They Serve Like We Lead

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They Serve Like We Lead

Author : Monique Richardson
Publisher : BookPOD
ISBN 13 : 0645792713
Total Pages : 287 pages
Book Rating : 4.6/5 (457 download)

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Book Synopsis They Serve Like We Lead by : Monique Richardson

Download or read book They Serve Like We Lead written by Monique Richardson and published by BookPOD. This book was released on 2023-05-08 with total page 287 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leadership has the single biggest impact on customer experience. Does your team take care of your customers as well as you would like? Does the team feel you care about them as much as you do for your customers? Customer and employee experience are inextricably linked, and this book emphasises the importance of both. Monique Richardson draws on decades of experience and examples of exceptional service-driven leaders and organisations across all sectors to show that caring for your people is at the heart of all service leadership. Happy customers are the result of a happy team. This book is full of practical ideas and actions that are a roadmap for you to become an exceptional service leader. If you’re ready to elevate the customer and employee experience in your organisation, then this is the book for you. Valuable insights will help you improve your team’s performance, create happy customers and ultimately drive business success.

Lead Like a Shepherd

Author : Larry Osborne
Publisher : HarperChristian + ORM
ISBN 13 : 0718096428
Total Pages : 190 pages
Book Rating : 4.7/5 (18 download)

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Book Synopsis Lead Like a Shepherd by : Larry Osborne

Download or read book Lead Like a Shepherd written by Larry Osborne and published by HarperChristian + ORM. This book was released on 2018-04-17 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: Pastor, author, and leadership consultant unpacks instruction for church leaders found in 1 Peter 5:1-4 where they are exhorted to shepherd the flock among them. Some instruction is timeless. Regardless of the age in which we live, certain instruction carries no expiration on its relevance. Pastor, author, and leadership consultant, Larry Osborne has discovered this to be the case with instruction on how to be a good leader. The best, most practical advice comes from the Bible, and in particular, 1 Peter 5:1-4. It's in this short passage where leaders are exhorted to shepherd the flock among them. Unfortunately, most modern leaders have precious little experience tending sheep, and many of the implications that were well understood when Peter penned these words are lost on today's reader. Osborne finds the parallels to be numerous, well-worth reviewing and understanding anew. A shepherd leads them to water even when they fear it. A shepherd never allows one sick lamb to destroy the flock. A shepherd lays down his life for his sheep . . . When leaders truly understand Peter's words of exhortation to lead like a shepherd, then they will begin to see the path that leads them to Leading Well.

Gracious Leadership

Author : Janet Smith Meeks
Publisher :
ISBN 13 : 9781945389863
Total Pages : 200 pages
Book Rating : 4.3/5 (898 download)

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Book Synopsis Gracious Leadership by : Janet Smith Meeks

Download or read book Gracious Leadership written by Janet Smith Meeks and published by . This book was released on 2017-12-15 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: "In today's cut-throat, get-ahead-at-all-costs world, the idea of showing basic decency towards one another has sadly been pushed to the side. Yet, the power of respectful, positive leadership can be more impactful now than ever before.--Publisher's description.

Lead Like Jesus

Author : Ken Blanchard
Publisher : Thomas Nelson Inc
ISBN 13 : 1400314208
Total Pages : 273 pages
Book Rating : 4.4/5 (3 download)

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Book Synopsis Lead Like Jesus by : Ken Blanchard

Download or read book Lead Like Jesus written by Ken Blanchard and published by Thomas Nelson Inc. This book was released on 2008-09 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn how to lead like Jesus, whether in the home, the church, the community, or the marketplace; moving not only from success to significance but taking a step beyond significance--surrender.

Lead Like it Matters...Because it Does: Practical Leadership Tools to Inspire and Engage Your People and Create Great Results

Author : Roxi Bahar Hewertson
Publisher : McGraw Hill Professional
ISBN 13 : 007183303X
Total Pages : 286 pages
Book Rating : 4.0/5 (718 download)

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Book Synopsis Lead Like it Matters...Because it Does: Practical Leadership Tools to Inspire and Engage Your People and Create Great Results by : Roxi Bahar Hewertson

Download or read book Lead Like it Matters...Because it Does: Practical Leadership Tools to Inspire and Engage Your People and Create Great Results written by Roxi Bahar Hewertson and published by McGraw Hill Professional. This book was released on 2014-10-17 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt: Create a “ripple effect” of positive change in your organization Lead Like it Matters . . . Because it Does reveals the author’s proven Ripple Effect method for increasing engagement, reducing turnover, and driving overall business success. Readers learn simple but critically important practices like cutting wasted meetings, addressing conflict, and aligning decisions with business needs—all of which create a ripple effect that leads to widespread change, greater employee engagement, and better business results. Roxi Bahar Hewertson is CEO of Highland Consulting Group, Inc., and an adjunct at Cornell University’s School of Industrial and Labor Relations.

What You Really Need to Lead

Author : Robert Steven Kaplan
Publisher : Harvard Business Press
ISBN 13 : 1633690555
Total Pages : 218 pages
Book Rating : 4.6/5 (336 download)

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Book Synopsis What You Really Need to Lead by : Robert Steven Kaplan

Download or read book What You Really Need to Lead written by Robert Steven Kaplan and published by Harvard Business Press. This book was released on 2015 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: As Harvard Business School professor and business executive Robert Steven Kaplan explains in this new book, leadership is accessible to all of us-today-and it starts with an ownership mind-set. You don't need an invitation to lead. Leadership is a dynamic way of thinking and acting that anyone can take on. For Kaplan, acting as a leader is a function of three key questions: 1. Do you work to figure out what you believe as if you were an owner? 2. Do you take action based on those beliefs? 3. Do you focus on adding value to others and take responsibility for the impact of your actions on others-both positive and negative? The book is full of stories taken from the author's own leadership experience as well as from his work helping various types of leaders and organizations. What's revealed is that leadership is not a role reserved for an elite few blessed with the right skills and key positions-it's about a focus on taking ownership and adding value to others. What's more, leadership is a lifelong journey of learning for which you must take responsibility. It's about learning to ask the right questions and learning to understand yourself. As in his earlier books, Kaplan asks probing questions, provides exercises, and suggests follow-up steps that will help you develop your skills, create new habits, and move you toward reaching your unique potential. What You Really Need to Lead is your key to unlocking the power of thinking and acting like an owner"--

The Coaching Habit

Author : Michael Bungay Stanier
Publisher : Box of Crayons Press
ISBN 13 : 0978440749
Total Pages : 248 pages
Book Rating : 4.9/5 (784 download)

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Book Synopsis The Coaching Habit by : Michael Bungay Stanier

Download or read book The Coaching Habit written by Michael Bungay Stanier and published by Box of Crayons Press. This book was released on 2016-02-29 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: Coaching is an essential skill for leaders. But for most busy, overworked managers, coaching employees is done badly, or not at all. They're just too busy, and it's too hard to change. But what if managers could coach their people in 10 minutes or less? In Michael Bungay Stanier's The Coaching Habit, coaching becomes a regular, informal part of your day so managers and their teams can work less hard and have more impact. Coaching is an art and it's far easier said than done. It takes courage to ask a question rather than offer up advice, provide an answer, or unleash a solution. Giving another person the opportunity to find their own way, make their own mistakes, and create their own wisdom is both brave and vulnerable. It can also mean unlearning our ''fix it'' habits. In this practical and inspiring book, Michael shares seven transformative questions that can make a difference in how we lead and support. And, he guides us through the tricky part - how to take this new information and turn it into habits and a daily practice. -Brené Brown, author of Rising Strong and Daring Greatly Drawing on years of experience training more than 10,000 busy managers from around the globe in practical, everyday coaching skills, Bungay Stanier reveals how to unlock your peoples' potential. He unpacks seven essential coaching questions to demonstrate how---by saying less and asking more--you can develop coaching methods that produce great results. - Get straight to the point in any conversation with The Kickstart Question - Stay on track during any interaction with The AWE Question - Save hours of time for yourself with The Lazy Question, and hours of time for others with The Strategic Question - Get to the heart of any interpersonal or external challenge with The Focus Question and The Foundation Question - Finally, ensure others find your coaching as beneficial as you do with The Learning Question A fresh, innovative take on the traditional how-to manual, the book combines insider information with research based in neuroscience and behavioural economics, together with interactive training tools to turn practical advice into practiced habits. Dynamic question-and-answer sections help identify old habits and kick-start new behaviour, making sure you get the most out of all seven chapters. Witty and conversational, The Coaching Habit takes your work--and your workplace--from good to great.

Lean In

Author : Sheryl Sandberg
Publisher : Knopf
ISBN 13 : 0385349955
Total Pages : 241 pages
Book Rating : 4.3/5 (853 download)

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Book Synopsis Lean In by : Sheryl Sandberg

Download or read book Lean In written by Sheryl Sandberg and published by Knopf. This book was released on 2013-03-11 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: #1 INTERNATIONAL BESTSELLER • “A landmark manifesto" (The New York Times) that's a revelatory, inspiring call to action and a blueprint for individual growth that will empower women around the world to achieve their full potential. In her famed TED talk, Sheryl Sandberg described how women unintentionally hold themselves back in their careers. Her talk, which has been viewed more than eleven million times, encouraged women to “sit at the table,” seek challenges, take risks, and pursue their goals with gusto. Lean In continues that conversation, combining personal anecdotes, hard data, and compelling research to change the conversation from what women can’t do to what they can. Sandberg, COO of Meta (previously called Facebook) from 2008-2022, provides practical advice on negotiation techniques, mentorship, and building a satisfying career. She describes specific steps women can take to combine professional achievement with personal fulfillment, and demonstrates how men can benefit by supporting women both in the workplace and at home.

Lead. Serve. Love.

Author : Gregory Lang
Publisher : Thomas Nelson
ISBN 13 : 1400317630
Total Pages : 209 pages
Book Rating : 4.4/5 (3 download)

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Book Synopsis Lead. Serve. Love. by : Gregory Lang

Download or read book Lead. Serve. Love. written by Gregory Lang and published by Thomas Nelson. This book was released on 2011-05-09 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: Part inspiration–part application, Lead. Serve. Love. engages and challenges believers to put the gospel into action. In Lead. Serve. Love., Gregory Lang provides a simple guide for helping the everyday person embark (or continue) their journey to live as Christ lived. There are 100 easy-to-remember, easy-to-follow three-word action sentences followed by a short, thought-provoking description of how to apply and live out the gospel message in today’s world. These practical ideas and supporting scriptures will inspire believers to become true followers of Christ.

Tribes

Author : Seth Godin
Publisher : Penguin
ISBN 13 : 9781591842330
Total Pages : 164 pages
Book Rating : 4.8/5 (423 download)

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Book Synopsis Tribes by : Seth Godin

Download or read book Tribes written by Seth Godin and published by Penguin. This book was released on 2008-10-16 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: The New York Times, BusinessWeek, and Wall Street Journal Bestseller that redefined what it means to be a leader. Since it was first published almost a decade ago, Seth Godin's visionary book has helped tens of thousands of leaders turn a scattering of followers into a loyal tribe. If you need to rally fellow employees, customers, investors, believers, hobbyists, or readers around an idea, this book will demystify the process. It's human nature to seek out tribes, be they religious, ethnic, economic, political, or even musical (think of the Deadheads). Now the Internet has eliminated the barriers of geography, cost, and time. Social media gives anyone who wants to make a difference the tools to do so. With his signature wit and storytelling flair, Godin presents the three steps to building a tribe: the desire to change things, the ability to connect a tribe, and the willingness to lead. If you think leadership is for other people, think again—leaders come in surprising packages. Consider Joel Spolsky and his international tribe of scary-smart software engineers. Or Gary Vaynerhuck, a wine expert with a devoted following of enthusiasts. Chris Sharma led a tribe of rock climbers up impossible cliff faces, while Mich Mathews, a VP at Microsoft, ran her internal tribe of marketers from her cube in Seattle. Tribes will make you think—really think—about the opportunities to mobilize an audience that are already at your fingertips. It's not easy, but it's easier than you think.

Lead Like a Woman

Author : Deborah Smith Pegues
Publisher : Harvest House Publishers
ISBN 13 : 0736980156
Total Pages : 226 pages
Book Rating : 4.7/5 (369 download)

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Book Synopsis Lead Like a Woman by : Deborah Smith Pegues

Download or read book Lead Like a Woman written by Deborah Smith Pegues and published by Harvest House Publishers. This book was released on 2020-08-11 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: Speak up. Don’t take it so personally. Just make a decision already. Every day, whether they’re competing in the business world or serving in a nonprofit, women hear that they’re not enough. They’re too emotional to lead, and the way they act, speak, and even think is detrimental to success. But in Lead Like a Woman, former Fortune 500 executive Deborah Smith Pegues shows that your uniquely female qualities can position you for success—if you know how to use them. She’ll teach you to embrace 12 traits that can help you excel as a leader, and she’ll also help you eliminate 12 tendencies that could be hindering your progress. You will discover how to… develop confidence while sharpening your professional and relational skills let go of unproductive thoughts and habits that sabotage your success create a transformative, participative, and inclusive organization Whether at work or in your community, Lead Like a Woman will empower you to walk boldly down your path of leadership and find fulfillment in the journey.

Lead Like It Matters to God

Author : Richard Stearns
Publisher : InterVarsity Press
ISBN 13 : 0830847316
Total Pages : 272 pages
Book Rating : 4.8/5 (38 download)

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Book Synopsis Lead Like It Matters to God by : Richard Stearns

Download or read book Lead Like It Matters to God written by Richard Stearns and published by InterVarsity Press. This book was released on 2021-03-30 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sharing the principles he has learned over a remarkable corporate and ministry career, Richard Stearns offers seventeen crucial values that transform leaders and their organizations. When leaders embody these ideals, they not only improve their witness for Christ, they shape institutions, influence culture, and create healthy workplaces where people can flourish.

Dare to Lead

Author : Brené Brown
Publisher : Random House
ISBN 13 : 0399592520
Total Pages : 321 pages
Book Rating : 4.3/5 (995 download)

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Book Synopsis Dare to Lead by : Brené Brown

Download or read book Dare to Lead written by Brené Brown and published by Random House. This book was released on 2018-10-09 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: #1 NEW YORK TIMES BESTSELLER • Brené Brown has taught us what it means to dare greatly, rise strong, and brave the wilderness. Now, based on new research conducted with leaders, change makers, and culture shifters, she’s showing us how to put those ideas into practice so we can step up and lead. Don’t miss the five-part HBO Max docuseries Brené Brown: Atlas of the Heart! NAMED ONE OF THE BEST BOOKS OF THE YEAR BY BLOOMBERG Leadership is not about titles, status, and wielding power. A leader is anyone who takes responsibility for recognizing the potential in people and ideas, and has the courage to develop that potential. When we dare to lead, we don’t pretend to have the right answers; we stay curious and ask the right questions. We don’t see power as finite and hoard it; we know that power becomes infinite when we share it with others. We don’t avoid difficult conversations and situations; we lean into vulnerability when it’s necessary to do good work. But daring leadership in a culture defined by scarcity, fear, and uncertainty requires skill-building around traits that are deeply and uniquely human. The irony is that we’re choosing not to invest in developing the hearts and minds of leaders at the exact same time as we’re scrambling to figure out what we have to offer that machines and AI can’t do better and faster. What can we do better? Empathy, connection, and courage, to start. Four-time #1 New York Times bestselling author Brené Brown has spent the past two decades studying the emotions and experiences that give meaning to our lives, and the past seven years working with transformative leaders and teams spanning the globe. She found that leaders in organizations ranging from small entrepreneurial startups and family-owned businesses to nonprofits, civic organizations, and Fortune 50 companies all ask the same question: How do you cultivate braver, more daring leaders, and how do you embed the value of courage in your culture? In this new book, Brown uses research, stories, and examples to answer these questions in the no-BS style that millions of readers have come to expect and love. Brown writes, “One of the most important findings of my career is that daring leadership is a collection of four skill sets that are 100 percent teachable, observable, and measurable. It’s learning and unlearning that requires brave work, tough conversations, and showing up with your whole heart. Easy? No. Because choosing courage over comfort is not always our default. Worth it? Always. We want to be brave with our lives and our work. It’s why we’re here.” Whether you’ve read Daring Greatly and Rising Strong or you’re new to Brené Brown’s work, this book is for anyone who wants to step up and into brave leadership.

Speaking As a Leader

Author : Judith Humphrey
Publisher : John Wiley & Sons
ISBN 13 : 1118141016
Total Pages : 277 pages
Book Rating : 4.1/5 (181 download)

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Book Synopsis Speaking As a Leader by : Judith Humphrey

Download or read book Speaking As a Leader written by Judith Humphrey and published by John Wiley & Sons. This book was released on 2012-01-03 with total page 277 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make every communication count—with a simple, four-step speaking model Whether it's among colleagues at lunch or an audience of a thousand, a leader's role is to move and inspire others. It's not only the big occasions that test a leader's mettle, but the little ones as well—in a casual conversation in the elevator, in phone calls, or one of many incidental, seemingly "insignificant" interactions in everyday work life. Written by one of the world's leading communications coaches, Speaking as a Leader shows you how to make the most of your daily communications, creating a presence on the job as a genuine and constant leader. In this eye-opening guide, aspiring (and established) leaders can enhance their reputations and influence by following a few simple steps. Speaking as a Leader: Shows how to structure your thoughts and message in any situation using a four-step model Offers tips on listening effectively, in three dimensions Details why you are the best visual and how to avoid "Death by PowerPoint" Offers guidance on taking the "numb" out of numbers Includes tips on moving from subject to message With Speaking as a Leader, you'll learn to tap into your innate leadership skills at every occasion—whether small or large—and earn the sort of respect that creates devoted friends and passionate supporters.

Learning to Lead Like Jesus

Author : Boyd Bailey
Publisher : Harvest House Publishers
ISBN 13 : 0736972455
Total Pages : 241 pages
Book Rating : 4.7/5 (369 download)

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Book Synopsis Learning to Lead Like Jesus by : Boyd Bailey

Download or read book Learning to Lead Like Jesus written by Boyd Bailey and published by Harvest House Publishers. This book was released on 2018-07-03 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: Have You Ever Met a Great Leader? It's incredible when someone uses their gifts to make you feel valued and inspire you to greatness. What does it take to develop that kind of heart and influence? How can you become a leader like Jesus? Join Boyd Bailey as he shows you how to mirror Jesus's heart and make a positive difference in those around you. Explore 11 common traits that mark successful leaders, and learn the keys to growth in wisdom and humility. Through practical teaching, you will find that great leadership begins when you turn your focus to God and model Him in your attitude, conversations, and actions. A faithful life and humble spirit make you a leader worth following. When you lean into the Lord and learn from His example of perfect leadership, you will see lives transformed—beginning with your own!

Lead Like Butler

Author : Judith Cebula
Publisher : Abingdon Press
ISBN 13 : 1426765312
Total Pages : 146 pages
Book Rating : 4.4/5 (267 download)

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Book Synopsis Lead Like Butler by : Judith Cebula

Download or read book Lead Like Butler written by Judith Cebula and published by Abingdon Press. This book was released on 2012-11-01 with total page 146 pages. Available in PDF, EPUB and Kindle. Book excerpt: Brad Stevens is a great coach, admired and respected for developing winning teams year after year. His patience and never-give-up attitude will take him a long way as Coach of the Boston Celtics. —Larry Bird, Boston Celtics 1978-1992; President, Basketball Operations Indiana Pacers Coach Brad Stevens made Butler University the first team to make 2 consecutive finals of the NCAA basketball tournament without being seeded #1 or #2. Lead Like Butler is a must read for any college basketball fan. -Chris Coddington, Fellowship of Christian Athletes ...a must read for those who desire to win in life, as well as in the arena of competition. -Jim McCoy, KDOV-TV& KDOV-FM What becomes quickly apparent is that the enduring ideas of humility, passion, teamwork, service, gratitude, and accountability prove applicable tenants in all aspects of life. -James M. Danko, President, Butler University Anyone who desires a more authentic pathway toward leadership and excellence will benefit from learning to “Lead Like Butler.” -Michael Coyner, bishop, Indiana Area of The United Methodist Church Butler's rise to the top wasn't a fluke. This is a must read for others wanting to achieve greatness.-Billy Shepherd, Butler University, Class of 1972, and Indiana's "Mr. Basketball-1968" Whether at work, at home, or even at play, the values of humility, passion, unity, service, thankfulness, and accountability can help you shape your group into a successful example for others. -Jamie Phillippe, Board of Trustees, Butler University, Class of 1973 Lead Like Butler is an important contribution to the canon of leadership literature on and off the hardwood. -Jennifer L. Bougher, Esq. Arent Fox, LLP (New York), member of Butler University Alumni Association Board of Directors

Start with Why

Author : Simon Sinek
Publisher : Penguin
ISBN 13 : 1591846447
Total Pages : 257 pages
Book Rating : 4.5/5 (918 download)

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Book Synopsis Start with Why by : Simon Sinek

Download or read book Start with Why written by Simon Sinek and published by Penguin. This book was released on 2011-12-27 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: The inspirational bestseller that ignited a movement and asked us to find our WHY Discover the book that is captivating millions on TikTok and that served as the basis for one of the most popular TED Talks of all time—with more than 56 million views and counting. Over a decade ago, Simon Sinek started a movement that inspired millions to demand purpose at work, to ask what was the WHY of their organization. Since then, millions have been touched by the power of his ideas, and these ideas remain as relevant and timely as ever. START WITH WHY asks (and answers) the questions: why are some people and organizations more innovative, more influential, and more profitable than others? Why do some command greater loyalty from customers and employees alike? Even among the successful, why are so few able to repeat their success over and over? People like Martin Luther King Jr., Steve Jobs, and the Wright Brothers had little in common, but they all started with WHY. They realized that people won't truly buy into a product, service, movement, or idea until they understand the WHY behind it. START WITH WHY shows that the leaders who have had the greatest influence in the world all think, act and communicate the same way—and it's the opposite of what everyone else does. Sinek calls this powerful idea The Golden Circle, and it provides a framework upon which organizations can be built, movements can be led, and people can be inspired. And it all starts with WHY.