Quality Management

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Publisher : Emerald Group Publishing
ISBN 13 : 1787698033
Total Pages : 312 pages
Book Rating : 4.7/5 (876 download)

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Book Synopsis Quality Management by : Marco Sartor

Download or read book Quality Management written by Marco Sartor and published by Emerald Group Publishing. This book was released on 2019-05-09 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book describes the most important quality management tools (e.g. QFD, Kano model), methods (e.g. FMEA, Six Sig-ma) and standards (e.g. IS0 9001, ISO 14001, ISO 27001, ISO 45001, SA8000). It reflects recent developments in the field. It is considered a must-read for students, academics, and practitioners.

The Quality Secret

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Author :
Publisher :
ISBN 13 : 9780963146458
Total Pages : 0 pages
Book Rating : 4.1/5 (464 download)

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Book Synopsis The Quality Secret by : William E. Conway

Download or read book The Quality Secret written by William E. Conway and published by . This book was released on 1997 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Toyota Way of Dantotsu Radical Quality Improvement

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Author :
Publisher : CRC Press
ISBN 13 : 1000416631
Total Pages : 339 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis The Toyota Way of Dantotsu Radical Quality Improvement by : Sadao Nomura

Download or read book The Toyota Way of Dantotsu Radical Quality Improvement written by Sadao Nomura and published by CRC Press. This book was released on 2021-06-11 with total page 339 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this book, author Sadao Nomura taps into his decades of experience leading and advising Toyota operations in a wide variety of operations to tell the story of radical improvement at Toyota Logistics & Forklift (TL&F). This book tells in great detail what the author did with TL&F, how they did it, and the dramatic results that ensued. TL&F has long been a global leader in its industry. TL&F is part of Toyota Industries Corporation, which was founded by Toyota Group founder Sakichi Toyoda almost 100 years ago. Sakichi Toyoda is legendary in the Lean community as the originator of the all-important "JIDOKA" pillar of TPS, which ensures 1) built-in quality and 2) respect for people through ensuring that technology works for people rather than the other way around. Although TL&F seemed to be performing well, insiders knew that, as the founding company of the Toyota group, it needed to do better, especially in the quality performance of its global subsidiary operations. But improvement would not be easy in a company that already prided itself in its history as an exemplar in providing highest quality products and services. In 2006, TL&F requested assistance from Sadao Nomura. The initial request was for Mr. Nomura to support quality improvement in three global operations that had become part of TL&F through acquisition: US, Sweden, and France. Improvement was expected at these affiliates, but the dramatic nature of the improvement was not. Further, the improvement activities were so powerful that they were also instituted at the parent operations in Japan. Over a period of almost ten years, the company with the name most associated with product quality experienced quality improvement unparalleled in its history. "Dantotsu" means "extreme," "radical," or "unparalleled."

The Toyota Way Fieldbook

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Publisher : McGraw Hill Professional
ISBN 13 : 0071502114
Total Pages : 288 pages
Book Rating : 4.0/5 (715 download)

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Book Synopsis The Toyota Way Fieldbook by : Jeffrey K. Liker

Download or read book The Toyota Way Fieldbook written by Jeffrey K. Liker and published by McGraw Hill Professional. This book was released on 2005-10-19 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Toyota Way Fieldbook is a companion to the international bestseller The Toyota Way. The Toyota Way Fieldbook builds on the philosophical aspects of Toyota's operating systems by detailing the concepts and providing practical examples for application that leaders need to bring Toyota's success-proven practices to life in any organization. The Toyota Way Fieldbook will help other companies learn from Toyota and develop systems that fit their unique cultures. The book begins with a review of the principles of the Toyota Way through the 4Ps model-Philosophy, Processes, People and Partners, and Problem Solving. Readers looking to learn from Toyota's lean systems will be provided with the inside knowledge they need to Define the companies purpose and develop a long-term philosophy Create value streams with connected flow, standardized work, and level production Build a culture to stop and fix problems Develop leaders who promote and support the system Find and develop exceptional people and partners Learn the meaning of true root cause problem solving Lead the change process and transform the total enterprise The depth of detail provided draws on the authors combined experience of coaching and supporting companies in lean transformation. Toyota experts at the Georgetown, Kentucky plant, formally trained David Meier in TPS. Combined with Jeff Liker's extensive study of Toyota and his insightful knowledge the authors have developed unique models and ideas to explain the true philosophies and principles of the Toyota Production System.

Agile Testing

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Author :
Publisher : Springer Nature
ISBN 13 : 3030732096
Total Pages : 257 pages
Book Rating : 4.0/5 (37 download)

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Book Synopsis Agile Testing by : Manfred Baumgartner

Download or read book Agile Testing written by Manfred Baumgartner and published by Springer Nature. This book was released on 2021-09-09 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is written by testers for testers. In ten chapters, the authors provide answers to key questions in agile projects. They deal with cultural change processes for agile testing, with questions regarding the approach and organization of software testing, with the use of methods, techniques and tools, especially test automation, and with the redefined role of the tester in agile projects. The first chapter describes the cultural change brought about by agile development. In the second chapter, which addresses agile process models such as Scrum and Kanban, the authors focus on the role of quality assurance in agile development projects. The third chapter deals with the agile test organization and the positioning of testing in an agile team. Chapter 4 discusses the question of whether an agile tester should be a generalist or a specialist. In Chapter 5, the authors turn to the methods and techniques of agile testing, emphasizing the differences from traditional, phase-oriented testing. In Chapter 6, they describe which documents testers still need to create in an agile project. Next, Chapter 7 explains the efficient use of test automation, which is particularly important in agile development, as it is the main instrument for project acceleration and is necessary to support state-of-the-art DevOps approaches and Continuous Integration. Chapter 8 then adds examples from test tool practice extending test automation to include test management functionality. Chapter 9 is dedicated to training and its importance, emphasizing the role of employee training in getting started with agile development. Finally, Chapter 10 summarizes the results of the agile journey in general with a special focus on testing. To make the aspects described even more tangible, the specific topics of this book are accompanied by the description of experiences from concrete software development projects of various organizations. The examples demonstrate that different approaches can lead to solutions that meet the specific challenges of agile projects.

Crossing the Quality Chasm

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Author :
Publisher : National Academies Press
ISBN 13 : 0309072808
Total Pages : 360 pages
Book Rating : 4.3/5 (9 download)

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Book Synopsis Crossing the Quality Chasm by : Institute of Medicine

Download or read book Crossing the Quality Chasm written by Institute of Medicine and published by National Academies Press. This book was released on 2001-08-19 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: Second in a series of publications from the Institute of Medicine's Quality of Health Care in America project Today's health care providers have more research findings and more technology available to them than ever before. Yet recent reports have raised serious doubts about the quality of health care in America. Crossing the Quality Chasm makes an urgent call for fundamental change to close the quality gap. This book recommends a sweeping redesign of the American health care system and provides overarching principles for specific direction for policymakers, health care leaders, clinicians, regulators, purchasers, and others. In this comprehensive volume the committee offers: A set of performance expectations for the 21st century health care system. A set of 10 new rules to guide patient-clinician relationships. A suggested organizing framework to better align the incentives inherent in payment and accountability with improvements in quality. Key steps to promote evidence-based practice and strengthen clinical information systems. Analyzing health care organizations as complex systems, Crossing the Quality Chasm also documents the causes of the quality gap, identifies current practices that impede quality care, and explores how systems approaches can be used to implement change.

The Improvement Guide

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0470549033
Total Pages : 514 pages
Book Rating : 4.4/5 (75 download)

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Book Synopsis The Improvement Guide by : Gerald J. Langley

Download or read book The Improvement Guide written by Gerald J. Langley and published by John Wiley & Sons. This book was released on 2009-06-03 with total page 514 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites. The book presents a practical tool kit of ideas, examples, and applications.

The Way of Quality

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Author :
Publisher : National Book Network
ISBN 13 : 9780963638700
Total Pages : 206 pages
Book Rating : 4.6/5 (387 download)

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Book Synopsis The Way of Quality by : Tom Lane

Download or read book The Way of Quality written by Tom Lane and published by National Book Network. This book was released on 1993-10-01 with total page 206 pages. Available in PDF, EPUB and Kindle. Book excerpt: This easy-to-read guide, written in dialogue format, probes deeper than management-techniques books to clarify "continuous improvement" methods; explain how to focus on process; demonstrate how Kaizen thinking applies to manufacturing, customer service, and other aspects of business; and more. Index.

The Toyota Way of Dantotsu Radical Quality Improvement

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Author :
Publisher : CRC Press
ISBN 13 : 1000416623
Total Pages : 286 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis The Toyota Way of Dantotsu Radical Quality Improvement by : Sadao Nomura

Download or read book The Toyota Way of Dantotsu Radical Quality Improvement written by Sadao Nomura and published by CRC Press. This book was released on 2021-06-11 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this book, author Sadao Nomura taps into his decades of experience leading and advising Toyota operations in a wide variety of operations to tell the story of radical improvement at Toyota Logistics & Forklift (TL&F). This book tells in great detail what the author did with TL&F, how they did it, and the dramatic results that ensued. TL&F has long been a global leader in its industry. TL&F is part of Toyota Industries Corporation, which was founded by Toyota Group founder Sakichi Toyoda almost 100 years ago. Sakichi Toyoda is legendary in the Lean community as the originator of the all-important "JIDOKA" pillar of TPS, which ensures 1) built-in quality and 2) respect for people through ensuring that technology works for people rather than the other way around. Although TL&F seemed to be performing well, insiders knew that, as the founding company of the Toyota group, it needed to do better, especially in the quality performance of its global subsidiary operations. But improvement would not be easy in a company that already prided itself in its history as an exemplar in providing highest quality products and services. In 2006, TL&F requested assistance from Sadao Nomura. The initial request was for Mr. Nomura to support quality improvement in three global operations that had become part of TL&F through acquisition: US, Sweden, and France. Improvement was expected at these affiliates, but the dramatic nature of the improvement was not. Further, the improvement activities were so powerful that they were also instituted at the parent operations in Japan. Over a period of almost ten years, the company with the name most associated with product quality experienced quality improvement unparalleled in its history. "Dantotsu" means "extreme," "radical," or "unparalleled."

The Emergence Paradigm in Quality Management

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Author :
Publisher : Springer Nature
ISBN 13 : 3030580962
Total Pages : 157 pages
Book Rating : 4.0/5 (35 download)

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Book Synopsis The Emergence Paradigm in Quality Management by : Teun Hardjono

Download or read book The Emergence Paradigm in Quality Management written by Teun Hardjono and published by Springer Nature. This book was released on 2020-09-24 with total page 157 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is focused on quality management, and four different lenses which can be used to explore the phenomenon. It introduces emergence as a paradigm in thinking about quality, and explores conditions which are beneficial to radical innovation. The Emergence Paradigm in Quality Management provides an overview of the existing movements in thinking about quality, and discusses why these movements in fact represent paradigms. Three paradigms, the Empirical Paradigm, the Reference Paradigm and the Reflective Paradigm, are explained followed by a search for the Fourth Paradigm, the so-called Emergence Paradigm, which presents a route to radical innovation in organizations when plans, strategies and models fail. It presents the debates around the paradigms, and explores which is the best approach. This professional text will be ideal for strategy and policy makers wanting to establish a link between their conceived plans and the attention for quality, while finding ways to facilitate innovation. Professionals in a range of for-profit and non-profit organizations, including healthcare, will be able to expand their knowledge on quality management, operations management, and organizational studies.

The Quality Secret

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Author :
Publisher :
ISBN 13 : 9780963146403
Total Pages : 218 pages
Book Rating : 4.1/5 (464 download)

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Book Synopsis The Quality Secret by : William Elias Conway

Download or read book The Quality Secret written by William Elias Conway and published by . This book was released on 1992-01-01 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: To survive in today's worldwide competitive environment, most organizations in the Western world must change their thinking about the way to manage. Years of startling improvements in Japan, & now in some Western companies prove that the traditional management model taught in most schools of business is no longer adequate. This landmark book will convince you of the need for change & describe the tools required to move to the mode of continuous improvement in all work & work processes. It will show you changes needed in the way people are treated so they reach their full potential, & enthusiastically support the new system of continuous improvement. Finally it will show you very specifically how to go about creating the new system. The system is based on the teaching of Dr. W. Edwards Deming, the famous statistician & consultant. Dr. Deming was the key figure in changing "Made in Japan" from a synonym for shoddy goods to the target of high quality & low cost that others hope to reach. This book can be a guide to all people who want to develop a truly world class operation. To order call 1-800-359-0099.

Quality In Education The Quality Circle Way

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Author :
Publisher : Gyan Publishing House
ISBN 13 : 9788178355160
Total Pages : 208 pages
Book Rating : 4.3/5 (551 download)

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Book Synopsis Quality In Education The Quality Circle Way by : Deepa Sharma

Download or read book Quality In Education The Quality Circle Way written by Deepa Sharma and published by Gyan Publishing House. This book was released on 2006 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: It is an attempt to infuse the concept of quality circles in education. Among the many techniques of quality enhancement, Quality Circles are envisaged as a valuable one. The book explains in a simple manner the concept of Quality Circles in education. It is presented in two parts-the first part deals with conceptual understanding of Quality Circles and the second part with the hands on practical experience.

Measuring Data Quality for Ongoing Improvement

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Author :
Publisher : Newnes
ISBN 13 : 0123977541
Total Pages : 404 pages
Book Rating : 4.1/5 (239 download)

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Book Synopsis Measuring Data Quality for Ongoing Improvement by : Laura Sebastian-Coleman

Download or read book Measuring Data Quality for Ongoing Improvement written by Laura Sebastian-Coleman and published by Newnes. This book was released on 2012-12-31 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Data Quality Assessment Framework shows you how to measure and monitor data quality, ensuring quality over time. You’ll start with general concepts of measurement and work your way through a detailed framework of more than three dozen measurement types related to five objective dimensions of quality: completeness, timeliness, consistency, validity, and integrity. Ongoing measurement, rather than one time activities will help your organization reach a new level of data quality. This plain-language approach to measuring data can be understood by both business and IT and provides practical guidance on how to apply the DQAF within any organization enabling you to prioritize measurements and effectively report on results. Strategies for using data measurement to govern and improve the quality of data and guidelines for applying the framework within a data asset are included. You’ll come away able to prioritize which measurement types to implement, knowing where to place them in a data flow and how frequently to measure. Common conceptual models for defining and storing of data quality results for purposes of trend analysis are also included as well as generic business requirements for ongoing measuring and monitoring including calculations and comparisons that make the measurements meaningful and help understand trends and detect anomalies. Demonstrates how to leverage a technology independent data quality measurement framework for your specific business priorities and data quality challenges Enables discussions between business and IT with a non-technical vocabulary for data quality measurement Describes how to measure data quality on an ongoing basis with generic measurement types that can be applied to any situation

Quality Control for Dummies

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118051033
Total Pages : 384 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis Quality Control for Dummies by : Larry Webber

Download or read book Quality Control for Dummies written by Larry Webber and published by John Wiley & Sons. This book was released on 2011-02-25 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: So you’ve been asked to lead a quality control initiative? Or maybe you’ve been assigned to a quality team. Perhaps you’re a CEO whose main concern is to make your company faster, more efficient, and less expensive. Whatever your role is, quality control is a critical concept in every industry and profession. Quality Control For Dummies is the straightforward, easy guide to improving your company’s quality. It covers all of today’s available options and provides expert techniques for introducing quality methods to your company, collecting data, designing quality processes, and more. This hands-on guide gives you all the tools you’ll ever need to enhance your company’s quality, including: Understanding the importance of quality standards Putting fundamental quality control methods to use Listening to your customer about quality issues Whipping quality control into shape with Lean Working with value stream mapping Focusing on the 5S method Supplement a process with Kanban Fixing tough problems with Six Sigma Using QFD to win customers over Improving you company with TOC This invaluable reference is written from an unbiased viewpoint, giving you all the facts about each theory with no fuzzy coverings. It also includes steps for incorporating quality into a new product and Web sites packed with quality control tips and techniques. With Quality Control For Dummies, you’ll be able to speed up production, eliminate waste, and save money!

Beyond Test Scores

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Author :
Publisher : Harvard University Press
ISBN 13 : 0674976398
Total Pages : 337 pages
Book Rating : 4.6/5 (749 download)

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Book Synopsis Beyond Test Scores by : Jack Schneider

Download or read book Beyond Test Scores written by Jack Schneider and published by Harvard University Press. This book was released on 2017-08-14 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: Test scores are the go-to metric of policy makers and anxious parents looking to place their children in the best schools. Yet standardized tests are a poor way to measure school performance. Using the diverse urban school district of Somerville MA as a case study, Jack Schneider’s team developed a new framework to assess educational effectiveness.

Quality

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Author :
Publisher : Routledge
ISBN 13 : 1134512791
Total Pages : 351 pages
Book Rating : 4.1/5 (345 download)

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Book Synopsis Quality by : John Beckford

Download or read book Quality written by John Beckford and published by Routledge. This book was released on 2003-09-02 with total page 351 pages. Available in PDF, EPUB and Kindle. Book excerpt: The second edition of this best-selling textbook provides a comprehensive introduction to the theory and practice of quality in the context of management thinking. Fully revised and updated, it reviews the study of the quality movement throughout the twentieth century. The wide-ranging approach encompasses both traditional and contemporary approaches based on systems thinking. Improvements on the first edition include: * revised and updated chapters which explore the notion of quality in greater depth, and relate quality directly to organisational effectiveness * consideration of the substantial changes brought about by the introduction of ISO9000:2000 and exploration of the links to IIP, ISO14000, ISO19000, Management Charter and the Business Excellence Model * revised examination of Business Process Re-engineering which emphasizes the application of chaos and complexity theories * a completely rewritten approach to statistical methods * a new section on 'Skills Based Quality Management' - an approach to quality in the professional sector developed by the author and his colleagues * an entirely new chapter dealing with the Business Excellence Model.

Six Sigma Quality Improvement with Minitab

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119976189
Total Pages : 536 pages
Book Rating : 4.1/5 (199 download)

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Book Synopsis Six Sigma Quality Improvement with Minitab by : G. Robin Henderson

Download or read book Six Sigma Quality Improvement with Minitab written by G. Robin Henderson and published by John Wiley & Sons. This book was released on 2011-06-28 with total page 536 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book aims to enable readers to understand and implement, via the widely used statistical software package Minitab (Release 16), statistical methods fundamental to the Six Sigma approach to the continuous improvement of products, processes and services. The second edition includes the following new material: Pareto charts and Cause-and-Effect diagrams Time-weighted control charts cumulative sum (CUSUM) and exponentially weighted moving average (EWMA) Multivariate control charts Acceptance sampling by attributes and variables (not provided in Release 14) Tests of association using the chi-square distribution Logistic regression Taguchi experimental designs