy and successful. Based on the interview of current and former chief executive officers from profit and non profit organizations to record their experiences in creating trust in their environment and their perceptions of the health of their organizations. The collected data reveals: - The qualities of a "trusted" leader; - How they created trust or; - How trust was destroyed in organizations; - How leaders worked in distrustful environments; - How to create a more healthy organization. This timely work will be of interest to organizations and occupational sociologists, human resource workers, social psychologists, and students of management courses.

Trust in Organizations

Author : Roderick Moreland Kramer
Publisher : SAGE
ISBN 13 : 0803957408
Total Pages : 442 pages
Book Rating : 4.8/5 (39 download)

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Book Synopsis Trust in Organizations by : Roderick Moreland Kramer

Download or read book Trust in Organizations written by Roderick Moreland Kramer and published by SAGE. This book was released on 1996 with total page 442 pages. Available in PDF, EPUB and Kindle. Book excerpt: Perspectives from organizational theory, social psychology, sociology and economics are brought together in this volume to provide a broad coverage of trust, including the psychological and social antecedents of trust.

Building the High-Trust Organization

Author : Pamela S Shockley-Zalabak
Publisher : John Wiley & Sons
ISBN 13 : 0470583304
Total Pages : 274 pages
Book Rating : 4.4/5 (75 download)

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Book Synopsis Building the High-Trust Organization by : Pamela S Shockley-Zalabak

Download or read book Building the High-Trust Organization written by Pamela S Shockley-Zalabak and published by John Wiley & Sons. This book was released on 2010-03-09 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on IABC sponsored research in over 60 organizations, this guide provides an easy-to-administer model and instrument for measuring and managing trust in organizations. An explanation and practical applications accompany each of the model's five critical dimensions of trust: Competence, Openness and Honesty, Concern for Others, Reliability, and Identification. Using rich case examples and interviews, the book examines diverse approaches and opportunities for building trust--in peer groups, virtual environments, and with managers/supervisors, and top management. Individual interviews represent diverse organizational positions, responsibilities, perspectives, and geographic locations. Note: CD-ROM/DVD and other supplementary materials are not included in the digital editions of this book.

Restoring Trust in Organizations and Leaders

Author : Roderick M. Kramer
Publisher : OUP USA
ISBN 13 : 0199756082
Total Pages : 297 pages
Book Rating : 4.1/5 (997 download)

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Book Synopsis Restoring Trust in Organizations and Leaders by : Roderick M. Kramer

Download or read book Restoring Trust in Organizations and Leaders written by Roderick M. Kramer and published by OUP USA. This book was released on 2012-05-11 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: Restoring Trust in Organizations and Leaders is the first volume to adopt the mulidisciplinary approach required to understand the decline in public trust in contemporary institutions, and to propose and assess remedies.

Trust in Health Care Organizations

Author : Rosemary Rowe
Publisher : Emerald Group Publishing
ISBN 13 : 1846631645
Total Pages : 141 pages
Book Rating : 4.8/5 (466 download)

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Book Synopsis Trust in Health Care Organizations by : Rosemary Rowe

Download or read book Trust in Health Care Organizations written by Rosemary Rowe and published by Emerald Group Publishing. This book was released on with total page 141 pages. Available in PDF, EPUB and Kindle. Book excerpt: This e-book examines the notion of trust in a healthcare setting - from the micro level of trust between an individual patient and clinician, between one clinician and another, or between a clinician and a manager; to the macro level which includes patient and public trust in clinicians and managers, healthcare organizations or healthcare systems in general. The e-book provides a comprehensive overview of the literature, as well as in-depth case studies from a broad geographic perspective.

Trust Matters

Author : Michael H. Annison
Publisher : Jossey-Bass
ISBN 13 : 9780787943899
Total Pages : 0 pages
Book Rating : 4.9/5 (438 download)

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Book Synopsis Trust Matters by : Michael H. Annison

Download or read book Trust Matters written by Michael H. Annison and published by Jossey-Bass. This book was released on 1998-09-16 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: New Directions in Health Care Leadership Building trust in the health care community is our greatest challenge for the next century. This book tells us how to do it. Read it! - Leland Kaiser, founder, Kaiser Consulting Network Trust Matters is an essential guide for all health care professionals--managers, executives, board members, and health plan leaders--that offers the much-needed information and tools to help them regain the confidence of the patients they serve and people they work with. In a clear and persuasive manner, the authors explain how to develop health care organizations in which people trust each other and enjoy working together. Includes useful assessment tools and activities.

EBOOK: Trust Matters in Health Care

Author : Michael Calnan
Publisher : McGraw-Hill Education (UK)
ISBN 13 : 0335236383
Total Pages : 224 pages
Book Rating : 4.3/5 (352 download)

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Book Synopsis EBOOK: Trust Matters in Health Care by : Michael Calnan

Download or read book EBOOK: Trust Matters in Health Care written by Michael Calnan and published by McGraw-Hill Education (UK). This book was released on 2008-08-16 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Does trust still matter in health care and who does it matter to? Have trust relations changed in the 'New' NHS? What does trust mean to patients, clinicians and managers? In the NHS trust has traditionally played an important part in the relationships between its three key actors: the state, health care practitioners and patients. However, in recent years the environments in which these relationships operate have been subject to considerable change as the NHS has been modernised. Patients are now expected to play a more active role, both in self-managing their illness and in choice of care provider and clinicians are expected to work in teams and in partnership with managers. This unique book explores the importance of trust, how it is lost and won and the extent to which trust relationships in health care may have changed. The book combines theoretical and empirical analysis, while also examining the role of policy. Calnan and Rowe analyse data collected from interviews with patients, health care professionals and managers in primary care and acute care settings. Among the issues covered are: The importance of trust to their relationships What constitutes high and low trust behaviour The changing nature of trust relations between patients, clinicians and managers How trust can be built and sustained How interpersonal trust affects institutional trust Trust Matters in Health Care is key reading for policy makers, health care professionals and managers in the public and private sector, and a useful resource for educators and students within health and social care and management studies.

The Trust Crisis in Healthcare

Author : David A. Shore
Publisher : Oxford University Press
ISBN 13 : 0195176367
Total Pages : 236 pages
Book Rating : 4.1/5 (951 download)

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Book Synopsis The Trust Crisis in Healthcare by : David A. Shore

Download or read book The Trust Crisis in Healthcare written by David A. Shore and published by Oxford University Press. This book was released on 2007 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a comprehensive survey of the causes and consequences of declining trust in healthcare, and provides suggestions for its restoration. The authors identify the elements of trust in the environment of modern healthcare, and analyse the sources of mistrust in key areas of medicine.

The Decision to Trust

Author : Robert F. Hurley
Publisher : John Wiley & Sons
ISBN 13 : 1118072642
Total Pages : 258 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis The Decision to Trust by : Robert F. Hurley

Download or read book The Decision to Trust written by Robert F. Hurley and published by John Wiley & Sons. This book was released on 2011-10-25 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: A proven model to create high-performing, high-trust organizations Globally, there has been a decline in trust over the past few decades, and only a third of Americans believe they can trust the government, big business, and large institutions. In The Decision to Trust, Robert Hurley explains how this new culture of cynicism and distrust creates many problems, and why it is almost impossible to manage an organization well if its people do not trust one another. High-performing, world-class companies are almost always high-trust environments. Without this elusive, important ingredient, companies cannot attract or retain top talent. In this book, Hurley reveals a new model to measure and repair trust with colleagues managers and employees. Outlines a proven Decision to Trust Model (DTM) of ten factors that establish whether or not one party will trust the other Filled with original examples from Daimler, PriceWaterhouse Coopers, Goldman Sachs, Microsoft, QuikTrip, General Electric, Procter and Gamble, AzKoNobel, Johnson and Johnson, Whole Foods, and Zappos Reveals how leaders in Asia, Europe, and North America have used the DTM to build high-trust organizations Covering trust building in teams, across functions, within organizations and across national cultures, The Decision to Trust shows how any organization can improve trust and the bottom line.

The Four Factors of Trust

Author : Ashley Reichheld
Publisher : John Wiley & Sons
ISBN 13 : 1119855020
Total Pages : 310 pages
Book Rating : 4.1/5 (198 download)

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Book Synopsis The Four Factors of Trust by : Ashley Reichheld

Download or read book The Four Factors of Trust written by Ashley Reichheld and published by John Wiley & Sons. This book was released on 2022-10-25 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: The essential, data-driven blueprint to build trust in your organization. Did you know that trusted companies outperform their peers by up to 400%? That customers who trust a brand are 88% more likely to buy again? And that 79% of employees who trust their employer are more motivated to work (and less likely to leave)? The importance of trust is at an all-time high—just as our inclination to trust is at an all-time low. Building trust is your single greatest opportunity to create competitive advantage. With new data at its core, The Four Factors of Trust gives you practical guidance to measure and build trust in the relationships that matter the most—with your customers, workforce, and partners. Trust ultimately comes down to just Four Factors: Humanity, Capability, Transparency, and Reliability. These Four Factors make up Deloitte's HX TrustIDTM, a groundbreaking measurement tool poised to become the gold standard for evaluating organizational performance. Ashley Reichheld and Amelia Dunlop show how your organization can use HX TrustIDTM to measure, predict, and build trust to earn lifelong loyalty—and elevate the human experience with your customers, workforce, and partners. The Four Factors of Trust lays it all out in do-able parts so you can: Create better business outcomes by understanding how trust affects human behaviors Measure your company's trust score—revealing strengths, deficits, and opportunities to (re)build trust with key stakeholders Design actionable strategies to improve trust with your customers, workforce, and partners Build trust and earn loyalty through every business function from marketing to operations to talent experience With compelling stories from leading organizations—and practical applications in Marketing & Experience, Cybersecurity, HR, Sustainability (ESG), and Operations & Technology—The Four Factors of Trust will enable you to create the relationships you want to build, the organizations you want to belong to, and the world you want to live in.

Betrayal of Trust

Author : Laurie Garrett
Publisher : Hachette Books
ISBN 13 : 1401303862
Total Pages : 1294 pages
Book Rating : 4.4/5 (13 download)

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Book Synopsis Betrayal of Trust by : Laurie Garrett

Download or read book Betrayal of Trust written by Laurie Garrett and published by Hachette Books. This book was released on 2011-05-10 with total page 1294 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this "meticulously researched" account (New York Times Book Review), a Pulitzer Prize-winning author examines the dangers of a failing public health system unequipped to handle large-scale global risks like a coronavirus pandemic. The New York Times bestselling author of The Coming Plague, Laurie Garrett takes on perhaps the most crucial global issue of our time in this eye-opening book. She asks: is our collective health in a state of decline? If so, how dire is this crisis and has the public health system itself contributed to it? Using riveting detail and finely-honed storytelling, exploring outbreaks around the world, Garrett exposes the underbelly of the world's globalization to find out if it can still be assumed that government can and will protect the people's health, or if that trust has been irrevocably broken. "A frightening vision of the future and a deeply unsettling one . . . a sober, scary book that not only limns the dangers posed by emerging diseases but also raises serious questions about two centuries' worth of Enlightenment beliefs in science and technology and progress." -- Michiko Kakutani, The New York Times

Organizational Trust

Author : Roderick Moreland Kramer
Publisher : Oxford University Press on Demand
ISBN 13 : 0199288496
Total Pages : 498 pages
Book Rating : 4.1/5 (992 download)

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Book Synopsis Organizational Trust by : Roderick Moreland Kramer

Download or read book Organizational Trust written by Roderick Moreland Kramer and published by Oxford University Press on Demand. This book was released on 2006 with total page 498 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizational trust is a subject which has over the past decade become of increasing importance to organizational theory and research. This book examines what trust is, how it is developed and maintained, its underpinnings, manifestations, and its fragility, through a presentation and discussion of key readings.

Re-Engaging in Trust

Author : Jan Berger
Publisher :
ISBN 13 : 9781977238719
Total Pages : 376 pages
Book Rating : 4.2/5 (387 download)

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Book Synopsis Re-Engaging in Trust by : Jan Berger

Download or read book Re-Engaging in Trust written by Jan Berger and published by . This book was released on 2021-05-28 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: The U.S. healthcare system exists in a trust crisis. Without trust, the United States Healthcare system is doomed to mediocrity. Although healthcare is the most personal of interactions, the U.S. healthcare system is grounded in a business model based on a win-lose paradigm. Unfortunately, recent events both in society at large and within the healthcare industry have created negative trust resets(TM) that has only magnified the problem. Healthcare is unique in that it personally impacts every individual in the United States; whether being employed in the industry, an influencer such as media or government or a utilizer of healthcare services. If we are to address the challenges of access, cost and quality of healthcare we have to do more than alter payment and organizational models. We have to address the elephant in the room; trust. It will require a conscious behavior change by each stakeholder to improve trust across the system.

Trust Factor

Author : Paul J. Zak
Publisher : HarperChristian + ORM
ISBN 13 : 0814437672
Total Pages : 275 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis Trust Factor by : Paul J. Zak

Download or read book Trust Factor written by Paul J. Zak and published by HarperChristian + ORM. This book was released on 2017-01-02 with total page 275 pages. Available in PDF, EPUB and Kindle. Book excerpt: Why is the culture of a stagnant workplace so difficult to improve? Learn to cultivate a workplace where trust, joy, and commitment compounds naturally by harnessing the power of neurochemistry! For decades, business leaders have been equipping themselves with every book, philosophy, reward, and program, yet companies everywhere continue to struggle with toxic cultures, and the unhappiness and low productivity that go with them. In Trust Factor, neuroscientist Paul Zak shows that innate brain functions hold the answers we’ve been looking for. Put simply, the key to providing an engaging, encouraging, positive culture that keeps your employees energized is trust. When someone shows you trust, a feel-good jolt of oxytocin surges through your brain and triggers you to reciprocate. Within this book, Zak explains topics such as: How brain chemicals affect behavior Why trust gets squashed How to stimulate trust within your employees And much more! This book also incorporates science-based insights for building high-trust organizations with successful examples from The Container Store, Zappos, and Herman Miller. Stop recycling the same ineffective strategies and programs for improving culture. By using the simple mechanisms in Trust Factor, you can create a perpetual trust-building cycle between your management and staff, thus ending stubborn workplace patterns.

Knowledge Solutions

Author : Olivier Serrat
Publisher : Springer
ISBN 13 : 981100983X
Total Pages : 1098 pages
Book Rating : 4.8/5 (11 download)

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Book Synopsis Knowledge Solutions by : Olivier Serrat

Download or read book Knowledge Solutions written by Olivier Serrat and published by Springer. This book was released on 2017-05-22 with total page 1098 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is open access under a CC BY-NC 3.0 IGO license. This book comprehensively covers topics in knowledge management and competence in strategy development, management techniques, collaboration mechanisms, knowledge sharing and learning, as well as knowledge capture and storage. Presented in accessible “chunks,” it includes more than 120 topics that are essential to high-performance organizations. The extensive use of quotes by respected experts juxtaposed with relevant research to counterpoint or lend weight to key concepts; “cheat sheets” that simplify access and reference to individual articles; as well as the grouping of many of these topics under recurrent themes make this book unique. In addition, it provides scalable tried-and-tested tools, method and approaches for improved organizational effectiveness. The research included is particularly useful to knowledge workers engaged in executive leadership; research, analysis and advice; and corporate management and administration. It is a valuable resource for those working in the public, private and third sectors, both in industrialized and developing countries.

The Decision to Trust

Author : Robert F. Hurley
Publisher : John Wiley & Sons
ISBN 13 : 1118131886
Total Pages : 258 pages
Book Rating : 4.1/5 (181 download)

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Book Synopsis The Decision to Trust by : Robert F. Hurley

Download or read book The Decision to Trust written by Robert F. Hurley and published by John Wiley & Sons. This book was released on 2011-09-13 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: A proven model to create high-performing, high-trust organizations Globally, there has been a decline in trust over the past few decades, and only a third of Americans believe they can trust the government, big business, and large institutions. In The Decision to Trust, Robert Hurley explains how this new culture of cynicism and distrust creates many problems, and why it is almost impossible to manage an organization well if its people do not trust one another. High-performing, world-class companies are almost always high-trust environments. Without this elusive, important ingredient, companies cannot attract or retain top talent. In this book, Hurley reveals a new model to measure and repair trust with colleagues managers and employees. Outlines a proven Decision to Trust Model (DTM) of ten factors that establish whether or not one party will trust the other Filled with original examples from Daimler, PriceWaterhouse Coopers, Goldman Sachs, Microsoft, QuikTrip, General Electric, Procter and Gamble, AzKoNobel, Johnson and Johnson, Whole Foods, and Zappos Reveals how leaders in Asia, Europe, and North America have used the DTM to build high-trust organizations Covering trust building in teams, across functions, within organizations and across national cultures, The Decision to Trust shows how any organization can improve trust and the bottom line.

Clinical Practice Guidelines We Can Trust

Author : Institute of Medicine
Publisher : National Academies Press
ISBN 13 : 030921646X
Total Pages : 217 pages
Book Rating : 4.3/5 (92 download)

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Book Synopsis Clinical Practice Guidelines We Can Trust by : Institute of Medicine

Download or read book Clinical Practice Guidelines We Can Trust written by Institute of Medicine and published by National Academies Press. This book was released on 2011-06-16 with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt: Advances in medical, biomedical and health services research have reduced the level of uncertainty in clinical practice. Clinical practice guidelines (CPGs) complement this progress by establishing standards of care backed by strong scientific evidence. CPGs are statements that include recommendations intended to optimize patient care. These statements are informed by a systematic review of evidence and an assessment of the benefits and costs of alternative care options. Clinical Practice Guidelines We Can Trust examines the current state of clinical practice guidelines and how they can be improved to enhance healthcare quality and patient outcomes. Clinical practice guidelines now are ubiquitous in our healthcare system. The Guidelines International Network (GIN) database currently lists more than 3,700 guidelines from 39 countries. Developing guidelines presents a number of challenges including lack of transparent methodological practices, difficulty reconciling conflicting guidelines, and conflicts of interest. Clinical Practice Guidelines We Can Trust explores questions surrounding the quality of CPG development processes and the establishment of standards. It proposes eight standards for developing trustworthy clinical practice guidelines emphasizing transparency; management of conflict of interest ; systematic review-guideline development intersection; establishing evidence foundations for and rating strength of guideline recommendations; articulation of recommendations; external review; and updating. Clinical Practice Guidelines We Can Trust shows how clinical practice guidelines can enhance clinician and patient decision-making by translating complex scientific research findings into recommendations for clinical practice that are relevant to the individual patient encounter, instead of implementing a one size fits all approach to patient care. This book contains information directly related to the work of the Agency for Healthcare Research and Quality (AHRQ), as well as various Congressional staff and policymakers. It is a vital resource for medical specialty societies, disease advocacy groups, health professionals, private and international organizations that develop or use clinical practice guidelines, consumers, clinicians, and payers.