The modernisation of the West Coast Main Line

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Publisher : The Stationery Office
ISBN 13 : 0215034481
Total Pages : 60 pages
Book Rating : 4.2/5 (15 download)

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Book Synopsis The modernisation of the West Coast Main Line by : Great Britain: Parliament: House of Commons: Committee of Public Accounts

Download or read book The modernisation of the West Coast Main Line written by Great Britain: Parliament: House of Commons: Committee of Public Accounts and published by The Stationery Office. This book was released on 2007-06-14 with total page 60 pages. Available in PDF, EPUB and Kindle. Book excerpt: When Railtrack first planned the upgrade of the West Coast Mainline it was to have been completed in two phases in 2002 and 2005, used untried signalling technology and cost £2.6 billion. In the event the signalling was not installed, progress was much slower than anticipated and Railtrack collapsed. Network rail took over the project and put in place a more robust strategy to deliver the upgrade in three stages between 2004 and 2008. The first two stages have already been delivered on schedule. However the total modernisation cost is likely to be around £8.6 billion and the line will still be prone to overcrowding at peak times and is thus likely to need further investment. This report looks at the project on the basis of a report by the Comptroller and Auditor General.

HM Revenue and Customs

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Publisher : The Stationery Office
ISBN 13 : 0215034376
Total Pages : 52 pages
Book Rating : 4.2/5 (15 download)

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Book Synopsis HM Revenue and Customs by : Great Britain: Parliament: House of Commons: Committee of Public Accounts

Download or read book HM Revenue and Customs written by Great Britain: Parliament: House of Commons: Committee of Public Accounts and published by The Stationery Office. This book was released on 2007-06-12 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt: In January 2004, the Inland Revenue entered into a contract with Capgemini to provide IT services to support the Department's business. The contract, known as ASPIRE (Acquiring Strategic Partners for the Inland Revenue), replaced two previous contracts with EDS and Accenture and, following the merger of the Inland Revenue and HM Customs & Excise in 2005, the latter's IT services contract with Fujitsu was incorporated within ASPIRE in April 2006. This change from one supplier to another was the first of this scale in the public sector, and the contract provides wider lessons for the public sector in re-competing major contracts, particularly relating to the payment of transition costs. The cost of the contract has risen from £2.83 billion to £8.5 billion over the 10 year term. Following on from a NAO report on this topic (HCP 938, session 2005-06; ISBN 9780102939170) published in July 2006, the Committee's report examines the procurement process, the transition to a new supplier and the performance of the ASPIRE contract to date. Findings include: i) before concluding the deal, the Department should have evaluated bids against a range of demands for IT services and analysed the effect of different scenarios on suppliers' prices and profit margins; ii) it should have evaluated the performance of consultants and the lessons to be learned from their use, not only for their own benefit but for that of other departments; iii) by contributing to bid costs and paying transition costs to secure competition for the contract, the Department incurred a premium of £51.9 million; iv) it should set more challenging performance targets to impose sufficient discipline on suppliers; and v) the Government should not be placed in the invidious position of having to commission further work from a contractor in order to recover compensation for underperformance.

The right of access to open countryside

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Publisher : The Stationery Office
ISBN 13 : 0215034570
Total Pages : 52 pages
Book Rating : 4.2/5 (15 download)

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Book Synopsis The right of access to open countryside by : Great Britain: Parliament: House of Commons: Committee of Public Accounts

Download or read book The right of access to open countryside written by Great Britain: Parliament: House of Commons: Committee of Public Accounts and published by The Stationery Office. This book was released on 2007-06-21 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Countryside Rights of Way Act 2000 introduced a public right to walk across designated mountain, moor, heath, downs and registered common land in England. DEFRA tasked the Countryside Agency with opening-up the new access by the end of 2005, and the target was met with two months to spare. However the implementation of the right to roam cost the Countryside Agency £24.6 million more than anticipated, with knock-on impacts on other programmes. This report looks at the implementation of open access and the effect of the policy under the headings: encouraging the public to use the right to roam across the countryside; protecting the environment of access land and the rights of landowners; improving planning and project management. However the success of legislation is as yet unknown because there is no information on the extent to which the public are making use of their new right. In October 2006 the responsibility for open access passed from the Countryside Agency to Natural England.

The Stationery Office Annual Catalogue 2011

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Publisher :
ISBN 13 : 9780115017988
Total Pages : 584 pages
Book Rating : 4.0/5 (179 download)

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Book Synopsis The Stationery Office Annual Catalogue 2011 by : Stationery Office

Download or read book The Stationery Office Annual Catalogue 2011 written by Stationery Office and published by . This book was released on 2012-04-12 with total page 584 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Stationery Office annual catalogue 2011 provides a comprehensive source of bibliographic information on over 4900 Parliamentary, statutory and official publications - from the UK Parliament, the Northern Ireland Assembly, and many government departments and agencies - which were issued in 2011.

Difficult Forms

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Publisher : The Stationery Office
ISBN 13 : 9780215017536
Total Pages : 56 pages
Book Rating : 4.0/5 (175 download)

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Book Synopsis Difficult Forms by : Great Britain: Parliament: House of Commons: Committee of Public Accounts

Download or read book Difficult Forms written by Great Britain: Parliament: House of Commons: Committee of Public Accounts and published by The Stationery Office. This book was released on 2004 with total page 56 pages. Available in PDF, EPUB and Kindle. Book excerpt: Forms are one of the most frequent ways a citizen interacts with government departments. If a form is badly designed it is likely lead to errors and increase processing costs, also the public is less inclined to believe that progress is being made to a more responsive and accessible service. Based on an NAO report (HC 1145 2002-03 ISBN 0102923604), the Committee took evidence from the Inland Revenue, DES, DWP and Passport Service on the three main issues of: designing user friendly forms; improved administrative efficiency; progress to providing online services. The \are 12 main recommendations.

Reports from Committees of the House of Commons

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Publisher :
ISBN 13 :
Total Pages : 872 pages
Book Rating : 4.:/5 (1 download)

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Book Synopsis Reports from Committees of the House of Commons by : Great Britain. Parliament. House of Commons

Download or read book Reports from Committees of the House of Commons written by Great Britain. Parliament. House of Commons and published by . This book was released on 1803 with total page 872 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Reports from Committees of the House of Commons

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Publisher :
ISBN 13 :
Total Pages : 870 pages
Book Rating : 4.B/5 (1 download)

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Book Synopsis Reports from Committees of the House of Commons by :

Download or read book Reports from Committees of the House of Commons written by and published by . This book was released on 1803 with total page 870 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Reports from Committees of the House of Commons which Have Been Printed by Order of the House

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Publisher :
ISBN 13 :
Total Pages : 869 pages
Book Rating : 4.F/5 ( download)

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Book Synopsis Reports from Committees of the House of Commons which Have Been Printed by Order of the House by : Great Britain. Parliament. House of Commons

Download or read book Reports from Committees of the House of Commons which Have Been Printed by Order of the House written by Great Britain. Parliament. House of Commons and published by . This book was released on 1803 with total page 869 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Stationery Office Annual Catalogue

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Publisher :
ISBN 13 :
Total Pages : 574 pages
Book Rating : 4.3/5 (243 download)

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Book Synopsis The Stationery Office Annual Catalogue by : Stationery Office (Great Britain)

Download or read book The Stationery Office Annual Catalogue written by Stationery Office (Great Britain) and published by . This book was released on 2013 with total page 574 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Department of Health

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Publisher : The Stationery Office
ISBN 13 : 0215034309
Total Pages : 48 pages
Book Rating : 4.2/5 (15 download)

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Book Synopsis Department of Health by : Great Britain: Parliament: House of Commons: Committee of Public Accounts

Download or read book Department of Health written by Great Britain: Parliament: House of Commons: Committee of Public Accounts and published by The Stationery Office. This book was released on 2007-06-07 with total page 48 pages. Available in PDF, EPUB and Kindle. Book excerpt: Properly managed, the use of temporary nurses can play an important role in helping hospital achieve flexibility. However their high use can have a detrimental impact on patient care and satisfaction. In 2001 the Department of Health anticipated that a growth in the NHS workforce would lead to a decline in the use of temporary staff but in spite of this intention temporary nurses still account for the same percentage of the nursing budget (around 9%). On the basis of a report by the Comptroller and Auditor General, the Committee has investigated the extent of the use of temporary nurses; whether the process is properly planned and managed; and whether there are safety and quality implications. One of the conclusions is that there has a lack of planning and it is only as a result of the problem with deficits that the NHS has taken a more co-ordinated approach

Child Support Agency

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Publisher : The Stationery Office
ISBN 13 : 0215034872
Total Pages : 52 pages
Book Rating : 4.2/5 (15 download)

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Book Synopsis Child Support Agency by : Great Britain: Parliament: House of Commons: Committee of Public Accounts

Download or read book Child Support Agency written by Great Britain: Parliament: House of Commons: Committee of Public Accounts and published by The Stationery Office. This book was released on 2007-07-05 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt: Since it was established in 1993, the Child Support Agency has consistently underperformed, plagued by enormous backlogs of unprocessed cases and uncollected maintenance. Where it works well, the Agency has secured regular contributions from non-resident parents and helped lift an estimated 100,000 children out of poverty. It has to administer complex assessment, collection and enforcement processes and deal with complicated emotional, financial and legal issues to bring about a degree of financial stability for children and parents. Following on from a NAO report (HCP 1174, session 2005-06; ISBN 9780102938692) published in June 2006, the Committee's report examines the implementation of child support reforms, focusing on why the problems in implementing the reforms arose, the impact on the quality of service, the remedial action taken by the Child Support Agency and the lessons learnt. The report finds that implementing the reforms has cost the taxpayer £539 million since 2000, with plans for a further £320 million to improve service levels over the next three years; but the money has failed to deliver improvements in efficiency and quality of service. The Agency still performs less effectively than its counterparts in Australia and New Zealand, with higher average costs per case and lower rates of compliance. The Government published its White Paper (Cm. 6979, ISBN 9780101697927) in December 2006, drawing on the recommendations made by Sir David Henshaw in his report "Recovering child support: routes to responsibility" (Cm. 6984, ISBN 9780101689427). Amongst the reforms announced, the Government will replace the Child Support Agency (CSA) with a new organisation, the Child Maintenance and Enforcement Commission (C-MEC) by 2008.

The Pensions Regulator

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Publisher : The Stationery Office
ISBN 13 : 9780102951219
Total Pages : 60 pages
Book Rating : 4.9/5 (512 download)

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Book Synopsis The Pensions Regulator by : Great Britain: National Audit Office

Download or read book The Pensions Regulator written by Great Britain: National Audit Office and published by The Stationery Office. This book was released on 2007-10-26 with total page 60 pages. Available in PDF, EPUB and Kindle. Book excerpt: Some 20 million people in England and Wales have private sector work-based pension schemes. The Pensions Regulator was established in April 2005 to regulate these schemes, replacing the Occupational Pensions Regulatory Authority (Opra), with the statutory objectives to protect members' benefits, to promote improved governance of such schemes, and to reduce the risk of compensation being paid out by the Pension Protection Fund. This NAO report examines the regulatory approach taken and whether this addresses the key risks, given that any conclusions on the effectiveness of pensions regulation must be set in the long term context rather than based on shorter term fluctuations. Findings include that the Pensions Regulator has made good progress in establishing a sound risk-based approach to regulation, with clear links between its statutory objectives and its operational approach. As the regulator matures, it has the scope for a presumption of further transparency in its approach, and is taking steps to increase the information it makes available to the pensions sector. The report sets out a number of recommendations for further progress, bearing in mind that risks in the pensions environment can change quickly.

The Impact of the Office of Government Commerce's Initiatives on the Delivery of Major IT-enabled Projects

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Publisher : The Stationery Office
ISBN 13 : 9780215025098
Total Pages : 48 pages
Book Rating : 4.0/5 (25 download)

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Book Synopsis The Impact of the Office of Government Commerce's Initiatives on the Delivery of Major IT-enabled Projects by : Great Britain: Parliament: House of Commons: Committee of Public Accounts

Download or read book The Impact of the Office of Government Commerce's Initiatives on the Delivery of Major IT-enabled Projects written by Great Britain: Parliament: House of Commons: Committee of Public Accounts and published by The Stationery Office. This book was released on 2005-07-05 with total page 48 pages. Available in PDF, EPUB and Kindle. Book excerpt: Central civil government annually spends £2.3 billion on information technology, some 16% of its total procurement budget. This report examines the progress the Office of Government Commerce (OGC) has made in improving departments' capacity to deliver successful IT projects and programmes. In particular it looks at the application of the Gateway Review Process, where there is an independent review of projects at critical points; the use of OGC initiatives by departments; and engagement with suppliers.

Energywatch and Postwatch

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Publisher : The Stationery Office
ISBN 13 : 0215026373
Total Pages : 52 pages
Book Rating : 4.2/5 (15 download)

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Book Synopsis Energywatch and Postwatch by : Great Britain: Parliament: House of Commons: Committee of Public Accounts

Download or read book Energywatch and Postwatch written by Great Britain: Parliament: House of Commons: Committee of Public Accounts and published by The Stationery Office. This book was released on 2005-11-29 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt: In 2000, two new consumer bodies, the Gas and Electricity Consumer Council (Energywatch) and the Consumer Council for Postal Services (Postwatch), were established to represent the views of consumers, to investigate consumer complaints, and to provide advice and information services. Following on from the National Audit Office report (HC 1076, session 2003-04, ISBN 0102929793) published in October 2004, the Committee's report examines the effectiveness of the postal and energy watchdogs in their role of promoting and protecting the interests of consumers. Overall, the Committee is unimpressed with the achievements of either watchdog; the level of consumer complaints has remained high with low consumer recognition of their role, whilst operating costs have escalated. The Committee's report makes a number of recommendations designed to encourage improvement in performance and to reduce costs.

Tax credits

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Publisher : The Stationery Office
ISBN 13 : 9780215033826
Total Pages : 52 pages
Book Rating : 4.0/5 (338 download)

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Book Synopsis Tax credits by : Great Britain: Parliament: House of Commons: Committee of Public Accounts

Download or read book Tax credits written by Great Britain: Parliament: House of Commons: Committee of Public Accounts and published by The Stationery Office. This book was released on 2007-05-09 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt: The current tax credit system was introduced in April 2003 with the aim of helping families with children and working people on low incomes. However it suffers from the highest rate of error and fraud in government. This is the Committee's fourth report on the system. It concludes that the cost in terms of the unforeseen level of overpayments and the scale of error and fraud continues to be significant and beyond the levels Parliament was lead to expect. The Department is now taking steps to reduce the level of overpayment but does not yet have an adequate response for error and fraud.

Reducing Passenger Rail Delays by Better Management of Incidents

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Publisher : The Stationery Office
ISBN 13 : 9780215524973
Total Pages : 40 pages
Book Rating : 4.5/5 (249 download)

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Book Synopsis Reducing Passenger Rail Delays by Better Management of Incidents by : Great Britain. Parliament. House of Commons. Committee of Public Accounts

Download or read book Reducing Passenger Rail Delays by Better Management of Incidents written by Great Britain. Parliament. House of Commons. Committee of Public Accounts and published by The Stationery Office. This book was released on 2008 with total page 40 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the 53rd report from the Committee of Public Accounts (HCP 655, session 2007-08, ISBN 9780215524973), and examines how the rail industry, led by the Department for Transport and Network Rail, manages incidents on the rail network, and how passengers are treated when delays occur. The Committee has set out a number of conclusions and recommendations, including: that Network Rail receives only half of its funding from the taxpayer but as a private sector company it is not directly accountable to Parliament, the Committee states the Department should strengthen the governance and accountability arrangements; that the Office of Rail Regulation should review and revise targets where appropriate to take account of changing conditions and challenges; the Committee states that the Department needs to play a more active role in bringing together the rail industry, emergency services and other stakeholders to improve incident management; and further that the Office of Rail Regulation should make sure mechanisms are in place so that the emergency services know who to contact during rail incidents; that passengers are not receiving the information they need during delays and are not always told how to claim compensation for delays. During the 2006-07 period over 1.2 billion passenger journeys were made in Great Britain on services that arrived on time almost nine times out of ten. The Department provided £3.4 billion to Network Rail and £1.7 billion to the train operating companies, whilst passengers paid some £5.1 billion in fares, with the NAO estimating that delays cost passengers £1 billion in terms of lost time. This report follows on from a National Audit Office report (HCP 308, session 2007-08, ISBN 9780102953053).

Compensating Victims of Violent Crime

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Publisher : The Stationery Office
ISBN 13 : 9780215525031
Total Pages : 56 pages
Book Rating : 4.5/5 (25 download)

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Book Synopsis Compensating Victims of Violent Crime by : Great Britain. Parliament. House of Commons. Committee of Public Accounts

Download or read book Compensating Victims of Violent Crime written by Great Britain. Parliament. House of Commons. Committee of Public Accounts and published by The Stationery Office. This book was released on 2008 with total page 56 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Criminal Injuries Compensation Scheme makes financial awards to individuals who have been injured as a result of violent crime. The Scheme is administered by the Criminal Injuries Compensation Authority, a non-departmental public body of the Ministry of Justice. Appeal against the Authority's decisions are heard by the Criminal Injuries Compensation Appeals Panel which is part of the Tribunals Service, an executive agency of the Ministry. Between 2000 and 2006, performance in dealing with claims deteriorate due to poor management within the Authority, combined with a lack of oversight by the sponsoring department. In the seven years since the subject was previously examined only 5 of 16 recommendation have been met in full. On the basis of a report by Comptroller and Auditor General, the Committee examined the Ministry, Authority & Tribunals Service on the reasons for the deterioration in performance