13 Fatal Errors Managers Make and How You Can Avoid Them

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Publisher : Penguin
ISBN 13 : 1101988940
Total Pages : 258 pages
Book Rating : 4.1/5 (19 download)

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Book Synopsis 13 Fatal Errors Managers Make and How You Can Avoid Them by : W. Steven Brown

Download or read book 13 Fatal Errors Managers Make and How You Can Avoid Them written by W. Steven Brown and published by Penguin. This book was released on 2015 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: With straightforward, insightful advice, renowned business trainer W. Steven Brown provides managers--from new to experienced--with essential leadership tools. This is the book that "ought to be in the top drawer of every manager's desk"*. Are you guilty of... * Being a buddy, not a boss? * Never admitting that you are accountable? * Managing different people in the same way? * Failing to set common business goals? * Trying to control your people instead of influencing their thinking with enthusiasm? These are just a few of the 13 fatal errors managers make. Errors that waste valuable time, money, and talent. This book will show you how to recognize problems--and avoid them--before they happen. Author Steven Brown, a nationally recognized professional trainer and consultant, provides the essential guide for effective managers and shows you how to get the best from your workers, your company--and yourself.

13 Fatal Errors Managers Make and How You Can Avoid Them

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Author :
Publisher : Berkley
ISBN 13 : 1101988940
Total Pages : 258 pages
Book Rating : 4.1/5 (19 download)

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Book Synopsis 13 Fatal Errors Managers Make and How You Can Avoid Them by : W. Steven Brown

Download or read book 13 Fatal Errors Managers Make and How You Can Avoid Them written by W. Steven Brown and published by Berkley. This book was released on 2015 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: With straightforward, insightful advice, renowned business trainer W. Steven Brown provides managers--from new to experienced--with essential leadership tools. This is the book that "ought to be in the top drawer of every manager's desk"*. Are you guilty of... * Being a buddy, not a boss? * Never admitting that you are accountable? * Managing different people in the same way? * Failing to set common business goals? * Trying to control your people instead of influencing their thinking with enthusiasm? These are just a few of the 13 fatal errors managers make. Errors that waste valuable time, money, and talent. This book will show you how to recognize problems--and avoid them--before they happen. Author Steven Brown, a nationally recognized professional trainer and consultant, provides the essential guide for effective managers and shows you how to get the best from your workers, your company--and yourself.

Thirteen Fatal Errors Managers Make & how You Can Avoid Them

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Author :
Publisher :
ISBN 13 : 9789839214017
Total Pages : 160 pages
Book Rating : 4.2/5 (14 download)

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Book Synopsis Thirteen Fatal Errors Managers Make & how You Can Avoid Them by : W. Steven Brown

Download or read book Thirteen Fatal Errors Managers Make & how You Can Avoid Them written by W. Steven Brown and published by . This book was released on 2002 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The 51 Fatal Business Errors and How to Avoid Them

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Publisher : The 51 Fatal Business Errors
ISBN 13 : 0981608205
Total Pages : 194 pages
Book Rating : 4.9/5 (816 download)

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Book Synopsis The 51 Fatal Business Errors and How to Avoid Them by : Jim Muehlhausen

Download or read book The 51 Fatal Business Errors and How to Avoid Them written by Jim Muehlhausen and published by The 51 Fatal Business Errors. This book was released on 2008-04 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: Jim Muehlhaussen has traveled the country collecting the best and worst practices from business owners. The 51 Fatal Business Errors provides a quick and easy format to learn from other business owners' successes and failures. Each error contains a real-life example and definitive action-steps needed to improve common areas of weakness in small business. The 51 Fatal Business Errors is designed to be used as a reference that you can come back to repeatedly as new issues arise in your business that need toning. The dangerous (but common) mistakes described are outlined in four categories: Myth -Busters, Improving your personal effectiveness, Using best practices, and Mule-kicks - Muehlhausen's bluntly honest tips that realign the way small business owners typical lines of thought. Readers will be able to use it to energize themselves about the boundless possibilities of their businesses while giving them practical steps to move forward to the next level.

Will Your Next Mistake be Fatal?

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Publisher : Financial Times/Prentice Hall
ISBN 13 : 9780131913646
Total Pages : 0 pages
Book Rating : 4.9/5 (136 download)

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Book Synopsis Will Your Next Mistake be Fatal? by : Robert E. Mittelstaedt

Download or read book Will Your Next Mistake be Fatal? written by Robert E. Mittelstaedt and published by Financial Times/Prentice Hall. This book was released on 2005 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: What do Enron, the Space Shuttle Columbia and 9/11 have in common? How a chain of mistakes can lead to disaster if they go unrecognised. How to build internal systems that prevent failure chains from spiralling out of control. Practical techniques for avoiding business failures - whether they arise from preparation, strategy, execution, or culture.

Ask a Manager

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Publisher : Ballantine Books
ISBN 13 : 0399181822
Total Pages : 304 pages
Book Rating : 4.3/5 (991 download)

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Book Synopsis Ask a Manager by : Alison Green

Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

The 48 Laws of Power

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Publisher : Penguin
ISBN 13 : 0670881465
Total Pages : 481 pages
Book Rating : 4.6/5 (78 download)

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Book Synopsis The 48 Laws of Power by : Robert Greene

Download or read book The 48 Laws of Power written by Robert Greene and published by Penguin. This book was released on 2023-10-31 with total page 481 pages. Available in PDF, EPUB and Kindle. Book excerpt: Amoral, cunning, ruthless, and instructive, this multi-million-copy New York Times bestseller is the definitive manual for anyone interested in gaining, observing, or defending against ultimate control – from the author of The Laws of Human Nature. In the book that People magazine proclaimed “beguiling” and “fascinating,” Robert Greene and Joost Elffers have distilled three thousand years of the history of power into 48 essential laws by drawing from the philosophies of Machiavelli, Sun Tzu, and Carl Von Clausewitz and also from the lives of figures ranging from Henry Kissinger to P.T. Barnum. Some laws teach the need for prudence (“Law 1: Never Outshine the Master”), others teach the value of confidence (“Law 28: Enter Action with Boldness”), and many recommend absolute self-preservation (“Law 15: Crush Your Enemy Totally”). Every law, though, has one thing in common: an interest in total domination. In a bold and arresting two-color package, The 48 Laws of Power is ideal whether your aim is conquest, self-defense, or simply to understand the rules of the game.

Mindfulness for Busy People

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Publisher : Pearson UK
ISBN 13 : 1292186917
Total Pages : 238 pages
Book Rating : 4.2/5 (921 download)

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Book Synopsis Mindfulness for Busy People by : Michael Sinclair

Download or read book Mindfulness for Busy People written by Michael Sinclair and published by Pearson UK. This book was released on 2017-12-20 with total page 238 pages. Available in PDF, EPUB and Kindle. Book excerpt: Be calm, be present, be mindful. Mindfulness for Busy People 2/e will show you how to apply the transformative power of mindfulness to your busy life, helping you to de-stress, find your own unique space of calm, and ready yourself for whatever challenges you face. Helping you to cultivate and practice mindfulness straight away, you’ll discover: · A no-nonsense, light-hearted, and clear introduction to mindfulness and its benefits · Unique and clever ‘I-haven’t-got-time-for-this’ exercises that you can do anywhere, anytime · A fulfilling way to feel less stressed with immediate effect · A new found confidence, resilience and a greater sense of optimism · Improved focus, energy, efficiency and creativity Feel calm, confident and in control – whatever you’re doing, wherever you are. Endorsements MFBP 2e · “Mindfulness has probably become more popular in concept than in practice these days. So many of us could benefit from training our attention and our self-compassion, if we could just find practical ways to integrate mindfulness into our daily lives and busy schedules. These authors provide the practical tools that you need to actually put mindfulness into practice, and to benefit from transforming your mind, without having to pack up to live in the mountains. This book is fun, usable, and helpful.” Dennis Tirch, author of The Compassionate Mind Guide to Overcoming Anxiety · “Mindfulness can be elusive... The "I'm too busy" thoughts show up and get in the way. The trick is to bring brief respites of mindfulness into a multitude of simple tasks we do each day. In this second edition of their wonderful book the authors have added, updated and upgraded ideas for bringing the power of mindfulness into our busy worlds. Get it and reap the benefits of simple mindfulness.” Kevin Polk, Ph.D., Psychologist and ProSocial Matrix Trainer · “The great thing is, we can all be a lot more mindful, even if we’re way too busy to meditate. This little gem of a book gives you a wealth of simple strategies to easily bring mindfulness into everyday life - thereby making it a lot more satisfying and lot less stressful.” Russ Harris, author of The Happiness Trap · “One go-to question in mindfulness is: What did you notice? Going through this wonderful book, I noticed how simple and concrete it made the practice of mindfulness. I noticed thoughts about wishing I had come across this book when I first encountered mindfulness some 18 years ago. Then, I noticed warm feelings toward the compassionate humanity of Mike Sinclair, Josie Seydel and Emily Shaw that shines through each page. The next thing I noticed was loving how this new edition delves on self-compassion and offers more on how mindfulness can help us identify, choose and embody our deepest life values. Finally, I noticed the judgment that this book isn’t just for busy people, but for anyone interested in living more effectively and learning how to befriend the whole of their experience.” Benjamin Schoendorff, co-author of The Science of Compassion and The Essential Guide to the ACT Matrix. · “Fun, engaging and practical - this book is elegantly written by experts to help you learn the skills of mindfulness - and to apply them to this busy, stressful, modern world we live in.”

The Unforced Error

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Publisher : Penguin
ISBN 13 : 1101140755
Total Pages : 192 pages
Book Rating : 4.1/5 (11 download)

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Book Synopsis The Unforced Error by : Jeffrey A. Krames

Download or read book The Unforced Error written by Jeffrey A. Krames and published by Penguin. This book was released on 2009-10-15 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: A guide to help managers prepare for whatever comes over the net In tennis, the player with the fewest unforced errors usually wins. The same is true in business- all too often, the mistakes that sabotage a career are completely avoidable, if you can anticipate them early enough. Bestselling management writer Jeffrey Krames adopts the metaphor of tennis to show how to spot and sidestep the types of faults that do the most damage. He shows how businesspeople can develop and practice good habits so they'll be ready for an unusually fast serve or wicked backhand. Drawing on stories about famous CEOs like Jack Welch, Robert Goizueta, and Lou Gerstner, Krames shows how to avoid some of the biggest "career killers." His advice includes: Never say, "The ball was out by a mile"; face reality at all times. Choose your doubles partner carefully; bad people decisions (hiring, firing, promoting) can be fatal. Keep practicing your best shot; enhancing your strengths is more effective than trying to fix your weaknesses.

13 Fatal Errors Managers Make

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Author :
Publisher :
ISBN 13 :
Total Pages : 160 pages
Book Rating : 4.:/5 (85 download)

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Book Synopsis 13 Fatal Errors Managers Make by : W. Steven Brown

Download or read book 13 Fatal Errors Managers Make written by W. Steven Brown and published by . This book was released on 1995 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Top Screwups Doctors Make and How to Avoid Them

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Publisher : Harmony
ISBN 13 : 0307460924
Total Pages : 338 pages
Book Rating : 4.3/5 (74 download)

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Book Synopsis Top Screwups Doctors Make and How to Avoid Them by : Joe Graedon

Download or read book Top Screwups Doctors Make and How to Avoid Them written by Joe Graedon and published by Harmony. This book was released on 2012-09-11 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: A primary care doctor is skeptical of his patient’s concerns. A hospital nurse or intern is unaware of a drug’s potential side effects. A physician makes the most “common” diagnosis while overlooking the signs of a rarer and more serious illness, and the patient doesn’t see the necessary specialist until it’s too late. A pharmacist dispenses the wrong drug and a patient dies as a result. Sadly, these kinds of mistakes happen all the time. Each year, 6.1 million Americans are harmed by diagnostic mistakes, drug disasters, and medical treatments. A decade ago, the Institute of Medicine estimated that up to 98,000 people died in hospitals each year from preventable medical errors. And new research from the University of Utah, HealthGrades of Denver, and elsewhere suggests the toll is much higher. Patient advocates and bestselling authors Joe and Teresa Graedon came face-to-face with the tragic consequences of doctors’ screwups when Joe’s mother died in Duke Hospital—one of the best in the world—due to a disastrous series of entirely preventable errors. In Top Screwups Doctors Make and How to Avoid Them, the Graedons expose the most common medical mistakes, from doctor’s offices and hospitals to the pharmacy counters and nursing homes. Patients across the country shared their riveting horror stories, and doctors recounted the disastrous—and sometimes deadly—consequences of their colleagues’ oversights and errors. While many patients feel vulnerable and dependent on their health care providers, this book is a startling wake-up call to how wrong doctors can be. The good news is that we can protect ourselves, and our loved ones, by being educated and vigilant medical consumers. The Graedons give patients the specific, practical steps they need to take to ensure their safety: the questions to ask a specialist before getting a final diagnosis, tips for promoting good communication with your doctor, presurgery checklists, how to avoid deadly drug interactions, and much more. Whether you’re sick or healthy, young or old, a parent of a young child, or caring for an elderly loved one, Top Screwups Doctors Make and How to Avoid Them is an eye-opening look at the medical mistakes that can truly affect any of us—and an empowering guide that explains what we can do about it.

The Accidental Sales Manager

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Publisher : John Wiley & Sons
ISBN 13 : 1118063937
Total Pages : 261 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis The Accidental Sales Manager by : Chris Lytle

Download or read book The Accidental Sales Manager written by Chris Lytle and published by John Wiley & Sons. This book was released on 2011-03-29 with total page 261 pages. Available in PDF, EPUB and Kindle. Book excerpt: Key skills to make sales managers better developers of salespeople Get out of the firefighting business and into the business of developing the people who develop your profits. Successful salespeople rightfully become sales managers because of superior sales records. Yet too often these sales stars get stuck doing their old sales job while also trying to juggle their manager role, and too often companies neglect to train their sales managers how to excel as managers. That's the "sales management trap," and it's exactly what The Accidental Sales Manager addresses and solves. Full of helpful steps you can apply immediately?whether you're training a sales manager, or are one yourself?this practical guide reveals step-by-step methods sales managers can use to both learn their jobs and lead their teams. Get tactics to stop burning time and exhausting yourself, while taking effective actions to use time better as a leader Discover how to integrate learning into leading and make sales meetings an active conversation on what works and what doesn't Author has a previous bestseller, The Accidental Salesperson Don't get caught in the "sales management trap" or, if you're in it, get the tools you need to escape it. Get The Accidental Sales Manager and lead your team to do what you do best: make sales, drive profits, and get winning results.

Transforming Health Care

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Publisher : CRC Press
ISBN 13 : 1439863091
Total Pages : 248 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis Transforming Health Care by : Charles Kenney

Download or read book Transforming Health Care written by Charles Kenney and published by CRC Press. This book was released on 2010-11-08 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: For decades, the manufacturing industry has employed the Toyota Production System the most powerful production method in the world to reduce waste, improve quality, reduce defects and increase worker productivity. In 2001, Virginia Mason Medical Center, an integrated healthcare delivery system in Seattle, Washington set out to achieve its compe

To Err Is Human

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Publisher : National Academies Press
ISBN 13 : 0309068371
Total Pages : 312 pages
Book Rating : 4.3/5 (9 download)

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Book Synopsis To Err Is Human by : Institute of Medicine

Download or read book To Err Is Human written by Institute of Medicine and published by National Academies Press. This book was released on 2000-03-01 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: Experts estimate that as many as 98,000 people die in any given year from medical errors that occur in hospitals. That's more than die from motor vehicle accidents, breast cancer, or AIDSâ€"three causes that receive far more public attention. Indeed, more people die annually from medication errors than from workplace injuries. Add the financial cost to the human tragedy, and medical error easily rises to the top ranks of urgent, widespread public problems. To Err Is Human breaks the silence that has surrounded medical errors and their consequenceâ€"but not by pointing fingers at caring health care professionals who make honest mistakes. After all, to err is human. Instead, this book sets forth a national agendaâ€"with state and local implicationsâ€"for reducing medical errors and improving patient safety through the design of a safer health system. This volume reveals the often startling statistics of medical error and the disparity between the incidence of error and public perception of it, given many patients' expectations that the medical profession always performs perfectly. A careful examination is made of how the surrounding forces of legislation, regulation, and market activity influence the quality of care provided by health care organizations and then looks at their handling of medical mistakes. Using a detailed case study, the book reviews the current understanding of why these mistakes happen. A key theme is that legitimate liability concerns discourage reporting of errorsâ€"which begs the question, "How can we learn from our mistakes?" Balancing regulatory versus market-based initiatives and public versus private efforts, the Institute of Medicine presents wide-ranging recommendations for improving patient safety, in the areas of leadership, improved data collection and analysis, and development of effective systems at the level of direct patient care. To Err Is Human asserts that the problem is not bad people in health careâ€"it is that good people are working in bad systems that need to be made safer. Comprehensive and straightforward, this book offers a clear prescription for raising the level of patient safety in American health care. It also explains how patients themselves can influence the quality of care that they receive once they check into the hospital. This book will be vitally important to federal, state, and local health policy makers and regulators, health professional licensing officials, hospital administrators, medical educators and students, health caregivers, health journalists, patient advocatesâ€"as well as patients themselves. First in a series of publications from the Quality of Health Care in America, a project initiated by the Institute of Medicine

Leadership and the One Minute Manager

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Publisher : HarperCollins UK
ISBN 13 : 0007103417
Total Pages : 24 pages
Book Rating : 4.0/5 (71 download)

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Book Synopsis Leadership and the One Minute Manager by : Kenneth H. Blanchard

Download or read book Leadership and the One Minute Manager written by Kenneth H. Blanchard and published by HarperCollins UK. This book was released on 1994 with total page 24 pages. Available in PDF, EPUB and Kindle. Book excerpt: Teaches the reader how to become a flexible and successful leader, fitting one's style to the needs of the individual and to the situation at hand, and using the "one-minute" techniques to enhance the management and motivation of others

Good to Great

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Publisher : Harper Collins
ISBN 13 : 0066620996
Total Pages : 320 pages
Book Rating : 4.0/5 (666 download)

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Book Synopsis Good to Great by : Jim Collins

Download or read book Good to Great written by Jim Collins and published by Harper Collins. This book was released on 2001-10-16 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Challenge Built to Last, the defining management study of the nineties, showed how great companies triumph over time and how long-term sustained performance can be engineered into the DNA of an enterprise from the verybeginning. But what about the company that is not born with great DNA? How can good companies, mediocre companies, even bad companies achieve enduring greatness? The Study For years, this question preyed on the mind of Jim Collins. Are there companies that defy gravity and convert long-term mediocrity or worse into long-term superiority? And if so, what are the universal distinguishing characteristics that cause a company to go from good to great? The Standards Using tough benchmarks, Collins and his research team identified a set of elite companies that made the leap to great results and sustained those results for at least fifteen years. How great? After the leap, the good-to-great companies generated cumulative stock returns that beat the general stock market by an average of seven times in fifteen years, better than twice the results delivered by a composite index of the world's greatest companies, including Coca-Cola, Intel, General Electric, and Merck. The Comparisons The research team contrasted the good-to-great companies with a carefully selected set of comparison companies that failed to make the leap from good to great. What was different? Why did one set of companies become truly great performers while the other set remained only good? Over five years, the team analyzed the histories of all twenty-eight companies in the study. After sifting through mountains of data and thousands of pages of interviews, Collins and his crew discovered the key determinants of greatness -- why some companies make the leap and others don't. The Findings The findings of the Good to Great study will surprise many readers and shed light on virtually every area of management strategy and practice. The findings include: Level 5 Leaders: The research team was shocked to discover the type of leadership required to achieve greatness. The Hedgehog Concept (Simplicity within the Three Circles): To go from good to great requires transcending the curse of competence. A Culture of Discipline: When you combine a culture of discipline with an ethic of entrepreneurship, you get the magical alchemy of great results. Technology Accelerators: Good-to-great companies think differently about the role of technology. The Flywheel and the Doom Loop: Those who launch radical change programs and wrenching restructurings will almost certainly fail to make the leap. “Some of the key concepts discerned in the study,” comments Jim Collins, "fly in the face of our modern business culture and will, quite frankly, upset some people.” Perhaps, but who can afford to ignore these findings?

Common Errors in Statistics (and How to Avoid Them)

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118211278
Total Pages : 231 pages
Book Rating : 4.1/5 (182 download)

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Book Synopsis Common Errors in Statistics (and How to Avoid Them) by : Phillip I. Good

Download or read book Common Errors in Statistics (and How to Avoid Them) written by Phillip I. Good and published by John Wiley & Sons. This book was released on 2011-09-20 with total page 231 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for the Second Edition "All statistics students and teachers will find in this book a friendly and intelligentguide to . . . applied statistics in practice." —Journal of Applied Statistics ". . . a very engaging and valuable book for all who use statistics in any setting." —CHOICE ". . . a concise guide to the basics of statistics, replete with examples . . . a valuablereference for more advanced statisticians as well." —MAA Reviews Now in its Third Edition, the highly readable Common Errors in Statistics (and How to Avoid Them) continues to serve as a thorough and straightforward discussion of basic statistical methods, presentations, approaches, and modeling techniques. Further enriched with new examples and counterexamples from the latest research as well as added coverage of relevant topics, this new edition of the benchmark book addresses popular mistakes often made in data collection and provides an indispensable guide to accurate statistical analysis and reporting. The authors' emphasis on careful practice, combined with a focus on the development of solutions, reveals the true value of statistics when applied correctly in any area of research. The Third Edition has been considerably expanded and revised to include: A new chapter on data quality assessment A new chapter on correlated data An expanded chapter on data analysis covering categorical and ordinal data, continuous measurements, and time-to-event data, including sections on factorial and crossover designs Revamped exercises with a stronger emphasis on solutions An extended chapter on report preparation New sections on factor analysis as well as Poisson and negative binomial regression Providing valuable, up-to-date information in the same user-friendly format as its predecessor, Common Errors in Statistics (and How to Avoid Them), Third Edition is an excellent book for students and professionals in industry, government, medicine, and the social sciences.