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Toyota Production System

Author : Y. Monden
Publisher : Springer Science & Business Media
ISBN 13 : 1461597145
Total Pages : 427 pages
Book Rating : 4.4/5 (615 download)

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Book Synopsis Toyota Production System by : Y. Monden

Download or read book Toyota Production System written by Y. Monden and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 427 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Just-in-time (JIT) manufacturing system is an internal system in use by its founder, Toyota Motor Corporation, but it has taken on a new look. Toyota Production System, Second Edition systematically describes the changes that have occurred to the most efficient production system in use today. Since the publication of the first edition of this book in 1983, Toyota has integrated JIT with computer integrated manufacturing technology and a strategic informa tion system. The JIT goal of producing the necessary items in the necessary quantity at the necessary time is an internal driver of production and operations management. The addition of computer integrated technology (including expert systems by artificial intelligence) and information systems technology serve to further reduce costs, increase quality, and improve lead time. The new Toyota production system considers how to adapt production schedules to the demand changes in the marketplace while satisfying the goals of low cost, high quality, and timely delivery. The first edition of this book, Toyota Production System, published in 1983, is the basis for this book. It was translated into many languages including Spanish, Russian, Italian, Japanese, etc., and has played a definite role in inspiring production management systems throughout the world.

The Toyota Way Fieldbook

Author : Jeffrey K. Liker
Publisher : McGraw Hill Professional
ISBN 13 : 0071502114
Total Pages : 288 pages
Book Rating : 4.0/5 (715 download)

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Book Synopsis The Toyota Way Fieldbook by : Jeffrey K. Liker

Download or read book The Toyota Way Fieldbook written by Jeffrey K. Liker and published by McGraw Hill Professional. This book was released on 2005-10-19 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Toyota Way Fieldbook is a companion to the international bestseller The Toyota Way. The Toyota Way Fieldbook builds on the philosophical aspects of Toyota's operating systems by detailing the concepts and providing practical examples for application that leaders need to bring Toyota's success-proven practices to life in any organization. The Toyota Way Fieldbook will help other companies learn from Toyota and develop systems that fit their unique cultures. The book begins with a review of the principles of the Toyota Way through the 4Ps model-Philosophy, Processes, People and Partners, and Problem Solving. Readers looking to learn from Toyota's lean systems will be provided with the inside knowledge they need to Define the companies purpose and develop a long-term philosophy Create value streams with connected flow, standardized work, and level production Build a culture to stop and fix problems Develop leaders who promote and support the system Find and develop exceptional people and partners Learn the meaning of true root cause problem solving Lead the change process and transform the total enterprise The depth of detail provided draws on the authors combined experience of coaching and supporting companies in lean transformation. Toyota experts at the Georgetown, Kentucky plant, formally trained David Meier in TPS. Combined with Jeff Liker's extensive study of Toyota and his insightful knowledge the authors have developed unique models and ideas to explain the true philosophies and principles of the Toyota Production System.

A Study of the Toyota Production System

Author : Shigeo Shingo
Publisher : CRC Press
ISBN 13 : 9780915299171
Total Pages : 306 pages
Book Rating : 4.2/5 (991 download)

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Book Synopsis A Study of the Toyota Production System by : Shigeo Shingo

Download or read book A Study of the Toyota Production System written by Shigeo Shingo and published by CRC Press. This book was released on 1989-10-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the "green book" that started it all -- the first book in English on JIT, written from the engineer's viewpoint. When Omark Industries bought 500 copies and studied it companywide, Omark became the American pioneer in JIT. Here is Dr. Shingo's classic industrial engineering rationale for the priority of process-based over operational improvements in manufacturing. He explains the basic mechanisms of the Toyota production system, examines production as a functional network of processes and operations, and then discusses the mechanism necessary to make JIT possible in any manufacturing plant. Provides original source material on Just-ln-Time Demonstrates new ways to think about profit, inventory, waste, and productivity Explains the principles of leveling, standard work procedures, multi-machine handling, supplier relations, and much more If you are a serious student of manufacturing, you will benefit greatly from reading this primary resource on the powerful fundamentals of JIT.

The Modern Theory of the Toyota Production System

Author : Phillip Marksberry
Publisher : CRC Press
ISBN 13 : 1466556757
Total Pages : 451 pages
Book Rating : 4.4/5 (665 download)

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Book Synopsis The Modern Theory of the Toyota Production System by : Phillip Marksberry

Download or read book The Modern Theory of the Toyota Production System written by Phillip Marksberry and published by CRC Press. This book was released on 2012-11-27 with total page 451 pages. Available in PDF, EPUB and Kindle. Book excerpt: Numerous books have been written about Toyota's approach to workplace improvement; however, most describe Toyota's practices as case studies or stories. Designed to aid in the implementation of Lean manufacturing, The Modern Theory of the Toyota Production System: A Systems Inquiry of the World’s Most Emulated and Profitable Management System explains that your organization already has what it takes to succeed with TPS and what’s probably missing is balance. Bridging the gap between implementation and theory, this text is the first of its kind to use systems theory to study how the pieces of the Toyota Production System (TPS) work together to achieve this much needed balance. Lean practitioners will learn how to use system theory to improve overall decision making when applying Lean or Toyota-like management systems. Explaining that the glue that holds the pieces of TPS together is just as important as the pieces themselves, the book provides you with invaluable guidance in the implementation of Lean manufacturing from a management perspective. It outlines a blueprint to help you develop a clear understanding of how the pieces of TPS need to come together so you can achieve something greater than what’s possible with the individual pieces.

El Sistema de Produccion Toyota

Author : Taiichi Ohno
Publisher : Routledge
ISBN 13 : 135145367X
Total Pages : 134 pages
Book Rating : 4.3/5 (514 download)

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Book Synopsis El Sistema de Produccion Toyota by : Taiichi Ohno

Download or read book El Sistema de Produccion Toyota written by Taiichi Ohno and published by Routledge. This book was released on 2018-02-06 with total page 134 pages. Available in PDF, EPUB and Kindle. Book excerpt: Si usted quiere entender como se origino el sistema de producci?n Toyota y por que tiene exito, debe leer este libro. Aqui encontrara una introducci?n avanzada del justo a tiempo. El mundo le debe mucho a Taiichi Ohno. Nos ha demostrado como fbricar con mayor eficacia, como reducir costos, como producir una mayor calidad, y a examinar atentamente como nosotros, en nuestra calidad de seres humanos, trabajamos en una fbrica. El relato que Ohno cuenta en este libro es brillante. Deberia ser leido por todos los gerentes. No es solo un relato acerca de la fabricaci?n; sino tambien sobre como dirigir exitosamente una empresa.

Taiichi Ohnos Workplace Management

Author : Taiichi Ohno
Publisher : McGraw Hill Professional
ISBN 13 : 0071808027
Total Pages : 208 pages
Book Rating : 4.0/5 (718 download)

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Book Synopsis Taiichi Ohnos Workplace Management by : Taiichi Ohno

Download or read book Taiichi Ohnos Workplace Management written by Taiichi Ohno and published by McGraw Hill Professional. This book was released on 2012-12-13 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: COMMEMORATING THE 100th BIRTHDAY OF TAIICHI OHNO Businesses worldwide are successfully implementing the Toyota Production System to speed up processes, reduce waste, improve quality, and cut costs. While there is widespread adoption of TPS, there is still much to be learned about its fundamental principles. This unique volume delivers a clear, concise overview of the Toyota Production System and kaizen in the very words of the architect of both of these movements, Taiicho Ohno, published to mark what would have been his 100th birthday. Filled with insightful new commentary from global quality visionaries, Taiichi Ohno’s Workplace Management is a classic that shows how Toyota managers were taught to think. Based on a series of interviews with Ohno himself, this timeless work is a tribute to his genius and to the core values that have made, and continue to make, Toyota one of the most successful manufacturers in the world. "Whatever name you may give our system, there are parts of it that are so far removed from generally accepted ideas (common sense) that if you do it only half way, it can actually make things worse." "If you are going to do TPS you must do it all the way. You also need to change the way you think. You need to change how you look at things." -- Taiichi Ohno "This book brings to us Taiichi Ohno's philosophy of workplace management--the thinking behind the Toyota Production System. I personally get a thrill down my spine to read these thoughts in Ohno’s own words." -- Dr. Jeffrey Liker, Director, Japan Technology Management Program, University of Michigan, and Author, The Toyota Way Based on a series of interviews with Taiicho Ohno, this unique volume delivers a clear, concise overview of the Toyota Production System and kaizen in the very words of the architect of both of these movements, published to mark what would have been his 100th birthday. INCLUDES INSIGHTFUL NEW COMMENTARY FROM: Fujio Cho, Chairman of Toyota Corporation Masaaki Imai, Founder of the Kaizen Institute Dr. Jeffrey Liker, Director, Japan Technology Management Program, University of Michigan, and author John Shook, Chairman and CEO of the Lean Enterprise Institute Bob Emiliani, Professor, School of Engineering and Technology, Connecticut State University Jon Miller, CEO of the Kaizen Institute

The Toyota Production System Journey

Author : Noboru Takeuchi
Publisher : CRC Press
ISBN 13 : 1000770850
Total Pages : 280 pages
Book Rating : 4.0/5 (7 download)

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Book Synopsis The Toyota Production System Journey by : Noboru Takeuchi

Download or read book The Toyota Production System Journey written by Noboru Takeuchi and published by CRC Press. This book was released on 2022-10-17 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Toyota Production System (TPS) is regarded as a sophisticated concept that helps us understand the world of manufacturing. It evolved from the system of mass-producing cars, established by Ford, and the Japanese have since endeavored to make their own universal production system. Though much has been accomplished, TPS’ progress is a continuous process. The theme of this book is how to understand and learn TPS. There is a TPS concept that seems to elude many, and that is that manufacturers should be able to make a product available at the moment a customer comes and asks for it. There are various ways and various tools that can be used to pursue the ideal state, and therefore we need to focus on the basic principles of TPS. This book tries to explain those Toyota Production System concepts that may otherwise be elusive. This book focuses on the factory to help readers understand the fundamental ideology of TPS. The main character started his career as a technical expert in the R&D division of an automotive Company and eventually becomes an Instructor of TPS. His broad career in companies is used to vividly describe the form of the Toyota Production System. To explain the growth of apprentices of various titles and positions, this story is woven with several short stories presented from the perspective of the main character, who grows from being a group leader to section leader to manager to general manager. Essentially, this book describes the Toyota Production System as based on the philosophy: “Always sketching out and pursuing the ideal state of manufacturing.”

Machine that Changed the World

Author : James P. Womack
Publisher : Simon and Schuster
ISBN 13 : 0892563508
Total Pages : 344 pages
Book Rating : 4.8/5 (925 download)

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Book Synopsis Machine that Changed the World by : James P. Womack

Download or read book Machine that Changed the World written by James P. Womack and published by Simon and Schuster. This book was released on 1990 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: Draws conclusions for the future of the industry in the USA.

Toyota Production System Concepts

Author : Mohammed Hamed Ahmed Soliman
Publisher : Mohammed Hamed Ahmed Soliman
ISBN 13 :
Total Pages : 304 pages
Book Rating : 4./5 ( download)

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Book Synopsis Toyota Production System Concepts by : Mohammed Hamed Ahmed Soliman

Download or read book Toyota Production System Concepts written by Mohammed Hamed Ahmed Soliman and published by Mohammed Hamed Ahmed Soliman. This book was released on with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: Toyota Motor Corporation made a system to make good products, save money, and make things faster by using less waste. TPS has two main parts, just-in-time and jidoka. It is often shown as a "house" image. To improve TPS and keep it running well, we use a process called PDCA or the scientific method. We do this by doing the same tasks over and over again and making small improvements called kaizen. TPS was created by Taiichi Ohno, who managed production at Toyota after World War II. Ohno began using TPS at Toyota in the 1950s and 1960s, starting with machining work. Then, he started using it in other parts of the company and also shared it with other suppliers in the 1960s and 1970s. Outside of Japan, the spread of Toyota and General Motors partnership called NUMMI began in California in 1984. The concepts of just-in-time (JIT) and jidoka were created before the war. A long time ago, Sakichi Toyoda created the idea of jidoka, and he also started the Toyota group of companies. He added a machine to his looms that would stop the loom if a thread broke. This improved the quality of things and let people concentrate on more important tasks instead of just checking machines for quality. Over time, this basic idea became a part of every machine, every production line, and every Toyota operation. Kiichiro Toyoda, who is the son of Sakichi and the founder of Toyota, came up with the idea of JIT (Just-in-Time) in the 1930s. He said Toyota should not have too many cars sitting unsold, and they should try to work with their suppliers to make the same number of cars all the time. Ohno was in charge of making JIT, a special system to control how much we make and to avoid making too much. TPS was well-known after The Machine That Changed the World was published in 1990. This book took five years to make, and it was researched by the Massachusetts Institute of Technology. The researchers at MIT found that TPS was faster and more efficient than regular mass production. It was a very different way of doing things, so they called it lean production.

Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results

Author : Mike Rother
Publisher : McGraw Hill Professional
ISBN 13 : 0071639853
Total Pages : 363 pages
Book Rating : 4.0/5 (716 download)

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Book Synopsis Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results by : Mike Rother

Download or read book Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results written by Mike Rother and published by McGraw Hill Professional. This book was released on 2009-09-04 with total page 363 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Toyota Kata gets to the essence of how Toyota manages continuous improvement and human ingenuity, through its improvement kata and coaching kata. Mike Rother explains why typical companies fail to understand the core of lean and make limited progress—and what it takes to make it a real part of your culture." —Jeffrey K. Liker, bestselling author of The Toyota Way "[Toyota Kata is] one of the stepping stones that will usher in a new era of management thinking." —The Systems Thinker "How any organization in any industry can progress from old-fashioned management by results to a strikingly different and better way." —James P. Womack, Chairman and Founder, Lean Enterprise Institute "Practicing the improvement kata is perhaps the best way we've found so far for actualizing PDCA in an organization." —John Shook, Chairman and CEO, Lean Enterprise Institute This game-changing book puts you behind the curtain at Toyota, providing new insight into the legendary automaker's management practices and offering practical guidance for leading and developing people in a way that makes the best use of their brainpower. Drawing on six years of research into Toyota's employee-management routines, Toyota Kata examines and elucidates, for the first time, the company's organizational routines--called kata--that power its success with continuous improvement and adaptation. The book also reaches beyond Toyota to explain issues of human behavior in organizations and provide specific answers to questions such as: How can we make improvement and adaptation part of everyday work throughout the organization? How can we develop and utilize the capability of everyone in the organization to repeatedly work toward and achieve new levels of performance? How can we give an organization the power to handle dynamic, unpredictable situations and keep satisfying customers? Mike Rother explains how to improve our prevailing management approach through the use of two kata: Improvement Kata--a repeating routine of establishing challenging target conditions, working step-by-step through obstacles, and always learning from the problems we encounter; and Coaching Kata: a pattern of teaching the improvement kata to employees at every level to ensure it motivates their ways of thinking and acting. With clear detail, an abundance of practical examples, and a cohesive explanation from start to finish, Toyota Kata gives executives and managers at any level actionable routines of thought and behavior that produce superior results and sustained competitive advantage.

The Toyota Template

Author : Phillip Ledbetter
Publisher : CRC Press
ISBN 13 : 1351263714
Total Pages : 100 pages
Book Rating : 4.3/5 (512 download)

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Book Synopsis The Toyota Template by : Phillip Ledbetter

Download or read book The Toyota Template written by Phillip Ledbetter and published by CRC Press. This book was released on 2018-01-12 with total page 100 pages. Available in PDF, EPUB and Kindle. Book excerpt: Much has been written about Toyota over the last 30 years focusing on both its products (superior vehicles), and its operational excellence based on its Toyota Production System (TPS). The Toyota Template details the critical concepts and methods that Taiichi Ohno implemented in developing the Toyota Production System. This book is different, however, regarding the parallels it draws between Toyota’s pre-TPS condition and companies today who are attempting to become more efficient and Lean. In view of efficiency, excellence, culture, and general "Leanness," many organizations are in the same position as Toyota prior to implementing what was once called the "Ohno System." The building of TPS, with the goal to eliminate waste, evolved as problems were encountered and solutions put in place. A wonderful byproduct of these years of work was the growth of a problem-solving culture throughout Toyota that is unique in the business world. Currently, the Toyota Production System is well established. Though constantly improving, the historical picture is visible. The question many have tried to answer for their own companies is "how can they achieve world class efficiency?" The Toyota Template answers this question. This book: Explains the critically important elements of the Toyota Production System. Analyzes the sequence of implementation as the system developed. Places these elements in a logical order of implementation based on the history and current knowledge. In addition, it addresses the effect of each element on the culture. The author was prompted to write this book because of his personal observations of the failure of most attempts to develop Lean systems. What makes Toyota stand out is not any of the individual elements – It is crucially important to have all the elements together as a system. Most attempts have been focused on bits and pieces of the elements, or the tools. The Toyota Template is about the relevance of the Toyota Production System to "any type of business" today. It is not an all-inclusive explanation of every aspect of TPS. Rather, this book succinctly identifies the key elements, places them in a logical, sequential order of implementation, and explains how each contributed to the formation of the Toyota culture.

The Toyota Production System Re-Contextualized

Author : Jose Berengueres
Publisher : Lulu.com
ISBN 13 : 1847534775
Total Pages : 93 pages
Book Rating : 4.8/5 (475 download)

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Book Synopsis The Toyota Production System Re-Contextualized by : Jose Berengueres

Download or read book The Toyota Production System Re-Contextualized written by Jose Berengueres and published by Lulu.com. This book was released on 2007-05-01 with total page 93 pages. Available in PDF, EPUB and Kindle. Book excerpt: (with history, anecdotes and implementation tips)

Toyota Production System

Author : Yasuhiro Monden
Publisher : Engineering & Management Press
ISBN 13 :
Total Pages : 278 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Toyota Production System by : Yasuhiro Monden

Download or read book Toyota Production System written by Yasuhiro Monden and published by Engineering & Management Press. This book was released on 1983 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: A bestseller for more than two decades, this classic work covers the entire framework of the Toyota Production System (TPS), including its theoretical underpinnings as well as pragmatic information on how it is implemented. The revised fourth edition presents the latest developments in TPS at Toyota. For example, the text emphasizes the humanistic production system, that is, how respect for humanity was introduced into TPS. The author also explores the link between Kaizen methods and calculation methods in TPS. New material focuses on electronic Kanban systems, computer-based information systems, cellular manufacturing systems versus conveyor lines, and mini-profit centers.

Lean Lexicon

Author : John Shook
Publisher : Lean Enterprise Institute
ISBN 13 : 1934109460
Total Pages : 184 pages
Book Rating : 4.9/5 (341 download)

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Book Synopsis Lean Lexicon by : John Shook

Download or read book Lean Lexicon written by John Shook and published by Lean Enterprise Institute. This book was released on 2014-01-21 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt: With 14 new definitions touching on management, healthcare, startups, manufacturing, and service, the 5th edition of the Lean Lexicon, is the most comprehensive edition yet of the handy and practical glossary for lean thinkers. The latest Lexicon, updated in 2014, contains 60+ graphics and 207 terms from A3 Report to Yokoten. The Lexicon covers such key lean terms as andon, jidoka, kaizen, lean consumption, lean logistics, pull, plan-for- every-part, standardized work, takt time, value-stream mapping, and many more. The new terms are: • Basic Stability • Coaching • Gemba Walk • Huddle • Kamishibai Board • Kata • Leader Standard Work • Lean Management • Lean Management Accounting • Lean Startup • Problem Solving • Service Level Agreement • Training Within Industry (TWI) • Value-stream Improvement Unlike most other business glossaries in print or online, the Lexicon, introduced in January 2003, is focused exclusively on lean thinking and practice. Like the past four, the fifth edition of the Lean Lexicon incorporates terms and improvement ideas from our customers. We continue to welcome suggestions from the growing lean community in its traditional industries and beyond.

Toyota Production System Concepts

Author : Mohammed Hamed Ahmed Soliman
Publisher : Mohammed Hamed Ahmed Soliman
ISBN 13 :
Total Pages : 172 pages
Book Rating : 4./5 ( download)

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Book Synopsis Toyota Production System Concepts by : Mohammed Hamed Ahmed Soliman

Download or read book Toyota Production System Concepts written by Mohammed Hamed Ahmed Soliman and published by Mohammed Hamed Ahmed Soliman. This book was released on with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt: First Chapter is about hoshin kanri. Lean strategy deployment is still an emerging research topic addressed by only a limited number of references. Some of these references have explained Hoshin Kanri as a tool for strategic management and planning to achieve the goals and they explain how the method aligns corporate strategic objectives as defined and managed by senior managers (at the strategic level) with the plans and activities of middle management and teams (tactical level) and the work done by the employees (operational level). This process is called catching balls, as all three levels of management must negotiate back and force until they agree about the goals and the action plans. However, catching balls is just one aspect of Hoshin Kanri. What is usually miss is the philosophy and the culture which are the most important parts for a successful Hoshin Kanri process across the organization. This book is closing this gap.

The Toyota Way

Author : Jeffrey K. Liker
Publisher : McGraw Hill Professional
ISBN 13 : 9780071435635
Total Pages : 350 pages
Book Rating : 4.4/5 (356 download)

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Book Synopsis The Toyota Way by : Jeffrey K. Liker

Download or read book The Toyota Way written by Jeffrey K. Liker and published by McGraw Hill Professional. This book was released on 2003-12-22 with total page 350 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to speed up business processes, improve quality, and cut costs in any industry In factories around the world, Toyota consistently makes the highest-quality cars with the fewest defects of any competing manufacturer, while using fewer man-hours, less on-hand inventory, and half the floor space of its competitors. The Toyota Way is the first book for a general audience that explains the management principles and business philosophy behind Toyota's worldwide reputation for quality and reliability. Complete with profiles of organizations that have successfully adopted Toyota's principles, this book shows managers in every industry how to improve business processes by: Eliminating wasted time and resources Building quality into workplace systems Finding low-cost but reliable alternatives to expensive new technology Producing in small quantities Turning every employee into a qualitycontrol inspector

The Power of Process

Author : Matthew Zayko
Publisher : CRC Press
ISBN 13 : 1000462021
Total Pages : 253 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis The Power of Process by : Matthew Zayko

Download or read book The Power of Process written by Matthew Zayko and published by CRC Press. This book was released on 2021-10-28 with total page 253 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lean Process Creation teaches the specific frames—the 6CON model—to look through to properly design any new process while optimizing the value-creating resources. The framing is applicable to create any process that involves people, technology, or equipment—whether the application is in manufacturing, healthcare, services, retail, or other industries. If you have a process, this approach will help. The result is 30% to 50% improvement in first-time quality, customer lead time, capital efficiency, labor productivity, and floorspace that could add up to millions of dollars saved per year. More important, it will increase both employee and customer satisfaction. The book details a case study from a manufacturing standpoint, starting with a tangible example to reinforce the 6CON model. This is the first book written from this viewpoint—connecting a realistic transformation with the detailed technical challenges, as well as the engagement of the stakeholders, each with their own bias. Key points and must-do actions are sprinkled throughout the case study to reinforce learning from the specific to the general. In this study, an empowered working team is charged with developing a new production line for a critical new product. As the story unfolds, they create an improved process that saves $5.6 million (10x payback on upfront resource investment) over the short life cycle of the product, as well as other measurable benefits in quality, ergonomics, and delivery. To an even greater benefit, they establish a new way of working that can be applied to all future process creation activities. Some organizations have tried their version of Lean process design following a formula or cookie-cutter approach. But true Lean process design goes well beyond forcing concepts and slogans into every situation. It is purposeful, scientific, and adaptable because every situation starts with a unique current state. In addition, Lean process design must include both the technical and social aspects, as they are essential to sustaining and improving any system. Observing the recurring problem of reworking processes that were newly launched brought the authors to the conclusion that a practical book focused on introducing the critical frames of Lean process creation was needed. This book enables readers to consider the details within each frame that must be addressed to create a Lean process. No slogans, no absolutes. Real thinking is required. This type of thinking is best learned from an example, so the authors provide this case study to demonstrate the thinking that should be applied to any process. High volume or low, simple or complex mix, manufacturing or service/transactional—the framing and thinking works. Along with the thinking, readers are enabled to derive their own future states. This is demonstrated in the story that surrounds the case study.