The Way Were Working Isnt Working

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The Way We're Working Isn't Working

Author : Tony Schwartz
Publisher : Simon and Schuster
ISBN 13 : 1451639457
Total Pages : 354 pages
Book Rating : 4.4/5 (516 download)

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Book Synopsis The Way We're Working Isn't Working by : Tony Schwartz

Download or read book The Way We're Working Isn't Working written by Tony Schwartz and published by Simon and Schuster. This book was released on 2010-05-18 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book was previously titled, Be Excellent at Anything. The Way We're Working Isn't Working is one of those rare books with the power to profoundly transform the way we work and live. Demand is exceeding our capacity. The ethic of "more, bigger, faster" exacts a series of silent but pernicious costs at work, undermining our energy, focus, creativity, and passion. Nearly 75 percent of employees around the world feel disengaged at work every day. The Way We're Working Isn't Working offers a groundbreaking approach to reenergizing our lives so we’re both more satisfied and more productive—on the job and off. By integrating multidisciplinary findings from the science of high performance, Tony Schwartz, coauthor of the #1 bestselling The Power of Full Engagement, makes a persuasive case that we’re neglecting the four core needs that energize great performance: sustainability (physical); security (emotional); self-expression (mental); and significance (spiritual). Rather than running like computers at high speeds for long periods, we’re at our best when we pulse rhythmically between expending and regularly renewing energy across each of our four needs. Organizations undermine sustainable high performance by forever seeking to get more out of their people. Instead they should seek systematically to meet their four core needs so they’re freed, fueled, and inspired to bring the best of themselves to work every day. Drawing on extensive work with an extra-ordinary range of organizations, among them Google, Ford, Sony, Ernst & Young, Shell, IBM, the Los Angeles Police Department, and the Cleveland Clinic, Schwartz creates a road map for a new way of working. At the individual level, he explains how we can build specific rituals into our daily schedules to balance intense effort with regular renewal; offset emotionally draining experiences with practices that fuel resilience; move between a narrow focus on urgent demands and more strategic, creative thinking; and balance a short-term focus on immediate results with a values-driven commitment to serving the greater good. At the organizational level, he outlines new policies, practices, and cultural messages that Schwartz’s client companies have adopted. The Way We're Working Isn't Working offers individuals, leaders, and organizations a highly practical, proven set of strategies to better manage the relentlessly rising demands we all face in an increasingly complex world.

Be Excellent at Anything

Author : Tony Schwartz
Publisher : Simon and Schuster
ISBN 13 : 1451610262
Total Pages : 352 pages
Book Rating : 4.4/5 (516 download)

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Book Synopsis Be Excellent at Anything by : Tony Schwartz

Download or read book Be Excellent at Anything written by Tony Schwartz and published by Simon and Schuster. This book was released on 2011-02 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offers strategies for enabling sustainable high performance by systematically investing in employee health and happiness, citing the vulnerabilities of common business practices while offering examples of effective leadership.

Work Won't Love You Back

Author : Sarah Jaffe
Publisher : Bold Type Books
ISBN 13 : 1568589387
Total Pages : 432 pages
Book Rating : 4.5/5 (685 download)

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Book Synopsis Work Won't Love You Back by : Sarah Jaffe

Download or read book Work Won't Love You Back written by Sarah Jaffe and published by Bold Type Books. This book was released on 2021-01-26 with total page 432 pages. Available in PDF, EPUB and Kindle. Book excerpt: A deeply-reported examination of why "doing what you love" is a recipe for exploitation, creating a new tyranny of work in which we cheerily acquiesce to doing jobs that take over our lives. You're told that if you "do what you love, you'll never work a day in your life." Whether it's working for "exposure" and "experience," or enduring poor treatment in the name of "being part of the family," all employees are pushed to make sacrifices for the privilege of being able to do what we love. In Work Won't Love You Back, Sarah Jaffe, a preeminent voice on labor, inequality, and social movements, examines this "labor of love" myth—the idea that certain work is not really work, and therefore should be done out of passion instead of pay. Told through the lives and experiences of workers in various industries—from the unpaid intern, to the overworked teacher, to the nonprofit worker and even the professional athlete—Jaffe reveals how all of us have been tricked into buying into a new tyranny of work. As Jaffe argues, understanding the trap of the labor of love will empower us to work less and demand what our work is worth. And once freed from those binds, we can finally figure out what actually gives us joy, pleasure, and satisfaction.

It Doesn’t Have to Be Crazy at Work

Author : Jason Fried
Publisher : HarperCollins
ISBN 13 : 0008323453
Total Pages : 147 pages
Book Rating : 4.0/5 (83 download)

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Book Synopsis It Doesn’t Have to Be Crazy at Work by : Jason Fried

Download or read book It Doesn’t Have to Be Crazy at Work written by Jason Fried and published by HarperCollins. This book was released on 2018-10-04 with total page 147 pages. Available in PDF, EPUB and Kindle. Book excerpt: Jason Fried and David Heinemeier Hansson, the authors of the New York Times bestseller Rework, are back with a manifesto to combat all your modern workplace worries and fears.

The Great Mental Models, Volume 1

Author : Shane Parrish
Publisher : Penguin
ISBN 13 : 0593719972
Total Pages : 209 pages
Book Rating : 4.5/5 (937 download)

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Book Synopsis The Great Mental Models, Volume 1 by : Shane Parrish

Download or read book The Great Mental Models, Volume 1 written by Shane Parrish and published by Penguin. This book was released on 2024-10-15 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover the essential thinking tools you’ve been missing with The Great Mental Models series by Shane Parrish, New York Times bestselling author and the mind behind the acclaimed Farnam Street blog and “The Knowledge Project” podcast. This first book in the series is your guide to learning the crucial thinking tools nobody ever taught you. Time and time again, great thinkers such as Charlie Munger and Warren Buffett have credited their success to mental models–representations of how something works that can scale onto other fields. Mastering a small number of mental models enables you to rapidly grasp new information, identify patterns others miss, and avoid the common mistakes that hold people back. The Great Mental Models: Volume 1, General Thinking Concepts shows you how making a few tiny changes in the way you think can deliver big results. Drawing on examples from history, business, art, and science, this book details nine of the most versatile, all-purpose mental models you can use right away to improve your decision making and productivity. This book will teach you how to: Avoid blind spots when looking at problems. Find non-obvious solutions. Anticipate and achieve desired outcomes. Play to your strengths, avoid your weaknesses, … and more. The Great Mental Models series demystifies once elusive concepts and illuminates rich knowledge that traditional education overlooks. This series is the most comprehensive and accessible guide on using mental models to better understand our world, solve problems, and gain an advantage.

What Really Matters

Author : Tony Schwartz
Publisher : Bantam
ISBN 13 : 0553374923
Total Pages : 481 pages
Book Rating : 4.5/5 (533 download)

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Book Synopsis What Really Matters by : Tony Schwartz

Download or read book What Really Matters written by Tony Schwartz and published by Bantam. This book was released on 1996-03-01 with total page 481 pages. Available in PDF, EPUB and Kindle. Book excerpt: At the height of his career as a journalist, Tony Schwartz hit an unexpected wall. Why did success suddenly feel so empty? How could he add richer meaning to his everyday life? What guides could he trust on the road to wisdom? During the next five years his search for answers took him from a meditation retreat in the mountains of Utah to a biofeedback laboratory in Kansas, from a peak-performance workshop at a tennis academy in Florida to a right-brain drawing course in Boston. Blending the hunger of a seeker with a journalist's hard-headed inquiry, he discovered the best teachers and techniques for inner development--and identified the potential pitfalls and false gurus he met along the way. What he found dramatically changed his life. It may change yours as well.

So Good They Can't Ignore You

Author : Cal Newport
Publisher : Grand Central Publishing
ISBN 13 : 1455509108
Total Pages : 163 pages
Book Rating : 4.4/5 (555 download)

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Book Synopsis So Good They Can't Ignore You by : Cal Newport

Download or read book So Good They Can't Ignore You written by Cal Newport and published by Grand Central Publishing. This book was released on 2012-09-18 with total page 163 pages. Available in PDF, EPUB and Kindle. Book excerpt: In an unorthodox approach, Georgetown University professor Cal Newport debunks the long-held belief that "follow your passion" is good advice, and sets out on a quest to discover the reality of how people end up loving their careers. Not only are pre-existing passions rare and have little to do with how most people end up loving their work, but a focus on passion over skill can be dangerous, leading to anxiety and chronic job hopping. Spending time with organic farmers, venture capitalists, screenwriters, freelance computer programmers, and others who admitted to deriving great satisfaction from their work, Newport uncovers the strategies they used and the pitfalls they avoided in developing their compelling careers. Cal reveals that matching your job to a pre-existing passion does not matter. Passion comes after you put in the hard work to become excellent at something valuable, not before. In other words, what you do for a living is much less important than how you do it. With a title taken from the comedian Steve Martin, who once said his advice for aspiring entertainers was to "be so good they can't ignore you," Cal Newport's clearly written manifesto is mandatory reading for anyone fretting about what to do with their life, or frustrated by their current job situation and eager to find a fresh new way to take control of their livelihood. He provides an evidence-based blueprint for creating work you love, and will change the way you think about careers, happiness, and the crafting of a remarkable life.

Do More Great Work

Author : Michael Bungay Stanier
Publisher : Workman Publishing
ISBN 13 : 0761156445
Total Pages : 209 pages
Book Rating : 4.7/5 (611 download)

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Book Synopsis Do More Great Work by : Michael Bungay Stanier

Download or read book Do More Great Work written by Michael Bungay Stanier and published by Workman Publishing. This book was released on 2010-02-22 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: You work hard. You put in the hours. Yet you feel like you are constantly treading water with "Good Work" that keeps you going but never quite moves you ahead. Or worse, you are mired in "Bad Work"—endless meetings and energy-draining bureaucratic traps. Do More Great Work gets to the heart of the problem: Even the best performers are spending less than a fraction of their time doing "Great Work"—the kind of innovative work that pushes us forward, stretches our creativity, and truly satisfies us. Michael Bungay Stanier, Canadian Coach of the Year in 2006, is a business consultant who’s found a way to move us away from bad work (and even good work), and toward more time spent doing great work. When you’re up to your eyeballs answering e-mail, returning phone calls, attending meetings and scrambling to get that project done, you can turn to this inspirational, motivating, and at times playful book for invaluable guidance. In fifteen exercises, Do More Great Work shows how you can finally do more of the work that engages and challenges you, that has a real impact, that plays to your strengths—and that matters. The exercises are "maps"—brilliantly simple visual tools that help you find, start and sustain Great Work, revealing how to: Find clues to your own Great Work—they’re all around you Locate the sweet spot between what you want to do and what your organization wants you to do Generate new ideas and possibilities quickly Best manage your overwhelming workload Double the likelihood that you’ll do what you want to do All it takes is ten minutes a day, a pencil and a willingness to change. Do More Great Work will not only help you identify what the Great Work of your life is, it will tell you how to do it.

The Artist's Way

Author : Julia Cameron
Publisher : Penguin
ISBN 13 : 1101156880
Total Pages : 295 pages
Book Rating : 4.1/5 (11 download)

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Book Synopsis The Artist's Way by : Julia Cameron

Download or read book The Artist's Way written by Julia Cameron and published by Penguin. This book was released on 2002-03-04 with total page 295 pages. Available in PDF, EPUB and Kindle. Book excerpt: "With its gentle affirmations, inspirational quotes, fill-in-the-blank lists and tasks — write yourself a thank-you letter, describe yourself at 80, for example — The Artist’s Way proposes an egalitarian view of creativity: Everyone’s got it."—The New York Times "Morning Pages have become a household name, a shorthand for unlocking your creative potential"—Vogue Over four million copies sold! Since its first publication, The Artist's Way phenomena has inspired the genius of Elizabeth Gilbert and millions of readers to embark on a creative journey and find a deeper connection to process and purpose. Julia Cameron's novel approach guides readers in uncovering problems areas and pressure points that may be restricting their creative flow and offers techniques to free up any areas where they might be stuck, opening up opportunities for self-growth and self-discovery. The program begins with Cameron’s most vital tools for creative recovery – The Morning Pages, a daily writing ritual of three pages of stream-of-conscious, and The Artist Date, a dedicated block of time to nurture your inner artist. From there, she shares hundreds of exercises, activities, and prompts to help readers thoroughly explore each chapter. She also offers guidance on starting a “Creative Cluster” of fellow artists who will support you in your creative endeavors. A revolutionary program for personal renewal, The Artist's Way will help get you back on track, rediscover your passions, and take the steps you need to change your life.

Making a Living Without a Job

Author : Barbara Winter
Publisher : Bantam
ISBN 13 : 0307567893
Total Pages : 272 pages
Book Rating : 4.3/5 (75 download)

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Book Synopsis Making a Living Without a Job by : Barbara Winter

Download or read book Making a Living Without a Job written by Barbara Winter and published by Bantam. This book was released on 2009-07-22 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: A guide to making money sans job offers insight-provoking interactive tests, self-evaluations, charts, and checklists, as well as numerous anecdotes about people who are successfully self-employed. “If you are ready to stretch your mind to the idea of making a living without a job, you’ll find plenty of encouragement and practical information here. Designing a lifestyle for yourself that nurtures and supports who you are and what you value won’t happen instantaneously, but this book will certainly make the process simpler and easier for you. Becoming joyfully jobless begins with a commitment to self-discovery, a curiosity about your potential, and a willingness to acquire the information and skills that will enhance your work. Your way will be unlike anyone else’s, although you will share a deep camaraderie with others on this path. Being your own boss is both heady and humbling, but it’s seldom boring.” —Barbara J. Winter, from the Introduction

From Paycheck to Purpose

Author : Ken Coleman
Publisher : Ramsey Press
ISBN 13 : 1942121547
Total Pages : 272 pages
Book Rating : 4.9/5 (421 download)

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Book Synopsis From Paycheck to Purpose by : Ken Coleman

Download or read book From Paycheck to Purpose written by Ken Coleman and published by Ramsey Press. This book was released on 2021-11-09 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Work isn't supposed to be a four-letter word! Does the work you do matter to you? Are you unsure what you want to do for a living? Are you in the right place but looking to advance? No matter where you are in your career, you were born to do work you love. National bestselling author and career expert Ken Coleman was stuck in an unfulfilling career until he realized he didn’t have to be. In his latest book, he draws on what he learned from his own ten-year journey as well as from coaching thousands of others to walk you through the seven stages to discovering and doing meaningful work. Relevant to any job or industry, you’ll learn step-by-step how to: Get Clear on the work you were uniquely made to do and why. Get Qualified to do the work you were created for. Get Connected with the right people who can open the doors to your dream. Get Started by overcoming the emotions and mistakes that often hold people back. Get Promoted by developing winning habits and traits. Get Your Dream Job by doing work you love and accomplishing results that matter to you. Give Yourself Away by expanding the dream to leave a legacy. This is your moment. You are needed, and you were made to contribute. It’s time to exit the daily grind and use your talents to start living your dream once and for all.

Trust Exercise

Author : Susan Choi
Publisher : Henry Holt and Company
ISBN 13 : 1250309891
Total Pages : 270 pages
Book Rating : 4.2/5 (53 download)

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Book Synopsis Trust Exercise by : Susan Choi

Download or read book Trust Exercise written by Susan Choi and published by Henry Holt and Company. This book was released on 2019-04-09 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: WINNER OF THE NATIONAL BOOK AWARD FOR FICTION NATIONAL BESTSELLER “Electrifying” (People) • “Masterly” (The Guardian) • “Dramatic and memorable” (The New Yorker) • “Magic” (TIME) • “Ingenious” (The Financial Times) • "A gonzo literary performance” (Entertainment Weekly) • “Rare and splendid” (The Boston Globe) • “Remarkable” (USA Today) • “Delicious” (The New York Times) • “Book groups, meet your next selection" (NPR) In an American suburb in the early 1980s, students at a highly competitive performing arts high school struggle and thrive in a rarified bubble, ambitiously pursuing music, movement, Shakespeare, and, particularly, their acting classes. When within this striving “Brotherhood of the Arts,” two freshmen, David and Sarah, fall headlong into love, their passion does not go unnoticed—or untoyed with—by anyone, especially not by their charismatic acting teacher, Mr. Kingsley. The outside world of family life and economic status, of academic pressure and of their future adult lives, fails to penetrate this school’s walls—until it does, in a shocking spiral of events that catapults the action forward in time and flips the premise upside-down. What the reader believes to have happened to David and Sarah and their friends is not entirely true—though it’s not false, either. It takes until the book’s stunning coda for the final piece of the puzzle to fall into place—revealing truths that will resonate long after the final sentence. As captivating and tender as it is surprising, Susan Choi's Trust Exercise will incite heated conversations about fiction and truth, and about friendships and loyalties, and will leave readers with wiser understandings of the true capacities of adolescents and of the powers and responsibilities of adults.

Rework

Author : Jason Fried
Publisher : Crown Currency
ISBN 13 : 0307463761
Total Pages : 290 pages
Book Rating : 4.3/5 (74 download)

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Book Synopsis Rework by : Jason Fried

Download or read book Rework written by Jason Fried and published by Crown Currency. This book was released on 2010-03-09 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: Rework shows you a better, faster, easier way to succeed in business. Most business books give you the same old advice: Write a business plan, study the competition, seek investors, yadda yadda. If you're looking for a book like that, put this one back on the shelf. Read it and you'll know why plans are actually harmful, why you don't need outside investors, and why you're better off ignoring the competition. The truth is, you need less than you think. You don't need to be a workaholic. You don't need to staff up. You don't need to waste time on paperwork or meetings. You don't even need an office. Those are all just excuses. What you really need to do is stop talking and start working. This book shows you the way. You'll learn how to be more productive, how to get exposure without breaking the bank, and tons more counterintuitive ideas that will inspire and provoke you. With its straightforward language and easy-is-better approach, Rework is the perfect playbook for anyone who’s ever dreamed of doing it on their own. Hardcore entrepreneurs, small-business owners, people stuck in day jobs they hate, victims of "downsizing," and artists who don’t want to starve anymore will all find valuable guidance in these pages.

I Thought It Was Just Me (but it Isn't)

Author : Brené Brown
Publisher : Avery
ISBN 13 : 1592403352
Total Pages : 338 pages
Book Rating : 4.5/5 (924 download)

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Book Synopsis I Thought It Was Just Me (but it Isn't) by : Brené Brown

Download or read book I Thought It Was Just Me (but it Isn't) written by Brené Brown and published by Avery. This book was released on 2008 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: First published in 2007 with the title: I thought it was just me: women reclaiming power and courage in a culture of shame.

Brave New Work

Author : Aaron Dignan
Publisher : Penguin
ISBN 13 : 0525536213
Total Pages : 306 pages
Book Rating : 4.5/5 (255 download)

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Book Synopsis Brave New Work by : Aaron Dignan

Download or read book Brave New Work written by Aaron Dignan and published by Penguin. This book was released on 2019-02-19 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: “This is the management book of the year. Clear, powerful and urgent, it's a must read for anyone who cares about where they work and how they work.” —Seth Godin, author of This is Marketing “This book is a breath of fresh air. Read it now, and make sure your boss does too.” —Adam Grant, New York Times bestselling author of Give and Take, Originals, and Option B with Sheryl Sandberg When fast-scaling startups and global organizations get stuck, they call Aaron Dignan. In this book, he reveals his proven approach for eliminating red tape, dissolving bureaucracy, and doing the best work of your life. He’s found that nearly everyone, from Wall Street to Silicon Valley, points to the same frustrations: lack of trust, bottlenecks in decision making, siloed functions and teams, meeting and email overload, tiresome budgeting, short-term thinking, and more. Is there any hope for a solution? Haven’t countless business gurus promised the answer, yet changed almost nothing about the way we work? That’s because we fail to recognize that organizations aren’t machines to be predicted and controlled. They’re complex human systems full of potential waiting to be released. Dignan says you can’t fix a team, department, or organization by tinkering around the edges. Over the years, he has helped his clients completely reinvent their operating systems—the fundamental principles and practices that shape their culture—with extraordinary success. Imagine a bank that abandoned traditional budgeting, only to outperform its competition for decades. An appliance manufacturer that divided itself into 2,000 autonomous teams, resulting not in chaos but rapid growth. A healthcare provider with an HQ of just 50 people supporting over 14,000 people in the field—that is named the “best place to work” year after year. And even a team that saved $3 million per year by cancelling one monthly meeting. Their stories may sound improbable, but in Brave New Work you’ll learn exactly how they and other organizations are inventing a smarter, healthier, and more effective way to work. Not through top down mandates, but through a groundswell of autonomy, trust, and transparency. Whether you lead a team of ten or ten thousand, improving your operating system is the single most powerful thing you can do. The only question is, are you ready?

Be Excellent at Anything

Author : Tony Schwartz
Publisher :
ISBN 13 : 9781849834322
Total Pages : 0 pages
Book Rating : 4.8/5 (343 download)

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Book Synopsis Be Excellent at Anything by : Tony Schwartz

Download or read book Be Excellent at Anything written by Tony Schwartz and published by . This book was released on 2011-01-31 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Through his years of intensive work consulting to companies including Procter & Gamble, Sony, Toyota, Microsoft, Ford and Ernst & Young, with his firm The Energy Project, Schwartz has developed a powerful program for changing the way we are working that greatly boosts our engagement and our satisfication with our work and increases our performance. In this book he marshalls a wide range of powerful evidence from business research and psychology that shows that the current model of work is not only not optimal, it is specfically counter-productive because it saps us of our physical, emotional, mental and spiritual energy. In order for us to perform at our best, we must make a set of key changes in our work lives -- and in order to develop the full potential of their work force, our managers and companies must institute changes that will provide us with the regular physical renewal, emotional reward, mental focus and stimulation; and sense of purpose and significance that we need.

I Never Thought of It That Way

Author : Mónica Guzmán
Publisher : BenBella Books
ISBN 13 : 1637740328
Total Pages : 289 pages
Book Rating : 4.6/5 (377 download)

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Book Synopsis I Never Thought of It That Way by : Mónica Guzmán

Download or read book I Never Thought of It That Way written by Mónica Guzmán and published by BenBella Books. This book was released on 2022-03-08 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: PORCHLIGHT BOOKS JUNE 2022 NONFICTION BESTSELLER “I can see this book helping estranged parties who are equally invested in bridging a gap—it could be assigned reading for fractured families aspiring to a harmonious Thanksgiving dinner.” —New York Times “Like all skills, these techniques take practice. But anyone who sincerely wants to bridge the gaps in understanding will appreciate this book. Guzmán is emphatic about making an effort to work on difficult conversations.” —Manhattan Book Review We think we have the answers, but we need to be asking a lot more questions. Journalist Mónica Guzmán is the loving liberal daughter of Mexican immigrants who voted—twice—for Donald Trump. When the country could no longer see straight across the political divide, Mónica set out to find what was blinding us and discovered the most eye-opening tool we’re not using: our own built-in curiosity. Partisanship is up, trust is down, and our social media feeds make us sure we’re right and everyone else is ignorant (or worse). But avoiding one another is hurting our relationships and our society. In this timely, personal guide, Mónica, the chief storyteller for the national cross-partisan depolarization organization Braver Angels, takes you to the real front lines of a crisis that threatens to grind America to a halt—broken conversations among confounded people. She shows you how to overcome the fear and certainty that surround us to finally do what only seems impossible: understand and even learn from people in your life whose whole worldview is different from or even opposed to yours. Drawing from cross-partisan conversations she’s had, organized, or witnessed everywhere from the echo chambers on social media to the wheat fields in Oregon to raw, unfiltered fights with her own family on election night, Mónica shows how you can put your natural sense of wonder to work for you immediately, finding the answers you need by talking with people—rather than about them—and asking the questions you want, curiously. In these pages, you’ll learn: How to ask what you really want to know (even if you’re afraid to) How to grow smarter from even the most tense interactions, online or off How to cross boundaries and find common ground—with anyone Whether you’re left, right, center, or not a fan of labels: If you’re ready to fight back against the confusion, heartbreak, and madness of our dangerously divided times—in your own life, at least—Mónica’s got the tools and fresh, surprising insights to prove that seeing where people are coming from isn’t just possible. It’s easier than you think.