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The Work Of The Service Complaints Commissioner For The Armed Forces
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Author :Great Britain: Parliament: House of Commons: Defence Committee Publisher :The Stationery Office ISBN 13 :9780215054456 Total Pages :74 pages Book Rating :4.0/5 (544 download)
Book Synopsis The Work of the Service Complaints Commissioner for the Armed Forces by : Great Britain: Parliament: House of Commons: Defence Committee
Download or read book The Work of the Service Complaints Commissioner for the Armed Forces written by Great Britain: Parliament: House of Commons: Defence Committee and published by The Stationery Office. This book was released on 2013-02-26 with total page 74 pages. Available in PDF, EPUB and Kindle. Book excerpt: It is accepted that the steady increase in the level of Service complaints made directly to the chain of command or referred by the Commissioner may indicate an increasing level of confidence in the system. However, there is concern noting the Commissioner's comments regarding a much lower rate of annual increase in contacts about matters that could become Service complaints compared to the first three years that her post had existed. This concern is heightened by other organisations, such as the Service Families Federations, reporting lower levels of contact from Service personnel, solicitors reporting an increase in the number of individuals approaching them as they felt the Commissioner had no powers, and the increase in the number of people not pursuing matters with the Commissioner after initial contact for the same reason. There is also concern that the Commissioner and others are reporting that fears of redundancy among Service personnel appear to be deterring them from making Service complaints. It is unacceptable that Service personnel who believe they have a genuine grievance in relation to redundancy or any other matter are reluctant to seek redress and resolution of the matter through the appropriate channels because they fear the consequences of making a complaint. As a matter of urgency the MoD and the Commissioner should investigate this matter. The Service Complaints Commissioner role is an integral part of honouring the Armed Forces Covenant and whilst there has been progress made in delivering a fair, just and efficient Service complaints system, there is still a long way to go
Author :Great Britain. Parliament. House of Commons. Defence Committee Publisher : ISBN 13 :9780215059697 Total Pages :16 pages Book Rating :4.0/5 (596 download)
Book Synopsis The Work of the Service Complaints Commissioner for the Armed Forces by : Great Britain. Parliament. House of Commons. Defence Committee
Download or read book The Work of the Service Complaints Commissioner for the Armed Forces written by Great Britain. Parliament. House of Commons. Defence Committee and published by . This book was released on 2013-06-27 with total page 16 pages. Available in PDF, EPUB and Kindle. Book excerpt: Responses to HC 720, session 2012-13 (ISBN 9780215054456)
Author :Great Britain: Parliament: House of Commons: Defence Committee Publisher :The Stationery Office ISBN 13 :9780215532619 Total Pages :40 pages Book Rating :4.5/5 (326 download)
Book Synopsis Service Complaints Commissioner for the Armed Forces by : Great Britain: Parliament: House of Commons: Defence Committee
Download or read book Service Complaints Commissioner for the Armed Forces written by Great Britain: Parliament: House of Commons: Defence Committee and published by The Stationery Office. This book was released on 2009-07 with total page 40 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this inquiry the Committee examines the effectiveness of the current Service complaints procedures based on the findings of the Service Complaints Commissioner, Dr Susan Atkins, in her first annual report. It also examines the Commissioner's evaluation of the support given to her by the Ministry of Defence during the year. The report sets out the background to the creation of the role and details the Service Complaints System that is explained to Service personnel in Joint Service Publication 831 (issued December 2008). Finally the Committee considers how the Commissioner has operated in her first year. The Commissioner has set clear aims, values and objectives for her office: understanding the environment of the three Services, delivering good customer service, ensuring widespread knowledge of the new system, establishing a reliable recording system for complaints, ensuring effective integration of the SCC and Tri-Service systems, establishing expectations and requirements, and delivering her annual report on time. The Committee commends Dr Atkins for her regular and frequent visits to military bases and to operational theatre to gain an understanding of the environment of the three Services, and how the complaints system operates in practice. Knowledge in the Services of the Commissioner and her role is patchy and more should be done by the Ministry to improve that. Staff resources should also be increased. It is still too early to decide whether the Commissioner has sufficient powers. The next annual report should be presented formally to Parliament.
Book Synopsis Armed Forces (Service Complaints and Financial Assistance) Bill (HL) by : Great Britain. Parliament. House of Lords
Download or read book Armed Forces (Service Complaints and Financial Assistance) Bill (HL) written by Great Britain. Parliament. House of Lords and published by . This book was released on 2014-06-06 with total page 18 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Armed Forces (Service Complaints and Financial Assistance) Bill (HL) deals with two matters: reform of the Service complaints system; payments to charities and other organisations which support the armed forces community. The Service Complaints Commissioner (currently Dr Susan Atkins) said she could not provide an assurance that the current system was working and was critical of how long it took to resolve complaints particularly those relating to bullying, harassment and improper behaviour. She also raised the issue of the level of manpower needed to support the system. The House of Commons Defence Committee, in a report on the work of the Service Complaints Commissioner (8th report of session 2012-13, HC 720, ISBN 9780215054456) recommended the creation of an Armed Forces Ombudsman. The Bill makes the legislative changes needed to take forward the Government's proposed reforms. The Bill creates a Service Complaints Ombudsman to replace the existing Service Complaints Commissioner. It sets out the framework for the redress of service complaints including who can make a complaint and how complaints will be investigated (both internally within the Armed Forces and, if necessary, by the Ombudsman). The Bill introduces a reformed and streamlined appeals process and gives the new Ombudsman powers in relation to the complaints system and also includes a power to make payments to charities, benevolent organisations and others for the benefit of the armed forces community.
Book Synopsis Armed Forces (Service Complaints and Financial Assistance) Bill (HL) by : Great Britain. Parliament. House of Lords
Download or read book Armed Forces (Service Complaints and Financial Assistance) Bill (HL) written by Great Britain. Parliament. House of Lords and published by . This book was released on 2014-06-06 with total page 13 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Armed Forces (Service Complaints and Financial Assistance) Bill (HL) deals with two matters: reform of the Service complaints system; payments to charities and other organisations which support the armed forces community. The Service Complaints Commissioner (currently Dr Susan Atkins) said she could not provide an assurance that the current system was working and was critical of how long it took to resolve complaints particularly those relating to bullying, harassment and improper behaviour. She also raised the issue of the level of manpower needed to support the system. The House of Commons Defence Committee, in a report on the work of the Service Complaints Commissioner (8th report of session 2012-13, HC 720, ISBN 9780215054456) recommended the creation of an Armed Forces Ombudsman. The Bill makes the legislative changes needed to take forward the Government's proposed reforms. The Bill creates a Service Complaints Ombudsman to replace the existing Service Complaints Commissioner. It sets out the framework for the redress of service complaints including who can make a complaint and how complaints will be investigated (both internally within the Armed Forces and, if necessary, by the Ombudsman). The Bill introduces a reformed and streamlined appeals process and gives the new Ombudsman powers in relation to the complaints system and also includes a power to make payments to charities, benevolent organisations and others for the benefit of the armed forces community.
Author :Great Britain. Parliament. House of Commons. Defence Committee Publisher : ISBN 13 :9780215541710 Total Pages :7 pages Book Rating :4.5/5 (417 download)
Book Synopsis Service Complaints Commissioner for the Armed Forces by : Great Britain. Parliament. House of Commons. Defence Committee
Download or read book Service Complaints Commissioner for the Armed Forces written by Great Britain. Parliament. House of Commons. Defence Committee and published by . This book was released on 2009-11-03 with total page 7 pages. Available in PDF, EPUB and Kindle. Book excerpt: Government response to HCP 277 session 2008-09 (ISBN 9780215532619)
Book Synopsis Armed Forces (Service Complaints and Financial Assistance) Bill (HL) by : Great Britain: Parliament: House of Commons
Download or read book Armed Forces (Service Complaints and Financial Assistance) Bill (HL) written by Great Britain: Parliament: House of Commons and published by . This book was released on 2014-10-22 with total page 23 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Bill creates a Service Complaints Ombudsman to replace the existing Service Complaints Commissioner. The Ombudsman will be appointed by Her Majesty on the recommendation of the Defence Secretary. It sets out the framework for the redress of service complaints including who can make a complaint and how complaints will be investigated (both internally within the armed forces and, if necessary, by the Ombudsman) and introduces a reformed and streamlined appeals process. It also gives the new Ombudsman powers in relation to the complaints system. The detail of the complaints procedure will, as now, largely be set out in secondary legislation and the Bill includes powers to set out in regulations the details governing the reformed complaints system (including on the admissibility of complaints, eligibility of decision-makers, requirements relating to independent decision-making and procedural matters in relation to Ombudsman investigations). Provision is also made for the continuation of certain functions currently exercised by the Service Complaints Commissioner: the referral of allegations into the service complaints system, the right to be notified of the progress of those complaints and a duty to prepare an annual report on the system to the Secretary of State which is then laid before Parliament. Included is a power to make payments to charities, benevolent organisations and others for the benefit of the armed forces community.
Author :Great Britain: Parliament: House of Commons: Select Committee on the Armed Forces Bill Publisher :The Stationery Office ISBN 13 :9780215556820 Total Pages :220 pages Book Rating :4.5/5 (568 download)
Book Synopsis The Armed Forces Bill by : Great Britain: Parliament: House of Commons: Select Committee on the Armed Forces Bill
Download or read book The Armed Forces Bill written by Great Britain: Parliament: House of Commons: Select Committee on the Armed Forces Bill and published by The Stationery Office. This book was released on 2011-03-10 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Committee was tasked by the House of Commons to scrutinise the Bill (Bill 22, session 2010-11, ISBN 9780215557469) which makes various changes to existing Military law. The Committee has taken evidence from a range of witnesses and made several visits to military establishments around the UK. The Report notes the complex debate surrounding the Military Covenant, and outlines the Committee's findings on a range of matters, including the work of the Service Complaints Commissioner for the Armed Forces.
Author :Great Britain. Parliament. House of Commons. Defence Committee Publisher :The Stationery Office ISBN 13 :0215078926 Total Pages :24 pages Book Rating :4.2/5 (15 download)
Book Synopsis HC 832 -Pre-appointment hearing for the Service Complaints Commissioner by : Great Britain. Parliament. House of Commons. Defence Committee
Download or read book HC 832 -Pre-appointment hearing for the Service Complaints Commissioner written by Great Britain. Parliament. House of Commons. Defence Committee and published by The Stationery Office. This book was released on 2014 with total page 24 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Committee was satisfied that Nicola Williams has the professional expertise and personal independence required for the post of Service Complaints Commissioner and that she will be able to lead the Commissioner's office through the transition of the post to one of an Ombudsman and the introduction of a reformed Service complaints system and recommends that the Secretary of State proceed with her appointment and wish her every success in the post
Book Synopsis Integration of the Armed Forces, 1940-1965 by : Morris J. MacGregor
Download or read book Integration of the Armed Forces, 1940-1965 written by Morris J. MacGregor and published by Government Printing Office. This book was released on 1981 with total page 672 pages. Available in PDF, EPUB and Kindle. Book excerpt: CMH Pub 50-1-1. Defense Studies Series. Discusses the evolution of the services' racial policies and practices between World War II and 1965 during the period when black servicemen and women were integrated into the Nation's military units.
Author :Great Britain: Parliament: House of Commons: Defence Committee Publisher :Stationery Office/Tso ISBN 13 :9780215031914 Total Pages :3 pages Book Rating :4.0/5 (319 download)
Book Synopsis Armed Forces Bill by : Great Britain: Parliament: House of Commons: Defence Committee
Download or read book Armed Forces Bill written by Great Britain: Parliament: House of Commons: Defence Committee and published by Stationery Office/Tso. This book was released on 2007-01-08 with total page 3 pages. Available in PDF, EPUB and Kindle. Book excerpt: Government response to HCP 1711, session 2005-06 (ISBN 9780215031341). The Committee's previous report on the Bill (HCB 94, session 2005-06, ISBN 0215706560) was published as HCP 747, session 2005-06 (ISBN 021502656X)
Book Synopsis Legal Accountability and Britain's Wars 2000-2015 by : Peter Rowe
Download or read book Legal Accountability and Britain's Wars 2000-2015 written by Peter Rowe and published by Routledge. This book was released on 2016-04-20 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book discusses the manner in which Britain’s wars, which took place between 2000 and 2015, have interacted with the relevant principles of international law and English law for the purpose, primarily, of considering legal accountability. During a debate in the House of Lords in 2005 a former Chief of the Defence Staff commented that ‘the Armed Forces are under legal siege.’ The book will discuss the major legal issues which have arisen, ranging from the various votes in Parliament to go to war, the constitutional relationship between ministers and senior commanders, the right under international law to use force, the influence of human rights law, the role of the courts in England (including the coroners’ courts), to the legal regime applying to the conduct of UK military operations. It will assess critically whether the armed forces will now have to accept that operations conducted outside the UK are subject to greater legal scrutiny than previously and whether, if this is the case, it is likely to hinder their future military activities. This book will be of great interest to scholars of international law, the law of armed conflict, military studies and international relations, as well as to those with a professional or other interest in the subject matter.
Author :Great Britain: Parliament: House of Commons: 3rd Delegated Legislation Committee Publisher : ISBN 13 :9780215785695 Total Pages : pages Book Rating :4.7/5 (856 download)
Book Synopsis Draft Armed Forces (Redress of Individual Grievances) [Regulations 2007], Draft Armed Forces (Services Complaints Commissioner) Regulations 2007 by : Great Britain: Parliament: House of Commons: 3rd Delegated Legislation Committee
Download or read book Draft Armed Forces (Redress of Individual Grievances) [Regulations 2007], Draft Armed Forces (Services Complaints Commissioner) Regulations 2007 written by Great Britain: Parliament: House of Commons: 3rd Delegated Legislation Committee and published by . This book was released on 2007-11-21 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Draft Armed Forces (Redress of Individual Grievances) [Regulations 2007], draft Armed Forces (Services Complaints Commissioner) Regulations 2007 : Tuesday 20 November 2007
Author :Great Britain: Parliament: House of Commons Publisher :The Stationery Office ISBN 13 :9780215062277 Total Pages :350 pages Book Rating :4.0/5 (622 download)
Book Synopsis House of Commons: Sessional Returns - HC 1 by : Great Britain: Parliament: House of Commons
Download or read book House of Commons: Sessional Returns - HC 1 written by Great Britain: Parliament: House of Commons and published by The Stationery Office. This book was released on 2013-09-13 with total page 350 pages. Available in PDF, EPUB and Kindle. Book excerpt: On cover and title page: House, committees of the whole House, general committees and select committees. On title page: Returns to orders of the House of Commons dated 14 May 2013 (the Chairman of Ways and Means)
Author :Great Britain: Parliament: House of Commons: Select Committee on the Armed Forces Bill Publisher :The Stationery Office ISBN 13 :0215028643 Total Pages :348 pages Book Rating :4.2/5 (15 download)
Book Synopsis Armed Forces Bill by : Great Britain: Parliament: House of Commons: Select Committee on the Armed Forces Bill
Download or read book Armed Forces Bill written by Great Britain: Parliament: House of Commons: Select Committee on the Armed Forces Bill and published by The Stationery Office. This book was released on 2006-05-09 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt: Armed Forces Bill : Special report of session 2005-06, Vol. 2: Oral and written evidence and official Report
Author :Great Britain: Parliament: House of Commons: Defence Committee Publisher :Stationery Office ISBN 13 :9780215060822 Total Pages :84 pages Book Rating :4.0/5 (68 download)
Book Synopsis The Armed Forces Covenant in action? by : Great Britain: Parliament: House of Commons: Defence Committee
Download or read book The Armed Forces Covenant in action? written by Great Britain: Parliament: House of Commons: Defence Committee and published by Stationery Office. This book was released on 2013-07-18 with total page 84 pages. Available in PDF, EPUB and Kindle. Book excerpt: A series of Ofsted inspections on Army Apprenticeships conducted in 2013 rated the overall effectiveness as good. This was an improvement over the last inspection in 2009, rated as satisfactory (now called 'requires improvement'). Some 28 per cent of Army recruits were less than 18 years of age. Further information is needed on why the Army is so dependent on recruiting personnel under the age of 18 years compared to the other two Services, and whether steps are being taken to reduce this dependency. Of those recruited in 2012, 3.5 per cent of the Army were rated at entry level 2 for literacy (that of a 7 to 8 year old) and 39 per cent had a literacy level of an eleven year old. If as the MoD states, it has to recruit personnel at whatever level of attainment is available, then it should boost remedial action when recruitment entry standards are particularly low. In light of changes brought about by Future Force 2020, it may be that recruiting personnel with higher levels of attainment would better meet the future needs of the Armed Forces. Whilst the Committee recognises that some recruits may not be eager to take further academic exams, the MoD should encourage more recruits to undertake English and Maths GCSEs which would stand them in good stead for future employment. The MoD has carried out some useful pilot projects with paramedic training and should identify more potential projects to ensure that vital skills paid for by the MoD are not lost to the country
Author :Great Britain: Parliament: House of Commons: Defence Committee Publisher :The Stationery Office ISBN 13 :9780215543912 Total Pages :130 pages Book Rating :4.5/5 (439 download)
Book Synopsis Readiness and recuperation of the Armed Forces by : Great Britain: Parliament: House of Commons: Defence Committee
Download or read book Readiness and recuperation of the Armed Forces written by Great Britain: Parliament: House of Commons: Defence Committee and published by The Stationery Office. This book was released on 2010-02-10 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Defence Committee states that the forthcoming Strategic Defence Review should take account of the current low readiness levels of the Armed Forces and the need for their effective recuperation. The Armed Forces have been involved in operations in Iraq and Afghanistan for many years while maintaining key standing tasks such as the strategic nuclear deterrent and UK air defence. They have been deployed above the Defence Planning Assumptions, the level at which they are structured and funded, for seven years. Nevertheless, the Committee considers it unsatisfactory that readiness levels have been allowed to fall to the extent that they have and recommends that the Strategic Defence Review reviews the utility and content of the Defence Planning Assumptions and readiness targets. Recuperation is the process by which force elements are returned to target levels of readiness. It involves all the underlying components: manpower; equipment; training; and logistics support. The drawdown of troops from Iraq should provide the MoD with an opportunity to recuperate the Armed Forces and to reverse the fall in readiness. But there have also been pressures on personnel, with significant numbers of the Army and the Marines and those in key "pinch point trades", such as medical personnel, being deployed more frequently than the MoD would wish - breaking harmony guidelines. If readiness is to be improved, then the Army must return to being deployed within harmony guidelines as soon as practicable.
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