The Soul of the Organization

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Author :
Publisher : Apress
ISBN 13 : 1430249668
Total Pages : 139 pages
Book Rating : 4.4/5 (32 download)

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Book Synopsis The Soul of the Organization by : David B. Zenoff

Download or read book The Soul of the Organization written by David B. Zenoff and published by Apress. This book was released on 2014-03-01 with total page 139 pages. Available in PDF, EPUB and Kindle. Book excerpt: Given the opportunity to describe Apple as a company in just a word or two, most would respond with adjectives like: Innovative. Design-conscious. Iconic. Some would probably even say: Secretive. But here's another: Soulful. Yes, Apple has a soul, and it is not alone in that respect. A select few organizations can similarly be said to exhibit similar qualities of soul that inspire passion in their employees and set them on the path to high levels of sustained organizational performance. But, given that most organizations are plagued by low levels of employee engagement and lackluster organizational performance, how do high-performing organizations do it? How do they ignite and sustain employee engagement and boost individual and overall organizational productivity? That is exactly the question that organizational expert David B. Zenoff sets out to answer in The Soul of the Organization. Based on the author's extensive experience consulting to and observing some of the best-known organizations in the world, The Soul of the Organization (www.souloftheorganization.com) journeys into eleven high-performing organizations operating in both the for-profit and not-for-profit worlds to determine the underlying elements of soul that foster strong employee engagement at all levels. What Zenoff finds in his inquiry is that organizations as different as home goods retailer Williams-Sonoma and not-for-profit group Larkin Street Youth Services all share in common five key elements of soul that, taken together, are powerful forces for fostering employee engagement, satisfaction, and meaning. And he doesn't stop once he has identified the five core elements of an organization's soul. Instead, he goes on to offer both a conceptual framework and a practical primer on how to leverage these key ingredients to create, sustain, and nourish a soul in your organization. Organizations of all stripes and in all industries and domains have great difficulty motivating their workforces to demonstrate a strong commitment to giving their all in the workplace. As a result, these organizations' overall productivity and growth are compromised, and their employees cannot find meaning or satisfaction in their work. If your organization struggles with sub-par employee loyalty, commitment, and drive, you will find the guidance you need in The Soul of the Organization, a guide to infusing into your workplace that "special something" that engages employees, drives their productivity, and taps into their collective well of potential so that your organization can make its mark on the world.

Liberating the Corporate Soul

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Author :
Publisher : Routledge
ISBN 13 : 1136014098
Total Pages : 204 pages
Book Rating : 4.1/5 (36 download)

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Book Synopsis Liberating the Corporate Soul by : Richard Barrett

Download or read book Liberating the Corporate Soul written by Richard Barrett and published by Routledge. This book was released on 2013-09-13 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: The two most critical issues for business today, according to CEO's Barrett has worked with, are: "How to tap the deepest levels of creativity and the highest levels of productivity of our employees." In a world where competition has become global, successful companies are learning to build competitive advantage through their human capital. In the 21st Century, even that will not be enough. Success will also hinge on whether, in the eyes of the employees and society-at-large, the organization is a trusted member of the community and a good global citizen. Developing a values-driven approach to business is quickly becoming essential for financial success. Who you are and what you stand for are becoming just as important as what you sell.

Stirring of Soul in the Workplace

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Author :
Publisher : Berrett-Koehler Publishers
ISBN 13 : 1605096164
Total Pages : 311 pages
Book Rating : 4.6/5 (5 download)

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Book Synopsis Stirring of Soul in the Workplace by : Alan Briskin

Download or read book Stirring of Soul in the Workplace written by Alan Briskin and published by Berrett-Koehler Publishers. This book was released on 1998 with total page 311 pages. Available in PDF, EPUB and Kindle. Book excerpt: Essential reading for those who'd like to find more meaning in their jobs, "The Stirring of Soul in the Workplace" offers ways to balance a personal spiritual path with job realities and expectations.

Restoring the Soul of Business

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Author :
Publisher : HarperChristian + ORM
ISBN 13 : 1400210666
Total Pages : 256 pages
Book Rating : 4.4/5 (2 download)

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Book Synopsis Restoring the Soul of Business by : Rishad Tobaccowala

Download or read book Restoring the Soul of Business written by Rishad Tobaccowala and published by HarperChristian + ORM. This book was released on 2020-01-28 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: From old-fashioned bricks-and-mortars to cutting-edge startups, businesses are moving into uncharted territory as they determine how to move from an analog past to a digital future effectively. How can you make sure not to leave human instinct behind? Businesses are leaving behind traditional meetings in favor of virtual ones, transitioning from surveys and studies to analytics and algorithms. The startling and often unacknowledged truth is that?the promise of digital transformation can only be realized when we find a way to balance it with the promise of people.?In the end, it’s the people that matter, and companies must never forget the soul that drives them. In Restoring the Soul of Business, business leader Rishad Tobaccowala?teaches you to: Understand how to unleash the significant benefit that can be realized by combining emotion and data, human and machine, analog and digital. Spot the warning signs of data-blinded companies: cold cultures with little human interaction, poor innovation stemming from discouraged employees who don’t contribute ideas, and poor customer service due to automated, robotic processes. Explore how organizations of various sizes and from different industries have successfully reoriented their thinking on how to fuse technology and humanity. Gain skills to become an expert in connections critical to growth and success, including the connection between being creative and using technology. Everyone working in an organization will find penetrating observations and guidance about how and why establishing the proper balance between human intuition and creativity and data-driven insights can lead to increased revenue, profitability, retention—and even joy—in their careers and business. Restoring the Soul of Business provides practical tools and techniques that every organization can and should implement, and challenges you to move forward with the kind of balance that capitalizes transformation and produces one great success after another.

The Soul of the Corporation

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Author :
Publisher : Pearson Prentice Hall
ISBN 13 : 0131857266
Total Pages : 251 pages
Book Rating : 4.1/5 (318 download)

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Book Synopsis The Soul of the Corporation by : Hamid Bouchikhi

Download or read book The Soul of the Corporation written by Hamid Bouchikhi and published by Pearson Prentice Hall. This book was released on 2008 with total page 251 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Drawing on real-life stories from the world's most prominent companies, the authors show how identity can be an extraordinarily valuable asset - and how, if not properly managed, it can become a huge liability. Discover how your firm's identity is related to - and different from - its organizational culture, brand positioning, and reputation. Learn how to diagnose and manage the often unconscious shared beliefs that constitute your company's soul, how to face the enormous identity challenges that arise in mergers, alliances, spin-offs, and the creation of new brands, and above all, how to lead and inspire in this new Age of Identity."--Jacket.

Soul at Work

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Author :
Publisher : Church Publishing, Inc.
ISBN 13 : 1596271531
Total Pages : 159 pages
Book Rating : 4.5/5 (962 download)

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Book Synopsis Soul at Work by : Margaret Benefiel

Download or read book Soul at Work written by Margaret Benefiel and published by Church Publishing, Inc.. This book was released on 2005-08-01 with total page 159 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dozens of books about spirituality and management have demonstrated the yearning for spirituality in the workplace that exists in people like Kerry Hamilton. No longer content to abide the widening chasm between their deeply-held values and the all-too-common business practices they encounter, these readers long for congruence between their values and their work. They wonder whether the days of the giants of corporate character like Johnson & Johnson, businesses who believed that integrity and profitability could co-exist, are gone for good. Are we living in a state of business and organizational entropy? Are we doomed to endless repetition of the Enron, Worldcom, and Global Crossing scandals? Must integrity and profitability now be opposed? What has happened to American business, healthcare, and non-profits in the last forty years? Soul at Work: Spiritual Leadership in Organizations demonstrates vividly that another way is possible, based on the contemporary restoration of the partnership between integrity and profitability. It translates the core of what companies like Johnson and Johnson stood for forty years ago into contemporary forms. Through compelling stories of contemporary businesses, healthcare organizations, and nonprofits, Soul at Work shows how integrity, profitability, and personal and organizational transformation are all of a piece.

Deep Purpose

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Publisher : HarperCollins
ISBN 13 : 0063088932
Total Pages : 326 pages
Book Rating : 4.0/5 (63 download)

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Book Synopsis Deep Purpose by : Ranjay Gulati

Download or read book Deep Purpose written by Ranjay Gulati and published by HarperCollins. This book was released on 2022-02-08 with total page 326 pages. Available in PDF, EPUB and Kindle. Book excerpt: Thinkers50 Top 10 Best New Management Books for 2022 A distinguished Harvard Business School professor offers a compelling reassessment and defense of purpose as a management ethos, documenting the vast performance gains and social benefits that become possible when firms manage to get purpose right. Few business topics have aroused more skepticism in recent years than the notion of corporate purpose, and for good reason. Too many companies deploy purpose, or a reason for being, as a promotional vehicle to make themselves feel virtuous and to look good to the outside world. Some have only foggy ideas about what purpose is and conflate it with strategy and other concepts like “mission,” “vision,” and “values.” Even well-intentioned leaders don’t understand purpose’s full potential and engage half-heartedly and superficially with it. Outsiders spot this and become cynical about companies and the broader capitalist endeavor. Having conducted extensive field research, Ranjay Gulati reveals the fatal mistakes leaders unwittingly make when attempting to implement a reason for being. Moreover, he shows how companies can embed purpose much more deeply than they currently do, delivering impressive performance benefits that reward customers, suppliers, employees, shareholders, and communities alike. To get purpose right, leaders must fundamentally change not only how they execute it but also how they conceive of and relate to it. They must practice what Gulati calls deep purpose, furthering each organization’s reason for being more intensely, thoughtfully, and comprehensively than ever before. In this authoritative, accessible, and inspiring guide, Gulati takes readers inside some of the world’s most purposeful companies to understand the secrets to their successes. He explores how leaders can pursue purpose more deeply by navigating the inevitable tradeoffs more deliberately and effectively to balance between short- and long-term value; building purpose more systematically into every key organizational function to mobilize stakeholders and enhance performance; updating organizations to foster more autonomy and collaboration, which in turn allow individual employees to work more purposefully; using powerful storytelling to communicate a reason for being, arousing emotions and building a community of inspired and committed stakeholders; and building cultures that don’t merely support purpose, but also allow employees to link the corporate purpose to their own personal reasons for being. As Gulati argues, a deeper engagement with purpose holds the key not merely to the well-being of individual companies but also to humanity’s future. With capitalism under siege and relatively low levels of trust in business, purpose can serve as a radically new operating system for the enterprise, enhancing performance while also delivering meaningful benefits to society. It’s the kind of inspired thinking that businesses—and the rest of us—urgently need.

Building Corporate Soul

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Author :
Publisher : Greenleaf Book Group
ISBN 13 : 1639080031
Total Pages : 240 pages
Book Rating : 4.6/5 (39 download)

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Book Synopsis Building Corporate Soul by : Ralf Specht

Download or read book Building Corporate Soul written by Ralf Specht and published by Greenleaf Book Group. This book was released on 2022-02-22 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: To succeed, the business of the future must have soul. Building Corporate Soul answers the most pressing questions for leaders today: How do I build and sustain a human-centric performance culture? At a time when 10,000 baby boomers retire every day, 79% of employees quit their jobs because they don't feel appreciated at their workplace, and 69% of millennials see a lack of potential for leadership development in their companies, Building Corporate Soul sets out to transform the performance and value of organizations—and to make soulless companies a thing of the past. Ralf Specht’s unique framework, The Soul System™, aligns value-creating employee behaviors with corporate strategy through shared understanding and shared purpose. Based on the latest research and real-life cases, this actionable framework shows how to build a culture at the workplace that is both human centric and success driven. Specht proves that leadership behaviors that build soul are synonymous with the behaviors that build success. His performance ranking, The Soul Index, confirms that companies that operate within this framework outperform their peers by a factor of 2.6 compared with Dow Jones over 5 years. Building Corporate Soul helps leaders at every level move beyond their current thinking and create an environment in which business goals are well understood and corporations walk their talk. Both this shared understanding and the subsequent shared behavior are critical to turn a company´s purpose into a real means to an end: superior success and a truly motivated workforce that is proud of its role inside the organization and of its impact on the local community and society overall. You'll see how companies of all sizes (startups and legacy corporations) have made this happen. You'll also learn how every leader, no matter the industry, can ignite (or re-ignite) the corporate soul in their firm. Ralf Specht is a visionary business leader and creator of the Soul System™, a framework that aligns value-creating employee action with broader corporate strategy through shared understanding and shared purpose. As a founding partner of Spark44, he was the architect of an innovative, industry-first joint venture with Jaguar Land Rover, which grew under his leadership to a global revenue of $100+m and 1,200 employees before it joined forces with Accenture Interactive in 2021. Previously, he consulted with global companies and brands for more than two decades with McCann Erickson. Besides Building Corporate Soul: Powering Culture & Success with the Soul System™, he is the author of the forthcoming book Beyond the Startup: Sparking Operational Innovations for Global Growth.

The Soul of a Team

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Author :
Publisher : NavPress
ISBN 13 : 1496414810
Total Pages : 256 pages
Book Rating : 4.4/5 (964 download)

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Book Synopsis The Soul of a Team by : Tony Dungy

Download or read book The Soul of a Team written by Tony Dungy and published by NavPress. This book was released on 2019-01-22 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the New York Times bestselling author of The Mentor Leader and Quiet Strength comes a book sure to transform your team or organization! For most people, succeeding in life requires mastering the art of teamwork. Whether at work, school, church, or home, virtually everyone is part of a team—and when they work well, teams can accomplish more than individuals working by themselves. But not all teams are created equal. When a team isn’t functioning well, individual strengths can be undermined and weaknesses accentuated, making the work environment a terrible place to be. So what does a truly effective team environment look like, and how can you create one within your own organization? As a former Super Bowl–winning coach, Tony Dungy is an expert at building and bringing out the best in a team. Drawing on his experiences from years of coaching and working with other leaders, this football fable lays out four essential principles practiced by truly effective teams. Telling the story of a fictional NFL team looking for a turnaround, The Soul of a Team not only identifies some of the most common issues that hold a team back but also lays out a game plan for winning teamwork. Whether you aspire to be a better leader or a stronger team player, The Soul of a Team will show you how to contribute to a stronger, healthier, more productive team destined for success.

The Soul of the Firm

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Author :
Publisher : Zondervan
ISBN 13 : 0310234875
Total Pages : 184 pages
Book Rating : 4.3/5 (12 download)

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Book Synopsis The Soul of the Firm by : C. William Pollard

Download or read book The Soul of the Firm written by C. William Pollard and published by Zondervan. This book was released on 1996 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'Bill Pollard speaks with a voice of experience. His book deals with the practice of leadership- over time, under pressure, living with reality, getting the desired results. The Soul of the Firm tells how ServiceMaster has successfully grapple with the key issues of leadership. That is why it is so worthwhile.' -Max De Pree 'Bill Pollard demonstrates in great detail ServiceMaster's value system, a system that emphasizes the importance of the dignity of the individual. Readers will benefit greatly from Bill's wisdom. This is an important book that should be widely read.' -W. Earl Sasser, James L. Heskett, and Leonard A. Schlesinger 'Rarely are we given an open and generous look inside the corporate leader who is the embodiment of the mission and values of the enterprise. . . A powerful book.' -Frances Hesselbein 'A fascinating story about servant leadership and an extraordinary culture at ServiceMaster.' -Richard L. Thomas 'A remarkable book. . . . ServiceMaster invented 'lea production' for the service sector by listening to and empowering its employees on the front line. This book is the moving story of the wellspring of that culture and philosophy, told by a reflective, modest corporate leader.' -Elmer Johnson

Discovering the Soul of Service

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Author :
Publisher : Simon and Schuster
ISBN 13 : 0684830868
Total Pages : 278 pages
Book Rating : 4.6/5 (848 download)

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Book Synopsis Discovering the Soul of Service by : Leonard L. Berry

Download or read book Discovering the Soul of Service written by Leonard L. Berry and published by Simon and Schuster. This book was released on 1999-07-13 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: This wise and inspiring book by Leonard Berry, moves far beyond his pioneering work in services marketing and service quality to explain how great service companies meet their toughest challenge: sustaining long-term success. In a world where customers regard flawless products as a given, service is the key differentiator between competitors in any field. From Berry's exacting study of fourteen mature, highly successful, labor-intensive companies comes an astonishing revelation: the single most important factor in building a lasting service business is not a matter of savvy business practice, but of humane values. In all fourteen award-winning companies -- Bergstrom Hotels, The Charles Schwab Corporation, Chick-fil-A, The Container Store, Custom Research Inc., Dana Commercial Credit, Dial-A-Mattress, Enterprise Rent-A-Car, Midwest Express Airlines, Miller SQA, Special Expeditions, St. Paul Saints, USAA, and Ukrop's Super Markets -- values-driven leadership connects with strategic focus, executional excellence, control of destiny, trust-based relationships, generosity, investment in employee success, acting small, and brand cultivation to drive customer satisfaction, innovation, and growth. Dedicating a chapter to each of these nine drivers, this book is the most far-reaching and insightful vision ever presented of the principles and step-by-step actions that continuously bring success to life in a company. Berry's comprehensive model reveals the soul that underlies the strategies and day-to-day operations of great service companies, guiding the thousands of daily decisions of individual employees. Clear, compelling, pathbreaking, Discovering the Soul of Service is essential reading for managers everywhere.

The Soul of Leadership

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Author :
Publisher : Harmony
ISBN 13 : 0307451720
Total Pages : 226 pages
Book Rating : 4.3/5 (74 download)

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Book Synopsis The Soul of Leadership by : Deepak Chopra, M.D.

Download or read book The Soul of Leadership written by Deepak Chopra, M.D. and published by Harmony. This book was released on 2010-12-28 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Deepak Chopra lights the way to twenty-first century leadership, where consciousness, love, and compassion redefine the locus of power in relationships and organizations.”—John Mackey, co-CEO Whole Foods Market Bestselling author and spiritual guide Deepak Chopra invites you to become the kind of leader most needed today: a leader with vision who can make that vision real. Chopra has been teaching leadership to CEOs and other top executives for eight years, and the path outlined in The Soul of Leadership applies to any business, but the same principles are relevant in every community and area of life, from family and home to school, place of worship, and neighborhood. “At the deepest level,” Chopra writes, “a leader is the symbolic soul of a group.” With clear, practical steps, you are led through the crucial skills outlined in the acronym L-E-A-D-E-R-S: L = Look and Listen E = Emotional Bonding A = Awareness D = Doing E = Empowerment R = Responsibility S = Synchronicity After identifying your own soul profile and the core values you want to develop, you can use these seven skills to allow your potential for greatness to emerge. Only from the level of the soul, Chopra contends, are great leaders created. Once that connection is made, you have unlimited access to the most vital qualities a leader can possess: creativity, intelligence, organizing power, and love. The Soul of Leadership aims to fill the most critical void in contemporary life, the void of enlightened leaders. “You can be such a leader,” Chopra promises. “The path is open to you. The only requirement is that you learn to listen to your inner guide.” In this unique handbook you are shown how to do just that, in words as practical as they are uplifting. The future is unfolding at this very minute, and the choice to lead it lies with each of us, here and now.

Reclaiming Higher Ground

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Author :
Publisher : McGraw-Hill Companies
ISBN 13 : 9780070580664
Total Pages : 0 pages
Book Rating : 4.5/5 (86 download)

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Book Synopsis Reclaiming Higher Ground by : Lance H. Secretan

Download or read book Reclaiming Higher Ground written by Lance H. Secretan and published by McGraw-Hill Companies. This book was released on 1998-05 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: A bestselling book about restoring "heart and soul" to the workplace--by one of today's most sought-after speakers. 20 illustrations.

Managing

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Publisher : Berrett-Koehler Publishers
ISBN 13 : 1576758958
Total Pages : 321 pages
Book Rating : 4.5/5 (767 download)

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Book Synopsis Managing by : Henry Mintzberg

Download or read book Managing written by Henry Mintzberg and published by Berrett-Koehler Publishers. This book was released on 2009-09 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: A half century ago Peter Drucker put management on the map. Leadership has since pushed it off. Henry Mintzberg aims to restore management to its proper place: front and center. “We should be seeing managers as leaders.” Mintzberg writes, “and leadership as management practiced well.” This landmark book draws on Mintzberg's observations of twenty-nine managers, in business, government, health care, and the social sector, working in settings ranging from a refugee camp to a symphony orchestra. What he saw—the pressures, the action, the nuances, the blending—compelled him to describe managing as a practice, not a science or a profession, learned primarily through experience and rooted in context. But context cannot be seen in the usual way. Factors such as national culture and level in hierarchy, even personal style, turn out to have less influence than we have traditionally thought. Mintzberg looks at how to deal with some of the inescapable conundrums of managing, such as, How can you get in deep when there is so much pressure to get things done? How can you manage it when you can't reliably measure it? This book is vintage Mintzberg: iconoclastic, irreverent, carefully researched, myth-breaking. Managing may be the most revealing book yet written about what managers do, how they do it, and how they can do it better.

To Redeem the Soul of America

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Author :
Publisher : University of Georgia Press
ISBN 13 : 9780820323466
Total Pages : 540 pages
Book Rating : 4.3/5 (234 download)

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Book Synopsis To Redeem the Soul of America by : Adam Fairclough

Download or read book To Redeem the Soul of America written by Adam Fairclough and published by University of Georgia Press. This book was released on 2001 with total page 540 pages. Available in PDF, EPUB and Kindle. Book excerpt: To Redeem the Soul of America looks beyond the towering figure of Martin Luther King, Jr., to disclose the full workings of the organization that supported him. As Adam Fairclough reveals the dynamics within the Southern Christian Leadership Conference he shows how Julian Bond, Jesse Jackson, Wyatt Walker, Andrew Young, and others also played a hand in the triumphs of Selma and Birmingham and the frustrations of Albany and Chicago. Joining a charismatic leader with an inspired group of activists, the SCLC built a bridge from the black proletariat to the white liberal elite and then, finally, to the halls of Congress and the White House.

Strategy, Leadership and the Soul

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Author :
Publisher : Triarchy Press Limited
ISBN 13 : 9780956263193
Total Pages : 0 pages
Book Rating : 4.2/5 (631 download)

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Book Synopsis Strategy, Leadership and the Soul by : Jennifer Sertl

Download or read book Strategy, Leadership and the Soul written by Jennifer Sertl and published by Triarchy Press Limited. This book was released on 2010 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strategy, Leadership and the Soul presents a new paradigm for organizations. In building their case, the authors present a unique analysis of the dynamics of organizational evolution since 1850 to the present day, reflecting on how the context of the changing nature of society over time has informed the necessary adjustments in structure and leadership and in what way these have been vital to the sustainability of those organizations. The current quixotic context for both small and large organizations - the rapidly changing business landscapes, global interconnectedness, technological innovation and the diversity of the needs of customers and employees alike - requires organizations to 'be in a state of permanent transformation if they are to survive', to become transorganizations. And in order for these transorganizations to survive, a new style of leader is required - a transleader. From their experience as consultants, the authors conclude that transleaders must transform themselves first rather than look to the outside for a solution. The soul of an organization is the intrinsic corporate identity that underlies all that it does, that informs its business practices, its aims and goals, its internal and external relationships and its intangible sense of direction-shared in an aligned way between its employees, its managers, its shareholders and its business partners. It is the extremely present and powerful set of beliefs that make the organization what it is. This is not the same as superficial PR or the 'image' on advertisements, nor is it just brand identity or corporate culture, but the identity that defines and aligns the relationship it has within the various sectors of the organization and in its interface with the global community.

The Soul of Care

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Author :
Publisher : Penguin
ISBN 13 : 0525559337
Total Pages : 272 pages
Book Rating : 4.5/5 (255 download)

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Book Synopsis The Soul of Care by : Arthur Kleinman

Download or read book The Soul of Care written by Arthur Kleinman and published by Penguin. This book was released on 2019-09-17 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: A moving memoir and an extraordinary love story that shows how an expert physician became a family caregiver and learned why care is so central to all our lives and yet is at risk in today's world. When Dr. Arthur Kleinman, an eminent Harvard psychiatrist and social anthropologist, began caring for his wife, Joan, after she was diagnosed with early-onset Alzheimer's disease, he found just how far the act of caregiving extended beyond the boundaries of medicine. In The Soul of Care: The Moral Education of a Husband and a Doctor, Kleinman delivers a deeply humane and inspiring story of his life in medicine and his marriage to Joan, and he describes the practical, emotional and moral aspects of caretaking. He also writes about the problems our society faces as medical technology advances and the cost of health care soars but caring for patients no longer seems important. Caregiving is long, hard, unglamorous work--at moments joyous, more often tedious, sometimes agonizing, but it is always rich in meaning. In the face of our current political indifference and the challenge to the health care system, he emphasizes how we must ask uncomfortable questions of ourselves, and of our doctors. To give care, to be "present" for someone who needs us, and to feel and show kindness are deep emotional and moral experiences, enactments of our core values. The practice of caregiving teaches us what is most important in life, and reveals the very heart of what it is to be human.