The Truth About Employee Engagement

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The Three Signs of a Miserable Job

Author : Patrick M. Lencioni
Publisher : John Wiley & Sons
ISBN 13 : 0470893990
Total Pages : 193 pages
Book Rating : 4.4/5 (78 download)

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Book Synopsis The Three Signs of a Miserable Job by : Patrick M. Lencioni

Download or read book The Three Signs of a Miserable Job written by Patrick M. Lencioni and published by John Wiley & Sons. This book was released on 2010-06-03 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: A bestselling author and business guru tells how to improve your job satisfaction and performance. In his sixth fable, bestselling author Patrick Lencioni takes on a topic that almost everyone can relate to: the causes of a miserable job. Millions of workers, even those who have carefully chosen careers based on true passions and interests, dread going to work, suffering each day as they trudge to jobs that make them cynical, weary, and frustrated. It is a simple fact of business life that any job, from investment banker to dishwasher, can become miserable. Through the story of a CEO turned pizzeria manager, Lencioni reveals the three elements that make work miserable -- irrelevance, immeasurability, and anonymity -- and gives managers and their employees the keys to make any job more fulfilling. As with all of Lencioni?s books, this one is filled with actionable advice you can put into effect immediately. In addition to the fable, the book includes a detailed model examining the three signs of job misery and how they can be remedied. It covers the benefits of managing for job fulfillment within organizations -- increased productivity, greater retention, and competitive advantage -- and offers examples of how managers can use the applications in the book to deal with specific jobs and situations. Patrick Lencioni (San Francisco, CA) is President of The Table Group, a management consulting firm specializing in executive team development and organizational health. As a consultant and keynote speaker, he has worked with thousands of senior executives and executive teams in organizations ranging from Fortune 500 companies to high-tech startups to universities and nonprofits. His clients include AT&T, Bechtel, Boeing, Cisco, Sam?s Club, Microsoft, Mitsubishi, Allstate, Visa, FedEx, New York Life, Sprint, Novell, Sybase, The Make-A-Wish Foundation, and the U.S. Military Academy at West Point. Lencioni is the author of six bestselling books, including The Five Dysfunctions of a Team. He previously worked for Oracle, Sybase, and the management consulting firm Bain & Company.

Managing for Employee Engagement

Author : Patrick M. Lencioni
Publisher : Pfeiffer
ISBN 13 : 9780470537282
Total Pages : 0 pages
Book Rating : 4.5/5 (372 download)

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Book Synopsis Managing for Employee Engagement by : Patrick M. Lencioni

Download or read book Managing for Employee Engagement written by Patrick M. Lencioni and published by Pfeiffer. This book was released on 2011-04-18 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover how you can make your employees more fulfilled—and more successful—in their jobs It is a simple fact of business life that any job, from investment banker to dishwasher, can become miserable—and that even the most well-meaning manager can miss the causes. According to Patrick Lencioni, three underlying factors make a job miserable—anonymity, irrelevance, and immeasurement. Based on Lencioni's The Truth About Employee Engagement model, the Managing for Employee Engagement Workshop will help managers understand the root causes of job misery and provides action items to develop an engaged workforce. In this workshop, managers will: Examine The Truth About Employee Engagement model and explore the effects of job misery on employees, managers, and organizations Use the feedback from a 180-degree assessment to identify your behaviors which may contribute to employee misery Learn simple yet powerful techniques for making your employees' jobs more fulfilling and more productive This guide provides facilitators and trainers with everything needed to create a high-impact half-day or one-day workshop for managers on the topic of employee engagement. This comprehensive workshop package includes the following: Detailed instructions for preparing, delivering and following up a workshop A script for a half-day or one-day workshop Stories that highlight key aspects of the model Flash Drive with slides, sample agendas, video clips and other helpful tools. Frequently asked questions A poster illustrating the model Sample Self-Assessment Sample Participant Workbook* *A Participant Workbook is required for all workshop attendees. The Truth About Employee Engagement was originally published as The Three Signs of a Miserable Job.

Contented Cows Still Give Better Milk

Author : Bill Catlette
Publisher : John Wiley & Sons
ISBN 13 : 111833180X
Total Pages : 204 pages
Book Rating : 4.1/5 (183 download)

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Book Synopsis Contented Cows Still Give Better Milk by : Bill Catlette

Download or read book Contented Cows Still Give Better Milk written by Bill Catlette and published by John Wiley & Sons. This book was released on 2012-05-31 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to foster happier employees for a healthier bottom line Managers could learn a lot from a message echoed by generations of dairy farmers: "Contented cows give better milk." This book is not, repeat, not a management tome. In this fully revised and expanded edition to a book which absolutely, positively makes the case that treating people right is one of the best things any business can do for its bottom line, Contented Cows Still Give Better Milk offers sound, practical advice for those who know that their reputation as an employer is as important as bandwidth. Offers updated case studies and new examples from on-site research in a number of real organizations, as well as inspiring examples of companies that know how to do it right . . . and few that didn't Fad-free prescriptive advice informed by the authors' combined four-plus decades of training and consulting with thousands of managers and employees, conducting employee engagement surveys, and translating the attendant learning to management audiences in a form they can appreciate and use Coauthor Bill Catlette's Bottom Line Leadership Seminar has helped thousands of managers become more effective leaders Direct from the horse's . . . actually cow's mouth, this fully revised and expanded second edition will teach readers that having a focused, engaged, and capably led workforce is one of the best things any organization can do for its bottom line.

Getting Naked

Author : Patrick M. Lencioni
Publisher : John Wiley & Sons
ISBN 13 : 0787976393
Total Pages : 245 pages
Book Rating : 4.7/5 (879 download)

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Book Synopsis Getting Naked by : Patrick M. Lencioni

Download or read book Getting Naked written by Patrick M. Lencioni and published by John Wiley & Sons. This book was released on 2010-02-02 with total page 245 pages. Available in PDF, EPUB and Kindle. Book excerpt: Another extraordinary business fable from the New York Times bestselling author Patrick Lencioni Written in the same dynamic style as his previous bestsellers including The Five Dysfunctions of a Team, Lencioni illustrates the principles of inspiring client loyalty through a fascinating business fable. He explains the theory of vulnerability in depth and presents concrete steps for putting it to work in any organization. The story follows a small consulting firm, Lighthouse Partners, which often beats out big-name competitors for top clients. One such competitor buys out Lighthouse and learns important lessons about what it means to provide value to its clients. Offers a key resource for gaining competitive advantage in tough times Shows why the quality of vulnerability is so important in business Includes ideas for inspiring customer and client loyalty Written by the highly successful consultant and business writer Patrick Lencioni This new book in the popular Lencioni series shows what it takes to gain a real and lasting competitive edge.

Employee Engagement 2.0

Author : Kevin Kruse
Publisher : CreateSpace
ISBN 13 : 9781469996134
Total Pages : 0 pages
Book Rating : 4.9/5 (961 download)

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Book Synopsis Employee Engagement 2.0 by : Kevin Kruse

Download or read book Employee Engagement 2.0 written by Kevin Kruse and published by CreateSpace. This book was released on 2012-03 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This step-by-step guide that will teach you: what employee engagement is (it does not mean happy or satisfied) ; how engagement directly drives sales, profits, and eve stock price ; the secret recipes for making anyone feel engaged ; 7 questions to ask that will identify your engagement weakness ; how to make your strategic vision memorable and "sticky" ; how to implement a complete engagement plan in only 8 weeks!).

Getting to the Heart of Employee Engagement

Author : Les Landes
Publisher : iUniverse
ISBN 13 : 1475948018
Total Pages : 158 pages
Book Rating : 4.4/5 (759 download)

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Book Synopsis Getting to the Heart of Employee Engagement by : Les Landes

Download or read book Getting to the Heart of Employee Engagement written by Les Landes and published by iUniverse. This book was released on 2012-11-30 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt: During the past two decades, few pursuits have captured the passion of American business as fervently as the quest to unleash the power of people. While some of those pursuits have been fruitful, significant employee engagement remains largely untapped. In this captivating tale, author and consultant Les Landes offers a new path to the promised land of extraordinary employee engagement. It begins with a thought-provoking premise about the essential differences between human beings and other living creaturesimagination and free willand how those two qualities are inseparably linked. That premise opens the door to a fresh understanding and appreciation for human nature in the workplace, and it sets the stage for a breakthrough in optimizing employee performance. The book tells the story of two principal characters: Tom Payton, a human resources and employee communications manager whos looking for insights on employee engagement as well as a promotion, and David Kay, an enigmatic consultant who guides Tom on a journey of discovery. Over the course of the story, their conversations run the gamut from the silly to the sublime, from the humorous to the serious, from the novelty of Barney the purple dinosaur to the elegant wisdom of Henry David Thoreau. Together, Tom and David explore essential topics related to employee engagement, such as continuous improvement, performance development, and communication. They also challenge mistaken notions about people in the workplace, and the ideas captured in their dialogue offer approaches to employee engagement based on insights from historically significant thinkers. This unique business fable shows how tapping into the power and purpose of imagination and free will can help you create the type of organization where employees love to work and customers love doing business.

The Stepford Employee Fallacy

Author : Jonathan D. Villaire
Publisher : Cognize Consulting LLC
ISBN 13 : 9781543933741
Total Pages : 0 pages
Book Rating : 4.9/5 (337 download)

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Book Synopsis The Stepford Employee Fallacy by : Jonathan D. Villaire

Download or read book The Stepford Employee Fallacy written by Jonathan D. Villaire and published by Cognize Consulting LLC. This book was released on 2018-07-08 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Employee engagement has become the hot topic in business circles over the past several years. Although many leaders have a basic understanding of what it is and how it affects business outcomes, they rely on a set of faulty assumptions about how to create an engaged workforce. These assumptions--mostly carry overs from an old-school management mindset--distort the true meaning of employee engagement.The Stepford Employee Fallacy tells leaders what they need to hear and what employees are too afraid to say: the truth. Employers cannot mistreat their employees and expect them to be happy, committed, high-performing corporate robots. This book dismantles the contemporary understanding of employee engagement by debunking the beliefs of business leaders who have unrealistic expectations for their workers. Using anecdotes from his consulting practice, third-party research, brain science, current events, and his own personal observations from the front lines, Jonathan D. Villaire explains why the majority of employees today are disengaged in their jobs. He then offers some radical solutions to make all organizations more engaging places to work. Employee engagement is often referred to as a win-win situation for workers and their employers. It is, but only if leaders let go of the falsehood that has become an unspoken managerial tenet of the modern workplace: The Stepford Employee Fallacy.

The Ideal Team Player

Author : Patrick M. Lencioni
Publisher : John Wiley & Sons
ISBN 13 : 1119209617
Total Pages : 195 pages
Book Rating : 4.1/5 (192 download)

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Book Synopsis The Ideal Team Player by : Patrick M. Lencioni

Download or read book The Ideal Team Player written by Patrick M. Lencioni and published by John Wiley & Sons. This book was released on 2016-04-25 with total page 195 pages. Available in PDF, EPUB and Kindle. Book excerpt: In his classic book, The Five Dysfunctions of a Team, Patrick Lencioni laid out a groundbreaking approach for tackling the perilous group behaviors that destroy teamwork. Here he turns his focus to the individual, revealing the three indispensable virtues of an ideal team player. In The Ideal Team Player, Lencioni tells the story of Jeff Shanley, a leader desperate to save his uncle’s company by restoring its cultural commitment to teamwork. Jeff must crack the code on the virtues that real team players possess, and then build a culture of hiring and development around those virtues. Beyond the fable, Lencioni presents a practical framework and actionable tools for identifying, hiring, and developing ideal team players. Whether you’re a leader trying to create a culture around teamwork, a staffing professional looking to hire real team players, or a team player wanting to improve yourself, this book will prove to be as useful as it is compelling.

Silos, Politics and Turf Wars

Author : Patrick M. Lencioni
Publisher : John Wiley & Sons
ISBN 13 : 0470893893
Total Pages : 114 pages
Book Rating : 4.4/5 (78 download)

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Book Synopsis Silos, Politics and Turf Wars by : Patrick M. Lencioni

Download or read book Silos, Politics and Turf Wars written by Patrick M. Lencioni and published by John Wiley & Sons. This book was released on 2010-06-03 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: Practical and hands-on strategies for breaking down silos and minimizing workplace politics In yet another page-turner, New York Times best-selling author and acclaimed management expert Patrick Lencioni addresses the costly and maddening issue of silos: the barriers that create organizational politics. Silos devastate organizations, kill productivity, push good people out the door, and jeopardize the achievement of corporate goals. As with his other books, Lencioni writes Silos, Politics, and Turf Wars as a fictional—but eerily familiar—story. The story is about Jude Cousins, an eager young management consultant struggling to launch his practice by solving one of the more universal and frustrating problems faced by his clients. Through trial and error, he develops a simple yet ground-breaking approach for helping them transform confusion and infighting into clarity and alignment. In the book, you’ll find: Ways to recognize the devastating–and destructive–power of silos How to create an overarching thematic goal or rallying cry for your organization Strategies for employees to avoid the confusion that often accompanies working in matrix organizations Perfect for executives, managers, and other business leaders, Silos, Politics, and Turf Wars will also earn a place in the libraries of consultants and other professionals who serve organizations of all sizes.

The Truth About Getting the Best From People

Author : Martha I. Finney
Publisher : Pearson Education
ISBN 13 : 0132698978
Total Pages : 179 pages
Book Rating : 4.1/5 (326 download)

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Book Synopsis The Truth About Getting the Best From People by : Martha I. Finney

Download or read book The Truth About Getting the Best From People written by Martha I. Finney and published by Pearson Education. This book was released on 2008-02-20 with total page 179 pages. Available in PDF, EPUB and Kindle. Book excerpt: Build a culture of engagement...one person, one interaction at a time You can build and lead teams full of self-motivated, innovative contributors: people who love their jobs, believe in their mission, and perform with focus, enthusiasm, and creativity! This book reveals 49 PROVEN LEADERSHIP PRINCIPLES for getting the best from every employee, every team, every organization! The truth about building a self-driven workforce that’s positive, committed, passionate The truth about what really motivates people--and what doesn’t The truth about leading with authenticity, clarity, consistency, and inspiration You can build and lead teams full of self-motivated, innovative contributors: people who love their jobs, believe in their mission, and perform with focus, enthusiasm, and creativity! Top leadership consultant Martha Finney reveals 49 proven leadership principles for getting the best from every employee, every team, every organization. She shows how to build a workforce that’s positive, committed, passionate...how to really motivate people, even on a tight budget...how to lead with authenticity, clarity, consistency, and inspiration. These skills offer powerful, quantifiable business value. They are completely learnable--and this book is the fastest way to master them. It distills the world’s best thinking on getting the best from people: the truth, and nothing but the truth!

Employee Engagement For Dummies

Author : Bob Kelleher
Publisher : John Wiley & Sons
ISBN 13 : 1118725794
Total Pages : 375 pages
Book Rating : 4.1/5 (187 download)

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Book Synopsis Employee Engagement For Dummies by : Bob Kelleher

Download or read book Employee Engagement For Dummies written by Bob Kelleher and published by John Wiley & Sons. This book was released on 2013-12-24 with total page 375 pages. Available in PDF, EPUB and Kindle. Book excerpt: The easy way to boost employee engagement Today more than ever, companies and leaders need a road map to help them boost employee engagement levels. Employee Engagement For Dummies helps employers implement the necessary plans to create and sustain an engaging culture, allowing them to attract and retain the best people while boosting their productivity and creativity. Employee Engagement For Dummies helps you foster employee engagement, a concept that furthers an organization's interests through ensuring that employees remain involved in, committed to, and fulfilled by their work. It covers: practical steps to boost employee engagement with your company or team; how to engage different generations of employees; the keys to reduce voluntary employee turnover; practical tools to help retain and engage your employees; processes that will boost employee retention and productivity; hiring the best fits from the start; and much more. Helps you recognize and understand the impact of positive employee engagement Helps you attract and retain the best employees Employee Engagement For Dummies is for business leaders at all levels who are looking to better engage their employees and increase morale and productivity.

The Employee Engagement Mindset: The Six Drivers for Tapping into the Hidden Potential of Everyone in Your Company

Author : Tim Clark
Publisher : McGraw Hill Professional
ISBN 13 : 0071788301
Total Pages : 272 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis The Employee Engagement Mindset: The Six Drivers for Tapping into the Hidden Potential of Everyone in Your Company by : Tim Clark

Download or read book The Employee Engagement Mindset: The Six Drivers for Tapping into the Hidden Potential of Everyone in Your Company written by Tim Clark and published by McGraw Hill Professional. This book was released on 2012-05-18 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: When it comes to employee engagement, Timothy R. Clark goes where no one has gone before. One of today’s leading experts on the subject, Clark reveals that the business world has been focusing on only half the question—namely, the organization’s role in driving employee engagement. Clark points to the other interested party—the employee. Through extensive research, the author has discovered that approximately 75 percent of employees are not fully engaged with their work—a frighteningly high number with frighteningly dire consequences for both companies and individual employees. The Employee Engagement Mindset is a step-by-step guide to reversing this pattern, one employee at a time. Clark breaks it all down into six key behaviors: Connecting: Form solid relationships with coworkers and align your behavior to the organization’s culture and goals Shaping: Seize opportunities for tailoring experiences based on your personal preferences Learning: Take proactive measures to learn at or above the speed of change Stretching: Move out of your comfort zone and take calculated risks Achieving: Accomplish your goals Contributing: Make personal contributions that drive lasting positive change to others and to the company The Employee Engagement Mindset provides practical advice on how any employee can put him or herself on the fast track to true engagement using this six-part model. Simply put, every engaged employee is worth his or her weight in gold. Whether you’re in charge of driving employee engagement or feel the need to take personal responsibility for excelling at work, The Employee Engagement Mindset tells you everything you need to know. "Clark and his team discovered some surprising truths about highly engaged people that cross cultural, demographic, and industry lines. The Employee Engagement Mindset unlocks the door to our own personal and professional connectedness."—Marshall Goldsmith, author of the New York Times bestsellers MOJO and What Got You Here Won’t Get You There "[The Employee Engagement Mindset ] lays out in clear, practical terms how highly engaged people think and what they do. I highly recommend it."—Vai Sikahema, NBC Philadelphia sports anchor and former NFL All-Pro, Philadelphia Eagles "[The Employee Engagement Mindset] captures the emerging search for meaning and purpose in organizations and offers fantastic concepts, tools, and examples of how to go beyond rhetoric to action and resolve."—Dave Ulrich, professor, Ross School of Business, University of Michigan and partner, The RBL Group "There has been a lot written about employee engagement from the leader’s perspective. What excites me about The Employee Engagement Mindset is that it is written for employees. It offers a blueprint for high engagement that really works."—Patricia Longshore, vice president, Duke Corporate Education "The six drivers introduced in this book have the powerful capacity to enrich your life, no matter where you are on the engagement spectrum. Read this book—for both inspiration and practical strategies to supercharge your organization!"—Elliott Masie, chair, The Learning CONSORTIUM "Clark advances a well-considered approach to creating a culture of superior employee engagement. This is a worthy read for every aspiring leader."—Douglas R. Conant, former president and CEO, Campbell Soup Company and New York Times bestselling author of TouchPoints

Louder Than Words: Ten Practical Employee Engagement Steps That Drive Results

Author : Bob Kelleher
Publisher :
ISBN 13 : 9780984532902
Total Pages : 190 pages
Book Rating : 4.5/5 (329 download)

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Book Synopsis Louder Than Words: Ten Practical Employee Engagement Steps That Drive Results by : Bob Kelleher

Download or read book Louder Than Words: Ten Practical Employee Engagement Steps That Drive Results written by Bob Kelleher and published by . This book was released on 2010-07 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: "In this book, renowned thought leader and speaker Bob Kelleher makes the case that employee engagement is a recipe for sustained high performance across all staff levels"--P. [4] of cover.

Drive

Author : Daniel H. Pink
Publisher : Penguin
ISBN 13 : 1101524383
Total Pages : 275 pages
Book Rating : 4.1/5 (15 download)

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Book Synopsis Drive by : Daniel H. Pink

Download or read book Drive written by Daniel H. Pink and published by Penguin. This book was released on 2011-04-05 with total page 275 pages. Available in PDF, EPUB and Kindle. Book excerpt: The New York Times bestseller that gives readers a paradigm-shattering new way to think about motivation from the author of When: The Scientific Secrets of Perfect Timing Most people believe that the best way to motivate is with rewards like money—the carrot-and-stick approach. That's a mistake, says Daniel H. Pink (author of To Sell Is Human: The Surprising Truth About Motivating Others). In this provocative and persuasive new book, he asserts that the secret to high performance and satisfaction-at work, at school, and at home—is the deeply human need to direct our own lives, to learn and create new things, and to do better by ourselves and our world. Drawing on four decades of scientific research on human motivation, Pink exposes the mismatch between what science knows and what business does—and how that affects every aspect of life. He examines the three elements of true motivation—autonomy, mastery, and purpose-and offers smart and surprising techniques for putting these into action in a unique book that will change how we think and transform how we live.

Win the Heart

Author : Mark Miller
Publisher : Berrett-Koehler Publishers
ISBN 13 : 1523099895
Total Pages : 137 pages
Book Rating : 4.5/5 (23 download)

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Book Synopsis Win the Heart by : Mark Miller

Download or read book Win the Heart written by Mark Miller and published by Berrett-Koehler Publishers. This book was released on 2019-03-05 with total page 137 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn how to create a workforce that’s more creative, more driven, and more enthusiastic about reaching company goals. Every great company has an engaged workforce, and nurturing a culture of engagement is at the heart of great leadership—employees who really care about their work, their coworkers, and the organization can supercharge a company’s success. But for many years, engagement has been suffering. Gallop reports that seventy percent of employees are not fully engaged on the job. Mark Miller draws on more than forty years of leadership experience to show leaders at all levels how to change the conversation and create real competitive advantage in the process. In the fourth book in Miller’s High Performance Series, CEO Blake Brown sets out to discover how to create the kind of workplace where everyone feels excited to come to work, passionate about what he or she brings to the company, and energized at the end of the day. It’s a journey that takes him literally all over the world—from Italy to Greece to Green Bay and more. What he discovers from the pages of history is as relevant as the evening news. Engagement unleashes untapped potential buried deep within the hearts of your people. An engaged workforce is more creative, more driven, and more enthusiastic about reaching company goals. If you put the lessons in this book to work, your people will never look at work, or their leaders, the same way again. “Virtually anything is possible if enough people care…Win the Heart will show you how to ensure they do!” —Scott Harrison, New York Times–bestselling author of Thirst “Win the Heart is an easy, entertaining, and engaging read with simple yet powerful reminders of our role as leaders. I couldn’t put it down! If you want something magical to happen in your organization, read and apply the ideas in this book.” —Dina Dwyer-Owens, brand ambassador and former CEO, Neighborly “Win the Heart: easy to read, profoundly simple, rock solid! Mark Miller has written another classic!” —Bobb Biehl, executive mentor and author “Win the Heart is a must-read for any leader at any level! In your hands, you hold a brilliant roadmap that breaks down how to make choices as a leader to overcome the “just a job” mentality and catapult your organization to new heights.” —Simon T. Bailey, breakthrough strategist

Build It

Author : Glenn Elliott
Publisher : John Wiley & Sons
ISBN 13 : 1119390079
Total Pages : 272 pages
Book Rating : 4.1/5 (193 download)

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Book Synopsis Build It by : Glenn Elliott

Download or read book Build It written by Glenn Elliott and published by John Wiley & Sons. This book was released on 2018-02-01 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: The current way of treating people at work has failed. Globally, only 30% of employees are engaged in their jobs, and in this fast-paced world that's just not enough. The world's best companies understand this, and have been quietly treating people differently for nearly two decades. Now you can learn their secrets and discover The Engagement BridgeTM model, proven to build bottom line value for companies through sustainable employee engagement. Companies with the best cultures generate stock market returns of twice the general market and enjoy half the employee turnover of their peers. Their staff innovate more, deliver better customer service and, hands-down, beat the competition. These companies outperform and disrupt their markets. They break the rules of traditional HR, they rebel against the status quo. Build it has found these rebels and the rulebreakers. From small startups to global powerhouses, this book shows that courage, commitment, and a people-centric mindset, rather than money and resources, are what you need to turn an average business into a category leader. The book follows the clear and proven Engagement BridgeTM model, developed from working with thousands of leading companies worldwide on their own employee engagement journeys. The practical model highlights the areas that leaders need to examine in order to build a highly engaged company culture and provides a framework for success. Build it is packed with tips, tools and real-life examples from employers including NASDAQ, Unilever, IBM, KPMG, 3M, and McDonald's to help you start doing this not tomorrow, but today. Readers will learn: How employee engagement helps companies perform The key factors that drive engagement, and how they work together What the world's most rebellious companies have done to break the rules of traditional HR and improve engagement How to implement The Engagement BridgeTM model to boost productivity, innovation, and better decision-making Unique in this category, Build it is written from two sharply different perspectives. Glenn Elliott is a multi-award winning Entrepreneur of the Year, CEO and growth investor. He talks candidly about the mistakes and missteps he has made whilst building Reward Gateway into a $300m category leader in employee engagement technology. Debra Corey brings 30 years experience in senior level HR roles at global companies such as Gap, Quintiles, Honeywell and Merlin Entertainments. She shares the practical tools and case studies that can kickstart your employee engagement plan, bringing her own pragmatic and engaging style to each situation.

Truth at Work: The Science of Delivering Tough Messages

Author : Mark Murphy
Publisher : McGraw Hill Professional
ISBN 13 : 1260011860
Total Pages : 225 pages
Book Rating : 4.2/5 (6 download)

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Book Synopsis Truth at Work: The Science of Delivering Tough Messages by : Mark Murphy

Download or read book Truth at Work: The Science of Delivering Tough Messages written by Mark Murphy and published by McGraw Hill Professional. This book was released on 2017-05-26 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: The truth matters! New York Times bestselling author Mark Murphy returns, with the latest science and techniques for delivering tough messages without causing anger or defensiveness. The greatest workplaces have one thing in common; they speak the truth! And they do it without causing anger, resentment, or defensiveness. Unfortunately, a whopping 80 to 90 percent of employees and managers are reluctant, or struggle, to speak the truth. New York Times bestselling author Mark Murphy provides the science and tools for calmly and rationally leading people to question their preconceptions, accept new information, and eventually change their beliefs. Truth at Work shows that by moving from confrontations to conversations, from feelings to facts, and from diatribe to dialogue, you can get everyone to hear and accept hard truths. You’ll learn: • How psychological phenomena like cognitive dissonance, the Dunning-Kruger effect, and selective perception cause people to deny, resist or attack the truth • How to delayer your conversations into 4 parts (Facts, Interpretations, Reactions, Ends) and which pieces you should and shouldn’t share • How the 5-part I.D.E.A.S. Script can make someone a willing participant in a truthful dialogue • How to assess if your current approach is too tough or too soft • A checklist for diagnosing whether you need a one-time talk or multi-conversation process • How Structured Listening helps you calmly and logically control volatile conversations • The 7 phrases that make people defensive (and what you should say instead) • And much more! Whether you’re trying to gain acceptance for a brilliant discovery, convince an employee to get to work on time, stop your coworker from being a jerk or urge your boss to tell you the truth about why they’re mad, Truth At Work makes even the toughest messages easy to hear.